hospitality manager

QED Hospitality

<div><div>At QED Hospitality, we believe exceptional hospitality starts with exceptional leadership. As the Assistant General Manager of Broussard's, you are a champion of our culture and core values. You lead with humility, create memorable guest experiences, operate the business with ownership, and inspire your team through coaching, accountability, and service.
The Assistant General Manager partners closely with the General Manager and Executive Chef to oversee daily restaurant operations, ensuring exceptional guest satisfaction, financial performance, and team engagement. This leader is responsible for supporting all front-of-house operations while collaborating across departments to deliver seamless service, maintain operational excellence, and preserve the historic reputation of Broussard's. 
KEY RESPONSIBILITIES:<ul><li>
Partner with the General Manager to oversee the daily operations of the restaurant, bar, courtyard dining, and private event spaces.</li><li>
Lead by example, fostering a culture of hospitality, accountability, teamwork, and professionalism.</li><li>
Coach, mentor, and develop front-of-house managers and hourly team members through ongoing training, feedback, and performance management.</li><li>
Create an environment where every guest feels genuinely welcomed and every team member feels valued and supported.</li><li>
Work closely with the Executive Chef and culinary leadership to ensure seamless communication between front and back of house.</li><li>
Ensure guest dietary restrictions, allergies, special requests, and service expectations are communicated and executed with care.</li><li>
Monitor service standards throughout every shift, proactively identifying opportunities to elevate the guest experience.</li><li>
Resolve guest concerns promptly, professionally, and with empathy while empowering the team to create memorable recovery moments.</li><li>
Oversee staffing levels, scheduling, labor management, and daily operational readiness.</li><li>
Support hiring, interviewing, onboarding, coaching, and disciplinary processes in accordance with QED standards.</li><li>
Utilize operational reports and financial data to help manage labor costs, revenue performance, and departmental profitability.</li><li>
Assist with administrative responsibilities including payroll review, tip distribution, scheduling, inventory support, and operational reporting.</li><li>
Utilize systems including POS platforms, Microsoft Excel, OpenTable, and reservation management software to support daily operations and business analysis.</li><li>
Partner with the Special Events team to ensure flawless execution of weddings, private events, and large-scale functions.</li><li>
Ensure compliance with all health, sanitation, safety, alcohol service, and company operating standards.</li><li>
Conduct pre-shift meetings that inspire, educate, and align the team around service expectations and daily priorities.</li><li>
Promote a culture of continuous improvement by identifying operational opportunities and implementing thoughtful solutions.</li><li>
Support safety initiatives and ensure accidents, incidents, and guest concerns are documented and resolved appropriately.</li><li>
Lead the restaurant as Manager on Duty, confidently making operational decisions while maintaining QED's commitment to exceptional hospitality.</li></ul>
QUALIFICATIONS : 
 
Required<ul><li>
Minimum of three (3) years of progressive restaurant leadership experience, including supervisory or management experience in upscale or fine dining restaurants.</li><li>
Strong leadership skills with a passion for coaching, mentoring, and developing hospitality professionals.</li><li>
Exceptional guest service and conflict resolution abilities.</li><li>
Excellent communication, organizational, and time management skills.</li><li>
Experience managing labor, scheduling, operational budgets, and daily financial performance.</li><li>
Proficiency with Microsoft Excel, POS systems, OpenTable, and other restaurant management software.</li><li>
Strong understanding of food, wine, beverage service, and fine dining standards.</li><li>
Ability to remain calm, organized, and solution-focused in a fast-paced environment.</li></ul>
Preferred<ul><li>
Previous Assistant General Manager or Senior Restaurant Manager experience.</li><li>
Experience in luxury hotels, historic restaurants, or high-volume fine dining establishments.</li><li>
Knowledge of banquet, private dining, and event operations.</li><li>
Bachelor's degree in Hospitality Management, Business, or a related field (or equivalent experience).</li></ul> 
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Mobility and dexterity to move large, heavy objects up to 100 lbs. Manual dexterity to include using kitchen utensils and handling food items. Must be able to tolerate industry standard chemicals used for cleaning and sanitizing, and be able to withstand a hot and/or close environment. Must be able to work at a fast pace, and to respond to visual and oral cues. 
About Broussard's
Since 1920, Broussard's has been a cornerstone of New Orleans' French Quarter, delighting generations of locals and visitors with exceptional French-Creole cuisine, timeless elegance, and genuine Southern hospitality. From brunch in our lush courtyard to refined dinners in our historic dining rooms and handcrafted cocktails in the Empire Bar, every experience reflects over a century of culinary excellence. Broussard's is also one of New Orleans' premier private event destinations, hosting everything from intimate celebrations to grand events for hundreds of guests.</div>
More detail about Broussard's Restaurant part of QED Hospitality</div>

Assistant General Manager

Trendfull Cafes & Restaurants

Must be Native Arabic speakerPreferable located in BahrainJob description:if you have a background in purchasing and procurement within the hospitality/F&amp;B industry, we would love to hear from you.Responsibilities for this role include:<ul><li>Coordinate daily Front of the House and Back of the House restaurant operations</li><li>Deliver superior service and maximize customer satisfaction</li><li>Respond efficiently and accurately to customer complaints</li><li>Organize and supervise shifts</li><li>Appraise staff performance and provide feedback to improve productivity</li><li>Estimate future needs for goods, kitchen utensils and cleaning products</li><li>Ensure compliance with sanitation and safety regulations</li><li>Manage restaurant&rsquo;s good image and suggest ways to improve it</li><li>Promote the brand in the local community through word-of-mouth and restaurant events</li><li>Recommend ways to reach a broader audience (e.g. discounts and social media ads)</li><li>Train new and current employees on proper customer service practices</li><li>Implement policies and protocols that will maintain future restaurant operations</li></ul>Qualifications for this role include:<ul><li>Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role is a plus</li><li>Extensive food and beverage (F&amp;B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff</li><li>Familiarity with restaurant management software</li><li>Strong leadership, motivational and people skills</li><li>Acute financial management skills</li><li>BSc degree in Business Administration; hospitality management</li></ul>Job Type: Full-timeExperience:<ul><li>Restaurant Manager: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Must)</li></ul>Job Type: Full-timePay: BD650.000 - BD800.000 per monthApplication Question(s):<ul><li>Are you Native Arabic speaker, or do you speak Arabic fluently? </li></ul>Work Location: In person

Restaurant manager- Native Arabic speaking

Alrais Holding

We are seeking an experienced and dynamic Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will be responsible for ensuring exceptional guest satisfaction, managing hotel staff, maintaining operational efficiency, and achieving business objectives.Key Responsibilities<ul><li>Manage and supervise all hotel operations, including Front Office, Housekeeping, Food &amp; Beverage, and Guest Services.</li><li>Ensure high standards of customer service and guest satisfaction.</li><li>Handle guest complaints and resolve issues promptly and professionally.</li><li>Monitor hotel performance, occupancy rates, and revenue targets.</li><li>Recruit, train, and develop hotel staff.</li><li>Prepare staff schedules and oversee workforce management.</li><li>Ensure compliance with company policies, health and safety regulations, and local laws.</li><li>Manage budgets, control operational costs, and maximize profitability.</li><li>Coordinate with suppliers, vendors, and external service providers.</li><li>Conduct regular inspections to maintain hotel standards and cleanliness.</li><li>Prepare operational reports and present performance updates to management.</li></ul>Requirements<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li><li>Minimum 3-5 years of experience in hotel management or a similar leadership role.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Excellent problem-solving and decision-making abilities.</li><li>Proficiency in hotel management systems and Microsoft Office applications.</li><li>Strong understanding of hotel operations, guest service standards, and revenue management.</li><li>Ability to work flexible hours, including weekends and holidays when required.</li><li>Fluent in English; additional languages will be an advantage.</li></ul>Preferred Qualifications<ul><li>Experience managing boutique hotels, resorts, or hospitality establishments.</li><li>Strong knowledge of budgeting, forecasting, and financial reporting.</li><li>UAE hospitality industry experience is preferred.</li></ul>Work Location: In person

Hotel Manager (Female Only)

OUR HABITAS

<div>Company Description 
A World of Wonder
Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel. 
Job Description 
Job Summary
We are seeking an experienced and service-driven Rooms Division Manager to lead Front Office, Guest Experience, and Housekeeping at Our Habitas Ras Abrouq.
Reporting directly to the General Manager, the Rooms Division Manager will be responsible for delivering exceptional guest experiences, ensuring operational excellence across all guest-facing areas, and driving service standards that reflect the Our Habitas brand philosophy. This role requires a hands-on leader who thrives in a luxury lifestyle resort environment and is passionate about creating memorable and meaningful guest journeys.
Key Responsibilities<ul><li>
Lead and oversee all Rooms Division operations, including Front Office, Guest Experience, Housekeeping, Reservations, and related departments.</li><li>
Ensure seamless guest arrival, stay, and departure experiences while maintaining the highest levels of service excellence.</li><li>
Drive guest satisfaction scores and proactively manage guest feedback to identify opportunities for continuous improvement.</li><li>
Develop and implement departmental strategies, operating procedures, and service standards aligned with brand expectations.</li><li>
Monitor occupancy, room inventory, and revenue opportunities in partnership with the commercial and revenue teams.</li><li>
Manage departmental budgets, labour costs, productivity, and operational expenses.</li><li>
Lead, mentor, and develop the Rooms Division team, fostering a culture of accountability, collaboration, and continuous improvement.</li><li>
Deliver ongoing training, coaching, and development programmes to enhance service delivery and operational excellence.</li><li>
Drive employee engagement and motivation initiatives that support retention, performance, and a positive team culture.</li><li>
Conduct regular quality assurance inspections to ensure rooms, public areas, and guest facilities consistently meet luxury hospitality standards.</li><li>
Collaborate closely with Engineering, Food &amp; Beverage, Wellness, and Experiences teams to ensure a seamless guest journey.</li><li>
Ensure compliance with health, safety, security, and company policies.</li><li>
Support sustainability initiatives and responsible tourism practices in line with Our Habitas values.</li><li>
Act as a senior leader and ambassador of the brand, promoting a positive and collaborative workplace culture.</li><li>
Maintain exceptional operational and service standards across all guest-facing areas within a remote luxury destination environment.</li></ul>
Who You Are
A dynamic hospitality leader with a passion for guest experience, strong operational expertise, and a proven ability to lead high-performing teams. You are highly visible, approachable, commercially aware, and committed to delivering exceptional experiences that exceed guest expectations.
You thrive in remote luxury resort environments and understand the importance of balancing operational discipline with warm, intuitive service. You are passionate about developing people, building strong team culture, and maintaining consistently high service standards across all touchpoints. 
Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>
Minimum 5&ndash;7 years' experience in a Rooms Division leadership role within a luxury resort, lifestyle hotel, or boutique hospitality environment.</li><li>
Strong resort experience is essential, with a preference for candidates who have worked in remote destinations, island resorts, desert resorts, safari lodges, or other experience-led hospitality environments.</li><li>
Demonstrated success in leading, developing, and motivating multicultural teams.</li><li>
Proven ability to deliver impactful training, coaching, and succession planning initiatives.</li><li>
Strong understanding of luxury service standards and personalised guest experiences.</li><li>
Ability to maintain consistently high operational and guest service standards while balancing commercial objectives.</li><li>
Strong communication, organisational, and stakeholder management skills.</li><li>
Proficiency in hotel property management systems (PMS) and guest engagement platforms.</li><li>
Fluent in English; additional languages are an advantage.</li></ul> 

Additional Information 
What's in it for you...<ul><li>
The opportunity to join an innovative, fast-growing, international group that&rsquo;s committed to not just building new hotels but building a global brand.</li><li>
The chance to challenge the norm and work in an environment that is both creative and rewarding.</li><li>
Become part of a team that&rsquo;s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.</li><li>
A competitive package and plenty of opportunity for development.</li><li>
Excellent discounts across the entire Ennismore family of brands.</li></ul>
Working at Our Habitas means being part of a purpose-driven movement. You will help shape stories that go beyond rooms and amenities, creating emotional experiences and connecting people through shared rituals, culture, and a sense of belonging.
If you believe in luxury that speaks to the soul, and want to build something meaningful in two of Middle East's most extraordinary destinations, we&rsquo;d love to meet you.</div>

Rooms Division Manager

Spring Hill Suites

<div>We are pleased to announce a wonderful opportunity for a Guest Services Manager. 
Our busy hotel is looking for an enthusiastic and detail-oriented customer service professional to be our next guest services manager. You will be in charge of overseeing all front office staff and operations to ensure that our guests have a wonderful stay at our property. Other responsibilities include hiring and training staff, resolving guest problems or complaints, and increasing the profitability of the hotel by improving occupancy rates through up-selling strategies. 
What will you be doing most days?
 Maintain a high level of guest satisfaction by overseeing the whole front office activities
 Evaluate front-office team members' performance while also hiring, training, encouraging teamwork, and setting a high level of customer service standards
 Increase occupancy and profitability by developing and promoting hotel services and amenities through up-selling strategies
 Address all guest complaints, concerns, or incidents in a polite, timely, and responsive manner
 Create financial and operational strategies for the guest service department that are consistent with the hotel's overall goals in the short and long term 
What are the requirements for this position?
 High school diploma or equivalent certification required (GED)
 3 years of previous experience working in the hospitality industry
 2+ years managing a team in a hospitality role or equivalent customer service role
 Proven customer service experience with a strong guest-focused mentality
 Possess excellent management skills, communication skills, and multitasking skills 
This property is managed by OTO Development. 
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States. 
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success. 
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more. 
Revised 5/8/26 
 
Brand: SpringHill Suites Panama City Beach
 
Address: 12513 Front Beach Road PANAMA CITY BEACH, FL - 32407
 
Property Description: Panama City Beach - FL1044D SpringHill Suites
 
Property Number: FL1044D</div>

Guest Services Manager

Hilton

<div>Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As an Assistant Restaurant Manager , you&rsquo;re not just helping manage daily operations for one of our hotel dining outlets &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Oversee daily operations: Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
</li><li>Enhance guest experiences: Collaborate with the Restaurant Manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience
</li><li>Contribute to team development: Supervise and support team members, provide coaching, assist with performance evaluations, and contribute to professional development initiatives under the Manager&rsquo;s guidance
</li><li>Support revenue initiatives: Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales
</li><li>Recruit and train team members: Assist in hiring, interviewing, onboarding, and training new team members to uphold service standards and operational excellence
</li><li>Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Assistant Restaurant Manager (Peacock Alley)

<div>Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a Front Office Manager , you&rsquo;re not just overseeing daily front office operations &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Manage daily front office operations: Oversee Front Office activities including guest service, registration, room inventory, and adherence to policies and standards
</li><li>Monitor and elevate service: Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience
</li><li>Implement revenue initiatives: Promote hotel services and execute up-selling tactics to drive room occupancy and revenue growth
</li><li>Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
</li><li>Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
</li><li>Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div>How We'll Help You Thrive
At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
<ul><li>Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
</li><li>Own a piece of Hilton &ndash; Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
</li><li>Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
</li><li>Personalized caregiving support &ndash; Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
</li><li>Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
</li><li>Mental health resources &ndash; Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
</li><li>Generous paid time off (PTO) &ndash; Recharge, relax, and take time for what matters most
</li><li>Health &amp; welfare benefits &ndash; From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
</li><li>Financial security for your future &ndash; Our retirement plans make it easier to save for what&rsquo;s next
</li></ul>*Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Front Office Manager - New York Hilton Midtown

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