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MARS Healthcare Network

The IT Service Desk is responsible for providing 24/7 support to internal users and external customers. The IT Help desk Executive will be responsible to provide technical support to internal, external users and clients as required. The Service Desk Executive will be considered as the firm&rsquo;s front liner and will be required to solve basic technical problems and provide support for all assigned areas.Key Responsibilities:<ul><li>Responsible for Level 1 support to all clients and internal users&rsquo; queries and provide technical support for the resolution of requests according to agreed SLAs.</li><li>Deliver training to staff and clients of RIS and corporate applications and assist with product demo to clients.</li><li>Responsible for managing service requests in the service management system and handle user requests via online requests, calls, and emails</li><li>Provide timely and efficient responses to customer inquiries and project requests. Update supervisor and management about critical IT issues and incidents.</li><li>Maintain up to date status of all operational support and project tickets in service desk software and provide regular updates to supervisor.</li></ul>Skills and Experience:<ul><li>Minimum 3-5 years experience as IT help desk support and delivering support to international clients and remote users. Knowledge of the ITIL framework is desirable.</li><li>Demonstrated ability to evaluate and think creatively with regard to solving problems.</li><li>Excellent written and verbal English communication skills and ability to work as an effective member in a remote team environment.</li><li>Effective time management, ability to multi task and excellent customer services skills are must have.</li></ul>Job Type: Full-timePay: From Rs80,000.00 per month

IT Helpdesk Analyst

Intermark product lines pvt ltd

We're looking for an IT Technician to join our growing team for part time (4 hours shift) with his studies!Responsibilities:<ul><li>Install, maintain, and troubleshoot hardware (PCs, laptops, printers, etc.)</li><li>Diagnose and resolve software issues (OS, applications, drivers)</li><li>Set up systems and network configurations</li><li>Provide technical support to internal staff</li><li>Ensure data backups, system updates, and device security protocols</li><li>Maintain inventory of hardware and software assets</li></ul>Requirements:<ul><li>Minimum 6 months to 1 years of hands-on IT support experience</li><li>Good knowledge of Windows OS, networking basics, and hardware components</li><li>Experience with installation and configuration of IT systems</li><li>Problem-solving mindset with excellent communication skills</li><li>Bachelor's degree in Computer Science or related field (preferred but not mandatory)</li></ul>What We Offer:<ul><li>Supportive and collaborative work environment</li><li>Opportunities to grow within the tech team</li><li>Market-competitive salary</li><li>Medical</li><li>Sim Allowance</li></ul>To Apply: Send your resume to h*r@intermarkproduct.comwith the subject line &quot;IT Technician Application&quot;*Job Type: Part-timePay: Rs18,000.00 - Rs20,000.00 per monthWork Location: In person

IT Technician (Male)

Viper Technology

Key responsibilities include diagnosing and troubleshooting technical issues via phone, email, or chat, maintaining customer records in a ticketing system, escalating complex problems, and contributing to a knowledge base. Strong problem-solving, communication, and customer service skills are essential for this role, as is a good understanding of operating systems, networking, and various hardware and software.Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>repairing: 3 years (Preferred)</li></ul>Language:<ul><li>English &amp; Urdu (Preferred)</li></ul>Application Deadline: 29/08/2025

Helpdesk engineer / IT Officer

Aspire92

Job Description:We are seeking a proactive and technically skilled IT Support Executive to join our team. The ideal candidate will be responsible for ensuring smooth onboarding of new employees through timely IT equipment setup and support. This role includes handling Cisco networking equipment, providing Microsoft account support, and troubleshooting issues in key business software such as QuickBooks. A solid understanding of Microsoft environments and general IT infrastructure is essential.Key Responsibilities:Set up laptops, workstations, and IT equipment for new joiners.Manage user accounts in Microsoft 365 (Outlook, Teams, OneDrive, etc.).Troubleshoot software issues including QuickBooks, Microsoft Office, and other company tools.Handle Cisco network equipment, including basic configuration and maintenance.Ensure smooth connectivity and resolve any network or hardware-related issues.Coordinate with external vendors for IT procurement or warranty services.Maintain asset inventory of all IT hardware and software licenses.Provide remote or on-site technical assistance to staff as needed.Implement and support IT security best practices.Assist in regular data backups and system updates.Requirements &amp; Qualifications:Bachelor&rsquo;s degree in information technology, Computer Science, or related field.1&ndash;3 years of experience in IT support or similar role.Hands-on experience with Microsoft environments (Windows OS, Microsoft 365, Active Directory).Familiarity with Cisco equipment (routers, switches, etc.) and basic networking principles.Working knowledge of accounting or operational software like QuickBooks is a plus.Good problem-solving and communication skills.Ability to work independently and manage multiple tasks.Skills:Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or CCNA.Experience in a BPO or service-based organization.Knowledge of remote desktop tools and IT ticketing systems.Job Type: Full-timeWork Location: Remote

IT Help Desk

Polymer Bags Manufacturing Company

Key Responsibilities:<ul><li>Provide technical support to staff for hardware, software, and networking issues.</li><li>Install, configure, and maintain computer systems, printers, scanners, and other IT equipment.</li><li>Set up and support event-specific IT infrastructure (Wi-Fi, internet, printers, etc.) at exhibition venues.</li><li>Troubleshoot and resolve issues related to LAN, WAN, VPN, and other connectivity.</li><li>Manage email accounts, user access, and basic cybersecurity measures.</li><li>Maintain inventory of IT assets and ensure regular maintenance.</li><li>Coordinate with external vendors for IT equipment and support.</li><li>Assist in software installations, updates, and backups.</li><li>Monitor IT systems and report irregularities or security threats.</li><li>Document IT processes, procedures, and resolutions for reference.</li></ul>Job Type: Full-timeWork Location: In person

IT Support Officer

Fresh Basket

Timings: 10:00 AM to 8:00 PMLocation: DHA (Head Office- Badar Commercial)Company Benefits:Annual Leaves (Encashment)Provident Fund (5%)Medical Insurance (3.5 Lac)(OKR) Incentive (Monthly)Punctuality Allowance (Monthly)Employee Purchasing DiscountsWe are seeking a highly motivated and technically skilled Junior IT Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance and support to our employees in areas such as networking and system hardware, software/system issues troubleshooting, and monitoring CCTV footage for reporting and checking employees' activity, verification of product returns, and identifying any suspicious activity. This is an entry level position that offers an excellent opportunity to gain hands on experience and develop a strong foundation in IT support.Responsibilities:<ul><li>Provide first level technical support to employees via various communication channels (e.g., in person, email, phone) regarding networking and system hardware, software, and system issues troubleshooting.</li><li>Assist in the installation, configuration, and maintenance of computer hardware, software, and network equipment.</li><li>Perform routine system checks to ensure proper functioning and identify any potential issues or vulnerabilities.</li><li>Monitor CCTV footage regularly to report and check employees' activity, ensuring compliance with company policies and procedures.</li><li>Conduct investigations into suspicious activity based on CCTV footage and collaborate with relevant team to address any security concerns.</li><li>Verify product returns by cross referencing data and conducting thorough inspections, ensuring compliance with return policies.</li><li>Document and maintain accurate records of technical issues, troubleshooting steps taken, and resolutions provided in a ticketing system.</li><li>Collaborate with the IT team to resolve complex technical problems and escalate issues when necessary.</li><li>Assist in the development and implementation of IT policies, procedures, and guidelines.</li><li>Stay updated with the latest industry trends, technologies, and best practices related to networking, system hardware, software, and security monitoring.</li><li>POS ERP will be preferred.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or a related field is preferred.</li><li>Previous experience in IT support or related roles is advantageous but not mandatory.</li><li>Strong knowledge of computer networking concepts, including TCP/IP, DNS, DHCP, and VPN.</li><li>Familiarity with system hardware components and their functionalities.</li><li>Proficiency in troubleshooting software and system issues, including operating systems (e.g., Windows, macOS, Linux), applications, and hardware peripherals.</li><li>Ability to handle and analyze CCTV footage to identify and report any suspicious activity.</li><li>Excellent problem-solving skills with a logical and analytical mindset.</li><li>Strong communication skills, both verbal and written, with the ability to explain technical concepts to nontechnical users.</li><li>Detail oriented with good organizational and time management skills.</li><li>Ability to work independently as well as collaboratively within a team environment.</li><li>Basic understanding of information security principles and practices.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

IT Assistant

Mezrab, Pakistan

Key Responsibilities:<ul><li>Provide support to end-user machines.</li><li>Provide technical support to staff and resolve IT issues.</li><li>Manage software installations and upgrades.</li><li>Assist with cybersecurity measures and data backup protocols.</li><li>Repairing hardware malfunctions, software issues, and networking problems.</li><li>Microsoft Hyper-V environment maintenance.</li><li>Veeam job setup and monitoring.</li><li>Data Center monitoring.</li><li>Microsoft365 configuration and troubleshooting.</li><li>Any other official assignment assigned by line manager.</li></ul>Requirements:<ul><li>Bachelor's degree in Information Technology or Computer Sciences.</li><li>2 -3 years experience in IT support or system administration.</li><li>Strong knowledge of hardware, software, and networking.</li><li>Excellent problem-solving and communication skills.</li><li>Basic knowledge of storage and servers.</li><li>Ability to work independently and as part of a team.</li></ul>MSS is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and adults at risk, and we expect all staff and partners to adhere to our safeguarding policiesJob Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

IT Executive

Explore 286+ Help desk technician in Karachi this September. Find roles across top companies and apply now to boost your career.