hoa manager

The Rental Management Company

A solid Padre Island Real Estate Firm (in business since 1988) needs an additional qualified Property Manager to oversee and take care of several HOA properties. We are growing and need to add to our team. Applicant must have a great work ethic, familiarity with property maintenance, Excel, Outlook and presentation skills for HOA meetings. Must have dependable vehicle for property inspections. Familiarity with Google Docs and AI programs a major plus. Please send in resume with salary requirements.Job Type: Full-timePay: $18.00 - $21.00 per hourBenefits:<ul><li>Paid time off</li></ul>Experience:<ul><li>Property management: 3 years (Preferred)</li></ul>Ability to Commute:<ul><li>Corpus Christi, TX 78418 (Required)</li></ul>Work Location: In person

HOA Property Manager

Lifetime HOA Management

<div>San Antonio Community Managers (HOA Division)
Job Summary:
The Community Managers is responsible for overseeing a team of HOA Community ensuring the effective management of multiple homeowners associations within the assigned portfolio. This role provides leadership, mentorship, and operational oversight while maintaining compliance with governing documents, local/state HOA laws, and company standards. The Community Manager acts as a liaison between board members, community managers, vendors, and executive leadership to maintain high-quality service and strong client satisfaction. The Community Manager must ensure the standards of Lifetime HOA Management are being met.
Key Responsibilities:
Leadership<ul><li>
Manage HOA portfolios.</li><li>
Ensure consistent and professional service delivery across all communities.</li><li>
Facilitating ongoing professional development.</li></ul>
Operational Oversight<ul><li>
Review and approve board packets, meeting agendas, and community reports.</li><li>
Support managers in handling complex homeowner issues, violations, or board disputes.</li><li>
Ensure timely follow-up on maintenance, compliance, and work order escalations.</li><li>
Help standardize operational processes across managed communities.</li></ul>
Financial Oversight<ul><li>
Assist in the development of annual operating and reserve budgets.</li><li>
Review monthly financial reports, variances, and delinquency tracking for accuracy.</li><li>
Monitor association financial health and provide guidance on financial decisions.</li><li>
Oversee special assessments and large-scale capital improvement projects.</li></ul>
Compliance &amp; Governance<ul><li>
Ensure enforcement of community rules, CC&amp;Rs, and bylaws uniformly.</li><li>
Support boards in compliance with Davis-Stirling Act (or applicable local HOA law).</li><li>
Provide guidance on board elections, meeting procedures, and HOA legislation changes.</li><li>
Ensure all associations meet legal requirements for annual disclosures and audits.</li></ul>
Client Relations &amp; Communication<ul><li>
Serve as a secondary point of contact for HOA board members when escalations arise.</li><li>
Conduct regular client check-ins to assess satisfaction and resolve concerns proactively.</li><li>
Mediate conflicts between homeowners, managers, and boards when needed.</li><li>
Maintain positive, professional relationships with all community stakeholders.</li></ul>
Technology &amp; Reporting<ul><li>
Oversee use of HOA management software.</li><li>
Analyze metrics related to response time, delinquencies, and task completion.</li><li>
Monitor community KPIs and implement improvements as needed.</li></ul>
Qualifications:
Required:<ul><li>
2+ years of experience in HOA community or property management</li><li>
Strong knowledge of HOA laws, governance, and best practices</li><li>
Excellent interpersonal, conflict resolution, and communication skills</li><li>
Experience managing budgets, vendor contracts, and financial reporting</li><li>
Proficiency in HOA management platforms and Microsoft Office Suite</li></ul>
Preferred:<ul><li>
Industry certifications (e.g., CMCA, AMS, PCAM from CAI)</li><li>
Experience managing large-scale communities or high-end associations</li><li>
Bilingual (English/Spanish) is a plus</li></ul>
Work Environment:<ul><li>
Some evening board meetings or weekend emergencies may be required</li><li>
Occasional travel for training events</li></ul></div>

Community Manager / Property Manager - San Antonio

HOA Community Solutions

Job DescriptionThe Administrative Assistant is a growth-oriented entry level position with a premier, large-scale property. The Administrative Assistant is a full-time, on-site position at the Canterwood Homeowners Association and is responsible for coordinating and maintaining homeowner relationships, overall positive community relations and assisting with the day-to-day operations management. The successful candidate must be detail oriented and have strong emotional intelligence, communication and leadership skills.ResponsibilitiesThe Administrative Assistant reports to the Assistant Community Manager and General Manager and performs the following duties:&middot; Maintain consistent contact with all Board members regarding association business and important matters to affect a timely response. Inform Board of all appropriate Committee comments, requests, suggestions, or complaints from owners.&middot; Collect and process homeowner assessments. Make daily bank deposits of checks received. Use credit card payment system to process card payments.&middot; Assist association residents with questions, comments and concerns.&middot; Maintain good rapport with property owners, responding promptly to their requests.&middot; Maintain accurate record of RV lot spaces and assignments. Update billing department when changes are made. Process new RV agreements and key deposits.&middot; Assist new owners with access to the Gate Key guest entry software, supply with copies of Community Rules and Policies and issue remote access tags for the gate.&middot; Assist with sourcing vendors and placing service orders with vendors/contractors.&middot; Assist with the coordination of visits, inspections and appointments with vendors and contractors.&middot; Handle telephone calls/requests and emails that are received onsite.&middot; Receive reports of rules violations and maintenance items needing attention and issue appropriate letters/fines in accordance with policy when indicated.&middot; Communicate with security officers regarding security and access issues, maintenance problems and community rules violations.&middot; Assist in developing preventative maintenance schedules and tasks to be used for budgeting and prioritizing expenditures.&middot; File association documents and keep accurate records, as well as maintaining the official records for the association.&middot; Update Association website weekly with meeting minutes, other documents and add new owners to resident directory.&middot; Act as liaison between the ACC Committee and residents. Receive and review ACC Applications for completeness. Prepare agendas for ACC Committee meetings. Attends all ACC Committee meetings as well as occasional site visits with the committee when indicated. Prepare all correspondence between the committee and homeowners. Keep complete and accurate records of all ACC correspondence with homeowners.&middot; Assist in preparation of meeting notices, memos, other correspondence &amp; mailings, meeting packets, and community newsletters and updates.&middot; Assist with coordination of Annual Meeting details to ensure a successful meeting.&middot; Attend committee meetings as required and provide status reports to board, Assistant Community Manager and General Manager.&middot; Inventory and order supplies for HOA on-site office.&middot; Respond promptly to security issues on properties.&middot; Perform miscellaneous job-related duties as assigned that include assistance with administrative management issues and policies including administrative projects and tasks as assigned by the General Manager and Assistant Community Manager.General Information, Qualifications &amp; RequirementsThe Administrative Assistant must have good organizational skills and be able to juggle multiple priorities. A strong understanding of community management is needed and additional training courses may be required in the management field.Prospective Administrative Assistants should have experience in the HOA industry or a background in customer service positions. A High School Diploma or the equivalent is required. A college degree and/or industry designation such as CMCA (Certified Manager of Community Associations) or a state equivalent certification are a plus.<ul><li>Must exhibit a professional demeanor at all times.</li><li>Effective communications (oral, written or otherwise) skills.</li><li>Ability to work under deadlines and consistently meet deadlines.</li><li>Demonstrate organizational skills and ability to work independently and prioritize daily workload.</li><li>Demonstrate problem-solving abilities.</li><li>Must be proficient with Microsoft Office Suite and have the ability to learn and adapt to other software platforms.</li><li>This position will require the successful candidate to be in the office 5 days a week, Monday through Friday, 8:30am to 5:00pm.</li><li>Professional business attire is required.</li><li>Occasional extended hours or evening hours may be required for meetings and special events.</li><li>Salary is hourly, $23/hour. Employee is eligible to enroll in company sponsored health, dental and vision insurance benefits on the first day of the month following 60 days of employment. PTO is accrued at one week per year for first two years of employment. Six paid holidays annually. Employee is eligible to open a 401K to which the employer contributes up to 4% match.</li></ul>Questions? Or to apply for the position:Please contact Amy Knepp for more information: amy@hoacommunitysolutions.comPay: $23.00 per hourWork Location: In person

Administrative Assistant

Red Sea Global Hospitality

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job Title: Residences Manager
 
 
 
 
 Department:
 
 Residences
 
 
 
 Reporting to:
 
 Cluster Director Hospitality Residential Operations
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration&mdash;values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.
 
 
 
 
 
 
 The Role
 
 
 
 This role acts as the on-property operational lead for the residential asset, responsible for the day-to-day delivery of Homeowner and rental guest experience, property presentation, service standards, team performance, and compliance with governing agreements. The Residences Manager is the first point of contact for Homeowners on operational matters and the operational owner of all residential touchpoints from arrival through to departure and in-residence service.
 
 
 
 
 
 The Residences Manager will execute property-specific management plans for the Residences under the direction of the Cluster Director Hospitality Residential Operations, with daily accountability for service standards, team supervision, Homeowner engagement, and operational compliance.
 
 
 
 
 
 
 Key Areas of Responsibilities:
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Residences Manager, you will need to:
 
 
 
 
 
 
 Pre-Opening
 
 
 <ul>
 <li>
 Support the Cluster Director Hospitality Residential Operations in developing pre-opening budgets, forecasts, and OS&amp;E procurement schedules.
 </li>
 <li>
 Establish property-specific SOPs to ensure hospitality standards are delivered within the residential operation.
 </li>
 <li>
 Coordinate recruitment, onboarding, and training of the residential team in partnership with Talent &amp; Culture, including Front Office, Engineering, and Housekeeping.
 </li>
 <li>
 Conduct unit inspections and operational walkthroughs during construction completion, tracking defects, remediation, and escalating critical issues.
 </li>
 <li>
 Participate in ORAT (Operational Readiness, Activation and Transition) activities and review operational infrastructure readiness, including BOH areas, storage, housekeeping facilities, and staff support areas.
 </li>
 <li>
 Support Homeowners Association communications and implementation activities.
 </li>
 <li>
 Assist with homeowner handovers, post-handover defect management, warranty follow-up, and homeowner orientation programs.
 </li>
 <li>
 Contribute to opening readiness activities, including team ramp-up, training schedules, and opening checklists.
 </li>
 <li>
 Activate and oversee residential amenity, lifestyle, and &agrave; la carte service programs, ensuring seamless delivery and accurate billing.
 </li>
 </ul>
 
 
 
 
 
 Property Management
 
 
 <ul>
 <li>
 Oversee hospitality-standard residential operations, ensuring exceptional homeowner and rental guest experiences.
 </li>
 <li>
 Identify operational gaps and recommend practical solutions to improve efficiency and service delivery.
 </li>
 <li>
 Maintain a harmonious residential environment and ensure compliance with community rules, local legislation, and company policies.
 </li>
 <li>
 Support Homeowners Association operations, including AGM preparation and stakeholder communications.
 </li>
 <li>
 Monitor departmental expenses, budgets, financial performance, reporting requirements, and audit compliance.
 </li>
 <li>
 Conduct regular property inspections with Engineering and Housekeeping to maintain public areas, BOH spaces, and preventive maintenance standards.
 </li>
 <li>
 Oversee residential systems, including PMS, owner applications, access control, and smart home integrations.
 </li>
 <li>
 Lead, coach, and develop the residential team while promoting a culture of service excellence and continuous improvement.
 </li>
 <li>
 Manage homeowner communications, records, notices, invoicing, newsletters, and database maintenance.
 </li>
 <li>
 Support insurance matters, legal claims, and long-term capital replacement planning.
 </li>
 <li>
 Ensure high standards of cleanliness, presentation, inventory control, and maintenance of FF&amp;E and OS&amp;E.
 </li>
 <li>
 Manage third-party contractors and service providers to ensure compliance with Red Sea Global Hospitality standards.
 </li>
 <li>
 Coordinate special events, VIP visits, and community initiatives.
 </li>
 <li>
 Act as the primary escalation point for homeowner concerns and lead emergency and crisis response procedures.
 </li>
 </ul>
 
 
 
 
 
 Rental Program
 
 
 <ul>
 <li>
 Manage the day-to-day operation of the Rental Program, ensuring service quality, operational standards, and guest satisfaction.
 </li>
 <li>
 Ensure participating residences meet presentation, housekeeping, maintenance, and compliance requirements.
 </li>
 <li>
 Monitor rental performance, profitability, homeowner satisfaction, and rental guest feedback.
 </li>
 <li>
 Provide coaching and support to team members to enhance service delivery and address guest needs.
 </li>
 <li>
 Resolve guest and employee issues while protecting property standards, guest satisfaction, and employee wellbeing.
 </li>
 <li>
 Conduct regular quality inspections and recommend FF&amp;E replacements, upgrades, and capital improvements as required.
 </li>
 </ul>
 
 
 
 
 
 Others
 
 
 <ul>
 <li>
 Support additional residential projects and operational initiatives within the Cluster portfolio as directed by the Cluster Director Hospitality Residential Operations.
 </li>
 </ul>
 
 
 
 
 
 Key Qualifications
 
 
 
 
 Education and Experience
 
 
 <ul>
 <li>
 Recognized bachelor&rsquo;s degree in Hospitality/Property Management.
 </li>
 <li>
 Minimum 3-5 years&rsquo; experience in luxury residential, hospitality, or mixed-use operations, with at least 2 years in a supervisory or assistant manager
 </li>
 <li>
 Applicable property management of HOA management qualification (or be prepared to obtain within 12 months)
 </li>
 <li>
 Must be fluent in verbal and written English
 </li>
 <li>
 Strong leadership skills and interpersonal communication skills.
 </li>
 <li>
 Excellent computer literacy required. Microsoft Office proficiency and hospitality property management systems.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience in ultra-luxury residences or mixed-use developments.
 </li>
 <li>
 Fluency in Arabic
 </li>
 <li>
 Understanding of Local Real Estate Legislation
 </li>
 <li>
 Driving license
 </li>
 </ul>
 
 
 
 
 
 Key Performance Metrics
 
 
 <ul>
 <li>
 Homeowner satisfaction
 </li>
 <li>
 Rental guest satisfaction
 </li>
 <li>
 Budget adherence
 </li>
 <li>
 Maintenance response time
 </li>
 <li>
 Housekeeping audit scores
 </li>
 <li>
 Defect resolution time
 </li>
 <li>
 Preventive maintenance compliance
 </li>
 <li>
 Staff turnover
 </li>
 <li>
 HOA governance compliance
 </li>
 </ul>
 
 
 
 
 
 In Return,
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programmes.
 </li>
 </ul>
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
 
 
 
 Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
 
 
</div>

Residences Manager

Raffles

<div>Company Description 
Raffles Diriyah is a glamourous new landmark in Diriyah &ndash; Saudi Arabia&rsquo;s &ldquo;City of Earth&rdquo;. Set against the UNESCO World Heritage site of Al-Tuarif and the scenic Wadi Hanifa. Inspired by Nadji heritage, and infused with Raffles&rsquo; timeless elegance, Raffles Diriyah set the standard for gracious hospitality, cultural curiosity, and legendary service.
At Raffles Diriyah, people are the soul of everything we do. We are champion of culture, custodians of community and passionate curators of meaningful guests&rsquo; experience. Here, guests arrive as visitors, leave as friends, and return as family. 
Job Description 
ROLE SUMMARY
As Director of Residences at Raffles Diriyah, you will lead the homeowner experience, from pre-move-in preparations to ensuring exceptional residential living. This pivotal role demands a proactive, empathetic approach to ensure our homeowners consistently experience the hallmark Raffles hospitality. You will thoughtfully curate bespoke services, cultivate genuine relationships, and consistently &quot;make special happen&quot; for our residents. This role champions the brand's unwavering commitment to transforming moments into cherished memories, all while upholding the most exacting standards of luxury residential operations.
Key Responsibilities:<ul><li>
Homeowner Journey Leadership</li><li>
Service Excellence &amp; Standards</li><li>
Relationship Management</li><li>
Operational Oversight</li><li>
Cross-Functional Collaboration</li><li>
Financial Management</li><li>
Team Leadership &amp; Development</li><li>
Homeowners Association (HOA) &amp; Governance</li><li>
Health, Safety &amp; Security</li><li>
Continuous Improvement &amp; Innovation</li><li>
Community &amp; Destination Engagement</li><li>
Event &amp; Lifestyle Curation</li><li>
Hotel &amp; Brand Integration</li></ul> 
Qualifications 
Essential Requirements:<ul><li>
Education: Bachelor&rsquo;s degree in hospitality management, Business Administration, Real Estate Management, or a related field. Equivalent extensive professional experience will be considered.</li><li>
Experience: Minimum of 7-10 years of progressive senior management experience within ultra-luxury residential properties, high-end hospitality operations (5-star hotels/resorts), or private club management.</li><li>
Luxury Service Expertise: Demonstrated, impeccable track record in delivering and managing ultra-luxury customer service, sophisticated client relations, and relationship building with high-net-worth individuals.</li><li>
Financial Acumen: Strong financial literacy with proven experience in budget development, management, forecasting, and P&amp;L responsibility within a luxury operational context.</li><li>
Communication &amp; Interpersonal Skills: Exceptional verbal and written communication skills, with the ability to engage, influence, and build rapport with diverse stakeholders, including homeowners, staff, and executive leadership.</li><li>
Leadership: Demonstrated leadership experience in successfully managing, motivating, and developing cross-functional teams of 15+ colleagues in a dynamic, service-oriented environment.</li><li>
Technical Proficiency: Advanced proficiency in property management systems (e.g., Opera, Lightspeed), CRM software, and the full Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li></ul>
Desired Qualities &amp; Skills:<ul><li>
Residential Specific Experience: Direct experience with luxury residential properties, serviced apartments, or high-end private club management.</li><li>
Market Knowledge: In-depth knowledge of the local luxury real estate market, competitive landscape, and leading luxury service providers in Middle East.</li><li>
Project Management: Project management certification (e.g., PMP) or demonstrated experience in leading and delivering complex projects with multiple stakeholders.</li><li>
Governance Understanding: Comprehensive understanding of Homeowners Association (HOA) governance, condominium association management, and relevant legal frameworks.</li><li>
Multilingual Capabilities: Proficiency in English and Arabic to cater to the region's diverse community.</li><li>
Brand Alignment: Previous experience with Raffles, Accor, or other globally recognized luxury hospitality brands.</li><li>
Passion for Lifestyle: A demonstrable and genuine passion for creating, curating, and delivering exceptional lifestyle experiences that exceed resident expectations.</li></ul> 

Additional Information 
<ul><li>
Employee benefit card offering discounted rates at Accor properties worldwide.</li><li>
Complimentary duty meal.</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility &amp; Sustainability activities.</li></ul>
Our Commitment to Diversity &amp; Inclusion<ul><li>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul></div>

Director of Residences - Raffles Diriyah

Running Y Properties

<div><div>Job Overview</div><div><div> 
The Construction Laborer is responsible for routine and preventative maintenance for building interiors and exteriors at the resort and provide outstanding customer service to both our guests and owners. The position requires that the person be able to meet the physical demands of the job. 
</div></div> 
<div><div> 
General Responsibilities</div></div><div><div> 
<ul><li>
Respond to maintenance needs of Resort buildings, HOA proprieties and rental units.</li><li>
General building maintenance, including interior and exterior.</li><li>
Sign maintenance and upkeep.</li><li>
Replace batteries, light switch plates, light bulbs, furnace filters and foundation covers.</li><li>
Clean air intake screen and reset air conditioner.</li><li>
Coordinate with contractors for major repairs and maintain storage and inventory for above operations.</li><li>
Strong written and oral communication skills.</li><li>
Carpentry, electrical, plumbing and HVAC maintenance to include preventative maintenance.</li><li>
Must be able to use a computer to record activities, communication and provide billing to various departments.</li><li>
Maintain a clean and neat appearance.</li><li>
All other duties as may be required.</li></ul></div></div><div></div><div> 
Job Qualifications</div><div> 
Education:</div><div> 
High school diploma preferred.</div><div> 
Certifications:</div><div> 
Oregon Driver's License</div><div><div> 
Physical Requirements</div></div><div><div> 
<ul><li>
Must be available to work weekends, holidays and evenings hours.</li></ul><ul><li>
Computer skills needed for record keeping, communication and billing.</li><li>
General knowledge of carpentry, electrical, plumbing and painting.</li></ul><ul><li>
Must be able to work independently and without close supervision.</li><li>
Requires good written and verbal communication skills.</li></ul><div><div><div> 
FLSA Information</div></div><div><div> 
Management Activities
None</div></div><div></div><div><div> 
Discretion/Independent Judgment
As a Construction Laborer you will be expected to work with Associates and visitors to ensure satisfaction. You will have to take initiative and get creative in resolving challenges and involve a manager only when previous methods have been unsuccessful. 
</div></div> 
<div></div> 
 
<div><div>ADA Information</div></div><div> 
Physical Requirements</div><div><div> 
Ability to speak and hear
Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Frequent standing with some walking and sitting at times
Be able to work in a standing position for long periods of time (up to 5 hours).
Be able to reach, bend, stoop and frequently lift up to 50 pounds and occasionally lift/move 100 pounds.
Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills</div></div><div> 
Working Conditions</div><div><div> 
May be indoor or outdoor setting
Varied weather conditions are expected
Will be using a computer occasionally
Will work near moving or mechanical parts
May work on high or precarious places
Varying schedule to include evenings, holidays and extended hours as business dictates</div></div></div></div></div></div>

Construction Laborer

Rixos

<div>Company Description 
Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.
Key Features:
Stunning Waterfront Setting:
Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.
Luxurious Accommodations:
Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
World-Class Dining:
Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.
State-of-the-Art Facilities:
Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.
Exceptional Service:
At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations. 
Job Description 
Key Responsibilities<ul><li>
Lead and orchestrate the complete homeowner journey across all five phases: Handover, Welcome &amp; Orientation, The Art of Living Well, Community, Seamless Living, and Rental Program management.</li><li>
Establish and maintain Rixos legendary service standards through implementation of comprehensive operational procedures that reflect our commitment to creating &quot;the grandest of feelings&quot;.</li><li>
Build and nurture lasting relationships with homeowners, serving as their primary point of contact and trusted advisor for all residential needs and lifestyle enhancement opportunities.</li><li>
Oversee property operations, including maintenance excellence, security protocols, concierge services, housekeeping standards, and amenity management, to ensure pristine residential environments.</li><li>
Collaborate with departmental managers to deliver integrated services across Property &amp; Maintenance, Lifestyle &amp; Domestic Services, Hospitality Services, Community &amp; Communication, and Security &amp; Access.</li><li>
Manage financial performance and budget oversight for residential operations, ensuring optimal resource allocation whilst maintaining service excellence and homeowner satisfaction.</li><li>
Lead, develop, and inspire a high-performing residential Team members, fostering a culture of excellence that embodies Rixos values of charismatic and thoughtful service.</li><li>
Coordinate with Homeowners Association management, ensuring transparent communication and effective governance that supports community harmony and property value enhancement.</li><li>
Implement and monitor health, safety, and security protocols that provide peace of mind whilst maintaining the welcoming atmosphere characteristic of Rixos residences.</li><li>
Drive continuous improvement initiatives through homeowner feedback collection and analysis, ensuring services evolve to exceed expectations and maintain competitive advantage.</li><li>
Serve as ambassador for local community engagement, leveraging Rixos position &quot;in the heart&quot; of Dubai Islands to provide authentic destination experiences for homeowners.</li><li>
Coordinate special events, celebrations, and community activities that foster connections amongst residents whilst showcasing the sophisticated lifestyle that defines Rixos living.</li><li>
Champion and represent the Residences with the colleagues at the Hotel and foster a collaborative and supportive environment with the hotel's Team members.</li></ul> 

Qualifications 
Essential Requirements<ul><li>
Bachelor&rsquo;s degree in hospitality management, Business Administration, or Real Estate Management or equivalent experience.</li><li>
Minimum 5-7 years senior management experience in luxury residential or hospitality operations</li><li>
Proven track record in luxury customer service delivery and relationship management</li><li>
Strong financial acumen with budget management and P&amp;L responsibility experience</li><li>
Excellent communication skills with the ability to engage with high-net-worth individuals</li><li>
Leadership experience in managing cross-functional teams of 15+ team members.</li><li>
Proficiency in property management systems and Microsoft Office Suite</li></ul>
Desired Qualities<ul><li>
Experience with luxury residential properties or private club management</li><li>
Knowledge of the local market and comparative luxury service providers</li><li>
Project management certification or demonstrated complex project delivery experience</li><li>
Understanding of HOA governance and condominium association management</li><li>
Multilingual capabilities reflecting regions diverse community</li><li>
Previous experience with Fairmont, Accor, or comparable luxury hospitality brands</li><li>
Demonstrated passion for creating exceptional lifestyle experiences</li></ul> 

Additional Information 
<ul><li>
Competitive Salary and Compensation:<ul><li>
Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.</li></ul></li><li>
Training and Development Opportunities:<ul><li>
Access to training programs and development opportunities to enhance skills and advance within the company.</li></ul></li><li>
Career Advancement:<ul><li>
Opportunities for career growth and advancement within the Rixos Hotels group.</li></ul></li><li>
Health and Wellness Benefits:<ul><li>
Comprehensive health insurance coverage.</li></ul></li><li>
Employee Recognition Programs:<ul><li>
Recognition programs to acknowledge and reward outstanding performance and dedication.</li></ul></li><li>
Work-Life Balance:<ul><li>
Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.</li></ul></li><li>
Uniforms and Dress Code:<ul><li>
Provision of uniforms or dress code guidelines for a professional and cohesive appearance.</li></ul></li><li>
Social Events and Activities:<ul><li>
Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.</li></ul></li><li>
Transportation Services:<ul><li>
Transportation services.</li></ul></li><li>
Employee Wellness Programs:<ul><li>
Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.</li></ul></li></ul></div>

Residence Manager

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