help desk representative

BlackStone eIT

<p>At BlackStone eIT, we are seeking a skilled Help Desk professional to join our dynamic team. The ideal candidate will provide excellent technical support to our clients and internal users, ensuring timely resolution of issues while delivering superior customer service. As a Help Desk team member, you will play a key role in enhancing the operational efficiency of our technology systems.</p><b> Key Responsibilities </b><ul> <li>Respond to IT support requests via phone, email, or ticketing system in a timely manner.</li> <li>Diagnose and troubleshoot hardware and software issues; provide solutions or escalate as necessary.</li> <li>Document and track support issues, solutions, and user interactions in the help desk system.</li> <li>Assist in setting up and configuring new equipment for users.</li> <li>Provide guidance and training to users on software and tools.</li> <li>Monitor and manage support ticket backlog to ensure issues are resolved quickly.</li> <li>Stay informed on industry trends and emerging technologies to provide the best support possible.</li> <li>ser Support: Responding to user queries and issues, either via phone, video call, email, chat, or in-person.</li> <li> </li> <li>Troubleshooting: Diagnosing and resolving technical issues, which can range from simple password resets to more</li> <li> </li> <li>complex problems with network connectivity or software functionality.</li> <li> </li> <li>Hardware and Software Maintenance: Installing, configuring, and updating hardware and software, and ensuring they are functioning correctly.</li> <li> </li> <li>Documentation: Keeping records of issues and resolutions, maintaining IT inventory and documentation of processes and systems.</li> <li> </li> <li>Escalation of Issues: Recognizing when a problem needs to be escalated to a higher-level technical team or management.</li> <li> </li> <li>User Training and Guidance: Educating users on how to use various IT resources and software applications effectively.</li> <li> </li> <li>Ensuring Compliance: Making sure that IT practices adhere to organizational policies and industry standards, including security protocols.</li> <li> </li> </ul>

Help Desk

Watchyourhealth.com India Private Limited

<p><b>Job description:</b></p><p>We are seeking a dedicated and efficient Receptionist to join our healthcare facility. The ideal candidate will play a crucial role in ensuring smooth operations by handling various front desk responsibilities. This includes addressing customer inquiries, scheduling appointments, collecting patient feedback, providing health insurance recommendations, and offering guidance on diagnoses.</p><p>Responsibilities:</p><p>1. Customer Service:</p><p>- Addressing and resolving customer queries in a professional and courteous manner.</p><p>- Assisting patients with appointment scheduling and maintaining their availability records.</p><p>2. Appointment Management:</p><p>- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.</p><p>3. Feedback Collection:</p><p>- Soliciting feedback from patients to continuously improve the quality of services provided.</p><p>4. Health Insurance Recommendation:</p><p>- Offering guidance and recommendations on suitable health insurance options to patients.</p><p>5. Diagnosis Guidance:</p><p>- Providing basic information and guidance to patients regarding their diagnoses and treatments.</p><p>Job Location: Kandivali.</p><p>Job Timings:</p><p>- For males: 10:30 p.m. to 7:00 a.m.</p><p>- For females:</p><p>- Morning Shift: 6:30 a.m. to 3:00 p.m.</p><p>- General Shift: 10:30 am to 7:00 pm</p><p>- Evening Shift: 2:00 p.m. to 10:30 p.m.</p><p>Qualifications:</p><p>12th Preffered</p><p>- Excellent communication and interpersonal skills.</p><p>- Strong organizational abilities.</p><p>- Knowledge of basic medical terminology is a plus.</p><p>- Previous experience in a similar role is preferred</p><p>*Salary:-*18k to 22k in-hand (24 CTC)</p><p>Interested candidates can share their resume to 9080963662</p><p>Job Type: Full-time</p><p>Schedule:</p><ul><li>Day shift</li><li>Evening shift</li><li>Morning shift</li><li>Night shift</li></ul><p>Work Location: In person</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;18,000.00 - &#8377;22,000.00 per month</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Patient Help Desk (Voice)

Border States Electric

<div><div><div><div><div>Flexibility Option:
</div></div></div></div><div><div><div><div>Job Req Id: 31055
</div></div></div></div><div><div><div><div>Description:
<p>Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you&rsquo;re empowered to make decisions, find solutions and receive rewards for your hard work.<br>
<br>
<b>This position will be located in:</b> Maple Grove, MN</p>
<p><b>
Application Deadline: November 24, 2025 or Posted Until Filled</b></p>
<p><i>
Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.</i></p><div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
Supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of &ldquo;stock outs&rdquo;, and maintains assigned inventory stock locations.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><p><i>
Essential Functions</i></p>
<ul><li>Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.</li>
<li>Maintains a clean, safe and well-stocked City Desk display area.</li>
<li>Displays specials and other promotion items to sell.</li>
<li>Maintains vendor catalogs and price sheets.</li>
<li>Informs proper departments of &ldquo;stock outs&rdquo;, inventory discrepancies and other inventory problems or concerns.</li>
<li>Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.</li>
<li>Abides by all safety requirements including wearing the required PPE gear.</li>
</ul>
<p><i>Non-essential Functions</i></p>
<ul><li>Participates in the marketing planning and strategizing for BSE product lines, as needed.</li>
<li>Participates in the implementation and success of marketing plans, as required.</li>
<li>Attends sales meetings as required and keeps current on new products and applications.</li>
<li>Assists with receiving, shipping and other warehouse associate functions, as required.</li>
<li>Ensures all batched managed material is labeled accurately and inventoried, as needed.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
</div><div><ul><li>Minimum of a two-year business/trade degree preferred or the equivalent in work experience.</li>
<li>Minimum of one year of prior warehouse, city desk and/or sales experience with good knowledge of electrical products or systems preferred.</li>
<li>Requires the ability to read, write and speak in English.</li>
<li>Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, Email and SAP software.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Skills and Abilities</b></h2>
</div><div><ul><li>Excellent interpersonal, written and verbal communication, reading skills</li>
<li>Ability to effectively plan and organize.</li>
<li>Excellent customer service skills include being competent, accurate, responsive and engaged.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Physical Requirements</b></h2>
</div><div><p><b>
Lift and carry requirements (weight and frequency):</b><br>
Occasionally 0 &ndash; 33% Frequently 34 &ndash; 66% Continuously: 67 &ndash; 100%</p>
<ul>
<li><b>Lift from Floor to Waist:</b>
<ul><li>&lt; than 10 lbs. - Occasionally</li>
<li>10 to 25 lbs. - Occasionally</li>
<li>26 to 50 lbs. - Occasionally</li>
<li>51 to 75 lbs. - Occasionally</li>
<li>76 to 100 lbs. - Occasionally</li>
<li>101 + lbs. - Occasionally</li>
</ul></li><li><b>Above Waist Lift:</b>
<ul><li>&lt; than 10 lbs. - Occasionally</li>
<li>10 to 25 lbs. - Occasionally</li>
<li>26 to 50 lbs. - Occasionally</li>
<li>51 to 75 lbs. - Occasionally</li>
<li>76 to 100 lbs. - Occasionally</li>
<li>101+ lbs. - Not at all</li>
</ul></li><li><b>Unilateral Carry:</b>
<ul><li>&lt; than 10 lbs. - Occasionally</li>
<li>10 to 25 lbs. - Occasionally</li>
<li>26 to 50 lbs. - Not at all</li>
<li>51 to 75 lbs. - Not at all</li>
<li>76 to 100 lbs. - Not at all</li>
<li>101+ lbs. - Not at all</li>
</ul></li><li><b>Bilateral Carry:</b>
<ul><li>&lt; than 10 lbs. - Occasionally</li>
<li>10 to 25 lbs. - Occasionally</li>
<li>26 to 50 lbs. - Occasionally</li>
<li>51 to 75 lbs. - Occasionally</li>
<li>76 to 100 lbs. - Not at all</li>
<li>101+ lbs. - Not at all</li>
</ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Physical Activity</b></h2>
</div><div><p><b>
Frequency at which you would do the following in a typical day:</b></p>
<ul><li><b>Sitting </b>(a continuous period of being seated) - <b>Not at all</b></li>
<li><b>Standing </b>(for sustained periods of time) - <b>Frequently</b></li>
<li><b>Walking</b> (moving about on foot to accomplish tasks) - <b>Continuously</b></li>
<li><b>Bending/Stooping</b> (downward and forward) - <b>Occasionally</b></li>
<li><b>Crawling</b> (moving about on hands and knees or hands and feet) - <b>Not at all</b></li>
<li><b>Climbing/Walking Stairs </b>(ascending or descending) - <b>Occasionally</b></li>
<li><b>Reaching </b>(extending arms in any direction) - <b>Frequently</b></li>
<li><b>Crouching/Squatting </b>(bending the body downward and forward by bending leg and spine) - <b>Occasionally</b></li>
<li><b>Kneeling </b>(bending legs at knee to come to rest on knee(s)) - <b>Occasionally</b></li>
<li><b>Balancing </b>(maintaining body equilibrium to prevent falling) - <b>Frequently</b></li>
<li><b>Repetitive Motion </b>(substantial movement (motions) of the wrists, hands, and/or fingers) - <b>Occasionally</b></li>
<li><b>Trunk Rotation </b>(movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - <b>Occasionally</b></li>
<li><b>Pushing/Pulling </b>(using upper extremities to press against or draw or tug) - <b>Occasionally</b></li>
<li><b>Handling </b>(applying pressure to an object with the fingers and palm) - <b>Continuously</b></li>
<li><b>Fingering </b>(picking, pinching, typing; working primarily with fingers and not whole hand) - <b>Frequently</b></li>
<li><b>Talking </b>(expressing or exchanging ideas by means of the spoken word) - <b>Continuously</b></li>
<li><b>Driving </b>(the control and operation of a fork lift) - <b>Occasionally</b></li>
<li><b>Desk Work </b>(tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - <b>Continuously</b></li>
<li><b>Use of tools </b>(safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - <b>Frequently</b></li>
<li><b>Hearing </b>(perceiving the nature of sounds at normal speaking levels) - <b>Continuously</b></li>
<li><b>Exposure </b>(to adverse weather &amp; temperature conditions) - <b>Frequently</b></li>
<li><b>Travel </b>(travel needed to perform job duties) - <b>Not at all</b></li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Additional Information</b></h2>
</div><div><p>
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer&rsquo;s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. The pay range for this position is $21.30 per hour to $30.00 per hour, depending on experience.</p></div></div></div></div></div></div></div></div><p></p>

City Desk Representative

Right City

<p><b>Front Desk Representative (Female)</b></p><p><b>Location:</b> 1st Floor, Save Mart (Above Save Mart), Bahria Phase 2, Rawalpindi<br/><b>Timings:</b> 2 PM &ndash; 11 PM (UK Shift), Monday to Friday</p><p><b>Job Description:</b><br/>We are looking for a <b>Front Desk Representative (Female)</b> to represent the company with professionalism and warmth. The ideal candidate will manage front desk operations, assist clients and visitors, and support light social media branding. She should have a pleasant personality, confidence on camera, and the ability to handle online queries efficiently.</p><p><b>Requirements:</b></p><ul><li>Pleasant personality, age not above 25</li><li>Strong communication and presentation skills</li><li>Confident appearing in short social media videos for branding</li><li>Ability to manage social media messages and client queries</li><li>Organized, professional, and people-oriented</li></ul><p><b>Contact:</b> +92 319 9911979</p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs80,000.00 per month</p><p>Application Question(s):</p><ul><li>What's your age?</li></ul><p>Experience:</p><ul><li>Front desk: 1 year (Required)</li></ul><p>Location:</p><ul><li>Rawalpindi (Required)</li></ul><p>Work Location: In person</p>

Front Desk Representative (Female)

TALENTMATE

A hospitality company in Dubai is seeking a Front Desk Representative to manage front-desk operations, ensuring an excellent experience for guests. Ideal candidates should have experience in front desk roles, exceptional communication skills, and the ability to multitask effectively. Responsibilities include managing check-ins, handling reservations, and supporting guests with requests. This is a full-time position offering opportunities for career advancement.

Front Desk & Guest Services Lead

ARPAZ Technology Services

<p>We are looking for a sound <i><b>Customer Support Representative (female</b></i><b>).</b></p><ul><li><b>Applicants should resident of: Gulistan-e-Johar</b>.</li></ul><ul><li><i><b>( US based Healthcare</b></i>), its like a front Desk Officer for Patient Assistance. Its not a Sales Job.</li><li><i><b>Job Location: </b></i><i>Gulistan e Johar block 12 , Near Bin Hashim</i></li><li><i><b>Kindly apply people live at Gulistan e Johar, Mosamyat, and Safora </b></i></li><li><i><b>Working Hours: </b></i><i>Night shift onsite (8 pm - 5 am)</i></li><li><b>Industry:</b> US-Based Healthcare (Non-Sales Role)</li></ul><p><b>Location:</b> Gulistan-e-Johar Block 12, Near Bin Hashim<br/><b>Timings:</b> Night Shift (Onsite) &ndash; 8:00 PM to 5:00 AM</p><p>We are hiring a <b>Customer Support Representative</b> to serve as a front desk officer for patient assistance.</p><p><b>Job Responsibilities:</b></p><ul><li><b>Patient Assistance:</b> Handle incoming calls, provide information, and support patients with their queries.</li><li><b>Scheduling:</b> Book and manage patient appointments with clinics.</li><li><b>Communication:</b> Serve as a liaison between patients and healthcare providers.</li></ul><p><b>Eligibility:</b></p><ul><li>Female candidates preferred.</li><li><b>Applicants should resident of: Gulistan-e-Johar</b>.</li></ul><p><b>Benefits:</b></p><ul><li><i>Salary PKR 55000 to 65000.</i></li><li><i>5000 Attendance Allowance</i></li><li><i>5 Days a week ( sat-sun off)</i></li><li><i>Medical Insurance( Inpatient-Outpatient)</i></li><li><i>Gym Fees Re-imbursement</i></li><li><i>Free Pick and drop</i></li><li><i>Free Meal</i></li><li><i>2 Annual Bonuses</i></li></ul><p>You can send your CV to<i><b>hr@cogzance.com</b></i> or WhatsApp it at <i><b>3102487347</b></i>, kindly mention the <b>position title</b> in the subject line.</p><p>Job Type: Full-time</p><p>Pay: Rs55,000.00 - Rs65,000.00 per month</p><p>Work Location: In person</p>

Customer Support Representative ( Females -Night shift)

The First Group

<b>Job Description</b><br><div>
<div>
<div>
<p> <strong>Job Summary:</strong> </p> <p>The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service culture.</p> <p>Front Desk Supervisor is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Front Desk Supervisor is responsible for the supervision of the Front Office team and will also assist the Duty Managers in daily front office operations. As the company representative, you will make guests feel amazing, create warmth and strike up conversation.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <ul> <li>Ensure company brand standards, policies and procedures are always adhered to.</li> <li>Supervise daily shift process ensuring all team members adhere to standard operating procedures.</li> <li>Provide customers a positive first and last impression and maintain it at all times.</li> <li>Perform and delegate various tasks that are essential to daily operations of a hotel's front desk. These tasks include making or confirming reservations, verifying and collecting payments, controlling guest access to safe deposit boxes, and contacting housekeeping or maintenance when guests report a problem.</li> <li>Provide the team with necessary training and support.</li> <li>Bookkeeping duties, such as balancing accounts (credit limit).</li> <li>Must be friendly and outgoing, and possess excellent communication and problem-solving skills.</li> <li>Always ensure outstanding customer care.</li> <li>Respond to telephone and inquiries regarding reservations, hotel information and guest concerns.</li> <li>Use suggestive selling techniques to sell room nights, increase occupancy and revenue.</li> <li>Adhere to company credit limit policies.</li> <li>Allocate rooms to expected arrivals after checking the guest preferences and special requests.</li> <li>Build strong relationships and liaise with all other department s especially housekeeping, reservation etc.</li> <li>Cross check all billing instructions are correctly updated.</li> <li>Ensure Front Office log book / checklist is always updated and actioned upon.</li> <li>Ensure safety by following guest check in and security procedures and reporting suspicious activity to security and duty managers.</li> <li>Assist all departments in servicing the guests during high volume periods.</li> <li>Take responsibility in the absence of the Duty Manager/Front Office Manager.</li> </ul>
</div>
</div>
</div><b>
Desired Skill &amp; Expertise<br></b><div>
<div>
<div>
<ul> <li>At least 2 years  experience as Front Office Supervisor in 4/5* property with 300+ inventory</li> <li>Front Office computer literacy (e.g., OPERA, VICAS etc.)</li> <li>Excellent communications skills with Proficiency in speaking and writing Business English</li> <li>Required language(s): fluent English, with preferred fluent French, Arabic, or Russian</li> <li>Team player with excellent planning and organizing skills</li> <li>Able to work flexible working hours with rotating shifts</li> <li> <span>Pleasant personality with good problem-solving skills</span></li></ul></div></div></div>

Front Office Supervisor

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