help desk agent

Sebastian Tech Solutions

Job description**Secret Clearance Required****CompTIA certification required**This is a unique opportunity for applicants with a High School Diploma to gain IT Skills and a DoD Security Clearance along with real world experience to begin your career! We have immediate openings for the right applicants. We use employees from this Help Desk to promote to more advanced positions within our company.Your motivation and willingness to learn could be mission critical for our STS team supporting the Federal Government in their mission to protect and defend our nation, transform the way government agencies manage information, and improve responsiveness to their customers. This Help Desk position is the first line of communication to resolve any technical problems our service members may have.As a member of our diverse team, you&rsquo;ll gain valuable career-enhancing experience as we support the design, development, testing, implementation, training, and maintenance of our federal government&rsquo;s critical systems.Position Summary / Responsibilities:We are currently seeking a motivated, career and customer-oriented Tier I Help Desk Agents to join our Remote team to begin an exciting and challenging career with Sebastian Tech Solutions (STS).Job Description:Provides first line technical support for local and remote users, resolving technical problems and answering queries through various channels such as telephone, chat, email, and tickets submitted online. Follows all company and department documented policies and procedures. Identifies, diagnoses, isolates, and resolves problems with hardware, software, network, and system/applications utilizing technical skills, historical database records, and knowledgebase documentation. Supporting commercial (COTS) software, customer specific applications, internet browsers, desktops, laptops, mobile devices and more. May route tickets to product line specialists, application, or system support specialists, requiring clearly documented descriptions of customers request and all troubleshooting performed. Maintains and updates records in Incident Management and Service Request system.This may be a shift work position in a 24x7x365 environment requiring flexibility in work hours.Required Education/Skills:<ul><li>Minimum 1 year of technical support experience in a call center environment</li><li>Proven hardware/software troubleshooting experience</li><li>Proven experience providing effective and professional communication, addressing moderately complex technical issues via telephone, email, and chat</li><li>Demonstrated commitment and ability to provide excellent customer service</li><li>Ability to work well with all teammates in a fast-paced SLA driven environment</li><li>Interpersonal skills and excellent written and oral communications, including the ability to collaborate effectively</li><li>Understanding of IT concepts/practices and experience with common service desk software.</li><li>Proven ability to think and troubleshoot logically and act decisively in critical situations</li><li>Experience supporting Microsoft Office and Windows OS in an enterprise environment</li><li>Experience with account administration and password resets in a Microsoft Active Directory environment</li><li>High school diploma or GED</li><li>Must be a US Citizen and have ability to obtain a US Secret (or higher) clearance</li><li>Technical certifications such as A+, N+, MCP, MCSE, CCNA</li></ul>Availability:<ul><li>Willingness to work any shift in a 24x7x365 environment, including weekends and holidays</li><li>Ability to arrive and start work promptly at beginning of scheduled shift</li><li>Position is currently fully remote with the potential to transition on-site in the future</li></ul>Desired Education/Skills:<ul><li>1+ years of experience in computer hardware/software support</li><li>Familiarity with government IT environment and administrative processes</li></ul>Job Type: Full-timePay: $21 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Job Types: Full-time, PermanentPay: Up to $21.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have a CompTia Certification? If so, which certification?</li></ul>Security clearance:<ul><li>Secret (Preferred)</li></ul>Work Location: Remote

Service Desk Technician (Secret Clearance required)

Agrius IT

Job Description<ul><li>Respond to support requests through phone, email, or the ticketing system and ensure resolution within the defined SLA.</li><li>Coordinate with logistics and technical teams for spare parts management and required follow-ups.</li><li>Maintain clear and consistent communication to ensure high levels of customer satisfaction.</li><li>1&ndash;2 years of experience in IT Help Desk or Technical Support (CSR experience is an advantage).</li><li>Basic understanding of hardware components.</li><li>Strong ability to prioritize tasks and manage time effectively.</li><li>Experience in global IT support or logistics will be considered a plus.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Help Desk Officer

Madni Paper Mart

We are hiring a Call Center Agent (preferably female) to join our software house support team. The ideal candidate will manage customer interactions across calls, chats, emails, and social media, ensuring fast, friendly, and accurate technical assistance for users of the company&rsquo;s software products.You&rsquo;ll be the frontline voice of the company, helping customers resolve issues, understand features, and stay satisfied, all while maintaining strong communication and quality standards.Key Responsibilities<ul><li>Handle inbound and outbound calls, live chats, emails, and social media messages from customers.</li><li>Provide first-line technical support for software issues (installation, account setup, usage guidance, etc.).</li><li>Log and manage all customer interactions in the CRM or ticketing system</li><li>Escalate advanced technical issues to Tier-2 support or the development team.</li><li>Follow up with customers to ensure problem resolution and positive feedback.</li><li>Document recurring issues and share improvement insights with QA and Product teams.</li><li>Maintain a strong understanding of company products and new feature releases.</li></ul>Job Type: Part-timePay: Rs30,000.00 - Rs65,000.00 per monthWork Location: In person

Need staff

Octet Solutions(SMC-PVT) Limited

We are hiring a Call Center Agent (preferably female) to join our software house support team. The ideal candidate will manage customer interactions across calls, chats, emails, and social media, ensuring fast, friendly, and accurate technical assistance for users of the company&rsquo;s software products.You&rsquo;ll be the frontline voice of the company, helping customers resolve issues, understand features, and stay satisfied, all while maintaining strong communication and quality standards.Key Responsibilities<ul><li>Handle inbound and outbound calls, live chats, emails, and social media messages from customers.</li><li>Provide first-line technical support for software issues (installation, account setup, usage guidance, etc.).</li><li>Log and manage all customer interactions in the CRM or ticketing system</li><li>Escalate advanced technical issues to Tier-2 support or the development team.</li><li>Follow up with customers to ensure problem resolution and positive feedback.</li><li>Document recurring issues and share improvement insights with QA and Product teams.</li><li>Maintain a strong understanding of company products and new feature releases.</li></ul>Requirements<ul><li>Excellent English communication skills (verbal).</li><li>Tech-savvy with the ability to explain software solutions in simple terms.</li><li>Strong problem-solving skills, patience, and attention to detail.</li><li>Experience handling social media customer queries (Facebook, LinkedIn, Instagram).</li></ul>Benefits<ul><li>Competitive salary based on experience.</li><li>Career growth opportunities.</li><li>Free training on company products and tools.</li><li>Supportive work culture in a growing international tech environment.</li></ul>Location: 30 R, DHA Phase 8, Ex Air Avenue, Lahore ( near Neon Square)Timings: Mon- Sun (9:00 pm - 06:00 am) ( On site- Night Shift): one day flexible offJob Type: Full-timePay: Rs50,000.00 per monthApplication Question(s):<ul><li>Can you travel to office Mon-Sat (9 pm-6 am) ?</li><li>Do you have good spoken English?</li></ul>Work Location: In person

Call Center Agent- Night Shift (Females preferred)

Scorpios Mykonos

<div>Scorpios 


Scorpios is a growing hospitality brand that brings people together around music, food, and mindfulness &mdash; always within a stunning natural landscape. Taking inspiration from the culture and history of its location, each project is intended as a platform for local creatives to exhibit their talents as well as a hub for the global Scorpios community to gather. Since its opening as a beachside music venue on Mykonos in 2015, Scorpios has grown into a global lifestyle hospitality brand with expanded offerings. Scorpios is now looking to build a highly dedicated team to drive the brand to its highest potential. 
Job Description 
Scorpios is looking for a a mature, professional and experienced Spa Receptionist to be a part of our team at our hotel in Bodrum Mugla. 
Opportunities For All 


Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 
Responsibilities 
<ul>
<li>
Overseeing reception, answering phone calls and taking appointments</li>
<li>Communicating with guests</li>
<li>Supporting wellness program facilitators</li>
<li>Aiding in the proper function of Spa reception</li></ul> 


Requirements 
<ul>
<li>
Minimum of 3 years working experience in Luxury Spa Hotels as Front Desk Receptionist
</li><li>Must have extensive knowledge in Spa Guest relations
</li><li>Must have the aptitude to multi-task at reception
</li><li>Must be flexible to assist Guests within the Spa
</li><li>Must be supportive of Spa Director and able to assist to achieve maximum result and guest satisfaction
</li><li>Must have good knowledge of spa treatment procedures and of various Spa cosmetic products
</li><li>Knowledge in body care and skin care procedures</li>
<li>Ability to recommend &amp; spa sell products and treatment programs to guests.
</li><li>Must be familiar with Spa soft ware, Micros, or Fidelio or similar CRM programs.
</li><li>Must be computer literate
</li><li>A multitasker and able to assist in all areas of the Spa when required
</li><li>Candidate must be meticulous in the work performance and client satisfaction oriented
</li><li>Candidate must exhibit a professional demeanor and polite with all guests</li>
<li>Candidate must be a able to work in a team environment &amp; offer support to colleagues
</li><li>Must function well under pressure maintaining professionalism, courtesy and poise at all time
</li><li>A team player and motivates fellow team members to reach monthly budgets.</li>
<li>English Fluency</li></ul> 


Candidate Profile 

<ul>
<li>Internal drive and willingness to work in a challenging, and fast-paced work environment</li>
<li>Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team</li>
<li>High-achiever mindset with a sense of work perfectionism</li></ul> 


Benefits 


Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values diversity and is committed towards its employees.</div>

Spa Desk Agent

Lana Al Arab Contracting

We are Hiring!!Helpdesk OperatorMust have 5+ years of experience3 years of experience in Facility Management is required-Location: Doha, Qatar-Duration: 3-5 months, extendable-Education: Diploma or BSc degree in Logistics, Supply Chain Management, Business Administration, or a related fieldCandidates must be locally available in Qatar for immediate joining.Job Type: Temporary Contract length: 12 monthsApplication Question(s):<ul><li>Are you available to join immediately ?</li></ul>Education:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>Facility Management: 3 years (Required)</li><li>Helpdesk Operator: 5 years (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Helpdesk Operator

Serv Corp

Company Overview(You must have your California DRE Real Estate License to work at Serv Corp)Serv Corp is a dynamic Real Estate and Mortgage Brokerage firm with access to over 50+ lenders. We pride ourselves on offering a diverse range of mortgage options, including traditional loans and unique financing solutions that empower our clients to achieve their real estate dreams.SummaryWe are seeking a motivated Real Estate Agent to join our team at Serv Corp. In this role, you will leverage our extensive mortgage offerings to assist clients in buying and selling properties. Your expertise will help clients navigate the real estate market and secure the best financing options available.Serv CorporationA Real Estate Company and a Mortgage Broker Company!***If you want to be a real estate agent with Serv Corp your California DRE License is required!If you would like to learn more about Serv Corp, please visit our real estate website at www.servrealestate.comReal Estate Positions and Loan Officer Positions! (Yes, you can do both if you have a DRE License and an NMLS License!)Hiring Real Estate Agents everywhere in CA (Remote work from Home!) Colton, Brea, Anaheim, Irvine, Corona Del Mar, Huntington Beach, Laguna Hills, Cota, West Carson, Chatsworth, Bellflower, Los Angeles, Santa Monica, Hermosa Beach, Redondo Beach, Santa Ana, Santa Barbara, Santa Clarita, Oxnard, Bakersfield, San Francisco, San Jose, Fresno, yes this is work from home so you can live anywhere in CA!***STOP giving 25% to 50% of your commission away on ever deal.<ul><li>Compare Serv Corp comp plan to other real estate companies below.</li></ul>Serv Corp Real Estate Comp Plan Our Agents get 90% of the Broker Check!Example: $1,000,000 transaction.Example: 3% agent commission.Example: Broker check $30,000Example: Serv Corp broker fee minus 10% = -$3,000E&amp;O insurance = $0 we cover it!Transaction/Desk Fee = $0 we cover it!Example: Agent commission $27,000!!! :) :) _________________________________________________________________________:( :( :( Other well known real estate companies. Other Real Estate Comp Plan. Their Agents get 50% to 75% of the Broker Check after a corporate fee. Example: $1,000,000 real estate transaction. Example: 3% agent commission. Example: Broker check $30,000 Example: Other Companies Corporate fee minus 8% = minus $2,400 :( Example: Based on a 75% agent/25% broker split. Other companies broker fee minus 25% = minus $7,500 :(Example: E&amp;O insurance other companies :( = minus $100. Example: Monthly Desk Fee/Technology Fee other companies :( = minus $100.Example: Other company Total Fees MINUS -$10,100 :( :( Example: Other company Agent commission :( $19,900 :( :( Just on this one deal and that's if the agent is giving 25% of their commission to the other company.....Example: Serv Corp commission to agent on the same deal $27,000!!!! :) Example: Other Real Estate company commission to agent $19,900 :( Example: Difference to agent with Serv Corp +$7,100 dollars!!! :) Serv Corp Agents make more with no hidden costs! _______________________________________________________________________________________****WHAT MAKES SERV CORP DIFFERENT THAN OTHER REAL ESTATE COMPANIES*********Set your own hours, work as much or as little as you want!***NO JUNK FEES/DESK FEES for our Real Estate Agents and Loan Officers.***Support, Support, Support Serv Corp takes time to help our real estate agents to make sure your questions are being answered!*** How is Serv Corp different from other real estate opportunities? Aside from amazing commissions and great support, Serv Corp mortgage division helps get more of your buyers qualified to buy houses. Which means you can close more deals and make more money!************* PLEASE READ THESE BELOW PARAGRAPHS CAREFULY ***************************** THIS COULD GIVE YOU THE ABILITY TO MAKE AN EXTRA $100,000 IN INCOME AS A REAL ESTATE AGENT ON AN ANNUAL BASIS **************************Serv Corp is a mortgage broker with over 25+ lending partners. Serv Corp can help many buyers who have been turned down by banks and direct lenders. A lot of banks &amp; direct lenders will stop loaning money to borrowers when the clients credit score falls below 640, which can cut out a lot of your potential home buyers. Serv Corp has relationships with lenders that can get borrowers approved with credit scores in the low 500's! (This means our mortgage division can get more clients/buyers qualified so you have the ability to close more real estate deals!!!)***Serv Corp also does all the exotic loans that most banks and direct lenders wont do. (This again means our mortgage division can get more clients/buyers qualified so you have the ability to close more real estate transactions!!!) Serv Corp does Non-Qualified mortgage loans: Hard Money Loans, Bank Statement Loans, I-10 Loans, P&amp;L Statement Loans, Fix and Flip Loans, Commercial Loans, Foreign National Loans, Business Owner Loans and more!*** Just remember that 30% or more of your potential buyers could fall into these categories. Just think if you closed one more real estate transaction a month or even 6 more real estate transactions a year and those deals brought in on average $15k to $30k PER DEAL in commissions to you!!!_________________________________________________________________________________________________Please note that Serv Corporation has one of the most aggressive Real Estate compensation plans in the California. Due to our compensation plan being so aggressive we are looking to hire self-producing real estate agents and loan officers.To be a Real Estate Agent at Serv Corp you must have an active California DRE License.Please send your resume today and our Staffing manager, he will contact you within 1 to 2 business days.Please call Serv Corporation&rsquo;s staffing department today with any questions (949) 619-4646 and ask for Jeff. We will be happy to answer any questions you may have and discuss our Real Estate Agent position and compensation plan.If you've not received contact in that time period please call our staffing manager at (949) 619-4646.We look forward to hearing from you and discussing this amazing opportunity with Serv Corp!If you would like to learn more about Serv Corp, please visit our real estate website at www.servrealestate.comIf you have your California DRE License and NMLS License you can do both Real Estate and Loans. If you're interested in doing loans please let us know and we will discuss our aggressive commission/loan compensation program!Serv Corp is a Mortgage Broker and has over 50+ Lenders to choose from!Responsibilities<ul><li>Assist clients in buying, selling properties while providing expert guidance throughout the process.</li><li>Negotiate contracts and agreements on behalf of clients to ensure favorable terms.</li><li>Develop and implement marketing strategies to promote listed properties effectively.</li><li>Conduct market research to understand trends and provide clients with accurate information.</li><li>Maintain strong relationships with clients through effective communication and follow-up.</li><li>Ensure compliance with Fair Housing regulations and industry standards.</li><li>Collaborate with mortgage brokers at Serv Corp to facilitate financing for clients.</li></ul>Requirements<ul><li>Proven experience as a Real Estate Agent or similar role in the real estate industry.</li><li>Strong negotiation skills with a track record of successful transactions.</li><li>Excellent communication skills, both verbal and written.</li><li>Ability to manage multiple tasks efficiently in a fast-paced environment.</li><li>Knowledge of Fair Housing regulations and real estate laws is essential.</li><li>Sales experience is preferred, with an emphasis on customer service.</li></ul>If you are ready to take your real estate career to new heights with Serv Corp, we invite you to apply today! Join us in helping clients achieve their property goals while enjoying the benefits of our extensive mortgage offerings.Serv Corporation is an equal opportunity employer Race, Religion, Color, National Origin, Gender, Sexual Orientation, Age, Protected Veterans, Disabled.Principals Only, Recruiters please do NOT contact this job poster.Do NOT contact us with unsolicited services or offers.Job Type: ContractPay: $106,498.00 - $423,650.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Professional development assistance</li></ul>Work Location: On the road

Real Estate Agent

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