hospitality operations manager

Chawla chemical and metal industries pvt ltd

Overview:We are seeking a dynamic and experienced Operations Manager to oversee the smooth functioning of our prestigious marriage hall. The Operations Manager will play a pivotal role in ensuring exceptional service delivery, efficient operations, and overall customer satisfaction. This is an exciting opportunity for an individual who is passionate about the hospitality industry and thrives in a fast-paced environment.Responsibilities:<ul><li>Oversee the day-to-day operations of our marriage hall venue</li><li>Manage and coordinate all aspects of operations within the marriage hall venue, including staffing, scheduling, and logistics.</li><li>Oversee event setup, ensuring that venue is prepared according to client specifications and company standards.</li><li>Supervise event staff, including event coordinators, waitstaff, and maintenance personnel, to ensure smooth event execution and exceptional service delivery.</li><li>Collaborate with team and understand client requirements and ensure that all events are planned and executed flawlessly.</li><li>Conduct regular inspections of marriage hall to ensure cleanliness, safety, and maintenance standards are met.</li><li>Address any issues or concerns that arise during events, providing prompt and effective solutions to ensure client satisfaction.</li><li>Manage inventory and supplies, ensuring adequate stock levels and timely replenishment as needed.</li><li>Implement and enforce company policies and procedures to maintain operational efficiency and uphold quality standards.</li><li>Foster a positive work environment, providing leadership and support to the operations team and promoting teamwork and collaboration.</li></ul>Qualifications:<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.</li><li>Proven experience in operations management, preferably in the events or hospitality industry.</li><li>Strong leadership and management skills, with the ability to effectively motivate and supervise a diverse team.</li><li>Excellent organizational and multitasking abilities, with a keen attention to detail.</li><li>Exceptional communication and interpersonal skills, with the ability to interact professionally with clients, staff, and vendors.</li><li>Problem-solving skills and the ability to remain calm and composed under pressure.</li><li>Proficiency in MS Office and event management software preferred.</li><li>Willing to work evenings, weekends, and holidays as needed.</li></ul>Job Type: Full-timePay: From Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Operational Manager in event management or hospitality: 5 years (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Willingness to travel:<ul><li>75% (Preferred)</li></ul>Work Location: In person

Operations/ Booking Manager (Event Complex/Marriage Hall)

Retail Jobs UK Limited

Operations Manager - UK (Multi-Site)Location: LondonWe are partnering with a leading hospitality brand to recruit an experienced Operations Manager to oversee the performance and service delivery across 10 premium hospitality sites nationwide. This is a high-impact leadership role focused on driving operational excellence, team performance, and exceptional guest experiences.The ideal candidate will be responsible for the strategic and day-to-day management of multiple sites, ensuring smooth operations, high service standards, and commercial success. From team leadership and customer experience to financial oversight and stakeholder engagement, this role offers breadth, autonomy, and the chance to shape a best-in-class hospitality environment.<ul><li>Proven success in managing multi-site operations</li><li>Strong commercial acumen, planning skills, and attention to detail</li><li>Excellent communication and interpersonal abilities</li><li>Degree-qualified in Hospitality Management or related field</li><li>Will have excellent skills in developing teams and driving operations</li><li>Have a proven track record of delivering profits whilst not compromising on service and standards.</li><li>Highly numerate with excellent IT skills.</li><li>High presentation standards. </li><li>Fluent in spoken and written English</li></ul>Please note we can only respond to those who closely match the above criteria

Operations Manager - UK

Hilton Worldwide, Inc.

Overview Job Description - Operations Manager (HOT0C2AF) Job Description Operations Manager ( Job Number: HOT0C2AF ) Work Locations DoubleTree by Hilton Jizan Corniche Road Jazan 100100 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Operations Manager oversees and directs all aspects of the hotel's operational departments which include, the Front Desk Service, Food & Beverage, Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant departments. The role ensures that these departments are well run by maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards of team members. He / she ensures the highest level of customer satisfaction. What will I be doing? As the Operations Manager, you will be responsible for performing the following tasks to the highest standards: <ul> <li>Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the GM, DBD, FC and HRD.</li> <li>In-charge of Front Office, Housekeeping, Security, Engineering, Food & Beverage, Kitchen, Recreation as well as Food Safety.</li> <li>Actively participate in the key management issues in the property such as Capital projects, refurbishments, training and customer service.</li> <li>Train team members and implement Hilton standard and related departmental regulations.</li> <li>Conduct routine inspections of all areas in the hotel to ensure that all hardware and software are in optimum condition.</li> <li>Make a detailed and realistic cost control plan to control operating costs for each department to maximize operating profits without compromising Hilton standards, safety procedures and guest experience.</li> <li>Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses including costs for outsourcing of labour or services.</li> <li>Manage direct reports professionally to ensure effective teamwork and operations.</li> <li>Plan or approve appropriate annual, quarterly, monthly budgets, targets and work plans for each direct report.</li> <li>Conduct regular Operations meetings including all direct reports.</li> <li>Supervise daily team members' performance and grooming.</li> <li>Ensure that duty rosters are based on the needs of the hotel and are compliant with labour laws.</li> <li>Ensure hotel and direct reports achieve key targets including but not limited to revenue, profit, SALT, QA, turnover, etc.</li> <li>Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities).</li> <li>Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing.</li> <li>Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc.</li> <li>Evaluate competitors' products and price policies twice a year.</li> <li>Ensure that VIP guests receive the care and service they deserve every day.</li> <li>Adhere to the hotel's security and emergency policies and procedures.</li> <li>Assist the General Manager in all activities and functions relating to the daily operations of the hotel.</li> <li>Complete relevant tasks assigned by the General Manager.</li> <li>The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.</li> <li>Carry out any other reasonable duties and responsibilities as assigned.</li> </ul> What are we looking for? An Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: <ul> <li>Hospitality: Passionate about delivering exceptional guest experiences.</li> <li>Integrity: Do the right thing, all the time.</li> <li>Leadership: Strive to be leader in our industry and in our communities.</li> <li>Teamwork: A team player in everything you do.</li> <li>Ownership: Take ownership of your actions and decisions.</li> <li>Now: Operate with a sense of urgency and discipline.</li> <li>College degree or equivalent.</li> <li>At least 2 years of relevant operations experience.</li> <li>Experienced in the Hospitality, Travel and Leisure industry management.</li> <li>Proficient in English and Chinese translations to meet business needs.</li> <li>Proficient in Microsoft Word and Excel.</li> <li>Resourceful, creative and able to maintain flexibility.</li> </ul> What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Operations Manager

CORElevate

<div>
 
 
 CORELevate are Recruiting: Operations Manager
 
 
 
 
 Location:
 
 Bahrain- Middle East (Multi-site / Multi-country)
 
 
 
 Salary:
 
 2,800 BHD per month (approx. &pound;5,550 GBP)-
 
 DOE
 
 
 
 
 Relocation:
 
 Available for international candidates
 
 
 
 
 
 
 The Opportunity
 
 
 
 CORELevate are recruiting an experienced
 
 Operations Manager
 
 on behalf of a fast-growing, multi-brand hospitality group operating across Casual Dining and QSR concepts.
 
 
 
 
 
 This is a
 
 hands-on, floor-focused role
 
 within a high-growth, fast-paced environment. The business is actively expanding across multiple brands and locations, with further concepts planned. This role will support several sites and brands, not a single location.
 
 
 
 
 
 The successful candidate will report directly into senior leadership and will play a critical role in driving operational excellence, consistency, and performance across the group.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead day-to-day operations across multiple brands and sites
 </li>
 <li>
 Support and develop Store Managers and leadership teams
 </li>
 <li>
 Implement and maintain operational systems, audits, and brand standards
 </li>
 <li>
 Play a key role in new store openings and launch readiness
 </li>
 <li>
 Drive performance through strong people leadership and engagement
 </li>
 <li>
 Own and manage P&amp;L performance, budgets, and cost controls
 </li>
 <li>
 Ensure consistency across multi-brand and (where applicable) franchise operations
 </li>
 <li>
 Act as a visible, hands-on leader on the floor
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 Proven experience in a multi-site Operations Manager role
 </li>
 <li>
 Strong background in
 
 new store openings
 
 </li>
 <li>
 Experience across
 
 Casual Dining and/or QSR
 
 </li>
 <li>
 Confident people manager with the ability to lead at pace
 </li>
 <li>
 Strong commercial understanding including P&amp;Ls, budgeting, and cost control
 </li>
 <li>
 Exposure to
 
 franchise and multi-brand environments
 
 highly beneficial
 </li>
 <li>
 Comfortable working in a fast-moving, scaling business
 </li>
 </ul>
 
 
 
 
 
 Why Apply
 
 
 <ul>
 <li>
 Join a rapidly expanding hospitality group with ambitious growth plans
 </li>
 <li>
 High-impact role with visibility at senior leadership level
 </li>
 <li>
 International exposure across multiple brands and locations
 </li>
 <li>
 
 Relocation support available for the right candidate
 
 </li>
 </ul>
</div>

COREcruitment Ltd

<div>
 
 
 Director of Operations &ndash; New Openings
 
 
 
 
 *Must have Michelin Restaurant Background*
 
 
 
 
 New York City
 
 
 
 
 Total Salary Package up to $200k
 
 
 
 
 
 
 We&rsquo;re partnering with a
 
 Michelin-starred, award-winning chef
 
 who is launching multiple new restaurant concepts in
 
 New York City
 
 and is seeking a
 
 Director of Operations
 
 to help lead the next phase of growth.
 
 
 This is an exceptional opportunity for a
 
 DOO,
 
 a
 
 Multi-Unit General Manager
 
 or a
 
 high-volume General Manager
 
 ready to step into a broader, strategic leadership role. You&rsquo;ll oversee
 
 three distinct concepts
 
 , working closely with ownership and culinary leadership to build strong teams, systems, and culture from the ground up.
 
 
 
 
 
 
 The Role
 
 
 <ul>
 <li>
 Oversee day-to-day operations across three NYC concepts
 </li>
 <li>
 Support openings, systems development, and operational execution
 </li>
 <li>
 Lead, mentor, and develop General Managers and leadership teams
 </li>
 <li>
 Drive guest experience, service standards, and brand consistency
 </li>
 <li>
 Manage P&amp;L performance, labor, COGS, and operational KPIs
 </li>
 <li>
 Partner closely with the Chef/Owner on strategy, growth, and execution
 </li>
 <li>
 Ensure Michelin-level standards across service, hospitality, and operations
 </li>
 </ul>
 
 
 
 
 
 Your Background
 
 
 <ul>
 <li>
 Proven leadership experience within Michelin-starred or Michelin-recognized restaurants (required)
 </li>
 <li>
 Experience as a Multi-Unit GM or very high-volume General Manager
 </li>
 <li>
 STRONG footprint in the NYC hospitality scene
 </li>
 <li>
 Strong financial acumen (P&amp;L, labor, COGS, forecasting)
 </li>
 <li>
 Hands-on, floor-focused leadership style
 </li>
 <li>
 Experience opening new concepts or scaling operations is highly preferred
 </li>
 </ul>
 
 
</div>

Director of Operations

Antal

Position Name : Operations ManagerOne of our clients in the restaurant &amp; hospitality industry-a fast-growing, chef-driven caf&eacute; group is looking for an operations Manager to steer its next phase of expansion. Operating a portfolio of company-owned locations and a central production kitchen, the brand delivers elevated Mediterranean-Italian fare, signature desserts and specialty coffee to a rapidly growing guest base.Location: KuwaitYears of Experience: Minimum 5 years of experience in F&amp;B operations, preferably in multi-branch management.Education: Bachelors degree in Hospitality Management, Business, or related field.Department: OperationsReports To: General ManagerLocation: Multiple Branches (Caf&eacute; &amp; Restaurant Outlets and Central Kitchens)Notice Period: Immediate joiners or a maximum one-month notice period.Position Overview The Operations Manager oversees the day-to-day operational performance of all the Restaurant branches, ensuring consistent service excellence, product quality, and operational efficiency. This role ensures smooth business operations, alignment with company standards, and continuous improvement across all outlets.Job DescriptionKey Purpose of the Role<ul><li>Lead and manage multi-branch F&amp;B operations to achieve business targets.</li><li>Ensure all departments deliver high-quality service, food safety, and customer satisfaction.</li><li>Drive operational consistency, staff productivity, and effective cost control.</li><li>Support business growth through operational planning and performance improvement.</li></ul>Duties &amp; Responsibilities1. Operational Management<ul><li>Oversee daily operations of all branches and production kitchens.</li><li>Conduct routine store visits to assess performance, cleanliness, food quality, and compliance.</li><li>Implement and monitor SOPs across front-of-house and back-of-house operations.</li><li>Maintain proper staffing levels, scheduling, and workforce planning to support business needs.</li></ul>2. Business Performance &amp; Productivity<ul><li>Review sales reports and operational metrics to identify improvement opportunities.</li><li>Control operational costs including labor, materials, and wastage.</li><li>Support the GM in achieving monthly targets, profitability goals, and operational KPIs.</li><li>Ensure accurate reporting from outlet supervisors and kitchen teams.</li></ul>3. Quality, Food Safety &amp; Compliance<ul><li>Enforce company standards for hygiene, sanitation, and food safety across all branches.</li><li>Ensure compliance with local regulations and company policies.</li><li>Monitor the consistency of recipes, portions, presentation, and service standards.</li></ul>4. Team Leadership &amp; Development<ul><li>Supervise outlet supervisors, chefs, and team leaders.</li><li>Conduct performance evaluations, coaching, and training to enhance team productivity.</li><li>Support HR in recruitment, onboarding, and disciplinary processes where needed.</li><li>Promote a positive, professional, and teamwork-driven working environment.</li></ul>5. Customer Service &amp; Satisfaction<ul><li>Ensure a high level of guest satisfaction through proactive communication and service enhancement.</li><li>Review customer feedback and take corrective action promptly.</li><li>Handle major customer complaints or operational concerns at branch level.</li></ul>6. Inventory &amp; Supply Chain Oversight<ul><li>Monitor stock levels, ordering processes, and supplier performance.</li><li>Ensure accurate inventory counts, minimal wastage, and proper storage procedures.</li><li>Coordinate with purchasing for timely availability of ingredients, equipment, and materials.</li></ul>7. Maintenance &amp; Asset Management<ul><li>Ensure all equipment, tools, and facilities are functioning properly.</li><li>Coordinate with the maintenance team for preventive and corrective repairs.</li><li>Maintain asset records and ensure cost-efficient upkeep.</li></ul>8. Reporting &amp; Administrative Tasks<ul><li>Prepare operational reports, weekly performance summaries, and improvement plans.</li><li>Ensure timely submission of attendance, incident reports, and operational documentation.</li><li>Support internal audits, safety checks, and compliance reviews.</li></ul>Qualifications &amp; Skills<ul><li>Strong leadership, communication, and team management skills.</li><li>Proficiency in operational systems, POS reports, and MS Office tools.</li><li>Deep understanding of food production, service workflow, cost control, and kitchen operations.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li></ul>Core Competencies<ul><li>Operational Excellence</li><li>Problem Solving &amp; Decision Making</li><li>Staff Development &amp; Leadership</li><li>Guest Service Focus</li><li>Time Management</li><li>Attention to Detail</li><li>Financial &amp; Analytical Thinking</li></ul>Note: We thank all applicants for their interest however, only those candidates who are shortlisted will be contacted.Job Type: Full-timePay: Up to ﷼10,000.00 per month

Cafe Operations Manager

Blaura Wellness and Fitness Center LLC

Position OverviewBlaura is seeking a highly capable Operations &amp; Procurement Manager to oversee end-to-end daily operations and procurement functions across our wellness center, caf&eacute;, kitchen, events, and lifestyle offerings.This hybrid role is critical to ensuring seamless service delivery, cost control, vendor excellence, inventory accuracy, and exceptional guest experience. The ideal candidate brings strong hospitality operations leadership along with hands-on procurement expertise, particularly within caf&eacute;s, restaurants, wellness centers, or multi-department lifestyle businesses.This person will act as a key decision-maker, front-facing leader, and backend controller, ensuring that Blaura&rsquo;s standards, systems, and service culture are consistently upheld.Note: Female candidates onlyKey Responsibilities1. Operations Management &amp; Guest Experience<ul><li>Oversee and coordinate daily operations across all departments:</li></ul>Spa, Salon, Fitness &amp; Mindfulness Studios, Kids&rsquo; Zone, Caf&eacute;, Boutique, Events, and Front of House.<ul><li>Act as the front face of the center, welcoming clients, handling feedback, and resolving concerns with professionalism and warmth.</li><li>Supervise and guide department heads to ensure alignment in service quality, SOP adherence, and team discipline.</li><li>Ensure facility readiness, cleanliness, safety, and maintenance standards at all times.</li><li>Lead weekly operations meetings and maintain clear communication between teams and management.</li><li>Handle escalations, service challenges, and client issues calmly and discreetly.</li><li>Represent Blaura during client walkthroughs, events, audits, and inspections.</li></ul>2. Procurement &amp; Vendor Management<ul><li>Manage end-to-end procurement for food ingredients, beverages, caf&eacute; supplies, consumables, shampoos, cleaning products, wellness items, and event-related materials.</li><li>Identify, onboard, and manage reliable vendors while negotiating pricing, credit terms, and delivery schedules.</li><li>Maintain strong supplier relationships and stay informed on market trends and alternative sourcing.</li><li>Coordinate procurement planning aligned with operational needs, events, and promotions.</li></ul>3. Inventory, Ordering &amp; Cost Control<ul><li>Handle daily ordering based on consumption, par levels, and event requirements.</li><li>Oversee receiving, quality checks, and GRN (Goods Received Note) processes.</li><li>Monitor inventory levels to prevent shortages, overstocking, and wastage.</li><li>Prepare and maintain recipe costing and menu costing in coordination with kitchen and caf&eacute; teams.</li><li>Track and control food cost, beverage cost, and consumables cost against budgets.</li><li>Identify cost-saving opportunities without compromising quality or brand standards.</li></ul>4. Systems, SOPs &amp; Reporting<ul><li>Develop, implement, and maintain Standard Operating Procedures (SOPs) across all departments.</li><li>Manage procurement, inventory, vendors, GRNs, and operations data using ERP systems (Odoo preferred).</li><li>Track KPIs, service performance, consumption, and costs.</li><li>Prepare regular operational and procurement reports for management review.</li><li>Ensure documentation is accurate, compliant, and audit-ready.</li></ul>5. Cross-Functional Coordination &amp; HR Support<ul><li>Act as the communication bridge between frontline teams and upper management.</li><li>Coordinate closely with Accounts, HR, Marketing, and Management to ensure aligned operations.</li><li>Support HR in onboarding, training, and internal discipline to reinforce Blaura&rsquo;s service culture.</li><li>Ensure compliance with food safety, hygiene, procurement policies, and UAE regulations.</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality, Operations Management, or related field.</li><li>5&ndash;8+ years of combined experience in:</li><li>Operations Management (wellness, hospitality, lifestyle, or multi-department environments)</li><li>Procurement / Purchase Management (restaurant, caf&eacute;, catering, or food business)</li><li>Strong hands-on experience in:</li><li>Daily ordering, receiving, GRN, and inventory control</li><li>Vendor sourcing and negotiation</li><li>Recipe and menu costing</li><li>Proven ability to manage multiple departments and teams simultaneously.</li><li>Proficiency in ERP &amp; POS systems (Odoo experience is a strong advantage).</li><li>Excellent leadership, organizational, and problem-solving skills.</li><li>Highly presentable, calm under pressure, and confident in client-facing roles.</li><li>Fluent in English; additional languages are an advantage.</li><li>Immediate availability preferred.</li></ul>Job Type: Full-time

Operations & Procurement Manager

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