hospitality ambassador

Marriott International

<div>Additional Information 
Job Number26034673 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ben Autograph Collection, 251 N Narcissus Ave, West Palm Beach, Florida, United States, 33401 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
Expiration Date: 05/04/2026
<div>Additional Information: This hotel is owned and operated by an independent franchisee, Concord Hospitality Enterprises Company. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel&rsquo;s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. 
Why us?
At The Ben, West Palm Beach, every corner tells a story. Inspired by the legendary Byrd &ldquo;Birdie&rdquo; Dewey and her famed Ben Trovato Estate, our Autograph Collection hotel blends modern luxury with creativity, sophistication, and a spirit of individuality that feels Exactly Like Nothing Else.
Perched along the Intracoastal Waterway in the heart of downtown West Palm Beach, The Ben invites guests to immerse themselves in refined coastal living. Guests gather at Proper Grit , our signature whisky and supper club&ndash;inspired restaurant, or ascend to Spruzzo , our rooftop Mediterranean lounge offering sweeping waterfront views. Every space reflects thoughtful design, elevated service, and an atmosphere where hospitality feels both personal and extraordinary.
The Ben is stepping into a world where luxury is intentional, style has substance, and service is an art form. This is a place for professionals who take pride in presence, pursue excellence, and thrive in an environment where every detail matters.
At The Ben, you don&rsquo;t simply work in luxury&mdash;you help define it.
We are fully loaded with perks. Take a look at some of them below:<ul><li>️ Medical, dental, &amp; vision insurance</li><li>️ Winter Housing Stipend</li><li>️ Recreational benefits, either employer sponsored ski pass or end of season bonus</li><li>️ Health savings and flexible spending accounts</li><li>️ Basic Life and AD&amp;D insurance</li><li>️ Paid time off for vacation, sick time, and holidays</li><li>️ Eligible to participate in the Company&rsquo;s 401(k) program with employer matching</li><li>️ Employee Assistance Program</li><li>️ Tuition Reimbursement</li><li>️ Great discounts on Hotels, Restaurants, and much more.</li></ul>
Job Overview
The Guest Experience Ambassador is a highly visible luxury hospitality professional dedicated to crafting seamless, personalized in-room experiences for guests throughout their stay.
Assigned to approximately 30 rooms daily , the Ambassador serves as the floor&rsquo;s host, concierge, and service liaison , ensuring every moment&mdash;from arrival to departure&mdash;is executed with quiet precision and genuine warmth.
Working from 11:00 AM to 7:00 PM , this role requires exceptional awareness, emotional intelligence, and operational discipline. The Ambassador anticipates guest needs before they are expressed, coordinates services discreetly across departments, and ensures every detail of the guest environment reflects the highest standards of luxury hospitality.
This role embodies the art of anticipatory service&mdash;gracious, intuitive, and effortlessly refined.
Responsibilities
Key Responsibilities Curated Arrival Experience<ul>
<li>Coordinate in real time with the Front Desk regarding room assignments, arrivals, and guest preferences.</li>
<li>Ensure amenities are thoughtfully prepared and presented prior to guest arrival.</li>
<li>Welcome guests upon arrival to the floor with warmth, confidence, and discretion.</li>
<li>Escort guests when appropriate, introducing the room experience and confirming service preferences.</li>
<li>Provide direct contact information to create ease, accessibility, and personalized service throughout the stay.</li></ul>
In-Room Experience Stewardship<ul>
<li>Conduct detailed inspections of all assigned stayover rooms with a focus on presentation, precision, and luxury-level standards.</li>
<li>Monitor departures and coordinate closely with Housekeeping to support seamless room turnover.</li>
<li>Review minibar consumption and ensure accurate communication with the appropriate departments.</li>
<li>Maintain impeccable corridor presentation and ensure prompt tray removal and service follow-up.</li></ul>
Service Coordination &amp; Guest Advocacy<ul>
<li>Serve as the communication hub between Front Desk, Housekeeping, Engineering, and In-Room Dining during peak operational hours.</li>
<li>Anticipate service opportunities and resolve concerns before they impact the guest experience.</li>
<li>Coordinate service delivery discreetly while maintaining the guest&rsquo;s sense of ease and privacy.</li>
<li>Utilize technology and internal systems to ensure seamless, efficient service coordination.</li></ul>
Qualifications
Candidate Profile
The ideal Guest Experience Ambassador brings presence, polish, and genuine care to every interaction.
You are someone who naturally reads a room, understands subtle cues, and takes pride in delivering hospitality that feels personal, refined, and effortless.
Preferred qualities include:<ul>
<li>Exceptional interpersonal presence and confidence in guest-facing environments</li>
<li>Highly detail-oriented with strong operational discipline</li>
<li>Calm and composed in high-occupancy, fast-paced settings</li>
<li>Natural emotional intelligence and guest awareness</li>
<li>Passion for anticipatory service and luxury hospitality standards</li>
<li>Ability to communicate clearly and collaborate across departments</li></ul>
Luxury hotel, lifestyle property, or high-touch hospitality experience is strongly preferred.<div> 
</div><div>
</div><div>Benefits Unlimited paid time off Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit Eligible to enroll in dental insurance with employer contribution towards premiums &amp; vision insurance Eligible to participate in the Company&rsquo;s 401(k) program with employer match Eligible to enroll in Health savings accounts or Flexible Spending Accounts Company paid Basic Life and AD&amp;D insurance coverage, with option to enroll in additional coverage Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance Company-paid short-term disability WINFertility guidance for those enrolled in Sage medical plan Calm Health Application Subscription Tuition Reimbursement of up to $2,000 per calendar year Employee Assistance Program Great discounts on Hotels, Restaurants, and much more.</div><div>
</div><div>$55,000.00/Yr</div> 
This company is an equal opportunity employer.
frnch1
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today&rsquo;s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative &ndash; in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Ambassador (Floor Manager) - The Ben Hotel, Autograph Collection

Hilton

<div>
 
 Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
 
 
 
 
 It's not just a job vacancy, we will help you elevate your career by offering a variety of learning &amp; development programs, career growth &amp; thousands of opportunities all around the world. Take the next step and be the star of your own success story!
 
 
 
 
 What we offer:
 
 
 
 Thriving work environment.
 
 
 Team members' special rates for Hilton hotels worldwide.
 
 
 Thousand opportunities for career growth and development.
 
 
 Comprehensive learning &amp; development programs that fits all fields.
 
 
 Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
 
 
 
 Competitive Compensation And Benefits.
 
 
 
 Daily duty meal.
 
 
 Life insurance.
 
 
 
 What will I be doing?
 
 
 
 The
 
 Lobby Ambassador
 
 serves as the face of the hotel&rsquo;s hospitality, ensuring that every guest entering the lobby experiences a warm, engaging, and personalized welcome. Always present and visible, the Lobby Ambassador is responsible for maintaining the atmosphere of the lobby area, offering welcome refreshments, anticipating guest needs, and providing accurate information about all hotel services, facilities, and promotions. The Lobby Ambassador truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Maintain a continuous, polished presence in the lobby area, greeting and engaging guests with warmth and professionalism.
 </li>
 <li>
 Offer welcome drinks, cold towels, or refreshments as part of the arrival experience.
 </li>
 <li>
 Proactively approach guests to offer assistance or answer inquiries.
 </li>
 <li>
 Create a memorable first impression for all arriving and departing guests.
 </li>
 <li>
 Provide detailed and up-to-date information on all hotel services, amenities, promotions, dining venues, spa offerings, and nearby attractions.
 </li>
 <li>
 Assist guests with directions, reservations, and special requests, coordinating with relevant departments when necessary.
 </li>
 <li>
 Handle guest feedback or complaints with empathy and efficiency, ensuring timely follow-up and resolution.
 </li>
 <li>
 Work closely with the Concierge, Front Desk, and Guest Relations teams to deliver seamless service.
 </li>
 <li>
 Communicate guest preferences, VIP movements, and special occasions to relevant departments.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Lobby Ambassador serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 Exceptional interpersonal and communication skills in English (Proficiency in Chinese is an advantage).
 </li>
 <li>
 Confident, engaging, and naturally hospitable personality.
 </li>
 <li>
 Strong knowledge of hotel operations, local attractions, and current promotions.
 </li>
 <li>
 Impeccable grooming and professional appearance.
 </li>
 <li>
 Ability to remain calm and composed under pressure, with excellent problem-solving skills.
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in a guest-facing role within a luxury hotel or similar environment.
 </li>
 <li>
 Bachelor&rsquo;s degree or diploma in Hospitality, Tourism, or a related field.
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Cairo Heliopolis
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Lobby Ambassador - Waldorf Astoria Cairo Heliopolis

Coury Hospitality

Why Work at Ambassador Hotel Kansas City?
 At Ambassador Hotel Kansas City, Autograph Collection, we offer more than just a workplace—we provide a dynamic environment where exceptional service meets a passion for hospitality. Located in the heart of downtown Kansas City, our boutique luxury hotel blends historic charm with modern elegance, creating unforgettable experiences for both guests and curators. The Ambassador features 43 beautifully appointed guest rooms, the acclaimed Lonnie’s Reno Club, an intimate jazz lounge celebrating Kansas City’s musical legacy, and The American Reserve, a sophisticated dining experience. With stylish event spaces and a culture of excellence, working at the Ambassador means being part of a team that values innovation, hospitality, and making every moment memorable.
 
With the excitement of the FIFA World Cup 2026 coming our way, we’re hiring seasonal team members to help deliver unforgettable guest experiences. This is your chance to be part of a high-energy, fast-paced environment during one of the world’s biggest events.
 Join us for a season you won’t forget!
 Future seasonal opportunities available as well!
 
SERVER
 DEPARTMENT: Food and Beverage
 REPORTS TO: Food and Beverage Department Leader as assigned
 STATUS: Non-Exempt
 
POSITION SUMMARY: 
The Coury Hospitality Server provides an exceptional, personalized dining experience by delivering elevated, refined, attentive, and knowledgeable service. This role requires professionalism, refined service skills, strong product knowledge, and a deep understanding of fine cuisine, wine, and service standards to ensure every guest interaction exceeds expectations.
 
PRIMARY JOB DUTIES: 
<ul>
<li>Greet guests warmly and professionally, guiding them through a high-end dining experience from arrival to departure</li>
<li>Demonstrate thorough knowledge of the menu, including ingredients, preparation methods, allergens, and seasonal changes</li>
<li>Offer thoughtful recommendations for food and beverage pairings, including wine, cocktails, and non-alcoholic options</li>
<li>Properly open, present, and pour wine according to fine dining standards</li>
<li>Follow responsible alcohol service guidelines at all times</li>
<li>Execute fine dining service techniques (tableside service, coursed meals, wine service, proper plate presentation)</li>
<li>Accurately take and deliver orders following timing and coursing standards</li>
<li>Collaborate closely with kitchen and bar teams to ensure seamless service flow</li>
<li>Maintain impeccable table maintenance, including clearing, resetting, and crumb service</li>
<li>Anticipate guest needs and provide unobtrusive, attentive service throughout the meal</li>
<li>Handle guest concerns or special requests with discretion, empathy, and urgency</li>
</ul>
Follow all restaurant policies, service standards, and safety regulations
 <ul>
<li>Support team members and contribute to a culture of excellence and hospitali</li>
</ul>
Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, task and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.
 
KNOWLEDGE, SKILLS AND ABILITIES: 
<ul>
<li>Prior experience in fine dining or upscale hospitality preferred</li>
<li>Must obtain and maintain any required state or local alcohol service permits or certifications (e.g., TABC, ServSafe Alcohol, or equivalent).</li>
<li>Must obtain and maintain any required state or local food service certifications (e.g. Food Handlers Card, ServSafe certification, or equivalent)</li>
<li>Strong communication and interpersonal skills</li>
<li>High level of attention to detail and ability to multitask in a fast-paced environment</li>
<li>Passion for hospitality, food, and beverage</li>
<li>Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols</li>
<li>Ability to remain calm, poised, and professional under pressure</li>
<li>Flexible schedule, including evenings, weekends, and holidays</li>
<li>Maintain a polished appearance and adhere to uniform and grooming standards</li>
<li>Uphold cleanliness, organization, and sanitation standards in all service areas</li>
</ul>
PHYSICAL DEMANDS: 
<ul>
<li>Ability to stand and walk for extended periods</li>
<li>Ability to lift and carry trays, dishes, glassware, and equipment (up to 25 lbs.)</li>
<li>Manual dexterity for precise service techniques</li>
<li>Must wear required personal protective equipment per job responsibilities</li>
</ul>
This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.

Seasonal PM Server - Ambassador Hotel KC

NexDine

<div>Who We Are:
NEXDINE Hospitality&rsquo;s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.
Job Details
Position: Housekeeping Ambassador
Location: Westborough, MA
Schedule: Varies
Pay Rate: $16.00 - 17.00/hr
Pay Frequency: Weekly &ndash; Direct Deposit
What We Offer You:<ul><li>
Generous Compensation &amp; Benefits Package</li><li>
Health, Dental &amp; Vision Insurance</li><li>
Company-Paid Life Insurance</li><li>
401(k) Savings Plan</li><li>
Paid Time Off: Vacation, Holiday, Sick Time</li><li>
Employee Assistance Program (EAP)</li><li>
Career Growth Opportunities</li><li>
Various Employee Perks and Rewards</li></ul>
Job Summary:
The Housekeeping Ambassador cleans and maintains assigned area(s) to meet customer and client satisfaction. Essential functions and responsibilities of the position may vary by location based on client requirements and business needs.
Essential Functions and Key Tasks:<ul><li>
Adheres to established procedures to provide a safe working environment including complying with OSHA, state/local, federal, and XENDELLA regulations</li><li>
Maintains a clean and orderly environment to protect the safety and health of others</li><li>
Properly cleans and maintains housekeeping equipment</li><li>
Cleans assigned areas to XENDELLA and client standards and requirements</li><li>
Follows procedures for storage and disposal of trash and transports it to designated areas</li><li>
Reports maintenance concerns to appropriate personnel</li><li>
Secures the facility, ensuring building is locked/unlocked as required</li><li>
Ensures security of company/client assets</li><li>
Other duties and tasks as assigned by manager</li></ul>
Qualifications:<ul><li>
Dependable and excellent customer service skills</li><li>
Frequent lifting, carrying, pushing, or pulling</li><li>
Must be able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicals</li></ul>
Previous experience is helpful but not required</div>

Housekeeping Ambassador

ALDAR

<div>
 
 At
 
 Saadiyat Grove
 
 , we are shaping unforgettable experiences that celebrate the culture, creativity, and hospitality. We are looking for passionate
 
 Guest Ambassadors
 
 to join our Customer Service team .
 
 
 
 
 
 ✨
 
 Your Role
 
 
 
 As a Guest Ambassador, you will be the face of our destination&mdash;welcoming guests, creating memorable experiences, and delivering world-class service that reflects the warmth of Emirati hospitality. This is a dynamic role where you will gain exposure across multiple functions, from guest engagement to concierge services.
 
 
 
 
 
 🌟
 
 What You&rsquo;ll Do
 
 
 
 &bull; Welcome and assist guests, including VIPs, with professionalism and cultural awareness
 
 
 &bull; Create personalized and memorable guest experiences
 
 
 &bull; Support concierge services, bookings, and guest requests
 
 
 &bull; Ensure smooth daily operations, safety, and service excellence
 
 
 &bull; Collaborate with customers and internal teams to enhance guest satisfaction
 
 
 
 
 
 🎯
 
 What We&rsquo;re Looking For
 
 
 
 &bull; (Emiratization role)
 
 
 &bull; 3&ndash;5 years of experience in customer service, hospitality, retail, or similar
 
 
 &bull; Strong communication and interpersonal skills
 
 
 &bull; Passion for delivering exceptional guest experiences
 
 
 &bull; Flexibility to work shifts, weekends, and holidays
 
 
 
 
 
 💼
 
 Why Join Us?
 
 
 
 &bull; Be part of a prestigious, world-class cultural destination
 
 
 &bull; Represent Emirati hospitality on a global stage
 
 
 &bull; Gain diverse experience across guest services and operations
 
</div>

Customer Service Representative (UAEN) - Aldar Retail Management

Block By Block

<div><div><div>Job Title: Hospitality Ambassador</div>
</div>
<div>Pay Range: $ 20.00 to $20.00 an hour (Weekly Pay &amp; Pay Advance Before Pay Day!)

Shift/Schedule: 2:00pm to 10:30pm Wednesday , Thursday and Friday (Part Time)
Who We Are:

At Block by Block we employ Ambassadors to make public spaces better by making them friendlier, safer and cleaner for the communities we serve.
If you're outgoing and friendly, and enjoy working outside and meeting new people, we have just the job for you - Hospitality Ambassador. This is also a great opportunity for retirees, veterans, and graduating high school seniors who are looking for a part time position.
What You'll Be Doing:
<ul>
<li>This role will provide a high level of visibility at the street level to carry out a wide variety of tasks to improve the overall experience and appearance of the zone they are assigned to. Must maintain a positive, professional demeanor at all times.</li>
<li>Actively acknowledge and engage pedestrians and visitors with a friendly greeting/smile in order to provide directions and/or city information.</li>
Litter removal <li>- While moving through the zone with a rolling trash can that has supplies/tools, remove litter: fast food bags, cups, soda cans, cigarette butts and other debris on the streets/sidewalks and alleys. Remove graffiti and posters from light posts, trash cans, news boxes, etc. Pull weeds.
</li><li>Damp wipe and straighten outdoor surfaces, such as trash can lids, news boxes, etc.</li>
<li>Be watchful for unwanted behaviors or criminal activity and report to the Safety Ambassadors via two-way radios. Must be able to complete basic daily reports of tasks completed which requires being proficient in speaking, reading and writing the English language.</li>
</ul>
What's In It For You:
<ul>
<li>Weekly Pay</li>
<li>Pay Advance - Get a pay advance before pay day with Rapid Pay</li>
<li>Health Benefits: medical, dental, vision, life
</li><li>Paid Time Off (PTO)</li>
<li>Free uniforms for all weather conditions.</li>
<li>Employee Assistance and our Employee Cares Program (disaster &amp; tragedy assistance fund)</li>
<li>A fun work culture and a lot more!</li>
</ul>
<div>Check Out Our Day In the Life Video:

https://www.youtube.com/watch?v=x7cI2vB9Y4k

Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
</div>
</div>Requirements:
<ul><li>Experience preferred, but not required. We will train.</li>
<li>Must have a H.S. Diploma or GED</li>
<li>Must be at least 18 years of age.</li>
<li>Must have the physical capacity to walk several mmiles per day continuously during an eight-hour shift, .</li>
<li>Must be able to work outdoors in all conditions (free uniforms provided)</li>
<li>Must be able to speak, read, and write the English language in order to create basic reports.</li>
<li>No facial tat's or unnatural colored hair
</li></ul><div>Check Out Our Day In the Life Video:

https://www.youtube.com/watch?v=x7cI2vB9Y4k

Block by Block is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

(Keywords: Block by Block, ambassador, cleaning, grounds crew, landscaping, hospitality, safety, security, community outreach)</div> 
 
Shift: 2nd Shift
 
Req Benefits:
<div>We are proud to offer the following benefits:
<ul>
<li>Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.</li>
<li>Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).</li>
<li>Bonuses: Availability of bonuses varies and is dependent on multiple factors including but not limited to: location, position and contract agreements. Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions only).</li>
<li>Other: 401K Retirement Savings Plan, Vehicle Allowance (only available for specific corporate positions, based on location and position).</li>
</ul>
</div> 
Compensation: 20.00-20.00</div>

Park Host - Part Time

Why Work at Ambassador Hotel Kansas City?
 At Ambassador Hotel Kansas City, Autograph Collection, we offer more than just a workplace—we provide a dynamic environment where exceptional service meets a passion for hospitality. Located in the heart of downtown Kansas City, our boutique luxury hotel blends historic charm with modern elegance, creating unforgettable experiences for both guests and curators. The Ambassador features 43 beautifully appointed guest rooms, the acclaimed Lonnie’s Reno Club, an intimate jazz lounge celebrating Kansas City’s musical legacy, and The American Reserve, a sophisticated dining experience. With stylish event spaces and a culture of excellence, working at the Ambassador means being part of a team that values innovation, hospitality, and making every moment memorable.
 
With the excitement of the FIFA World Cup 2026 coming our way, we’re hiring seasonal team members to help deliver unforgettable guest experiences. This is your chance to be part of a high-energy, fast-paced environment during one of the world’s biggest events.
 Join us for a season you won’t forget!
 Future seasonal opportunities available as well!
 
DEPARTMENT: Food and Beverage
 REPORTS TO: Restaurant Manager
 STATUS: Non-Exempt
 
POSITION SUMMARY: 
If a station in the dining room is a symphony, the server is its conductor. Servers are responsible for leading and maintaining communication between the entire service team, while also being the primary presence at the table. Servers must be able to delegate and prioritize quickly and constantly. Servers take control and ownership of every guest’s experience. Servers have a high degree of emotional intelligence and deliver thoughtful, empathy-driven service as a result of this. They have a strong, confident presence at the table that is derived from their comprehensive food, wine and spirits knowledge.
 
RESPONSIBILITIES: 
<ul>
<li>Greets guests within 1 minute of being seated.</li>
<li>Leads guests through all aspects of the dining experience.</li>
<li>Provides gracious and professional food and beverage service in an efficient manner. Also responsible for answering questions, suggestively selling, and creating an upbeat atmosphere for guests.</li>
<li>Must be knowledgeable of the menu, brands, prices and options, as wells the restaurant’s promotions and specials.</li>
<li>Takes guest beverage and/or food orders and inputs orders accurately in the point-of-sale (POS) system.</li>
<li>Communicates all allergy and dietary restriction information clearly on tickets.</li>
<li>Retrieves and delivers food and beverage orders in a timely manner.</li>
<li>Replenishes beverages and ensure guest satisfaction throughout the meal service.</li>
<li>Serves alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.</li>
<li>Clears plates at the appropriate time and always asks for help in doing so when the clear can’t be completed by one person.</li>
<li>Responsible for crumbing the table whenever it is appropriate during the meal.</li>
<li>Makes certain the serving station is well-stocked at all times.</li>
<li>Presents the check and responsible for all transactions including receiving payment and accurately counting back change.</li>
<li>Keeps the table areas and bar clean, orderly and properly stocked. Clears and resets tables.</li>
<li>Gives every table a sincere thank you and farewell.</li>
<li>Responds graciously to guest service issues and reports the situation to Restaurant Management.</li>
<li>Conduct oneself in a professional manner with the awareness that all actions and communications are within guests’ view.</li>
<li>Maintains a sincere, positive, pleasant and enthusiastic attitude provides our customers with the highest quality care and service.</li>
<li>Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES: 
<ul>
<li>Ability to think and communicate clearly in high pressure situations.</li>
<li>Ability to move quickly and gracefully throughout the dining room.</li>
<li>Demonstrate basic math skills with excellent reading, writing and verbal communication skills.</li>
<li>Knowledgeable of the menu, ingredients and cooking techniques. Knowledgeable of drink recipes and pricing.</li>
<li>Ability to confidently make food and beverage pairing recommendations.</li>
<li>Ability to execute professional wine service.</li>
<li>Knowledgeable of pre-check register operation.</li>
<li>Knowledgeable of computer operations and ordering procedures.</li>
<li>Knowledgeable of basic sanitation.</li>
<li>Ability to effectively communicate effectively with customers, co-workers and supervisors.</li>
<li>Ability to maintain excellent attendance and punctuality.</li>
</ul>
EXPERIENCE: 
<ul>
<li>Previous bartending, serving and/or customer service experience.</li>
</ul>
PHYSICAL DEMANDS
 <ul>
<li>Ability to stand and exert fact paced mobility for periods of 4 hours or more with a high energy level</li>
<li>Abe able to lift 15-30 pounds, and exert fast-paced mobility between the dining room and kitchen for periods of up to 4 hours in length.</li>
</ul>
This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

Seasonal AM Server - Ambassador Hotel KC

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