hospitality host

New Holland Brewing Co.

<div><div><b>Hospitality Specialist (Host) / Server Assistant (Food runner)</b></div><div><br>
<p>
Join the team at NHBC's Holland Brewpub! Our crew is looking for people who want to help spread our Vision to create savored moments for the world - it all starts with our Hospitality Specialists. Work with a great team, make GREAT MONEY, enjoy great perks ($1 beers anyone???)</p>
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<div>This is a hybrid job with a <b>starting pay of $15.55/hour for Hospitality Specialist and $13.73/hour PLUS TIPS</b> for the Server Assistant role.
</div>
<div></div><div>Great team! Great Perks! Great location!</div>
<div></div>
<div><b>What we offer you</b></div>
<ul><li>An innovative, growing company in our industry.</li>
<li>A strong culture: one that is guided through our Mission, Vision and Values.</li>
<li>A collaborative, caring, creative and engaging place to work.</li>
<li>An amazing team.</li>
<li>Great perks!</li>
</ul><div><b>Job summary</b></div>
<div>The Hospitality Specialist role is the first &amp; last person at New Holland to interact with our guests. The Hospitality Specialist performs our main guest service function.</div>
<div></div>
<div>While our Server Assistant supports the severs and bartenders to take care of guests most efficiently. They run food from the kitchen to guests, ensure guests have all needed items, clear and clean tables, roll silverware, maintain clean restrooms/common areas and provide a remarkable experience for our guests.</div>
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<div>This position will support both roles dependent on scheduled shift. This position requires a passion for working with people.</div>
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<div><b>What you would do</b></div>
<ul><li>Lead and act in a manner that is consistent with our Mission, Vision &amp; Values.</li>
<li>Know all of the company&rsquo;s upcoming events and promotions.</li>
<li>Know our beer, wine, spirits, and food and be able to accurately describe each item in terms of taste &amp; style.</li>
<li>Utilize our methods of communication and technology.</li>
<li>Lead the reservation board and manage the wait.</li>
<li>Seat guests while managing preference and accommodation needs and balancing customer flow.</li>
<li>Maintain cleanliness at the host stand.</li>
<li>Assist with any cleaning/organizing projects up to and including restroom protocols, bussing &amp; sanitizing tables.</li>
<li>Roll silverware.</li>
<li>Deliver food to tables accurately and in a timely manner.</li>
<li>Perform other responsibilities as assigned.</li>
</ul><div><b>What you offer us</b></div>
<ul><li>Excellent interpersonal skills.</li>
<li>Problem solving and forward-thinking mindset.</li>
<li>Ability to multi-task with a calm, positive attitude.</li>
<li>Possess basic knowledge of dining room service procedures and functions.</li>
<li>Possess good communication skills and the ability to work well with teammates.</li>
<li>Possess a sense of urgency.</li>
<li>Must be able to work days, nights, weekends, and holidays.</li>
</ul><div><b>Physical requirements</b></div>
<ul><li>Be able to work in a standing position for up to ten (10) hours at a time.</li>
<li>Be able to reach, bend, stoop and frequently lift thirty (30) pounds.</li>
</ul><div><b>Desired qualifications</b></div>
<ul><li>Passion for being a public-facing ambassador of the New Holland brand.</li>
<li>A passion for engaging with guests and for providing a hospitality-focused environment.</li>
<li>A desire to be part of high-functioning team.</li>
<li>Maintain a positive attitude in stressful situations.</li>
</ul><div><b>Reports to: General Manager</b></div>
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<div><div><div><div><div><div><b>Our Mission</b></div>
<div>At New Holland Brewing Company, we are on a mission to enhance the quality of people&rsquo;s lives.</div>
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<div><b>Our Vision</b></div>
<div>New Holland Brewing Company&rsquo;s vision is to create savored moments for the world.</div>
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<div><b>Our Values</b></div>
<div>We Believe * We Engage * We Own * We Lead</div>
<div>We Act with Integrity * We Care</div>
<div></div>
<div><b>How your job supports the mission</b></div>
<ul><li>Engage with guests constantly, make a remarkable experience.</li>
<li>Offer support to other teams, increasing productivity.</li>
<li>Anticipate guests needs and deliver.</li>
</ul>
<div></div><div><b>Summary of a typical day</b></div>
<ul><li>Assist guests enthusiastically.</li>
<li>Maintain seating rotation and organization at the host stand.</li>
<li>Bus, sanitize, roll silverware.</li>
<li>Run Food.</li>
<li>Greet guests upon arrival &amp; departure.</li></ul><br>
<div>
<div></div><div><p>New Holland Brewing Company is an Equal Opportunity Employer and we do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability. Pursuant to the Americans with Disabilities Act (ADA), New Holland Brewing Company will make reasonable accommodation of working conditions or methods in order to perform the duties of the position. New Holland Reserves the right as part of a development plan to fill a position without the role being posted.</p>
<p>
New Holland conducts job-related background checks prior to hire to ensure a safe and secure work environment in which current team members, guests, and company assets are protected, while protecting the integrity and confidentiality of information gathered during the evaluation.</p>
<p>
Background checks are conducted on the finalist only following the issuance of a contingent offer of employment. At this point in the hiring process, you would be asked to authorize New Holland to conduct the background check. You would be provided with online authorization and disclosure forms that require identifying information, including other names used, Social Security Number and birthdate, current address, and contact information.</p>
<p>
Candidates with questions are encouraged to contact the People &amp; Culture team at peopleandculture@newhollandbrew.com.</p></div></div></div></div></div></div></div></div>

Hospitality Specialist (Host) /Server Assistant - Holland Brewpub *Weekends*

Anantara Hotels & Resorts

<div>
 <strong>
  Company Description
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 </strong>
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
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 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
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 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
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 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 As a Villa Host, you are required to maximize and exceed guest-s satisfaction by providing highly personalized, efficient and responsive service with attention to details, and anticipating guest-s needs. Take ownership and leadership of all villas assigned to you including supervising, directing, assisting and ensuring the cleanliness and maintenance of guest villas. Villa Host is instrumental to achieve our goal in providing the highest professional standards of service to our guests.
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 <strong>
  Qualifications
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 </strong>
 <ul>
  <li>
   Excellent communication skills
  </li>
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   Fluency in English
  </li>
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   Minimum 1 year experience as a Butler/Villa Host
  </li>
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   A friendly and outgoing behaviour
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  <li>
   Proactive, resourceful and able to work independently
  </li>
  <li>
   Has strong decision making abilities
  </li>
 </ul>
</div>


Villa Host - OWV

Hilton

<div><p>Stewarding Host</p><p>
A Stewarding Host carries out general cleaning duties and the operation of pot-washing and dishware machineries to deliver an excellent Guest and Member experience while ensuring all back of house areas are kept clean and safety guidelines are observed.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As a Stewarding Host, you are responsible for carrying out general cleaning duties and operating pot-washing machinery to deliver an excellent Guest and Member experience. A Steward will also be required to ensure all back of house areas are kept clean, and observe Occupational Safety and Health and Hygiene Regulations and health and safety guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul><li>
Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards</li><li>
Carry out general cleaning as directed to include sweeping, mopping up, washing up, and emptying of rubbish bins and boxes ensuring placement in the correct containers</li><li>
Ensuring that all kitchen and back of house areas are kept clean and all equipment within the kitchen area is cleaned in accordance with the cleaning schedule</li><li>
Ensure the correct PPE is in place and guidelines are adhered to</li><li>
Observe Health, Hygiene and Safety guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements</li><li>
Report any maintenance and, or, hazard issues to the supervisor on duty</li><li>
Carry out any other reasonable task set by the Hotel's Management</li></ul><p><b>
What are we looking for?</b><br>
</p><p>A Stewarding Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Positive attitude</li><li>
Good communication skills</li><li>
Ability to work under pressure</li><li>
Ability to work on their own or in teams</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Previous kitchen porter experience in similar role</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Stewarding Host

Lucky Eagle Casino

<p></p><div><div><i>Management reserves the right to change the essential duties of this position description from time to time as necessary</i></div><div></div><div><b><br>
POSITION OVERVIEW:</b></div><div>
The Food &amp; Beverage Host position works under the direct supervision of the F&amp;B Supervisors. The Host is responsible for finding a suitable table for the number of guests. They also set up and organize all reservations. They may also be asked to assist the cashier or busser on duty; they must ensure food quality and uphold high food safety and health standards.</div><div></div><div><br>
The F&amp;B Host is proficient in multiple outlets of F&amp;B and may/will be expected to work in multiple locations. This position serves as a dual rated position and may/will be assigned multiple positions within the F&amp;B department such as Server, Busser, Cashier, and Expeditor.</div><div></div><div><br>
This position ensures the confidentiality, security, and accuracy of guest&rsquo;s records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times.</div><div></div><div><b><br>
SUPERVISORY RESPONSIBILITY:</b></div><div>
This position does not have any supervisory responsibilities.</div><div></div><div><b><br>
ESSENTIAL FUNCTIONS:</b></div><div>
The essential functions of the <i>Food &amp; Beverage &ndash; Host </i>position includes but not limited to:</div><ul><li>
A true desire to satisfy the needs of others in a fast-paced environment.</li><li>
Must possess refined verbal communication skills.</li><li>
Greets and seats customers.</li><li>
Assigns tables to service staff.</li><li>
Record server rotations to ensure our guests are helped in a timely manner.</li><li>
Keeps hostess area stocked, clean and presentable.</li><li>
Knowledgeable about menu and liquor items.</li><li>
Works safely and efficiently, utilizing safe equipment, techniques, and products.</li><li>
Is friendly, helpful, and courteous with other Team Members and guests.</li><li>
Is at workstation on time and prepared to begin work at scheduled time.</li><li>
Performs other duties as assigned.</li></ul><div></div><div><b><br>
EDUCATIONAL REQUIREMENTS:</b></div><div>
A High School Diploma or GED is required for this position.</div><div></div><div><b><br>
SKILL, KNOWLEDGE AND EXPERIENCE REQUIREMENTS:</b></div><div>
Must be at least 16 years of age or older and have the ability to obtain and retain a Washington State Class II Gaming License; successfully pass a pre-employment drug screen.</div><div></div><div><br>
Must know State and County sanitation procedures and obtain and retain Washington State Food Handlers Permit, required. Previous hospitality experience preferred.</div><div></div><div><br>
A pleasant personality, team oriented and enjoys working with in a fast-paced environment. Will comply with, all Lucky Eagle Casino &amp; Hotel Policies and Procedures, daily memorandums, chemical labels, and other instructions.</div><div></div><div><b><br>
PHYSICAL REQUIREMENTS:</b></div><div>
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.</div><div></div><div><br>
This position requires footwear with non-skid, slip resistant soles that will enable the team member to navigate a kitchen environment safely on floor surfaces commonly found in restaurants (i.e., smooth, wet, and greasy restaurant quarry tile).</div><div></div><div><br>
While performing the duties of this position, the team member is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 75+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.</div><div></div><div><b><br>
ENVIRONMENT:</b></div><div>
The environment characteristics described here are representative of those a team member encounters while performing the essential functions of the position.</div><div></div><div><br>
Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May be exposed to continuous exposure to water, heat, and may from time-to-time exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment. Lucky Eagle Casino &amp; Hotel operates in a 24/7 environment.</div></div><p></p>

F&B Host

Schulte Hospitality Group

<div><div><p><b>Schulte Hospitality Group</b> is seeking a dynamic, service-oriented <b>Seasonal</b> <b>Host </b>to join our team at the <b>Hoxton Portland</b>! <b>This is a seasonal position from March 27th to October 16th. Those interested in the position must have availability Thursday-Sunday nights.
</b></p><p><b>SHG</b><b> </b>is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!</p>
<p>
</p><p><b>What's</b><b> in it for you?</b> When you join<b> </b><b>SHG</b> you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! <b>SHG</b> provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:</p>
<p>
</p><p>Work Today, Get Paid today, with <b>Daily Pay!</b></p>
<p>
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!</p>
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Multiple Health Insurance and Life Insurance options</p>
<p>
401k Plan + Company Match
</p><p>Paid Parental Leave</p>
<p>
Paid Time Off</p>
<p>
Holiday Pay</p>
<p>
Pet Insurance
</p><p>Employee Assistance Program</p>
<p>
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!</p>
<p>
</p><p><b>Our Company:</b> <b>Schulte Hospitality Group</b> is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
</p><p></p><p><b>JOB DUTIES AND RESPONSIBILITIES
</b></p><ul><li>Supervises and coordinates activities of restaurant personnel to provide fast and courteous service to guests</li>
<li>Schedules dining reservations and arranges special services for diners</li>
<li>Greets and escorts guests, provides menus</li>
<li>Inspects dining room serving stations for neatness and cleanliness</li>
<li>Collects payments from guests</li>
<li>Totals receipts at end of shift</li>
<li>Perform various other duties as assigned</li>
</ul>
<p></p><p><b>EDUCATION </b><b>AND EXPERIENCE</b></p>
<ul>
<li>Minimum of High School education</li>
<li>Minimum of one (1) year in similar role preferred</li>
</ul>
<p></p><p><b>KNO</b><b>WLEDGE, </b><b>SKILLS</b><b> AND ABILITIES</b></p>
<ul>
<li>Team player</li>
<li>Ability to multi-task</li>
<li>Ability to communicate effectively verbally</li>
<li>Ability to exceed expectations of guests and team members</li>
<li>Ability to operate available equipment, such as cash registers, calculators, etc.</li>
<li>Basic mathematical skills as needed to make change and give refunds</li>
<li>Ability to work flexible hours and shifts</li>
</ul>
<p></p><ul><li>The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process.</li></ul>
<p>
</p><ul><li><b><i>Schulte Hospitality Group</i></b><i> is an Equal Opportunity Employer.</i></li></ul></div><br>
<br>
Compensation: 18.00</div>

Seasonal Hoxton Host

Thompson Seattle

<div><div><p>Summary</p><div><p>
Join us for this incredible opportunity to be part of our Food &amp; Beverage team as a <b>Full Time Seasonal Host in The Nest</b> at Thompson Seattle!</p><p>
The Nest is one of the city&rsquo;s most iconic rooftop bars, nestled atop the Thompson Seattle hotel. It offers unmatched panoramic views of Elliot Bay and the Olympic Mountains. To complement its show-stopping vantage point, The Nest offers an unforgettable experience with tantalizing bites and refreshing libations made with seasonal ingredients highlighting the Pacific Northwest. It also offers experiences beyond those of your standard downtown bars from intimate tastings to DJ's spinning vinyl under the stars and everything in between. The Nest is the place to see and be seen!</p><p>
We&rsquo;re looking for a host who embodies the warm and inviting atmosphere of The Nest, creating memorable first impressions and ensuring every guest feels welcome. You&rsquo;ll thrive in a team-oriented environment, managing seating arrangements and greeting guests with genuine hospitality. This role focuses on delivering exceptional guest experiences through personalized interactions, offering menu recommendations, and ensuring smooth front-of-house operations. Your passion for customer service and attention to detail will help elevate the overall dining experience, ensuring guests leave with a lasting positive impression of The Nest.</p><p>
The seasonal employment period for positions at Thompson Seattle is anticipated to commence in <b>mid‑May and conclude at the end of September.</b> Exact dates may vary depending on business needs. To be considered for these roles, candidates must maintain open availability for the entire season.</p><p>
 All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p><p>
Join us at our upcoming <b>JOB FAIR</b> for an exciting opportunity to meet with hiring managers on-site for on-the-spot interviews and potential job offers! We&rsquo;re hosting the following events:</p><ul><li><b>
3/29</b>: 2:00pm &ndash; 6:00pm 2nd floor meeting space</li><li><b>
3/30</b>: 9:00pm &ndash; 1:00pm at the Nest</li></ul><p>
Don&rsquo;t miss out on your chance to secure a seasonal role!</p><p><b>
Benefits available with this position include:</b></p><ul><li><b>
Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment</b></li><li><b>
401k</b> &amp; <b>Retirement Savings Plan (RSP)</b></li><li><b>
Basic Life Insurance</b></li><li><b>
Short term disability insurance</b></li><li><b>
New Child Leave &amp; Adoption Assistance</b></li><li><b>
Compassionate Leave</b></li><li><b>
Paid Time Off:</b></li></ul><p>
Thompson Seattle colleagues begin accruing Vacation Time on their first day of service. At six months of service, colleagues are vested in the time they have been accruing. Full Time &amp; Part Time Colleagues are eligible for vacation time.</p><ul><li>
Hire Date Through Four Years 10 Days or 80 hours</li><li>
Five to Nine Years 15 Days or 120 hours</li><li>
10 years or greater 20 Days or 160 hours</li><li><b>
Sick Leave:</b><ul><li>
Full time, part time and on-call colleagues accrue and have the right to utilize sick and safe time according to Seattle s Paid Sick and Safe Time Ordinance. As a Tier Three employer all colleagues accrue one (1) hour of paid sick and safe time for every 30 hours worked starting on their hire date, however, these colleagues cannot use their accrued sick time until they have completed 90-days of employment with Hyatt</li></ul></li><li><b>
Extended Illness Days:</b> unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year</li><li><b>
Holiday Pay:</b><ul><li>
Full-time colleagues are eligible for holiday pay on their first day of employment. The paid holidays for eligible colleagues recognized by our hotel are: New Year&rsquo;s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and 2 pre-approved days for Floating Holidays.</li></ul></li></ul><p><b>
Additional perks may include:</b></p><ul><li>
Colleague Discounted Rates as of the 1st day of employment</li><li>
Complimentary Room Nights for full-time and part-time positions after 90 days of employment</li><li>
Flexible Spending Account</li><li>
Subsidized ORCA Pass or free parking</li><li>
Tuition Reimbursement of $1,000.00 per calendar year</li><li>
Complimentary Dry Cleaning of Uniforms</li><li>
Employee Assistance Program</li></ul><p><b>
Wage Information</b></p><p><b>
Hourly role: </b>The hourly rate for this position starts at $23.37 with an increase to $23.87 after 90 days.</p><p><b>
Hourly roles with five-year rates: </b>The hourly starting rate for this position is $23.37 with an increase to $23.87 after 90 days. This position also has an established rate for colleagues who remain in the position for five years, which is an additional $0.50</p><p><b>
Hourly roles with seven year rates: </b>The hourly starting rate for this position is $23.37 with an increase to $23.87 after 90 days. This position also has an established rate for colleagues who remain in the position for seven years, which is an additional $0.75</p><p><b>
Hourly roles with ten-year rates: </b>The hourly starting rate for this position is $23.37 with an increase to $23.87 after 90 days. This position also has an established rate for colleagues who remain in the position for ten years, which is an additional $1.00</p><p>
Pay ranges are listed on each job posting individually.</p></div></div><div><p>
Qualifications</p><div><ul>
<li>
<p><b>Qualifications:</b></p>
<ul>
<li><b>Exceptional Communication Skills</b>: Ability to warmly greet guests and provide a positive first impression. Clear and effective verbal communication is essential to guide guests and handle any inquiries.</li>
<li><b>Customer Service-Oriented</b>: Demonstrated experience in delivering excellent customer service, anticipating guest needs, and resolving any concerns to ensure guest satisfaction.</li>
<li><b>Organizational Skills</b>: Ability to manage seating arrangements efficiently, ensure smooth guest flow, and handle reservations or waitlists.</li>
<li><b>Menu Knowledge &amp; Recommendations</b>: Familiarity with restaurant menus and ability to make personalized recommendations based on guest preferences.</li>
<li><b>Adaptability</b>: Capable of working in a fast-paced environment while maintaining a welcoming and composed demeanor during high-traffic times.</li>
<li><b>Team Player</b>: Collaborates well with other staff members, including servers, kitchen staff, and management, to ensure a seamless dining experience.</li>
<li><b>Attention to Detail</b>: Ability to manage final interactions with guests, ensuring all their needs are met and that their dining experience is positive from arrival to departure.</li>
<li><b>Prior Experience in Hospitality or Restaurant Environment</b>: Previous experience as a restaurant host or hostess is highly valuable for success in this role at Hyatt.</li></ul></li></ul></div></div></div><div></div>

SEASONAL HOST (FULL-TIME) - THE NEST

Thrill Labs

<div><h2 class="jobSectionHeader"><b>About the Company</b></h2><p>
Thrill Labs is the driving force behind Thrill.com &mdash; a next-generation crypto gaming platform built to deliver a customer focused experience. Our mission is to build the world&rsquo;s biggest gaming brand, combining cutting-edge technology, bold creativity, and a deep respect for our players.</p><p>
Backed by a world-class team and launching at an exciting stage of growth, we&rsquo;re redefining what premium gaming looks like in a crypto-native world.</p><p></p><h2 class="jobSectionHeader"><b>
About the Role</b></h2><p>
At Thrill.com, our VIP players are at the heart of everything we do.</p><p>
We&rsquo;re looking for a <b>VIP Host</b> to join Thrill at a pivotal moment &mdash; someone who thrives on building relationships, delivering white-glove experiences, and creating genuine loyalty with our most valuable players.</p><p>
As one of the early VIP Hosts at Thrill, you&rsquo;ll help shape how we engage, retain, and grow our high-value player base globally. You&rsquo;ll act as the trusted point of contact for VIPs, delivering a deeply personalized experience while balancing player satisfaction, sustainability, and long-term value.</p><p>
This role sits at the intersection of <b>hospitality, analytics, and crypto-native customer experience</b> &mdash; and offers real ownership in defining what &ldquo;best-in-class VIP&rdquo; means at Thrill.</p><p></p><h2 class="jobSectionHeader"><b>
What You&rsquo;ll Be Doing</b></h2><h3 class="jobSectionHeader"><b>
VIP Relationship Management</b></h3><ul><li><p>
Own and manage a portfolio of high-value VIP players globally</p></li><li><p>
Serve as the primary point of contact, delivering proactive, high-touch, personalized service</p></li><li><p>
Build trusted, long-term relationships through consistent and meaningful engagement</p></li><li><p>
Handle escalations and complex player needs with confidence and care</p></li></ul><h3 class="jobSectionHeader"><b>
Player Growth &amp; Retention</b></h3><ul><li><p>
Identify and onboard high-potential players into Thrill&rsquo;s Host program</p></li><li><p>
Design and execute tailored engagement, retention, and reactivation strategies</p></li><li><p>
Manage promotional and incentive budgets responsibly, balancing value creation with profitability</p></li><li><p>
Drive key VIP KPIs including engagement, retention, and lifetime value</p></li></ul><h3 class="jobSectionHeader"><b>
Insights &amp; Collaboration</b></h3><ul><li><p>
Analyze player behavior, trends, and performance to inform decision-making</p></li><li><p>
Track portfolio health, churn risk, and ROI using CRM tools and dashboards</p></li><li><p>
Share structured player insights with Product, Marketing, Payments, and Compliance teams to improve the overall player experience</p></li></ul><h3 class="jobSectionHeader"><b>
VIP Experiences</b></h3><ul><li><p>
Support the planning and execution of exclusive online and offline VIP experiences</p></li><li><p>
Assist with bespoke gifting, promotions, and events that reinforce Thrill&rsquo;s premium brand</p></li></ul><h3 class="jobSectionHeader"><b>
Responsible Gaming &amp; Compliance</b></h3><ul><li><p>
Operate in full alignment with Thrill&rsquo;s Responsible Gaming standards</p></li><li><p>
Identify and escalate risk behaviors appropriately</p></li><li><p>
Ensure all VIP activity adheres to internal controls, promotional guidelines, and compliance requirements</p></li></ul><p></p><h2 class="jobSectionHeader"><b><br>
What You&rsquo;ll Need</b></h2><h3 class="jobSectionHeader"><b>
Experience</b></h3><ul><li><p>
1&ndash;3+ years experience in a high-touch, customer-facing role within iGaming</p></li><li><p>
Strong understanding of online gaming, casino products, and player behavior</p></li><li><p>
Comfort working in fast-paced, high-growth environments</p></li></ul><h3 class="jobSectionHeader"><b>
Skills</b></h3><ul><li><p>
Excellent written and verbal communication skills in English</p></li><li><p>
Strong analytical mindset with the ability to interpret player data and trends</p></li><li><p>
Experience using CRM tools, dashboards, and modern communication platforms</p></li><li><p>
Ability to manage multiple priorities while delivering consistently high standards</p></li></ul><h3 class="jobSectionHeader"><b>
Crypto-Native Mindset</b></h3><ul><li><p>
Solid understanding of cryptocurrency fundamentals (wallets, transactions, blockchain basics)</p></li><li><p>
Comfortable engaging with crypto-native users across global time zones</p></li></ul><h3 class="jobSectionHeader"><b>
Personal Attributes</b></h3><ul><li><p>
Player-first, relationship-driven mindset</p></li><li><p>
Commercially aware &mdash; understands how to balance incentives with sustainable growth</p></li><li><p>
Detail-oriented, organized, and proactive</p></li><li><p>
Calm, confident, and solutions-focused under pressure</p></li><li><p>
Willingness to work non-traditional hours, including evenings and weekends</p></li><li><p>
Open to occasional travel for VIP events (approx. 20&ndash;25%)</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Bonus Points For</b></h2><ul><li><p>
Experience in crypto casinos, sportsbooks, or Web3 products</p></li><li><p>
Multilingual capabilities</p></li><li><p>
Experience working in remote-first teams</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Why Join Us?</b></h2><p>
At Thrill Labs, you won&rsquo;t just manage VIP players &mdash; you&rsquo;ll help define how premium crypto gaming is done.</p><p>
You&rsquo;ll have the opportunity to:</p><ul><li><p>
Shape the VIP function from the ground up</p></li><li><p>
Work alongside a world-class, ambitious team</p></li><li><p>
Make a real impact at launch-stage scale</p></li><li><p>
Help build a globally loved gaming brand</p></li></ul><p>
If you&rsquo;re excited by ownership, fast growth, and delivering unforgettable player experiences &mdash; we&rsquo;d love to hear from you.</p></div>

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