hospice coordinator

Home Health Care, Inc.

<div><p>Job Title: <b>Hospice Intake Coordinator &ndash; Email to Apply!</b></p><div><br>
Compensation: <b>$24&ndash;$28 per hour</b></div><div></div><div><br>
Location: <b>Golden Valley, MN</b></div><div></div><div><br>
Schedule: <b>Full-Time | Occasional Weekends</b></div><p></p><p><br>
Successful applicants will email <b>Elena Ehrlich at </b><b>Elena.Ehrlich@hhcare.net</b> with a summary of their hospice, oncology, or palliative care experience and why they are excited to support patients and families during some of life&rsquo;s most meaningful moments.</p><p><br>
Are you a compassionate, detail-driven professional with experience in <b>hospice, palliative care, oncology, or end-of-life services</b>? This is your opportunity to join a mission-driven home care organization where your work directly impacts patients, families, and clinicians during critical transitions of care.</p><p></p><div><b><br>
About Home Health Care, Inc.</b><br>
</div><div>
Home Health Care, Inc. is a locally owned, Medicare-certified agency with over <b>30 years of service</b> across 21 Minnesota counties. We provide skilled nursing, therapy, hospice, personal care, and home health aide services&mdash;all with the mission of bringing exceptional care wherever our clients call home.</div><p></p><p><b><br>
Why You&rsquo;ll Love This Role</b></p><br>
<ul><li>
Work closely with a supportive, highly experienced clinical team<br>
</li><li>
Competitive hourly pay and full benefits package<br>
</li><li>
Make a profound difference for patients and families navigating serious illness<br>
</li><li>
Be part of a growing, compassionate, mission-centered organization<br>
</li><li>
Opportunity to support hospice and palliative clients with dignity, clarity, and care</li></ul><p></p><div><b><br>
Position Summary</b><br>
</div><div>
As the Hospice &amp; Palliative Intake Coordinator, you will be the <b>first point of connection</b> for families seeking comfort-focused care. You will guide them through the admission process, ensure accurate documentation, and coordinate care teams to begin services quickly and seamlessly. Your work will help patients receive the right compassionate support&mdash;right when they need it most.</div><p></p><p><b><br>
Key Responsibilities</b></p><br>
<ul><li>
Review, screen, and prioritize referrals for hospice, palliative, and home health appropriateness<br>
</li><li>
Communicate with referral sources to collect clinical documentation and verify eligibility<br>
</li><li>
Conduct empathetic intake calls with patients, caregivers, and families<br>
</li><li>
Verify payer authorization, coverage, and hospice benefit requirements<br>
</li><li>
Enter accurate and timely data into the EMR<br>
</li><li>
Coordinate care team assignments and scheduling based on urgency, frequency, and clinical needs<br>
</li><li>
Provide supportive follow-up to ensure a smooth transition into services</li></ul><p><b><br>
Qualifications</b></p><ul><li><b><br>
Required: Experience in hospice, palliative care, or oncology intake or admissions</b><br>
</li><li>
Strong understanding of end-of-life philosophy, hospice criteria, and medical terminology<br>
</li><li>
Healthcare office experience preferred<br>
</li><li>
Exceptional written and verbal communication skills<br>
</li><li>
EMR proficiency and strong computer skills<br>
</li><li>
Ability to multitask with empathy, professionalism, and accuracy<br>
</li><li>
A positive, team-focused mindset with excellent time management</li></ul><p></p><div><b><br>
Join Our Team</b><br>
</div><div>
If you are passionate about helping families navigate end-of-life and supportive care services&mdash;and you bring experience in hospice, oncology, or palliative care&mdash;we would love to meet you. Apply today and play a vital role in ensuring compassionate, timely care for those who need it most.</div><p></p><p><br>
Email <b>Elena Ehrlich</b> to get started.</p><div></div><div><b><br>
#ZR</b></div></div><div></div>

Hospice Intake Coordinator

PruittHealth

BEREAVEMENT COORDINATOR - HOSPICE SERVICES
<br><br>
<b>Job Purpose:</b><br>
To plan and coordinator bereavement services for PruittHealth Hospice families and patients
<br><ul>
<li>Previous training and/or experience in death and loss issues.</li>
<li>Ability to interact with a variety of different age groups.</li>
<li>Ability to work well independently and within an interdisciplinary team setting.</li>
<li>Ability to communicate effectively orally and in writing with individuals and groups.</li>
<li>Ability to handle confidential matters.</li>
<li>Ability to work a flexible schedule.</li>
<li>Possess knowledge of computer software, including proficiency in word-processing.</li>
</ul>
Other Division or Job-Specific Essential Administrative Functions:
<br><ul>
<li>Plan, organize, implement and monitor the PruittHealth Hospice bereavement care.</li>
<li>Supervise bereavement care volunteers and develop volunteer inservice trainings.</li>
<li>Develop a bereavement plan of care for PruittHealth Hospice families.</li>
<li>Review bereavement assessment.</li>
<li>Refer families to other community resources as appropriate.</li>
<li>Organize and facilitate bereavement counseling groups.</li>
<li>Serve as a bereavement representative at PruittHealth Hospice interdisciplinary team meetings.</li>
<li>Document interventions with patients and families and update bereavement care plans accordingly.</li>
<li>Present training sessions on grief and loss to new hospice volunteers as part of the overall volunteer training program.</li>
<li>Assist in conducting educational workshops for the community.</li>
<li>Assist in providing bereavement support to staff members of facilities where hospice patients reside.</li>
<li>Coordinate with the Director of Health Services (DHS) and the interdisciplinary team that the needs of patients and families are being met related to bereavement.</li>
<li>Other duties as assigned by the Supervisor and/or the Administrator.</li>
</ul>
To apply please email Britany.Kerr@pruitthealth.com
<br><br>
<b>Licensure/Certification/Education Requirements:</b><br>
<ul>
<li>Bachelor’s degree in the area of human relations (psychology, religion, sociology, social work, counseling) required.</li>
<li>Master’s degree in Social Work or Chaplaincy required.</li>
<li>Current Professional License as applicable</li>
<li>Current Driver’s License and Automobile Liability Insurance</li>
</ul>
<b>Other Training, Skills, and Experience Requirements:</b><br>
<ul>
<li>Ability to work effectively independently and within an interdisciplinary team</li>
<li>Orientation to PruittHealth Hospice and any other training that may be necessary to complete the assigned duties effectively.</li>
<li>Satisfactory results of criminal history check and Office of the Inspector General Sanction Check</li>
<li>Free from the illegal use of drugs, and free from the use and effect of drugs and alcohol in the workplace.</li>
<li>Ability to work a flexible schedule</li>
<li>Excellent Organizational skills.</li>
<li>Has never been shown by credible evidence (e.g., a court or jury, a department investigation, or other reliable evidence) to have abused, neglected, sexually assaulted, exploited, or deprived any person or to have subjected to any person to serious injury as a result of intentional or grossly negligent misconduct as evidenced by an oral or written statement to this effect obtained at the time of application.</li>
<li>Ability to work effectively independently and within an interdisciplinary team</li>
</ul>
Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.
<br>We are eager to connect with you! Apply Now to get started at PruittHealth!
<br>As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.
<br><br>
<b>For Florida Job Postings Only:</b><br>
For more information regarding Florida’s Care Provider Background Screening Clearinghouse Education and Awareness, please visit https://info.flclearinghouse.com

Bereavement Coordinator Hospice

Compass Regional Hospice

<div></div><div><div><b>At Compass, we believe that working in this industry is more than just a job&mdash;it is a calling. We understand that it is not a path chosen by everyone, but for those who feel drawn to this work, we warmly invite you to explore this and other opportunities available within our organization.</b></div>
<div></div><div><b>Accepting a position with Compass means stepping into a role that extends far beyond the responsibilities of any single individual. Our team structure is intentionally designed to foster support and collaboration among all members. This approach allows us to dedicate our energies to what truly matters: delivering outstanding care to our patients and their families during one of life's most significant moments.</b></div>
<div><b>Palliative Care Coordinator</b></div>
<div></div><div><b>Summary of Responsibilities:</b></div>
<div>The Palliative Care Coordinator plays a pivotal role in facilitating compassionate and timely access to palliative care services. As a crucial member of the interdisciplinary team, this professional ensures seamless communication among patients, families, healthcare providers, and the palliative care team, by managing the referral process, coordinating appointments, and maintaining accurate documentation. While demonstrating sensitivity, empathy, and professionalism in all interactions, respecting diverse backgrounds and emotional states.</div>
<div></div><div><b>Reports To: </b>Director of Clinical Services</div>
<div></div><div><b>Responsibilities:</b></div>
<ul><li>Serves as the primary point of contact for palliative care referrals, receiving and processing requests from physicians, nurses, social workers, or other healthcare professionals.</li>
<li>Verify referral information, collect relevant patient data, and initiate the referral workflow in accordance with policies &amp; procedures and regulatory requirements.</li>
<li>Communicate with patients and families to introduce them to available services, answer basic questions about the palliative care process, and provide logistical support related to appointments and follow-up.</li>
<li>Schedule initial and follow-up appointments with palliative care providers, ensuring that all necessary medical records, consents, and background information are available at the time of the visit.</li>
<li>Collect, organize, and maintain accurate and up-to-date patient records related to palliative consultations and services, including histories, test results, advanced directives, and care plans. Manage sensitive information in strict compliance with privacy and confidentiality regulations (e.g., HIPAA).</li>
<li>Coordinate and participate in palliative care interdisciplinary group meetings (PC IDG), and case conferences, to relay updates, share observations, and clarify logistical details as warranted.</li>
<li>Assist with patient intake, vitals, and symptom assessments for palliative care visits (in-person or telehealth) as needed.</li>
<li>Document patient interactions accurately in the electronic medical record (EMR).</li>
<li>Support care coordination across the continuum of healthcare and with referral sources.</li>
<li>May make home visits if needed.</li>
 <li>Manage the call list to follow up with cancelled referrals and monthly follow up calls.</li>
<li>Accurately document call list in accordance with the established acuity scale to determine call/follow-up needs.</li>
<li>Educate patients and families on available resources, both within the healthcare system and in the broader community, such as home health services, durable medical equipment, support groups, and hospice services.</li>
<li>Manage phone calls, correspondence, and electronic medical records (EMR).</li>
<li>Track referral metrics and generate reports for quality improvement initiatives.</li>
<li>Maintain a thorough understanding of palliative care guidelines, eligibility criteria, and service standards.</li>
<li>Maintain a thorough understanding of hospice services and eligibility criteria to educate patients with qualifying options and needs.</li>
<li>Ensure that referrals and documentation meet all regulatory, insurance, and organizational requirements.</li>
<li>Provides back up to the hospice referral team when necessary.</li>
<li>Coordinate time off needs with direct supervisor and the hospice referral team to ensure referral coverage.</li>
</ul><div><b>Qualifications and Skills:</b></div>
<ul><li>High school diploma or equivalent, required.</li>
<li>Prior experience in a medical office, hospital, or palliative care setting, required.</li>
<li>Proficiency with EMR, referral management software, Microsoft applications to include strong proficiency in Excel, desired.</li>
<li>Exceptional organizational, time management, and multitasking abilities.</li>
<li>Demonstrates accuracy in documentation, appointment scheduling, and information relay.</li>
<li>Strong interpersonal and communication skills, with an emphasis on compassionate care and cultural sensitivity.</li>
<li>Ability to remain calm, professional, and empathetic.</li>
<li>Confidentiality, discretion, and an understanding of privacy laws and ethical standards in healthcare.</li>
<li>Ability to adjust efficiently to changing priorities, urgent needs, and complex care coordination scenarios.</li>
<li>Conveys information clearly to both clinical and non-clinical team members.</li>
<li>Proactively identifies barriers in the referral process, collaborating with direct supervisor to implement appropriate solutions.</li>
</ul><div><div><b>Schedule:</b></div>
<div>This is a part-time position working on-site 24 hours per week. Schedule to be determined. This position is non-exempt under the Fair Labor Standards Act.</div>
</div>
<div></div><div><b>Beneﬁt oﬀerings:</b></div>
<div><b>Safe Sick Leave</b></div>
<div><b>401k with up 4% employer match</b></div>
<div><b>Discounted gym membership</b></div></div><div></div>

Palliative Care Coordinator

Prohealth Group

<div><p><b>ProHealth Group | Home Health &amp; Hospice</b><br>
<b>Care Transition Coordinator Job Description</b></p>
<p>
Reports to Director of Marketing and/or Region Manager</p>
<p><b>
Job Summary:</b> Care Transition Coordinators serve as the primary liaison between the company and referral sources. Responsible for developing, maintaining and servicing community relations in several settings. Serves as a resource to provide education and information on company&rsquo;s programs and services to patients, caregivers, physicians, case managers, discharge planners, social workers and others. CTC is responsible for obtaining patient referrals within the assigned territory for the company.</p>
<div><b>
Job Qualifications:</b><br>
<ul><li><b>Education</b></li><li>Required: An Associates Degree in Business, Nursing, Marketing, or Healthcare related field. In lieu of degree, five or more years of experience in Business to Business and/or industry selling experience.</li><li>Desired: Bachelor&rsquo;s Degree in Business, Nursing, Marketing or Healthcare Related Field. Formal sales training also preferred.</li></ul></div>
<ul><li><b>Experience</b></li><li>Required: One year of sales experience. One or more years of related nursing experience may be substituted for sales experience.</li><li>Desired: Two to five years of sales experience. One or more years of sales or nursing experience in home Health or Hospice.</li></ul>
<ul><li><b> Licenses, Certifications, and/or Registrations:</b></li><li>Current Alabama Driver&rsquo;s License</li></ul>
<ul><li>Current Automobile Liability Insurance</li></ul>
<ul><li><b>Equipment</b></li><li>Reliable Transportation</li><li>Cell Phone</li></ul>
<ul><li><b>Specialized Knowledge and Skills</b></li><li>Medicare guidelines for home care services</li><li>Communication and relationship development skills</li><li>Problem identification, resolution and strategic planning</li><li>Communications, public relations and health education</li><li>Basic knowledge of sales</li><li>Community assessment identification related to geriatric needs</li></ul>
<ul><li><b>Personal Traits, Qualities and Aptitudes</b></li><li>Knowledge of physician, hospital, skilled nursing facility, case management and discharge planning service needs.</li><li>Ability to effectively communicate homecare and hospice services with all levels of the healthcare industry.</li><li>Ability to accept responsibility for the direction, control and planning of activities.</li><li>Ability to handle stressful situations and deadlines.</li><li>Ability to demonstrate strong communication skills.</li><li>Promotes team efforts and works well with others.</li><li>Recognizes the rights and responsibilities of company and patient confidentiality.</li><li>Ability to manage multiple assignments and can redirect priorities on short notice.</li><li>Ability to travel within assigned territory and to sales meetings.</li></ul>
<p><b>
Primary Job Functions:</b></p>
<ul><li><b>Manage Sales Performance</b></li><li>Monthly Home Health and/or Hospice budgets are met on a consistent basis.</li><li>Review of territory on a regular basis and discussed with manager in order to optimize market potential.</li><li>Sales meetings are held to work with operations in order to achieve goals of the company. CTC is expected to be prepared, organized and engaged in all subject matters.</li></ul>
<ul><li><b>Territory Management</b></li><li>Assigned territory is effectively and efficiently targeted to include communication and education of home health and hospice services while utilizing available resources.</li><li>Developing and implementing weekly and monthly call plans with optimal territory productivity.</li><li>Strategic planning for the territory.</li><li>Identify new referrals sources and maximize the opportunity to grow business within the entity.</li><li>Efficiently cover assigned territory on a weekly, monthly, and quarterly basis.</li><li>Knowledge and understanding to be maintained on all systems used to track referrals and referral sources so that data can be obtained to discuss trends at sales meetings.</li><li>Territory specific daily and weekly call quotas are met to optimize territory.</li><li>Assignment report will be accurately maintained.</li></ul>
<ul><li><b>Customer Knowledge and Market Dynamics</b></li><li>Knowledge of referral sources businesses and practices</li><li>Understand of referral sources organization structure and key decision makers</li><li>Aware of market conditions and trends to include but not limited to specific opportunities and challenges</li><li>Ability to assess market potential and differentiate between physician and facility opportunities</li><li>Strengths and weakness of home health and hospice competition, including but not limited to competitive sales efforts and market share</li><li>Determining referral source potential and productivity is maintained</li></ul>
<ul><li><b>Strong Selling Skills</b></li><li>Pre call planning and objectives are appropriate and demonstrated</li><li>Knowledge of sales process</li><li>Relationship building and maintaining</li><li>Resources such as sales material, branch staff, medical directors and marketing budget are used in an appropriate manner</li><li>Ability to problem solve and resolve conflict</li></ul>
<ul><li><b>Administrative Duties</b></li><li>Prompt attendance and engaged in all meetings.</li><li>All assignment given by manager are completed on time.</li><li>Sales calls are document appropriately and by deadline of Monday at 8am.</li><li>Expenses logged and reporting done by deadline</li><li>Follow up on all pending referrals</li><li>Timesheets and mileage are completed by 9am Monday morning.</li></ul>
<p><b>
Working Conditions:</b><br>
Travel by car to physician offices, hospitals, community centers, and events with exposure to all extremes of weather. Environments may be unpredictable and not under control of the Agency.</p>
<div><b>
Physical Requirements:</b><br>
<ul><li>Must be able to perform limited to full range heavy work requiring sitting, standing, walking and driving.</li><li>Must possess vision, hearing and physical dexterity necessary to maintain a driver&rsquo;s license and operate an automobile.</li><li>Must be able to climb stairs, access and operate elevators. Must be able to maneuver on all types of terrain.</li><li>Must possess vision, hearing, feeling, physical strength and dexterity necessary to perform all duties of a Care Transition Coordinator.</li><li>Must be able to communicate effectively both orally and in writing. Must be able to give and receive instructions and information, both in person and via telephone.</li><li>Work requires exerting force up to 50 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 10 pounds constantly in moving objects or materials.</li></ul></div></div>

Medical Sales Representative (Hunstville, Alabama). - ProHealth Home Health & Hospice

Ennoble Care

<div><div><p><b>About Us</b></p>
<p>
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, &quot;To Care is an Honor.&quot; Join Ennoble Care today!</p></div><p><b>
Purpose:</b></p>
<p>
Ennoble Care is hiring for a full-time Hospice RN Case Manager who resides within or in close proximity to Chester County, PA. As a member of the interdisciplinary team, the RN Case Manager works under the general direction of the Director of Nursing, the attending physician and the interdisciplinary group in providing skilled nursing assessments, planning, and care in order to maximize the comfort and health of both patients and their loved ones/caregivers.</p>
<p><b>
What You'll Do:</b></p>
<ul>
<li>Manage your assigned patient caseload within your territory and be responsible for the following tasks, including but not limited to: assessing, planning, implementing, and evaluating of patients care throughout all phases of the nursing process.</li>
<li>Document all notes in the EMR and submit them accurately and in a timely manner</li>
<li>Communicate and partner cross-departmentally with all attending physicians, hospice staff members, and other agencies as needed to coordinate optimal care for all patients</li>
<li>Educate and coach all relevant parties on the best practices regarding call levels of care for the patient including: physical, mental, emotional, etc</li>
<li>Partner with clinical leadership to manage/address any issues, share professional support, and exchange feedback to enhance professional growth.</li>
<li>Attend patient care conferences and facilitate discussion of issues from caseload for full staff discussion, consultation and evaluation</li>
<li>Supervise and document the NAC every two weeks or as assigned</li>
<li>Assume the role of associate nurse when responding to patient/loved ones/caregivers of other primary nurses during off hours time or as requested by the Patient Care Coordinator to fill patient/family needs during the absence of other primary nurses</li>
<li>Provide appropriate support at time of death and period of bereavement for family members and loved ones</li>
<li>Participate in the Hospice orientation, in-service training, and community programs as related to hospice care</li>
<li>Maintain familiarity with policies of the agency and rules and regulations of State and Federal bodies which govern hospice</li>
<li>Accept other assignments as appropriate</li>
</ul>
<p><b>What You'll Need:</b></p>
<ul>
<li>Valid State license to practice as a Registered Nurse in the State of Pennsylvania</li>
<li>1-2+ years of work experience as a professional nurse preferably at least one of the years in hospice care</li>
<li>Ability to assess and respond to the needs of patients and loved ones/caregivers in varied settings.</li>
<li>Skilled in nursing practice, able to cope with loved ones/caregivers' emotional stress and tolerant of individual lifestyles</li>
<li>Ability to make meaningful observations, skilled assessments, and write comprehensive, accurate reports</li>
<li>Must be a team player who supports an interdisciplinary team concept of caring for patient and loved ones/caregivers</li>
<li>Must have a valid driver's license, a good driving record, the use of a reliable vehicle, and the ability to drive year-round to locations</li>
<li>Must be able to take direction, work independently and effectively as part of a multidisciplinary team in a positive, professional manner which supports the mission of the organization</li>
</ul>
<p><b>What You'll Get:</b></p>
<ul>
<li>A flexible schedule - so you can see your patients on a schedule that works for you</li>
<li>Autonomy - so you can feel trusted to provide the best care possible</li>
<li>Support - from our in house clinical team with any requests</li>
<li>Growth - the opportunity to step into leadership positions</li>
<li>Mileage Reimbursement</li>
</ul>
<p>#purple</p><div><p><b>
Full-time employees qualify for the following benefits:</b></p>
<ul>
<li>Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.</li>
<li>Paid Time Off</li>
<li>Paid Office Holidays</li>
</ul>
<p><b>All employees qualify for these benefits:</b></p>
<ul>
<li>Paid Sick Time</li>
<li>401(k) with up to 3% company match</li>
<li>Referral Program</li>
<li>Payactiv: pay-on-demand. Cash out earned money when and where you need it!</li>
</ul>
<p><b>Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.</b></p>
<p><i>
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against </i><i>protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national </i><i>origin, religion, disability, and veteran status.</i></p></div></div>

Hospice RN Case Manager (Chester County, PA)

Affinity Health Management

<div><p><b>JOB DESCRIPTION SUMMARY</b></p>
<p>
The Clinical Care Coordinator provides administrative support to the Clinical Care team by managing the electronic medical records system. The Clinical Care Coordinator also supports administrative functions of the back office to include, but not limited to: billing, payroll, human resources and intake.</p>
<p>
The Clinical Care Coordinator offers training and ongoing support to new Clinical Care Coordinators.</p>
<p><b>
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES</b></p>
<p>
1. Accurately enters a variety of data into various information systems</p>
<p>
2. Executes workflow functions in electronic medical record system</p>
<p>
3. Verifies accuracy of data entered through collaboration with Clinical Manager(s) and/or Clinical Director</p>
<p>
4. Manages incoming, outgoing and interoffice mail</p>
<p>
5. Provides customer support to patients and colleagues via phone, email and fax</p>
<p>
6. Alerts appropriate management team members regarding potential compliance issues.</p>
<p>
7. Maintains confidentiality of PHI and organization information at all times</p>
<p>
8. Order DME and alerts DME supplier when equipment is no longer in use/needs to be exchanged for other, etc.</p>
<p>
9. Participates and scribes IDG meetings</p>
<p>
10. Performs other specific projects relating to office procedures</p>
<p>
11. Provides training and ongoing support to new Clinical Care Coordinators within the region</p>
<p>
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.</p>
<p><b>
POSITION QUALIFICATIONS</b></p>
<p>
1. High School Diploma (College Degree Preferred)</p>
<p>
2. At least two (2) years health care experience, preferably in hospice</p>
<p>
3. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities</p>
<p>
4. HCHB/Pointcare knowledge is preferred</p>
<p>
5. Proficient in MS Office and Google Applications</p></div>

Hospice Clinical Care Coordinator

Lutheran Homes of South Carolina

<div><p><b>Job Summary:</b></p><p>
The Hospice Patient Care Coordinator (PCC) assists in the planning, implementation, and supervision of direct clinical services for hospice patients and families, ensuring high-quality care and compliance with organizational and regulatory standards. The PCC also supports staff development, monitors clinical operations, and may perform RN Case Manager duties as needed. Acts as the Program Director&rsquo;s Designee when requested.</p><p><b>
Duties and Responsibilities:</b></p><ul><li><b>
Care Coordination and Delivery (30%)</b><ul><li>
Plan, coordinate, and supervise interdisciplinary team interventions according to patient plans of care and physician orders.</li><li>
Assign patients/families to appropriate staff, ensuring optimal matches and addressing concerns as needed.</li><li>
Perform or assist with assessments, care planning, and plan revisions based on changing patient conditions and needs.</li><li>
Ensure that schedules are effectively managed to maintain appropriate 24/7 clinical coverage, meeting patient needs and emergency requirements in compliance with conditions of participation. Remain accessible and prepared to respond as necessary.</li></ul></li><li><b>
Clinical Operations Management (20%)</b><ul><li>
Ensure visits are conducted per the plan of care and physician orders.</li><li>
Oversee the referral and admissions process, ensuring timely and accurate documentation.</li><li>
Supervise nursing personnel and home health aides, conducting competency assessments and evaluations.</li><li>
Collaborate with the interdisciplinary team to ensure seamless service delivery.</li></ul></li><li><b>
Quality Assurance and Compliance (15%)</b><ul><li>
Monitor compliance with agency policies and procedures, completing audits and quality assurance reviews.</li><li>
Maintain accurate and timely documentation of clinical records, including assessments, care plans, and progress notes.</li><li>
Address potential areas of concern or risk, implementing proactive solutions.</li></ul></li><li><b>
Patient and Family Education (10%)</b><ul><li>
Teach patients and caregivers self-care techniques, including medication, diet, and symptom management.</li><li>
Provide health counseling and emotional support, promoting understanding and participation in care.</li><li>
Conduct education and admission visits, offering compassionate, responsive care.</li></ul></li><li><b>
Staff Development and Leadership (10%)</b><ul><li>
Provide leadership and support to staff, ensuring professional development and effective teamwork.</li><li>
Identify training needs and participate in the creation and delivery of in-service programs.</li><li>
Act as a resource for staff and a liaison between patients, families, and physicians.</li></ul></li><li><b>
Compliance and Training (10%)</b><ul><li>
Follow all HIPAA privacy regulations, maintaining confidentiality for residents and staff.</li><li>
Attend all mandatory in-services, meetings, and training sessions.</li><li>
Provide exceptional customer service through compassionate and empathetic care to patients and families.</li></ul></li><li><b>
Other Duties as Assigned (5%)</b></li></ul><p>
</p><p><b>Qualifications</b></p><ul><li><b>
Education:</b> Completion of an accredited Registered Nurse (RN) program. Bachelor&rsquo;s degree in nursing preferred.</li><li><b>
Licensure:</b> Current RN license in the state of practice. Certification in Hospice and Palliative Care Nursing (CHPN) preferred. Must possess and maintain current CPR certification.</li><li><b>
Experience</b>: Minimum two years of nursing experience, including acute care and home care settings. One year of hospice care experience preferred.</li><li><b>
Skills</b>: Strong clinical and patient care skills. Excellent interpersonal and communication abilities. Proficiency in electronic medical records (EMR) systems and office software. Ability to work independently and as part of an interdisciplinary team. Compassionate, empathetic, and dedicated to providing high-quality patient care. Strong communication, problem-solving, and leadership skills.</li></ul><p>
</p><p><b>Physical Requirements:</b></p><ul><li>
Ability to lift up to 75 pounds and turn, move, and transport patients using proper body mechanics and lifting devices as needed.</li><li>
Capacity to stand, walk, and sit for extended periods.</li><li>
Ability to perform repetitive tasks and physical activities, such as bending, kneeling, and reaching.</li><li>
Work is performed in a healthcare setting with potential exposure to infectious diseases, bodily fluids, and chemicals.</li><li>
Must be able to work various shifts, including weekends, holidays as needed. Participates in on-call duties.</li><li>
Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Must be able to travel throughout the service area.</li></ul></div>

Hospice Patient Care Coordinator - RN

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