home office representative

FBSPL

About the OpportunityThe Family Coverage Representative role is designed for people who want remote work but still enjoy meaningful conversations. You&rsquo;ll help individuals review family-focused coverage options and understand how different plans work, without rushing or pushing decisions.The role follows a proven structure and includes training, support, and consistent inbound interest.Responsibilities<ul><li>Review requested coverage information with individuals</li><li>Answer questions using approved resources</li><li>Help organize onboarding steps</li><li>Maintain clean documentation and follow-ups</li><li>Work independently while staying connected to a remote team</li></ul>What Makes This Role Appealing<ul><li>No cold outreach</li><li>Work from home full-time</li><li>Performance-based pay with residual income</li><li>Clear expectations and repeatable process</li></ul>Role Notes<ul><li>Commission-based compensation</li><li>Independent contractor role</li><li>Entry-level candidates welcome</li></ul>Job Type: Full-timePay: $50,000.00 - $65,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Vision insurance</li><li>Work from home</li></ul>Work Location: Remote

Family Coverage Representative (Remote)

Ispahani parker

Rider wanted for DHA Office.Car Driving Must (Corolla)Education: Matricage bracket : 30 - 50 yearsApply: https://forms.gle/XuSJzLkHaDi8Nyze6Outdoor purchasing work on bike, cash handlingJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>What is your age?</li><li>Are you Urdu Speaking, Punjabi, Sindhi, Memon etc? (Question intended for statistics)</li><li>What is your home address?</li><li>Do you know how to drive a Car (Manual Corolla)</li><li>What was your last/current salary?</li><li>Are you jobless or do you have a job?</li></ul>Work Location: In person

Rider for DHA Office

Porter Law Firm

<div>
 
 
 Position Summary:
 
 
 
 The HOA Phone Representative is responsible for managing incoming and returned phone calls to support the legal assistant team. This role serves as a primary point of contact for clients and other callers, ensuring messages are handled promptly, accurately, and professionally. The position helps maintain efficient communication flow within the firm by returning calls, gathering relevant information, and routing messages to the appropriate legal staff.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Return phone calls on behalf of legal assistants in a timely and professional manner.
 </li>
 <li>
 Answer incoming calls and take detailed, accurate messages for attorneys and legal assistants.
 </li>
 <li>
 Gather necessary information from callers, including case details, contact information, and the purpose of the call.
 </li>
 <li>
 Document call notes and messages clearly within the firm&rsquo;s case management or communication system.
 </li>
 <li>
 Route urgent calls to the appropriate team member when necessary.
 </li>
 <li>
 Follow established scripts or guidelines when communicating with clients.
 </li>
 <li>
 Maintain professionalism, confidentiality, and discretion when handling sensitive client information.
 </li>
 <li>
 Assist with managing call logs and tracking follow-ups to ensure calls are addressed.
 </li>
 <li>
 Communicate effectively with legal assistants regarding client updates or urgent matters.
 </li>
 <li>
 Provide general administrative support related to client communications as needed.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Previous experience in a receptionist, call center, customer service, or administrative role preferred.
 </li>
 <li>
 Strong verbal communication and active listening skills.
 </li>
 <li>
 Excellent attention to detail when documenting messages and call notes.
 </li>
 <li>
 Ability to remain calm, professional, and courteous when speaking with clients.
 </li>
 <li>
 Strong organizational and time management skills.
 </li>
 <li>
 Basic computer proficiency and ability to work within case management or CRM systems.
 </li>
 <li>
 Ability to maintain strict confidentiality.
 </li>
 </ul>
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience working in a legal office or professional services environment.
 </li>
 <li>
 Familiarity with legal terminology and law firm workflows.
 </li>
 </ul>
 
 
 Key Skills:
 
 
 <ul>
 <li>
 Professional phone etiquette
 </li>
 <li>
 Client service mindset
 </li>
 <li>
 Clear documentation and note-taking
 </li>
 <li>
 Multitasking and prioritization
 </li>
 <li>
 Team collaboration
 </li>
 </ul>
 
 
</div>

HOA Phone Representative

Fenix İnsan Kaynakları Eğitim ve Danışmanlık

Almanca Bilen M&uuml;şteri Danışmanı (Home Office)Danışmanlığını y&uuml;r&uuml;tt&uuml;ğ&uuml;m&uuml;z uluslararası bir marka i&ccedil;in, m&uuml;şteri hizmetleri ekibinde inbound &ccedil;ağrı karşılama g&ouml;revini ger&ccedil;ekleştirecek Almanca bilen ekip arkadaşları arıyoruz.G&ouml;rev Tanımı<ul><li>Almanca gelen &ccedil;ağrıları karşılamak</li><li>M&uuml;şteri soru ve şikayetlerini &ccedil;&ouml;z&uuml;m odaklı y&ouml;netmek</li><li>T&uuml;m g&ouml;r&uuml;şmeleri ve talepleri sistem &uuml;zerinde d&uuml;zenli şekilde kayıt altına almak</li><li>Hizmet kalitesini ve m&uuml;şteri memnuniyetini korumak</li></ul>Aranan Nitelikler<ul><li>Almanca&rsquo;yı ileri seviyede konuşma ve yazma becerisi</li><li>Tercihen iyi seviyede İngilizce bilgisi</li><li>Tercihen Almanya, Avusturya, Bel&ccedil;ika veya İsvi&ccedil;re&rsquo;de eğitim ge&ccedil;mişi</li><li>İletişim becerisi g&uuml;&ccedil;l&uuml;, &ccedil;&ouml;z&uuml;m odaklı</li><li>Vardiyalı veya sabit d&uuml;zende &ccedil;alışmaya uyum sağlayabilecek</li></ul>Sunulan İmkanlar<ul><li>Y&uuml;ksek net maaş</li><li>Performans primi</li><li>Devamlılık primi</li><li>Yemek ve yol desteği</li><li>&Ouml;zel sağlık sigortası</li><li>Sabit ya da vardiyalı &ccedil;alışma modeli</li><li>Hafta sonu tatil se&ccedil;eneği bulunan projeler</li></ul>Uluslararası projede yer almak ve Almanca dil bilginizi profesyonel kariyere d&ouml;n&uuml;şt&uuml;rmek istiyorsanız başvurunuzu bekliyoruz.İş T&uuml;r&uuml;: Tam zamanlı, Yeni mezunMaaş: 55.000,00TRY - 65.000,00TRY aylıkWork Location: Remote

Almanca Bilen Müşteri Danışmanı Homeoffice

First Contact

<div>*** Must already live in the Tampa Bay, Florida, area to be eligible for this role *** 

*** Training for this position will be in person at our Clearwater administrative office for three weeks *** 
Position Summary: 


To provide facilitative counseling, crisis intervention, and information and referral services on health and human services programs in response to requests from clients in need, providing them with appropriate resources and advocating on the consumer&rsquo;s behalf. 
Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs. 
<ul>
<li>
Answer incoming calls to facilitate intake, assessment, and referral services to clients.</li>
<li>Provide facilitative counseling and crisis intervention services to clients.</li>
<li>Talk with Imminent Risk clients and de-escalate, screen, safety plan, and reduce lethal means during the conversation.</li>
<li>Provide referrals, deploy mobile crisis units, and engage law enforcement in active rescue, as needed.</li>
<li>Provide advocacy for clients as needed through interacting and communicating with other agencies as necessary on behalf of the client.</li>
<li>Refer callers in need to a variety of services to include childcare resources, financial, healthcare resources, mental health counseling agencies, legal aid, housing, homeless shelters, disability related needs, veteran needs, etc.</li>
<li>Access, retrieve, and input information into the database platform for 211 TBC on the network.</li>
<li>Participate in quality review of Call Center Operations</li>
<li>Serve and participate in meetings, committees, community activities, and outreach events as required</li>
<li>Participate in proactive team efforts to achieve departmental and company goals</li>
<li>Follow all the organization&rsquo;s policies, practices, and procedures</li></ul> 


Qualification/Requirements: 
<ul>
<li>
Excellent verbal communication, customer service, and time management skills</li>
<li>Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients or members of the community. Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization</li>
<li>Ability to add, subtract, multiply, and divide. Ability to problem solve and manage a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form</li>
<li>Strong data entry skills</li>
<li>Proficient in personal computer skills, including e-mail, recordkeeping, routine database activity, word processing, spreadsheet, graphics, etc.</li>
<li>Ability to handle multiple tasks simultaneously</li></ul> 


Education/Training/Experience 

<ul>
<li>Associate&rsquo;s Degree or equivalent from a two-year college or equivalent combination of education and experience required. Bachelor&rsquo;s Degree from a four-year college or university preferred. One year of related experience required.</li>
<li>AIRS I &amp; R, CIRCS-A on Aging Certification preferred; must acquire certification within two years of employment</li>
<li>Health and human services and/or experience handling crisis phone calls/chat/text background preferred</li>
<li>One year or more of related crisis, mental health, or substance abuse experience is preferred</li>
<li>Above-average computer skills preferred.</li></ul> 


Physical Demands: 


Moderate physical activity, performing somewhat strenuous daily activities of a primarily administrative nature. Includes sitting and/or standing for extended periods of time with the ability to lift up to 10 lbs.

Manual dexterity sufficient to reach/handle items, work with the fingers, and perceive attributes of objects and materials. 
Other: 

<ul>
<li>Level II Background Screen</li>
<li>Valid State of Florida Driver&rsquo;s License</li></ul> 


The above description is intended to describe the general content, identify the essential functions and the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.</div>

211 Phone Representative (Remote - MUST ALREADY LIVE in the Tampa Bay area, FL)

OneTouch Direct

<div>
 OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.
 
 
 
 MUST LIVE IN THE SAN ANTONIO REGION TO BE CONSIDERED
 
 
 
 
 Join Our Team as a Remote Customer Service Representative!
 
 
 
 As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, or chat in a timely and professional manner
 </li>
 <li>
 Assist customers with troubleshooting issues and provide accurate solutions
 </li>
 <li>
 Process orders, amendments, and returns efficiently
 </li>
 <li>
 Escalate unresolved issues to senior staff when necessary
 </li>
 <li>
 Provide feedback to improve customer service processes
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required
 </li>
 <li>
 1-2 years of customer service experience preferred
 </li>
 <li>
 Excellent communication skills, both verbal and written
 </li>
 <li>
 Strong problem-solving skills and an ability to think critically
 </li>
 <li>
 Ability to work independently and manage time effectively in a remote setting
 </li>
 <li>
 Reliable internet connection and a quiet home office environment
 </li>
 <li>
 Previous experience in a call center or remote support role is a plus
 
 
 </li>
 </ul>
 
 Required Equipment:
 
 
 
 <ul>
 <li>
 A laptop or desktop computer (not a Mac, Surface, or Chromebook) running Windows 11 or higher
 </li>
 <li>
 Hardwired internet connection (ethernet) required
 </li>
 <li>
 USB headset (not wireless) with noise-canceling features
 </li>
 <li>
 Webcam (external or integrated)
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Health Care Plan (Medical, Dental &amp; Vision)
 </li>
 <li>
 Retirement Plan (401k, IRA)
 </li>
 <li>
 Life Insurance (Basic, Voluntary &amp; AD&amp;D)
 </li>
 <li>
 Paid Time Off (Vacation, Sick &amp; Public Holidays)
 </li>
 <li>
 Training &amp; Development
 </li>
 <li>
 Work From Home
 </li>
 </ul>
</div>

Customer Service Representative - Remote

Re-Lyticx

<div>
 
 Remote Customer Service Representative&nbsp;
 
 
 Work Mode: Remote
 
 
 Region: EU, MENA, Southeast Asia&nbsp;
 
 
 Join our customer-focused organization as a Remote Customer Service Representative, delivering exceptional support experiences to our diverse customer base from the comfort of your home office. This position offers stability, growth potential, and the satisfaction of helping customers daily.
 
 
 &nbsp;
 
 
 
 Job Responsibilities:&nbsp;
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, and chat channels
 </li>
 <li>
 Providing accurate information about products and services.
 </li>
 <li>
 Troubleshoot technical issues and guide customers through solutions, process orders, returns, and exchanges efficiently.
 </li>
 <li>
 Maintain detailed records of customer interactions in CRM systems, escalate complex issues to appropriate departments, follow up on open cases to ensure&nbsp;resolution.
 </li>
 <li>
 Identify opportunities to enhance customer satisfaction, educate customers on product features and best practices.
 </li>
 <li>
 Handle complaints with empathy and professionalism
 </li>
 <li>
 Meet quality and productivity standards
 </li>
 <li>
 Participate in ongoing training and coaching sessions
 </li>
 <li>
 Collaborate with team members through virtual platforms.
 </li>
 <li>
 Stay updated on product changes and company policies
 </li>
 <li>
 Contribute feedback for service improvements, and represent the company brand positively in all interactions.&nbsp;
 
 Y
 
 
 our communication skills and customer-centric approach will directly impact customer loyalty and business success.&nbsp;
 
 </li>
 
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 Required Qualifications:&nbsp;
 
 
 <ul>
 <li>
 Excellent verbal and written English communication.
 </li>
 <li>
 Prior customer service or call center experience preferred
 </li>
 <li>
 Strong active listening and empathy skills
 </li>
 <li>
 Ability to remain calm under pressure.
 </li>
 <li>
 Technical aptitude for learning software systems
 </li>
 <li>
 Typing proficiency for efficient documentation.
 </li>
 <li>
 Problem-solving mindset, patience and positive attitude, reliable and punctual work ethic.
 </li>
 <li>
 Adaptability to policy changes, and commitment to quality service delivery.
 </li>
 <li>
 Multilingual abilities are highly valued for our international customer base.&nbsp;
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 Benefits Package:&nbsp;
 
 
 <ul>
 <li>
 Competitive hourly wage or salary.
 </li>
 <li>
 Performance incentives and bonuses.
 </li>
 <li>
 Comprehensive training program.
 </li>
 <li>
 Career advancement opportunities.
 </li>
 <li>
 Flexible scheduling options.
 </li>
 <li>
 Paid time off and employee discounts.
 </li>
 <li>
 Supportive team environment.
 </li>
 <li>
 Regular feedback and coaching, and recognition programs.
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 We invest in our employees' success and wellbeing.
 
 
 
 &nbsp;
 
 
 
 Customer service, remote representative, call center, customer support, inquiry resolution, technical troubleshooting, CRM documentation, multichannel support, complaint handling, customer satisfaction, quality standards, communication skills, empathy training, problem resolution, product knowledge, team collaboration, performance metrics, career growth, work from home, customer loyalty.
 
 
 
 &nbsp;
 
</div>

Customer Service Representative (Remote)

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