help desk assistant

HR MADURAI RESIDENCY

Desk attender - Male<ul><li>Qualification must be a degree holder,</li><li>should communicate well in Tamil and English</li><li>Freshers can apply</li></ul>For interview callHR - +91 9080724034 / 7094475104Mail Id - hr@madurairesidency.comJob Types: Full-time, Permanent, FresherPay: &#8377;10,000.00 - &#8377;14,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Food provided</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Desk Attender (Maintenance)

NTT DATA

Req ID: 313030
 
 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. 
 
We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karn&#257;taka (IN-KA), India (IN). 
 
General Duties and Responsibilities: 
 
In these roles, you will be responsible for: 
 
Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. 
Record, Update, and Escalate Support issues to the next level promptly. 
Support all IT onboarding activities for end-users 
Work with our internal IT Teams on system testing, integration, and maintenance. 
Engage in discovering new IT business tools to support our business users and our internal IT Team. 
Seek, Suggest, Evaluate, and implement process and technology improvements. 
Willing to learn grow in other IT Business areas 
Requirements for this role include: 
 
Excellent English written and verbal communication skills. 
Exceptional customer service skills. 
Great Team player 
24/7 rotational shifts and week offs and Work from Office mandatory 
Excellent communication skills, comfortable working with various stakeholders 
Strong troubleshooting skills, bug-finding, and resolution 
Ability to work independently within a diverse global team 
IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) 
 
About NTT DATA 
 
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com 
 
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Helpdesk Associate - ITIL

Milestone Aluminium Company Pvt Ltd

Roles and Responsibilities of an Office AssistantThe Admin Assistant plays a vital role in ensuring the smooth day-to-day functioning of the office by providing administrative, clerical, and front-desk support to the team.Administrative Support<ul><li>Maintain and update filing systems (physical and digital)</li><li>Handle incoming and outgoing mail, emails, and packages</li><li>Draft letters, memos, and other correspondence</li><li>Assist in the preparation of reports and presentations</li><li>Schedule appointments, meetings, and conference room bookings</li></ul>Front Desk Duties<ul><li>Greet and assist visitors or clients courteously</li><li>Answer phone calls and direct them to appropriate staff</li><li>Handle general inquiries and provide basic information</li></ul>Documentation &amp; Data Entry<ul><li>Maintain accurate records and databases</li><li>Enter data into spreadsheets or management systems</li><li>Organize and retrieve data as needed</li></ul>Office Supplies &amp; Inventory<ul><li>Monitor and order office supplies when stock is low</li><li>Maintain an inventory of office equipment and stationery</li><li>Coordinate with vendors for office maintenance or supplies</li></ul>Clerical Support<ul><li>Photocopying, scanning, and printing documents</li><li>Assist in binding, filing, and distributing documents</li><li>Help staff with minor IT issues like printer errors or basic troubleshooting</li></ul>Office Maintenance Coordination<ul><li>Ensure cleanliness and orderliness of the office</li><li>Coordinate with housekeeping, security, or maintenance staff</li><li>Report any facility issues to the appropriate department</li></ul>Support for Events &amp; Meetings<ul><li>Assist in organizing staff meetings, workshops, or office events</li><li>Set up meeting rooms with required materials and refreshments</li><li>Take and distribute meeting minutes when required</li></ul>Confidentiality &amp; Compliance<ul><li>Handle sensitive information with discretion</li><li>Adhere to company policies and data protection guidelines</li></ul>Job Types: Full-time, PermanentPay: &#8377;12,000.00 - &#8377;18,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Experience:<ul><li>Office Assistant: 4 years (Required)</li></ul>License/Certification:<ul><li>2 Wheeler Licence (Required)</li></ul>Work Location: In person

Admin Assistant

Aamal Services

Key ResponsibilitiesThe day-to-day duties typically include:<ul><li>First-Line Support: Acting as the first point of contact for users via phone, email, chat, or in person.</li><li>Issue Triage: Logging, categorizing, and prioritizing all incoming support requests in a ticketing system (e.g., Jira, ServiceNow, Zendesk).</li><li>Escalation: Routing unresolved issues to the appropriate second- or third-level support teams (e.g., network engineers, system administrators) with detailed notes.</li><li>Communication: Keeping users informed about the progress of their tickets and following up after resolution to ensure satisfaction.</li><li>Documentation: Creating and updating knowledge base articles, FAQs, and user guides for common problems.</li><li>Basic Administration: Performing routine system maintenance tasks, such as user account creation/deactivation and software license management.</li></ul>Essential Skills and QualificationsTechnical Skills (Hard Skills)<ul><li>Operating Systems: Strong knowledge of Windows (and often macOS).</li><li>Software Proficiency: Familiarity with Microsoft 365 Suite (Word, Excel, Outlook) and other common business applications.</li><li>Hardware Knowledge: Understanding of basic computer components (laptops, desktops, printers, peripherals).</li><li>Ticketing Systems: Experience with or ability to quickly learn helpdesk software.</li><li>Remote Support Tools: Proficiency with tools like TeamViewer, Remote Desktop Connection, or LogMeIn.</li></ul>Interpersonal Skills (Soft Skills)<ul><li>Patience and Empathy: The ability to stay calm and understanding with frustrated or non-technical users is paramount.</li><li>Communication Skills: Excellent verbal and written communication to explain technical concepts in simple, clear terms.</li><li>Problem-Solving: A logical and methodical approach to diagnosing and solving problems.</li><li>Active Listening: Truly hearing what the user is describing to understand the root cause of the issue.</li><li>Time Management: The ability to handle multiple tickets and prioritize effectively in a fast-paced environment.</li><li>Customer Service: A genuine desire to help people and provide a positive experience.</li></ul>Job Types: Full-time, PermanentPay: Up to QAR3,500.00 per month

Helpdesk Operator

ALDB GmbH

Deine Familie, Deine Freunde und Du verlassen sich rund um die Uhr auf Rettungskräfte und Einrichtungen der Regierung. Eure Helferinnen und Helfer sorgen 24/7 für Eure Sicherheit und wir sorgen mit Leidenschaft und Einsatz rund um die Uhr dafür, dass sie es können! Wir betreiben seit über 10 Jahren Kommunikations-Netzwerke für den Digitalfunk der Behörden und Organisationen mit . klicken sie bewerben, für die volle Stellenbeschreibung<img src="https://www.jobg8.com/Tracking.aspx?ZwOAAfpKsTCBFcuKlpu3saEyZm86rzVuk" width="0" height="0" />

Teamleiter "user Help Desk" Für Die Netze Des Bundes (m/w/d)

Lasenda Estate Pvt Ltd

We are looking for a Front Desk cum HR Assistant to join our team. This position can be full-time or internship, and candidates from any graduate stream are welcome to apply. The ideal candidate should have excellent interpersonal and communication skills, a professional and friendly demeanor, and the ability to manage both front desk operations and assist with HR tasks. Responsibilities include greeting visitors, handling front desk duties, supporting HR functions such as recruitment and onboarding, maintaining records, and assisting with day-to-day office operations. If you are enthusiastic, organized, and eager to learn, we would love to hear from you.Job Types: Full-time, FresherPay: &#8377;10,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Front Desk Executive cum HR Assistant

MAPYR FZCO

We are seeking a proactive and highly organized Receptionist/Administration Assistant who will also serve as a Personal Assistant to the Managing Directors. This role requires a professional individual who can manage front-desk operations, provide administrative support, coordinate with office support staff, and handle day-to-day tasks for the MDs.The ideal candidate should demonstrate excellent communication, multitasking, and problem-solving skills.

RECEPTIONIST/ADMINISTRATION ASSISTANT & PERSONAL ASSISTANT TO THE MD

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