helpdesk technician

Karami Companies Management

We are seeking a reliable and technically skilled IT Support Technician to join our team. The successful candidate will provide day-to-day IT support in a Windows environment, including troubleshooting issues with networking, computers, printers, and CCTV systems. The role also involves assisting with IT purchasing and asset management. A valid driving license is required, and having your own vehicle will be considered an added advantage.Key Responsibilities:<ul><li>Provide first-line and second-line support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain Windows operating systems, applications, and user accounts.</li><li>Set up, maintain, and troubleshoot computers, printers, and related peripherals.</li><li>Support and maintain network infrastructure, including routers, switches, Wi-Fi, and cabling.</li><li>Monitor and maintain CCTV systems to ensure functionality and reliability.</li><li>Assist in managing IT assets and keeping accurate inventory records.</li><li>Support IT purchasing &mdash; sourcing quotations, evaluating suppliers, and tracking IT orders.</li><li>Ensure system backups and implement security best practices.</li><li>Maintain documentation of IT configurations and support procedures.</li><li>Provide on-site and remote technical assistance as required.</li></ul>Requirements:<ul><li>Proven experience in IT Support, ideally in a Windows-based environment.</li><li>Solid understanding of Windows 10/11, Windows Server, Microsoft 365, and Active Directory.</li><li>Good knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, etc.).</li><li>Experience with hardware setup and troubleshooting (computers, printers, CCTV).</li><li>Strong analytical and problem-solving abilities.</li><li>Knowledge of IT asset management and procurement processes.</li><li>Excellent communication and interpersonal skills.</li><li>Valid driving license (required).</li><li>Owning a vehicle is an added advantage.</li></ul>Preferred Qualifications:<ul><li>CCNA, MCTS, HND or equivalent certifications.</li><li>Experience using IT ticketing/helpdesk systems.</li><li>Awareness of cybersecurity and data protection best practices.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of experience you have in Qatar in similar field ?</li><li>Do you have valid QID ?</li><li>Can you join immediately ? What is your notice period ?</li><li>Do you have driving license ?</li></ul>Work Location: In person

IT Support Technician

Siemens

Siemens Ltd. (Doha) is the local arm of the global engineering and technology conglomerate, providing electrification, automation, digitalisation, and smart infrastructure solutions in Qatar. The Doha office delivers power generation and transmission equipment, industrial automation and drives, building technologies, healthcare imaging and diagnostics, and digital services &mdash; supporting energy, utilities, industry, transport, and healthcare projects with turnkey systems, project engineering, maintenance, and lifecycle services.OverviewProvide on-site and remote end-user IT support across offices in Doha, handling hardware, software, connectivity, and user account issues to ensure high availability and productivity.Key responsibilities *<ul><li>Helpdesk &amp; support</li><li>Respond to tickets (phone, email, ticketing system), diagnose and resolve desktop, laptop, printer, and peripheral issues; escalate complex incidents to senior IT as needed.</li><li>User onboarding &amp; offboarding</li><li>Prepare and configure new devices, install OS/software, join devices to domain/MDM, provision user accounts and access, and perform secure deprovisioning on exit.</li><li>Hardware &amp; software management</li><li>Deploy, image, and maintain Windows/macOS endpoints; manage patches/updates, antivirus, and standard software deployments; troubleshoot performance and driver issues.</li><li>Network &amp; connectivity</li><li>Troubleshoot wired/wireless connectivity, VPN, printer/network share access, and collaborate with network team on outages or configuration changes.</li><li>Asset &amp; inventory control</li><li>Maintain asset register, track warranties, manage spare inventory, and coordinate repairs with vendors and service centers.</li><li>IT documentation &amp; training</li><li>Create and update runbooks, knowledge-base articles, and provide basic end-user training on common tools (Office365, collaboration apps).</li><li>Security &amp; compliance</li><li>Enforce endpoint security policies, assist with MFA, encryption, patch compliance, and support audits and incident response procedures.</li><li>On-call &amp; projects</li><li>Participate in on-call rotation for critical incidents and assist with IT projects (office moves, rollouts, upgrades).</li></ul>Qualifications<ul><li>Education: Diploma or Bachelor&rsquo;s in IT, Computer Science, or related field (or equivalent experience).</li><li>Experience: 2+ years desktop support or helpdesk experience; experience in corporate or multinational environments preferred.</li><li>Technical skills: Strong knowledge of Windows 10/11 and macOS, Office365, Active Directory/Azure AD, MDM (Intune, Jamf), VPN, printers, and basic networking.</li><li>Tools: Familiarity with ticketing systems (ServiceNow/Jira/Gorgias), remote support tools (TeamViewer/AnyDesk), imaging tools, and asset management.</li><li>Certifications (preferred): CompTIA A+, Microsoft 365 Certified, or equivalent.</li><li>Soft skills: Customer-focused, good communicator, troubleshooting mindset, ability to work under pressure, and cultural sensitivity.</li></ul>*Job Types: Full-time, PermanentPay: QAR25.50 - QAR35.50 per hourExpected hours: 40 per weekWork Location: In person

Desktop Support

Simplifai IT Qatar

Job Title: IT Support Specialist Company: Simplifai IT Qatar Location: Lusail Marina, Doha, Qatar Salary: QAR 16,500 per monthJob Description: Simplifai IT Qatar is seeking a skilled and reliable IT Support Specialist to provide technical assistance and support for hardware, software, and network systems at our Lusail Marina office in Doha. The ideal candidate will ensure smooth IT operations and assist users in resolving technical issues efficiently.Key Responsibilities:<ul><li>Provide first-level technical support for hardware, software, and network issues</li><li>Install, configure, and maintain computer systems and applications</li><li>Troubleshoot system errors and resolve technical problems in a timely manner</li><li>Support users with IT-related queries and service requests</li><li>Maintain IT assets, inventory, and documentation</li><li>Monitor system performance and ensure security updates are applied</li><li>Escalate complex technical issues to higher-level support when needed</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>Proven experience in IT support or technical helpdesk roles</li><li>Strong knowledge of Windows, basic networking, and common software applications</li><li>Good problem-solving and communication skills</li><li>Ability to work under pressure and manage multiple support requests</li><li>Certifications (CompTIA, Microsoft, or similar) are an advantage</li></ul>Benefits:<ul><li>Competitive salary of QAR 16,500 per month</li><li>Opportunity to work in a growing IT environment</li><li>Professional development and career growth opportunities</li></ul>How to Apply: Interested candidates are encouraged to submit their updated CV and cover letter for consideration.الراتب المدفوع: QAR٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

IT Support Specialist

Spectrum Solution W.L L

Job Title: IT Support SpecialistLocation: Doha Onsite Job Type: Full-timeJob Summary: We are seeking a reliable and proactive IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance, maintaining IT systems, and ensuring smooth day-to-day IT operations across the organization.Key Responsibilities:<ul><li>Provide first-level technical support to end users for hardware, software, and network-related issues</li><li>Install, configure, and maintain computers, printers, and other IT equipment</li><li>Troubleshoot system and network problems, diagnosing and resolving faults efficiently</li><li>Manage user accounts, permissions, and access rights</li><li>Monitor system performance and ensure security protocols are implemented and maintained</li><li>Assist in the setup, configuration, and maintenance of IT infrastructure</li><li>Maintain accurate records of issues, resolutions, and IT assets</li><li>Support email systems, including Microsoft Office 365</li><li>Coordinate with external vendors and service providers when required</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>Proven experience in an IT support or helpdesk role</li><li>Strong knowledge of Windows operating systems and networking concepts</li><li>Familiarity with Microsoft Office 365 and common business applications</li><li>Good troubleshooting, analytical, and problem-solving skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li></ul>Preferred Qualifications:<ul><li>IT certifications (e.g., CompTIA A+, Network+) are an advantage</li><li>Experience with ticketing systems and remote support tools.</li></ul>Job Type: PermanentWork Location: In person

Infoway ME LLC

IT Support SpecialistCompany: Infoway ME LLC Location: Doha, Qatar Job Type: Full-timePosition OverviewInfoway ME LLC is seeking a skilled and proactive IT Support Specialist to provide technical assistance and support for hardware, software, and network systems. The ideal candidate will ensure smooth IT operations across the organization by resolving technical issues efficiently and maintaining system reliability.Key Responsibilities<ul><li>Provide first and second-level technical support for end-users (hardware, software, and network issues).</li><li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li><li>Troubleshoot and resolve operating system, application, and connectivity issues.</li><li>Manage user accounts, permissions, and access rights across systems.</li><li>Monitor and maintain IT infrastructure including servers, networks, and cloud services.</li><li>Respond to IT support tickets in a timely manner and document resolutions.</li><li>Assist in system updates, backups, and security patches.</li><li>Support email systems, collaboration tools, and business applications.</li><li>Coordinate with vendors and service providers for hardware/software support.</li><li>Ensure compliance with IT policies and security standards.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support or technical helpdesk role.</li><li>Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking (TCP/IP, DNS, DHCP).</li><li>Familiarity with Active Directory, Office 365, and common IT administration tools.</li><li>Experience with troubleshooting hardware, printers, and peripherals.</li><li>Basic understanding of cybersecurity principles.</li><li>Strong problem-solving and communication skills.</li><li>Ability to work independently and manage multiple support requests.</li><li>IT certifications (e.g., CompTIA A+, Network+, Microsoft certifications) are an advantage.</li></ul>Preferred Skills<ul><li>Experience in IT service desk environments.</li><li>Knowledge of virtualization and cloud platforms.</li><li>Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk).</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional growth opportunities</li><li>Dynamic and supportive work environment</li><li>Exposure to diverse IT systems and technologies</li></ul>Job Type: Full-timeWork Location: In person

The Group Securities

<div>
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage the daily activities of the helpdesk team and assign tickets based on priority, workload, and technician skill level.
 </li>
 <li>
 Provide OS Installation, Software deployment, and technical support for desktops, laptops, Windows 11 clients, Apple MAC, Tablets, Microsoft Office applications, printers, shared folders, mapped drives, and general end-user issues.
 </li>
 <li>
 Support PC hardware troubleshooting, including RAM, SSD/HDD, power, display, peripherals, and device replacement coordination.
 </li>
 <li>
 Troubleshoot Windows 11 issues, including login problems, user profiles, updates, drivers, performance, and domain connectivity.
 </li>
 <li>
 Support Microsoft Office and Microsoft 365 applications, including Outlook profile issues, Office activation, Teams performance, and application errors.
 </li>
 <li>
 manage printer issues, including offline printers, print queues, drivers, network printer connectivity, and print server-related problems.
 </li>
 <li>
 Manage shared folder access issues, mapped drives, permissions, and user access requests.
 </li>
 <li>
 Provide support for Evening meetings after working hours upon request, whether held inside or outside the company premises
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Minimum 7 years of experience in IT helpdesk, desktop support, or end-user support.
 </li>
 <li>
 Strong experience supporting Windows 10/11 client environments.
 </li>
 <li>
 Good knowledge of PCs, laptops, printers, and scanners hardware troubleshooting, repair coordination, and replacement procedures.
 </li>
 <li>
 Strong experience with Microsoft Office applications, especially Outlook, Excel, Word, PowerPoint, and Teams.
 </li>
 <li>
 Experience troubleshooting network printers, print queues, printer drivers, and print server issues.
 </li>
 <li>
 Basic knowledge of Active Directory, user accounts, computer accounts, security groups, and basic Group Policy.
 </li>
 <li>
 Experience with shared folders, NTFS permissions, mapped drives, and network access troubleshooting.
 </li>
 <li>
 Basic networking knowledge, including IP addressing, DNS, DHCP, gateway, VPN, and LAN troubleshooting.
 </li>
 <li>
 Ability to lead, guide, and mentor helpdesk technicians.
 </li>
 <li>
 Strong documentation skills, including ticket notes, troubleshooting steps, and knowledge base articles.
 </li>
 <li>
 Experience with management of Microsoft 365 services and applications
 </li>
 <li>
 Excellent communication skills and ability to deal professionally with users at all levels.
 </li>
 <li>
 Relevant certifications such as CompTIA A+, Network+, Microsoft 365, MD-102, or similar are preferred.
 </li>
 </ul>
 
 
</div>

Information Technology Support Engineer

ITC Area Solutions W.L.L.

Job Title (SEO Optimized)Help Desk Technician Job TypeFull-time | On-site (with possible hybrid flexibility depending on performance)About the RoleWe are looking for a Help Desk Technician / IT Support Specialist to join our growing team at ITC Area Solutions W.L.L. in Doha. If you enjoy solving technical problems, supporting users, and working with computers and systems, this is a great opportunity to build your IT career in a supportive and fast-growing environment.You will be the first point of contact for technical issues, helping users stay productive by quickly resolving IT-related problems and ensuring smooth daily operations.Why This Job Is Attractive<ul><li>Stable full-time IT support role in a growing company</li><li>Hands-on experience with real business systems and users</li><li>Career growth into System Admin, Network Engineer, or IT Specialist roles</li><li>Supportive team environment with training provided</li><li>Opportunity to build international-standard IT support experience in Doha</li></ul>Key Responsibilities<ul><li>Provide first-level IT support for hardware, software, and network issues</li><li>Respond to help desk tickets via phone, email, or ticketing system</li><li>Troubleshoot Windows, Office 365, email, and basic network issues</li><li>Install, configure, and maintain computers, printers, and devices</li><li>Escalate complex technical issues to senior IT staff when needed</li><li>Maintain accurate records of issues and resolutions</li><li>Support user onboarding/offboarding (accounts, devices, access)</li><li>Ensure timely resolution of support requests and service quality</li></ul>Requirements<ul><li>Basic knowledge of IT systems, Windows OS, and common software</li><li>Understanding of troubleshooting principles</li><li>Good communication skills in English (Arabic is a plus)</li><li>Ability to work in a fast-paced support environment</li><li>Team player with a problem-solving mindset</li><li>IT certifications (CompTIA A+, Microsoft, etc.) are a plus but not required</li></ul>About ITC Area Solutions W.L.L.ITC Area Solutions W.L.L. is a Doha-based technology and business support company focused on delivering IT services, digital solutions, and customer support operations. We help businesses improve efficiency through reliable technical support and modern IT systems.What We Offer<ul><li>Full training and onboarding support</li><li>Friendly and professional team environment</li><li>Real career development opportunities in IT</li><li>Exposure to multiple IT systems and business environments</li><li>Stable and structured work environment</li></ul>How to ApplyIf you're ready to start or grow your IT career, we&rsquo;d love to hear from you. Click &ldquo;Apply Now&rdquo; and submit your CV today.Job Type: Full-timePay: QAR4,500.00 - QAR8,500.00 per monthWork Location: In person

Help Desk Technician

Explore 86+ Helpdesk technician in Doha this May. Find roles across top companies and apply now to boost your career.

86 helpdesk technician jobs In Doha

IT Support Technician

Desktop Support

IT Support Specialist

IT Support Specialist

IT Support Specialist

Information Technology Support Engineer

Help Desk Technician