help desk rep

BlackStone eIT

<div>
 Join BlackStone eIT as a Help Desk professional and become an integral part of our dedicated IT support team. In this role, you will be responsible for delivering exceptional technical assistance to our clients and staff, ensuring that their IT-related issues are resolved effectively and efficiently. Your role will be crucial in maintaining optimal functionality across our technological infrastructure.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Respond to help desk inquiries promptly through various channels, including phone, email, and chat
 </li>
 <li>
 Troubleshoot and resolve hardware, software, and networking issues while maintaining a high standard of customer service
 </li>
 <li>
 Create, update, and manage support tickets in the ticketing system to ensure all requests are tracked and addressed
 </li>
 <li>
 Assist in the deployment, configuration, and maintenance of IT equipment and software
 </li>
 <li>
 Guide and educate users on the effective use of relevant applications and systems
 </li>
 <li>
 Collaborate with other IT professionals to escalate and resolve complex technical problems
 </li>
 <li>
 Monitor the status of support tickets to provide timely updates to users
 </li>
 <li>
 Stay informed about new technologies and updates to better serve the organization
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Technical Skills: Knowledge of computer systems, networks, and common software applications. Familiarity with various operating systems like Windows, macOS, and Linux is also important
 </li>
 <li>
 Problem-Solving Abilities: The ability to diagnose and resolve technical issues efficiently
 </li>
 <li>
 Communication Skills (Arabic and English): Strong verbal and written communication skills are essential for explaining complex IT concepts to non-technical users
 </li>
 <li>
 Customer Service Orientation: A friendly and patient demeanour for dealing with frustrated users or complex IT issues
 </li>
 <li>
 Certifications: Certifications like CompTIA A+, Microsoft Certified Professional (MCP), or ITIL V4 Foundation
 </li>
 <li>
 User Support: Responding to user queries and issues, either via phone, video call, email, chat, or in-person
 </li>
 <li>
 Troubleshooting: Diagnosing and resolving technical issues, which can range from simple password resets to more
 </li>
 <li>
 complex problems with network connectivity or software functionality
 </li>
 <li>
 Hardware and Software Maintenance: Installing, configuring, and updating hardware and software, and ensuring they are functioning correctly
 </li>
 <li>
 Documentation: Keeping records of issues and resolutions, maintaining IT inventory and documentation of processes and systems
 </li>
 <li>
 Escalation of Issues: Recognizing when a problem needs to be escalated to a higher-level technical team or management
 </li>
 <li>
 User Training and Guidance: Educating users on how to use various IT resources and software applications effectively
 </li>
 <li>
 Ensuring Compliance: Making sure that IT practices adhere to organizational policies and industry standards, including security protocols
 </li>
 <li>
 Background:
 </li>
 <li>
 Minimum 5 years of experience with exposure in similar Operations Bilingual Arabic - English is a must
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 ON-SITE Model
 </li>
 <li>
 Time Flexibility
 </li>
 <li>
 Relocation after 6months based on performance
 </li>
 </ul>
</div>

Help Desk

Mall of America

PURPOSE: This individual will work as part of a team to provide hands-on support for information technology aspects of internal and external client business
 
ESSENTIAL DUTIES AND RESPONSBILITIES: 
<ul>
<li>Support point-of-sale (POS), PC desktop and laptop hardware components, PC operating system software and application software, and mobile devices</li>
<li>Provide end-user support to various levels of technical and non-technical staff</li>
<li>Assist in monitoring, documenting, and resolving support desk requests, as well as escalating when appropriate</li>
<li>Generating sign ins for new hires during the onboarding process.</li>
<li>Guide end-users remotely and in person through systems configuration, troubleshooting, and maintenance</li>
<li>Respond to tech inquiries via email, through online chats, over the phone, or in person</li>
<li>Installs, manages, and/or troubleshoots software, hardware or other equipment.</li>
<li>Diagnose and troubleshoot hardware and software issues across various platforms and devices.</li>
<li>Document all interactions and maintain accurate records of support requests and resolutions in the ticketing system.</li>
<li>Assist in various other IT departmental projects</li>
<li>Regular, reliable and consistent attendance</li>
<li>Additional duties as assigned.</li>
</ul>
PREFERRED SKILLS, KNOWLEDGE AND ABILITIES: 
<ul>
<li>Strong analytical and problem-solving skills</li>
<li>Ability to adapt to a fast-paced, rapidly-changing environment and can multi-task on a regular basis</li>
<li>Customer focus and the ability to communicate effectively with management, co-workers and customers</li>
<li>Working towards certification in Information Technology or related field.</li>
<li>A team player who likes new challenges and a diverse, always changing work environment</li>
<li>Comprehensive knowledge of hardware and software (Windows, macOS, Microsoft Office, iOS Android, including troubleshooting, configuration, and maintenance. Android</li>
<li>Experience providing desktop and point of sale support, preferred</li>
<li>Ability to diagnose and resolve issues with computers, printers, mobile devices, and other peripheral equipment.</li>
</ul>
PHYSICAL JOB REQUIREMENTS: 
While performing the duties of this job, team members will be required to speak and listen to co-workers in order to understand their needs and communicate a solution. Team members will need to possess a level of hearing that will allow them to be aware of their surroundings and troubleshoot concerns. Specific vision abilities required by this job include frequent close vision, peripheral vision, and ability to adjust focus. Team members may be required to tolerate multiple sensory stimuli at once while performing their duties. Team members must be able to look at and focus on computer screens for extended periods of time.
 
<ul>
<li>Walk: Occasionally, about 50% of the time</li>
<li>Stand: Occasionally, about 50% of the time</li>
<li>Sit: Occasionally, about 50% of the time</li>
<li>Bend/Stoop: Occasionally, about 50% of the time</li>
<li>Kneel/Squat: Infrequently, about 25% of the time</li>
<li>Reach Above Shoulders: Infrequently, about 25% of the time</li>
<li>Lift: Infrequently, about 25% of the time</li>
<li>Push/Pull up to 20lbs: Occasionally, about 50% of the time</li>
<li>Twist: Infrequently, about 25% of the time</li>
<li>Move: Occasionally, about 50% of the time</li>
<li>Carry, up to 15lb: Infrequently, about 25% of the time</li>
<li>Dexterity: Continuously, about 90% of the time</li>
<li>Use of both hands</li>
</ul>
Mall of America is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.
 
STARTING PAY: 
$14.81 - $18.51
 
Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and discounted Metro Transit pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one’s care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits | Mall of America®

IT - IT Support Desk Rep

<div>Join Teleperformance &ndash; Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
Responds to eligibility and enrollment inquiries about employee benefit programs, including but not limited to: life, health, and disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and other paid time off as well as retirement and pension plans. Ensures that appropriate documentation is prepared to ensure new hire transactions and existing employee changes can be processed. May also answer questions about various benefits related mailings and communications. May perform research to achieve problem resolution. 
Positions on this level applies subject matter knowledge and understands the specific needs or requirements of specific problems and applies skills/knowledge thereafter. Specialized schooling or previous practical experience likely to be required. Understands and demonstrates the need to deliver to time, cost and quality and proactively adjusts for changing requirements. Ensures that the work within own field of expertise complies with the relevant professional discipline.
Be One of Our People: 
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation: 
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.</div>

HR Help Desk Representative

Dava & Createnow

About DavaDava (&ldquo;Dava&rdquo;) is the #1 Creator Based Creator Service in the world. Based in Utah, the company was founded in 2019. Dava is the leading brand in Video Editing, Thumbnails, YouTube Management, Social Media Management, Talent, and Content Creation. The brand is recognized globally for its team of creators like Jake Paul, Neil DeGrasse Tyson, Lindsay Arnold, and more.About the RoleDava is looking for a creator partnerships rep help new customers get onboarded. This includes managing emails, negotiating with creators, and helping the creator create a package with Dava.This part-time role is a base pay plus commission.Responsibilities<ul><li>Email, phone, and texting your creators</li><li>Negotiate rates with creators &amp; brands</li><li>Manage your pipeline to ensure no deal gets missed</li><li>And other similar responsibilities</li></ul>Requirements:<ul><li>Must have some sort of sales experience</li><li>Must use social media platforms on a daily basis</li><li>Must know what is trending &amp; who is relevant as time passes</li><li>Must take constructive feedback positively &amp; work in a team environment</li><li>Emotional Intelligence</li><li>Excellent time management skills</li><li>Strong communication (written and oral) skills</li><li>Must be able to work in ambiguity</li><li>Strong organizational and planning skills</li><li>Understands big picture strategy, able to have high level conversations and also execute on day to day tasks</li></ul>What We Value<ul><li>Rep the brand as best you can</li><li>We have lots of different brains &amp; ideas, be open to them</li><li>Never change who you are, that's who we hired</li><li>Find solutions</li><li>Don't be afraid to try something new</li><li>Be there for your audience</li><li>Always think about how you can help</li></ul>Dava is for everyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability statusJob Type: Part-timePay: $16.00 - $17.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Influencer Manager

Oracle

<div>
 
 Job Description
 
 
 
 Sells a subset of product or services directly or via partners to small-and-medium sized accounts. The role is a combination of a Field Sales Rep and Inside Sales Rep.
 
 
 
 Responsibilities
 
 
 
 Works to achieve maximum sales profitability, growth, and account penetration within an assigned territory. Territory may be combination of geographic, product, industry and other customer / market dimensions. Sells to the territory directly or via partners. The territory that this rep covers does not have an Inside Sales Rep or Field Rep. Utilizes inbound and/or outbound techniques to identify, qualify and close new opportunities. Manages accounts throughout the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs. Responsible for understanding Oracle's product offerings and competitive issues to develop solution proposals encompassing all aspects of the application. Travels to customer sites to identify / develop sales opportunities. Participates in the development, presentation, and sales of a value proposition. Onsite customer presentation with C-levels to negotiate and close strategic and complex deals. Liaises with customer contacts for the purpose of managing the customer relationship, identifying new opportunities and maximizing sales.
 
 
 
 Qualifications
 
 
 
 Career Level - IC2
 
 
 
 About Us
 
 
 
 As a world leader in cloud solutions, Oracle uses tomorrow&rsquo;s technology to tackle today&rsquo;s challenges. We&rsquo;ve partnered with industry-leaders in almost every sector&mdash;and continue to thrive after 40+ years of change by operating with integrity.
 
 
 We know that true innovation starts when everyone is empowered to contribute. That&rsquo;s why we&rsquo;re committed to growing an inclusive workforce that promotes opportunities for all.
 
 
 Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
 
 
 We&rsquo;re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
 
 
 Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans&rsquo; status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
</div>

Sales Representative OD Prime II

Nudura Insulated Concret...

Essential Duties &amp; ResponsibilitiesConduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew. Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicableEnsure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with:Sales Rep on weekly/daily scheduleWTI crew members to discuss scope of work and daily tasksThe customer pre-arrival, at arrival and at completion of the day s workWTI Supervisor on schedule changes, project, and crew updates, etc.Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification.The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily.Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer.The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely.Per pricing procedures review each field service project over $5,000 for pricing accuracy.Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer.Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Field Resource Supervisor and Human Resources as needed.Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager.Skills &amp; QualificationsMinimum five years  experience in the commercial roofing industry.Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them.The salary range for applicants in this position generally ranges between $50,801 and $81,827. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.BenefitsTremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus, and continuing education.Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Job Identification 12643 Job Category Service and Installation Posting Date 10/17/2025, 07:05 PM Degree Level High School Graduate Job Schedule Full time Job Shift Day Locations 3735 Green Road, Beachwood, OH, 44122, US

Commercial Roofing Foreman

ManpowerGroup Middle East

Loaner Coordinator - Warehouse and Delivery (Medical Supplies/Equipment) Summary of the job: The main task of a Loaner Coordinator is responsible for Orthokit delivery services and quality & compliance related activities for Orthokit operations. Duties & Responsibilities <ul> <li>Responsible for booking and timely delivery of the Orthokit.</li> <li>Responsible for communicating availability of the Orthokit to the respective sales rep.</li> <li>Responsible for checking and inspecting the Orthokit prior to the delivery and communicating the available set contents to the sales rep in advance via email.</li> <li>Responsible for preparing checklists along with a copy decontamination certificate to be filled and signed by all customers after the surgery, handing over the documents to the driver along with Orthokit for delivery.</li> <li>Responsible for follow up with sales rep for completion of the surgery.</li> <li>Responsible to arrange for collection of the Orthokit after the surgery along with consumption report.</li> <li>Ensure Decontaminate Certificate is available with the collected Orthokit, perform inspection and communicate the quotation of the used items to customers.</li> <li>Responsible for replenishing the Orthokit to make it ready for next surgery.</li> <li>Responsible to make sure that all the Orthokits are complete at all times.</li> <li>Responsible to inspect the quality of all instruments and implants after each surgery as per Quality and Compliance Standards.</li> <li>Responsible to check the cleanliness of all Orthokits as per Quality and Compliance Standards.</li> <li>Responsible to maintain GDP (Good Documentation Practice) of Orthokit Checklists and Decontamination reports as per Quality and Compliance Standards.</li> <li>Responsible to maintain cleanliness of shipping boxes and fleets at all times.</li> <li>Responsible to report any missing / damage instrument or implant in timely manner to the operations manager and commercial team.</li> <li>Responsible to order missing / damage instrument or implant after the approval from operations manager to make sure the Orthokits are complete at all times.</li> </ul> Main performance measures (Performance Goals) <ul> <li>OTIF, OTS, GDNI</li> <li>Inventory Accuracy</li> <li>Loaner Kit shipping accuracy</li> <li>CAPPA Effectiveness & Timelines</li> </ul> Experience Required <ul> <li>Education: high school or diploma.</li> <li>Experience: fresh graduate or 1 - 3 years' experience preferably in warehouse environment.</li> <li>Advantages: Experience from a multi-national or regional company in MedTech environment.</li> <li>Having a valid driving license will be highly preferred.</li> </ul> Seniority level <ul> <li>Associate</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> <li>Medical Equipment Manufacturing</li> </ul><img src="https://www.jobg8.com/Tracking.aspx?KHgzDCyz%2b4xoSxR0YBLa0HO%2bvn2P25Gkt" width="0" height="0" />

Loaner Coordinator - Warehouse and Delivery (Medical Supplies/Equipment)

Search 10000+ Help desk rep jobs near you this October. New roles added regularly across leading industries. Apply today.