technical support engineer Jobs in Karachi Pakistan

technical support engineer

it technician

customer service specialist Jobs in Karachi Pakistan

customer service specialist

ac technician

hardware technician Jobs in Karachi Pakistan

hardware technician

help desk technician

DM Clinical Research

<div>The IT Support Specialist I is to provide help to level one issue, as well as knowledge on technology to train staff. 
You will also be responsible for assisting and providing support for technical issues. 
 
DUTIES &amp; RESPONSIBILITIES<ul><li>
Assisting and providing support for technical issues</li><li>
Collaborate with IT team, cross-functional teams and all DMCR departments</li><li>
Work independently in a hybrid environment with limited supervision with the ability to prioritize objectives</li><li>
Serve as the initial point of contact for incoming support requests, provide all level 1 support, enter all activities into the ticketing system, provide updates, and resolve requests in accordance with departmental standards. Ability to triage incoming requests to the appropriate person.</li><li>
Assist in the compilation/maintenance of an accurate inventory of hardware and software</li><li>
Assist in network troubleshooting layer 1 through layer 7 of the OSI model. Including but not limited to network applications and physical cabling (voice &amp; data) issues that affected workstation connectivity.</li><li>
Train staff in how to use a computer, email, audio/video, and telecommunication features and functionality.</li><li>
Create end-user documentation and guides as needed</li><li>
Coordinates and performs support for laptops, desktops, and mobile devices. Including but not limited to peripherals, office copiers, printers, and cameras. Ability to research and resolve technical issues.</li><li>
Deliver and set up equipment in and around metropolitan Houston</li><li>
Any other matters as assigned by management.</li></ul> 
KNOWLEDGE &amp; EXPERIENCE 
 
Education:<ul><li>
High school diploma or GED, required</li><li>
Associates Degree or Bachelor&rsquo;s Degree, preferred</li></ul> 
Experience:<ul><li>
1+ years of help desk function with end user computer support. Experience may be accepted in lieu of experience.</li></ul> 
Credentials:<ul><li>
Network+, Google Workspace Certification, and/or Microsoft 365 Enterprise Admin</li><li>
Required: CompTIA A+ (or equivalent)</li></ul> 
Knowledge and Skills:<ul><li>
Excellent customer service and communication skills</li><li>
Ability to troubleshoot software and hardware problems</li><li>
Familiarity with common software applications and operating systems</li><li>
Ability to work well under pressure</li><li>
Strong time-management skills</li><li>
Experience with ticketing systems</li><li>
Ability to teach technical concepts in a non-technical manner</li><li>
Ability to research technical issues</li><li>
Experience with remote support tools</li><li>
Ability to learn quickly and adapt to new technologies</li></ul></div>

IT Support Specialist I

Asianet Pakistan

Responsible for informing any change in IT inventory to management, maintenance of systems, and resolved issues raised by employees about the systemRESPONSIBILITIES:1) Network Troubleshooting 2) Windows and software installation and maintenance. 3) Configuring of hardware &amp; software components 4) Software downloading and update versions 5) TroubleShooting of CCTV camera 6) Troubleshooting of hardware &amp; software issues 7) Routine Maintenance of Computer Systems 8) Conducting user&rsquo;s backup if needed. 9) Providing orientation and support to users. 10) Follow the task as per AM-IT/Manager IT Assign 10) Complaint sheet and IT requisitions.Note: 1 Year of Relevant experience is requiredJob Type: Full-timeApplication Question(s):<ul><li>are you vaccinated</li></ul>Experience:<ul><li>IT Technician: 3 years (Required)</li></ul>Work Location: In person

IT Technician

Level 3 BOS

<div>
 
 Description
 
 
 
 
 Job Description
 
 
 
 We are looking for an experienced and proactive
 
 Executive IT Support (Night Shift)
 
 to join our IT Department. The successful candidate will be responsible for providing technical assistance to end-users, resolving hardware, software, and network-related issues, and ensuring smooth and secure IT operations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide technical support to employees for all computer and IT-related issues.
 </li>
 <li>
 Create, modify, and manage user accounts and services across various cloud platforms.
 </li>
 <li>
 Offer support via phone, in-person, and remote tools across multiple platforms.
 </li>
 <li>
 Administer and maintain systems such as Active Directory, Azure, SharePoint, Exchange, Office 365, EndPoints, firewalls, load balancers, email filters, backups, and phone systems.
 </li>
 <li>
 Set up and support Office 365, including configuring devices, email clients, computers, and mobile phones.
 </li>
 <li>
 Work with virtual desktop environments and remote desktop technologies.
 </li>
 <li>
 Configure, deploy, and relocate desktops, laptops, printers, and other related devices.
 </li>
 <li>
 Identify, report, and mitigate potential cybersecurity threats.
 </li>
 <li>
 Configure and manage advanced network firewalls and switches.
 </li>
 <li>
 Troubleshoot, resolve, and document end-user system issues efficiently.
 </li>
 <li>
 Ensure timely resolution of all IT requests with high-quality service.
 </li>
 <li>
 Organize, prioritize, and manage tasks to meet deadlines.
 </li>
 <li>
 Prepare and maintain technical documentation for configurations and procedures.
 </li>
 <li>
 Coordinate and define project scopes with telecom contractors.
 </li>
 <li>
 Perform cabling, equipment installation, and related IT infrastructure tasks.
 </li>
 <li>
 Communicate and follow up with external vendors such as ISPs, cloud providers, and consultants.
 </li>
 <li>
 Research, design, and implement new IT solutions as required by the business.
 
 
 </li>
 </ul>
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 Good English communication is required.
 </li>
 <li>
 Minimum 2 years of experience in an IT support/help desk role.
 </li>
 <li>
 Certifications (A+, Network+, Microsoft) are preferred but not mandatory.
 </li>
 <li>
 Hands-on experience in configuring and supporting computer hardware, software, and networks.
 </li>
 <li>
 Ability to communicate technical issues clearly to both technical and non-technical users.
 </li>
 <li>
 Proficient in troubleshooting and supporting Windows Servers, VMWare, Hyper-V, Windows 10/11, and Office 365.
 </li>
 <li>
 Strong analytical and problem-solving skills with a quick response approach.
 </li>
 <li>
 Self-motivated, eager to learn, and solution-oriented.
 </li>
 <li>
 Comfortable working in a fast-paced environment.
 </li>
 <li>
 Advanced proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
 </li>
 <li>
 Basic knowledge of Cloud Solutions and Cloud Computing.
 </li>
 <li>
 Understanding of wireless networks setup, maintenance, and troubleshooting.
 </li>
 <li>
 Experience with video conferencing systems, mobile devices (iOS, iPadOS, Android), and other hardware/software tools.
 </li>
 <li>
 Experience providing remote support through phone and remote-access applications.
 </li>
 <li>
 Familiarity with enterprise mobile device management (MDM) is preferred.
 </li>
 <li>
 Hands-on experience with telecom systems, structured cabling, switches, panels, cameras, and access points.
 </li>
 <li>
 Ability to work effectively under pressure and handle multiple tasks simultaneously.
 </li>
 <li>
 Willingness to work flexible hours, weekends, and participate in on-call rotations.
 </li>
 <li>
 Enthusiastic about learning new technologies with opportunities for career growth within the IT department.
 
 
 </li>
 </ul>
 
 Qualification
 
 
 
 <ul>
 <li>
 BSCS / MCS or equivalent degree in IT or a related field.
 </li>
 <li>
 Relevant IT certifications will be a plus.
 </li>
 </ul>
</div>

Executive IT Support (Night Shift)

Retail online

Job DescriptionWe are looking for an experienced and proactive Executive IT Support (Night Shift) to join our IT Department. The successful candidate will be responsible for providing technical assistance to end-users, resolving hardware, software, and network-related issues, and ensuring smooth and secure IT operations.Key Responsibilities:<ul><li>Provide technical support to employees for all computer and IT-related issues.</li><li>Create, modify, and manage user accounts and services across various cloud platforms.</li><li>Offer support via phone, in-person, and remote tools across multiple platforms.</li><li>Administer and maintain systems such as Active Directory, Azure, SharePoint, Exchange, Office 365, EndPoints, firewalls, load balancers, email filters, backups, and phone systems.</li><li>Set up and support Office 365, including configuring devices, email clients, computers, and mobile phones.</li><li>Work with virtual desktop environments and remote desktop technologies.</li><li>Configure, deploy, and relocate desktops, laptops, printers, and other related devices.</li><li>Identify, report, and mitigate potential cybersecurity threats.</li><li>Configure and manage advanced network firewalls and switches.</li><li>Troubleshoot, resolve, and document end-user system issues efficiently.</li><li>Ensure timely resolution of all IT requests with high-quality service.</li><li>Organize, prioritize, and manage tasks to meet deadlines.</li><li>Prepare and maintain technical documentation for configurations and procedures.</li><li>Coordinate and define project scopes with telecom contractors.</li><li>Perform cabling, equipment installation, and related IT infrastructure tasks.</li><li>Communicate and follow up with external vendors such as ISPs, cloud providers, and consultants.</li><li>Research, design, and implement new IT solutions as required by the business.</li></ul>Required Skills and Experience:<ul><li>Good English communication is required.</li><li>Minimum 2 years of experience in an IT support/help desk role.</li><li>Certifications (A+, Network+, Microsoft) are preferred but not mandatory.</li><li>Hands-on experience in configuring and supporting computer hardware, software, and networks.</li><li>Ability to communicate technical issues clearly to both technical and non-technical users.</li><li>Proficient in troubleshooting and supporting Windows Servers, VMWare, Hyper-V, Windows 10/11, and Office 365.</li><li>Strong analytical and problem-solving skills with a quick response approach.</li><li>Self-motivated, eager to learn, and solution-oriented.</li><li>Comfortable working in a fast-paced environment.</li><li>Advanced proficiency in Microsoft Office (Word, Excel, Outlook, etc.)</li><li>Basic knowledge of Cloud Solutions and Cloud Computing.</li><li>Understanding of wireless networks setup, maintenance, and troubleshooting.</li><li>Experience with video conferencing systems, mobile devices (iOS, iPadOS, Android), and other hardware/software tools.</li><li>Experience providing remote support through phone and remote-access applications.</li><li>Familiarity with enterprise mobile device management (MDM) is preferred.</li><li>Hands-on experience with telecom systems, structured cabling, switches, panels, cameras, and access points.</li><li>Ability to work effectively under pressure and handle multiple tasks simultaneously.</li><li>Willingness to work flexible hours, weekends, and participate in on-call rotations.</li><li>Enthusiastic about learning new technologies with opportunities for career growth within the IT department.</li></ul>Qualification:<ul><li>BSCS / MCS or equivalent degree in IT or a related field.</li><li>Relevant IT certifications will be a plus.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

IT Support Executive (Night Shift)

Emerald Telecom Private Limited

Job Description (but not limited to)<ul><li>Remote technical troubleshooting.</li><li>Support tickets handling.</li><li>Provide support to customers in the UK (mostly), US, Canada &amp; Australia.</li><li>Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.</li><li>Liaison with the Product Development team for any issues.</li><li>Troubleshooting system and diagnosing and solving hardware or software faults.</li><li>Help prospects in resolving their issues.</li></ul>Required Experience:<ul><li>Software knowledge / Software Support.</li><li>Prior experience in a support position will be a plus.</li><li>The candidate must also possess better-than-average spoken and written English communication skills.</li><li>Must have an extrovert personality.</li><li>Good Analytical and Creative thinking skills.</li><li>Good Interpersonal and Motivational skills</li><li>Knowledge of Voice over IP will be a plus.</li></ul>Required Education &amp; Skills<ul><li>Computer science graduation (Mandatory)</li><li>Telerik component</li><li>Desktop applications</li><li>Cefsharp</li><li>Gecko browser</li></ul>Highly Preferred Technical Skills:<ul><li>Knowledge about the Networks / Databases, GPRS, GPS, and VOIP.</li></ul>Job Industry:<ul><li>Software/IT industry</li></ul>Other Benefits:<ul><li>Health Insurance</li><li>Annual Leaves</li></ul>Pay: Rs80,000.00 - Rs150,000.00 per monthJob Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Do you have educational background in Computer Science?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Technical Support: 2 years (Preferred)</li></ul>Language:<ul><li>English Fluently (Preferred)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

Inbound Technical Support Representative – UK Market

Limton Group of Companies

Limton Group of Companies is currently hiring for IT SupportJob Type: Full-timeQualification RequirementsIntermediate / Diploma /Certifications will be preferredExperience RequirementsAt least 1 year experience in IT support.Responsibilities:Primary Job responsibilities are to maintain:- Installation of OS, Office &amp; other softwares- PC Assembling, Maintenance, Repair &amp; Support- Resolution of day to day problems of end user- Printer issues- Network troubleshooting- IT Inventory Management- UPS Monitoring / Maintenance- CCTV / DVR troubleshooting- AntiVirus UpdatesTravelingOutstation Travelling Not required. However sometimes travelling may require to support Limton other offices &amp; clients (if required)Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

IT Support

Explore 372+ Help desk technician in Karachi Pakistan this November. Find roles across top companies and apply now to boost your career.

372 help desk technician jobs IN Karachi Pakistan

IT Support Specialist I

IT Technician

IT Technician

Executive IT Support (Night Shift)

IT Support Executive (Night Shift)

Inbound Technical Support Representative – UK Market

IT Support