hospitality associate

Travel + Leisure Co.

<div>We Put the World on Vacation
Travel + Leisure Co. is the world&rsquo;s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You&rsquo;ll Shine: 
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests&rsquo; vacations memorable from registration to checkout. You&rsquo;ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations. 
 
How You'll Make an Impact:<ul>
<li>
Bring smiles to guests from around the world by providing warm welcomes.</li>
<li>
Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.</li>
<li>
Process cash and credit card transactions strictly following established procedures.</li>
<li>
Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.</li>
<li>
Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.</li>
<li>
Reserve and confirm reservations for individuals and/or groups.</li>
<li>
Provide guests with room rate quotes.</li>
<li>
Respond to guest inquiries and concerns as quickly and completely as possible.</li></ul> 

What You&rsquo;ll Bring:<ul>
<li>
Professional appearance and a positive, can-do attitude.</li>
<li>
Excellent communication skills with the ability to read, write and understand English.</li>
<li>
Ability to solve problems with minimal supervision.</li>
<li>
Basic math skills and knowledge of proper cash handling procedures.</li>
<li>
Ability to multitask and work in a fast paced environment.</li>
<li>
Strong attention to detail and organization skills.</li>
<li>
Basic computer and office skills.</li>
</ul>
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
<ul><li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Flexible spending accounts</li>
<li>Life and accident coverage</li>
<li>Disability</li>
<li>Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)</li>
<li>Wish day paid time to volunteer at an approved organization of your choice</li>
<li>401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)</li>
<li>Legal and identify theft plan</li>
<li>Voluntary income protection benefits</li>
<li>Wellness program (subject to provider availability)</li>
<li>Employee Assistance Program</li>
</ul>
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you&rsquo;ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what&rsquo;s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.</div>

Guest Services Associate: Club Wyndham Towers on the Grove

Smart Crowd Holdings Ltd

<div>About the Role
Ready to drive the expansion of a premier name in Dubai&rsquo;s short-term rental market? HAVN Holiday Homes is looking for a high-octane Business Development Associate to spearhead our portfolio growth. Based in Dubai, you will be the engine of our acquisition strategy, turning property leads into successful partnerships. This is a role for a hunter, someone who understands the holiday home ecosystem inside and out and has the grit and network to scale our inventory at pace.
About Havn Holiday Homes
HAVN is a Dubai based holiday homes management company specializing in short term rentals across prime locations across the city. We help property owners maximize rental income while delivering seamless, high-quality stays for guests through hands on management and genuine hospitality.
We offer end to end services covering property onboarding and DTCM licensing, professional photography, listing and pricing optimization, marketing, guest relations, housekeeping, and ongoing maintenance. Our goal is to remove the complexity of short-term rentals while ensuring consistent performance and compliance.
HAVN manages a growing portfolio of fully licensed properties across key areas including Downtown Dubai, Dubai Marina, Dubai Hills Estate, Business Bay, Jumeirah Village Circle, Jumeirah Lakes Towers, and Dubai Creek Harbour. Our homes range from studios to multi bedroom apartments, all maintained to meet strict quality standards.
Our people first approach focuses on clear communication with owners, responsive guest support, and careful property upkeep. Operating in full compliance with Dubai&rsquo;s Department of Economy and Tourism, HAVN combines boutique level service with professional operations to deliver reliable results and peace of mind.
Requirements
What You'll Do<ul>
<li>
Scale the Portfolio: Consistently secure 8&ndash;10 new units per month, ensuring a steady pipeline of high-quality properties.</li>
<li>Master Outreach: Execute a high-volume outreach strategy, including cold calling, door-knocking, and digital prospecting to find untapped opportunities.</li>
<li>Build an Agent Network: Develop and nurture deep relationships with real estate agents across Dubai to ensure HAVN is their first choice for referrals.</li>
<li>Own the Pitch: Conduct property viewings, present our management models to owners, and handle the sales process from initial contact to contract signing.</li>
<li>Market Intelligence: Stay ahead of industry trends and competitor strategies to effectively position HAVN's value proposition.</li>
<li>Strategic Partnerships: Collaborate with the team to identify and close partnerships with property owners and developers for bulk unit acquisitions.</li>
</ul>
What We're Looking For<ul>
<li>
Sector Specialist: 2&ndash;4 years of experience in Business Development specifically within the Dubai Holiday Home market.</li>
<li>The &quot;Hunter&quot; Mindset: A proactive professional who thrives on cold calling and outreach; you don't wait for leads to come to you.</li>
<li>Relationship Driven: Strong interpersonal skills with the ability to build genuine rapport with HNW property owners and real estate agents.</li>
<li>Result-Oriented: A proven track record of consistently meeting or exceeding acquisition targets.</li>
<li>Mobile &amp; Ready: Must be based in Dubai with a valid UAE driving license, this is a field-heavy, on-site role.</li></ul></div>

Business Development Associate - HAVN Holiday Homes

Accor

<div><div>Company Description</div> 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.<div> 
Job Description</div> 
Key Responsibilities:<ul><li>
Represent the Sofitel brand in the hotel lobby, providing a warm, consistent, and genuine welcome to all guests and visitors.</li><li>
Act as a storyteller, sharing unique elements of the Sofitel experience and offering cultural and historical insights about the destination.</li><li>
Maintain smooth daily operations by managing administrative tasks and ensuring key information is communicated to relevant teams.</li><li>
Engage proactively with guests throughout their stay, gathering feedback and addressing needs.</li><li>
Take ownership of guest interactions, ensuring requests and follow-up actions are completed in a timely and professional manner.</li><li>
Handle guest requests, such as reservations and special services, ensuring proper follow-up and guest satisfaction.</li><li>
Welcome VIP guests, coordinating smooth check-ins, luggage delivery, and personalised service.</li><li>
Support the preparation and delivery of guest recognition programmes and special events.</li><li>
Manage guest communication before arrival, during the stay, and after departure to ensure a seamless experience.</li><li>
Build personal connections with guests, monitor arrivals and departures, and attend to individual needs throughout their stay.</li><li>
Support the Front Of House team during operational peaks, assisting with check-ins, check-outs, and lobby operations as needed.</li><li>
Coordinate with Housekeeping and Engineering to ensure VIP rooms and special setups meet expected standards before guest arrival.</li><li>
Maintain up-to-date knowledge of the ALL loyalty programme benefits and assist members in making the most of their membership.</li></ul><div> 
Qualifications</div> 
Skills &amp; Qualifications:
The ideal candidate for this position will have the following experience and qualifications:<ul><li>
Friendly, approachable, and engaging, with a strong ability to connect with people from diverse backgrounds.</li><li>
Knowledgeable and passionate about hospitality, with a keen interest in travel, culture, and the local area.</li><li>
Excellent communication skills, both verbal and written, with fluency in English and Russian (additional languages are a plus).</li><li>
Works effectively as part of a team and collaborates closely with all departments to deliver a seamless guest experience.</li><li>
Previous experience in luxury hospitality, with strong interpersonal skills and a proactive approach to guest service.</li><li>
Ability to handle guest concerns with discretion, professionalism, and ownership.</li><li>
Detail-oriented, organised, and able to handle multiple tasks while maintaining a high level of professionalism.</li><li>
Adaptable and flexible, capable of working evenings, weekends, and public holidays as needed.</li><li>
Well-groomed and professional appearance.</li></ul><div> 
Additional Information</div> 
experience is an asset 
Prior experience working with Opera or a related system 
Strong interpersonal and problem solving abilities 
Fluency in English, additional languages are a plus</div>

Guest Relations officer

Marriott International

<div>Additional Information 
Job Number26012587 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

AYS Agent

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
Greeting and checking in/out guests efficiently while verifying registration information and processing payments</li><li>
Managing reservations, coordinating room bookings, and providing information about rooms, rates, amenities, and local attractions</li><li>
Handling guest inquiries, complaints, and special requests to ensure a positive experience</li><li>
Operating the switchboard, answering phone calls, and assisting with administrative tasks such as posting charges and maintaining records</li><li>
Promoting hotel services, restaurants, and amenities to enhance guest satisfaction and encourage upselling opportunities</li><li>
Coordinating with housekeeping, maintenance, and other departments to maintain cleanliness, comfort, and safety throughout the property</li><li>
Following brand standards and company policies to ensure consistent service quality</li><li>
Manage online, phone and in-person room reservations</li><li>
Welcome guests, check them in, distribute room keys and explain the hotel&rsquo;s amenities</li><li>
Take payment from customers</li><li>
Respond to guests&rsquo; issues and complaints in a friendly, timely manner</li><li>
Explain local amenities and attractions to guests</li><li>
Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs</li></ul> 

Qualifications 
<ul><li>
Bachelor's Degree of Hotel Management or Equivalent</li><li>
At least two years of customer service experience</li><li>
One year of front desk experience in the hospitality industry</li><li>
Excellent verbal communication skills</li><li>
Availability to work shifts, including evenings, weekends and holidays</li><li>
Ability to solve client issues in a friendly and timely fashion</li><li>
Friendly and welcoming demeanor</li></ul> 

Additional Information 
experience is an asset 
Prior experience working with Opera or a related system 
Fluency in English 
additional languages are a plus 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Front Office Agent - Sofitel Cairo Downtown Nile

<div>Additional Information 
Job Number26019269 
Job CategoryRooms &amp; Guest Services Operations 
LocationNujuma a Ritz-Carlton Reserve, Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Personal Host

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26019933
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
 
 
 Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

At Your Service - Agent

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