heavy equipment service lube technician

Solid Bridge Construction

Responsibilities: - Perform routine maintenance and repairs on a variety of equipment, including but not limited to Tractors, Excavators, Bull Dozers, Loaders, and various types of construction equipment-Change fluids and filters-Grease Machines and blow out air filters-Power wash equipment- Maintain accurate records of all repairs and services performed.Experience / Qualifications : - Previous experience in equipment maintenance and repair, preferably with a focus on diesel engines.-Clean driving recordAs an Equipment Service Technician, you will play a crucial role in ensuring the proper functioning of various types of equipment. Your expertise in diesel engine maintenance will contribute to the overall success of our organization.Note: Please do not include any contact information such as email or phone number in the job description.Job Type: Full-timePay: $23.00 - $27.04 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Tools provided</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have a good driving record?</li></ul><ul><li>Can you drive a work truck with a manual transmission?</li></ul>Experience:<ul><li>Equipment Service: 1 year (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Ability to Commute:<ul><li>New Waverly, TX 77358 (Required)</li></ul>Work Location: In person

Heavy Equipment Service / Lube Technician

Smart Care Solutions

<div>READY FOR A CHANGE and NEW CAREER OPPORTUNITY AS A TECHNICIAN?
Turbo Technicians, LLC., a Smart Care company, is a fast-growing Nationwide service company specializing in Rapid Cook technology. We are currently seeking additional skilled technician in New York City, NY and the surrounding area. Candidates with an aptitude in technical trades and a background in Field service or Restaurant Equipment are preferred. Turbo Technicians is an authorized service agent for TurboChef specializing in repairing all lines of O.E.M. equipment, coffee machines and espresso machines.
JOIN A TEAM THAT SUPPORTS YOUR CAREER GROWTH and ENCOURAGES YOU TO BE THAT BEST AT WHAT YOU ENJOY DOING!!
**$1,000 SIGN ON BONUS**
**PAID TRAINING**
**Portal to Portal Service**
**Company Vehicle**
** Pay Range $25-30 per hour Based off Experience **
If you like to help others/CUSTOMER SATISFACTION, Learning New Things and FIXING THINGS - WE WELCOME YOU TO EXPLORE JOINING TURBO TECH!
Responsibilities
<ul><li>Professional, courteous, and motivated to deliver the highest value service.</li><li>
Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution.</li><li>
Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair, Installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning.</li><li>
Order and schedule delivery of repair parts and maintain inventory.</li><li>
Follow company policy to accurately record and complete work orders while maintaining accurate documentation.</li><li>
Effective interaction with internal dispatch, management, warehouse, and technician teams.</li><li>
Always maintain a professional and clean appearance, while keeping service vehicle clean and neat.</li></ul>
Qualifications<ul><li>
Ability to troubleshoot, test, repair, and service technical equipment.</li><li>
Knowledge of basic electricity; amperage, voltage and resistance, and ability to read basic equipment schematics. Ability to understand, read, and utilize a multimeter.</li><li>
Ability to work flexible shifts</li><li>
Familiar with basic tools and multimeter</li><li>
Basic understanding and skill set of MS Office.</li><li>
Valid Driver&rsquo;s license</li><li>
Organizational Skills, Attention to Detail, Sense of urgency in responsiveness</li><li>
Ability to Adapt to Workplace Environment &amp; Organizational Change</li><li>
Must be reliable, dependable, punctual, maintain good attendance, and conscientious about product performance</li><li>
Able to lift and move heavy restaurant equipment when needed</li></ul>
Benefits<ul><li>
401K Company Match</li><li>
3 Weeks of PTO</li><li>
Holidays and Floating Holidays</li><li>
Benefits (Medical, Dental, Vision)</li><li>
Company Vehicle and Fuel card, Repair/Service Tools, Supplies, Cellphone</li><li>
Training Provided</li><li>
Over Time Opportunities</li></ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care&rsquo;s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.</div>

Field Service Technician Coffee, Espresso and Combi-Ovens

Solvere One

<div>
 
 About the Company&nbsp;
 
 
 Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support.&nbsp;
 
 
 Opening&nbsp;
 
 
 Solvere One has an open position for an Onsite Help Desk Technician to provide support to one of our clients located in New York, New York. The duties of the position include fielding incidents via phone and email from client users. The Onsite Help Desk Technician is responsible for resolving all Tier 1&nbsp; and passing all other requests on to tier 2 and Tier 3 technicians.&nbsp; The technician will also work on projects assigned by internal client IT staff.&nbsp;
 
 
 Employee will be expected to interact with users onsite daily in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required.&nbsp;
 
 
 Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment.&nbsp;&nbsp;&nbsp;
 
 
 This role reports to the Service Delivery Manager.&nbsp;
 
 
 Position Requirements:&nbsp;
 
 
 Examples of essential duties are interpreted as being descriptive and not restrictive.&nbsp;
 
 <ul>
 <li>
 
 Identifies, diagnoses, and resolves Tier 1 &nbsp;incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Provides one-on-one end-user problem resolution for company-approved Personal Computer (PC) software.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and third-party application problems.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Performs minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Create detailed technical documentation for resolutions of issues.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Enters and tracks all time and keeps all documentation up to date in PSA Platform in real time.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Identifies, documents and escalates all Tier 2 and Tier 3 incidents in a timely manner.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Update and maintain hardware inventory&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Audio/visual support for conference and training room equipment&nbsp;
 
 </li>
 </ul>
 
 Required Technical Experience:&nbsp;
 
 <ul>
 <li>
 
 Microsoft Windows Desktop OS installation and support&nbsp;
 
 </li>
 <li>
 Apple / Mac Desktop OS installation and support
 </li>
 <li>
 Google Admin support
 </li>
 <li>
 Microsoft Office 365 administration and support&nbsp;
 </li>
 <li>
 
 iPhone / Android troubleshooting&nbsp;
 
 </li>
 <li>
 
 Multi-factor Authentication configuration and support&nbsp;
 
 </li>
 </ul>
 
 Preferred Technical Experience:&nbsp;
 
 <ul>
 <li>
 
 ConnectWise Manage&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 ConnectWise Automate&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 IT Glue&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Sophos suite of solutions&nbsp;
 
 </li>
 </ul>
 
 This is a full-time, salaried position. Salary commensurate with experience.&nbsp;
 
 
 Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc.&nbsp;
 
</div>

Desktop Support Technician - Tier I/II

Radancy

<div>
 As an IT Desktop Support Technician, you will provide technical support services, including support for desktops, laptops, file/print servers, and data/telecommunications networks. You will be a very hands-on Technician, with advanced technical expertise and exceptional customer service management skills. You will work with advanced issues in Windows, OSX, Office operations, desktop support, and will regularly troubleshoot network issues.
 
 
 The IT Desktop Support Technician will also function as the face to the end-user on an everyday basis, and will be called upon to take ownership of all IT needs and services, represent the company IT organization in a professional manner, and report regularly to direct manager and to senior management in the local office. Communications skills are critical.
 
 
 
 What does a great IT Desktop Support Technician do?
 
 
 
 <ul>
 <li>
 Research, resolve, and respond to all customer issues and inquiries received via phone, email, or in person in accordance with current standards and procedures.
 </li>
 <li>
 Deploy and re-image workstations (Mac &amp; PC) for new and existing users.
 </li>
 <li>
 Troubleshoot workstation hardware and software problems. Perform hardware repairs when needed.
 </li>
 <li>
 Maintain asset inventory of equipment for site (PCs, printers, servers, etc.).
 </li>
 <li>
 Maintain cleanliness and organization of local office server room.
 </li>
 <li>
 Configure and administer local phone system and coordinate wiring within network switch closet.
 </li>
 <li>
 Be the local expert for all technology related issues.
 </li>
 <li>
 Provide technical support for Macintosh hardware and OS.
 </li>
 <li>
 Share job responsibilities and knowledge within the Team.
 </li>
 <li>
 Develop basic research skills for current and emerging trends in the computer industry and be able to apply them to the business needs.
 </li>
 <li>
 Manage virtual and physical server environment for offices.
 </li>
 <li>
 Manage and maintain office copiers and network printers
 </li>
 <li>
 Answer limited number of support desk phone calls
 
 
 
 </li>
 </ul>
 
 Requirements For Consideration
 
 
 
 <ul>
 <li>
 Must have experience supporting Apple Mac environments and Mac OSX.
 </li>
 <li>
 Demonstrated experience with PC configurations and the installation/maintenance of desktop applications.
 </li>
 <li>
 Experience with remote support solutions.
 </li>
 <li>
 Experience with WAN/LAN hardware, racking of server and network equipment, and phone/network wiring.
 
 
 
 </li>
 </ul>
 
 Company Values:
 
 At Radancy, we are dedicated to the core values that guide our work and culture:
 
 
 <ul>
 <li>
 Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what&rsquo;s new and next while valuing every voice on our team. Together, we&rsquo;re shaping the future and leading the industry forward.
 </li>
 <li>
 Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people&rsquo;s lives and inspires our team to advance technology with purpose.
 </li>
 <li>
 Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
 </li>
 <li>
 Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.
 
 
 
 </li>
 </ul>
 
 Location:
 
 This role is in our New York Office, with a requirement of 3 days in the office.
 
 
 
 Our Benefits:
 
 
 
 At Radancy, we&rsquo;re transforming talent acquisition with innovative SaaS solutions that deliver measurable impact for our customers and our people. As the global leader in talent technology, we offer a forward-thinking benefits package designed to accelerate your career, enhance your well-being and support your financial future. Our offerings include:
 
 
 <ul>
 <li>
 Comprehensive medical coverage, with dental, vision and life insurance
 </li>
 <li>
 Competitive 401(k) plan with employer matching
 </li>
 <li>
 Unlimited flexible time off (FTO)
 </li>
 <li>
 World-class training that keeps you at the forefront of innovation
 
 
 
 </li>
 </ul>
 
 Salary Range:
 
 USD $50,000.00 &ndash; $57,000.00*
 
 
 <ul>
 <li>
 The above range is based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location.
 
 
 
 </li>
 </ul>
 
 Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at recruiting@radancy.com , and we will work with you to meet your needs.
 
</div>

IT Support Technician

T & M Hardware & Rental

<div><div><div>Benefits:</div>
<ul><li><ul><li>varies by location</li></ul></li>
<li>Guaranteed hours</li>
<li>No Nights</li>
<li>Locally owned and operated</li>
<li>Employee discounts</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Free uniforms</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul></div><div><div>You might be a great fit if&hellip;</div>
<ul><li>You enjoy serving others as we would like to be served.</li>
<li>Making the best even better.</li>
<li>You enjoy making a difference in your community.</li>
<li>You enjoy helping others.</li>
<li>You enjoy working in teams.</li>
<li>You're motivated to learn new skills.</li>
</ul><div>Job Summary:</div>
<div>Delivery drivers are expected to maintain a positive representation of T &amp; M Hardware &amp; Rental both on the road and off. The main task of a delivery driver is to transport heavy equipment and merchandise to customers and between locations to achieve business needs. They should also provide an outstanding customer service experience consistent with company values.
 
 
Their job will include, but is not limited to, the following responsibilities:
</div><ul><li>Inspect the vehicle before starting that day&rsquo;s deliveries to ensure the vehicle is in proper working condition.</li>
<li>Maintain ongoing communication with customers to update them on the status of their delivery.</li>
<li>Load products into the vehicle according to company specifications.</li>
<li>Unload products according to customer specifications and review orders with customers to ensure it is correct.</li>
<li>Assist with other tasks in the store as needed.</li>
<li>Adhere to all store policies and safety standards.</li>
</ul><div>Qualifications:</div>
<ul><li>Outstanding customer service skills and a professional attitude.</li>
<li>Organized, self-starter who thinks independently and solves problems.</li>
<li>Strong math, reading, writing, and communication skills.</li>
<li>Ability to lift up to 80 lbs.</li>
<li>Clean driving record.</li>
</ul><div>Goals:</div>
<ul><li>Success will be measured by consistent, on-time deliveries to customers.</li>
<li>Become a more versatile employee by learning more about products stocked in the store, with the goal of being able to answer product and project-related questions.</li></ul></div></div>

Delivery Driver

Extension Health

<div>
 
 
 Job Title:
 
 
 LONGEVITY TECHNICIAN
 
 
 
 
 Job Type:
 
 
 Full-Time&nbsp;
 
 
 
 
 Division: E
 
 
 xtension Health
 
 
 
 
 Reporting To:
 
 
 Senior Operations Manager -
 
 Emmalee Murrell Teel
 
 
 
 Pay Rate:
 
 
 $45-55k
 
 
 
 
 Date:
 
 
 ASAP Hire
 
 
 
 
 
 
 About Hudson Health
 
 
 
 Hudson Health (Medical, Mind &amp; Extension Health), formerly Hudson Medical Group, was founded in 2010 as a modern, fully integrated medical practice delivering a comprehensive ecosystem of advanced treatments. Our expertise spans pain management, regenerative and longevity medicine, functional medicine, and interventional mental health.
 
 
 
 
 
 
 
 Defined by a unique East-meets-West philosophy, Hudson Health creates a personalized, holistic healing journey for every patient at our Tribeca and West Village locations. Our team of board-certified physicians and wellness specialists represents more than 10 clinical disciplines, working collaboratively to design individualized care plans using the Hudson Method&mdash;a proprietary care model refined over 12+ years and 50,000+ patient experiences.
 
 
 
 
 
 
 
 Our newest venture, Extension Health, expands this vision as a global longevity lab focused on optimizing health span and unlocking peak human performance.
 
 
 
 
 
 
 Extension Health &ndash; A Division of Hudson Health
 
 
 
 Extension Health is dedicated to proactive, precision-based care that enhances both current health and long-term vitality. We combine advanced diagnostics with targeted therapies to shift the paradigm of aging&mdash;from reactive to preventative.
 
 
 
 
 
 
 
 Led by an expert clinical team, we leverage state-of-the-art technology and evidence-based protocols to deliver highly personalized care aligned with each patient&rsquo;s biology, goals, and lifestyle.
 
 
 
 
 
 
 
 Advanced Diagnostics
 
 
 
 
 Our advanced diagnostics offering includes comprehensive testing designed to deliver deep insights into your current health and future risks. Services include DEXA body composition and bone density scans, VO₂ Max and resting metabolic rate (RMR) testing, full-body MRI scans, biological age assessments, and early cancer detection screenings&mdash;all aimed at creating a precise, data-driven understanding of your body.
 
 
 
 
 
 
 
 Therapeutic Services
 
 
 
 
 Our therapeutic services are designed to proactively optimize performance, recovery, and longevity through targeted, evidence-based interventions. These include therapeutic plasma exchange, EBOO (ozone therapy), hyperbaric oxygen therapy, brain optimization treatments, peptide therapy, advanced IV infusions, as well as hormone and women&rsquo;s health therapies&mdash;each tailored to support your unique biology and long-term health goals.
 
 
 
 
 
 
 
 At Extension Health, we don&rsquo;t just help you live longer&mdash;we help you live better, longer.
 
 
 
 
 
 
 Longevity Technician
 
 
 
 Extension Health is seeking a detail-oriented, patient-focused Longevity Technician to support our diagnostic and therapeutic services. This is a highly visible, client-facing role within our concierge practice, requiring exceptional care, professionalism, and technical precision.
 
 
 
 
 You will be responsible for operating diagnostic equipment, supporting peptide therapy services, and guiding patients through their experience, while ensuring a calm, clean, and welcoming clinical environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Diagnostic and Therapeutics&nbsp;
 
 
 <ul>
 <li>
 
 Perform DEXA scans (body composition and bone density)
 
 </li>
 <li>
 
 Conduct VO₂ Max and resting metabolic rate testing
 
 </li>
 <li>
 
 Administer grip strength testing
 
 </li>
 <li>
 
 Operate hyperbaric oxygen chamber
 
 </li>
 </ul>
 
 
 
 
 
 Patient Experience Excellence&nbsp;
 
 
 <ul>
 <li>
 
 Deliver a high-touch, concierge-level experience by educating patients on diagnostic testing and guiding them seamlessly through each service
 
 </li>
 <li>
 
 Maintain a safe, supportive environment by prioritizing comfort, attentiveness, and responsiveness to individual patient needs throughout their care journey
 
 </li>
 </ul>
 
 
 
 
 
 Peptide Program Support
 
 
 <ul>
 <li>
 
 Provide clear, informed instruction on peptide usage and protocols to ensure patient confidence and adherence
 
 </li>
 <li>
 
 Assist with peptide order preparation and fulfillment
 
 </li>
 <li>
 
 Support peptide program coordination and organization
 
 </li>
 </ul>
 
 
 
 
 
 Safety, Quality &amp; Compliance
 
 
 <ul>
 <li>
 
 Follow all safety protocols, including radiation safety standards
 
 </li>
 <li>
 
 Monitor and optimize equipment performance and scan accuracy
 
 </li>
 <li>
 
 Perform routine maintenance and quality control checks as instructed by Management
 
 </li>
 </ul>
 
 
 
 
 
 Data &amp; Administration
 
 
 <ul>
 <li>
 
 Accurately document patient data, test results, and reports
 
 </li>
 <li>
 
 Maintain compliance with HIPAA and privacy regulations
 
 </li>
 <li>
 
 Support scheduling and coordination across all systems
 
 </li>
 <li>
 
 Assist with administrative (phone, email, text support) and operational tasks as needed&nbsp;
 
 </li>
 </ul>
 
 
 
 
 
 Clinical Collaboration
 
 
 <ul>
 <li>
 
 Partner with physicians and clinical staff to support patient care and reporting
 
 </li>
 </ul>
 
 
 
 
 Requirements
 
 <ul>
 <li>
 
 Experience operating DEXA, VO₂, RMR, and/or hyperbaric equipment (certification not required)
 
 </li>
 <li>
 
 Strong attention to detail and commitment to accuracy
 
 </li>
 <li>
 
 Interest in longevity, biohacking, and wellness
 
 </li>
 <li>
 
 Knowledge of healthcare compliance and privacy standards
 
 </li>
 <li>
 
 Strong problem-solving and troubleshooting abilities
 
 </li>
 <li>
 
 Excellent interpersonal and communication skills
 
 </li>
 <li>
 
 Team-oriented mindset with a collaborative approach
 
 </li>
 </ul>
 
 
 
 
 Preferred Qualifications
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree (preferred)
 
 </li>
 <li>
 
 1-2 years of experience in healthcare or hospitality
 
 </li>
 <li>
 
 Proficiency in EMR systems, Google Workspace, and/or Gladly
 
 </li>
 <li>
 
 Strong organizational and multi-tasking skills
 
 </li>
 <li>
 
 Ability to remain composed and professional in fast-paced environments
 
 </li>
 <li>
 
 Familiarity with medical terminology and clinical workflows
 
 </li>
 </ul>
 
 
 
</div>

Longevity Technician

Personified Tech

<div>Who We Are
We're Personified: a managed IT + cybersecurity services provider for campaigns, non-profits, and mission-aligned organizations. Our mission is to lead technology and security programs for our clients, enabling them to focus on their mission-critical work.
We act as an extension of our client teams &mdash; we handle all the responsibilities a traditional internal IT team would. We're in our clients' Slacks, we're on a first-name basis with them (and their pets), we're new hires' first point of contact, and we're the first stop for tech and cybersecurity issues. We aim to build trust, and we leverage this to keep the bad actors out.
We are looking for top talent as we continue to scale our team.
About the Role
The Client Support Technician role is a part-time position that provides supplemental, as-needed support to assist in running day-to-day technology operations for our clients, with a focus on helpdesk ticket response via email and Slack. This role is intended to extend team capacity during periods of increased client demand, coverage needs, or special projects and does not represent a full-time position. We expect this role to be up to 20 hours per week, during business hours, 9-6pm ET. This role is onsite with the possibility of some remote work.
The Client Support Technician is responsible for maintenance of various technologies managed by Personified on behalf of our clients. This role focuses on the administration and support of: client SaaS platforms such as Google Workspace, Microsoft 365, Slack, Zoom, Dropbox, Adobe Creative Cloud, 1Password, LastPass, etc.; macOS, Windows, ChromeOS, iOS, and Android operating systems and associated hardware; and a variety of endpoint detection and response (EDR) and universal endpoint management (UEM) platforms.
The ideal candidate is technically fluent in the modern IT stack, has strong customer service skills, can break down complex technical concepts into understandable language, is highly responsive, and is able to maintain a calm demeanor in stressful situations.
This position reports to the Director of Client Support for day-to-day coordination and escalation. Our team works across various communication platforms, including Slack, a ticketing system, and video calls, to coordinate and stay in touch throughout the day.
Client Support Technician Responsibilities
<ul><li>Solving end user issues quickly and efficiently, with a strong emphasis on providing a great service experience throughout the issue resolution process, leaving detailed notes for other staff to reference.</li><li>
Communicating with users directly via Google Meet, Zoom, or Phone Call</li><li>
Installing, configuring, and mentoring end users on client-approved software</li><li>
Maintaining and coordinating IT training support for new client staff, as requested or scheduled</li><li>
Assisting in improving existing IT automation tools and workflows</li><li>
Removing adware, spyware, and viruses as detected on client hardware</li><li>
Coordinating with client HR / Ops staff to set up accounts and workstations for new personnel</li><li>
Responding to tickets and maintaining ticket system notes to identify chronic problem areas and measure program effectiveness</li><li>
Providing coverage during peak support times, team PTO, or increased client demand</li><li>
Willingness to work outside of normal business hours on an as-needed basis</li><li>
Assist with inventory management of client-owned technology, including organizing equipment, tracking inventory levels, and supporting related tasks as needed</li><li>
Troubleshoot on-site video conferencing and network equipment (e.g., Zoom Rooms, conference cameras, microphones, switches, and wireless connectivity)</li><li>
Other duties as needed</li></ul>
Qualifications
Experience/Traits necessary to succeed in this role at Personified:
<ul><li>At least 2 years of Mac &amp; Windows help desk experience, or 3+ years of experience in customer facing, sys-admin, or similar roles</li><li>
We are seeking an individual with IT knowledge who is trustworthy, responsive, and eager to learn.</li><li>
The candidate must be comfortable interacting with end users as their primary responsibility and have a track record of proven customer service success.</li><li>
Experience in a customer-facing role, and a track record of providing great customer/client experiences.</li><li>
Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus.
</li><li>It's important that the individual who fills this role is a self-starter, knows how to do the research, and can pick up new systems and technical concepts quickly.</li><li>
Ability to establish and maintain key relationships with the internal team, and diverse stakeholders and partners.</li><li>
Willingness to work outside of normal business hours as required.</li><li>
Ability to work flexibly with hours varying based on business needs</li></ul>
Commitment to DEI
Personified's mission is to help advance the progressive movement. Diversity, equity, and inclusion are at the core of that mission. We value varied perspectives in working to build a more inclusive world and workplace. We believe in the power of diversity, and as we grow as a company, we are committed to creating an environment that promotes an inclusive culture and invites people of all backgrounds to join us.
Our commitment to these values is unwavering, and we strive to create and maintain a working environment that is inclusive, equitable, and welcoming.</div>

Client Support Technician - Part Time NY

Explore 866+ Heavy equipment service lube technician in New York this April. Find roles across top companies and apply now to boost your career.