hospital security officer

Cleveland Clinic

<p></p><div><div><p>Join Cleveland Clinic&rsquo;s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
</p><p></p><p>Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers and staff safe and secure. As a Security Officer, you will play an essential role in this mission. Here, you will be part of a team driven by a passion to protect, integrity and mutual support.
</p><p></p><p>This role is compelling because it provides clear opportunities for professional growth and long-term career progression within a highly respected and professional team. It offers valuable development through regular collaboration with our Police Officers, giving you deeper exposure to advanced security operations by observing and learning from their daily work. While the position is a Security Officer role, it also presents the unique advantage of informal mentorship from Police Officers, delivering a growth experience that extends well beyond traditional security duties.
</p><p></p><p><b>A caregiver in this position works nights from 10:00 p.m. &ndash; 6:30 a.m. with weekend and holiday requirements.
</b></p><p></p><p>A caregiver who excels in this role will:
</p><ul><li>Perform proactive monitoring of timely responses to potential/actual security threats.
</li></ul><ul><li>Deter vandalism, theft, and property abuse through routine patrols of all hospital property to include inside areas as well as all parking lots and decks.
</li></ul><ul><li>Protect patients, visitors, and caregivers by providing escorts and eliminating safety hazards.
</li></ul><ul><li>Enforce Cleveland Clinic facility policies (e.g., parking regulations, visitation policies, drug enforcement, tobacco free/smoking policy, etc.).
</li></ul><ul><li>Maintain knowledge of and follow policies and procedures regarding alarms and emergency/disaster preparedness plans.
</li></ul><ul><li>Facilitate planned drills and simulations.
</li></ul><ul><li>Complete mandatory education and training in order to maintain organization and department-specific competencies and requirement to include de-escalation training provided by department within the first 6 months of hire, taser training and certification within the first year and as required after.
</li></ul><ul><li>Provide information and assistance to caregivers and visitors to promote their safety on the premises.
</li></ul><ul><li>Conduct Emergency Department metal detector searches using a magnetometer and/or hand-held scanning devices.
</li></ul><ul><li>All patients and visitors entering the Emergency Department will be searched and all bags, backpacks, briefcases, knapsacks, purses, or parcels will be placed on a table and searched. The Security Officer will want all new admissions to the Emergency Department, inclusive of the belongings and/or the patient as appropriate. When completed, this activity must be called in to dispatch via radio to be logged.
</li></ul><p></p><p>Minimum qualifications for the ideal future caregiver include:
</p><ul><li>High School Diploma or GED
</li></ul><ul><li>Ohio Valid Driver&rsquo;s License (VDL) and eligible insurance
</li></ul><ul><li>One year of experience in Criminal Justice, Private/Public/Military Security and/or related law enforcement fields OR Ohio Peace Officer Training (police) Academy Certification
</li></ul><p></p><p>Preferred qualifications for the ideal future caregiver include:
</p><ul><li>Completion of Ohio Peace Officer Training Commission (OPOTC) approved Private Security Academy
</li></ul><p></p><p><b>Physical Requirements:
</b></p><ul><li>Typical physical demands require full body motion, physical strength and stamina sufficient to chase, apprehend and subdue criminal suspects, and respond to crisis interventions and medical emergencies.
</li><li>Requires extensive walking and standing for prolonged periods of time.
</li>Must have good eye/hand coordination and able to pass annual eye (with appropriate corrections) and hearing tests.<br>
<li>
</li></ul><p></p><p><b>Personal Protective Equipment:
</b></p><ul><li>Follows standard precautions using personal protective equipment as required.
</li></ul></div><div><p><b>Pay Range
</b></p><p></p><p>Minimum hourly: $16.47
</p><p></p><p>Maximum hourly: $23.61
</p><p>The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate&rsquo;s actual compensation will be determined after taking factors into consideration such as the candidate&rsquo;s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic&rsquo;s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).</p></div></div>

Security Officer

Allied Universal

<div><p>Security Officer Part Time Hospital Patrol</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><div><br>
Allied Universal&reg;, North America&rsquo;s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<br>
</div><br>
<h2 class="jobSectionHeader"><b>Job Description</b></h2><p></p><p><br>
As a <b>Security Officer Part Time Hospital Patrol</b> in <b>West Valley City, UT</b>, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an unarmed Patrol Officer in a healthcare location, where you will monitor and patrol assigned areas, remain visible to help discourage security-related incidents, and support a welcoming environment through strong customer service and communication. In this dynamic role, you will work as part of a team that puts people first, acts with integrity, and brings agile, reliable, and innovative service to every shift.
</p><p></p><p><b>Position Type: Part Time</b></p><p><b>
Pay Rate: $25.00 / Hour
</b></p><p><b>Job Schedule:</b></p><div><div><div><div><b>
Day</b></div><div><b> Time</b></div></div><br>
</div><div><div><div>
Fri</div><div> 07:00 AM - 03:30 PM</div></div><br>
<div><div>
Sat</div><div> 07:00 AM - 03:30 PM</div></div><br>
</div></div><p></p><p><b>
What You'll Do:</b></p><ul><li>
Provide customer service to patients, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a healthcare location.</li><li>
Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and help to de-escalate interactions when needed.</li><li>
Conduct regular and random patrols throughout the location, including interior areas, entrances, parking areas, and perimeter points, while reporting observed conditions and/or concerns.</li><li>
Monitor access points and help to verify authorized entry, provide directions and assistance, and document security-related incidents, observations, and/or daily activities according to site procedures.</li></ul><p></p><p><b>
Minimum Requirements:</b></p><ul><li>
Have at least 2 years of security-related experience.</li><li>
Be able to meet hospital vaccination requirements.</li><li>
Be willing to work in a hospital environment that includes a morgue.</li><li>
Provide proof of a high school diploma or GED.</li><li>
Be at least 21 years of age.</li><li>
Be able to restrain individuals when required in a hospital environment.</li><li>
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li><li>
Possess a high school diploma or equivalent.</li><li>
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li><li>
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li><li>
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li><li>
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li><li>
A valid driver&rsquo;s license will be required for driving positions only.</li></ul><p></p><p><b>
Why Join Us:</b></p><ul><li><b>
Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li><li><b>
Career Growth:</b> Get paid training and access to career growth opportunities.</li><li><b>
Financial Benefits:</b> Participate in our retirement savings plan to invest in your future.</li><li><b>
Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><div><b><br>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</div><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<br>
</p><br>
<h2 class="jobSectionHeader"><b>Requisition ID</b></h2><br>
2026-1613406</div>

Security Officer Part Time Hospital Patrol

<div><p>Security Officer Hospital Escort</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><div><br>
Allied Universal&reg;, North America&rsquo;s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<br>
</div><br>
<h2 class="jobSectionHeader"><b>Job Description</b></h2><p></p><p><br>
As a <b>Security Officer Hospital Escort</b> in <b>Brunswick, OH</b>, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an unarmed officer in a healthcare location, where you will monitor and patrol assigned areas, support a welcoming environment, and help to deter security-related incidents through visible presence and strong communication. This role offers the chance to work with a caring team that values agility, reliability, innovation, and integrity while delivering exceptional customer service each day.
</p><p></p><p><b>Position Type: Part Time</b></p><p><b>
Pay Rate: $16.00 / Hour
</b></p><p><b>Job Schedule:</b></p><div><div><div><div><b>
Day</b></div><div><b> Time</b></div></div><br>
</div><div><div><div>
Sat</div><div> 11:00 PM - 07:00 AM</div></div><br>
<div><div>
Sun</div><div> 11:00 PM - 07:00 AM</div></div><br>
</div></div><p></p><p><b>
What You'll Do:</b></p><ul><li>
Provide customer service to patients, visitors, staff, and/or vendors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities in a healthcare location.</li><li>
Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and reporting concerns to site contacts and/or Allied Universal leadership.</li><li>
Conduct regular and random patrols throughout buildings, entrances, parking areas, and perimeter locations to help to deter unauthorized activity and identify unusual conditions.</li><li>
Monitor access points and help to control entry and exit activity in accordance with location protocols, offering directions and assistance while supporting a professional environment.</li><li>
Support healthcare operations by observing public areas, waiting spaces, and restricted zones for policy compliance, and communicating clearly with staff and/or first responders when needed.</li></ul><p></p><p><b>
Minimum Requirements:</b></p><ul><li>
Hospital vaccination requirements must be met.</li><li>
Proof of a high school diploma or GED is required.</li><li>
Must be able to restrain individuals in a hospital environment, as required.</li><li>
CPR and/or First Aid certification is preferred.</li><li>
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li><li>
Possess a high school diploma or equivalent.</li><li>
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li><li>
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li><li>
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li><li>
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li><li>
A valid driver&rsquo;s license will be required for driving positions only.</li></ul><p></p><p><b>
Why Join Us:</b></p><ul><li><b>
Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li><li><b>
Career Growth:</b> Get paid training and access to career growth opportunities.</li><li><b>
Financial Benefits:</b> Participate in our retirement savings plan to invest in your future.</li><li><b>
Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><div><b><br>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</div><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<br>
</p><br>
<h2 class="jobSectionHeader"><b>Requisition ID</b></h2><br>
2026-1611820</div>

Security Officer Hospital Escort

ProMedica

<div><p><b>Location:</b></p>
Toledo Hospital<p><b>
Department:</b></p>
Security<p><b>
Weekly Hours:</b></p>
16<p><b>
Status:</b></p>
Part time<p><b>
Shift:</b></p>
Evenings (United States of America)<p></p><p><b>
Job Summary:</b></p><div><p>
ProMedica Security Officers ensure the overall safety of our patients, visitors, and employees. While monitoring facilities, the officers also help people who have questions about where they should go.</p></div><p></p><div><p><br>
In this vital safety role, you will regulate and control all traffic, parking enforcement and traffic control when needed. You will investigate and report all accidents, hazards, and incidents. The officer will need to restrain combative patients as needed.</p></div><p></p><div><p><br>
Once in this position, you must successfully complete all required training and remain current in any certifications.</p></div><p></p><div><p>
The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.</p></div><p></p><div><p>
REQUIREMENTS</p></div><div><ul><li>
High School diploma or equivalent.</li></ul></div><div><ul><li>
Valid driver's license and a clean driving record, as demonstrated by an MVR (motor vehicle record) to be covered under the Company's insurance policy.</li></ul></div><div><ul><li>
Complete the Basic Security Officer Certification through IAHSS within six (6) months of employment.</li></ul></div><p></p><div><p><br>
PREFERRED REQUIREMENTS</p></div><div><ul><li>
Associate degree in security or related field.</li></ul></div><div><ul><li>
Prior security experience.</li></ul></div><p></p><p><b>
ProMedica</b> is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.</p><p></p><p><b>
Benefits:</b></p><p></p><p>
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It&rsquo;s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.</p><p></p><p>
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact <b>employment@promedica.org</b></p><p><br>
Equal Opportunity Employer/Drug-Free Workplace</p></div>

Security Officer - Toledo Hospital

<div><p>Security Officer Part Time Healthcare Patrol</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><div><br>
Allied Universal&reg;, North America&rsquo;s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<br>
</div><br>
<h2 class="jobSectionHeader"><b>Job Description</b></h2><p></p><p><br>
Life doesn&rsquo;t always follow a fixed schedule. That&rsquo;s why we created the Security Officer &ndash; Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader.
</p><p>As a <b>Security Officer Enhanced Part Time Healthcare Patrol</b> in <b>Hopewell, VA</b>, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.
</p><p></p><p><b>NOW HIRING IN HOPEWELL, VA FOR PART TIME!</b></p><p>
</p><p><b>Pay Rate: $18.00 / Hour
</b></p><p><b>Job Schedule:</b></p><div><div><div><div><b>
Day</b></div><div><b> Time</b></div></div><br>
</div><div><div>
Sat</div><div> 08:00 AM - 04:00 PM</div></div><br>
</div><p></p><p><b>
How This Role Works:</b></p><ul><li><b>
Fixed-Shift Commitment (&ldquo;Anchor Shifts&rdquo;):</b> You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.</li><li><b>
Earn More, Claim-A-Shift Program:</b> In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It&rsquo;s all up to you.</li></ul><p>
This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed.
</p><p></p><p><b>Responsibilities:</b></p><ul><li>
Provide customer service to staff, patients, visitors, and/or vendors while carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.</li><li>
Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts as needed.</li><li>
Conduct regular and random patrols throughout buildings, parking areas, entrances, and perimeter locations to help to deter unauthorized activity and identify unusual conditions.</li><li>
Monitor access points and visitor activity, help to enforce location rules and post orders, and report maintenance, environmental, and/or security-related concerns to the appropriate personnel.</li><li>
Support a professional atmosphere by providing directions, assisting with routine inquiries, and following Allied Universal protocols for incident response, reporting, and escalation.</li></ul><p></p><p><b>
Minimum Requirements:</b></p><ul><li>
At least 1 year of security-related experience is required.</li><li>
Compliance with hospital vaccination requirements is required.</li><li>
Must be able to work in a hospital environment that may include the morgue.</li><li>
Proof of a high school diploma or GED is required by the client.</li><li>
Be at least 21 years of age.</li><li>
Must be able to restrain individuals in a hospital setting, if required by the post.</li><li>
At least 2 years of service in a healthcare or medical-related field is required.</li><li>
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li><li>
Possess a high school diploma or equivalent.</li><li>
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li><li>
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li><li>
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li><li>
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li><li>
A valid driver&rsquo;s license will be required for driving positions only.</li></ul><p></p><p><b>
Why Join Us:</b></p><ul><li><b>
Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li><li><b>
Career Growth:</b> Get paid training and access to career growth opportunities.</li><li><b>
Financial Benefits:</b> Participate in our retirement savings plan to invest in your future.</li><li><b>
Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><div><b><br>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</div><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<br>
</p><br>
<h2 class="jobSectionHeader"><b>Requisition ID</b></h2><br>
2026-1613348</div>

Security Officer Part Time Healthcare Patrol

Sentara

<div><div><p><b>Sentara Health is currently seeking an Armed Security Officer for Sentara CarePlex Hospital in Hampton, VA. This is a Full Time position with a rotating schedule.
</b></p><p></p><p><b>Hours
</b></p><ul><li><p>Monday through Friday, the Security staff works three shifts: 7am - 3:30pm, 3pm - 11:30pm, and 11pm - 7:30am.</p>
</li><li><p>Over the weekends, there may be a 12-hour and a 4-hour shift.</p>
</li><li><p>New hires are asked to be flexible to start and to move to a regular schedule.</p>
</li><li><p>Schedules are set to match the two-week pay period, with most Officers working part of their 40 hours on alternate weekends.</p>
</li></ul><p></p><p><b>Overview
</b></p><p></p><p>The Armed Security Officer provides a physically safe and secure environment for patients, visitors and employees at Sentara Hospitals and Free-standing Emergency Departments. All Sentara Armed Security Officers possess the ability to exercise discretion regarding the use of their weapons, only utilizing their weapon in times of extreme attack when ALL non-violent options have been exhausted.
<br>
<br>
The Armed Security Officer actively monitors Concealed Weapons Detection System(s) at division entrances. In the event a weapon is found, the armed officer will inform the visitor/patient that the weapon is not allowed in the hospital. Officers may secure the weapon for the duration of the persons&rsquo; visit for safekeeping. Armed officers may patrol the campus and monitor activity in and around buildings and grounds and respond appropriately to routine and emergency situations. This individual performs camera surveillance, maintains department logs and records, uses computer skills for documentation of daily activities, conducts security investigations, evaluates situations, and takes appropriate steps for professional and timely resolution.<br>
<br>
</p><p>To bolster safety and security for our patients and team members:</p>
<ul><li><p>Sentara has implemented a Fit for Duty assessment to ensure that our officers meet a minimum standard of fitness</p>
</li><li><p>Officer must pass the Psychological Evaluation and Assessment conducted by the Sentara selected Service Provider</p>
</li><li><p>Officer Must also obtain Virginia DCJS &ndash; Armed Officer Certificate within 90 days of hire</p>
</li></ul><p></p><p><b>Education
</b></p><ul><li><p>High School Diploma or equivalent (Required)</p>
</li></ul><p></p><p><b>Certification/Licensure
</b></p><p></p><ul><li><p>Valid Driver's License with an acceptable driving record (Required)</p>
</li><li><p>Virginia DCJS &ndash; Armed Officer Certificate within 90 days of hire (Required)</p>
</li><li><p>Certified Healthcare Security Officer (CHSO) certification by International Association for Healthcare Security &amp; Safety (IAHSS) within 90 days of hire (Required)</p>
</li></ul><p></p><p><b>Experience
</b></p><ul><li><p>One year of security experience (Required)</p>
</li><li><p>Former military, law enforcement, or security officer experience (Preferred)</p>
</li></ul><p></p><p>keywords: safety, security, surveillance, monitoring, officer</p></div></div><p></p>

Security Officer - Armed

Houston Methodist

<div>At Houston Methodist, the Public Safety/Security Dispatcher position is responsible for providing support to the Public Safety/Security department and Houston Methodist through security system monitoring and dispatch support functions. This position operates a variety of centralized computer systems to dispatch, coordinate and document security requests on a continuous basis. The Public Safety/Security Dispatcher position assists internal and external customers with service requests of routine and emergent natures. This position handles emergency situations requiring a high degree of reliability, accuracy, flexibility, critical thinking skills, and proper documentation in stressful situations. The Public Safety/Security Dispatcher position effectively communicates in a manner consistent with a customer service focus.
<div><b>FLSA STATUS</b><br>
Non-exempt<br>
<br>
<b>QUALIFICATIONS</b><br>
<br>
<b>EDUCATION</b><ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li><li>Associates degree in criminal justice or related field preferred
</li></ul><br>
<b>EXPERIENCE</b><ul><li>
Two years of police, security or emergency dispatch related experience
</li></ul><br>
<b>LICENSES AND CERTIFICATIONS</b><br>
<b>Required</b><ul><li>
Must have Security Officer Commissioned or Non-Commissioned License. SECUR-N: submission of application within 14 days of hire date and obtained within one year of employment. SECUR-C: Level 3 or Personal Protection Officer Level 4 licensure within 14 days <b>and</b></li><li>
DL - Driver License - State Licensure - Texas Department of Public Safety Upon hire must have a valid Driver's License. Must obtain a Texas DL within 90 days within 90 days <b>and</b></li><li>
NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 60 days
</li></ul><b>Preferred</b><ul><li>
BLS - Basic Life Support or Instructor (AHA)
</li></ul><br>
<b>KNOWLEDGE AND ABILITIES</b><ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Must possess strong customer service skills and professionally communicate and interact with staff and visitors
</li><li>Proficient computer skills, including but not limited to, Microsoft Office software including PowerPoint, Word, Excel and Webmail
</li><li>Ability to understand and work with technical security systems, hardware and software
</li><li>Must be able to handle and prioritize multiple tasks and function calmly in stressful situations, including handling of, or exposure to confidential/sensitive information
</li>Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate<br>
<li>
</li></ul><br>
<br>
<b>ESSENTIAL FUNCTIONS</b><br>
<br>
<b>PEOPLE ESSENTIAL FUNCTIONS</b><ul><li>
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Actively communicates and reports pertinent security services information and data in a comprehensive manner.
</li><li>Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution.
</li></ul><br>
<b>SERVICE ESSENTIAL FUNCTIONS</b><ul><li>
Processes requests for service from incoming phone and radio calls, faxes, and printouts by dispatching, coordinating and tracking.
</li><li>Receives and dispatches security to all emergency alarms. Monitors CCTV, safety, security access and emergency management systems; and coordinates routine and emergency responses.
</li><li>Completes necessary logs, reports, and documentation of service requests, incidents, and other required information according to established guidelines.
</li><li>Contacts appropriate management staff for unusual circumstances in a timely manner to maintain a high level of patient safety and satisfaction. Maintains confidentiality of sensitive information and informs management of pertinent issues.
</li><li>Provides assistance for emergency situations, including security rounding.
</li></ul><br>
<b>QUALITY/SAFETY ESSENTIAL FUNCTIONS</b><ul><li>
Monitors, operates, and responds to fire, elevator, and security alarms. Responds to hospital codes, alerts and other emergency situations and takes appropriate action.
</li><li>Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards.
</li></ul><br>
<b>FINANCE ESSENTIAL FUNCTIONS</b><ul><li>
Self-motivated to independently manage time effectively and prioritize daily tasks. Uses inventory and resources effectively and efficiently, does not waste supplies.
</li><li>Effectively manages expenses associated with outsourcing dispatching services, as needed.
</li></ul><br>
<b>GROWTH/INNOVATION ESSENTIAL FUNCTIONS</b><ul><li>
Seeks opportunities to expand learning beyond baseline competencies with a focus on continual process improvements for the Public Safety/Security department.
</li><li>Generates and communicates new ideas and suggestions that improve quality or services within the department.
</li>Implements actions that promote a workplace safety culture and proactively prevents workplace violence.<br>
<li>
</li></ul><br>
<br>
<b>SUPPLEMENTAL REQUIREMENTS</b><br>
<ul><b>
WORK ATTIRE</b><li><ul><li>
Uniform: Yes
</li><li>Scrubs: No
</li><li>Business professional: No
</li><li>Other (department approved): No
</li></ul></li><br>
<b>ON-CALL*</b><br>
<li><ul><li><i>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</i></li></ul></li><li><ul><li>
On Call* No
</li></ul></li><br>
<b>TRAVEL**</b><br>
<i>**Travel specifications may vary by department**</i><li><ul><li>
May require travel within the Houston Metropolitan area Yes
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div><b>QUALIFICATIONS</b><br>
<br>
<b>EDUCATION</b><ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li><li>Associates degree in criminal justice or related field preferred
</li></ul><br>
<b>EXPERIENCE</b><ul><li>
Two years of police, security or emergency dispatch related experience
</li></ul><br>
<b>LICENSES AND CERTIFICATIONS</b><br>
<b>Required</b><ul><li>
Must have Security Officer Commissioned or Non-Commissioned License. SECUR-N: submission of application within 14 days of hire date and obtained within one year of employment. SECUR-C: Level 3 or Personal Protection Officer Level 4 licensure within 14 days <b>and</b></li>
<li>DL - Driver License - State Licensure - Texas Department of Public Safety Upon hire must have a valid Driver's License. Must obtain a Texas DL within 90 days within 90 days <b>and</b></li>
<li>NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 60 days
</li></ul><b>Preferred</b>
BLS - Basic Life Support or Instructor (AHA)<br>
<ul><li>
</li></ul><br>
<p><b>Company Profile:</b></p><p>
Houston Methodist Hospital is recognized by U.S. News &amp; World Report as the No. 1 hospital in Texas and one of America&rsquo;s &ldquo;Best Hospitals.&rdquo; As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation&rsquo;s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist&rsquo;s primary academic affiliates are among the nation&rsquo;s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&amp;M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.</p><p>
Houston Methodist is an Equal Opportunity Employer.</p></div>

Public Safety Security Dispatcher

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