healthcare supervisor

CATRION

<div>
 
 
 Job Summary:
 
 
 
 To lead and supervise the catering team in the provision and delivery of all patients catering services with specific responsibilities for patient meals, retail, staff canteen as required and ensuring compliance with healthcare regulations.
 
 
 
 
 
 
 Job Description:
 
 
 
 &bull; Manage the catering team to ensure they provide consistently high- quality food and service to patients, staff, and all hospital visitors.
 
 
 
 
 &bull; Operational oversight with a hands-on leadership style, with competencies of all areas of the operation.
 
 
 
 
 &bull; Perform tray assessments to ensure food quality and presentation and tray accuracy, randomly check accurate tray delivery to patients and completion of service within stipulated time.
 
 
 
 
 &bull; Evaluate the performance of Patient Service Experience and to exceed patient and customer satisfaction.
 
 
 
 
 &bull; Develop robust kitchen operating procedures with line manager and ensure compliance with Food Safety and Quality
 
 
 
 
 &bull; Ensure implementation of menus as per Dietary requirements to ensure patients&rsquo; nutritional requirements are met, including a range of options available which team/ward staff can access outside kitchen hours.
 
 
 
 
 &bull; Ensure effective and accurate record keeping and documentation is maintained to prove due diligence and compliance with CATRION and MOH inspection.
 
 
 
 
 &bull; Liaises with direct manager for any support required at other locations.
 
 
 
 
 &bull; Responsible for all administration as required.
 
 
 
 
 &bull; Conduct and assist in the completion of employee evaluation or appraisals as per company procedure.
 
 
 
 
 &bull; Conducting regular area reviews to ensure team member are meeting performance standards and agreed services as per contract/agreement are delivered.
 
 
 
 
 &bull; Delivery of budgeted profit through management of food costs, labour costs and overhead costs
 
 
 
 
 &bull; Manage client relationships through regular, formal and informal interaction, dealing with and resolving issues quickly without compromising the expected profitability of the project.
 
 
 
 
 &bull; Ensure the highest standards of food safety and hygiene are consistently maintained in accordance with the Quality Assurance Program, safe work practices are followed.
 
 
 
 
 &bull; To report any equipment defects, maintenance requirements that will hamper the expected level of service and liaise with concerned person internally or with external party.
 
 
 
 
 &bull; Report all accidents, incidents, and any injuries as well as any customer complaints immediately.
 
 
 
 
 &bull; Attending Client and Company training courses as deemed necessary, fully support, and participate in all Client and Company safety initiatives.
 
 
 
 
 &bull; Ensure the effective deployment of staff as per business needs to ensure service needs are met through robust roster planning.
 
 
 
 
 &bull; Attend daily meetings, briefing, trainings, meetings as and when required.
 
 
 
 
 &bull; Maintain confidentiality at all times, which includes, patients, relatives, staff and team member information.
 
 
 
 
 &bull; Perform additional duties and any other tasks, as requested by the line manager or the client based on contractual deliverables.
 
 
 
 
 &bull; Duties listed are not limited to specific location, if required should be willing to work in any location and as assigned by the department manager across KSA.
 
 
 
 
 &bull; Guiding, supporting, monitoring, evaluation, and training of staff.
 
 
 
 
 &bull; Monitoring and maintaining levels of conduct and work performance.
 
 
 
 
 &bull; To liaise with HR and line manager as and when required for staff recruitment, selection, and management of staff within the department.
 
 
 
 
 &bull; Participate in periodical inspections and contribute to the process of identifying and implementing improvements.
 
 
 
 
 
 
 Skills:
 
 
 
 &bull; Aware of basic food and beverage knowledge with knowledge of nutrition and special diets
 
 
 Good in communication skills, both written and verbal
 
 
 Fluent in English and working knowledge of Arabic would be an added advantage.
 
 
 &bull; Ability to work effectively under pressure and willingness to work for long and extended hours besides multitasking. Well groomed, friendly, cheerful, and polite attitude.
 
 
 &bull; Enthusiastic and passionate about consistently providing exceptional service to our customers and clients. Ability to ensure a cost-efficient operation with optimum utilization of labour, equipment, and facilities within the budget framework.
 
 
 &bull; Proficient in computer programs (MS Office &ndash; Word, Excel, Power Point &amp; Outlook). Credentials in Health and Safety Training
 
 
 &bull; HACCP Certification preferred. Must be strong in operations with ability to manage large healthcare operations.
 
 
 
 
 
 
 Education Certificate
 
 
 
 Bachelor's Degree
 
 
 
 Qualifications
 
 
 
 hospitality
 
 
 
 General Years of Experience
 
 
 
 2 - 3 Years
 
 
 
 Special Years of Experience
 
 
 
 0 - 2 Years
 
</div>

Healthcare Operations Supervisor

XYZRetrade

We are currently seeking a qualified and compassionate Female Supervisor to join our Mind Wellness Center.Position: SupervisorIndustry: Mental Health / WellnessKey Responsibilities:* Oversee daily operations of the wellness center* Supervise staff and ensure high standards of client care* Coordinate appointments, programs, and wellness activities* Maintain a calm, supportive, and professional environment* Handle client concerns with empathy and confidentiality* Ensure compliance with internal policies and proceduresRequirements:* Female candidate (mandatory)* Preferred nationality: Lebanese or Jordanian* Proven experience in a supervisory or leadership role (wellness, healthcare, or hospitality preferred)* Strong interpersonal and communication skills* Ability to manage sensitive situations with professionalism* Fluent in English and ArabicInterested candidate can apply by sending their CV to anjali.ar13@gmail.comWork Location: In person

Female Supervisor - Wellness Industry

Symphony Manor at Lancaster

<div>Med Tech Supervisor
Job Summary
We are seeking a dedicated and experienced Med Tech Supervisor to join our team at Symphony Manor at Lancaster, Assisted Living Facility located in Lancaster, NY. As a Med Tech Supervisor, you will play a vital role in ensuring the delivery of high-quality services to our residents. If you are passionate about providing excellent customer service, promoting the success of others, and leading by example, we encourage you to apply for this exciting opportunity.
Responsibilities<ul><li>
Scheduling and Coverage: Schedule med techs to ensure adequate coverage for medication administration.</li><li>
Medication Audits and Distribution: Perform weekly medication audits to ensure compliance with NYS DOH regulatory guidelines and distribute medications to residents in a timely and accurate manner.</li><li>
Staff Development and Management: Provide guidance and training to med techs, ensuring they are equipped to provide high-quality care to our residents.</li><li>
Quality Outcomes: Collaborate with other departments to ensure that quality outcomes are met, and that our residents receive the best possible care.</li><li>
Regulatory Compliance: Ensure that all medication administration and distribution practices comply with NYS DOH regulatory guidelines and Symphony Manor at Lancaster's policies and procedures.</li></ul>
About Our Organization
At Symphony Manor at Lancaster, we are committed to providing a life in balance for our residents, staff, and community. Our mission is to provise assistance through successful team development, use of technology, progressive service, and being a strong community partner. We are guided by our company values, which include delivering excellent customer service, promoting the success of others, leading by example, committing to quality outcomes, and more.
What We Offer<ul><li>
A dynamic and supportive work environment</li><li>
Opportunities for professional growth and development</li><li>
A Competitive wage based on job experience</li><li>
Comprehensive benefits package</li></ul>
Requirements<ul><li>
1 year of experience in a healthcare setting</li><li>
High school diploma or equivalent required</li><li>
Understanding of NYS DOH regulatory guidelines and medication administration practices</li><li>
Excellent communication and organizational skills</li></ul>
How to Apply
If you are a motivated and compassionate individual who is committed to providing exceptional care to our residents, please apply for the Med Tech Supervisor position at Symphony Manor at Lancaster. We look forward to reviewing your application and discussing this exciting opportunity with you.</div>

Med Tech Supervisor

Walgreens

<div>Job Summary:
 
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.
 
 
Job Responsibilities:
 
Patient Experience
<ul><li>Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).</li>
<li>Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen&rsquo;s pharmacy role from transactional to interpersonal.</li>
<li>Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.</li>
</ul>Operations
<ul><li>Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.</li>
<li>Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.</li>
<li>Reviews, interprets, and accurately dispenses prescribed medications, as required.</li>
<li>Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.</li>
<li>Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.</li>
<li>Collaborates with Store Manager to define and develop new strategic business opportunities.</li>
<li>Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity</li>
<li>Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.</li>
<li>Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.</li>
<li>Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services</li>
<li>Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines</li>
<li>Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.</li>
<li>Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)</li>
</ul>People &amp; Performance Management
<ul><li>Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.</li>
<li>Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.</li>
<li>Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.</li>
<li>Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.</li>
</ul>Training &amp; Personal Development
<ul><li>Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.</li>
<li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.</li>
<li>Completes education credits and training, including learning modules, as required by the Company</li>
<li>Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.</li>
</ul>Communications
<ul><li>Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.</li>
</ul>Business Performance Management
<ul><li>Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.</li>
</ul>Business Planning
<ul><li>Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>BS in Pharmacy or Pharm D Degree from an accredited educational institution.</li>
<li>Current pharmacist licensure in the states within the district.</li>
<li>Certified Immunizer or willing to become an immunizer within 90 days of hire.</li>
<li>At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent).</li>
<li>Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.</li>
<li>An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).</li>
</ul>About Walgreens
 
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
 
 
Preferred Qualifications 
 
<ul><li>Supervisory experience planning, organizing, and directing the work of pharmacy staff.
</li><li>At least 6 months pharmacy experience with Walgreen Co.
</li><li>An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)
</li></ul>An Equal Opportunity Employer, including disability/veterans
 
 
We will consider employment of qualified applicants with arrest and conviction records.
 
 
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
 
Salary Range: Pharmacy Manager Pay Range $5,439.00-$6,438.60 Bi-Weekly</div>

Pharmacy Manager

Memory Care of The Triad

Job Overview We are seeking a dedicated and experienced Med Tech Supervisor for both 1st and 3rd shifts to oversee medication administration and patient care within a healthcare or assisted living environment. The ideal candidate will possess strong leadership skills, a comprehensive understanding of medical procedures, and experience working with diverse patient populations, including seniors, individuals with developmental disabilities, and those requiring memory or hospice care. This role involves supervising medication distribution, ensuring compliance with healthcare regulations, and supporting nursing staff to deliver high-quality care.Responsibilities<ul><li>Supervise daily medication administration, ensuring accuracy and adherence to prescribed protocols</li><li>Oversee nursing staff and caregiving team members during shifts, providing guidance and support</li><li>Ensure compliance with HIPAA regulations and maintain confidentiality of patient records</li><li>Utilize EMR/EHR systems such as Epic or Cerner for accurate medical documentation and record-keeping</li><li>Monitor vital signs, assist with tube feeding, catheter care, and other patient care activities as needed</li><li>Assist in training staff on medical procedures, use of medical equipment, and documentation standards</li><li>Coordinate with healthcare providers to ensure proper medication management and patient safety</li><li>Maintain a clean, safe environment in accordance with healthcare standards and facility policies</li><li>Support patients with Alzheimer&rsquo;s, dementia, or other cognitive impairments through compassionate care practices</li><li>Document all patient interactions accurately in medical records and ensure timely updates</li></ul>Requirements<ul><li>Prior experience in assisted living, nursing homes, hospitals, or home &amp; community care settings</li><li>Knowledge of medical terminology, physiology, anatomy, and medication administration protocols</li><li>Experience working with people with disabilities or cognitive impairments such as Alzheimer&rsquo;s or dementia</li><li>Familiarity with EMR/EHR systems like Epic or Cerner is highly preferred</li><li>Strong leadership skills with the ability to supervise and support caregiving staff effectively</li><li>Valid certification as a Med Tech or similar credential required; additional nursing or caregiving certifications are advantageous</li><li>Ability to work both 1st and 2nd shifts as needed; flexibility to cover shift changes when necessary</li><li>Excellent communication skills and a compassionate approach to patient care</li><li>Knowledge of HIPAA regulations and medical documentation standards</li></ul>This role offers an opportunity to lead a dedicated team in providing exceptional patient-centered care while ensuring compliance with healthcare standards.Job Types: Full-time, Part-timePay: $17.00 - $18.50 per hourBenefits:<ul><li>Dental insurance</li><li>Disability insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid orientation</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Memory Care : 1 year (Preferred)</li></ul>License/Certification:<ul><li>Certified Medication Technician (Required)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Kernersville, NC 27284 (Preferred)</li></ul>Work Location: In person

Med Tech Supervisor 1st and 3rd shifts

Texas Back Institute

<div><h5 class="jobSectionHeader">Introduction</h5>
Do you have the career opportunities as a(an) Clinic Manager Non Licensed you want with your current employer? We have an exciting opportunity for you to join Texas Back Institute which is part of the nation's leading provider of healthcare services, HCA Healthcare.<h5 class="jobSectionHeader">
Benefits</h5>
Texas Back Institute offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Clinic Manager Non Licensed where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5> 
Job Summary and Qualifications
Overall Description: The Call Center Supervisor is the primary point of contact for new and existing patients seeking to schedule appointments with our providers.
Responsibilities include:<ul><li>
Supervise a team of 9 call center specialists to ensure productivity, quality, customer service, and compliance with policy requirements</li><li>
Answer calls, schedule appointments, respond to medical records requests, etc.</li><li>
Provide direction to team members and serve as an internal subject-matter-expert to meet service level expectations</li><li>
Implement and oversee the professional development of team to identify technical and training needs</li><li>
Analyze tasks and work volumes to provide planning and recommendations on staffing, assignments, and different projects</li><li>
Assist in creating, implementing, and updating standard operating procedures, performance improvement plans, and supporting special projects as needed</li><li>
Collaborate with other department leaders and providers to ensure performance standards and expectations of the team are met</li><li>
Assist in hiring and onboarding new hires</li><li>
Prepare annual performance evaluation and feedback/coaching year round to team</li></ul><ul><li>
Competencies
<ul><li>Maintain a positive attitude at all times. Always strive to find or be the solution for the customer.
</li><li>Present a professional image.
</li><li>Demonstrates exemplary customer service skills for both internal and external customers.
</li><li>Ability to relate effectively with others with demonstrated understanding of how to approach or respond to individuals based on their personal style and needs.</li></ul></li></ul>
What Qualifications you will need: 
EDUCATION: 
 
<ul><li>Graduate from a recognized training facility for medical assistants, and course-work in health care office management are preferred.</li></ul><ul><li> 
Additional appropriate experience as a Medical Assistant may be substituted for the education requirement. 
</li></ul> 
EXPERIENCE:<ul><li> 
Minimum of two years of experience in a medical office, acute care or clinical outpatient setting is required. A minimum of one-year previous supervisory experience in a medical office, acute care or outpatient setting is required.</li></ul> 
CERTIFICATION/LICENSE: 
 
<ul><li>No license requirements</li></ul> 
Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Clinic Manager Non Licensed opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Call Center Manager

RWJBarnabas Health

<div>Req #: 0000245077
 
Category: Medical Scribe
 
Status: Full-Time
 
Shift: Day
 
Facility: Emergency Medicine Associates
 
Department: ER Physician - RAH
 
Pay Range: $49,177.00 - $65,183.00 per year
 
<div><div>Location:
</div><div>865 Stone Street, Rahway, NJ 07065</div> 
</div> 
<div>Job Title: Supervisor
Location: Emergency Medicine Associates
Department Name: ER Physician - RAH
Req #: 0000245077
Status: Salaried
Shift: Day
Pay Range: $49,177.00 - $65,183.00 per year
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
The scribe supervisor supervises the scribe staff at their assigned RWJBH facility. This includes managing scribe job performance, ensuring proper on-boarding and training, and providing real time feedback and coaching. She/he/they are responsible for creating the site monthly scribe schedule and managing staffing and coverage and serves as the site's lead point of contact for and between site clinicians, corporate management, and scribes. The supervisor must use good judgment and discretion in ensuring effective and efficient scribe operations.
Qualifications:
Required:<ul><li>
High School Diploma</li><li>
Completion of science or clinical coursework at the undergraduate level or above.</li><li>
Work, Volunteer, or Shadowing experience in the healthcare field.</li></ul>
Preferred:<ul><li>
Bachelor&rsquo;s Degree</li><li>
Experience in a direct patient care environment (Medical Scribe, Patient Care Technician, Medical Assistant, EMT).</li></ul>
Scheduling Requirements:<ul><li>
Employee will rotate through all shifts: 7:00am-7:00pm, 11:00am-11:00pm</li><li>
Full Time, 40 hours per week</li><li>
3-4 shifts per week</li><li>
Shifts are 7 days per week</li><li>
2 Weekend Shifts (Both Saturday and Sunday) per month.</li></ul>
Essential Functions:<ul><li>
Supervise Medical Scribe staff of 20 to 50+ on all shifts at assigned facility</li><li>
Maintain knowledge of and ensure adherence to department and system policies</li><li>
Ensure New Hire Medical Scribes receive proper on-boarding to system, department and role</li><li>
Provide training, mentoring, and coaching to site Medical Scribes</li><li>
Seek out performance feedback from key stakeholders and deliver feedback to Medical Scribe in real time and during annual performance assessment process</li><li>
Properly address Medical Scribe issues and concerns inclusive of properly navigating the performance management action process</li><li>
Create monthly site Medical Scribe schedule</li><li>
Manage daily site schedule, including addressing open shifts/call-outs to ensure proper coverage on all shifts</li><li>
Responsible for managing Medical Scribes&rsquo; time cards, ensuring timely and accurate pay</li><li>
Participate in recruiting and interviewing and interviewing Medical Scribe candidates; provides feedback re: candidate(s) of choice</li><li>
Drive to completion department initiatives for assigned site, including but not limited to meeting site revenue cycle metrics</li><li>
Conduct individual and site wide chart review during and after initial employee training, with subsequent continuing education as needed</li><li>
Attend monthly meetings with corporate management, site Medical Director; and other meetings as needed</li><li>
Conduct quarterly site meetings</li><li>
Develop and maintain site manual</li><li>
Help identify areas of improvement in the Medical Scribe work flow</li><li>
Timely response to all communications</li><li>
May be required to work a minimum of one clinical shift per week or three per month as a Medical Scribe, depending on business needs</li><li>
Perform other duties as assigned</li></ul>
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees&rsquo; physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:<ul><li>
Paid Time Off including Vacation, Holidays, and Sick Time</li><li>
Retirement Plans
</li><li>Medical and Prescription Drug Insurance
</li><li>Dental and Vision Insurance
</li><li>Disability and Life Insurance
</li><li>Paid Parental Leave</li><li>
Tuition Reimbursement</li><li>
Student Loan Planning Support</li><li>
Flexible Spending Accounts</li><li>
Wellness Programs
</li><li>Voluntary Benefits (e.g., Pet Insurance)</li><li>
Community and Volunteer Opportunities</li><li>
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon</li><li>
&hellip;.and more!</li></ul>
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered,
high-quality academic medicine in a compassionate and equitable manner, while delivering
a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey&mdash;whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer</div>

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
<ul><li>
Paid Time Off (PTO)</li><li>
Medical and Prescription Drug Insurance</li><li>
Dental and Vision Insurance</li><li>
Retirement Plans</li><li>
Short &amp; Long Term Disability</li><li>
Life &amp; Accidental Death Insurance</li><li>
Tuition Reimbursement</li><li>
Health Care/Dependent Care Flexible Spending Accounts</li><li>
Wellness Programs</li><li>
Voluntary Benefits (e.g., Pet Insurance)</li><li>
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!</li></ul> 
 
RWJBarnabas Health is an Equal Opportunity Employer</div>

Medical Scribe Supervisor, Emergency Medicine

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