hospital operations manager

Women's Empowerment Group

Job SummaryThe Hospital Operations Manager is responsible for the end-to-end setup and launch of the hospital facility. The primary mandate is to transform a physical building into a functional, licensed, and staffed healthcare establishment. This includes securing all PHC (Punjab Healthcare Commission) licensing, designing clinical pathways, recruiting the medical and administrative workforce, and ensuring the Operation Theater (OT) and other critical departments are ready for the first patient.Key Responsibilities<ul><li>Manage PHC e-portal registration and transition from provisional to permanent licensing by meeting MSDS requirements.</li><li>Maintain complete legal and compliance documentation (ownership, building fitness, floor plans, waste management, etc.).</li><li>Develop patient clinical pathways and implement department-wise SOPs aligned with PHC standards.</li><li>Oversee OT commissioning including infrastructure setup, equipment validation, and sterility testing.</li><li>Design and manage doctor engagement models, credentialing, and clinical duty rosters.</li><li>Lead recruitment, onboarding, and mandatory compliance training for clinical and administrative staff.</li></ul>Qualifications &amp; Experience<ul><li>Education: Master&rsquo;s in Hospital Management (MHM), MBA (Healthcare), or MSPH. (Medical background like MBBS/BDS is a plus for PHC coordination).</li><li>Experience: 5&ndash;8 years, with at least one successful hospital launch or significant PHC inspection experience.</li><li>Expertise: Deep knowledge of PHC MSDS for Category 1 or 2 Hospitals.</li></ul>Job Types: Full-time, Contract Contract length: 3 monthsExperience:<ul><li> hospital launch or significant PHC inspection: 3 years (Required)</li></ul>Work Location: In person

Hospital Operations Manager (Project Based)

Nethra Foundation eye hospital

We are seeking an experienced and result-oriented Operations Manager to oversee the day-to-day operational activities of our eye hospital. The role involves ensuring smooth hospital functioning, optimal patient experience, efficient coordination between departments, and adherence to healthcare standards and protocols. The Operations Manager will work closely with doctors, administration, finance, and support teams to maintain high-quality clinical and non-clinical operations.Key ResponsibilitiesThe Operations Manager will be responsible for managing overall hospital operations including OPD, OT coordination, front office, housekeeping, security, pharmacy, optical, and support services. The role involves monitoring patient flow, reducing waiting time, and improving service quality across all touchpoints.The role includes coordination with clinical teams to ensure smooth consultation, diagnostics, surgery scheduling, and post-operative care processes. The Operations Manager will handle vendor management, inventory coordination (pharmacy, optical, consumables), and ensure cost control without compromising quality.The position requires addressing patient complaints, escalations, and feedback in a professional and timely manner, ensuring high patient satisfaction. The manager will also support marketing, outreach camps, medical tourism operations, and government health schemes where applicable.Ensuring compliance with NABH / hospital quality standards, safety protocols, biomedical waste management, and statutory requirements is a key part of the role.Required Skills &amp; CompetenciesThe ideal candidate should have strong leadership and team management skills, excellent communication abilities, and problem-solving capability. A good understanding of hospital workflows, patient care standards, and healthcare operations is essential. The candidate should be proficient in hospital software, MIS reporting, and basic financial understanding related to hospital operations.QualificationsBachelor&rsquo;s degree , Healthcare Management, Business Administration, or a related field is required. A Master&rsquo;s degree (MHA / MBA &ndash; Healthcare) will be an added advantage.ExperienceMinimum 5 years of experience in hospital operations, preferably in an eye hospital or multi-specialty healthcare setup.What We OfferCompetitive salary, growth opportunities, professional work environment, and the opportunity to be part of a patient-centric healthcare organization.Kindly share your resume to this number 7510666681Job Type: Full-timePay: ₹30,000.00 - ₹50,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Ability to commute/relocate:<ul><li>Kottakkal, Kerala: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Operations management: 5 years (Required)</li></ul>Work Location: In person

Operations Manager

Symbiosis Hospital

Facility Manager - Heart &amp; Vascular Superspeciality HospitalsLocation: Mumbai (Dadar, Ghatkopar &amp; Thane Units) Experience: 6&ndash;10 years in hospital facility management / healthcare operationsAbout the Role:We are seeking an experienced Facility Manager to oversee operations across our Heart &amp; Vascular Superspeciality Hospitals in Mumbai. The ideal candidate will ensure smooth functioning of hospital facilities, compliance with safety standards, and a supportive environment for patients and staff.Key Responsibilities:<ul><li>Conduct hospital rounds and oversee maintenance (electrical, plumbing, HVAC, medical gas systems).</li><li>Supervise housekeeping, security, and maintenance staff.</li><li>Manage vendor contracts and service agreements.</li><li>Handle procurement and stock records (surgical, stationary, cleaning supplies).</li><li>Ensure compliance with hospital safety and regulatory standards.</li><li>Resolve facility issues impacting patients and staff.</li></ul>Qualifications:<ul><li>Graduate (Commerce/Administration preferred).</li><li>6 to 10 years of hospital facility management experience.</li><li>Strong communication skills (English, Hindi, Marathi).</li><li>Computer proficiency (Word, Excel, Email).</li></ul>Why Join Us?At Heart &amp; Vascular Superspeciality Hospitals, you&rsquo;ll be part of a team dedicated to excellence in patient care and operational integrity. We value professionalism, compliance, and a culture of continuous improvement.How to Apply<ul><li>Email your CV to: careers @ hvshospitals.in</li><li>Or visit our Careers Page: hvshospitals.com/careers</li><li>Our Hospital Website: https://www.hvshospitals.com/</li></ul>Job Type: Full-timePay: From ₹450,000.00 per yearApplication Question(s):<ul><li>Current &amp; Expected salary?</li><li>How soon you can join us?</li><li>6 to 10 years of hospital facility management experience</li><li>Strong communication skills (English, Hindi, Marathi)?</li><li>Open for Borivali as a work location?</li></ul>Work Location: In person

Facility Manager (Dadar, Ghatkopar & Thane)

Red Health

Job Title: Cluster ManagerLocation: Navi Mumbai Business: Healthcare / Emergency Medical ServicesRole OverviewThe Cluster Manager will be responsible for leading the complete business operations of the assigned micromarket in Navi Mumbai. This role involves driving revenue growth, managing on-ground teams, strengthening hospital and partner relationships, and ensuring smooth operational execution across the cluster.Key Responsibilities<ul><li>Own end-to-end P&amp;L and business performance of the assigned micromarket</li><li>Drive revenue growth through hospital partnerships, referrals, and strategic tie-ups</li><li>Build and manage strong relationships with hospitals, doctors, and key stakeholders</li><li>Lead, mentor, and manage on-ground operations and sales teams</li><li>Ensure high standards of service delivery, response time, and customer experience</li><li>Monitor operational KPIs and take corrective actions to improve performance</li><li>Identify market expansion opportunities and implement growth initiatives</li><li>Coordinate with internal teams (Operations, Finance, HR, Central Sales) for seamless execution</li><li>Ensure compliance with company policies and healthcare regulations</li></ul>Candidate Profile<ul><li>MBA in Hospital Management (mandatory)</li><li>2&ndash;4 years of post-MBA experience in healthcare business, hospital operations, or medical services</li><li>Prior experience in sales, marketing, or city/cluster leadership roles is preferred</li><li>Strong understanding of hospital ecosystem and healthcare operations</li><li>Proven ability to manage teams and drive business outcomes</li><li>Excellent communication, stakeholder management, and problem-solving skills</li></ul>Preferred Backgrounds<ul><li>Sales &amp; marketing teams from leading hospitals in Navi Mumbai</li><li>City leads / cluster managers from ambulance or emergency medical service providers</li></ul>Why Join Us?<ul><li>Opportunity to own and scale a micromarket independently</li><li>High-impact leadership role in a fast-growing healthcare organization</li><li>Strong learning exposure across operations, partnerships, and business growth</li></ul>Job Type: Full-timePay: ₹30,000.00 - ₹70,000.00 per monthWork Location: In person

Cluster Manager

Multibhasi Solutions Private Limited

We&rsquo;re Hiring &ndash; Managerial Role (Full-Time)Location: Kotputli, RajasthanIndustry: Healthcare / Hospital OperationsWe are currently hiring for full-time managerial position for one of our esteemed clients based in Kotputli, Rajasthan. If you are a driven and capable professional looking to grow in the healthcare sector, we would be glad to connect with you.Note: Candidates residing in Rajasthan (Preferred)Position: Floor Incharge / In-House Operations Manager**Department:** Hospital Operations**Reporting To:**Hospital Administrator**Location:** KotputliJob SummaryThe Floor Incharge / In-House Operations Manager is responsible for smooth daily operations of the assigned hospital floor/ward, ensuring quality patient care, coordination among departments, and adherence to hospital protocols and safety standards.Key ResponsibilitiesPatient Care &amp; Experience* Ensure high standards of patient care and safety.* Monitor patient admission, transfer, and discharge processes.* Address patient and attendant concerns promptly.* Ensure patient satisfaction and feedback management.Staff Supervision &amp; Coordination* Supervise nursing staff, ward boys, housekeeping, and support staff on the floor.* Ensure proper duty roster and attendance management.* Conduct regular briefings and monitor staff performance.* Coordinate with doctors for patient care updates.Operational Management* Ensure smooth daily functioning of the ward/floor.* Monitor cleanliness, hygiene, and infection control practices.* Ensure availability of medical supplies and equipment.* Coordinate with pharmacy, lab, billing, housekeeping, and maintenance teams.Compliance &amp; Documentation* Ensure adherence to hospital policies and NABH guidelines (if applicable).* Maintain proper patient records and documentation.* Report incidents, complaints, and critical events to management.* Ensure safety protocols and fire safety compliance.Emergency Handling* Respond effectively to emergencies and critical patient situations.* Coordinate during code blue or medical emergencies.* Ensure escalation to senior management when required.Qualifications* Bachelor&rsquo;s degree in Hospital Administration / Healthcare Management / Nursing.* MBA (Hospital Administration) preferred.* 3&ndash;7 years of hospital operations experienceRequired Skills* Strong leadership &amp; team management skills* Excellent communication &amp; interpersonal skills* Problem-solving and decision-making ability* Knowledge of hospital protocols &amp; patient safety norms* Ability to handle stressful situations calmlyKey Performance Indicators (KPIs)* Patient satisfaction score* Incident reporting &amp; resolution time* Staff discipline &amp; attendance compliance* Ward cleanliness &amp; infection control audit results* Smooth interdepartmental coordination---Application Process:We are sharing the application link below. Interested candidates are requested to apply directly by completing the form. Our team will review the applications and contact shortlisted candidates as per profile suitability.Link: https://forms.gle/TEoyzSpQS6CiXdj27We look forward to connecting with professionals ready to contribute and grow with this opportunity.Job Type: Full-timeWork Location: In person

Floor in-charge/ In- house operation Manager

INDIAN BURNS RESEARCH SOCIETY

POST: FLOOR MANAGERJob description:<ul><li>Oversee daily operations on the hospital floor, ensuring efficient patient movement and workflow.</li><li>Maintain cleanliness, orderliness, and adherence to hospital protocols.</li><li>Coordinate with reception, nursing staff, and doctors to ensure timely patient check-ups and procedures.</li><li>Handling Floor or OPD/IPD.</li><li>Manage floor operations and oversee daily activities including admissions and discharges.</li><li>Doing follow ups for the pending or postponed cases.</li><li>Managing patient process in floor of the hospital.</li><li>Ensure smooth functioning of all healthcare operations in the hospital.</li></ul>QUALIFICATION: Bachelor's/Master's degree in Healthcare administration, management, MSc. Nursing or related field with at least 2-5 years of hospital or healthcare experience.EXPERIENCE: 2-5 YRS.(Preferable HOSPITAL work experience)SALARY: Commensurate with Experience.ADDRESS:NATIONAL BURNS CENTRE,Plot No-1,Sector-13,Airoli-W,Navi Mumbai-400708Phone No-022-35018500/01/02/03Job Type: Full-timeJob Type: Full-timePay: ₹30,000.00 - ₹60,000.00 per monthWork Location: In person

FLOOR MANAGER

UrbanSkinz

Job SummaryWe are seeking an experienced and proactive Floor Manager to oversee daily operations of assigned hospital floors, ensuring seamless coordination between medical, nursing, and support teams. The role requires strong leadership, operational oversight, patient service management, and compliance adherence to maintain high standards of healthcare delivery and patient satisfaction.Key Responsibilities1. Floor Operations Management<ul><li>Supervise daily activities across assigned hospital floors.</li><li>Ensure smooth coordination between doctors, nursing staff, housekeeping, and support departments.</li><li>Monitor patient admissions, discharges, and transfers.</li><li>Ensure availability of beds and efficient occupancy management.</li><li>Address operational bottlenecks promptly.</li></ul>2. Patient Experience &amp; Service Quality<ul><li>Ensure high standards of patient care and service delivery.</li><li>Handle patient and attendant concerns in a professional and timely manner.</li><li>Monitor patient feedback and implement corrective actions.</li><li>Maintain a patient-first approach across all services.</li></ul>3. Staff Supervision &amp; Coordination<ul><li>Supervise nursing assistants, ward boys, housekeeping, and floor coordinators.</li><li>Ensure proper shift allocation and manpower utilization.</li><li>Conduct daily briefings and ensure SOP compliance.</li><li>Maintain discipline and professional conduct across the floor.</li></ul>4. Compliance &amp; Safety<ul><li>Ensure adherence to hospital protocols, NABH guidelines (if applicable), and infection control policies.</li><li>Monitor hygiene, cleanliness, and safety standards.</li><li>Ensure proper documentation and regulatory compliance.</li><li>Report incidents, escalations, or policy violations immediately.</li></ul>5. Inventory &amp; Resource Management<ul><li>Monitor medical and non-medical inventory on the floor.</li><li>Coordinate with stores and procurement for replenishment.</li><li>Ensure optimal use of hospital equipment and resources.</li></ul>6. Emergency Handling<ul><li>Act as the first escalation point during emergencies.</li><li>Coordinate rapid response with doctors and emergency teams.</li><li>Ensure crowd control and organized communication during critical situations.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Hospital Administration / Healthcare Management / Nursing / Any relevant field.</li><li>3&ndash;7 years of experience in hospital operations or healthcare management.</li><li>Strong understanding of hospital workflows and patient care processes.</li><li>Knowledge of NABH or similar healthcare accreditation standards (preferred).</li></ul>Key Skills &amp; Competencies<ul><li>Strong leadership and team management skills</li><li>Excellent communication and interpersonal abilities</li><li>Crisis management capability</li><li>Problem-solving and decision-making skills</li><li>Patient-centric mindset</li><li>Operational planning &amp; coordination</li><li>Attention to detail and documentation skills</li></ul>Job Type: Full-timePay: ₹15,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Floor Manager

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