help desk consultant

Salt Search

Oracle Fusion Cloud HCM - Core HR & Help Desk Consultant Rate: £600-£650 per day (Inside IR35)Contract: 6 months (likely extension)Location: Hybrid - 2 days per week onsite in LeedsStart: ASAP Overview We're looking for an experienced Oracle Fusion Cloud HCM Consultant with specialist knowledge of Core HR and HR Help Desk modules to support a major Oracle HCM transformation. You'll act as a functional expert, configuring and optimising HR processes across service request management, knowledge management, and employee service delivery. The ideal candidate will have hands-on experience in both Core HR and HR Help Desk, with a strong understanding of how to design and improve HR service workflows. Key Responsibilities <ul> <li> Configure and deliver Core HR and HR Help Desk modules within Oracle Fusion Cloud HCM. </li><li> Design and implement Service Request Management workflows, including creation, assignment, escalation, and resolution. </li><li> Manage and optimise Knowledge Authoring and Knowledge Home to ensure accurate and accessible HR content. </li><li> Support HR and IT teams with requirements gathering, testing (UAT), and deployment. </li><li> Provide expertise on HR case management and service delivery improvements. </li><li> Collaborate with key stakeholders to ensure effective HR process alignment. </li><li> Produce configuration documents, process flows, and test scripts. </li><li> Support go-live, post-implementation, and continuous improvement phases. </li></ul> Essential Skills & Experience <ul> <li> Proven experience implementing or supporting Oracle Fusion Cloud HCM (Core HR and HR Help Desk). </li><li> Strong understanding of Service Request Management workflows and lifecycle processes. </li><li> Practical experience with Knowledge Authoring and Knowledge Home in Oracle HCM. </li><li> Ability to translate HR business requirements into efficient system configurations. </li><li> Excellent stakeholder engagement and communication skills. </li><li> Experience within large or complex organisations (public sector or enterprise). </li><li> Oracle HCM certification desirable but not essential. </li></ul> Rates depend on experience and client requirements

Oracle Fusion Cloud HCM Consultant

Crossroad Consultants

We are looking for an experienced full time Front Desk / Tele services Officer to manage our front desk on a daily basis and to perform a variety of administrativetasks.Core ResponsibilitiesReceiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately Answering screening and forwarding incoming phone call Receiving and sorting daily mail Resolve issues / queries and day to day support to clients Minimum Education: Graduation Skills: Excellent Communication, Problem solving, Flexibility and Rapport building.Once the training is completed candidate can become Education or Immigration Consultant.Job Types: Full-time, FresherPay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Front Desk Officer

Front Desk Officer - Female ( Clifton )

Chalk Training Ground

IMMEDIATE JOINER!Job Summary:We are seeking a friendly, proactive, and results-driven Membership Consultant cum Receptionist to join our team here at CHALK TRAINING GROUND. This dual-role position combines front-desk duties with membership sales responsibilities. The ideal candidate will serve as the first point of contact for all visitors and potential members, ensuring a welcoming experience while actively promoting our services and converting leads into members.Key Responsibilities: Reception Duties:<ul><li>Greet members, guests, and visitors warmly and professionally.</li><li>Answer and direct phone calls and respond to emails or inquiries.</li><li>Schedule appointments, tours, and classes as needed.</li><li>Handle check-ins and check-outs using the front desk system.</li><li>Maintain cleanliness and orderliness of the reception area.</li><li>Manage member accounts, including updates and payment processing.</li><li>Monitor inventory and supplies (e.g., brochures, towels, forms) and report shortages.</li></ul>Membership Sales &amp; Consultation:<ul><li>Promote membership packages and services to prospective members.</li><li>Conduct facility tours and explain available amenities and benefits.</li><li>Follow up on leads and inquiries via phone, email, or SMS.</li><li>Assist in organizing promotional events and campaigns to attract new members.</li><li>Achieve monthly sales targets and KPIs.</li><li>Maintain accurate records of all prospects, conversions, and consultations.</li><li>Provide exceptional post-signup support and onboarding to new members.</li></ul>Qualifications and Skills:<ul><li>Proven experience in customer service, sales, or front desk operations.</li><li>Excellent interpersonal and communication skills.</li><li>Professional appearance and a positive, enthusiastic attitude.</li><li>Strong organizational and time-management skills.</li><li>Ability to multitask in a fast-paced environment.</li><li>Familiarity with CRM or front desk software is an advantage.</li><li>Basic proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Previous experience in a fitness, hospitality, or service-oriented environment is a plus.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthExperience:<ul><li>Membership Consultant: 2 years (Required)</li><li>Receptionist: 1 year (Required)</li><li>UAE: 1 year (Required)</li></ul>Language:<ul><li>Fluent in English (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per month

MEMBERSHIP SALES CUM RECEPTIONIST

Logenix Logistics India Pvt. Ltd.

Profile- Sales / Ops Executive/ Consultant Travels Desk.Roles and Responsibilities:-* Manage end-to-end travel operations including flight, hotel, and transportation bookings.* Provide consultancy and support to clients on travel-related queries and best options.* Collaborate with suppliers, airlines, and travel agencies to negotiate the best rates.* Process travel bookings efficiently, ensuring all documentation is accurate and timely.* Assist in managing and updating the travel desk system and ensuring all bookings are logged and tracked.* Work closely with the sales team to offer tailored travel packages to clients.* Monitor travel trends and market conditions to provide relevant recommendations to clients.* Handle travel emergencies and changes, ensuring minimal disruption.* Maintain up-to-date knowledge of travel policies, trends, and regulations.Job Types: Full-time, Permanent, FresherPay: ₹30,000.00 - ₹40,000.00 per monthWork Location: In person

Travel Consultant

Vodafone

<div>
 
 Job Description
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 
 <ul>
 <li>
 With expertise in OTDR/LSPM testing equipment, analyse the testing reports to check whether the results are within the budget and fixed fibre services (FTTX) and 5G.
 </li>
 <li>
 Coordinate with technology teams in operational acceptance of newly declared ready for connect buildings/towers/villas. and to create technical inventory report which is required to connect new customers. Engage with Commercial and Business team to ensure already to connect buildings are published correctly on website.
 </li>
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 Work and coordinate with Technology Operational teams to monitor the number of splitter ports per buildings and request for expansion based on utilization.
 </li>
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 Ensure to understand the technical field challenges to connect the customer in given SLA (e.g., blockage, optical power parameters and routing of fibre cables, labelling).
 </li>
 <li>
 Fulfilling manual activities that is:
 </li>
 <ul>
 <li>
 Uploading and tracking fixed line inventory- routers (ONT, CPE, STB) and fibre patch cords,
 </li>
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 Calling customers for appointment booking., and Monitor SLAs across multiple field vendors and areas,
 </li>
 <li>
 Tracking order failures and follow- up with technology teams to ensure end to end fulfilment happens in 48H.
 </li>
 <li>
 Manual disconnection of QNBN links based on disconnection request from customer.
 </li>
 </ul>
 <li>
 Engage with relevant parties (QNBN, Vodafone roll out team) to get Kahramaa IDs for all eligible apartments, villa and involve in field team audit to validate compliance to scope of work and Vodafone way of working.
 </li>
 <li>
 Own and maintain field service experience by providing regular training to field team on Vodafone way of working plus ensuring field agents have Vodafone approved uniforms, and IDs.
 </li>
 <li>
 Tracking and reporting of fixed line inventory issued to field partner and reconciliation. Access Media first operator portal to check IP TV fulfilment status as part of fulfilment troubleshooting and engage with field partners to ensure assigned orders are activated within the SLA.
 </li>
 <li>
 Provide back-office support to the field team to resolve technical issue identified during activation and engage with technology for uploading inventory and patching for new declared RFS building.
 </li>
 <li>
 Reviewing post installation feedback received from customer and taking necessary action and provide feedback to the relevant field partners. Monitor field team&rsquo;s appointment and ensuring teams reach as per the customer given appointment time
 </li>
 <li>
 Leverage MS Office tools ( Power BI, Power Automate, PowerPoint) to provide insights and highlight trends that can support operational enhancement.
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 <li>
 90% overall sales lead to be converted to successful installation, ensuring all delivered manged services are bill. Ensure daily reports to be generated for day-to-day activities.
 </li>
 <li>
 Perform any additional project, task or activities assigned/delegated by the Line Manager.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 B achelor&rsquo;s / Engineering degree in telecommunications or equivalent
 </li>
 <li>
 Advance Knowledge in Fixed Fiber Services i.e., FTTX- desirable
 </li>
 <li>
 Certification in MS office tools like Power BI, Power Automate will be add on.
 </li>
 </ul>
</div>

Fixed Installation Desk Advisor

ACE Hospital

JD&middot; Management of OPD &amp; Enquiry Department.&middot; Overall responsibility of the OPD &amp; Enquiry Department.&middot; Generate new patients in software&middot; Appointment scheduler in the system&middot; Refund process,&middot; Card payment, Cash Payment, Manual receipt.&middot; Etiquettes to be followed on the desk.&middot; Referral Doctors &amp; Patient Appointment Book&middot; Consultant - OPD timetable, charges, Follow-up charges.&middot; patient Movement Register&middot; Manual Receipt Book payment&middot; Outstanding follow-up BookJob Type: Full-timePay: ₹15,000.00 - ₹20,000.00 per month

OPD / Inquiry

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