help desk technician

Faisal Bilwany Associates

Job Title: IT AssistantLocation: Defence Phase 6, Bukhari Commercial Area, Karachi Job Type: Full-TimeJob Overview:We are looking for a reliable and technically skilled IT Assistant to support the day-to-day IT operations of our architecture firm. The candidate will be responsible for maintaining systems, troubleshooting issues, and ensuring smooth functioning of all hardware and software.Key Responsibilities:<ul><li>Install, configure, and maintain computer systems, printers, and networks</li><li>Provide technical support to staff for hardware, software, and internet issues</li><li>Manage office network, Wi-Fi, and basic server tasks</li><li>Troubleshoot system errors and resolve IT-related problems efficiently</li><li>Maintain backups and ensure data security</li><li>Install and update software such as AutoCAD, SketchUp, Revit, and other design tools</li><li>Monitor system performance and suggest improvements</li><li>Coordinate with external vendors for repairs or upgrades when needed</li></ul>Requirements:<ul><li>Diploma or Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>1&ndash;2 years of relevant experience (fresh candidates with strong skills may apply)</li><li>Basic knowledge of networking, hardware troubleshooting, and Windows OS</li><li>Familiarity with installing and managing design software is a plus</li><li>Good problem-solving and communication skills</li><li>Ability to handle multiple tasks and respond quickly to issues</li></ul>Preferred Skills:<ul><li>Knowledge of LAN/WAN setup and maintenance</li><li>Experience with data backup systems and cybersecurity basics</li><li>Understanding of office IT infrastructure</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary (based on experience)</li><li>Friendly and professional work environment</li><li>Growth opportunities within the company</li></ul>Pay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

IT Assistant

HRC Recruitment

Job description:We are looking for a responsible and technically skilled IT Support Officer to manage and maintain our company&rsquo;s IT infrastructure. The ideal candidate should have hands-on experience in networking, system troubleshooting, and user support.Responsibilities:<ul><li>Install, configure and maintain Windows systems</li><li>Troubleshoot hardware, software and network issues</li><li>Manage users, email accounts and password resets</li><li>Assist in basic network troubleshooting</li><li>Backup monitoring and data protection</li><li>Assist in CCTV and basic security system monitoring</li><li>Support internet connectivity and ISP coordination</li><li>Maintain IT equipment and system updates</li></ul>Requirements:<ul><li>Diploma / Bachelor&rsquo;s in IT or related field</li><li>1&ndash;3 years experience in IT Support</li><li>Knowledge of Networking</li><li>Good communication and problem-solving skills</li><li>Willingness to learn and grow in IT field</li><li>Ability to handle users professionally</li></ul>Work Location: In personPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

IT Support

Boston Neurobehavioral Associates

<div>
 
 
 
 
 Citadel Healthcare Management (PVT) LTD.
 
 provides healthcare management services for practices across North America. Our dedicated team supports a wide range of medical administration tasks, working collaboratively across multiple disciplines.
 
 
 
 
 
 
 Our mission is to offer employees meaningful opportunities to apply their expertise, grow in their careers, and contribute to the organization&rsquo;s ongoing success.
 
 
 
 
 
 
 We are committed to creating a workplace where employees feel valued, supported, and motivated. By fostering a collaborative and engaging environment, we ensure that every contribution is recognized and appreciated.
 
 
 
 
 
 
 At Citadel, diversity and inclusion are at the heart of our culture. We welcome individuals from all backgrounds&mdash;regardless of gender, ethnicity, age, religion, lifestyle, or disability&mdash;and embrace the unique perspectives and experiences they bring. Through teamwork, innovation, and continuous professional development, we empower our employees to thrive and drive progress within the organization.
 
 
 
 
 
 
 
 As
 
 IT Support Executive&nbsp;
 
 - of CHM you will be liable to perform the following job duties:
 
 
 
 
 Technical support
 
 
 
 
 <ul>
 <li>
 
 
 
 Troubleshoot and resolve hardware and software issues for PC and Mac users
 
 
 
 </li>
 <li>
 
 
 
 Provide first-tier support for audio/visual issues and global meetings
 
 
 
 </li>
 <li>
 
 
 
 Upgrade and manage systems to ensure optimal performance
 
 
 
 </li>
 <li>
 
 
 
 Handle computer upgrades, migrations, and terminations
 
 
 
 </li>
 </ul>
 
 
 
 
 Customer service
 
 
 
 
 <ul>
 <li>
 
 
 
 Assist users with IT-related problems and technical support
 
 
 
 </li>
 <li>
 
 
 
 Respond to service requests, repairs, and support inquiries
 
 
 
 </li>
 <li>
 
 
 
 Provide VIP support for executives and board members
 
 
 
 </li>
 </ul>
 
 
 
 
 Ticket management
 
 
 
 
 <ul>
 <li>
 
 
 
 Manage and prioritize support tickets using a tracking system
 
 
 
 </li>
 <li>
 
 
 
 Maintain the ticket queue and team communication channels
 
 
 
 </li>
 </ul>
 
 
 
 
 System administration
 
 
 
 
 <ul>
 <li>
 
 
 
 Implement business and productivity software
 
 
 
 </li>
 <li>
 
 
 
 Maintain and back up security databases
 
 
 
 </li>
 <li>
 
 
 
 Create and maintain IT documentation and SOPs
 
 
 
 </li>
 </ul>
 
 
 
 
 Asset management
 
 
 
 
 <ul>
 <li>
 
 
 
 Configure laptops for new hires
 
 
 
 </li>
 <li>
 
 
 
 Process returned assets for reuse or e-waste
 
 
 
 </li>
 <li>
 
 
 
 Track loaner systems using asset management tools
 
 
 
 </li>
 <li>
 
 
 
 Document technical processes, upgrades, and decisions
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Requirements and skills
 
 
 
 
 
 Required
 
 
 
 
 <ul>
 <li>
 
 
 
 Minimum 2 years of experience in an IT support environment
 
 
 
 </li>
 <li>
 
 
 
 Experience with ticket management systems
 
 
 
 </li>
 <li>
 
 
 
 Basic knowledge of macOS, iOS, Android, Windows, and networking fundamentals
 
 
 
 </li>
 <li>
 
 
 
 Familiarity with Microsoft 365, Google Workspace, and AV troubleshooting
 
 
 
 </li>
 <li>
 
 
 
 Excellent written and verbal communication skills
 
 
 
 </li>
 <li>
 
 
 
 Strong customer service and problem-solving abilities
 
 
 
 </li>
 <li>
 
 
 
 Availability for after-hours or weekend support
 
 
 
 </li>
 <li>
 
 
 
 High professionalism and commitment to data security
 
 
 
 </li>
 </ul>
 
 
 
 
 Preferred
 
 
 
 
 <ul>
 <li>
 
 
 
 Strong passion for troubleshooting and problem-solving
 
 
 
 </li>
 <li>
 
 
 
 Attention to detail and IT documentation management
 
 
 
 </li>
 <li>
 
 
 
 Experience managing asset inventory
 
 
 
 </li>
 <li>
 
 
 
 Understanding of standardization and best practices
 
 
 
 </li>
 <li>
 
 
 
 Strong English communication and business writing skills
 
 
 
 </li>
 <li>
 
 
 
 Ability to work in ambiguous situations
 
 
 
 </li>
 <li>
 
 
 
 Experience providing VIP executive support
 
 
 
 </li>
 <li>
 
 
 
 Ability to handle sensitive information confidentially
 
 
 
 </li>
 </ul>
 
 
 
 Education and experience
 
 
 
 
 Education
 
 
 
 
 <ul>
 <li>
 
 
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or equivalent experience
 
 
 
 </li>
 </ul>
 
 
 
 
 Work experience
 
 
 
 
 <ul>
 <li>
 
 
 
 At least 2 years in an IT support role
 
 
 
 </li>
 <li>
 
 
 
 Hands-on experience with hardware/software troubleshooting and service requests
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 Benefits
 
 
 
 
 </li>
 <li>
 <ul>
 <li>
 <ul>
 <li>
 
 
 
 Provident Fund
 
 
 
 </li>
 <li>
 
 
 
 Leave Encashment
 
 
 
 </li>
 <li>
 
 
 
 Gratuity
 
 
 
 </li>
 <li>
 
 
 
 Health Insurance
 
 
 
 </li>
 <li>
 
 
 
 Inflation Bonus
 
 
 
 </li>
 <li>
 
 
 
 Housing Allowance
 
 
 
 </li>
 <li>
 
 
 
 Patient seen Bonus
 
 
 
 </li>
 <li>
 
 
 
 Eid Bonus
 
 
 
 </li>
 </ul>
 </li>
 </ul>
 </li>
 </ul>
 
 
 
 Salary:
 
 
 60,000PKR - 80,000PKR
 
 
</div>

IT Support Specialist - Outpatient Clinic USA

Efrotech Private Limited

1. Job Description:&middot; Check and analyze ticket priorities, and respond accordingly.&middot; Resolve client issues within the given SLA.&middot; Provide customers with step-by-step guidance by troubleshooting issues, asking targeted questions, and providing prompt responses to resolve the ticket.&middot; If there is a bug in the application, forward the ticket to the development team.&middot; Provide all necessary information regarding the development ticket to the developer.&middot; If there is a new custom request, close the ticket after informing the client, and forward the client&rsquo;s requirement to the implementation &amp; Sales team via email.&middot; Investigate the root causes of issues/bugs to fix them permanently before deployment at the customer&rsquo;s end.&middot; Follow up on development related tickets with the development team and update the response on ticket accordingly.&middot; Responsible for conducting training sessions for team members and new joiners.2. Job Specification:&middot; Bachelor&rsquo;s Degree in BSIT/BSCS/ BSSE or relevant certification.&middot; Candidate must have minimum 02+ years of experience in the relevant field&middot; Excellent analytical and problem-solving skills.&middot; Exceptional ability to prioritize and diagnose problems.&middot; Good interpersonal skillsWork Location: In person

Software Support Executive

Emerald Telecom Private Limited

Job Description (Including but not limited to):<ul><li>Provide remote technical troubleshooting and support.</li><li>Manage and resolve support tickets.</li><li>Assist customers primarily in the UK, as well as in the US, Canada, and Australia.</li><li>Respond to customer queries via calls or emails, offer guidance, perform software installations, and train customers on product usage.</li><li>Coordinate with the Product Development team to report and resolve issues.</li><li>Diagnose and resolve hardware and software-related problems.</li><li>Assist prospects by helping them troubleshoot and resolve their issues.</li></ul>Required Experience:<ul><li>Experience with software and software support.</li><li>Prior experience in a support role is an advantage.</li><li>Strong spoken and written English communication skills.</li><li>Knowledge of Voice over IP (VoIP) is a plus.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>What will be your expected salary?</li><li>Do you speak fluent english?</li><li>Can you work in the rotational shifts (weekly wise) and rotationals OFFs?</li><li>What's your current salary?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

Inbound Technical Support Consultant

NielsenIQ

<div>Company Description 
Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View&trade; on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet. 
Job Description 
We are seeking a highly motivated and detail-oriented individual to join our team as a Desk Research Analyst. As a Desk Research Analyst, you will be responsible for conducting comprehensive research and analysis to support the Online Universe Classification project.<ul><li>
Be responsible for the Classification of Web Shops in the POS Manager</li><li>
Manual Matching of Physical Shops &amp; Business Partners in POS Manager</li><li>
Address Validation of Physical Shops &amp; Business Partners in POS Manager</li><li>
Be ensuring high quality in results.</li><li>
Have to support a project that aims to extend the boundaries of Desk Research</li></ul> 

Qualifications 
<ul><li>
Proficient in MS Office</li><li>
Basic Online Product Searching</li><li>
Graduate degree from a reputable institute</li></ul> 

Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Desk Research Analyst

3D Lifestyle

Job DescriptionAbout the Company:3D Lifestyle Ltd. is the Largest Medical Aesthetic Center. 3D Lifestyle Ltd. a UK based brand and an International Company affiliated with 3D Lipo. 3D Lifestyle Ltd. provides different Non Surgical Treatments like Laser Hair Removal, Body Contouring, Tattoo Removing, Hydra Facial, Collagen facial, Skin Rejuvenation, PRP, Chemical peels, Anti Aging Procedures etc.Our Organizational Culture : 3D Lifestyle is a workplace where our employees are engaged and they work together on all work related projects and help where necessary. Our employees are knitted together, not separated. We embrace new ideas by our employees . We truly believe that a positive culture comes from being mindful, and respecting your coworkers, and being empathetic and that's our core belief. Hence, 3D lifestyle is definitely a workplace where there will be a smile on your face &amp; laughter as when you are at your desk, or walking down the hallway or the moment when you stepped into the office. You hear people having conversations and having a good time in the midst of high stress level with intense focus.3D lifestyle is in a hunt for a suitable candidate for the position &quot;Center Managers/ Front Desk Managers&quot;Education :B.com, BSc, BBA, M.Com, or 2 years associate degree or any other relevant degree.(Must be a graduate)Requirements &amp; Skills:<ul><li>Well groomed &amp; Confident personality</li><li>Excellent Communication Skills</li><li>MS Office (Excel, word)</li><li>Computer Literate</li><li>Proactive personality</li></ul>Experience :Minimum 1 year of experience in a call center or in any other customer service is mandatory for this position.Responsibilities:<ul><li>Greeting &amp; welcoming customers</li><li>Dealing with inquiries, complaints and emergencies</li><li>Undertaking administrative &amp; operational tasks acting as a central manager for the branch of the company</li><li>Keeping customer, statistical and financial records</li><li>Coordination with doctors in terms of setting appointments, consultations, follow up calls and reminder calls</li><li>Supervise and monitor the admin and janitorial staff</li><li>Cash handling</li></ul>Gender: Male &amp; Female both are eligible to apply. Males are highly encouraged to apply.Location: DHA Phase 6, Karachi Candidates who can join immediately would be preferredJob Types: Full-time, ContractPay: Rs40,000.00 per monthWork Location: In person

Center Manager/Front Desk Job- DHA Phase 6, Karachi

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