helpdesk technician

Arrowhead Pharmaceuticals

<div><div>Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.

Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.

Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI &amp; San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.</div>
The Position

We're looking for a detail-oriented Help Desk Technician to provide front line support for our users across a hybrid Windows Active Directory and Microsoft Entra ID environment. You'll resolve incidents, fulfill service requests, and assist with endpoint configuration and compliance using Microsoft Intune. The ideal candidate is customer focused, calm under pressure, and comfortable troubleshooting across Windows, Microsoft 365, and basic networking.

Responsibilities
<ul>
<li>Provide Tier 1&ndash;2 support via phone, chat, email, and remote tools; document all work in the ticketing system and meet SLAs.</li>
<li>Troubleshoot Windows 11 issues (login, profiles, performance, application errors, updates).</li>
<li>Support Microsoft 365 Office suite and basic Exchange Online tasks (mailbox access, distribution lists, shared mailboxes).</li>
<li>Assist with account lifecycle in Windows Active Directory (user creation, group membership) and Microsoft Entra ID (cloud accounts, app assignments).</li>
<li>Enroll and manage devices using Intune (Windows, iOS/iPadOS, Android): configuration profiles, compliance policies, and feature updates.</li>
<li>Assist with OS image creation and deployment, application packaging and installation (Win32/MSIX), and troubleshoot install/update failures.</li>
<li>Diagnose and resolve issues with laptops/desktops, docking stations, monitors, webcams, headsets, printers/MFDs.</li>
<li>Coordinate warranty/repair, RMA, and hardware inventory updates.</li>
<li>Basic troubleshooting of network connectivity (DNS, DHCP, Wi Fi) and remote access clients.</li>
<li>Create/update knowledge base articles, quick start guides, and runbooks.</li>
<li>Identify recurring issues, propose fixes, and escalate appropriately.</li>
</ul>
Requirements
<ul>
<li>Technical degree in an information technology related field</li>
<li>1&ndash;3 years in a help desk or desktop support role in a Windows enterprise environment.</li>
<li>Hands on experience with Active Directory and Microsoft Entra ID for identity and access tasks.</li>
<li>Practical knowledge of Microsoft Intune for device enrollment, policy management, app deployment, and compliance.</li>
<li>Proficiency with Windows 11, Microsoft 365 apps, and common endpoint drivers/peripherals.</li>
<li>Familiarity with PowerShell for routine administrative tasks (e.g., querying AD users/groups, basic Intune/Graph scripts).</li>
<li>Solid grasp of TCP/IP fundamentals, DNS, DHCP, and Wi Fi troubleshooting.</li>
<li>Strong communication skills; ability to explain technical topics to non-technical users.</li>
</ul>
Preferred
<ul>
<li>Bachelor's degree in Computer Science or a related field</li>
<li>CompTIA A+, Network+, or Microsoft Certified: MD 102 (Endpoint Administrator)</li>
<li>Scripting beyond fundamentals (PowerShell modules like Az, MSGraph, Intune).</li>
<li>Exposure to Exchange Online, Teams telephony, Bitlocker and OneDrive sync conflict resolution.</li>
<li>Knowledge of Entra ID Connect / Cloud Sync concepts and hybrid identity basics.</li>
<li>Familiarity with MacOS basics and mobile device management (iOS/Android) within Intune.</li>
</ul><div>
Arrowhead provides competitive salaries and an excellent benefit package.
All applicants must have authorization to work in the US for a company.
California Applicant Privacy Policy</div></div>

Helpdesk Technician

Velonex Technologies

Do you like fast-paced, ever-changing challenges, a diverse technical environment and want to provide the highest-level service to each of our clients? Want to work for a company awarded the &quot;MSP-501 Award from Channel Futures&quot;? Then you may be one of us. We want you to come and join our team!If you are a skilled Service Desk On-Site Technician with great customer service, we have a spot for you. You would be responsible for providing technical assistance for our clients; support related to computer systems, hardware, or software, and cloud technology (primarily Office 365 and other Office Products) &ndash; but it&rsquo;s all about the people you would be helping. If providing the white glove quality service with excellent customer service while also gaining knowledge of all things IT related is something you thrive on, this is the role for you. You&rsquo;ll respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions, as well as other duties as assigned. Must live within 30 minutes of West Los Angeles. (Client is based in the UCLA area). THIS IS NOT AN ENTRY LEVEL POSITION. Must have Help-Desk experience.Pay range: $26.00 - $34.00 per hourSummary of duties and responsibilities (not comprehensive of all tasks):1. Responsible for supporting end-users onsite for our corporate users. Function as first-level support but this is not an entry level position2. Manage client's IT infrastructure including Servers, Workstations, and mobile devices. Adhere to and implement security policies, user on-boarding and off-boarding.3. Identify, research, and resolve support tickets using Support tools and processes.4. Escalate issues, when necessary, within departmental guidelines and processes for resolution.5. Maintain and support client operating systems and end-user software using remote administration tools.6. Maintain, update, analyze, troubleshoot, and repair computer, network, and printing systems/hardware.7. Able to create and maintain procedures, documentation, and reports. Detailed records are vital.What you need to succeed (minimum qualifications):&middot; Experience with Microsoft 365, desktop and servers, Active Directory, and Azure environments.&middot; Networking - TCP/IP, DNS, DHCP, Routing, IPSEC, and SSL VPN, Firewalls, and Wireless networks.&middot; Knowledge of backup, replication, and monitoring solutions.&middot; Experience in troubleshooting technical issues.&middot; Must be able to work well under pressure, independently, and have excellent verbal and written communication skills.What will give you a competitive edge (preferred qualifications):&middot; Certifications or experience with products from VMware, FortiGate, Microsoft, and Cisco.&middot; Experience with TrendMicro, Veeam, Google Apps, and Apple products.&middot; Knowledge working for an MSP with remote monitoring and management tools.&middot; Experience in the design and implementation of IT solutions to fit the client needs.&middot; Experience in managing Azure Infrastructures, SQL instances, and Azure virtual machines.&middot; Experience with on-site end user support.Physical Requirements:&middot; Stand/sit/walk for extended periods of time.&middot; Ability to lift/push/pull 40 lbs.Velonex Technologies fosters an environment that is both challenging and rewarding &ndash; fast-paced fun environment with a talented team of smart people who care. Velonex strives to create an atmosphere of teamwork that allows for personal growth and development with a history of great retention and advancement opportunities. We deliver technical excellence manifested in the high quality, reliability, and manageability of client networks.*EEO Statement*Velonex Technologies is an equal opportunity employer. Our Core Values are who we are and in everything we do:&middot; We serve others&middot; We are committed to continuous improvement&middot; We are learners &amp; sharers of knowledge&middot; We strive for excellence&middot; We do everything with honesty and integrityJob Type: Full-timePay: $26.00 - $34.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you live within 30 mins of West Los Angeles (UCLA area)?</li><li>Do you have a vehicle to get to the client?</li><li>Does your resume reflect IT Help Desk experience?</li></ul>Work Location: In person

Service Desk On-Site Technician

Franklin Fitch

<div>
 
 
 
 Remote Helpdesk Analyst | LA - Remote | $75k | Law Firm
 
 
 
 
 
 
 
 
 Are you looking to join a leading global US Law firm undergoing digital renovation?
 
 
 
 
 
 
 
 Are you hoping to find a role with crystal clear progression pathways?
 
 
 
 
 
 
 This organization is an award-winning law firm that is famous for its market-leading approach, working with some of the biggest Fortune 500 institutions in the world. They have also won awards for the &lsquo;best workplaces in California&rsquo; for the past 3 years, partly down to their great internal culture and quality of life given to their employees.
 
 
 
 
 
 You will works as part of the Tier 1 remote support team resolving tickets or escalating to regional onsite deskside teams as necessary.
 
 
 
 
 
 The successful candidate will be onsite for the first month for training,
 
 
 so you need to be local to one of the following offices -
 
 
 
 
 
 
 
 Atlanta, Austin, Boston, Chicago, Dallas, Houston, LA, Miami, NY, Salt Lake City, San Fran, Seattle, Silicon Valley, Washington DC, Wilmington (Delaware)
 
 
 
 
 
 
 You will need &ndash;
 
 
 
 &middot; Windows, Office365, AD.
 
 
 &middot; ServiceNow
 
 
 &middot; Bomgar or remote support tools
 
 
 &middot; Law or professional services background.
 
 
 
 
 
 
 Shift Pattern - 35 hour week in total.
 
 
 
 Sunday-Wednesday 12 AM PST &ndash; 9 AM PST
 
 
 Every other Thursday 12 AM PST &ndash; 7 AM PST
 
 
 
 
 
 
 Please confirm you have read and are happy to do the above shifts before applying.
 
 
 
 
 
 
 If this sounds like the opportunity for you, don&rsquo;t hesitate to get in contact with me before it&rsquo;s too late at r.bray@franklinfitch.com
 
</div>

Help Desk Analyst

Bright Horizons Family Solutions

<div>Grow your teaching career with Bright Horizons as a Substitute Teacher, where you&rsquo;ll join an inspiring team dedicated to nurturing young learners. Make a meaningful impact on children&rsquo;s lives every day in our vibrant classrooms. As an on-call Substitute, you&rsquo;ll enjoy flexibility and may have the opportunity to work in different centers and with various age groups.
Address: 2215 Alcazar St, Los Angeles, CA 90033<div><div><div>
Phone: (323) 317-9000</div></div></div>
Responsibilities:<ul><li>
Assist with hands-on activities to meet the needs and interests of the children</li><li>
Maintain open communication with parents, sharing their child's daily milestones</li><li>
Ensure a safe and clean classroom by following essential procedures and guidelines</li></ul>
Qualifications:
Candidates must pass required state and company background checks, and meet state and company minimum education and experience requirements:
<ul><li>18 years of age with a high school diploma or GED is required</li><li>
1 year of experience working in child care, daycare, or preschool settings is preferred</li><li><div><div>
Twelve semester units in Child Development, including the core courses of Growth &amp; Development, Child, Family &amp; Community, Curriculum, and Principles and Practices (Required) Three units in Early Childhood Education Infant and Toddler Development (Required for Infant and Toddler Teacher positions) AA/BA in Early Childhood Education preferred. Transcripts will be required at time of interview</div></div></li></ul>
Join us to create a safe, nurturing environment that supports children&rsquo;s social, emotional, physical, and intellectual growth. Collaborate with a dynamic team to create engaging curriculum that shapes future learners and leaders. Discover where your passion and a career at Bright Horizons can lead you &ndash; all in an inclusive workplace where you can be you. Apply today and explore the possibilities!
Physical Requirements:
This position requires the employee to comply with all applicable federal, state, local, Bright Horizons&rsquo;, and client site requirements concerning immunizations, employment physical/screening, and health and safety training. If hired, you will work in person in an early education/preschool child care center to provide supervision, care, curriculum delivery and services per Bright Horizons&rsquo; policies, procedures and guidance, in compliance with any applicable laws and regulations, and in a manner that will ensure the safety of children in Bright Horizons care and the employee.
The full set of physical requirements for this role can be reviewed at https://careers.brighthorizons.com/job-descriptions. Bright Horizons complies with all laws that require reasonable accommodations for qualifying disabilities and/or pregnancy-related limitations.
Compensation:
The hourly rate for this position is between $23.45 &ndash; $28.60 per hour. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
This position is also eligible for [bonus] [hiring incentive] [cash incentive] [long-term incentive compensation awards].
Benefits:
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:<ul><li>
Medical, dental, and vision insurance</li><li>
401(k) retirement plan</li><li>
Life insurance</li><li>
Long-term and short-term disability insurance</li><li>
Career development opportunities and free college degrees through our Horizons CDA &amp; Degree Program</li></ul>
Compensation: $23.45 - $28.60 per hour
Life at Bright Horizons:
Our people are the heart of our company. Because we&rsquo;re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at bhrecruit@brighthorizons.com or 855-877-6866
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO &ndash; English and EEO &ndash; Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Compensation: $23.45 - $28.60 / hr<h1 class="jobSectionHeader">
Life at Bright Horizons:</h1>
At Bright Horizons, you&rsquo;re more than your job title &mdash; you&rsquo;re the difference. Whether you&rsquo;re nurturing a child&rsquo;s first steps or supporting the systems behind the scenes, your work creates real impact. We&rsquo;re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future &mdash; for yourself and for others.
Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.</div>

Child Care Infant and Toddler Qualified Substitute Teacher - Alcazar Child Development Center at USC

UCLA Health

<div><div>Description<div>
Play a key role in the delivery of world-class patient care. Continuously elevate quality of care within an award winning health system. Leverage your expertise to make a life changing difference. At UCLA Health Outpatient Pharmacy, you can do all this and more!</div><div>
</div><div>Under the direction of the Staff Pharmacists and the Pharmacy Supervisor, the Pharmacy Technician assists in all technical aspects of prescription management, fulfillment and patient outreach which also includes prior authorization, financial assistance and prescription coordination.</div><div>
</div><div>At UCLA Health, our passion for leveraging state-of-the-art technology to support world-class patient care has enabled us to become an internationally renowned health system with four award-winning hospitals and more than 270 community clinics throughout Southern California. We&rsquo;re also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you&rsquo;re looking to experience greater challenge and fulfillment in your career, come to UCLA Health.</div><div>
</div><div>Schedule: Varied shifts, depending on department needs, including weekends and holidays</div><div>
Salary Range: $30.32 - $40.04 (Union represented, step-based salary depending on years of experience)</div><div>
Bargaining Unit: EX - AFSCME</div></div><div>
Qualifications<div>
We are seeking an exceptionally skilled pharmacy technician with the following qualifications:
</div><ul><li>CA Pharmacy Technician license</li><li>
PTCB Certification - Preferred</li><li>
Experience in submitting prior authorization and financial assistance</li><li>
2-3 years of Pharmacy Technician experience</li><li>
Ability to accurately perform pharmaceutical calculations</li><li>
Knowledge of pharmaceutical generic and trade names and their dosage forms, and the ability to cross-reference the most common drugs from memory</li><li>
Knowledge of medical terminology and pharmaceutical abbreviations</li><li>
Ability to work independently and follow-through on assignments with minimal supervision</li><li>
Skill in computer order entry of medication orders as well as other related computer entry tasks and computer report generation</li><li>
Telephone and verbal skills required to communicate clearly and effectively with pharmacists, nurses, physicians and other allied health professionals</li><li>
Ability to lift 25 lbs and push 50 lbs</li></ul></div></div>

Ambulatory Pharmacy Technician - Prescription Management

Keck Medicine of USC

<div>The Pharmacy Technician is responsible for preparing and distributing medications for patient consumption under the general supervision of a licensed pharmacist and in accordance with standard departmental procedures.
Essential Duties:<ul><li>
Works under direct supervision of the pharmacist at all times. Responsible duties include drug distribution and intravenous admixture throughout the hospital and/or infusion center</li><li>
Competency in performing ALL aspects of the Pyxis automated dispensing systems. Assisting in ensuring that all medications are appropriately barcoded.</li><li>
Certification in chemotherapy preparation practices with competency in utilizing Texium system.</li><li>
Generates revenues by calculating, recording and issuing charges (OR billing).</li><li>
Maintains a safe and clean pharmacy by complying with procedures, rules and regulations.</li><li>
Consistent documentation of all pharmacy log sheets</li><li>
Completes monthly expiration medication assignments and documents consistently.</li><li>
Competency in repackaging/unit-dosing medications using the MILT4 program</li><li>
Competency in aseptic technique</li><li>
Appropriate use of technology (computer, telecommunications, Cerner system, Power Chart, Pyxis) to triage workflow for efficient medication delivery.(checking medication history, printing labels, checking drip rates)</li><li>
Maintains pharmacy inventory by checking pharmacy stock, assist in restocking and rotating medications and supplies.</li><li>
Assists health care providers with phone calls in a timely manner (i.e. answers questions and requests, triage calls to appropriate personnel).</li><li>
Appropriate use of time management for maintaining shift specific = workflow. Technician is able to prioritize responsibilities appropriately.</li><li>
Performs other duties as assigned.</li></ul>
Required Qualifications:<ul><li>
Req High school or equivalent</li><li>
Req Specialized/technical training Graduation from accredited Pharmacy Technician School</li></ul><ul><li>
Req Able to perform dose calculations, double checks accuracy of product selection and assures performance of both aseptic and hazardous drug compounding techniques that require the use of a USP797/800 compliant clean room and personal protective equipment to reduce exposure and contamination while maintaining sterility of the final product.</li><li>
Req Organization/time management skills.</li><li>
Req Proficient verbal and written communication skills.</li><li>
Req Must demonstrate excellent customer service.</li></ul> 
Preferred Qualifications:<ul><li>
Pref 1 year At least 1 year of oncology experience</li></ul>
Required Licenses/Certifications:
<ul><li>Req Pharmacy Technician (CA DCA) Registration with California State Board of Pharmacy.</li><li>
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)</li></ul> 
The hourly rate range for this position is $24.70 - $41.99. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
<div>Job ID REQ20172806 Posted Date 03/12/2026</div></div>

Pharmacy Technician - Pharmacy - Part Time 8 Hour Rotating Shift (Non-Exempt) (Union)

Cedars-Sinai Medical Center

<div><h2 class="jobSectionHeader">Job Description</h2>

Align yourself with an organization that has a reputation for excellence. Cedars-Sinai was awarded the National Research Corporation&rsquo;s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Company&rsquo;s Workplace of the Year. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefits' package, including healthcare, paid time-off and a 403(b). Join us! Discover why U.S. News &amp; World Report has named us one of America&rsquo;s Best Hospitals.
Be part of something great!

At Cedars-Sinai, you'll learn from dedicated healthcare professionals every single day and use innovative facilities to do something incredible &ndash; for yourself and for others. You will support the physicians and nursing staff in the delivery of health care by performing a variety of medically related tasks.
What will I be doing?

The Logistics Technician, under the direction of a licensed care giver, and after education and demonstration of competency, performs a variety of direct patient care activities or tasks specific to the unit/needs of the patient population. The Logistics Technician is primarily accountable for transporting supplies and equipment interdepartmentally and patients in all age groups. The Logistics Technician identifies safety concerns in the age-related population; institutes protective measures to provide a safe environment, and identifies normal growth and developmental milestones in neonates, infants, pediatrics, adolescents, adults and geriatric patients. You will:
<ul>
<li>Observe safety guidelines in transporting supplies, specimens and equipment.</li>
<li>Use appropriate personal protective equipment (PPE) when assisting in patient care.</li>
<li>Take appropriate steps in maintaining equipment including those used for patient transport.</li>
<li>Report observations and outcomes of activities performed.</li>
<li>Reduce the risk of patient harm resulting from falls -observes patient for risk of falling and takes action to prevent patient falls.</li>
<li>Demonstrate knowledge of normal growth and development in patient population.</li>
<li>Improve the accuracy of patient identification - uses two identifiers when transporting patient between units/departments.</li>
<li>Reduce the risk of health care acquired infection by following current CDC hand washing guidelines and CSMC isolation policy</li>
</ul><h2 class="jobSectionHeader">Qualifications</h2>
<h2 class="jobSectionHeader">Educational Requirements:</h2>
High School Diploma or GED required.
Knowledge of therapeutic positioning techniques preferred.<h2 class="jobSectionHeader">
License/Certification Requirements:</h2>
Basic Life Support Certification (BCLS) Approved by the American Heart Association or American Red Cross required.<h2 class="jobSectionHeader">
Experience:</h2>
Previous transportation experience preferred.</div>

Logistic Tech - Operating Room -Logistics Tech - 8-Hour - Full Time - Days

Explore 36+ Helpdesk technician in Los Angeles this March. Find roles across top companies and apply now to boost your career.