help desk

Essentia Technologies (Pvt) Limited

What we do? We offer control room (Help Desk) services to one of the companies in United Kingdom. The company is working in Security industry since 2005 and covering on average 150 locations with security services (mainly security guards). A helpdesk scheduler reports to Help Desk Manager (in Pakistan) and Client Manager (in UK).Job Description:To perform all helpdesk duties and operations in a timely, efficient and courteous manner; ensuring that all company policies and procedures are complied with .Key Responsibilities:<ul><li>Ensure Guard rotas are loaded weekly and make appropriate decisions regarding shifts.</li><li>Carry out daily activities of the control room as governed and directed by the Helpdesk Manager.</li><li>Maintain and update continuously Duty Filters, Subcontract reports, filing, emergency cover and any other reasonable task as directed by the Helpdesk Manager.</li><li>Maintain liaison calls between clients, Customer Relationship Managers and all employees in a conscientious and courteous manner.</li><li>Report all necessary incidents and occurrences to the Helpdesk Manger and Customer Relationship Manager in a timely manner so that appropriate management action can be taken.</li><li>Generate daily reports and distribute as directed by the Helpdesk Manager.</li><li>Produce appropriate customer service reports as appropriate and in a timely manner.</li><li>Provide front desk out of hour&rsquo;s service as appropriate.</li><li>Assist the Helpdesk Manager in the completion of approved project work as directed.</li><li>Maintain regular and consistent professional attendance, punctuality, personal appearance and adherence to relevant Health and Safety procedures.</li><li>Pursue personal development of skills and knowledge necessary for the effective performance of the role.</li><li>Any other duties within the business reasonably and appropriately delegated by the Helpdesk Manager.</li><li>Complete adequate handover to line management prior to you taking approved holiday.</li><li>Skills Requires:</li><li>Administrative experience within a business environment</li><li>Very strong attention to detail</li><li>Proven interpersonal and communication skills, both oral and written at all levels</li><li>High degree of computer literacy</li><li>Highly motivated and determined</li><li>Demonstrate the ability to understand business processes and their purpose</li><li>Team Player</li></ul>Pay: From Rs40,000.00 per monthWork Location: In person

Help Desk

Times Consultant (Pvt.) Ltd.

<div>
 
 
 Times Consultant Pvt. Ltd. | Multiple Cities Across Pakistan
 
 
 
 
 
 
 Times Consultant, Pakistan&rsquo;s No.1 Study Abroad &amp; IELTS Network, is expanding its national advisory team. With 22+ years of industry leadership, 40+ company-owned branches nationwide, and partnerships across 50+ countries, we have built one of the most established global education networks in the region.
 
 
 
 
 
 As the proud founders of TimesCourseFinder, the world&rsquo;s largest international course search portal, we integrate real-time academic data with hands-on advisory expertise, enabling students and counsellors to make structured, evidence-based university decisions.
 
 
 
 
 
 We are not hiring for routine desk roles. We are building long-term professionals within a structured, performance-driven organization.
 
 
 
 
 
 
 Role Description:
 
 
 
 
 
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 Conduct engaging IELTS and PTE training sessions aligned with official test formats and standards.
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 Develop personalized lesson plans catering to students&rsquo; learning levels and objectives.
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 Track students&rsquo; progress through practice tests and offer actionable guidance for improvement.
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 Share effective strategies, tips, and techniques to maximize test performance.
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 Stay updated on changes in IELTS and PTE test formats, evaluation methods, and best practices.
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 Create a positive, interactive learning environment that motivates and inspires students.
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 Provide mentorship and ongoing support to help students reach their language goals.
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 </ul>
 
 
 
 
 
 Why Join the Industry Leader?
 
 
 
 
 
 <ul>
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 Brand of the Year Award &ndash; Education Category
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 British Council Top Contributor Award &ndash; IELTS
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 Navitas Outstanding Global Business Partner Award (UK, USA &amp; Canada)
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 Founder of the World&rsquo;s Largest International Course Search Portal
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 What We Offer
 
 
 
 
 
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 Competitive fixed salary
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 Monthly, quarterly &amp; annual performance bonuses
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 Structured training in international admissions &amp; visa advisory
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 Clear career progression pathway
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 Access to proprietary advisory tools (TimesCourseFinder)
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 Stability within an established national network
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 Who Should Apply
 
 
 
 
 
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 Bachelor&rsquo;s degree in any discipline (minimum 16 years of education).
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 Excellent command of the English language, both spoken and written.
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 Strong communication, presentation, and interpersonal skills.
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 Ability to work independently and collaboratively within a team.
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 Familiarity with IELTS &amp; PTE exam formats and scoring is preferred.
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 Prior teaching or training experience is an advantage but not required.
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 Leadership experience (student societies, internships, entrepreneurial initiatives) will be considered an advantage.
 
 
 
 
 
 
 
 Build your career with Pakistan&rsquo;s most recognized global education network.
 
 
</div>

IELTS & PTE Instructor

Explore 2+ Help desk in Bahawalpur this April. Find roles across top companies and apply now to boost your career.

2 help desk jobs In Bahawalpur

Help Desk

IELTS & PTE Instructor