hospitality sales manager

Shiji Group

<div>Company Description 
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. 
 
Built on the Shiji Platform&mdash;the only truly global hotel technology platform&mdash;Shiji&rsquo;s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains. 
 
The best hotels run on Shiji&mdash;day and night. 
To support our Saudi Arabia sales team, we&rsquo;re looking for an experienced and dynamic individual in the position of Sales Manager in the Saudi Arabia to support the increase the company&rsquo;s sales. 
Job Description 
What you will do<ul><li>
Develop and implement strategic sales plans to achieve revenue targets and expand market presence in the KSA hospitality and F&amp;B industry.</li><li>
Identify and prioritize key accounts and prospects within the territory, conducting thorough research to understand their business needs and challenges.</li><li>
Track sales performance metrics, pipeline activity, and revenue forecasts, providing regular updates and reports to senior management.</li><li>
Build and maintain strong relationships with prospective and existing clients, serving as a trusted advisor and consultant on IT solutions tailored to their specific requirements.</li><li>
Lead the end-to-end sales process, from initial prospecting and lead generation to negotiation, contract closure, and post-sale follow-up. Update CRM time to time for updates.</li><li>
Collaborate closely with cross-functional teams, including pre-sales, marketing, operation support, to ensure alignment of sales efforts with company objectives and customer needs.</li><li>
Prepare and deliver compelling sales presentations, proposals, and demonstrations to prospects, effectively communicating the value proposition and benefits of our IT solutions, leveraging your exceptional communication and presentation skills.</li><li>
Utilize your deep understanding of hotel operations to demonstrate how our solutions can streamline front office processes and elevate guest satisfaction.</li><li>
Coordinate with the dealer to ensure that they achieve their sales target.</li></ul> 
Sales &amp; Market Research<ul><li>
Evaluate and validate potential and existing partners, incl. qualifying leads (partnering with Marketing in key initiatives for lead generation and materials).</li><li>
Accelerating the sales process by identifying solutions to customer pain points.</li><li>
If needed, in preparation with/for the sales team, communicate with project management to translate clients&rsquo; requirements and smooth transition from sales to implementation.</li><li>
Review new marketing documents for accurate promotion of the product.</li></ul> 
Strategy &amp; Innovation<ul><li>
Maintain thorough knowledge on international hospitality industry trends and developments. Functioning as an ambassador of innovation for the product and company, introducing new industry trends and developments.</li></ul> 
Documentation &amp; Controlling<ul><li>
Manage and control proposal/deal qualification, including quote verification.</li><li>
Keeping product documentation up to date, highlighting the aim and purpose of the product.</li></ul> 
Product<ul><li>
Update yourself on the new product enhancements, integration projects, RFI&rsquo;s and RFP&rsquo;s.</li><li>
Providing product knowledge support, translating the technical aspects of the product to the product and pre-sales team and client, being the intermediary between product management and client.</li></ul> 
Additionally<ul><li>
Coalize with Marketing department to discuss sales expectations, help highlight product USP&rsquo;s, introducing innovative approaches on representation of the company/products, evaluate the methodologies and strategies applied to reach the relevant markets and clients.</li></ul> 
Qualifications 
What are we looking for<ul><li>
Bachelor's degree in Hospitality Management, Business, Information Technology, or a related field.</li><li>
6-10 years of hands-on experience in marketing/selling hotel IT solutions, preferably focusing on hospitality and F&amp;B vertical.</li><li>
Strong grasp of property management systems and revenue management strategies etc.</li><li>
Comfortable discussing and explaining technology concepts such as APIs, AWS, cloud solutions, and AI to both technical and non-technical audiences.</li><li>
Proficiency in using Microsoft Excel for data analysis and reporting purposes.</li><li>
Exceptional communication and presentation skills to effectively convey complex information.</li><li>
Analytical mindset with the ability to address operational challenges with creative solutions.</li><li>
Proactive approach to problem-solving and an aptitude for working in a fast-paced, collaborative environment.</li><li>
Certifications or additional training in hotel technology and operations are a plus.</li><li>
A high degree of autonomy and self-motivation.</li><li>
Highly structured, outgoing and social person, ready to communicate with employees, customers and partners across different countries and different organizational levels.</li><li>
Excellent written and verbal communication skills (Arabic &amp; English). Any other language will be an advantage.</li></ul> 

Additional Information 
What you&rsquo;ll get from us<ul><li>
Challenging and creative technology environment with a great deal of freedom and responsibility.</li><li>
Feedback and initiatives are always welcomed; you&rsquo;ll also get full ownership to help shape the company's future.</li><li>
Opportunity to grow inside the global organization and develop yourself both professionally and personally</li><li>
A modern workplace in one of our multinational offices, of course as much coffee, mate and snacks as you need to get into the flow.</li><li>
Regular company Events &amp; Entertainments as well as access to various location-based benefits.</li></ul> 
Interested?
Looking forward to your application under specification of your possible starting date and salary expectations</div>

Sales Manager

White Lodging

<div>Description
<div><div><div>Position Information</div></div><div><div> 
Location: JW Marriott Indianapolis</div></div><div><div> 
Summary: 
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country&rsquo;s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That&rsquo;s where you come in. You&rsquo;ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.</div></div><div><div> 
Responsibilities: 
What You&rsquo;ll Do
The Senior Sales Manager is responsible for building relationships with clients, selling hotel services, and managing the booking process through the Delphi or CI system. Key responsibilities include:
<ul><li>Understanding the market, including competitor strengths, economic trends, and supply/demand to inform sales strategies.
</li></ul><ul><li>Ensuring booked business aligns with hotel parameters and closing the best opportunities based on market conditions.
</li></ul><ul><li>Utilizing White Lodging marketing initiatives to secure business and meet sales targets.
</li></ul><ul><li>Developing forecasts to support efficient planning and inform pricing strategies.
</li></ul><ul><li>Collaborating with management and the sales team to identify and address revenue generation issues through strategic action plans.
</li></ul><ul><li>Providing sales leadership by inspiring and holding team members accountable to goals and strategies. 
</li></ul> 
What You&rsquo;ll Bring
<ul><li>Strong leadership, strategic thinking, and analytical skills.
</li></ul><ul><li>Mastery of both reactive and proactive sales processes, and familiarity with complex business decisions and contract management.
</li></ul><ul><li>A 4-year degree in Business Administration, Marketing, or Hotel and Restaurant Management, or equivalent hotel experience.
</li></ul><ul><li>3-5 years of hotel sales experience.</li></ul> 
</div></div> 
 
<div><div>Other information: 
What You Can Look Forward To
<ul><li>Medical, Dental, and Vision Insurance from day one</li><li>
Paid Parental Leave</li><li>
Life Insurance &amp; Short-Term Disability</li><li>
Employee Assistance Program (EAP)</li><li>
401(k) + Company Match</li><li>
Vacation and Paid Time Off (PTO)</li><li>
Tuition Reimbursement</li><li>
Complimentary and Discounted Rooms</li></ul>
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.</div></div></div></div>

Market Senior Sales Manager

Noble House Hotels & Resorts

<div>Description:

WORK in PARADISE:
Ranked #5 of the Best Hotels &amp; Resorts in Florida and the only Naples Resort in the Top 20. LaPlaya Beach Resort &amp; Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality professionals who provide the finest services in Naples.
The JOB: 
If you&rsquo;re a relationship-driven sales professional who thrives on closing complex deals, influencing results, and representing a luxury resort experience at the highest level, this is your opportunity to shine.
La Playa Beach &amp; Golf Resort, part of the award-winning Noble House Hotels &amp; Resorts collection, is seeking a National Sales Manager to drive group and corporate business across key markets. This role is ideal for someone who combines strategic thinking with energetic outreach, and who loves being the face of a premier hospitality brand.<ul><li>
Represent a luxury beachfront resort with a strong reputation and loyal client base</li><li>
Own national accounts and have a direct impact on revenue growth</li><li>
Work closely with senior leadership and cross-functional teams</li><li>
Travel, attend industry trade shows, and build influential relationships</li><li>
Join a company that values integrity, inclusion, and performance</li></ul> 
Requirements:
<ul><li>Proactively generate group and corporate business across multiple market segments</li><li>
Build and maintain strong relationships with clients, associations, and representation firms</li><li>
Conduct direct sales calls, prospecting, site inspections, and follow-up activities</li><li>
Promote resort accommodations, F&amp;B outlets, recreation, and meeting spaces</li><li>
Attend and represent the resort at trade shows, meetings, and industry events</li><li>
Coordinate with the Area Director of Sales &amp; Marketing on strategy, reporting, and opportunities</li><li>
Manage booking processes, contracts, call reports, and required sales documentation</li><li>
Prepare weekly activity reports and upper management sales reports</li><li>
Stay current on hospitality and industry trends to continuously improve results</li></ul>
Experience:<ul><li>
2&ndash;3 years of sales experience, preferably in hospitality or a related service industry</li><li>
Proven ability to build relationships and convert leads into long-term clients</li><li>
Strong verbal and written communication skills</li><li>
Excellent organization, time management, and attention to detail</li><li>
Self-motivated, independent, and results-oriented</li><li>
Comfortable handling a high volume of outreach and maintaining an active sales schedule</li><li>
Customer-service mindset with a polished, professional presence</li></ul>
Work Environment:<ul><li>
Active engagement via phone, email, in-person meetings, and travel as required</li><li>
Fast-paced, performance-driven sales environment</li></ul>
Our CULTURE:
The passion of our people is our greatest asset. LaPlaya Beach and Golf Resort is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. As we provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect.
Unique Hotels attract Unique People. If you are passionate about being your best self, doing the right thing, bringing your natural smile and having fun, then we hope you become a member of our LaPlaya Family.
LaPlaya Beach and Golf Resort is deeply committed to Diversity, Equity, and Inclusiveness:
LaPlaya Beach and Golf Resort encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort.
LaPlaya Beach and Golf Resort is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.
The OFFER:
In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, complimentary meals, Resort discounts, flexible scheduling, On Demand Pay- your pay before payday, company provided training and certifications, tuition reimbursement and much more.
Come and be a part of the excitement and spend every day in sunny paradise!</div>

National Sales Manager

Hilton Garden Inn Hotel

<div><div><div>This role of Sales Manager features a base salary plus commission</div></div>
POSITION PURPOSE
As a Sales Manager you will be responsible for developing new accounts, maintaining existing accounts, implementing sales and marketing strategies so as to maximize profits of the hotel while maintaining customer satisfaction, and meeting and exceeding forecasted and budgeted revenue goals.
ESSENTIAL RESPONSIBILITIES<ul><li>
Manage group and transient accounts to maximize business potential.</li><li>
Negotiate group and transient business and contracts that meet or exceed hotel revenue goals</li><li>
Negotiate contracts, ensuring that all pertinent aspects of solicitation and closing are complete and documented</li><li>
Make on-site and field presentations to prospective clients.</li><li>
Actively pursue new clients through creative/innovative sales techniques and aggressive prospecting.</li><li>
Identify opportunities to up sell customer through food &amp; beverage offerings, room upgrades, AV and lighting upgrades and spa services, if applicable.</li><li>
Drive strategies to develop long term business relationships and repeat business</li><li>
Enthusiastically and proactively sale the Hotel concept to group and catering prospects in a way that best illustrates the identity of the brand as innovative and new</li><li>
Prospect for new group business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc.</li><li>
Develop long term business relationships and consistently book repeat business.</li><li>
Attend tradeshows, make on-site field presentations, and outside sales calls to prospective clients.</li><li>
Conduct unique site inspections that create a WOW experience for the customer.</li><li>
Create customized Menus and proposals, etc.</li><li>
Respond to all customer inquiries within 24 hours or sooner.</li><li>
Maintain accurate information on all bookings, specifically program details, client correspondence, traces, and to-do lists</li><li>
Produce and distribute accurate group resumes within timeframe set by hotel</li><li>
Provide client support to include processing client leads, investigating hotel and preferred guest program issues, and acquiring or sending collateral materials.</li><li>
Provide hotel support to include following up on outstanding responses, calling, faxing, and emailing clients with responses and answering requests.</li><li>
Report generation as needed.</li><li>
Maintains liaison with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.</li><li>
Be an active part of the property team supporting and developing the desired Azul Hospitality culture.</li><li>
Drive product quality and a unique guest experience at every opportunity</li><li>
Take pride in the overall look and feel of the hotel never walking past something out of place</li><li>
Maintain a refreshing attitude focused on positive friendly interactions with guests and staff</li><li>
Develop and maintain strong interdepartmental relationships and open communication lines to assure efficient transfer of information.</li><li>
Schedule meetings and business group activities at the hotel.</li><li>
Be familiar with all company policies and benefits.</li></ul>
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:<ul><li>
Assist with any guest inquiry.</li><li>
Follow all company and safety and security policies and procedures.</li><li>
Report maintenance problems, safety hazards, accidents, or injuries.</li><li>
Perform other reasonable job duties as requested by direct and indirect supervisors.</li></ul>
PHYSICAL DEMANDS<ul><li>
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.</li><li>
Must be able to sit at a desk for up to four (8) hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.</li><li>
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.</li><li>
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.</li><li>
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.</li><li>
Must be able to lift up to 45 lbs. as needed.</li><li>
Must be able to push and pull carts and equipment weighing up to 250 lbs.</li><li>
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.</li><li>
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.</li><li>
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.</li><li>
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.</li><li>
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.</li><li>
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.</li><li>
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.</li></ul>
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:<ul><li>
Must be able to travel on occasion, as needed.</li><li>
Must be able to speak, read, write, and understand the primary language used in the workplace.</li><li>
Requires good communication skills, verbal, written and electronic.</li><li>
Considerable knowledge of complex mathematical calculations and computer programs.</li><li>
Must have excellent leadership capability and customer relations skills.</li><li>
Must be detail oriented with outstanding organizational and communication skills.</li><li>
Must possess intermediate computer skills.</li><li>
Must Possess basic computational skills.</li><li>
Knowledge of computer programs, math skills as well as budgetary analysis capabilities required.</li><li>
Ability to analyze, foresee user needs, and makes judgments to ensure proper tools are provided at property level.</li><li>
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.</li><li>
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS.</li><li>
Self-driven and able to work independently</li><li>
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail</li><li>
Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.</li></ul>
EDUCATION<ul><li>
High school or equivalent education required.</li><li>
Bachelors degree and/or equivalent level of education.</li></ul>
EXPERIENCE<ul><li>
One to two years of Sales experience in hospitality industry preferred.</li></ul>
LICENSES OR CERTIFICATIONS
Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles.
GROOMING
All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.</div>

Sales Manager ("Gerente de Ventas")

Highgate

<div>Compensation Type: Yearly Highgate Hotels:
<div>
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.</div><div></div><div> 
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.</div><div></div><div> 
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com</div>
Location:
<div></div><div>
Inspired by the human condition in its many forms, E11EVEN Club Hotel &amp; Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.</div><div></div><div> 
Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual&rsquo;s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel &amp; Residences perfectly reflect the vibrancy of its surroundings, people and culture.</div><div></div><div> 
So reimagine yourself here and get to the essence of what living your way, is truly all about.</div>
Overview:
<div>The Leisure Sales Manager is a key revenue driver for E11EVEN Hotel &amp; Residences, charged with generating and maximizing leisure room revenue by cultivating and growing high‑value leisure travel partnerships. This role is responsible for developing, managing, and expanding relationships with luxury travel advisors, consortia networks, wholesale partners while positioning the hotel as a must‑stay luxury lifestyle destination for discerning travelers. The Leisure Sales Manager brings a deep understanding of the upscale leisure market, a strong network of industry relationships, and a strategic, relationship‑driven sales approach that reflects the bold energy and elevated service experience synonymous with the E11EVEN brand. Working closely with internal teams, this role ensures seamless collaboration and exceptional guest experiences, driving consistent production while elevating the hotel&rsquo;s presence within the global luxury leisure marketplace.</div>
Responsibilities:
<ul><li>The Leisure Sales Manager is responsible for cultivating and sustaining high‑value relationships with elite leisure travel partners.</li><li>
This role aggressively solicits and secures new leisure business to drive premium room revenue, suite bookings, and extended leisure stays, while positioning E11EVEN Hotel &amp; Residences as a bold, must‑stay luxury lifestyle destination for the world&rsquo;s most discerning travelers.</li><li>
Strategic account management includes targeted sales calls, curated agency trainings, in‑person visits, virtual presentations, and a strong presence at key industry events, roadshows, and networking opportunities that amplify brand visibility and production.</li><li>
Consortia participation, rate loading, promotional strategies, and production performance are managed in close partnership with Revenue Management to optimize demand, maximize Average Daily Rate (ADR), and strengthen market positioning.</li><li>
Luxury travel advisors, partners, and VIP clients are hosted for immersive site inspections, familiarization trips, and elevated leisure stays that showcase the hotel&rsquo;s sophisticated design, high‑touch service culture, and unmistakable E11EVEN energy.</li><li>
Close collaboration with Rooms, Operations, Marketing and Public Relations, Guest Services, and Reservations ensures flawless execution of VIP arrivals, personalized amenities, and seamless, high‑impact guest experiences.</li><li>
Daily participation in the Highgate Hotel Business Review (HHBR) ensures alignment with overall hotel performance, pace, and strategic demand within the leisure segment.</li><li>
Production from top leisure accounts is actively monitored, with ongoing evaluation of agency performance, market trends, and competitive insights used to refine strategy and enhance forecast accuracy.</li><li>
A disciplined and proactive sales solicitation program is maintained through consistent outbound activity, lead generation, and follow‑up.</li><li>
Leisure‑focused promotions, targeted campaigns, and brand initiatives are supported in collaboration with the Director of Sales and the broader commercial team.</li><li>
Accurate and timely preparation of weekly, monthly, and quarterly sales activity reports and production summaries is required.</li><li>
On‑property client engagements are handled with polish and presence to ensure a seamless experience and long‑term partnership value.</li><li>
The Leisure Sales Manager represents E11EVEN Hotel &amp; Residences and Highgate with confidence, integrity, and a luxury service mindset that reflects a bold, entertainment‑forward lifestyle brand.</li><li>
Participation in client entertainment, hosted experiences, and industry functions is expected to strengthen relationships and drive leisure production.</li></ul>
Qualifications:
<ul><li>A minimum of five years of progressive sales experience is required, including at least three years in a leadership or managerial role within a luxury, lifestyle, or leisure‑focused environment.</li><li>
Proven experience within a hotel, resort, or related hospitality setting is strongly preferred, with direct exposure to high‑end leisure travel segments.</li><li>
A strong understanding of luxury travel distribution channels, wholesale partners, agencies, and travel advisor networks is required.</li><li>
College coursework or a degree in Hospitality Management, Business, Marketing, or a related field is helpful.</li><li>
A high school diploma or equivalent is required.</li><li>
Strong proficiency in Windows‑based systems, including company‑approved spreadsheets and word‑processing applications, is required.</li><li>
Exceptional verbal and written communication skills are required, with the confidence and polish to engage effectively with associates, leadership, luxury travel advisors, and VIP guests.</li><li>
A proven ability to listen actively, understand needs, and clearly articulate solutions in a refined, service‑oriented manner is essential.</li><li>
Strong organizational skills and the ability to multitask, prioritize responsibilities, and meet deadlines in a fast‑paced, high‑expectation environment are required.</li><li>
The ability to work independently while also collaborating seamlessly with cross‑functional teams is essential.</li><li>
Flexibility to work extended hours, including evenings or weekends, and to travel for sales calls, agency visits, industry events, and trade shows is required based on business needs.</li><li>
Attendance at all required hotel meetings, trainings, and brand initiatives is expected.</li><li>
High standards of professional appearance must be maintained at all times, reflective of a polished, luxury lifestyle brand.</li><li>
Strict compliance with Highgate policies, procedures, and safety standards is required to support safe and efficient hotel operations.</li><li>
A results‑driven mindset is essential, with the ability to maximize productivity, identify challenges, and assist in implementing effective solutions.</li><li>
Strong problem‑solving skills are required, including the ability to anticipate, identify, and resolve issues proactively.</li><li>
The ability to analyze, interpret, and evaluate complex information and data from multiple sources is required to support business objectives.</li><li>
Absolute confidentiality must be maintained when handling sensitive information and luxury client relationships.</li></ul></div>

E11EVEN - Leisure Sales Manager

Nobu Hotel Chicago

<div>Job Summary
The Group Sales Manager will prospect, manage and develop key accounts for Nobu Hotel Chicago. Meet &amp; exceed individual room, banquet and ancillary revenue goals. Negotiate rates and hotel services within hotel revenue guidelines. Develop action plans for account solicitation in defined market/territory. Entertaining hotel clients both on and off property. Travel to feeder markets. Execute plans for representing the hotel on site visits and sales calls (phone &amp; in market). Attending required internal meetings for sales. Represent Nobu Hotel Chicago and RCD Hotels in the highest professional manner at all times.
Duties and Responsibilities<ul><li>
Execute sales activities to achieve budgeted goals</li><li>
Assist in the annual, quarterly and monthly strategic sales plan</li><li>
Analyze business to ensure booking guidelines and parameters for proper meeting space to guestroom ratio is appropriate to meet hotel&rsquo;s objectives
</li><li>Aggressively build and maintain professional and active relationships with clients, third parties and industry related counterparts, recognizing these key sources as lead generators</li><li>
Negotiate with clients and achieve maximum revenue/profit potential while exceeding clients expectations
</li><li>Maintain sales database with proper client and business information adherence to leader&rsquo;s expectations
</li><li>Support and plan special sales activities, promotions and client events</li><li>
Problem solve with other departments as needed to book business into the hotel</li><li>
Prepare details for groups prior to group arrival</li><li>
Participate in resume review meetings with applicable departments</li><li>
Conduct pre- and post-conference meetings as appropriate
</li><li>Enlist senior management and leverage relationships to interact with tentative or prospective clients in order to book business</li><li>
Actively participate in associations, events, clubs and boards</li><li>
Stay ahead of hotel competition- their new developments, services and amenities, to ensure competitive knowledge and strategy are current</li><li>
Review STR data for RevMAX</li><li>
Qualify RFPs, review market for comparable.</li><li>
Assume active ownership of assigned sales territory and responds to specific market needs, initiates needed action and suggests to sales leadership any necessary actions</li><li>
Perform all responsibilities in a timely and efficient manner, following established policy and projecting a favorable image of the hotel</li><li>
Discuss, support and innovate key service and product differentiators on an ongoing basis</li><li>
Complies with hotel standards for sales while working harmoniously and professionally with co-workers and leadership team</li><li>
Perform tasks and projects that support client schedules and sales revenue achievement such as assisting with telephone volume, walk-in site inspections, and evening and weekend appointments</li><li>
Has excellent product knowledge of hotel facilities, capacities and room dimensions as well as to have same knowledge of competitive hotels</li><li>
Participate in Setup and Breakdown of event spaces as required by business/events.</li><li>
Interface with the catering company and events team(s).</li><li>
Plan and/or attend and/or participate in meetings with hotel associates as well as pre-conference meetings</li><li>
Highly motivated and flexible, possessing the ability to take initiative, to succeed under pressure and meet deadlines</li><li>
Have analytical skills, as well as excellent problem recognition and resolution skills as well as the ability to objectively communicate troublesome spots ahead to the hotel&rsquo;s senior leadership</li><li>
Reading, writing and oral proficiency in the English language</li><li>
Knowledge of Sales, Reservation and Room&rsquo;s distribution functions</li><li>
Maintain a good working relationship with other colleagues by promoting teamwork and fostering a harmonious working climate</li><li>
Partake in a positive work ethic and surrounding environment</li><li>
Excellent communication skills verbal and written</li><li>
Professional, passionate and positive work environment</li><li>
Travel may be required for this position. Weekend and evening work is required at times</li><li>
All other responsibilities assigned by management</li></ul>
Working Conditions &amp; Physical Requirements<div><div>
Physical Effort: 
Significant portions of day require prolonged standing, moving and sedentary work. Ability to visually review documents and computer screen throughout day.</div><div> 
Physical Environment: 
Ability to walk or stand for extended periods of time during course of shift.</div><div> 
Manual Skills 
Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.</div><div> 
Work Schedule: 
Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel.</div><div> 
Safety: 
Responsible for operating within hotel safety guidelines, including the safe and responsible operation of hotel equipment. Reports and addresses safety concerns as they arise. Ensures safe handling of chemicals in accordance with hotel and department standards and utilizes proper personal protective equipment (PPE) when appropriate.</div> 
</div>
Qualifications<div><div>
Education: 
High school diploma or equivalent vocational training certificate required. College degree preferred. Degree in hospitality management preferred.</div><div> 
Experience: 
One to two years Hotel Sales Manager experience in a similar resort or Conference Center.</div><div> 
Computer Skill &amp; Other Technical Skills: 
Ability to utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required.</div><div> 
Communication: 
Ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred.</div><div> 
Other:<div> 
Must be customer-service oriented and have excellent hospitality skills.</div></div></div></div>

Group Sales Manager

PCH Hotels and Resorts

At Battle House Hotel and Spa and Riverview Plaza Hotel, we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.As a part of the PCH Hotels &amp; Resorts portfolio, we offer a robust compensation and benefits package, including:&middot; Health, Dental, Vision and Life Insurance including FSA and HSA options&middot; Short and Long-Term Disability&middot; Paid holidays, Vacations, PTO and Sick Leave.&middot; 401k with matching&middot; Tuition Reimbursement&middot; Hotel and Food and Beverage DiscountsAnd much more!Job Description:As a member of our hospitality team, the primary responsibility of a Sales Manager is to proactively seek out and secure large group and catering opportunities that have the potential for significant revenue growth. This role requires a proactive approach to identifying and pursuing new business opportunities while also nurturing existing client relationships. This role will play a vital role in driving revenue growth, cultivating customer loyalty, and positioning our company as a preferred choice for large group and catering events. Dedication to proactive sales efforts, exceptional service delivery, and building strong relationships will contribute to the success of the Sales team and the overall growth of the hotel.Detailed Job Summary&middot; Demonstrates a commitment to PCH's Customer Service Standards and the hotel's Brand Standards, ensuring the operational aspects of booked business align with these standards.&middot; Displays a customer-centric approach, understanding guests' needs, and providing personalized recommendations for features and services that exceed their expectations, fostering loyalty to PCH.&middot; Skillfully negotiates hotel services and executes PCH's Group Sales Agreement for each business opportunity, ensuring all terms are clearly defined and agreed upon.&middot; Collaborates with Event Management and/or Operations to deliver a seamless and exceptional customer experience that surpasses the customer's expectations.&middot; Engages with off-property sales channels in a coordinated and complementary manner to maximize sales efforts and avoid duplication.&middot; Proactively identifies, qualifies, and solicits new group/catering business to achieve personal and hotel revenue goals, actively seeking opportunities for growth.&middot; Maintains a comprehensive understanding of the market, including competitors' strengths and weaknesses, economic trends, supply and demand, and effectively leverages this knowledge to outperform the competition.&middot; Utilizes strong negotiation skills and creative selling abilities to successfully close business deals and skillfully negotiate contracts that benefit both the hotel and the customer.&middot; Establishes and nurtures strong relationships with existing and potential customers, engaging in sales calls, entertainment, FAM trips, trade shows, etc., to foster loyalty and generate future bookings.&middot; Actively engages with the local community to expand the customer base for group/catering sales opportunities, representing the hotel professionally and creating valuable connections.&middot; Effectively utilizes Marriott Global Source and other eTools, such as eRooming Lists, eProposals, and Passkey, to access valuable resources and information to enhance the sales process.&middot; Monitors and implements same-day selling procedures to optimize room revenue and effectively manage hotel occupancy levels.&middot; Conducts site inspections to showcase the hotel's offerings and amenities to potential clients, leaving a positive and lasting impression.&middot; Ensures accurate and comprehensive contract creation as required for each booking, following established guidelines and protocols.&middot; Sets a positive example for guest relations, delivering exceptional service and hospitality to all guests encountered during sales-related interactions.&middot; Provides thorough and effective turnover to Event Management or Customer Service, ensuring a seamless transition from sales to operations.&middot; Actively seeks feedback from guests to gauge product quality and service levels, effectively addressing and resolving any issues or complaints that arise.&middot; Attends pre- and post-convention meetings to understand group needs and gain insights into guest satisfaction regarding accommodations, meeting facilities, equipment, food, beverage, and overall experience.&middot; Reviews meeting planner results to gauge guest satisfaction levels, actively seeking ways to continuously improve service performance and exceed guest expectations.Job Type: Full-timePay: $60,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Shift:<ul><li>8 hour shift</li></ul>Work Location: In person

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