healthcare support specialist

Eventus WholeHealth

<div><div><b>Clinician Support Specialist</b></div><br>
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<div><b>Position Summary:</b></div>
<div>Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.</div>
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<div>The Clinician Support Specialist is responsible for enhancing the performance of the clinical care team through supporting and facilitating clinical services with their assigned providers. The Clinician Support Specialist is required to work in the field with the assigned provider as directed by Lead Clinician Support Specialist or Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home.</div>
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<div><div>Hours: Mon-Fri - 8-hour dayshift</div>
<div>Fuel Card to assist with commutes</div>
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<div></div><div><b>Provider Support</b></div>
<ul><li>Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day</li>
<li>Ensure that each patient is seen as medically necessary per clinical protocol.</li>
<li>Serve as a &ldquo;buffer&rdquo; between provider and families/staff to facilitate proper patient management.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>If scheduling is assigned: Scheduling rosters should be updated daily to ensure accuracy and schedules sent timely.</li>
<li>Assist with any day-of changes to the scheduled visits due to acute needs, hospitalizations, admissions, or discharges</li>
<li>Prepare clinical documentation for assigned providers each day</li>
<li>Complete basic opening of encounter note as per discipline protocol</li>
<li>Perform medication reconciliation on all scheduled patients each encounter</li>
<li>Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider</li>
<li>Enter lab and other diagnostic study results into patient encounter and assign to provider as per guidelines</li>
<li>Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day</li>
<li>Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits</li>
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<div></div><div><b>Facility Support</b></div>
<ul><li>When scheduling is an expectation for your role:
<ul><li>Share patient schedules with key facility staff as needed.</li>
</ul></li><li>Assist with any triage needs as directed by assigned provider (whether they are in or out of the building that day)</li>
<li>Assist with triage documentation as needed.</li>
<li>Ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
</li><li>Assist with consents for any services needed.</li>
<li>Attend stand up meetings to report any needed information from the facility to Eventus providers and vice versa if allowed by facility.</li>
<li>Assist with discharge planning of clinical services as needed.</li>
<li>Ensuring check in and out each day with facility staff regarding patients seen, status, etc.</li>
</ul>
<div></div><div><b>Patient Support</b></div>
<ul><li>Maintain patient confidentiality at all times.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>Check all forms of communication several times daily to ensure patient needs are met.</li>
<li>Inform patient and family of recent visits, new orders and defer to provider when needed</li>
<li>Communicate transitions of care to CCM team to enhance patient care and education.</li>
</ul><div>Additional Duties and Responsibilities</div>
<div><ul><li>Clinician Support Specialists are expected to be knowledgeable and adhere to Eventus WholeHealth standards, policies and procedures and outlined in employee handbook including HIPAA rules and regulations.</li>
<li>Clinician Support Specialists should adhere to the Eventus WholeHealth dress code policy i.e. clean, wrinkle-free, matching scrubs with appropriate, closed-toed footwear and name badge.</li>
<li>When duties are completed ahead of scheduled workday, report to your Lead Clinician Support Specialist for any additional assignments.</li>
<li>Clinician Support Specialists should seek further training if uncertain how to proceed with any assignment.</li>
</ul>
</div><div></div><div><b>Qualifications/Education:</b></div>
<div>High School Diploma or equivalency</div>
<div>Must have a valid driver's license and reliable transportation</div>
<div>Expected to travel up to 1 hour from home address</div>
<div>Certified Clinician Support Specialist degree a plus</div>
<div>Typing speed of 45wpm or greater</div>
<div>Medical Scribing experience preferred</div><br>
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<div><b>WHAT WE OFFER</b></div>
<div>Our full-time positions offer provide:</div>
<div>A chance to be part of a growing and emerging culture</div>
<div>Fuel card to assist with commutes</div>
<div>Paid time off benefits</div>
<div>Holidays</div>
<div>Health benefits (medical, dental vision)</div>
<div>Short &amp; Long-term disability options</div>
<div>Employer Contribution to 401k Retirement</div>
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About Eventus WholeHealth:<br>
Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit www.eventuswholehealth.com.</div><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Clinician Support Specialist

3rdeyesoft

<p><b>Job Title:</b> Healthcare Digital Support Specialist (Night Shift)</p><p><b>Location:</b> Onsite &ndash; Multan, Pakistan<br/><b>Job Type:</b> Full-Time (Night Shift)<br/><b>Salary:</b> PKR 40,000 &ndash; 50,000 per month</p><p>Job Description</p><p>We are looking for a <b>Health Digital Support Specialist</b> with excellent English communication skills to join our team. The primary responsibility is to communicate with international clients through our online support portal, respond to inquiries, and ensure a professional customer experience.</p><p>Responsibilities</p><ul><li>Chat with clients through our support portal in a professional and timely manner.</li><li>Understand client concerns and provide accurate information or assistance.</li><li>Escalate complex issues to the relevant department when required.</li><li>Maintain clear and detailed records of client interactions.</li><li>Follow company communication standards and support procedures.</li><li>Work collaboratively with team members to ensure high client satisfaction.</li></ul><p>Requirements</p><ul><li>Excellent written English communication skills.</li><li>Strong typing and computer skills.</li><li>Ability to handle multiple client conversations simultaneously.</li><li>Professional attitude and attention to detail.</li><li>Ability to work onsite during night shift hours.</li><li>Previous experience in customer support, chat support, or healthcare support is preferred but not required.</li></ul><p>Benefits</p><ul><li>Competitive salary (PKR 40,000 &ndash; 50,000 per month).</li><li>Career growth opportunities.</li><li>Professional work environment.</li><li>Training and ongoing support.</li></ul><p><b>Apply with your updated CV and a brief introduction about your communication experience.</b></p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs50,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you available to work onsite during night shift hours?</li><li>How would you rate your written English communication skills (1&ndash;10)?</li><li>Do you have experience in chat support or customer service?</li><li>What is your current city of residence?</li></ul><p>Work Location: In person</p>

Digital Support Specialist Healthcare (Night Shift)

Nao Medical

<p></p><div><h2 class="jobSectionHeader"><b>About the Company</b></h2>
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Nao Medical is a rapidly growing, multi-site, AI-infused healthcare practice providing high-quality, accessible care across primary care, urgent care, occupational health, mental health, and nutrition.</p>
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Our AI-first operating model empowers clinical teams to focus on patient care while optimizing workflows with proprietary technology. As we expand, we seek mission-driven professionals who are detail-oriented, tech-savvy, and committed to accurate clinical documentation.</p>
<h2 class="jobSectionHeader"><b>
Position Overview:</b></h2>
<p>
We are hiring a Medical Scribe to support our Canarsie Clinic providers by documenting patient encounters in real time, ensuring accurate and compliant medical records.</p>
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The ideal candidate will:</p>
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<p>Have 1&ndash;2 years of experience in clinical documentation or healthcare support.</p>
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<p>Be proficient in EMR systems (e.g., eClinicalWorks).</p>
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<p>Demonstrate strong attention to detail, organization, and HIPAA compliance.</p>
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<p>This role provides hands-on exposure to multi-specialty clinical workflows, opportunities for cross-training, and career growth in healthcare operations.</p>
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Why Join Nao Medical</b></h2>
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<p>Clinical Exposure: Work alongside providers in a fast-paced, multi-specialty setting.</p>
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<p>Skill Growth: Develop expertise in EMR documentation, coding standards, and workflow optimization.</p>
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<p>Career Development: Gain mentorship, advancement opportunities, and access to continued education.</p>
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<p>Meaningful Impact: Ensure accurate clinical documentation that supports high-quality, value-based care.</p>
</li></ul>
<h2 class="jobSectionHeader"><b>Primary Responsibilities</b></h2>
<h2 class="jobSectionHeader"><b>Documentation &amp; EMR Support</b></h2>
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<p>Accurately document patient encounters in real time under provider supervision.</p>
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<p>Enter patient histories, exam findings, diagnoses, treatment plans, orders, and test results into the EMR.</p>
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<p>Maintain complete, timely, and compliant clinical documentation in accordance with HIPAA, OSHA, and internal standards.</p>
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<p>Assist providers in updating charts, templates, and clinical documentation workflows.</p>
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<h2 class="jobSectionHeader"><b>Patient Intake &amp; Workflow Support</b></h2>
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<p>Assist with patient intake by gathering non-clinical information such as chief complaints, medical history updates, and visit-related documentation.</p>
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<p>Prepare charts, forms, and visit templates prior to patient encounters.</p>
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<p>Support patient flow coordination and communicate effectively with providers, Medical Assistants, and front desk staff.</p>
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<p>Retrieve prior records, lab results, imaging, or documentation as requested by providers.</p>
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<p>Help reduce provider administrative burden to improve clinic efficiency and patient experience.</p>
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<h2 class="jobSectionHeader"><b>Collaboration &amp; Continuous Learning</b></h2>
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<p>Work closely with providers, Medical Assistants, Patient Care Associates, and administrative teams to support smooth clinic operations.</p>
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<p>Participate in ongoing training to improve documentation accuracy, EMR proficiency, and workflow efficiency.</p>
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<p>Adapt to evolving operational and clinical support needs within the clinic environment.</p>
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<h2 class="jobSectionHeader"><b>Job Requirements</b></h2>
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Education &amp; Certification:</p>
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<p>High school diploma or associate degree required; healthcare-related coursework preferred.</p>
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<p>Medical Scribe certification or prior clinical documentation experience preferred.</p>
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<p>Experience &amp; Skills:</p>
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<p>1&ndash;2 years in medical scribing, clinical documentation, or related healthcare support.</p>
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<p>Proficiency with EMR systems (e.g., eClinicalWorks) preferred.</p>
</li><li>
<p>Strong typing, spelling, and grammar skills.</p>
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<p>Excellent communication and interpersonal skills.</p>
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<p>Detail-oriented, adaptable, and able to multitask in a fast-paced environment.</p>
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<p>Tech-savvy with strict commitment to patient confidentiality.</p></li></ul><br>
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Schedule &amp; Commitment</p>
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<p>Full-time, on-site</p>
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<p>Flexible schedule: Monday&ndash;Saturday, 8&ndash;12 hour shifts, rotating weekends as needed.</p>
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<p>Performance Expectations &amp; Deliverables</p>
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<p>Ensure complete, accurate, and timely documentation of all patient encounters.</p>
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<p>Maintain compliance with all legal, regulatory, and internal documentation standards.</p>
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<p>Support providers to maximize efficiency and patient satisfaction.</p>
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<p>Engage in continuous learning and EMR workflow optimization.</p>
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<p>Benefits</p>
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<p>Medical, Dental, Vision, Basic Life, and Short-Term Disability Insurance (employee + dependents).</p>
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<p>Paid Family and Disability Leave; FMLA eligibility.</p>
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<p>401(k) Retirement Plan.</p>
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<p>Paid Time Off (PTO).</p>
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<p>Free care for employees and discounted care for family across all Nao Medical locations.</p>
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<p>Leadership and career growth opportunities.</p>
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<p>Legal &amp; Compliance Notes</p>
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<p>This job description is intended to comply with US labor laws and provide clear expectations.</p>
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<p>Duties may change based on operational needs, but all responsibilities will remain consistent with MA/PCA scope of practice.</p>
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<p>Employee must adhere to all safety, privacy, and regulatory standards (HIPAA, OSHA, and state medical guidelines).</p></li></ul></div><p></p>

Clinical Scribe

Physicians Revenue Group

<p><b>Job Title: Patient Support Representative (US Healthcare Market)</b><br/><b>Gender: Prefer Female</b></p><p>Tekboox is urgently hiring <b>Patient Support Representative </b> for the US Healthcare Market. This role is ideal for professionals with healthcare knowledge and strong English communication skills who are comfortable working night shifts.</p><p><b>Key Responsibilities</b></p><ul><li>Handle inbound and outbound calls, emails, and chats from US-based patients</li><li>Assist patients with appointment scheduling, confirmations, and follow-ups</li><li>Verify patient demographics and insurance information accurately</li><li>Guide patients regarding treatment processes, billing inquiries, and coverage details</li><li>Coordinate with healthcare providers, billing teams, and internal departments</li><li>Maintain accurate and up-to-date records in CRM/EHR systems</li><li>Ensure compliance with HIPAA and US healthcare regulations</li><li>Deliver empathetic, professional, and solution-oriented patient support</li></ul><p><b>Required Qualifications</b></p><ul><li>1&ndash;2 years of experience in patient services, front desk, or healthcare administration</li><li>Fresher with Good Communication can also apply</li><li>Hands-on experience with patient scheduling, insurance verification, and prior authorizations</li><li>Familiarity with referral processes and healthcare workflows</li><li>Strong communication and customer service skills</li><li>Ability to multitask in a fast-paced healthcare environment<b>Preferred Skills</b></li><li>Experience with US healthcare systems and insurance providers</li><li>Knowledge of EMR/EHR systems</li><li>Excellent English communication skills (spoken and written)</li></ul><p><b>Job Location &amp; Timing</b></p><ul><li><b>Location:</b> DHA Phase 3, Y Block, Lahore</li><li><b>Shift:</b> Night Shift Onsite 6:00 PM &ndash; 3:00 AM Onsite</li><li><b>Work Mode:</b> Onsite (5 days a week)</li></ul><p><b>How to Apply</b></p><p>Interested candidates may send their resumes to:<br/><b>saddam.hussain@tekboox.com</b></p><p>Pay: Rs80,000.00 - Rs100,000.00 per hour</p><p>Work Location: In person</p>

Patient Support Representative

cosmo secrets medical centre

<p>Specialist / Consultant Andrologist &amp; Men's Health Physician</p><p>Location: Dubai, UAE</p><p>Employment Type: Full-Time</p><p>Industry: Men's Health &amp; Wellness</p><p>About the Role</p><p>We are seeking an experienced Specialist or Consultant Andrologist to join our growing men's health clinic in Dubai.</p><p>The ideal candidate will have strong experience in diagnosing and treating male sexual health conditions, male infertility, hormonal disorders, and men's wellness concerns while delivering exceptional patient care and maintaining the highest clinical standards.</p><p>Key Responsibilities</p><ul><li>Conduct comprehensive men's health consultations</li><li>Diagnose and manage:</li><li>Erectile Dysfunction (ED)</li><li>Premature Ejaculation (PE)</li><li>Low Testosterone (Hypogonadism)</li><li>Male Infertility</li><li>Sexual Performance Concerns</li><li>Men's Hormonal Disorders</li><li>Develop personalized treatment plans</li><li>Manage Testosterone Replacement Therapy (TRT) programs</li><li>Request and interpret laboratory investigations and diagnostic tests</li><li>Educate patients regarding treatment options and expected outcomes</li><li>Collaborate with multidisciplinary healthcare professionals when required</li><li>Maintain accurate medical records and documentation</li><li>Ensure compliance with DHA regulations and clinical protocols</li><li>Deliver excellent patient experience and patient satisfaction</li><li>Support growth and development of men's health services within the clinic</li></ul><p>Preferred Clinical Experience</p><ul><li>Erectile Dysfunction Treatment</li><li>Men's Sexual Health</li><li>Male Fertility &amp; Infertility</li><li>Testosterone Replacement Therapy (TRT)</li><li>Men's Wellness Programs</li><li>Regenerative &amp; Sexual Wellness Treatments</li><li>Male Aesthetic and Wellness Procedures</li></ul><p>Requirements</p><ul><li>DHA License or DHA Eligibility Letter</li><li>Specialist or Consultant qualification in Andrology, Urology, Reproductive Medicine, or related specialty</li><li>Minimum 3 years of relevant clinical experience</li><li>Strong patient communication and counseling skills</li><li>Ability to explain treatment plans clearly and professionally</li><li>High standards of ethics, confidentiality, and patient care</li><li>Arabic and English communication skills preferred</li></ul><p>Preferred Qualifications</p><ul><li>Experience in private healthcare or specialty men's health clinics</li><li>Experience with TRT protocols and hormonal management</li><li>Experience with fertility assessment and management</li><li>Experience working in performance-driven healthcare environments</li></ul><p>Benefits</p><ul><li>Competitive Salary Package</li><li>Revenue-Based Incentive Program</li><li>Professional Growth Opportunities</li><li>Modern Clinical Environment</li><li>Dedicated Marketing and Patient Support Team</li></ul><p>To Apply</p><p>Please submit your CV and mention:</p><p>&quot;Andrologist &amp; Men's Health Specialist Application&quot;</p><p>Pay: From AED12,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you hold a valid DHA License or DHA Eligibility Letter?</li><li>What is your current professional title?</li></ul><p>Specialist<br/>Consultant</p><ul><li>How many years of experience do you have in men's health and andrology?</li><li>Do you have experience managing Erectile Dysfunction (ED) patients?</li><li>Do you have experience managing Testosterone Replacement Therapy (TRT) programs?</li><li>Do you have experience treating male infertility cases?</li><li>Have you worked in a private healthcare or specialty clinic environment before?</li><li>What is your expected monthly salary package?</li><li>Are you currently based in the UAE?</li><li>How soon can you join?</li><li>Please describe your experience in managing Erectile Dysfunction, TRT, and Male Infertility patients, including the average number of patients you see monthly.</li></ul><p>Experience:</p><ul><li>men's health and andrology: 3 years (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul><p>Work Location: In person</p>

Consultant Andrologist

Tyche HR Consultancy

<p>Specialist Physician &ndash; Rehabilitation | Government Healthcare Opportunity | Al Dhafra Region, UAEIntroduction</p><p><b>We are currently sourcing on behalf of our prestigious Government Healthcare Client in the Al Dhafra Region, Abu Dhabi, UAE, for an experienced and highly motivated Specialist Physician &ndash; Rehabilitation.</b></p><p>This is an exceptional opportunity to join one of the UAE's leading government healthcare providers, delivering high-quality rehabilitation services within a patient-centered and multidisciplinary environment. We are seeking a dedicated specialist who is passionate about restoring function, improving quality of life, and helping patients achieve their highest level of independence.</p><p>Key Skills &amp; Competencies</p><p>Rehabilitation Medicine Assessment and Management</p><p>Musculoskeletal Rehabilitation</p><p>Neurological Rehabilitation</p><p>Functional Restoration and Mobility Enhancement</p><p>Patient-Centered Treatment Planning</p><p>Multidisciplinary Team Collaboration</p><p>Evidence-Based Clinical Practice</p><p>Strong Clinical Decision-Making Skills</p><p>Excellent Communication and Interpersonal Skills</p><p>Quality Improvement and Patient Safety</p><p>Duties &amp; Responsibilities</p><ul><li>Assess, diagnose, and manage patients requiring rehabilitation services.</li><li>Develop and implement individualized rehabilitation treatment plans.</li><li>Coordinate patient care with physiotherapists, occupational therapists, speech therapists, psychologists, and other healthcare professionals.</li><li>Monitor treatment outcomes and modify rehabilitation plans as required.</li><li>Provide specialist consultations and recommendations for complex rehabilitation cases.</li><li>Maintain accurate and timely medical documentation.</li><li>Participate in departmental quality improvement initiatives and clinical audits.</li><li>Educate patients and their families regarding rehabilitation goals, treatment plans, and expected outcomes.</li><li>Ensure compliance with all healthcare regulations, policies, and clinical standards.</li><li>Contribute to the continuous development of rehabilitation services within the organization.</li></ul><p>Qualifications</p><ul><li>MBBS or equivalent Medical Degree from a recognized institution.</li><li>Postgraduate Qualification / Board Certification in Rehabilitation Medicine.</li><li>DOH License, Eligibility Letter, or eligibility to obtain licensure in Abu Dhabi.</li><li>Relevant specialist-level clinical experience in Rehabilitation Medicine.</li><li>Strong commitment to clinical excellence, patient care, and professional ethics.</li></ul><p>Why Consider This Opportunity?</p><p>Join a prestigious Government Healthcare Organization</p><p>Competitive Tax-Free Salary and Comprehensive Benefits</p><p>State-of-the-Art Healthcare Facilities</p><p>Professional Development and Career Growth Opportunities</p><p>Collaborative and Multidisciplinary Clinical Environment</p><p>Confidential Application Process</p><p>All applications will be handled with the <b>utmost care, professionalism, and strict confidentiality</b> throughout every stage of the recruitment process.</p><p><b>Interested candidates are encouraged to submit their updated CV now.</b></p><p><b>Email:</b> <i><b>alvin.sagubay@tychehr.com</b></i></p><p><b>WhatsApp:</b> <i><b>+971 52 681 7569</b></i></p><p>Only shortlisted candidates will be contacted.</p><p>Work Location: In person</p>

Specialist Physician – Rehabilitation

Corazon Imaging

<p><b>Full-Time | Hybrid: 3 Days In-Office / 2 Days Remote</b></p><p><b>About Corazon Imaging</b></p><p>Corazon Imaging is the leading outpatient provider of coronary CT angiography, or CCTA, in the United States. Corazon is focused on expanding access to advanced, non-invasive cardiac imaging that helps physicians identify coronary artery disease earlier, improve patient care, and support better clinical decision-making.</p><p>As Corazon continues to grow nationally, we are seeking a highly organized, detail-oriented <b>Cardiac CT Reporting Operations Specialist</b> to support the timely completion, quality control, combination, and distribution of cardiac CT imaging reports.</p><p><b>General Summary</b></p><p>The Cardiac CT Reporting Operations Specialist will manage the operational workflow for CCTA reporting, including tracking report turnaround times, coordinating the completion and combination of CCTA, FFR-CT, AI-plaque analysis, and extracardiac overread reports, and ensuring final reports are accurately distributed to ordering providers and appropriate recipients.</p><p>This role will also support the creation and submission of templated letters of medical necessity, respond to medical records requests, and help ensure that Corazon&rsquo;s reporting operations are timely, complete, compliant, and provider-focused.</p><p>This is an ideal role for someone with a background in radiology operations, cardiology practice operations, medical records, health information management, prior authorization, imaging center administration, or clinical documentation support.</p><p><b>Essential Duties: </b></p><p><b>CCTA Reporting Workflow Management</b></p><ul><li>Monitor all CCTA cases from image acquisition through final report completion and distribution.</li><li>Track report turnaround time and identify cases at risk of delay.</li><li>Communicate with physicians, radiologists, reading teams, and internal operations staff to ensure reports are completed within expected timeframes.</li><li>Maintain daily reporting worklists and case-status trackers.</li><li>Escalate delayed, incomplete, or missing reports to appropriate leadership.</li><li>Support Corazon&rsquo;s commitment to timely, accurate, and complete cardiac CT reporting.</li><li>Perform other duties as assigned.</li></ul><p><b>Report Combination and Finalization</b></p><ul><li>Coordinate and combine multiple report components into a complete final reporting package, including:</li><li>CCTA report</li><li>FFR-CT report, when applicable</li><li>AI-plaque analysis report, when applicable</li><li>Extracardiac overread report</li><li>Ensure all applicable report components are present before final distribution.</li><li>Review reports for completeness, formatting consistency, correct patient identifiers, correct ordering provider information, and appropriate attachment of supporting documentation.</li><li>Confirm that revised or addended reports are properly tracked and redistributed when necessary.</li></ul><p><b>Report Distribution</b></p><ul><li>Distribute finalized reports to ordering physicians, referring practices, and other approved recipients through approved channels.</li><li>Ensure reports are submitted to the correct practice, provider, fax number, portal, or electronic medical record destination.</li><li>Maintain accurate documentation of report delivery and confirmation when required.</li><li>Assist with provider office follow-up when reports are missing, delayed, or need to be resent.</li><li>Support excellent communication with referring provider offices.</li></ul><p><b>Letters of Medical Necessity and Documentation Support</b></p><ul><li>Prepare templated letters of medical necessity using approved Corazon templates.</li><li>Ensure letters are completed accurately using case-specific information, payer requirements, and supporting clinical documentation.</li><li>Coordinate with internal teams to obtain missing information needed for letters or appeals.</li><li>Maintain organized records of submitted letters and related documentation.</li><li>Support prior authorization, appeal, and medical necessity workflows as needed.</li></ul><p><b>Medical Records Requests</b></p><ul><li>Processing medical records requests in accordance with company policy and HIPAA requirements.</li><li>Verify requestor authorization and ensure records are released only to appropriate parties.</li><li>Gather and send requested imaging reports, supporting documentation, and related records.</li><li>Track completion of medical records requests and maintain proper documentation.</li><li>Work with internal teams to resolve incomplete, unclear, or urgent records requests.</li></ul><p><b>Quality Control and Compliance</b></p><ul><li>Ensure all reporting and records workflows are completed in a HIPAA-compliant manner.</li><li>Protect patient confidentiality and sensitive health information at all times.</li><li>Identify workflow gaps, recurring delays, or documentation issues and escalate appropriately.</li><li>Help maintain standard operating procedures for report tracking, report distribution, letters of medical necessity, and medical records requests.</li><li>Participate in process improvement initiatives to improve turnaround time, reporting accuracy, and provider satisfaction.</li></ul><p><b>Required Qualifications</b></p><ul><li>Minimum of 2&ndash;4 years of experience in a healthcare administrative, radiology, cardiology, medical records, prior authorization, or clinical documentation role.</li><li>Strong understanding of HIPAA and patient privacy requirements.</li><li>Experience working with medical records, physician reports, clinical documentation, or imaging reports.</li><li>Strong attention to detail and ability to manage multiple time-sensitive cases at once.</li><li>Excellent written and verbal communication skills.</li><li>Comfortable communicating with physicians, radiologists, provider offices, patients, and internal team members.</li><li>Strong organizational skills and ability to maintain accurate tracking systems.</li><li>Proficiency with Microsoft Office, Google Workspace, EMR systems, fax platforms, portals, or similar healthcare workflow tools.</li><li>Ability to work independently in a hybrid environment while remaining accountable to daily deadlines.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Experience in radiology, cardiology, outpatient imaging, hospital imaging, or diagnostic testing operations.</li><li>Familiarity with coronary CTA, cardiac imaging, CT imaging, or advanced imaging workflows.</li><li>Experience with PACS, RIS, EMR, medical records platforms, or provider portal systems.</li><li>Prior experience preparing or supporting letters of medical necessity, prior authorization documentation, or payer appeals.</li><li>Associate&rsquo;s or bachelor&rsquo;s degree in healthcare administration, health information management, business, or a related field preferred.</li><li>RHIT, RHIA, CPC, CMA, medical assistant, LPN, radiology assistant, or similar healthcare credential helpful but not required.</li></ul><p><b>Ideal Candidate Background</b></p><p>The ideal candidate does not need to be a clinician, but should have meaningful experience in a healthcare environment where accuracy, timeliness, documentation, and patient confidentiality are critical.</p><p>Strong candidates may come from backgrounds such as:</p><ul><li>Radiology reporting coordinator</li><li>Imaging center operations coordinator</li><li>Cardiology practice coordinator</li><li>Medical records specialist</li><li>Health information management specialist</li><li>Prior authorization or appeals specialist</li><li>Clinical documentation coordinator</li><li>Physician practice operations specialist</li><li>Medical assistant with strong administrative and documentation experience</li><li>PACS/RIS or imaging workflow support specialist</li></ul><p>This role is best suited for someone who is highly reliable, detail-driven, comfortable with medical terminology, and able to manage multiple moving parts in a fast-paced clinical operations environment.</p><p><b>Schedule and Work Environment</b></p><ul><li>Full-time position.</li><li>Hybrid schedule: three days per week in office and two days per week remote.</li><li>Standard business hours, with occasional flexibility required based on reporting volume or urgent provider needs.</li><li>Office-based collaboration with clinical operations, reporting, provider relations, billing, authorization, and medical leadership teams.</li></ul><p><b>Compensation and Benefits</b></p><ul><li>Annual salary range: $55,000&ndash;$65,000, based on experience and qualifications.</li><li>Health insurance.</li><li>Paid time off.</li><li>401(k) with company match.</li><li>Additional benefits available based on company policy.</li></ul><p><b>Why Join Corazon Imaging</b></p><p>Corazon Imaging is at the forefront of outpatient coronary CTA and advanced cardiac imaging. This role offers the opportunity to be part of a growing national organization that is improving access to high-quality cardiac imaging and supporting physicians in the early detection of coronary artery disease.</p><p>The Cardiac CT Reporting Operations Specialist will play a key role in ensuring that providers receive accurate, complete, and timely reports that directly support patient care.</p><p>Pay: $55,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: Hybrid remote in Southfield, MI 48076</p>

Cardiac CT Reporting Operations Specialist

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