hospital receptionist

Pets Care Veterinary Center

VETERINARY RECEPTIONIST JOB DESCRIPTIONThe position requires a practical knowledge of the standard procedures and terminology used in an animal hospital.It requires excellent people skills, a friendly, outgoing demeanor, and the willingness to be a team member. Considerable tact and diplomacy are necessary.Phone Reception-answering client inquiries, scheduling appointments, recording messages for doctors and staffGreeting Clients-checking patients in, discharging patients, dispensing medications and prescriptions, invoicingData Input- electronic and written medical record systemReceiving Client Payments-posting and recording payments, receiving payment, running end of day transactionsClient Communication-patient updates, appointment reminders, update inquiriesCheck hospital email account, fax, and phone messaging, expediting prescription refill requests, appointment requestsGeneral Office Duties-open the practice in the morning, check mail, hospital bills, waiting room cleaning/organization, close the practice at nightJob Type: Full-timePay: From QAR3,000.00 per monthExperience:<ul><li>Veterinary Receptionist: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Veterinary Receptionist

White Oak Animal Hospital

Do you love dogs &amp; cats?! Want to work in a fun, energetic environment with people who believe in rocking out every work day like it's Game Day!?! We're growing our 4-Paw Team at White Oak Animal Hospital and looking for an experienced Part-Time Receptionist (Full Time available if cross-trained in Pet Hotel and/or Assisting). Attendance is KEY for this position. Reliability/dependability is a MUST.Minimum 1 year experience as a Veterinary Receptionist is required, as well as proven office &amp; technical skills. Must be able to multi-task communication through in-person, email, text, and fax exchanges. Experience with Neo Veterinary Software preferable, but not required.<ul><li>MUST be a team player, have great customer service, and be reliable!</li><li>Position is for weekday shifts, some Saturday mornings required</li><li>Health insurance options available for full time</li><li>Paid time off available</li><li>Discounts on pet services and products</li></ul>POSITION SUMMARYThe purpose of the Receptionist is to ensure client services excel at WOAH and clients always have a positive interaction with our Hospital. The Receptionist is the first &amp; last contact with the Hospital and is key to creating lasting (positive) impressions. The Receptionist is primarily responsible for clerical tasks related to animal care and to provide miscellaneous support to the Veterinary Practice Manager and health care team. These service functions include, but are not limited to, reception (visitor, phone calls, text messages, and emails), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing, appointment scheduling, and mail service.This position requires a practical knowledge of hospital organization and services, the basic rules and regulations governing visitors and animal patient treatment, data transcribing, word processing, and a practical knowledge of the standard procedures, veterinary records and terminology used in the Hospital. The Receptionist must have exceptional communication skills (both verbal and written), computer literacy, ability to multitask, friendly attitude, and confidence to deal with stressful situations. Ability to stay clean and organized is a must. The Receptionist reports to the Practice Manager.Primary Job ResponsibilitiesClient Relations: Clerical: 80% -85%<ul><li>Provide friendly, quality client care to Patients &amp; Clients of White Oak Animal Hospital &amp; Pet Hotel.</li><li>Receive incoming calls, emails &amp; clinic app communications with prompt responses. Provide knowledgeable sub-professional advice concerning the care and treatment of animals. Know when to make &quot;client communications&quot; for client questions/concerns requiring a medical professional. Know how to screen calls and route appropriately.</li><li>Follow established hospital policies and procedures in referring clients for immediate treatment of their pets when requests are accompanied by complaints of acute symptoms. Determine nature of injury/illness and attempt to reassure distressed pet owners. Determine whether immunizations and/or tests are current. Recommend update of necessary immunizations and/or tests to clients when applicable.</li><li>Schedule appointments, obtaining all necessary data concerning the patient and owner. Prepare all required forms in advance when possible.</li><li>Prepare to receive appointments by retrieving client records, preparing needed forms in advance of clients&rsquo; arrival. Complete required forms such as new client form, consent forms, estimates, payment agreements, etc. and obtain all necessary information.</li><li>Schedule booster, progress, or recheck exams before the client has left.</li><li>Prepare welcome packets for new clients/puppies/kittens including information on pet insurance.</li><li>Check clients in: Greet clients in a professional, friendly, hospitable manner.</li><li>Check clients out: Place clients in a room for discharge if applicable. Review charts of patients being discharged from the clinic for completeness of information, make new appointments or note changes in patient status as necessary. Echo medical recommendations made by veterinarians when checking out clients. Enter charges if needed and set up future reminders in the system if needed. Take payments in the form of card, check, cash or care credit card.</li><li>Perform over-the-counter selling of specialty merchandise consisting of pet grooming aid, treats, food, etc. Exercise technical knowledge of products sold and demonstrate salesmanship abilities. Explain and demonstrate products, answer questions concerning products purchase/ use.</li><li>Fill approved veterinary prescriptions with appropriate preventatives; provide routine instructions to owners concerning prescriptions for medications.</li><li>Collect lab specimens from pet owners, match patient records to the sample by creating a chart, and submit samples to veterinary technicians or veterinarians to determine appropriate in house or reference lab tests.</li><li>Assist in the updating of client files; prepare and address New Client, Surgery Confirmation/ Instruction, and Online Pharmacy emails. Follow-up with clients when clinic records indicate no recent visits.</li><li>As required, enter data into the computer system, retrieve and modify computerized records. The practice management software includes, but is not limited to, such areas as reminder list of patients for periodic notifications, receipt and/or invoicing to update medical/financial records; client records, pet records, medical records; word processing to produce letters for general correspondence and special mailings to clients, etc.</li><li>Perform a variety of clerical duties, receiving, sorting, distributing mail, sending out mailings, cleaning, organizing reception area, typing memos, correspondence, and reporting. Assist in ordering, receiving, stocking and distribution supplies.</li><li>Contact clients whose pets have lapsed.</li><li>Work well with all employees, and ensure your actions support the Practice Philosophy.</li><li>Perform duties as assigned by Reception Supervisor, Practice Manager, and Veterinarians.</li></ul>Financial: 15%-20%<ul><li>Assure that all financial obligations are met by owners. Collect client fees, make change, process credit card transactions and assist in making count of cash drawer, run end of day transactions and end of month if applicable.</li><li>Explain invoices to show value for care provided, stating all service/products provided before the total</li><li>Refer clients to Care Credit when asked about payment plans</li><li>Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper identification when necessary</li><li>Know fees for routine services and how to communicate them emphasizing value</li><li>Make bank runs if requested by the Practice Manager, Reception Supervisor, or Veterinarian.</li></ul>Other: 5% or less<ul><li>Open and close the building by handling lighting, A/C temperatures, locking building, and alarm setting.</li><li>Clean up after pets&rsquo; accidents in the reception area.</li><li>Perform other duties as assigned.</li></ul>Job Type: Part-timePay: $14.00 - $15.00 per hourBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>Veterinary Reception: 1 year (Required)</li></ul>Work Location: In person

Veterinary Receptionist PT

Cancer Foundation Hospital

Cancer Foundation has a following vacant situation:OPD ReceptionistThe candidate should have a graduate degree with atleast 2 years of hospital experience as a hospital Receptionist/OPD Assistant. She should have experience of dealing with patients and doctors with sound temperament. She should also be computer literate to run EMR. Candidates with a medical background may also apply for the position. She should possess good communication skills both oral and written.Job Type: Full-timeWork Location: In person

OPD Receptionist (Female)

Irfan & Faran Law Associates

Receptionist cum Administration Officer (Hospital)Location: Mehmoodad/Baloch Colony ResidentsJob Overview: At Bismillah Hospital we are looking for a responsible and well-organized Receptionist cum Administration Officer to manage front desk operations and support daily administrative tasks in a hospital setting. The ideal candidate should have good communication skills, a professional attitude, and the ability to handle patients with care and empathy.Key Responsibilities:<ul><li>Greet and assist patients and visitors in a polite and professional manner</li><li>Manage patient appointments, registrations, and inquiries</li><li>Handle incoming calls and direct them to the relevant departments</li><li>Maintain patient records and ensure proper documentation</li><li>Manage billing coordination and basic cash handling (if required)</li><li>Support administrative tasks such as filing, data entry, and report preparation</li><li>Coordinate with doctors, nurses, and other hospital staff</li><li>Ensure cleanliness and organization of the reception area</li><li>Handle patient concerns and guide them accordingly</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree</li><li>Good communication skills (Urdu &amp; basic English)</li><li>Basic computer knowledge (MS Word, Excel)</li><li>Strong organizational and multitasking skills</li><li>Friendly, presentable, and professional personality</li><li>Prior experience in a hospital/clinic is must</li></ul>Working Hours: Evening ShiftWork Location: In person

Receptionist cum Administrator - Evening Shift Only with hospital experience

airankers

We are seeking a friendly, organized, and professional Hospital Receptionist to manage our front desk operations. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently handling administrative and communication tasks.Key Responsibilities:<ul><li>Greet and assist patients, visitors, and staff in a courteous and professional manner</li><li>Answer phone calls, schedule appointments, and respond to inquiries</li><li>Maintain patient records and update information accurately</li><li>Handle patient check-in and check-out procedures</li><li>Coordinate with doctors, nurses, and other departments</li><li>Manage billing inquiries and direct patients accordingly</li><li>Ensure the reception area is clean, organized, and presentable</li><li>Handle emergency situations calmly and follow proper protocols</li></ul>Requirements:<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree is a plus)</li><li>Proven experience as a receptionist or front desk representative (hospital/clinic preferred)</li><li>Strong communication and interpersonal skills</li><li>Basic computer knowledge (MS Office, hospital software is a plus)</li><li>Ability to multitask and work under pressure</li><li>Professional appearance and positive attitude</li></ul>Preferred Skills:<ul><li>Experience in healthcare or medical administration</li><li>Knowledge of medical terminology</li><li>Strong organizational and time management skills</li></ul>Job Type: Full-timeWork Location: In person

Front Desk Receptionist

Unity Cares Medical Center LLC

Job description:The Medical Receptionist (Ka-BAYAN) will serve as the first point of contact for visitors, clients, and employees. This role involves managing the front desk, answering phone calls, handling inquiries, and providing administrative support to ensure the smooth operation of the office.OWN VISA IS A MUST!MEDICAL AND DENTAL RECEPTION EXPERIENCE IS REQUIRED NOT FROM HOTELKey Responsibilities:<ul><li>Front Desk Operations:</li><li>Greet and welcome visitors in a professional and friendly manner.</li><li>Answer, screen, and forward incoming phone calls.</li><li>Direct visitors to the appropriate staff or department.</li><li>Maintain the reception area, ensuring it is tidy, organized, and presentable at all times.</li></ul>Job Types: Full-time, PermanentPay: AED2,800.00 - AED3,000.00 per monthApplication Question(s):<ul><li>OWN VISA</li></ul>Experience:<ul><li>HOSPITAL OR CLINIC RECEPTIONIST: 1 year (Required)</li></ul>Work Location: In person

Clinic Receptionist

BluePearl Pet Hospital

<div><div><div>BluePearl Pet Hospital is hiring for Veterinary Receptionists!
Schedule: This is a day-time position including weekdays and weekends!
Pay: $17.00 - $26.00 / hour
This pay band is a starting point and is dependent on experience and advancement through our competency leveling system.</div></div><div> 
At BluePearl Pet Hospital, our Veterinary Receptionists are imperative to the success of our hospital. In this position, you are the first BluePearl Associate that the client sees. You will ensure that each client receives the care and attention that they need. You will need to be able to function calmly and compassionately in situations that can be very emotional and difficult for our clients.</div><div> 
As a Veterinary Receptionist:</div><div><div><ul><li> 
You will greet and make friendly eye contact every time our hospital entry door opens to offer the individual warm and professional acknowledgement.</li><li>
You are always offering a friendly smile, strong eye contact and an approachable demeanor.</li><li>
You are a compassionate listener.</li><li>
You speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand.</li></ul></div></div><div><div><ul><li>
You will assess immediately upon arrival each client&rsquo;s rare need, as well as the pet&rsquo;s general condition.</li><li>
You will determine whether an emergency arrival is a &ldquo;stat&rdquo; versus &ldquo;standard&rdquo; emergency.</li><li>
You will respond to non-patient calls or visitors and connect them to the appropriate team member.</li><li>
You are responsible for confirming all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment.</li><li>
You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.</li></ul></div></div><div><div><ul><li>
You serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process.</li></ul></div><div> 
Why BluePearl?</div><div><ul><li>
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.</li><li>
We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career.</li></ul></div></div><div><div><ul><li>
In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.</li><li>
 A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment.</li><li>
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.</li></ul>
This position is not eligible for visa sponsorship or sponsorship transfer. Applicants must possess unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.</div><div>
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.</div></div></div>

Veterinary Receptionist - Daytime

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