hospice clinical supervisor

Amedisys

<div>Overview:
<div><div><div><b>Full-Time Days</b></div><div>
</div><div><div><b>
Make a difference every day as an Amedisys RN clinical manager</b></div><div>
Join Amedisys-one of the largest and most trusted home health and hospice companies in the U.S.-where flexibility, purpose and growth come together to help patients heal where they feel most comfortable, at home.</div></div><div>
</div><div><b>
Attractive pay</b></div><p><b>
$85,000.00-$95,000.00 Annual Salary Range</b></p><div><br>
</div><div><b>
What's in it for you</b></div><div><ul><li>
Choice of PPO or HSA medical plans with free telehealth.</li><li>
Paid time off.</li><li>
Up to $1,000 in free healthcare services with Amedisys HSA plan.</li><li>
Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.*</li><li>
Mental health support with up to five free counseling sessions through the Employee Assistance program.</li><li>
401(k) with a company match.</li><li>
Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.</li><li>
Fleet vehicle program (restrictions apply) and mileage reimbursement.</li><li>
And more.</li></ul><ul><li><i>Benefit eligibility can vary by position and shift status.</i></li><li><i>Participation requires enrollment in an Amedisys medical plan.</i></li></ul></div></div></div>
Responsibilities:
<div><div><div><ul><li>Supports, participates and works cooperatively with the director of staffing.</li><li>
Responsible for overall quality of patient care and clinical performance of nurses and aides.</li><li>
Organizes clinical operations for the care center.</li><li>
Reviews requests for services and determines patient eligibility/suitability for home care services. Works with intake in coordinating patient referrals and admissions.</li><li>
Oversees scheduling.</li><li>
Oversees payor verification and precertification requirements.</li><li>
Reviews documentation of other staff members and ensures missing, incomplete and/or untimely documentation issues are resolved.</li><li>
Assists clinicians in establishing immediate and long-term patient goals, setting priorities and developing Plan of Care (POC).</li><li>
Regularly evaluates the needs of the patient and makes necessary revisions to the plan of care in collaboration with clinicians.</li><li>
May provide direct patient care on an infrequent basis in times of emergency.</li><li>
Participates in the on-call process.</li><li>
Assists with training of staff to ensure quality care, compliance and fiscal responsibility.</li><li>
Participates in the investigation and resolution of patient/family/physician concerns.</li></ul></div></div></div><p></p>
Qualifications:
<div><div><ul><li><div>
Associate or bachelors degree in nursing.
</div></li><li><div>One year of clinical RN experience in home health or hospice.</div></li><li>
One year of RN management experience.</li><li>
Current RN license, specific to the state(s) you are assigned to work.</li><li>
Current CPR certification.</li></ul><p><i>
Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, </i><i>skills</i><i>,</i><i> and experience.</i></p></div></div><p><i>
Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.</i></p></div>

Clinical Manager Hospice RN

Families and youth innovations plus

<div><p><b>Outpatient Clinical Supervisor</b></p>
<p><b>
Families &amp; Youth Innovations Plus (FYI+)</b></p>
<p><b>
Position:</b> Full-Time</p>
<p><b>
MA/MS + License Salary</b>: $74,000 - $89,540 (3 levels based on experience and education)</p>
<p><b>
FLSA Status:</b> Salaried/Exempt</p>
<p><b>
Reports To:</b> Clinical Manager</p>
<p><b>
Department:</b> Outpatient Services</p><p></p><p><br>
Job Summary</p><p></p><p><br>
The Outpatient Clinical Supervisor's main responsibility is to provide consistent clinical individual and group supervision to staff and interns. The clinical supervisor is responsible for ensuring some program management functions such as reviewing and approving all client documentation, ensuring compliance for billable hours of their assigned staff, and ensuring staff development. The Outpatient clinical supervisor is also responsible for the personnel needs of their supervises such as but not limited to time off approval, assessment and evaluation and other supervisory tasks as needed.</p><p></p><p><br>
What You'll Do:</p>
<ul>
<li>Ensure timely review and approval of all EMR-Bear documentation for assigned staff (Comprehensive assessments, DAP notes, Treatment Plans and Updates, Safety Plans etc.)</li>
</ul><ul><li>Supervise 2nd Year Master level Interns referred from various clinical programs that include counseling, social work, marriage and family therapy programs.</li>
<li>Provide clinical supervision to licensed master level clinicians working toward independent licensure as needed.</li>
</ul><ul><li>Develop and maintain communication and appropriate working relationships with staff and Administration.</li>
<li>Act as a liaison and program spokesperson to the community when necessary or appropriate</li>
<li>Develop and maintain coordination and linkages with other agencies, service organizations (CYFD JPPO/PSD), managed care entities, and CYFD, others as needed or appropriate</li>
<li>Participate in the development of networking meetings, public presentations, media announcements, inter-agency trainings and staffing with agencies to include schools, CYFD Juvenile Justice Division and Protective Services Division</li>
</ul><ul><li>Participate in program meetings and related committees as needed or appropriate</li>
<li>Maintain a caseload and provision of therapy and related services appropriate to each client. Client record documentation shall be timely, accurate and maintained according to agency and contract standards. Average client contract hours or billable hours per week will be approximately up to 10 hours. This number may be adjusted depending on the number of employees supervised</li>
<li>Participate in agency wide on call system as a provider of on call supports or a support person to new clinical personnel</li>
<li>Provide agency wide crisis intervention as needed or requested</li></ul><br>
<p></p>
<p>
What You Need:</p>
<ul>
<li>Master's Degree in Psychology, Social Work, Marriage and Family and Therapy</li>
<li>Licensed Alcohol Drug Abuse Counselor &quot;LADAC (Postgraduate certificate / diploma)&quot;</li>
<li>Must be independently licensed in the State of New Mexico (LISW, LPCC, LMFT, or Licensed Psychiatrist or Psychologist).</li></ul></div><p></p>

Outpatient Clinical Supervisor

Families and Youth, Inc.

<div><h1 class="jobSectionHeader"><b>Outpatient Clinical Supervisor</b></h1><p><b>
FamiliesYouth Innovations Plus (FYI+)</b></p><p><b>
Position:</b> Full-Time</p><p><b>
MA/MS + License Salary</b>: $74,000 - $89,540 (3 levels based on experience and education)</p><p><b>
FLSA Status:</b> Salaried/Exempt</p><p><b>
Reports To:</b> Clinical Manager</p><p><b>
Department:</b> Outpatient Services</p><p>
Job Summary</p><p>
The Outpatient Clinical Supervisor's main responsibility is to provide consistent clinical individual and group supervision to staff and interns. The clinical supervisor is responsible for ensuring some program management functions such as reviewing and approving all client documentation, ensuring compliance for billable hours of their assigned staff, and ensuring staff development. The Outpatient clinical supervisor is also responsible for the personnel needs of their supervisees such as but not limited to time off approval, assessment and evaluation and other supervisory tasks as needed.</p><p>
What You'll Do:</p><ul><li>
Ensure timely review and approval of all EMR-Bear documentation for assigned staff (Comprehensive assessments, DAP notes, Treatment Plans and Updates, Safety Plans etc.)</li><li>
Supervise 2nd Year Master level Interns referred from various clinical programs that include counseling, social work, marriage and family therapy programs.</li><li>
Provide clinical supervision to licensed master level clinicians working toward independent licensure as needed.</li><li>
Develop and maintain communication and appropriate working relationships with staff and Administration.</li><li>
Act as a liaison and program spokesperson to the community when necessary or appropriate</li><li>
Develop and maintain coordination and linkages with other agencies, service organizations (CYFD JPPO/PSD), managed care entities, and CYFD, others as needed or appropriate</li><li>
Participate in the development of networking meetings, public presentations, media announcements, inter-agency trainings and staffing with agencies to include schools, CYFD Juvenile Justice Division and Protective Services Division</li><li>
Participate in program meetings and related committees as needed or appropriate</li><li>
Maintain a caseload and provision of therapy and related services appropriate to each client. Client record documentation shall be timely, accurate and maintained according to agency and contract standards. Average client contract hours or billable hours per week will be approximately up to 10 hours. This number may be adjusted depending on the number of employees supervised</li><li>
Participate in agency wide on call system as a provider of on call supports or a support person to new clinical personnel</li><li>
Provide agency wide crisis intervention as needed or requested</li></ul><p>
What You Need:</p><ul><li>
Master's Degree in Psychology, Social Work, Marriage and Family and Therapy</li><li>
Licensed Alcohol Drug Abuse Counselor &quot;LADAC (Postgraduate certificate / diploma)&quot;</li><li>
Must be independently licensed in the State of New Mexico (LISW, LPCC, LMFT, or Licensed Psychiatrist or Psychologist).</li></ul></div>

U.S.VETS - West Los Angeles

<p><b>Licensed Clinical Team Supervisor &ndash; HUD-VASH </b></p><p>The Licensed Clinical Team Supervisor &ndash; HUD-VASH reports directly to the Licensed Program Manager &ndash; HUD-VASH and/or Project Director at the U.S.VETS West LA site. This individual is responsible for the delivery of quality, comprehensive clinically based services.</p><p><b>Key Responsibilities</b></p><ul><li>Lead and supervise HUD-VASH Case Managers and Peer Specialists</li><li>Serve as Mental Health Treatment Coordinator for the program</li><li>Oversee client screening, intake, and program eligibility</li><li>Review and approve Individual Housing &amp; Employment Plans (IHEP) and Mental Health Treatment Plans (MHTP)</li><li>Monitor caseloads, client progress, and Level of Care (LOC) determinations</li><li>Ensure compliance with clinical standards, documentation, and quality metrics</li><li>Conduct case reviews, provide coaching, and implement corrective actions as needed</li><li>Facilitate weekly clinical and case management meetings</li><li>Collaborate with VA partners (HUD-VASH, SSVF, GPD) and multidisciplinary teams</li><li>Maintain accurate, confidential client records and track program outcomes</li><li>Support accreditation efforts (CARF) and program audits</li><li>Develop and deliver staff trainings, including annual training plans and monthly clinical education</li><li>Coordinate client discharges and ensure proper transition planning</li><li>Provide on-call support for crisis management as needed</li></ul><p><b>Qualifications</b></p><ul><li>Active <b>LCSW or LMFT license (required)</b></li><li>Master&rsquo;s degree in Social Work, Counseling, MFT, Psychology, or related field</li><li>2+ years of experience supervising clinical or case management staff</li><li>Experience with <b>homeless services, HUD-VASH, or veteran populations (preferred)</b></li><li>Strong knowledge of <b>case management, mental health treatment, and housing services</b></li><li>Ability to pass <b>NACI background check</b> and complete <b>VA VetPro credentialing</b></li><li>Valid driver&rsquo;s license and ability to transport clients as needed</li><li>Strong communication, documentation, and organizational skills</li><li>Ability to work independently and collaboratively in a fast-paced environment</li></ul><p>Job Type: Full-time</p><p>Pay: $105,000.00 - $115,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>License/Certification:</p><ul><li>LCSW or LMFT (Required)</li></ul><p>Work Location: In person</p>

Licensed Clinical Supervisor - HUD-VASH

WellSense Health Plan

<div><p>It&rsquo;s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.</p><br>
<p></p>
<p><b>
Job Summary:</b></p>
<p>
The Inpatient UM Clinical Supervisor is responsible for the daily supervision and operations of the Inpatient Utilization Management clinical team. Assigns work, ensures compliance with policies and procedures and is the first point of contact for complex issues to ensure cost effective utilization management of inpatient admissions. In collaboration with the UM Clinical Trainer/QA, trains newly hired staff and ensures that ongoing training needs of incumbents are met. Under the direction of the Manager of Clinical UM, uses available data to prioritize inpatient reviews including admission reviews, level of care reviews and continued stay reviews in acute and post-acute inpatient settings. Works closely with, and may share specific business goals with other clinical and non-clinical supervisor within UM to ensure and support integrated UM processes.</p><br>
<p></p>
<p>
Our Investment in You:</p>
<ul><li> Full-time remote work</li></ul>
<ul><li> Competitive salaries</li></ul>
<ul><li> Excellent benefits</li></ul><br>
<p></p>
<p><b>
Key Functions/Responsibilities:</b></p>
<ul>
<li>Monitors and evaluates the quality, timeliness, and accuracy of inpatient UM reviews and discharge planning.</li>
<li>Under the guidance of the UM Director and Managers, employs recommended techniques to foster team work and staff development.</li>
<li>Uses subject matter expertise as well as knowledge of the interconnection between UM, claims, and regulatory requirements to respond to complex and/or escalated inquiries.</li>
<li>Utilizes critical thinking skills to identify process issues and problems, and recommend and/or implement solutions.</li>
<li>Under the direction of the UM managers, develops and uses metrics and management reports to monitor staff productivity, efficiency, and quality.</li>
<li>May identify workflow and systems improvements to enhance UM&rsquo;s ability to monitor, document, and improve key department performance indicators.</li>
<li>Ensures collaboration and integration with behavioral health care management, medical care management and social care management to ensure seamless transitions.</li>
<li>Collaborates with the Prior Authorization team and the care management team(s).</li>
<li>Participates in staff hiring, work allocation, training, performance management, including required documentation, as well as other supervisory functions under the guidance of the Manager of Clinical UM.</li>
<li>Assists with and participates in the planning, development, and implementation of department specific and cross functional projects.</li>
<li>Participates in maintaining accurate, consistent, updated department policies, procedures and workflows and related training materials.</li>
<li>In collaboration with the UM Clinical Trainer, is responsible for comprehensive orientation and ongoing training.</li>
<li>Uses the results of routine audits to monitor compliance with department standards and goals.</li>
<li>Provides high level of service and satisfaction to internal and external customers.</li>
<li>Responds to issues and concerns raised by staff and escalates to management as appropriate.</li>
<li>Other functions as required to support departmental activities.</li></ul><br>
<p></p>
<p><b>
Supervision Exercised:</b></p>
<ul>
<li>Directly supervises 5-15 staff.</li></ul><br>
<p></p>
<p><b>
Supervision Received:</b></p>
<ul>
<li>General supervision received weekly.</li></ul><br>
<p></p>
<p><b>
Qualifications:</b></p>
<p><b>
Education Required:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Nursing or Associate&rsquo;s degree with relevant work
</li></ul><p>experience.</p><br>
<p></p>
<p><b>
Education Preferred:</b></p>
<ul>
<li>Master&rsquo;s degree in Nursing, related clinical field or Health Care Administration is preferred.</li>
<li>CCM or Managed Care Certification.</li></ul><br>
<p></p>
<p><b>
Experience Required:</b></p>
<ul>
<li>One year of prior supervisory experience.</li>
<li>Two or more years in a managed care organization.</li>
<li>Three years related RN experience in an acute care facility or health insurance environment.</li></ul><br>
<p></p>
<p><b>
Experience Preferred/Desirable:</b></p>
<ul>
<li>Experience with inpatient utilization management strongly preferred.</li>
<li>Experience with CCMS and/or Jiva, or other utilization management system.</li>
<li>Experience with InterQual or other nationally recognized medical necessity criteria.</li>
<li>Experience with Medicaid/Medicare recipients and community services.</li></ul><br>
<p></p>
<p><b>
Required Licensure, Certification or Conditions of Employment:
</b></p><ul><li>Successful completion of pre-employment background check</li>
<li>Active unrestricted state licensure as a Registered Nurse in the Commonwealth of Massachusetts</li></ul><br>
<p></p>
<p><b>
Competencies, Skills, and Attributes:
</b></p><ul><li>Demonstrated ability to lead a team.</li>
<li>Strong oral and written communication skills; ability to interact within all levels of the organization.</li>
<li>Demonstrated comfort with ambiguity and change.</li>
<li>Demonstrated ability to create positive energy with individuals and groups.</li>
<li>Demonstrated ability to take action in solving problems while exhibiting sound judgement.</li>
<li>Strong organizational and time management skills.</li>
<li>Ability to work in a fast paced environment and multi-task.</li>
<li>A strong working knowledge of Microsoft Office applications.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Knowledge of analytics, metrics, and the ability to interpret data.</li>
<li>Demonstrated ability to successfully plan, organize and manage projects.</li>
<li>Detail oriented, excellent proof reading and editing skills.</li>
<li>Knowledge of process improvement techniques.</li></ul><br>
<p></p>
<p><b>
Working Conditions and Physical Effort:
</b></p><ul><li>Regular and reliable attendance is an essential function of the position.</li>
<li>Work is normally performed in a typical interior/office work environment.</li>
<li>No or very limited physical effort required. No or very limited exposure to physical risk.</li>
<li>Travel to regional offices is required.</li></ul><br>
<p></p>
<p><b>
Compensation Range</b></p>
<p>
$88,500 - $128,500</p>
<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensure as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, WellSense offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
</p><p><b>Note</b>: This range is based on Boston-area data, and is subject to modification based on geographic location.</p><br>
<p></p>
<p><b>
About WellSense</b></p>
<p>
WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members.</p><br>
<p></p>
<p>
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees</p></div><p></p>

Inpatient Utilization Management Clinical Supervisor

Pace Partners of North East Florida

<p>Awarded Best Quality of Care — Once Again!<br/>Behind every award is a story, and ours is written every day by more than 900 dedicated employees and hundreds of compassionate volunteers who walk alongside patients and families when they need us most.<br/>At Community Hospice & Palliative Care, we’re honored to be recognized with the Hospice Honors Elite award, a testament not just to our clinical excellence, but to the compassion we bring to every bedside, every home, every conversation. Every day, we serve approximately 1,500 patients living with advanced illness, wherever they call home, be it a private residence, a long-term care or assisted living facility, a hospital, or in one of our nine inpatient care centers.<br/>We’re here to improve quality of life, to ease pain and lift burdens, and to be the Compassionate Guide that families need when time matters most. And most importantly, as the only non-profit hospice provider in the region, we never turn anyone away due to an inability to pay.<br/></p><p>Community Hospice, a leading non-profit organization specializing in end-of-life care, is hiring a Security Officer to join our growing team. Offering a competitive salary and benefits, generous PTO, and retirement options, Community Hospice provides a supportive work environment to grow your professional career.<br/>The Security Officer's main focus is providing a safe and secure campus environment for the patients, visitors, vendors, and staff of Community Hospice.<br/></p><p>Position Details<br/></p><ul><li>Job Location: Main Community Hospice & Palliative Care locations around Duval and St. John County. Primary location 4266 Sunbeam Road, Jacksonville FL; other locations include Mayo Campus (San Pablo) and Chapman (North St. Augustine).</li><li>Days/Hours: TBD</li><li>Compensation: $15.50 - $19.00 hour</li></ul><p>Job Responsibilities<br/></p><ul><li>Provides escort services for visitors and staff recording all instances in the monthly escort report. Provides assistance and document all inpatient staff, guest or patient related incidents. Records the facilities hot water temperatures at the conclusions of each shift in the PDA.</li><li>Conducts monthly fire observation drills in an inpatient setting with an appropriate amount of staff involvement. Drillsare documented and forwarded to the security supervisor for review.</li><li>Safety and maintenance checks during patrols and forwards all maintenance related issues on the general maintenance form reviewed by Security and Facilities Management. Security may intervene with common maintenance issues such as, accessible light bulb replacement adjustment of room temperatures or at the request of Director of Facilities.</li><li>Other duties as outlined in the “Community Hospice Disaster Management Plan” and the Security Procedures Manual.</li></ul><p>Required Licenses/Certifications:<br/></p><ul><li>State of Florida Class “D”/ Unarmed Security Guard Property License preferred.</li><li>Current State of Florida driver’s license with driving record acceptable to Community Hospice insurance carrier, and reliable transportation.</li></ul><p>Education/Experience:<br/>Any combination of education and experience that would provide required skills and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:<br/></p><ul><li>High School diploma or G.E.D.</li><li>Minimum of two (2) years previous experience in security.</li></ul><p>Desired Knowledge of:<br/></p><ul><li>Surveillance CCTV Systems & Operations.</li><li>Monitoring of Fire panel & Alarm Systems.</li><li>Basic computer skills, word, excel & power point.</li><li>Access control.</li><li>Internal and external customers’ relations experience</li></ul><p>Skilled at:<br/></p><ul><li>Excellent oral and written communication skills. Good organizational skills.</li><li>Observing individuals to prevent disturbances.</li><li>Providing assistance to visitors as necessary and Community Hospice Employees (i.e. walking visitors or employees to the parking area).</li><li>Good physical health.</li><li>Effectively communicate with the security supervisor or SRO on all emergency, safety or telecommunication issues.</li></ul><p>Community Hospice & Palliative Care, including all of its subsidiaries and affiliated companies, is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), as amended. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities and the ability to perform the essential functions of a position. If you require an accommodation to complete the application process, interview, or perform the essential functions of a role, please contact Human Resources at humanresources@aliviacare.com.<br/>We participate in E-Verify to confirm the employment eligibility of all newly hired employees. Where applicable, and as required by law, employment with Community Hospice & Palliative Care may be contingent upon successful completion of a background screening initiated by the organization through the Florida Agency for Health Care Administration (AHCA) Background Screening Clearinghouse. More information about the Clearinghouse, including positions that require screening, can be found here: https://info.flclearinghouse.com. Equal Opportunity Employer<br/></p>

Security Officer | PRN

Compass Regional Hospice

<div></div><div><div><b>At Compass, we believe that working in this industry is more than just a job&mdash;it is a calling. We understand that it is not a path chosen by everyone, but for those who feel drawn to this work, we warmly invite you to explore this and other opportunities available within our organization.</b></div>
<div></div><div><b>Accepting a position with Compass means stepping into a role that extends far beyond the responsibilities of any single individual. Our team structure is intentionally designed to foster support and collaboration among all members. This approach allows us to dedicate our energies to what truly matters: delivering outstanding care to our patients and their families during one of life's most significant moments.</b></div>
<div><b>Palliative Care Coordinator</b></div>
<div></div><div><b>Summary of Responsibilities:</b></div>
<div>The Palliative Care Coordinator plays a pivotal role in facilitating compassionate and timely access to palliative care services. As a crucial member of the interdisciplinary team, this professional ensures seamless communication among patients, families, healthcare providers, and the palliative care team, by managing the referral process, coordinating appointments, and maintaining accurate documentation. While demonstrating sensitivity, empathy, and professionalism in all interactions, respecting diverse backgrounds and emotional states.</div>
<div></div><div><b>Reports To: </b>Director of Clinical Services</div>
<div></div><div><b>Responsibilities:</b></div>
<ul><li>Serves as the primary point of contact for palliative care referrals, receiving and processing requests from physicians, nurses, social workers, or other healthcare professionals.</li>
<li>Verify referral information, collect relevant patient data, and initiate the referral workflow in accordance with policies &amp; procedures and regulatory requirements.</li>
<li>Communicate with patients and families to introduce them to available services, answer basic questions about the palliative care process, and provide logistical support related to appointments and follow-up.</li>
<li>Schedule initial and follow-up appointments with palliative care providers, ensuring that all necessary medical records, consents, and background information are available at the time of the visit.</li>
<li>Collect, organize, and maintain accurate and up-to-date patient records related to palliative consultations and services, including histories, test results, advanced directives, and care plans. Manage sensitive information in strict compliance with privacy and confidentiality regulations (e.g., HIPAA).</li>
<li>Coordinate and participate in palliative care interdisciplinary group meetings (PC IDG), and case conferences, to relay updates, share observations, and clarify logistical details as warranted.</li>
<li>Assist with patient intake, vitals, and symptom assessments for palliative care visits (in-person or telehealth) as needed.</li>
<li>Document patient interactions accurately in the electronic medical record (EMR).</li>
<li>Support care coordination across the continuum of healthcare and with referral sources.</li>
<li>May make home visits if needed.</li>
 <li>Manage the call list to follow up with cancelled referrals and monthly follow up calls.</li>
<li>Accurately document call list in accordance with the established acuity scale to determine call/follow-up needs.</li>
<li>Educate patients and families on available resources, both within the healthcare system and in the broader community, such as home health services, durable medical equipment, support groups, and hospice services.</li>
<li>Manage phone calls, correspondence, and electronic medical records (EMR).</li>
<li>Track referral metrics and generate reports for quality improvement initiatives.</li>
<li>Maintain a thorough understanding of palliative care guidelines, eligibility criteria, and service standards.</li>
<li>Maintain a thorough understanding of hospice services and eligibility criteria to educate patients with qualifying options and needs.</li>
<li>Ensure that referrals and documentation meet all regulatory, insurance, and organizational requirements.</li>
<li>Provides back up to the hospice referral team when necessary.</li>
<li>Coordinate time off needs with direct supervisor and the hospice referral team to ensure referral coverage.</li>
</ul><div><b>Qualifications and Skills:</b></div>
<ul><li>High school diploma or equivalent, required.</li>
<li>Prior experience in a medical office, hospital, or palliative care setting, required.</li>
<li>Proficiency with EMR, referral management software, Microsoft applications to include strong proficiency in Excel, desired.</li>
<li>Exceptional organizational, time management, and multitasking abilities.</li>
<li>Demonstrates accuracy in documentation, appointment scheduling, and information relay.</li>
<li>Strong interpersonal and communication skills, with an emphasis on compassionate care and cultural sensitivity.</li>
<li>Ability to remain calm, professional, and empathetic.</li>
<li>Confidentiality, discretion, and an understanding of privacy laws and ethical standards in healthcare.</li>
<li>Ability to adjust efficiently to changing priorities, urgent needs, and complex care coordination scenarios.</li>
<li>Conveys information clearly to both clinical and non-clinical team members.</li>
<li>Proactively identifies barriers in the referral process, collaborating with direct supervisor to implement appropriate solutions.</li>
</ul><div><div><b>Schedule:</b></div>
<div>This is a part-time position working on-site 24 hours per week. Schedule to be determined. This position is non-exempt under the Fair Labor Standards Act.</div>
</div>
<div></div><div><b>Beneﬁt oﬀerings:</b></div>
<div><b>Safe Sick Leave</b></div>
<div><b>401k with up 4% employer match</b></div>
<div><b>Discounted gym membership</b></div></div><div></div>

Palliative Care Coordinator

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Outpatient Clinical Supervisor

Outpatient Clinical Supervisor

Licensed Clinical Supervisor - HUD-VASH

Inpatient Utilization Management Clinical Supervisor

Security Officer | PRN

Palliative Care Coordinator