help desk consultant

Sutherland

<div>Job Description 
Sutherland is seeking a talented onsite IT Help Desk Specialist to join our growing team in Cairo! If you have the skills and experience needed to succeed in this role, we want to hear from you!
As an IT Help Desk Specialist, you'll be responsible for the following:
Technical Support:<ul><li>
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.</li><li>
Efficient problem resolution and maximize systems availability.</li><li>
Review the frequently faced system problems and work on the improvements.</li><li>
Strict Compliance to agreed SLA for issue resolution.</li><li>
On Call 24x7.</li><li>
Maintains integrity of systems.</li><li>
Ensure all users can access their workstation with required privileges for day-to-day operations.</li><li>
Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. This includes Relationship Management, Communications, Meetings, and floor walks. Working with them and prioritizing helpdesk tickets response and face to face follow-up with internal customers to drive Service Level Agreements.</li><li>
Participates in problem management and promptly escalates faults in line with set procedures to the correct support agency and resolves the problem in a timely manner without affecting Business. This includes collection of info and monitors on frequently occurring problems and reports these issues to the relevant groups in order to resolve them, and ensures all of these are made known to the Management team (Duty Manager, Site Lead, Site Manager).</li><li>
Daily system maintenance checks prior to the operation/business opening hours, with ongoing support during operational hours.</li><li>
Performs routine preventive maintenance on hardware and software, to include desktops, laptops, copiers, faxes, scanners, telephones, bar-code scanners, thin clients and other technologies.</li><li>
Strictly adhere to the set procedures and follow the guidelines.</li></ul>
Hardware/software preparation &amp; installations:<ul><li>
Responsible for preparing, deploying and installing all IT assets including desktops, laptops, monitors, copiers, faxes, scanners, telephones, thin clients, windows operating systems &amp; applications, switches, routers, etc.</li></ul>
Documentation:<ul><li>
Maintaining a documentation for all IT assets, network changes/activities, including creation and maintains for all system related manuals and guides.</li><li>
Documentation maintained to support compliance/IT Security and audit requirements.</li><li>
Improves client references by writing and maintaining documentation.</li><li>
Participates in Asset management. Ensure Assets are maintained and tracked accordingly by following the Standard Operating Procedures for such.</li></ul> 
Qualifications<ul><li> 
Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or equivalent.</li><li>MCSE, MCITP, CCNA knowledge with minimum 3 years of hands-on experience in windows operating systems &amp; Cisco network environments. Certification is a plus.</li><li>Technical experience &amp; awareness with Windows Operating Systems, Active Directory, Virtualization technologies, SCCM, switching, routing, Voice over IP and IP technologies, Antivirus systems, etc.</li><li>Familiar with standard concepts, practices, and procedures within information technology.</li><li>Ability to work well with others in pursuit of business aims / ability to work under pressure.</li><li>Energy, enthusiasm and commitment to the business unit.</li><li>Positive response to and recognition of the need for change.</li><li>Ability to make realistic decisions and is willing to take the responsibility for acting on their own initiative.</li><li>High standards of integrity and the ability to motivate self/others towards continuous performance improvement and personal development.</li><li>Willing to work on different shifts and be assigned to other sites/location if required.</li></ul> 
Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

IT Help Desk Specialist | Cairo | Onsite

Eleven Recruiting

<div>
 
 
 About Eleven Recruiting
 
 
 
 We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place.
 
 
 
 
 
 Our client, a global investment firm, is seeking a Help Desk Analyst to join their team in New York, NY!
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Assist in Move, Add and Changes.
 </li>
 <li>
 Build, deploy and maintain end-user devices.
 </li>
 <li>
 Track, prioritize, document and resolve end-user incident tickets.
 </li>
 <li>
 Develop and document process and procedural enhancements.
 </li>
 <li>
 Manage, maintain, and audit hardware and software inventory.
 </li>
 <li>
 Maintain a high level of responsiveness, communication, and professionalism.
 </li>
 <li>
 Evaluate and solve advanced technical issues.
 </li>
 <li>
 Provide technical guidance and training to end-users.
 </li>
 <li>
 Maintain and support a O365, VDI and mobile environment.
 </li>
 </ul>
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required.
 </li>
 <li>
 Ideal candidate should have 1 to 3 years of professional experience.
 </li>
 <li>
 Windows 11 Enterprise operating system and Microsoft Office 365 Suite of applications.
 </li>
 <li>
 Network fundamentals (connections, components, protocols).
 </li>
 <li>
 Active Directory (structure, policies, management).
 </li>
 <li>
 Experience with Local and Remote user assistance.
 </li>
 <li>
 Intune Mobile Device Management.
 </li>
 <li>
 Proficient with Laptops, and physical desktops.
 </li>
 <li>
 Experience using AI tool to assist in end user problem analysis support. Including Copilot, ChatGPT and Claude.AI.
 </li>
 <li>
 Experience supporting users in a fast-paced environment with white glove service in person and over the phone.
 </li>
 <li>
 Quick learner with strong troubleshooting skills and the ability to work independently.
 </li>
 <li>
 Participation in an on-call rotation.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 VOIP systems management.
 </li>
 <li>
 Enterprise level video conferencing systems.
 </li>
 <li>
 Patch management and software deployment.
 </li>
 <li>
 Python or PowerShell Scripting.
 </li>
 <li>
 Understanding of Internet and network security.
 </li>
 <li>
 ITIL Process flow and Incident management.
 </li>
 </ul>
 
 
 
 
 
 Salary:
 
 $60,000 - $95,000
 
</div>

Help Desk Analyst

Medasource

<div>
 
 
 About the Role:
 
 
 
 Our client is seeking
 
 Helpdesk Technicians
 
 to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide Tier 1 helpdesk support to end users
 </li>
 <li>
 Troubleshoot and resolve technical issues efficiently
 </li>
 <li>
 Assist users with varying levels of technical knowledge and backgrounds
 </li>
 <li>
 Manage multiple tasks and prioritize effectively in a fast-paced environment
 </li>
 <li>
 Deliver exceptional customer service to ensure user satisfaction
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Previous Helpdesk experience, preferably Tier 1 support
 </li>
 <li>
 Excellent customer service and communication skills
 </li>
 <li>
 Strong troubleshooting and problem-solving abilities
 </li>
 <li>
 Ability to multitask and work independently
 </li>
 <li>
 Experience in the healthcare industry is a major plus
 </li>
 </ul>
 
 
</div>

Bronze Tan

We want people that love tanning and everything about tanning! We look for positive people who want to work in a fun environment and we only hire good people. We need someone who is available to start right away and we are NOT looking for summer help, we are looking for someone long term.We are hiring for 2 part time or one full time front desk sales consultant and help us create content on our social media pages. are morning shift is 8:30am to 4:30pm and the night shift is 4pm to past 9pm. Everyone must works weekendsThis Job is 90% front desk work and 10% creating content for us. instagram/facebook/tiktok/twitter accounts. Applicants must be willing to work at our Clayton and Brentwood location.We have the the best UV beds, Red Light Therapy and sunless equipment in the area and you will have FREE access to all of it. We are family owned and operated business that values our employees. We are looking for somebody who has great customer care and is great with people. There is a lot of cleaning involved in this position too. We are expanding rapidly and have opportunity to grow as a manager or custom airbrush artist. We are customer service base organization and we are look for responsible candidates cause everyone who works for us must be able to run the salon by themselves. the average hourly rate is between $17 and $20 an hour including Commission and tips. People who are competitive and great with people excel at this position and tend to be our highest earners and can make more then $23 an hour! living close to the salon is an added bonus.Job Types: Full-time, Part-timePay: $17.00 - $20.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Do you like to tan and If so, do you prefer UV bed or spray tanning?</li><li>do you know how to do reels/video editing and have you ever done any social media for a business?</li><li>tell us about a time you went above and beyond for customer or client?</li><li>We are not looking for &quot;just summer help&quot;. will you be in St. Louis beyond summer?</li></ul>Work Location: In person

Tanning Consultant/Social Media Content Creator

Times Consultant (Pvt.) Ltd.

<div>
 
 
 Times Consultant Pvt. Ltd. | Multiple Cities Across Pakistan
 
 
 
 
 
 
 Times Consultant, Pakistan&rsquo;s No.1 Study Abroad &amp; IELTS Network, is expanding its national advisory team. With 22+ years of industry leadership, 40+ company-owned branches nationwide, and partnerships across 50+ countries, we have built one of the most established global education networks in the region.
 
 
 
 
 
 As the proud founders of TimesCourseFinder, the world&rsquo;s largest international course search portal, we integrate real-time academic data with hands-on advisory expertise, enabling students and counsellors to make structured, evidence-based university decisions.
 
 
 
 
 
 We are not hiring for routine desk roles. We are building long-term professionals within a structured, performance-driven organization.
 
 
 
 
 
 
 Role Description:
 
 
 
 
 
 <ul>
 <li>
 Conduct engaging IELTS and PTE training sessions aligned with official test formats and standards.
 </li>
 <li>
 Develop personalized lesson plans catering to students&rsquo; learning levels and objectives.
 </li>
 <li>
 Track students&rsquo; progress through practice tests and offer actionable guidance for improvement.
 </li>
 <li>
 Share effective strategies, tips, and techniques to maximize test performance.
 </li>
 <li>
 Stay updated on changes in IELTS and PTE test formats, evaluation methods, and best practices.
 </li>
 <li>
 Create a positive, interactive learning environment that motivates and inspires students.
 </li>
 <li>
 Provide mentorship and ongoing support to help students reach their language goals.
 </li>
 </ul>
 
 
 
 
 
 Why Join the Industry Leader?
 
 
 
 
 
 <ul>
 <li>
 Brand of the Year Award &ndash; Education Category
 </li>
 <li>
 British Council Top Contributor Award &ndash; IELTS
 </li>
 <li>
 Navitas Outstanding Global Business Partner Award (UK, USA &amp; Canada)
 </li>
 <li>
 Founder of the World&rsquo;s Largest International Course Search Portal
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 
 
 <ul>
 <li>
 Competitive fixed salary
 </li>
 <li>
 Monthly, quarterly &amp; annual performance bonuses
 </li>
 <li>
 Structured training in international admissions &amp; visa advisory
 </li>
 <li>
 Clear career progression pathway
 </li>
 <li>
 Access to proprietary advisory tools (TimesCourseFinder)
 </li>
 <li>
 Stability within an established national network
 </li>
 </ul>
 
 
 
 
 
 Who Should Apply
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any discipline (minimum 16 years of education).
 </li>
 <li>
 Excellent command of the English language, both spoken and written.
 </li>
 <li>
 Strong communication, presentation, and interpersonal skills.
 </li>
 <li>
 Ability to work independently and collaboratively within a team.
 </li>
 <li>
 Familiarity with IELTS &amp; PTE exam formats and scoring is preferred.
 </li>
 <li>
 Prior teaching or training experience is an advantage but not required.
 </li>
 </ul>
 
 
 
 
 
 Leadership experience (student societies, internships, entrepreneurial initiatives) will be considered an advantage.
 
 
 
 
 
 
 
 Build your career with Pakistan&rsquo;s most recognized global education network.
 
 
</div>

IELTS & PTE Teacher

Murtaza and Co

<ul><li>Patient Billing &amp; Revenue. </li><li>Billing Accuracy: Verify patient bills against services rendered (lab tests, room charges, surgery).</li><li>Insurance/Corporate Claims:</li><li>Process and follow up on insurance claims and corporate panels.</li><li>Daily Cash Balancing:</li><li>Reconcile daily cash, credit card, and online collections from the front desk.</li><li>Pharmacy &amp; Inventory Accounting. Stock Verification:</li><li>Reconcile pharmacy sales with physical stock levels to prevent leakage.</li><li>Purchase Orders:</li><li>Verify vendor invoices against Goods Received Notes (GRNs) for medicine and surgical supplies.</li><li>Consultant &amp; Vendor Payments. Doctor Payouts:</li><li>Calculate and process monthly shares/fees for consultants based on patient visits and procedures.</li><li>Vendor Management:</li><li>Manage the accounts payable cycle for medical equipment, utility bills, and facility suppliers.</li><li>Bank Reconciliations:</li><li>Perform daily/weekly reconciliation of all hospital bank accounts.</li><li>Payroll &amp; Statutory Tax. Salary Processing:</li><li>Prepare monthly payroll, including deductions for leave, advances, and &quot;our time&quot; (overtime/attendance) tracking.</li><li>Tax Compliance: Calculate and file withholding taxes (TDS) on vendor payments and consultant fees.</li><li>Statutory Filings:</li><li>GST (if applicable), Income Tax returns, and annual audits.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi Nazimabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Candidate must be finance and commerce graduate having certification will be preferable.</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Team Member Accounts

HEROES GYM

We are hiring a target-driven Female Sales Consultant cum Receptionist for our gym in Dubai. If you are confident in closing deals, converting leads, and achieving sales targets, this role is for you.Key Responsibilities:<ul><li>Convert walk-ins and inquiries into gym memberships and PT sales</li><li>Actively follow up with leads via calls and WhatsApp to close deals</li><li>Promote memberships, personal training, and supplement sales</li><li>Achieve and exceed monthly sales targets</li><li>Handle front desk operations and customer inquiries</li><li>Maintain strong relationships with members to increase retention and upselling</li><li>Guide members with basic fitness and nutrition advice</li><li>Coordinate with trainers for PT sessions and upsell opportunities</li><li>Maintain daily sales reports and client database</li></ul>Requirements:<ul><li>Proven experience in sales (gym/fitness industry preferred)</li><li>Strong closing and convincing skills</li><li>Excellent communication in English and Hindi</li><li>Confident, energetic, and target-oriented personality</li><li>Basic knowledge of fitness and nutrition</li></ul>Salary &amp; Benefits:<ul><li>AED 3,000 &ndash; 4,000 (based on experience)</li><li>Attractive incentives after achieving targets</li><li>Supplement sales commission (extra earning opportunity)</li><li>High potential to increase income based on performance</li></ul>Working Hours:<ul><li>2:00 PM to 12:00 AM</li><li>Between 2:00 PM &ndash; 4:00 PM, candidate can do personal workout while monitoring the reception</li></ul>Apply Now:WhatsApp: 052 733 6146Email: hrgymheroes@gmail.comPay: AED3,000.00 - AED4,000.00 per monthWork Location: In person

Female Sales Consultant cum Receptionist (Fitness & Nutrition Background)

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IT Help Desk Specialist | Cairo | Onsite

Help Desk Analyst

Help Desk Analyst

Tanning Consultant/Social Media Content Creator

IELTS & PTE Teacher

Team Member Accounts

Female Sales Consultant cum Receptionist (Fitness & Nutrition Background)