help desk representative

MaxRemind

Patient Help Desk Officer (ISB Branch) &ndash; MaxRemindMaxRemind is hiring a Patient Help Desk Officer for its ISB Branch. This role is suited for individuals who are confident in communication, comfortable working in a healthcare support environment, and capable of handling patient-related queries efficiently and professionally.Responsibilities:<ul><li>Answer incoming patient calls in a professional and courteous manner</li><li>Respond to queries related to billing, payments, and insurance</li><li>Accurately document all patient interactions in the system</li><li>Maintain patient confidentiality and ensure compliance with HIPAA regulations</li><li>Provide basic guidance and support to patients as needed</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (mandatory)</li><li>Strong communication skills</li><li>Basic knowledge of medical billing</li><li>Customer service experience preferred</li><li>Willingness to work night shifts</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Dinner and tea provided</li><li>Professional growth &amp; development opportunities</li><li>Supportive and professional work environment</li></ul>Location: Fazal Town Phase 2, Near Old Airport, Rawalpindi Shift Timing: On-site 6:00 PM &ndash; 3:00 AM (Night Shift) How To Apply: Share your CV at hr@mremind.comThis is a great opportunity to join a growing healthcare support team and build your career in patient services.Apply now or share with someone suitable.Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Patient Help Desk

REVOLVE

<div>
 
 
 Meet REVOLVE:
 
 
 
 
 
 
 
 REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.
 
 
 
 
 
 
 At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It&rsquo;s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast- paced work environment.
 
 
 
 
 
 Some of the sweetest perks we offer aren&rsquo;t in a typical benefit package like hefty discount on items we carry &ndash; as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties.
 
 
 
 
 
 To take a behind the scenes look at the REVOLVE &ldquo;corporate&rdquo; lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.
 
 
 
 
 
 Are you ready to set the standard for Premium apparel?
 
 
 
 
 
 
 Main purpose of the Customer Service Rep role:
 
 
 
 Answering inbound calls, chats, SMS, and emails with professionalism and excellent support. Representing REVOLVE in a way that is consistent with our organizational values. We obsess over our customers! Required equipment will be provided. Other duties may be added as needed.
 
 
 
 
 
 
 
 
 
 Major Responsibilities:
 
 
 
 Essential Duties and Responsibilities include the following. Other duties may be assigned.
 
 
 &bull; Answering inbound telephone calls and providing excellent customer support
 
 
 &bull; Responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism
 
 
 &bull; Responsible for researching and resolving complaints to ensure customer retention and satisfaction
 
 
 &bull; Follow up on all written correspondence and escalate to customer service manager on duty as necessary
 
 
 &bull; Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction
 
 
 
 
 
 
 Required Competencies:
 
 
 
 To perform the job successfully, an individual should demonstrate the following competencies:
 
 
 &bull; Ability to work in a team environment
 
 
 &bull; Ability to give and receive honest and direct feedback
 
 
 &bull; Strong customer orientation with desire and willingness to help
 
 
 &bull; Strong verbal and written communication skills
 
 
 &bull; Ability to work in the intensity of a high-volume inbound call center and capability of upholding the highest quality standards for individual output
 
 
 &bull; Knowledge of apparel construction and fabrication and various fashion categories
 
 
 &bull; Ability to work required overtime when business needs warrant
 
 
 &bull; Schedule flexibility as shifts can change based on needs of our customers
 
 
 
 
 
 
 Remote Work Requirements:
 
 
 
 &bull; Ability to work autonomously in a virtual environment
 
 
 &bull; Must be reachable and available by telephone, email, and instant message during work hours
 
 
 &bull; Ability to meet set productivity standards on an ongoing basis
 
 
 &bull; Must have a dedicated quiet and distraction free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor)
 
 
 &bull; Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted)
 
 
 &bull; Ability to use the majority of your internet bandwidth for work (will have to avoid sharing bandwidth with others, especially if it involves activities that consume a considerable amount of bandwidth)
 
 
 
 
 
 
 Minimum Qualifications:
 
 
 
 &bull; Experience with Microsoft word and excel
 
 
 &bull; High School Diploma
 
 
 &bull; Type 50+ words per minute
 
 
 
 
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 &bull; 1+ years in Customer Service, help desk or call center experience
 
 
 &bull; Type 60+ words per minute
 
 
 &bull; Working knowledge of website navigation
 
 
 &bull; Adept at using web-based software &amp; tools
 
 
 &bull; Experience with Microsoft PowerPoint, Visio, Word, and Excel
 
 
 
 
 
 A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it&rsquo;s what keeps us on our toes and excited to come to work every day.
 
 
 
 
 
 
 
 
 For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.
 
 
 
 
 
 A reasonable estimate of the current base hourly/salary range is $18.50/hr to $20.00/hr
 
 
 
 
 
 
 
 
 
 ATTENTION:
 
 
 
 After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.
 
 
 
</div>

Customer Service Representative (TX, ID, NV)

Gainwell Technologies LLC

<div>Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You&rsquo;ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.<div><div><div><h2 class="jobSectionHeader"> 
Summary</h2></div></div><div></div><div><div><h2 class="jobSectionHeader">
Your role in our mission</h2></div><div><ul><li>
Answers telephone calls using an automated system and responds to basic to moderately complex member questions and/or forwards call to appropriate personnel.</li><li>
Research member calls/inquiries and responds to appropriate parties in accordance with service level agreements (SLAs).</li><li>
Documents calls in a customer relationship management (CRM) ticketing solution, resolves member requests/inquiries and updates CRM history with results of inquiry to include proper documentation.</li><li>
Interfaces with team personnel, management, and customers in reference to customer service issues.</li><li>
Conducts outbound calls to members in response to customer direction or other business needs.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
What we're looking for</h2></div><div><ul><li>
Bilingual (Spanish/English)</li><li>
6 months minimum, prefer more years of customer service or other telephone experience.</li><li>
Experience working with organizational functions and personnel.</li><li>
Experience working with computer software and telephone technology and skilled in the use of help desk software.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
What you should expect in this role</h2></div><div><ul><li>
Business and analytical critical thinking skills.</li><li>
Communication skills both written and oral.</li><li>
Ability to work independently.</li><li>
Ability to follow oral and written directions.</li><li>
Ability to navigate Microsoft Word, Microsoft Teams, Microsoft Outlook, and internet browsers.</li><li>
The payrate for this position is $22.50.</li></ul></div></div></div> 
The pay range for this position is $32,600.00 - $46,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You&rsquo;ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. 
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You&rsquo;ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. 
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines &ldquo;wages&rdquo; and &ldquo;wage rates&rdquo; to include &ldquo;all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.</div>

Bilingual Call Center Representative - Greater Sacramento - Remote

DR HOTEL EMPLOYEE LEASING LLC

<div>You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.
The Role 
As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.<div>
What You Will Be Doing 
<ul><li>Greet guests and provide friendly, helpful service</li><li>Assist with check ins, check outs, room assignments, and reservations</li><li>Answer guest questions and resolve issues promptly</li><li>Operate the front desk system and process payments</li><li>Communicate with housekeeping and other departments</li><li>Maintain the front desk area in a clean and organized manner</li><li>Handle guest requests and escalate concerns when needed</li><li>Provide local information and general hotel assistance</li></ul></div><div>
Why You Will Love It Here 
<ul><li>Supportive team environment</li><li>Opportunities to grow in front desk and hotel operations</li><li>A role where you meet new people and make a daily impact</li></ul></div>
Ready to Join the Team 
If you are ready to assist guests and help create memorable stays, we would love to meet you. 
Apply now.
EOE<div>
What Makes You You 
<ul><li>Strong customer service and communication skills</li><li>Friendly, positive, and professional presence</li><li>Comfortable using computers and hotel systems</li><li>Dependable, organized, and able to multitask</li><li>Prior hotel or customer service experience is helpful but not required</li></ul></div><ul><li>Flexible to work any shifts including holidays and weekends</li></ul></div>

GUEST SERVICE REPRESENTATIVE

ARPAZ Technology Services

Good in English Communication Skills (Mandatory)We are looking for a sound Customer Support Representative (female).<ul><li>Applicants should resident of: Gulistan-e-Johar.</li><li>( US based Healthcare), its like a front Desk Officer for Patient Assistance. Its not a Sales Job.</li><li>Job Location: Gulistan e Johar block 12 , Near Bin Hashim</li><li>Kindly apply people live at Gulistan e Johar, Mosamyat, and Safora </li><li>Working Hours: Night shift onsite (8 pm - 5 am)</li><li>Industry: US-Based Healthcare (Non-Sales Role)</li></ul>Location: Gulistan-e-Johar Block 12, Near Bin Hashim Timings: Night Shift (Onsite) &ndash; 8:00 PM to 5:00 AMWe are hiring a Customer Support Representative to serve as a front desk officer for patient assistance.Job Responsibilities:<ul><li>Patient Assistance: Handle incoming calls, provide information, and support patients with their queries.</li><li>Scheduling: Book and manage patient appointments with clinics.</li><li>Communication: Serve as a liaison between patients and healthcare providers.</li></ul>Eligibility:<ul><li>Female candidates preferred.</li><li>Applicants should resident of: Gulistan-e-Johar.</li></ul>Benefits:<ul><li>Salary PKR 55000 to 65000.</li><li>5000 Attendance Allowance</li><li>5 Days a week ( sat-sun off)</li><li>Medical Insurance( Inpatient-Outpatient)</li><li>Gym Fees Re-imbursement</li><li>Free Pick and drop</li><li>Free Meal</li><li>2 Annual Bonuses</li></ul>You can send your CV tohr@cogzance.com or WhatsApp it at 3102487347, kindly mention the position title in the subject line.Job Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Support Representative ( Females -Night shift)

Perdomo Cigars & Lounge

Overview Join our dynamic team as a Customer Service Representative and become the friendly, helpful voice that keeps our clients and colleagues connected! In this vital role, you will serve as the first point of contact, providing exceptional support through various communication channels. Your enthusiasm, organizational skills, and attention to detail will ensure smooth office operations and outstanding customer experiences. This paid position offers an exciting opportunity to develop your administrative and customer service skills in a fast-paced environment where your contributions truly matter.Responsibilities<ul><li>Answer multi-line phone systems promptly and professionally, demonstrating excellent phone etiquette. </li><li>Greet visitors at the front desk with a warm, welcoming attitude while managing office management duties efficiently. </li><li>Handle data entry tasks accurately using Microsoft Office, Google Workspace, and other computer literacy tools. </li><li>Manage appointment scheduling and calendar management for team members or clients with precision. </li><li>Assist with clerical tasks such as filing, proofreading documents, and maintaining organized records. </li><li>Support customer service efforts by addressing inquiries, providing information, and ensuring customer satisfaction. </li><li>Perform general office duties including filing, photocopying, and supporting administrative functions to ensure seamless daily operations.</li></ul>Experience<ul><li>Proven office experience or administrative experience demonstrating strong organizational skills. </li><li>Familiarity with QuickBooks or bookkeeping is a plus for handling basic financial records. </li><li>Previous customer service roles emphasizing excellent communication skills and patience. </li><li>Experience working with multi-line phone systems and managing front desk responsibilities. </li><li>Bilingual abilities are highly desirable to serve diverse client needs effectively. </li><li>Knowledge of medical or dental receptionist duties, including calendar management and patient support, is advantageous. </li><li>Strong computer skills including proficiency in Microsoft Office Suite, Google Workspace, data entry, and typing speed are essential for success in this role. Embark on a rewarding career path where your proactive approach and dedication will make a real difference! We&rsquo;re excited to see how your skills can help us deliver top-tier customer support while fostering an organized and efficient office environment.</li></ul>Pay: $21.73 - $26.17 per hourBenefits:<ul><li>401(k) matching</li><li>Employee discount</li><li>Flexible spending account</li><li>Paid time off</li><li>Retirement plan</li></ul>Work Location: Hybrid remote in Miami Lakes, FL 33014

Customer Service Representative

KC Hawaii

Job Title: Customer Service Representative (Order Processing)Location:Kāneʻohe, Hawaii (In-Person) This is not a remote role. Applicants must currently live on Oʻahu or be willing to relocate before starting.About KC Company Ltd.Locally owned wholesale distributor supplying Hawaiian gifts and souvenirs to retailers worldwide since 1998.About the RoleWe&rsquo;re looking for a reliable and professional Customer Service Representative to support our daily order operations.This role is customer-facing and fast-paced, combining phone support, order processing, and general office coordination. You&rsquo;ll be a key point of contact for customers while ensuring orders are handled accurately and efficiently.This is a great fit for someone who enjoys working with people, staying organized, and managing multiple tasks throughout the day.Schedule<ul><li>Monday&ndash;Friday</li><li>Between 7:30 AM &ndash; 4:00 PM</li><li>Full-time and Part-time opportunities available</li></ul>What You&rsquo;ll DoCustomer Service (Primary Focus)<ul><li>Answer and route incoming calls in a professional and friendly manner</li><li>Assist customers with questions, orders, and general inquiries</li><li>Provide front-desk support for walk-in customers</li><li>Monitor and respond to shared email inboxes</li></ul>Order Processing<ul><li>Enter and process customer orders accurately</li><li>Update order details, product information, and customer records</li><li>Assist with account-related requests and follow-ups</li></ul>Office &amp; Administrative Support<ul><li>Perform data entry, filing, and basic bookkeeping tasks</li><li>Generate reports and assist with documentation</li><li>Help maintain office organization and daily operations</li></ul>What We&rsquo;re Looking For (Must-Have)<ul><li>Strong reliability and professionalism (front-facing role)</li><li>1+ year of customer service, office, or administrative experience</li><li>Excellent communication skills (phone, email, in-person)</li><li>High attention to detail and accuracy</li><li>Ability to multitask and stay organized in a busy environment</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook)</li><li>Experience with QuickBooks</li><li>Positive, team-oriented attitude</li></ul>Preferred (Nice-to-Have)<ul><li>2+ years of customer service or office experience</li><li>Experience with order entry or order processing systems</li><li>Strong problem-solving skills and customer-first mindset</li></ul>Work Style Fit (Important)This role is best for someone who:<ul><li>Enjoys constant interaction (calls, emails, walk-ins)</li><li>Can handle interruptions and shift priorities quickly</li><li>Is comfortable balancing customer service + admin tasks</li><li>Takes ownership and follows through on tasks</li></ul>Physical Requirements<ul><li>Primarily desk-based work</li><li>Occasional walking, reaching, and light lifting (up to 15 -25 lbs)</li></ul>Compensation &amp; Benefits<ul><li>$17.00 &ndash; $18.00 per hour (based on experience)</li><li>Medical, Dental, and Vision insurance</li><li>Short-term &amp; Long-term Disability</li><li>Paid Holidays + Paid Time Off (PTO)</li><li>Parental leave and supplemental disability benefits</li><li>Potential for performance-based incentives/bonuses</li></ul>Important Notes (Read Before Applying)<ul><li>This is an on-site, in-office role (not remote)</li><li>Requires frequent customer interaction (phone + in-person)</li><li>Must be comfortable balancing multiple responsibilities throughout the day</li></ul>How to ApplyResumes are required for consideration.Equal Opportunity EmployerKC Company Ltd. is an equal opportunity employer. If you require accommodation during the application process, please contact aloha@kchawaii.com.Job Types: Full-time, Part-timePay: $17.00 - $18.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you interested in the Part-Time position, Full-Time position, or open to both positions?</li></ul>Ability to Commute:<ul><li>Kaneohe, HI 96744 (Preferred)</li></ul>Work Location: In person

Customer Service Representative (Order Processing)

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