help desk intern

Essentia Technologies (Pvt) Limited

Reporting To: Helpdesk Manager (Pakistan)We provide control room (Help Desk) services to a UK-based security company that has been operating since 2005 and currently manages security operations across approximately 150 sites.As a Helpdesk Intern, you will support the Helpdesk team with day-to-day scheduling, communication, reporting, and operational tasks. This internship is designed to help you build strong administrative, coordination, and communication skills while gaining exposure to real-time operational management.Key Responsibilities<ul><li>Assist in preparing and updating weekly security guard rotas and help in monitoring shift coverage.</li><li>Support daily control room activities under the guidance of the Helpdesk Manager.</li><li>Maintain and regularly update internal reports such as Duty Filters, subcontractor reports, emergency cover logs, and filing systems.</li><li>Participate in making liaison calls between clients, Customer Relationship Managers, and employees in a professional and courteous manner.</li><li>Help document and escalate incidents or operational issues to the Helpdesk Manager and relevant UK managers.</li><li>Assist in generating and distributing daily operational reports.</li><li>Support in creating customer service and performance reports as needed.</li><li>Provide basic out-of-hours front desk support when instructed.</li><li>Assist the Helpdesk Manager with small projects or administrative tasks as assigned.</li><li>Maintain professional attendance, punctuality, and adherence to Health &amp; Safety procedures.</li><li>Actively work on developing your skills, knowledge, and understanding of business processes.</li><li>Perform any additional duties assigned by the Helpdesk Manager.</li><li>Ensure proper handover of tasks before taking approved leave.</li></ul>Skills &amp; Qualifications<ul><li>Basic administrative or office experience (internships/academic projects acceptable).</li><li>Strong attention to detail and accuracy.</li><li>Good verbal and written communication skills.</li><li>Strong computer literacy, particularly with Microsoft Office or similar tools.</li><li>Highly motivated, proactive, and eager to learn.</li><li>Ability to understand and follow business processes.</li><li>Strong teamwork mindset and willingness to support colleagues.</li></ul>What You Will Learn<ul><li>Real-time control room operations and incident management</li><li>Scheduling and workforce coordination</li><li>Professional communication across teams and clients</li><li>Reporting, documentation, and operational workflows</li><li>Exposure to the security operations industry in the UK</li></ul>Job Type: Internship Contract length: 6 monthsPay: Rs25,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>Do you have any prior administrative or office experience (internship, part-time, or academic project)?</li></ul>Yes / NoIf yes, please give a brief description.<ul><li>How would you rate your computer skills (MS Excel, MS Word, Google Sheets, etc.)?</li></ul>Beginner / Intermediate / Advanced<ul><li>Are you comfortable making and receiving professional phone calls with clients or team members?</li></ul>Yes / No<ul><li>How would you rate your English communication skills (both written and verbal)?</li></ul>Basic / Good / Very Good / Excellent<ul><li>Can you commit to this internship for a minimum of 3&ndash;6 months?</li></ul>Yes / NoWork Location: In person

Helpdesk Intern

Reporting To: Helpdesk Manager (Pakistan)We provide control room (Help Desk) services to a UK-based security company that has been operating since 2005 and currently manages security operations across approximately 150 sites.As a Helpdesk Intern, you will support the Helpdesk team with day-to-day scheduling, communication, reporting, and operational tasks. This internship is designed to help you build strong administrative, coordination, and communication skills while gaining exposure to real-time operational management.Key Responsibilities<ul><li>Assist in preparing and updating weekly security guard rotas and help in monitoring shift coverage.</li><li>Support daily control room activities under the guidance of the Helpdesk Manager.</li><li>Maintain and regularly update internal reports such as Duty Filters, subcontractor reports, emergency cover logs, and filing systems.</li><li>Participate in making liaison calls between clients, Customer Relationship Managers, and employees in a professional and courteous manner.</li><li>Help document and escalate incidents or operational issues to the Helpdesk Manager and relevant UK managers.</li><li>Assist in generating and distributing daily operational reports.</li><li>Support in creating customer service and performance reports as needed.</li><li>Provide basic out-of-hours front desk support when instructed.</li><li>Assist the Helpdesk Manager with small projects or administrative tasks as assigned.</li><li>Maintain professional attendance, punctuality, and adherence to Health &amp; Safety procedures.</li><li>Actively work on developing your skills, knowledge, and understanding of business processes.</li><li>Perform any additional duties assigned by the Helpdesk Manager.</li><li>Ensure proper handover of tasks before taking approved leave.</li></ul>Skills &amp; Qualifications<ul><li>Basic administrative or office experience (internships/academic projects acceptable).</li><li>Strong attention to detail and accuracy.</li><li>Good verbal and written communication skills.</li><li>Strong computer literacy, particularly with Microsoft Office or similar tools.</li><li>Highly motivated, proactive, and eager to learn.</li><li>Ability to understand and follow business processes.</li><li>Strong teamwork mindset and willingness to support colleagues.</li></ul>What You Will Learn<ul><li>Real-time control room operations and incident management</li><li>Scheduling and workforce coordination</li><li>Professional communication across teams and clients</li><li>Reporting, documentation, and operational workflows</li><li>Exposure to the security operations industry in the UK</li></ul>Job Type: Internship Contract length: 6 monthsPay: Rs25,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>Do you have any prior administrative or office experience (internship, part-time, or academic project)?</li></ul>Yes / No If yes, please give a brief description.<ul><li>How would you rate your computer skills (MS Excel, MS Word, Google Sheets, etc.)?</li></ul>Beginner / Intermediate / Advanced<ul><li>Are you comfortable making and receiving professional phone calls with clients or team members?</li></ul>Yes / No<ul><li>How would you rate your English communication skills (both written and verbal)?</li></ul>Basic / Good / Very Good / Excellent<ul><li>Can you commit to this internship for a minimum of 3&ndash;6 months?</li></ul>Yes / NoWork Location: In person

JR Automation

<div>Description
Position Overview: 
We&rsquo;re seeking a motivated IT Intern to join our team for Summer 2026. This internship offers hands-on experience in a dynamic IT environment, supporting infrastructure, systems, and software across our global organization. You&rsquo;ll work alongside experienced professionals, contribute to impactful projects, and gain exposure to cutting-edge technologies in the Industry 4.0 space.
Position Location: This position is located onsite in Holland, MI.
What You&rsquo;ll Do:<ul><li>
Assist with troubleshooting hardware and software issues</li><li>
Support end-user requests and help desk operations</li><li>
Participate in system upgrades, deployments, and documentation</li><li>
Collaborate with IT and engineering teams on cross-functional projects</li><li>
Learn and apply best practices in cybersecurity, networking, and enterprise systems</li></ul>
What You'll Bring:<ul><li>
Currently pursuing a degree in Information Technology, Computer Science, or related field</li><li>
Strong problem-solving and communication skills</li><li>
Familiarity with Windows OS, Microsoft Office Suite, and basic networking concepts</li><li>
Eagerness to learn and contribute in a fast-paced environment</li><li>
Ability to work independently and as part of a team</li></ul>
Disclaimer: JR Automation requires candidates to successfully complete a 10-panel drug screen, physical examination, and background check.
Company Overview:
At JR Automation, A Hitachi Group Company, we discover potential, reimagine limits, and advance industry. When faced with a problem, we find a solution. Together, we push what&rsquo;s possible to automate for tomorrow.
Join our team of 2,000+ at one of our 20+ facilities around the world and be a part of the most experienced team of advanced automation integrators.
Fueled by Possible.
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
If you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to jrcareers@jrautomation.com. Queries other than accommodation requests will not be responded to.</div>

Information Technology Intenship

SPIDER PLUS CONSTRUCTION EQUIPMENT TRADING L.L.C

About Spider PlusSpider Plus is a leading lifting equipment solutions provider specializing in spider cranes, glass lifting systems, mini cranes, and façade installation equipment. With one of the largest rental fleets in the Middle East, we deliver safe, reliable, and efficient lifting solutions to support construction and façade projects across the region.Position SummaryThe Junior Hire Desk Controller will support the daily operations of the rental desk, ensuring smooth coordination between customers, sales, logistics, and operations teams. This role focuses on handling rental documentation, scheduling, communication, and data management to maintain efficient hire desk operations and excellent customer service.Key ResponsibilitiesHire Desk Operations<ul><li>Assist in managing the complete rental cycle—from order receipt to delivery and collection.</li><li>Coordinate with the sales and operations teams to ensure timely equipment delivery and return.</li><li>Monitor and update rental status, availability, and equipment tracking systems.</li><li>Ensure all rental agreements, LPOs, and supporting documents are accurate and up to date.</li></ul>Customer & Internal Coordination<ul><li>Communicate effectively with customers to understand requirements and confirm hire details.</li><li>Liaise with accounts to verify customer status and payment prior to delivery.</li><li>Coordinate with logistics and workshop teams to confirm equipment readiness.</li><li>Support smooth internal communication between hire desk, sales, and operations departments.</li></ul>Documentation & Data Management<ul><li>Prepare and update contracts, delivery notes, collection notes, and job trackers.</li><li>Maintain accurate entries in Insphire or other rental management systems.</li><li>Prepare purchase orders (LPOs) for cross-hire equipment or manpower.</li><li>Assist in preparing daily utilization and rental performance reports.</li></ul>Administrative Support<ul><li>Check customer emails and respond promptly or escalate when required.</li><li>Update job status in trackers (On-Hire, Complete, or Cancelled).</li><li>Post daily equipment status updates in Teams or relevant platforms.</li><li>Assist with shipping coordination and documentation when necessary.</li></ul>

Junior Hire Desk Controller

SparkRex Technologies

Position: Technical Support InternshipLocation: Doha, QatarJob Type: Full-timeEligibility: Pursuing any graduation degreeRole OverviewWe are seeking a proactive Technical Support Intern to provide comprehensive onsite and online support for deployed software systems, including Point-of-Sale (POS) systems. This role involves assisting users with setup, troubleshooting issues, managing support tickets, and ensuring smooth system operations. It offers an excellent opportunity for freshers to gain hands-on experience in both technical support and user coordination, while building critical technical and soft skills in a professional environment.Key Responsibilities<ul><li>POS System Setup and Deployment Support</li><li>Assist in the configuration and installation of POS systems for clients.</li><li>Provide onsite technical support during the initial deployment to ensure successful integration.</li><li>Troubleshoot and resolve any issues encountered during the setup phase.</li><li>Software Deployment and User Assistance</li><li>Support the deployment and configuration of other software systems for end-users.</li><li>Offer onsite and remote assistance to ensure smooth functionality of deployed solutions.</li><li>Work closely with internal teams to resolve hardware and software compatibility challenges.</li><li>Problem Resolution and System Maintenance</li><li>Address user queries and provide effective solutions for technical issues through online and onsite channels.</li><li>Diagnose and escalate complex software bugs or system problems to the development team.</li><li>Maintain system stability by ensuring prompt and effective issue resolution.</li><li>User Communication and Training</li><li>Clearly explain software features, updates, and functionalities to users.</li><li>Conduct user training sessions to enhance familiarity with system operations.</li><li>Gather feedback to identify areas for usability improvements and address user concerns.</li><li>Support Ticket and Workflow Management</li><li>Log, prioritize, and track support tickets using a ticketing system.</li><li>Document resolutions for common issues to contribute to a shared knowledge base.</li><li>Maintain regular communication with users about ticket progress and outcomes.</li><li>Skill Development and Process Improvement</li><li>Gain hands-on experience in deploying and troubleshooting software systems.</li><li>Develop strong communication, coordination, and problem-solving abilities.</li><li>Contribute to process enhancements by identifying and addressing operational gaps.</li></ul>Qualifications/Skill Required<ul><li>Bachelor&rsquo;s degree</li><li>Familiarity with software development concepts and troubleshooting.</li><li>Strong verbal and written communication skills in English; knowledge of Arabic is a plus.</li><li>Eagerness to learn and adapt in a dynamic work environment.</li><li>Preferred Skills</li><li>Basic knowledge of POS systems and software deployment.</li><li>Experience with ticketing systems or customer support tools is advantageous.</li><li>Excellent collaboration and coordination skills.</li></ul>What We Offer<ul><li>Hands-on experience in supporting both onsite and online technical workflows.</li><li>Opportunity to work with POS systems and other software solutions.</li><li>A collaborative environment with mentorship from experienced professionals.</li><li>A chance to develop foundational expertise in technical support and user engagement.</li></ul>Join our team in Doha and kickstart your career by gaining valuable experience in end-to-end technical support for software systems. Apply today!Job Type: Full-timePay: QAR150.00 - QAR350.00 per month

Technical Support Internship

Naapbooks Limited

Job Title: HR Intern (Front Desk + HR Support) Location: Sindhu Bhawan Road, Ahmedabad Duration: 6 Months Internship(Based on Performance Full time job will be provided) Stipend: Depends on Interview PerformanceRole Overview:We are looking for an energetic HR Intern to manage front desk responsibilities while supporting core HR activities. This is a dual-role internship offering exposure to office administration and HR operations.Key Responsibilities:<ul><li>Welcome and assist visitors and handle front desk operations</li><li>Manage calls, emails, courier, and meeting room coordination</li><li>Assist in recruitment, interview scheduling, and onboarding</li><li>Help maintain attendance records and HR documentation</li><li>Support HR events, activities, and daily admin tasks</li></ul>Requirements:<ul><li>Pursuing/completed a degree in HR or related field</li><li>Strong communication, multitasking, and organizational skills</li><li>Presentable, proactive, and eager to learn</li><li>Proficient in MS Office tools</li></ul>Apply at: NBL - HR InternJob Types: Full-time, Permanent, Fresher, InternshipPay: &#8377;10,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Leave encashment</li></ul>Application Question(s):<ul><li>Are you Available to join Immediately?</li></ul>Work Location: In person

HR Intern (Full time opportunity after internship)

Mozn

<div>
 
 About Mozn
 
 
 
 Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it&rsquo;s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI technology partner for some of the largest government organizations, as well as many large corporations and startups.
 
 
 We are in an exciting stage of scaling the company to provide AI-powered products and solutions both locally and globally that ensure the growth and prosperity of our digital humanity. It is an exciting time to work in the field of AI to create a long-lasting impact.
 
 
 
 About The Role
 
 
 
 We are looking for an IT Support Intern who will be the initial point of contact for any end-users who want technical assistance. You will work closely with the IT team to provide technical support to employees, troubleshoot issues, and maintain hardware and software systems.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Act as the first line end user support.
 </li>
 <li>
 Receive and handle support tickets on the IT service management system
 </li>
 <li>
 Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
 </li>
 <li>
 Assist with the installation, configuration, and maintenance of hardware and software systems, including operating systems, productivity applications, and security tools.
 </li>
 <li>
 Assist with the maintenance of IT-related systems and data, including user accounts, security groups, and access controls.
 </li>
 <li>
 Participate in the development of IT policies and procedures, and assist with the documentation of IT-related processes in the Knowledge base.
 </li>
 <li>
 Responsible for setting up and maintaining accessories and peripherals such as printers, monitors, and A/V systems
 </li>
 <li>
 Assist with inventory management and tracking of consumables.
 </li>
 <li>
 Communicate technical information to non-technical users in a clear and concise manner.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors or Diploma Degree in computer science, information technology, or a related field.
 </li>
 <li>
 Familiarity with operating systems such as Windows 10/11 and MacOS, and productivity applications such as Microsoft Office and Google Suite.
 </li>
 <li>
 Basic knowledge of computer networks.
 </li>
 <li>
 Ability to work independently and collaboratively in a team environment.
 </li>
 <li>
 Strong problem-solving skills, with the ability to diagnose and resolve technical issues.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams and provide technical support to non-technical users.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 You will be at the forefront of an exciting time for the Middle East, joining an incredibly exciting technology company in the region.
 </li>
 <li>
 You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
 </li>
 <li>
 You will enjoy flexible working conditions and a generous compensation package that is aligned with individual and company performance.
 </li>
 </ul>
</div>

IT Support Intern

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