hospitality service associate

Accor Group

Job Title Room Service Attendant In-Room Dining Operations Dubai, UAE Job Description Room Service Attendant In-Room Dining Operations Dubai, UAE Position Overview Accor is seeking a courteous and detail-oriented Room Service Attendant to support in-room dining operations at one of its premium properties in Dubai. This is a guest-facing hospitality role ideal for candidates passionate about service, cleanliness, and timely food delivery in a five-star hotel setting. Whether you are a fresher or have prior experience, this is a great opportunity to start or grow your hospitality career with one of the world s leading hotel groups. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Food Services / Hospitality Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview In-Room Dining and Guest Service As a Room Service Attendant, you will deliver food and beverages to guest rooms while maintaining high levels of cleanliness, accuracy, and hospitality. You will work closely with the Room Service, Front Office, and Guest Relations teams to ensure efficient service and positive guest experiences. The role involves preparation, delivery, complaint resolution, and minibar monitoring in accordance with Accor brand standards. What You ll Do * Deliver in-room dining orders promptly and accurately as per service standards * Answer guest queries regarding the room service menu with confidence and courtesy * Ensure all minibars are restocked with non-expired items and monitored daily * Prepare mise-en-place for 24-hour room service operations * Handle guest complaints professionally or escalate to the Room Service Manager as needed * Maintain up-to-date knowledge of the room service menu, specials, and hotel policies * Attend regular departmental training and daily briefings * Communicate clearly during shift handovers and maintain guest-related confidentiality * Collaborate with housekeeping and other departments to meet guest needs * Follow hygiene, grooming, and uniform guidelines strictly * Assist in other areas of the hotel if required by operational needs Ideal Profile Service-Focused and Organized * Diploma or vocational qualification in hospitality preferred * 0 1 year experience in hotel operations; freshers are welcome to apply * Strong communication skills and ability to speak clearly and politely with guests * Basic knowledge of room service etiquette and safe food handling * Professional grooming and personal hygiene required at all times * Committed to delivering quality service and working collaboratively * Familiarity with HACCP standards and willingness to learn internal SOPs * Able to multitask, stay organized, and manage time efficiently in a fast-paced environment

Room Service Attendant

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25161371
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, Egypt, 11757VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: Less than 1 year related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Hostess

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25165513
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: Less than 1 year related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Waiter - Pool & Garden (Short-Term)

Glow Beauty On Demand

Quick Summary Bvlgari Resort Dubai is seeking a Guest Services Associate to deliver exceptional service experiences for luxury travelers. This role is central to maintaining the resort s reputation for elegance, exclusivity, and world-class hospitality. Job Details Location: UAE Location: Dubai Industry: Hospitality / Travel Function: Rooms &amp; Guest Services Operations Gender: Any Candidate Nationality: Any Job Type: Full-time Role Summary As a Guest Services Associate at Bvlgari Resort Dubai, you will play a key role in ensuring guests enjoy seamless and memorable stays in Dubai, UAE. The position involves front-line service delivery, attention to detail, and maintaining the luxury standards expected of one of the world s premier resort brands. What You ll Do * Welcome and assist guests on arrival, ensuring smooth check-in and check-out processes. * Handle guest inquiries with professionalism, providing accurate information on resort services and Dubai attractions. * Support the rooms and guest services team in daily operations. * Ensure guest requests and issues are managed promptly and effectively. * Maintain the highest standards of service, cleanliness, and presentation in line with brand expectations. Ideal Profile * Previous experience in guest services or front-of-house roles in a luxury hospitality environment. * Excellent communication and interpersonal skills. * Strong attention to detail and ability to anticipate guest needs. * Fluency in English; additional languages are an advantage. * Flexible, team-oriented, and able to work in a fast-paced resort setting.

Guest Services Associate

IHG Hotels & Resorts

Job Title Food and Beverage Associate Vignette Collection by IHG Dubai, UAE Job Description Food and Beverage Associate Vignette Collection by IHG Dubai, UAE Position Overview Vignette Collection by IHG is looking for a dedicated Food and Beverage Associate to deliver exceptional service across dining operations. This role involves welcoming guests, managing orders, processing transactions, and ensuring a memorable dining experience that reflects luxury hospitality standards. Job Details Location: UAE Location: Dubai Industry: Hospitality and Tourism Function: Food Preparation / Service Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Greet guests, present menus, and inform them of specials and menu updates. * Take food and beverage orders, input into POS system, and ensure special requests are recorded. * Upsell menu items including beverages and desserts. * Serve food and drinks, refill glasses, and maintain dining standards. * Process payments, issue receipts, and reconcile daily transactions. * Assist with basic cleaning and setup duties as directed by management. * Provide accurate product and service knowledge to guests. * Handle guest inquiries and resolve service issues promptly. * Support other F&amp;B outlets within the property as needed. * Adhere to grooming, hygiene, and appearance standards. * Assist with end-of-day financial reconciliations and reporting. Ideal Profile * 2 3 years of experience in a similar role within a luxury hotel. * Strong problem-solving and customer service skills. * High attention to detail and reliability under pressure. * Team-oriented with excellent communication abilities in English; additional languages a plus. * Basic knowledge of cooking and wine service. * Familiarity with POS systems and transaction handling. Skills Set * Food and beverage service operations. * Upselling and guest engagement. * POS and transaction management. * Wine service and menu knowledge. * Customer service and teamwork.

Food and Beverage Associate

Job Title Front Office Associate Accor Hotels Dubai, UAE Job Description Front Office Associate Accor Hotels Dubai, UAE Position Overview Accor Hotels in Dubai is seeking a dynamic and service-oriented Front Office Associate to deliver a seamless guest experience from arrival to departure. This role focuses on providing exceptional customer service, maintaining brand standards, and supporting efficient front office operations to ensure guest satisfaction and loyalty. Job Details Location: UAE Location City: Dubai Industry: Hospitality / Travel Function: Front Desk / Guest Services Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full Time Core Duties Welcome guests warmly, ensuring a smooth check-in and checkout process. Manage guest inquiries, reservations, and special requests with professionalism and efficiency. Provide detailed information about hotel facilities, services, and local attractions. Record and fulfill guest preferences to personalize their stay. Resolve guest concerns promptly to maintain satisfaction and loyalty. Maintain accurate guest records and process payments securely. Operate Opera Cloud PMS efficiently to handle reservations and room assignments. Coordinate with housekeeping and other departments for room readiness. Manage cash, credit card transactions, and billing accurately. Assist in night audit procedures when required. Promote Accor loyalty programs and encourage guest enrollments. Candidate Requirements Diploma or degree in Hospitality, Tourism, or related field. 1 2 years of front office or customer service experience, preferably in hotels. Fluency in English and Bahasa Indonesia; additional languages are a plus. Strong interpersonal and communication skills. Proficiency in Opera Cloud PMS or similar hotel management systems. Ability to multitask in a fast-paced environment. Flexibility to work varied shifts, weekends, and holidays.

Front Office Associate

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara World Islands Dubai employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service.
 </li>
 <li>
 Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.
 </li>
 <li>
 Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
 </li>
 <li>
 During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
 </li>
 <li>
 Assist in maintaining a highly motivated and well trained staff
 </li>
 <li>
 Open and close shift in accordance with Manager&rsquo;s Checklist.
 </li>
 <li>
 Train, maintain and enforce all Anantara World Islands Dubai Service Standards
 </li>
 <li>
 Properly execute revenue and check control procedures on shift
 </li>
 <li>
 Maintain a safe and sanitary work environment for all Associates and guests
 </li>
 <li>
 Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)
 </li>
 <li>
 Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
 </li>
 <li>
 Be on the floor during entire meal period and ensure adequate coverage
 </li>
 <li>
 Ensure that only a quality product is being served
 </li>
 <li>
 Maintain proper Associate uniform standards
 </li>
 <li>
 Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
 </li>
 <li>
 Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling, time adjustments, etc.)
 </li>
 <li>
 Assist any Associate in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates
 </li>
 <li>
 Encourage problem solving by Associates through proper training and empowerment, to ensure guest satisfaction.
 </li>
 <li>
 Establish effective communication with Associates to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantara World Islands Dubai&rsquo;s Guarantee of Fair Treatment Policy
 </li>
 <li>
 Identify and recommend incentive programs, new ideas, and methods of operation
 </li>
 <li>
 This is a highly visible guest service position, requiring above average communication skills
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in a Food &amp; Beverage/Restaurant/Outlet operations leadership role
 </li>
 <li>
 Passion for leadership and teamwork
 </li>
 <li>
 Eye for detail to achieve operational excellence
 </li>
 <li>
 Excellent guest service skills
 </li>
 <li>
 Arabic speaker is a plus
 </li>
 </ul>
</div>

Outlet Supervisor - Qamar

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