hospital registrar

Corewell Health

JOB DESCRIPTION
<br><br>
<b>Position details:</b> part-time 4 days per week, evening shift 2 p.m. to 10 p.m., will rotate working every other weekend.Schedule rotation: Week 1 - Tuesday, Wednesday, Thursday, SaturdayWeek 2 - Sunday, Wednesday, Thursday, FridayPosition will support the Troy Hospital.Mandatory orientation first week 8 a.m. to 4:30 p.m.Job SummaryUnder the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 2, in addition to performing all Registrar tasks, is recognized as a subject matter expert and mentors staff to exceed Corewell Health and departmental standards along with assigned performance metrics. Performs as a Management Team representative in supervisor's absence to resolve problems/issues/questions/concerns and initiate downtime and disaster procedures as appropriate. May assist in scheduling staff, assigning tasks, working task lists and assigned work queues, managing processes for the completion of special projects assigned and resolving problems as appropriate.Essential FunctionsPerform all Registrar tasks and serves as expert resource for Registration staff. Will be assigned to a variety of work area as needed to provide registration services to clinical departments and patient services.Performs all Registrar tasks and serves as expert resource for other staff. May assist with front line problem solving issues on a day to day basis.Excellent customers service skills and responds promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times.Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC.Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.).Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary.Complex Financial Advocacy: Assertively and professionally seek to handle financial advocacy activities working with Financial Representatives, Patient Financial Services, outside resources (ADVOMAS and Collection Agencies) as necessary to resolve questions, initiate payment plans & re-bills and obtain payments as appropriate. Integrate scheduling tasks and Financial Advocacy so that patients are cleared as part of the scheduling process.May perform financial reviews and calculate complex estimates prior to cases going to the Financial Advisor team.Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collect and document Advance Directive information, educating and providing information as necessary. Collect and document Medicare Questionnaire, issue Medicare Letter as required by Government mandates and enter data according to the Meaningful Use requirements. Scan documents required and appropriate documents in EPIC.May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely.Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients.Mark duplicate Medical Records for merge: Research potential duplicate records to determine that the past and current status is correct. Utilize all system resources and contact patient if necessary.Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies.May assist with scheduling and review of initial time off requests for further management review.Completes audits and task lists as assigned by the management team.Acts a preceptor or shadows newer staff as assigned by Supervisor. Follows the specific standards as defined in the department professionalism policy. Maintains or exceeds the department specific individual productivity standards, collection targets, quality audit scores for accuracy. Serve as management representative when Supervisor is not present to manage technical problems, questions, clinical issues and service concerns.Initiates and execute Epic downtime, disaster procedures/disaster drills as appropriate.Communicate with leaders throughout the organization as appropriate to resolve issues utilizing chain of command process.Work with Supervisor on process improvement projects, new process flows, new hire training and other projects as needed.Merge Duplicate Medical Records: Research potential duplicate records to determine that the past and current records are truly the same. Contact patient directly as necessary.Participate with Joint Commission, or other regulartory reviews as needed.Correct work queue accounts and Insurance rejections within 1-2 business day(s) to support an efficient billing process.Perform other duties as assigned by the team or supervisor. Perform as a lead Registration representative to resolve problems/issues/concerns and initiate downtime and disaster procedures as appropriate.Maintain or exceed the Corewell Health Customer Service Standards: Service, Ownership, Attitude and Respect. Provide every customer with a seamless, flawless Corewell Health experience. Remain compliant with regular TB testing, Flu vaccination.QualificationsRequiredHigh School Diploma or equivalentMust be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc).2 years of relevant experiencePreferredAssociate’s Degree business, management or other related fieldsBachelor's Degree business, management or other related fieldsAbout Corewell HealthAs a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.How Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. .On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - Troy Hospital - 44201 Dequindre Rd - TroyDepartment NamePatient Registration Troy - CorporateEmployment TypePart timeShiftEvening (United States of America)Weekly Scheduled Hours32Hours of Work2 p.m. to 10 p.m.Days WorkedVariableWeekend FrequencyEvery other weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling 616.486.7447.

Registrar Senior

<div><div><p>Position details: full-time Monday to Friday, day shift 7:30 a.m. to 4 p.m.</p><p>
Position will support the Orthopedic Institute in Royal Oak.</p><p>
Registrar will schedule, cancel and reschedule patients for 30+ providers and 7 sub-specialties within Orthopedics (Spine, Pediatric, Foot and Ankle, Total Joints, Trauma, Sports Medicine, Hand and Wrist, and Sports Medicine and Shoulder).</p><p></p><div>
Job Summary</div><p>
Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance data; collecting co-pay/deductible, residual and prior balances, perform initial financial screening on all self-pay &amp; out of network patients and then referring them to the Financial Advisors as necessary while providing optimal customer satisfaction; reception; and provides patient way finding as required.</p><p></p><div>
Essential Functions</div><ul><li>
Greet customers promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC.</li><li>
Accurately and efficiently performs registration and financial functions to include: Thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol.</li><li>
Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.).</li><li>
Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary.</li><li>
Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collects and documents Advance Directive information, educating and providing information as necessary. Collects and documents Medicare Questionnaire, issue Medicare Inpatient Letter &amp; Medicare Off-site Notifications as required by Government mandates. Scan appropriate documents. Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements.</li><li>
Financial Advocacy: Screen all patients self-pay &amp; out of network patients using the EPIC tools. Provide information for follow up and referral to the Financial Advisor as appropriate. Initiate payment plans and obtain payment, Informs and explains to patients/families all applicable government and private funding programs and other cash payment plans or discounts. Incorporates POS (point of service) collection processes into their daily functions.</li><li>
May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely.</li><li>
Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine &amp; document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients effective September.</li><li>
Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies.</li><li>
May facilitate scheduling in identified areas for ancillary testing.</li><li>
Mark duplicates Medical Records for merge: identify potential duplicate records to determine that the past and current records are truly the same. Utilize all system resources and contact patient if necessary.</li><li>
May act as a preceptor to a newer staff member.</li><li>
Maintains or exceed the department specific individual productivity standards, collection targets, quality audit scores for accuracy productivity, collection and standards for registrations/insurance verifications.</li><li>
Provide excellent service to our clinical and &ldquo;downstream&rdquo; departments and physicians as users of our registration services. Contribute to process improvement activities to support an efficient patient and process flow.</li><li>
Clerical duties including i.e., typing, filing, mailing, calling patients to form groups or to obtain case history, copying, faxing, receiving payments and funding applications.</li><li>
Maintains or exceeds the Corewell Health Customer Service Standards: Service, Ownership, Attitude, and Respect. Provide every customer with a seamless, flawless Corewell Health experience.</li><li>
Remain compliant with regular TB testing &amp; Flu vaccination per Hospital requirements.</li></ul><p></p><div>
Qualifications</div><p>
Required</p><ul><li>
High School Diploma or equivalent</li><li>
1 year of relevant experience customer service role or health care industry</li><li>
Must be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc).</li><li>
Proficient in medical terminology and has assimilated the proficient typing requirements (30 words/min).</li></ul><p></p><p>
Preferred</p><ul><li>
Windows, Excel, Word, Outlook, EPIC, Electronic Eligibility System and various websites for third party payers for verification.</li></ul><p></p><div>
About Corewell Health</div><p>
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.</p><p></p><div>
How Corewell Health cares for you</div><ul><li><p>
Comprehensive benefits package to meet your financial, health, and work/life balance goals. .</p></li><li><p>
On-demand pay program powered by Payactiv</p></li><li><p>
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!</p></li><li><p>
Optional identity theft protection, home and auto insurance, pet insurance</p></li><li><p>
Traditional and Roth retirement options with service contribution and match savings</p></li><li><p>
Eligibility for benefits is determined by employment type and status</p></li></ul><p></p><p><b>
Primary Location</b></p>
SITE - Medical Office Building West/East - 3535 W 13 Mile Rd - Royal Oak<p></p><p><b>
Department Name</b></p>
Orthopedics - Royal Oak Hosp<p></p><p><b>
Employment Type</b></p>
Full time<p></p><p><b>
Shift</b></p>
Day (United States of America)<p></p><p><b>
Weekly Scheduled Hours</b></p>
40<p></p><p><b>
Hours of Work</b></p>
7:30 a.m. to 4 p.m.<p></p><p><b>
Days Worked</b></p>
Monday to Friday<p></p><p><b>
Weekend Frequency</b></p>
N/A<p></p><p><b>
CURRENT COREWELL HEALTH TEAM MEMBERS &ndash; Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.</b></p><p></p><p><i>
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.</i></p><p></p><p><i>
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.</i></p><p></p><p><i>
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.</i></p><p></p><p><i>
You may request assistance in completing the application process by calling 616.486.7447.</i></p></div></div>

Registrar Orthopedic Institute

<div><div><p>Position details: part-time 3-4 shifts per week, evening shift 2 p.m. to 10 p.m., will rotate working every other weekend.</p><p>
Schedule rotation:</p><p>
Week 1 - Sunday, Monday, Wednesday, Friday</p><p>
Week 2 - Monday, Wednesday, Saturday</p><p>
Position will support the Troy hospital.</p><p>
Mandatory orientation first week 8 a.m. to 4:30 p.m.</p><p></p><div>
Job Summary</div><p>
Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance data; collecting co-pay/deductible, residual and prior balances, perform initial financial screening on all self-pay &amp; out of network patients and then referring them to the Financial Advisors as necessary while providing optimal customer satisfaction; reception; and provides patient way finding as required.</p><p></p><div>
Essential Functions</div><ul><li>
Greet customers promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC.</li><li>
Accurately and efficiently performs registration and financial functions to include: Thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol.</li><li>
Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.).</li><li>
Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary.</li><li>
Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collects and documents Advance Directive information, educating and providing information as necessary. Collects and documents Medicare Questionnaire, issue Medicare Inpatient Letter &amp; Medicare Off-site Notifications as required by Government mandates. Scan appropriate documents. Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements.</li><li>
Financial Advocacy: Screen all patients self-pay &amp; out of network patients using the EPIC tools. Provide information for follow up and referral to the Financial Advisor as appropriate. Initiate payment plans and obtain payment, Informs and explains to patients/families all applicable government and private funding programs and other cash payment plans or discounts. Incorporates POS (point of service) collection processes into their daily functions.</li><li>
May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely.</li><li>
Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine &amp; document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients effective September.</li><li>
Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies.</li><li>
May facilitate scheduling in identified areas for ancillary testing.</li><li>
Mark duplicates Medical Records for merge: identify potential duplicate records to determine that the past and current records are truly the same. Utilize all system resources and contact patient if necessary.</li><li>
May act as a preceptor to a newer staff member.</li><li>
Maintains or exceed the department specific individual productivity standards, collection targets, quality audit scores for accuracy productivity, collection and standards for registrations/insurance verifications.</li><li>
Provide excellent service to our clinical and &ldquo;downstream&rdquo; departments and physicians as users of our registration services. Contribute to process improvement activities to support an efficient patient and process flow.</li><li>
Clerical duties including i.e., typing, filing, mailing, calling patients to form groups or to obtain case history, copying, faxing, receiving payments and funding applications.</li><li>
Maintains or exceeds the Corewell Health Customer Service Standards: Service, Ownership, Attitude, and Respect. Provide every customer with a seamless, flawless Corewell Health experience.</li><li>
Remain compliant with regular TB testing &amp; Flu vaccination per Hospital requirements.</li></ul><p></p><div>
Qualifications</div><p>
Required</p><ul><li>
High School Diploma or equivalent</li><li>
1 year of relevant experience customer service role or health care industry</li><li>
Must be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc).</li><li>
Proficient in medical terminology and has assimilated the proficient typing requirements (30 words/min).</li></ul><p></p><p>
Preferred</p><ul><li>
Windows, Excel, Word, Outlook, EPIC, Electronic Eligibility System and various websites for third party payers for verification.</li></ul><p></p><div>
About Corewell Health</div><p>
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.</p><p></p><div>
How Corewell Health cares for you</div><ul><li><p>
Comprehensive benefits package to meet your financial, health, and work/life balance goals. .</p></li><li><p>
On-demand pay program powered by Payactiv</p></li><li><p>
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!</p></li><li><p>
Optional identity theft protection, home and auto insurance, pet insurance</p></li><li><p>
Traditional and Roth retirement options with service contribution and match savings</p></li><li><p>
Eligibility for benefits is determined by employment type and status</p></li></ul><p></p><p><b>
Primary Location</b></p>
SITE - Troy Hospital - 44201 Dequindre Rd - Troy<p></p><p><b>
Department Name</b></p>
Patient Registration Troy - Corporate<p></p><p><b>
Employment Type</b></p>
Part time<p></p><p><b>
Shift</b></p>
Evening (United States of America)<p></p><p><b>
Weekly Scheduled Hours</b></p>
28<p></p><p><b>
Hours of Work</b></p>
2 p.m. to 10 p.m.<p></p><p><b>
Days Worked</b></p>
Variable<p></p><p><b>
Weekend Frequency</b></p>
Every other weekend<p></p><p><b>
CURRENT COREWELL HEALTH TEAM MEMBERS &ndash; Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.</b></p><p></p><p><i>
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.</i></p><p></p><p><i>
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.</i></p><p></p><p><i>
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.</i></p><p></p><p><i>
You may request assistance in completing the application process by calling 616.486.7447.</i></p></div></div>

Registrar

JOB DESCRIPTION
<br><br>
<b>Position details:</b> casual position - flexible hours, can pick up hours as needed.Position will support the Troy Hospital.Mandatory orientation first week 8 a.m. to 4:30 p.m.Please note: casual positions do not offer healthcare benefits.Job SummaryUnder the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance data; collecting co-pay/deductible, residual and prior balances, perform initial financial screening on all self-pay & out of network patients and then referring them to the Financial Advisors as necessary while providing optimal customer satisfaction; reception; and provides patient way finding as required.Essential FunctionsGreet customers promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC.Accurately and efficiently performs registration and financial functions to include: Thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol.Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.).Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary.Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collects and documents Advance Directive information, educating and providing information as necessary. Collects and documents Medicare Questionnaire, issue Medicare Inpatient Letter & Medicare Off-site Notifications as required by Government mandates. Scan appropriate documents. Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements.Financial Advocacy: Screen all patients self-pay & out of network patients using the EPIC tools. Provide information for follow up and referral to the Financial Advisor as appropriate. Initiate payment plans and obtain payment, Informs and explains to patients/families all applicable government and private funding programs and other cash payment plans or discounts. Incorporates POS (point of service) collection processes into their daily functions.May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely.Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients effective September.Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies.May facilitate scheduling in identified areas for ancillary testing.Mark duplicates Medical Records for merge: identify potential duplicate records to determine that the past and current records are truly the same. Utilize all system resources and contact patient if necessary.May act as a preceptor to a newer staff member.Maintains or exceed the department specific individual productivity standards, collection targets, quality audit scores for accuracy productivity, collection and standards for registrations/insurance verifications.Provide excellent service to our clinical and “downstream” departments and physicians as users of our registration services. Contribute to process improvement activities to support an efficient patient and process flow.Clerical duties including i.e., typing, filing, mailing, calling patients to form groups or to obtain case history, copying, faxing, receiving payments and funding applications.Maintains or exceeds the Corewell Health Customer Service Standards: Service, Ownership, Attitude, and Respect. Provide every customer with a seamless, flawless Corewell Health experience.Remain compliant with regular TB testing & Flu vaccination per Hospital requirements.QualificationsRequiredHigh School Diploma or equivalent1 year of relevant experience customer service role or health care industryMust be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc).Proficient in medical terminology and has assimilated the proficient typing requirements (30 words/min).PreferredWindows, Excel, Word, Outlook, EPIC, Electronic Eligibility System and various websites for third party payers for verification.About Corewell HealthAs a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.How Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. .On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - Troy Hospital - 44201 Dequindre Rd - TroyDepartment NamePatient Registration Troy - CorporateEmployment TypePart timeShiftRotating (United States of America)Weekly Scheduled Hours0.03Hours of WorkRotatingDays WorkedVariableWeekend FrequencyVariable weekendsCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling 616.486.7447.

Registrar Casual

JOB DESCRIPTION
<br><br>
<b>Position details:</b> casual position - flexible hours, can pick up hours as-needed.Position will support the Corewell Children's Center in Dearborn.Will be scheduled an 8-hour shift between office hours 7 a.m. to 6:45 p.m. Monday to Friday.Mandatory orientation first week 8 a.m. to 4:30 p.m.Please note: casual positions do not offer health benefits.Job SummaryUnder the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance data; collecting co-pay/deductible, residual and prior balances, perform initial financial screening on all self-pay & out of network patients and then referring them to the Financial Advisors as necessary while providing optimal customer satisfaction; reception; and provides patient way finding as required.Essential FunctionsGreet customers promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC.Accurately and efficiently performs registration and financial functions to include: Thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol.Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.).Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary.Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collects and documents Advance Directive information, educating and providing information as necessary. Collects and documents Medicare Questionnaire, issue Medicare Inpatient Letter & Medicare Off-site Notifications as required by Government mandates. Scan appropriate documents. Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements.Financial Advocacy: Screen all patients self-pay & out of network patients using the EPIC tools. Provide information for follow up and referral to the Financial Advisor as appropriate. Initiate payment plans and obtain payment, Informs and explains to patients/families all applicable government and private funding programs and other cash payment plans or discounts. Incorporates POS (point of service) collection processes into their daily functions.May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely.Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients effective September.Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies.May facilitate scheduling in identified areas for ancillary testing.Mark duplicates Medical Records for merge: identify potential duplicate records to determine that the past and current records are truly the same. Utilize all system resources and contact patient if necessary.May act as a preceptor to a newer staff member.Maintains or exceed the department specific individual productivity standards, collection targets, quality audit scores for accuracy productivity, collection and standards for registrations/insurance verifications.Provide excellent service to our clinical and “downstream” departments and physicians as users of our registration services. Contribute to process improvement activities to support an efficient patient and process flow.Clerical duties including i.e., typing, filing, mailing, calling patients to form groups or to obtain case history, copying, faxing, receiving payments and funding applications.Maintains or exceeds the Corewell Health Customer Service Standards: Service, Ownership, Attitude, and Respect. Provide every customer with a seamless, flawless Corewell Health experience.Remain compliant with regular TB testing & Flu vaccination per Hospital requirements.QualificationsRequiredHigh School Diploma or equivalent1 year of relevant experience customer service role or health care industryMust be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc).Proficient in medical terminology and has assimilated the proficient typing requirements (30 words/min).PreferredWindows, Excel, Word, Outlook, EPIC, Electronic Eligibility System and various websites for third party payers for verification.About Corewell HealthAs a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.How Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. .On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - Beaumont Children's Center - 18501 Rotunda Dr - DearbornDepartment NameExceptional Families Clinic HOPD - Dearborn HospEmployment TypePart timeShiftDay (United States of America)Weekly Scheduled Hours0.03Hours of WorkVariableDays WorkedMonday to FridayWeekend FrequencyN/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling 616.486.7447.

JOB DESCRIPTION
<br><br>
<b>Position details:</b> Casual position - flexible hours, can pick up hours as-needed.Position will support the Troy Hospital Emergency Center.Must be willing to rotate shifts - days, afternoons and midnights.Mandatory orientation first week 8 a.m. to 4:30 p.m.Please note: casual positions do not offer healthcare benefits.Job SummaryUnder the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance data; collecting co-pay/deductible, residual and prior balances, perform initial financial screening on all self-pay & out of network patients and then referring them to the Financial Advisors as necessary while providing optimal customer satisfaction; reception; and provides patient way finding as required.Essential FunctionsGreet customers promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC.Accurately and efficiently performs registration and financial functions to include: Thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol.Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.).Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary.Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collects and documents Advance Directive information, educating and providing information as necessary. Collects and documents Medicare Questionnaire, issue Medicare Inpatient Letter & Medicare Off-site Notifications as required by Government mandates. Scan appropriate documents. Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements.Financial Advocacy: Screen all patients self-pay & out of network patients using the EPIC tools. Provide information for follow up and referral to the Financial Advisor as appropriate. Initiate payment plans and obtain payment, Informs and explains to patients/families all applicable government and private funding programs and other cash payment plans or discounts. Incorporates POS (point of service) collection processes into their daily functions.May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely.Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients effective September.Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies.May facilitate scheduling in identified areas for ancillary testing.Mark duplicates Medical Records for merge: identify potential duplicate records to determine that the past and current records are truly the same. Utilize all system resources and contact patient if necessary.May act as a preceptor to a newer staff member.Maintains or exceed the department specific individual productivity standards, collection targets, quality audit scores for accuracy productivity, collection and standards for registrations/insurance verifications.Provide excellent service to our clinical and “downstream” departments and physicians as users of our registration services. Contribute to process improvement activities to support an efficient patient and process flow.Clerical duties including i.e., typing, filing, mailing, calling patients to form groups or to obtain case history, copying, faxing, receiving payments and funding applications.Maintains or exceeds the Corewell Health Customer Service Standards: Service, Ownership, Attitude, and Respect. Provide every customer with a seamless, flawless Corewell Health experience.Remain compliant with regular TB testing & Flu vaccination per Hospital requirements.QualificationsRequiredHigh School Diploma or equivalent1 year of relevant experience customer service role or health care industryMust be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc).Proficient in medical terminology and has assimilated the proficient typing requirements (30 words/min).PreferredWindows, Excel, Word, Outlook, EPIC, Electronic Eligibility System and various websites for third party payers for verification.About Corewell HealthAs a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.How Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. .On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - Troy Hospital - 44201 Dequindre Rd - TroyDepartment NamePatient Registration Troy - CorporateEmployment TypePart timeShiftRotating (United States of America)Weekly Scheduled Hours0.03Hours of WorkRotatingDays WorkedVariableWeekend FrequencyEvery other weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling 616.486.7447.

Registrar Emergency Center Casual

Dallas Medical Center

<div>Overview:
<div>
We are seeking a <b>Patient Account Registrar</b><b>,</b><b> </b>sometimes referred to as a Hospital Admission Representative. The Patient Account Registrar collects and verifies patient demographic and insurance information while ensuring eligibility, benefits, and authorizations are accurately obtained. The Patient Account Registrar collaborates closely with the Admitting team and communicates effectively with patients across all age groups.</div><div></div><div><b><br>
Shifts</b><b> </b><b>Available</b><b>:</b> Days</div><div><b>
Employment Type</b><b>:</b> Full Time</div><div><b>
Hours:</b><b> </b>8-hour</div><div><b>
Location</b><b>:</b> Dallas Medical Center - Farmers Branch, TX</div><div></div><div><b><i><br>
Here are some of the benefits of working at Prime Healthcare:</i></b></div><ul><li>
Health, dental, and vision insurance options</li><li>
Paid vacation, sick time and holidays</li><li>
Bereavement leave, FMLA and other leave options</li><li>
Employer 401K options</li><li>
Tuition reimbursement options</li><li>
Life, disability, and other insurance options</li><li>
Many other amazing benefits</li></ul><br>
<div></div>
Responsibilities:
<div><b>
Essential Duties and Responsibilities (includes, but not limited to):</b></div><ul><li>
coordinate with nursing staff, case managers, and physicians to assign beds for incoming patients based on medical needs, availability, and urgency</li><li>
Monitor bed occupancy and status in real-time using hospital information systems</li><li>
act as a liaison between various hospital departments to facilitate smooth patient transfers and optimize bed usage</li><li>
Update patient data in the hospital&rsquo;s electronic medical record (EMR) system to reflect admissions, discharges, and transfers accurately</li><li>
Run reports and analyze bed utilization trends to support hospital operations</li></ul>
Qualifications:
<div><b>
Before we go any further, we do have some deal-breakers. You must have:</b></div><ul><li>
Previous hospital experience as an admissions representative preferred.</li><li>
Knowledge of medical terminology preferred.</li><li>
Effective written and verbal communication skills.</li><li>
Ability to multi-task, prioritize needs to meet required timelines.</li><li>
Analytical and problem-solving skills.</li><li>
Customer Services experience required.</li><li>
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).</li></ul><br>
<div></div>
Employment Status: Full Time Shift: Variable Equal Employment Opportunity:
<div><div><div><div>
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf</div></div></div></div><div><br>
</div><div>
#LI-MM5</div>
Privacy Notice:
<div>
Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/</div></div>

Patient Account Registrar

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