hoa manager

Estes-Manning Management Group

Job SummaryWe are seeking a dedicated individual to manage the day-to-day operations of a small portfolio of homeowner associations, small multifamily projects and assist with coverage of other multifamily sites in the absence of the onsite manager. The ideal candidate will be extremly organized, have strong communiction and customer service skills and a knowledge of maintenance. This position is responsible for managing all aspects of HOA management along maintaining property standards and company polices, and fostering positive relationships with residents and other property managers.Duties will include, but are not limited to:- Coordinate and assist with management functions within the homeowner association and multifamily properties.- Utilize Appfolio software to maintain accurate records and financial data- Implement effective customer relationship management strategies to enhance resident satisfaction- Assist in property leasing activities and collections- Manage contracts with vendors for property maintenance and repairs- Maintain an organized office environment and ensure all documentation is up to date-Attend HOA Board meeetings-Travel to multifamily sites to assist with management coverage in the absence of an onsite manager.Skills- Proficiency in administrative tasks related to homeowner associations and multifamily assets- Experience with Appfolio software or similar property management systems- Strong customer relationship management skills- Familiarity with property leasing and collections processes- Understanding of contract management for property maintenance and repairs- Competence in office organization and documentation management-Strong leadership and customer service oriented-Must have a minimum of 5 years experience in property management with a willingness for growth and leadership opportunities.-Must have dependable transportation, valid drivers license, and be willing to travel overnight.Job Type: Full-timePay: $40,000.00 - $50,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>property management: 5 years (Preferred)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Ability to Commute:<ul><li>Ridgeland, MS 39157 (Required)</li></ul>Ability to Relocate:<ul><li>Ridgeland, MS 39157: Relocate before starting work (Required)</li></ul>Work Location: Hybrid remote in Ridgeland, MS 39157

HOA/ Floating Manager

Alamo Management Group

<div>ALAMO MANAGEMENT GROUP &ndash; COMMUNITY ASSOCIATION MANAGER 
 
About AMG: 
 
Alamo Management Group is a local homeowners association, or HOA, management company with a focus on being a unique place of employment. We are customer service centered, with strong family and neighbor values. We do not want to be like other companies, and our belief is that by creating an amazing customer experience we will achieve long-term success. 
 
We pride ourselves in our determination to change the negative stigma of HOAs. To achieve this, we look for employees who are ready to learn, able to take on challenges and strive to provide the best customer experience to our vendors, developers, and residents. 
 
Job Summary: 
 
Daily work involves customer service, vendor management, project management, public speaking, finance, budgeting, and conflict resolution. Many candidates joining our company have experienced previous success in areas such as retail, restaurants, and administrative or task/project management roles; they are able to work independently with some supervision and direction. We are primarily a customer service and communication company that just happens to be in the property management industry. Handling difficult customer situations is an essential trait, as we deal with a high number of conflict resolution scenarios. 
 
Community Manager Responsibilities:
<ul><li>Effectively manage a portfolio between 2500-3000 homes.</li>
<li>Work directly with the BOD of each community. This includes the following:</li>
<li>Advise the BOD on decisions and best practices</li>
<li>Attend BOD meeting at agreed time by the BOD</li>
<li>Implement BOD decisions and processes.</li>
<li>Weekly Updates</li>
<li>Effectively run all BOD meetings. This includes the following:</li>
<li>Prepare meeting notices, agendas, and presentations</li>
<li>Draft meeting minutes</li>
<li>Manage all vendors within each community and ensure all contractual obligations are met.</li>
<li>Design and prepare Request for Proposals</li>
<li>Perform site inspections on a regular basis</li>
<li>Draft and keep all community records</li>
<li>Keep association files organized on server</li>
<li>Update portals</li>
<li>Monthly newsletters</li>
<li>Handle all Eblast for the communities</li>
</ul>
Community Rules and Regulations
An HOA manager is typically involved in drafting and enforcing community rules and regulations. These rules govern behaviors that are intended to help maintain a visually appealing neighborhood while protecting property values. Rules and regulations usually govern landscaping and home maintenance requirements; on-street parking; building additions; and exterior home appearance. An HOA manager monitors community activities, hears complaints from homeowners, and investigates and resolves issues. 
 
Maintenance and Upkeep 
An HOA manager is responsible for the general maintenance and upkeep of common areas in a community. Managers must ensure that neighborhood equipment, lighting and gates are all in good working order. A manager may be responsible for working with local vendors to uphold this responsibility. 
 
Site Inspection 
An HOA manager is responsible for bi-weekly community site inspections in which they survey the area for violations according to the HOA&rsquo;s rules and regulations. The community manager assigns violations to homeowners who have infractions according to the rules and regulations of the neighborhood. An HOA manager may issue fines against non-compliant homeowners if rules are consistently violated. 
 
Other Responsibilities: 
An HOA manager handles the financial matters of the HOA they manage, including the collection of association fees from residents. they may also work in coordination with a council or board comprised of community members who live in the neighborhood. These board members help facilitate neighborhood meetings; keep residents up to date on changes to rules and regulations; and serve as unofficial internal representatives of the management company. The HOA manager may conduct annual elections to select new board members.
Core Experience &amp; Background:
<ul><li>Proven success in customer service&ndash;driven roles (retail, restaurant, hospitality, or similar)</li>
<li>Experience in administrative, project coordination, or task management roles</li>
<li>Exposure to vendor management or working with external partners</li>
<li>Background in property management or community management (preferred, not required)</li>
</ul>
Key Skills &amp; Competencies:
<ul><li>Exceptional communication skills (written and verbal), including public speaking</li>
<li>Strong conflict resolution and de-escalation abilities</li>
<li>Ability to handle high-volume, high-pressure customer interactions</li>
<li>Solid project management and organizational skills</li>
<li>Experience with or understanding of budgeting and basic financial management</li>
<li>Ability to prioritize tasks and manage multiple responsibilities simultaneously</li>
</ul>
What we offer:
<ul><li>Comprehensive benefits package including medical, dental, and vision</li>
<li>Wellness program</li>
<li>Flexible Spending Accounts</li>
<li>Company-matching 401k contributions</li>
<li>Paid time off for vacation, holidays, medical, and volunteering</li>
<li>Paid parental leave</li>
<li>Training and educational assistance</li>
<li>Support programs, including Employee Assistance Program and Calm Health</li>
<li>Optional benefits including short- and long-term disability, life insurance, and pet insurance</li>
<li>Most importantly, a caring team who is dedicated to your success!</li></ul></div>

Community Association Manager

Quail West Golf & Country Club

DescriptionJoin Quail West as our next HOA Manager &mdash; a pivotal leadership role supporting the daily operations, architectural integrity, and long-term success of our vibrant residential community.This role functions as the second-in-command for the HOA department and plays a vital leadership role in architectural review coordination, governance and compliance oversight, financial administration, and homeowner relations. The HOA Manager ensures operational continuity, sound decision-making, and professional member engagement &mdash; especially in the Director&rsquo;s absence.About Quail WestQuail West is one of Southwest Florida&rsquo;s premier private clubs&mdash;where exceptional service, genuine hospitality, and a commitment to excellence define our culture. With an engaged membership, award-winning amenities, and a collaborative team environment, we take pride in creating a workplace that feels as rewarding as it is professional.<ul><li>This is a Full-Time, Salaried Position</li><li>Pay rate: Competitive compensation starting at $85,000, with flexibility for highly qualified candidates.</li><li>Work Schedule: Monday - Friday . Weekends as needed.</li></ul>Why Join the Quail West Team?<ul><li>Free Employee Meals</li><li>Excellent Paid Time Off program</li><li>Free Employee Assistance Program, Short-term Disability, and Life Ins</li><li>Discounts on retail items at the Golf Shop &amp; Salon</li><li>Amazing parties &amp; celebrations throughout the year</li><li>Great Benefits (medical, dental, vision, &amp; more!)</li><li>Playing and practice privilege</li><li>And many more!</li></ul>What You&rsquo;ll Do<ul><li>Assist the Director with daily HOA operations, capital projects, and strategic initiatives.</li><li>Serve as acting operational lead in the Director&rsquo;s absence, ensuring workflow continuity and timely decision-making.</li><li>Supervise, train, evaluate, and maintain time records for the HOA Coordinator.</li><li>Professionally manage and de-escalate homeowner concerns using diplomacy and solution-oriented communication.</li><li>Coordinate across security, landscaping, property services, compliance, and administrative teams to ensure efficient community operations.</li><li>Conduct routine property inspections and initiate, track, and verify completion of work orders.</li><li>Oversee ARB administrative processes including application intake, review coordination, and communication with applicants.</li><li>Prepare ARB &amp; HOA Committee meeting agendas, supporting documentation, and official minutes; publish decisions and maintain accurate records.</li><li>Monitor approved construction and renovation projects for compliance with approved plans and governing standards.</li><li>Track renovation and new construction timelines, including Site Plan Management (SMP) progress.</li><li>Coordinate ARB billing, refunds, consultant invoicing, and builder compliance requirements.</li><li>Oversee HOA/ARB compliance tracking and work order management software.</li><li>Maintain governance records, community website, and Rules &amp; Regulations updates.</li><li>Issue No Objection Letters and manage closing-related documentation.</li><li>Process invoices, credit card transactions, and checkbook entries in accordance with established internal controls.</li><li>Track capital project invoices and support budget alignment and monitoring.</li><li>Assist with annual budget and capital planning.</li><li>Support monthly financial closing procedures and documentation.</li><li>Coordinate community recognition programs (e.g. Yard of the Month)</li></ul>RequirementsWhat We&rsquo;re Looking For<ul><li>Active Florida Community Association Manager (CAM) license is required.</li><li>Requires a high school diploma or GED; bachelor&rsquo;s or associate degree preferred.</li><li>Minimum of 5 years&rsquo; experience directly related to Community Association Management for large scale community 500+ homes specifically for Homeowner Associations.</li><li>Requires ARC/ARB experience for homeowner&rsquo;s association, a minimum of 3-5 years preferred.</li><li>Strong knowledge of Florida Statutes Chapter 720, governing documents, and HOA operational best practices.</li><li>Demonstrated leadership experience supervising administrative or operations staff within a community association.</li><li>Strong organizational, leadership, regulatory knowledge, financial acumen, demonstrated professionalism, and exceptional communication skills.</li><li>Must be able to use MS Office Suite, particularly Outlook, Excel and Word. Must be able to adapt to management software, work order, and computer programs being utilized.</li><li>Notary Public (helpful for closings and association documentation).</li><li>Must have strong multi-tasking and organizational skills</li><li>Ability to interpret governing documents, policies, and applicable statues.</li><li>Ability to interpret and follow verbal and written instructions.</li><li>Ability to communicate effectively, both verbally and in writing and exercise diplomacy.</li><li>Professional judgment, discretion, and confidentiality in handling records and resident matters.</li><li>Interpersonal skills necessary to effectively interface with all levels of personnel and work in a team environment.</li></ul>Why You&rsquo;ll Love It Here: At Quail West, we believe in recognizing great work, celebrating milestones, and creating a workplace where people love to come to work. This is an opportunity to take on a high-impact leadership role within a thriving, well-established master-planned community. You&rsquo;ll work alongside experienced leadership while helping guide the operational excellence and long-term success of the association.Pay: From $85,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>How long have you had your CAM license for?</li><li>On a scale of 1 - 5 (1 being the lowest, and 5 being the highest), how confident are you in interpreting and applying Florida Statutes Chapter 720 and HOA governing documents?</li></ul>Experience:<ul><li>HOA: 5 years (Required)</li><li>Supervising: 3 years (Required)</li></ul>License/Certification:<ul><li>CAM license (Required)</li></ul>Ability to Commute:<ul><li>Naples, FL 34119 (Required)</li></ul>Work Location: In person

Community Association Manager (CAM)

RowCal

<div>Lead Community Association Manager/Director of Community Management 


Location: Orland Park, IL

Schedule: Monday - Friday with some evening hours for board meeting availabilty as-needed. This position can be hybrid with two days remote and three days in person 


About RowCal

RowCal is a fast-growing, innovative HOA and Property Management company, bringing &quot;The Smarter Way to HOA&quot; to thriving communities across the United States. Focused on Our Mission &quot;To empower, enrich and elevate HOA communities and the lives of our employees who serve them&quot;, we are committed to doing things better with a can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner who cares, collaborates and creates the best HOA experience for a community.

Our core values of &quot;trust, innovation, fun, and growth&quot; are at the heart of everything we do. Help us transform HOA communities and make &quot;home&quot; extra special for the members we serve. You'll love what you do! 


Job Summary
<div>
The Lead Community Association Manager serves as a key leader in managing and supporting homeowner association (HOA) communities, ensuring exceptional service delivery and operational excellence. This role is responsible for overseeing the day-to-day operations of assigned communities, including managing budgets, coordinating maintenance, facilitating meetings, and ensuring compliance with governing documents. Additionally, the Lead Community Manager supervises and supports a team of Community Association Managers (CAMs), providing guidance, training, and mentorship to ensure consistent performance and client satisfaction. The ideal candidate is proactive, solutions-focused, and committed to fostering a positive, collaborative environment for both team members and community stakeholders.</div> 
<div></div>
<div>
Role and Responsibilities</div> 


Community Management Functions
<ul><li>
Review, coordinate, and respond to homeowner ACC requests.</li><li>
Review and upkeep of all work orders.</li><li>
Oversight of covenants enforcement and issuing violations.</li><li>
Homeowner, Board, and association data administration in CINC Systems.</li><li>
Act as main point of contact for all Board communications through all channels.</li><li>
Administration of on-site association amenities and gatehouses.</li><li>
Retention and administration of all association records in SharePoint and WebAxis, including governing documents, rules &amp; regulations, management agreements, service contracts and proposals, homeowner and Board communications, vendor communications, etc.</li><li>
Address and resolve homeowner and board escalations.</li><li>
Act as liaison between Board of Directors and all RowCal supporting divisions and third-party ancillary service providers.</li><li>
Update and maintain the management plan in CINC Systems as necessary with board meetings, site inspections, vendor meetings, maintenance calendar, WebAxis Calendar, community events, vendor service dates, etc.</li><li>
Drafting and execution of all association communications in coordination with the Board/committee, emergency notifications, email blasts, text blasts, etc.</li><li>
Other duties as assigned.</li></ul> 


Supervision and Support
<ul><li>
Provide in-branch presence and leadership and oversight to a team of CAMs, fostering professional development and performance excellence.</li><li>
Monitor workload distribution, assist with complex issues, and offer solutions to challenges.</li><li>
Deliver training initiatives to enhance team knowledge and skills.</li><li>
Conduct regular one-on-one meetings to provide feedback, set goals, and address team needs.</li><li>
Act as a resource for escalated client concerns, ensuring swift and effective resolution.</li><li>
Collaborate with company leadership to implement best practices and enhance operational efficiency.</li><li>
Coordinate and support coverage plans for CAMs who are out of the office and ensure the team is familiar with portfolios to ensure seamless client support.</li><li>
Identify opportunities for process improvements and contribute to company-wide initiatives.</li><li>
Promote RowCal&rsquo;s mission, vision, and values through professional interactions and decision-making.</li></ul> 


Daily Minimum
<ul><li>
Approval of all invoices for payment in accordance with association budget and board direction.</li><li>
Review and response on action items and work orders.</li><li>
Review and return of voicemails and emails.</li><li>
Ensure completion of daily duties by direct reports.</li></ul> 


Weekly Minimum
<ul><li>
Provide feedback to the division Director on all RowCal supporting divisions.</li><li>
Review and process violations and ACC requests.</li><li>
Check on hold invoice status.</li><li>
Review and address all past-due action items.</li><li>
Ensure completion of weekly duties by direct reports.</li></ul> 


Monthly Minimum
<ul><li>
Review for knowledge and accuracy of prepared financial statements including balance sheet, income statement, delinquency report, and cash disbursements.</li><li>
Monitor vendor and owner delinquency rates and collections process for portfolio.</li><li>
Review of open violations for compliance.</li><li>
Site visits of managed associations.</li><li>
Preparation for, attendance at, and administration of all Board Meetings (or as often as necessary)</li><li>
Preparation of Board Meeting Packets according to client-established timeframes to include agenda, previous minutes, monthly financials, and any supporting documentation for old &amp; new business.</li><li>
Review monthly financials &ndash; look for GL code errors and other discrepancies.</li><li>
Attendance at all monthly management or company meetings.</li><li>
Review performance of all service providers and discuss areas of opportunity with representatives, as necessary.</li><li>
Ensure completion of monthly duties by direct reports.</li></ul> 


Quarterly Minimum
<ul><li>
Audit SharePoint and WebAxis to ensure all records are uploaded and properly organized.</li><li>
Audit Board members, maintenance items, service providers, management plan, and other information tab to ensure accuracy.</li><li>
Collaborate with direct reports and monitor completion of quarterly audit.</li></ul> 


Annual Minimum
<ul><li>
Preparation and drafting of annual operating and reserves budget for all associations.</li><li>
Preparation for, attendance at, and administration of all Annual Meetings or Membership meetings.</li><li>
Review and negotiation of service contracts for all associations for services such as trash service, landscaping, snow removal, pest control, utilities, or cable service, etc.</li><li>
Coordinate tax returns and financial review/audit (as applicable).</li><li>
Coordination of and attendance at all municipally required inspections such as fire/life safety, pool, backflow, etc.</li><li>
Review of existing reserve study or procurement of new reserve study, as necessary.</li><li>
Identification and initial planning of all capital improvement projects and coordination with oard and RowCal Construction &amp; Maintenance, Project Coordination, and Director of Management.B</li><li>
Support direct reports and ensure completion of annual duties.</li></ul> 


Requirements/Skills
<ul><li>
Experience:5 years of property management in Single Family or HOA management. 
</li><li>
Education: Associate&rsquo;s or Bachelor&rsquo;s degree preferred. 
</li><li>
Illinois CAM License required. 
</li><li>
Strong communication, leadership, organizational, and problem-solving skills. 
</li><li>
Ability to work independently in a fast-paced environment. 
</li><li>
Proficiency in Microsoft Office and property management software (CINC Systems preferred). 
</li><li>
People management experience preferred. 
</li><li>
Ability to attend board meetings and community events that may occur onsite and on evenings or weekends as needed. 
</li><li>
Licenses: Valid driver&rsquo;s license with the ability to travel locally.</li></ul> 


Physical Requirements
<ul><li>
Ability to drive to and from several locations. 
</li><li>
Ability to withstand prolonged periods sitting at a desk and working on a computer. 
</li><li>
Must be able to sit, stand, walk, and bend for prolonged periods.</li></ul> 


Pay Range

The estimated starting pay range for this role is $65,000 - $75,000 per year. This good faith estimate is based upon RowCal's typical starting pay range for this role. Actual pay range depends on many factors including each employee's qualifications and market conditions and is subject to change. 


Benefits

In addition to offering our team members competitive pay, we offer an excellent benefits package including 401k matching, paid time off, health insurance, dental insurance and vision insurance for employees and dependents. We also offer disability insurance along with other important benefits to ensure that our workers feel respected and valued. Although we work hard, we encourage our employees to always maintain a healthy work-life balance, so they can focus on their families and pursue outside interests.

We also strongly believe in community service and in making an impact at the local level. As a RowCal employee, you'll be allotted time off each year to engage in service with one of our community service partners. 


RowCal is an Equal Opportunity Employer, meaning we do not discriminate against any employee or applicant because of race, color, sex, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, military or veteran status, or any other or any other federal, state or local protected class.</div>

Lead Community Association Manager/Director of Community Management

Associa

<div>CAMS is part of the Associa family.

CAMS (Community Association Management Services), one of the fastest-growing HOA management companies in the southeastern US, was founded on the simple idea that people come first, and this idea is at the core of everything we do. At CAMS you will be immersed in a company that is fast-forward and team-oriented.

CAMS is currently on the search for an On-site Community Manager to manage an association in the Mount Pleasant, SC area.

As an on-site Community Manager, you will build relationships with your board of directors and work to provide them with the guidance and management oversight necessary for their association. Our managers are supported by a team of specialists dedicated to assisting the general membership of communities, allowing you to focus your efforts on larger projects and delivering the superb service for which we are so proudly known.

Responsibilities
<ul>
<li>Maintain communication with the community board of directors</li>
<li>Schedule and prepare for regular board meetings</li>
<li>Maintain communication with homeowners</li>
<li>Respond to homeowner needs</li>
<li>Prepare and present the annual budget to the board of directors</li>
<li>Analyze monthly financial reports, and create variance reports for the board of directors</li>
<li>Create monthly management reports</li>
<li>Contact and coordinate vendors for community maintenance and special projects</li>
<li>Oversee daily operations of the HOA</li>
<li>Attend regular meetings with the management firm</li>
<li>Supervise administrative and maintenance staff where applicable</li>
</ul>
Other Duties
<ul>
<li>Manage all short and long-term objectives and goals of the HOA</li>
<li>Collaborate with Board of Directors on writing and editing HOA Newsletters</li>
<li>Develop and Recommend the annual Operating Budget and Mid-Year Forecast with the assistance of on-site HOA Committees</li>
<li>Recommend all third-party service providers and contractors and manage their activity</li>
<li>Recommend aesthetic, maintenance, and safety improvements to the community on a monthly basis.</li>
<li>Manage all communication and interface with the Community Residents.</li>
<li>Attend and contribute to Committee Meetings where applicable, including: Finance, Infrastructure, Landscaping, Marine and Security. Employ the resources of these committees in an efficient manner to formulate and execute strategy. The objective is to guide/drive committees towards excellence.</li>
<li>Supervise the on-site Work Order Process.</li>
<li>Work with all third-party professionals towards accomplishing their objectives, including engineers, legal firms, insurance firms, construction management firms and marketing firms.</li>
<li>Attend monthly Board Meetings and provide a detailed status report on all management activities, both active and inactive.</li>
<li>Recommend and assure for the consistent execution of all Emergency/Storm Management Activity.</li>
<li>In all management efforts, assure for objective and timely follow-up analysis.</li>
<li>Perform other job functions as assigned including personal management of on-site staff.</li>
</ul>Requirements:
<ul><li>Demonstrated commitment to quality customer service</li>
<li>Formal education or professional work experience in Community Management or related field</li>
<li>Ability to quickly learn new technology</li>
<li>Outstanding written and oral communication skills</li>
<li>Excellent time management skills</li>
<li>Must be proficient in Microsoft office applications (Word, Excel, Outlook)</li>
<li>Ability to adapt to varying tasks</li>
<li>Must be detail-oriented</li>
<li>Ability to create and maintain a budget</li>
<li>Ability to review and analyze financial reports</li>
</ul>
Experience

Knowledge of and minimum two (2) years working experience in combination within the following disciplines:

1.Commercial and/or Residential Management/Leasing

2.Construction/Landscaping Management

3.Business Management

4.Fiscal, budgetary and purchasing management

5.Facilities Management

Education

High school degree or equivalent. Associates Degree. Business Administration or related helpful. CMCA and AMS desired.

Benefits and Salary

The salary range for this position is determined by the candidate's qualifications listed above, to be further discussed in the interview process.

The CAMS compensation package includes:
<ul>
<li>Paid Time Off</li>
<li>Company Paid Holidays</li>
<li>Comprehensive medical, dental, and vision plans are available</li>
<li>401(k)</li>
<li>Life Insurance</li>
<li>Employee Assistance Program</li>
<li>Referral Bonus Program &amp; other specified bonus opportunities to be discussed</li></ul></div>

On-site Community Association Manager

<div>With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. 
 
 
<h2 class="jobSectionHeader">Job Description</h2>
The Dartmouth Group, an Associa company, is hiring an experienced Community Portfolio Manager to oversee up to 7 HOA and Condo communities inCanton, Plymouth, and Cumberland RI.

Daily responsibilities:
<ul>
<li>Travel to multiple community sites.</li>
<li>Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.</li>
<li>Walk and inspect property, ensure property is well maintained and HOA Code, Compliance, Rules &amp; Regulations are adhered.</li>
<li>Issues violation letters to homeowners and follow-up to ensure remedied.</li>
<li>Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.</li>
<li>Research and respond to inquiries in-person, by phone, and email.</li>
<li>Data enter and update information in the database; record and track documents and information.</li>
<li>Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and Reserve Studies.</li>
<li>Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and mange capital projects.</li>
<li>Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.</li>
<li>Prepare board packages. Coordinate and schedule monthly and annual board meetings.</li>
<li>Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.</li>
<li>Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board&rsquo;s decision.</li>
<li>Other projects as assigned.</li>
</ul>
Pay rate: $75K-$85K a year.
<h2 class="jobSectionHeader">Requirements</h2><ul>
<li>2+ years of community association experience.</li>
<li>Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.</li>
<li>Willingness to obtain CMCA within the first year, company paid.</li>
<li>Customer service driven and team oriented.</li>
<li>Ability to read and interpret financials, Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis.</li>
<li>Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.</li>
<li>Excellent communication skills (written and spoken), proactive communication style with conflict resolution techniques.</li>
</ul>
#LI-PK1 
 
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</div>

Community Portfolio Manager

The Nabo Group

<div>Description:
<h3 class="jobSectionHeader">Who We Are</h3>
At The Nabo Group, we are committed to delivering exceptional community association management services tailored to the unique needs of the communities we serve. With a growing presence in Washington state, we combine strong local expertise with a modern, flexible work environment rooted in responsiveness, professionalism, and care.
Position Overview
We are seeking a detail-oriented and results-driven Portfolio Manager to oversee a diverse portfolio of HOA communities. This role requires travel throughout Puyallup, WA for site visits, meetings, and client engagement.
Requirements:
<ul><li>Manage and optimize a portfolio of community associations to ensure client satisfaction, compliance, and long-term success.</li><li>
Serve as the primary point of contact for Board members, homeowners, vendors, and internal team members.</li><li>
Support annual budget development and financial oversight in coordination with accounting teams.</li><li>
Conduct regular property inspections and coordinate maintenance and capital improvement projects.</li><li>
Ensure adherence to governing documents, legal requirements, and company procedures.</li><li>
Participate in Board meetings (typically evenings) and provide timely follow-up and reporting.</li><li>
Maintain clear, proactive communication with clients and support staff.</li><li>
Perform other duties as assigned.</li></ul>
Qualifications<ul><li>
3+ prior experience in HOA or association management.</li><li>
Strong organizational, time-management, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.</li><li>
Excellent written and verbal communication skills.</li><li>
Strong customer service mindset and the ability to interact professionally and empathetically with homeowners, board members, vendors, and internal teams.</li><li>
Proficient in Microsoft Office Suite, property management systems (i.e. CINC), and cloud-based platforms; with the ability to learn new systems quickly.</li><li>
Detail-oriented with experience coordinating vendors, tracking work completion, maintaining accurate records, and following established processes.</li><li>
Industry certifications such as CMCA are a plus.</li></ul>
What We Offer<ul><li>
Flexible PTO</li><li>
100% Paid CAI Membership</li><li>
Comprehensive Health, Dental, Vision insurance</li><li>
100% Employer-paid Life and AD&amp;D Insurance</li><li>
401(k) Plan with company match and immediate vesting</li><li>
Annual professional development stipend</li><li>
And more...</li></ul>
The Nabo Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div>

Portfolio Manager, HOA Management

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