hospitality services manager

Compass Group

<div><div>Summary: As a Conference Services Manager, you will provide the primary support to create the appropriate environment for effective meetings and events. You will serve as the manager of the customer service process, receiving customer input and responding back with a plan of action. The Conference Services Manager is the point of contact for all users, coordinating events of all types from start to finish while keeping the customers and operation in mind by maximizing space.
 
 
Essential Duties and Responsibilities:</div><ul><li>
Effectively plans and communicates to all departments the expressed need of the customer.</li><li>
Works directly with leadership to ensure all catering options/menus are presented to the customer accurately.</li><li>
Ensures that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team.</li><li>
Works closely with the Audio Visual team to handle room set-ups, A.V. needs, and special requests.</li><li>
Assists management in analyzing all aspects of the operation and reporting on any aspect that does not seem to be functioning properly.</li><li>
Performs other duties as assigned.</li></ul><div>
</div><div>
Qualifications:</div><ul><li>
2 years of hotel, corporate or conference center experience.</li><li>
Previous conference services management or supervisory experience.</li><li>
Basic understanding of AV equipment.</li><li>
Ability to lift/move conference furniture and equipment.</li><li>
Superior quantitative, oral and written communications and problem-solving/strategizing skills.</li><li>
Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.</li><li>
Bachelor&rsquo;s degree is preferred.</li></ul></div>

Corporate Hospitality Services Manager/Community Manager Lead

brilliant mind events

Location: Qatar We are hiring a Hospitality Manager to oversee hospitality services, including food and beverage coordination, for an international event in Qatar. You will manage all guest services, ensuring high-quality service is delivered to all attendees.If you have experience in hospitality management and a passion for guest service, apply now! Apply now!Job Types: Full-time, Part-time, Temporary

Hospitality Manager

Grand Mirage Ghana

<div>
 
 
 Duty Manager (Hospitality Industry)
 
 
 
 
 Location: Airport Residential Area, Accra
 
 
 
 
 Employment Type: Full-Time
 
 
 
 
 Experience Level: 3 to 5 Years
 
 
 
 
 
 
 
 Job Overview
 
 
 
 
 The Duty plays a critical role in ensuring the operational excellence of the company&rsquo;s hospitality facilities, acting as the duty manager the role will be the backbone of our operational excellence to oversee the maintenance and functionality of our physical infrastructure, ensuring all systems from high-end guest rooms amenities to behind-the-scenes HVAC and life safety systems to operate at peak efficiency. The job goal is to provide a seamless, safe, and world-class environment for both our guests.
 
 
 
 
 &nbsp;
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee the full operation and maintenance of all MEP and technical systems including electrical, plumbing, HVAC, elevators, generators, water pumps, fire protection systems, CCTV, and access control.
 </li>
 <li>
 Coordinate with Housekeeping and Front Office to prioritize guest room repairs and public area aesthetics, ensuring minimal disruption to the guest experience.
 </li>
 <li>
 Ensure the property adheres to all local and national health, safety, fire, and environmental regulations.
 </li>
 <li>
 Lead and manage multidisciplinary teams including engineering, maintenance, security, housekeeping, laundry, front desk and shared amenity operations (e.g., Sports area, caf&eacute;, gym, business lounge), ensuring they meet estate standards.
 </li>
 <li>
 Supervise and mentor maintenance staff by overseeing daily operations through structured technical task plans, inspection checklists, and routine quality audits, fostering a culture of high performance and guest-centric service.
 </li>
 <li>
 Monitor water meter readings, generate utility bills, coordinate distribution and follow up on payments in liaison with the accounts department.
 </li>
 <li>
 Maintain up-to-date resident records, parking allocations, and access control data with high accuracy.
 </li>
 <li>
 Ensure accurate documentation and timely reporting of operational issues, disciplinary actions, incidents, and service updates.
 </li>
 <li>
 Coordinate with the warehouse team to monitor inventory levels, approve item replacements, and track asset usage across departments.
 </li>
 <li>
 Liaise with external service providers and government authorities regarding compliance, permits, and inspections.
 </li>
 <li>
 Prepare and present regular performance reports, incident summaries, and operational insights for executive management or property owners.
 </li>
 <li>
 Uphold the estate&rsquo;s brand image by maintaining all common areas, lobbies, corridors, and amenities in pristine condition and ensuring a premium living experience for residents.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 
 Education:
 
 &nbsp;A bachelor&rsquo;s degree in&nbsp;
 
 Hotel and Hospitality Management, or equivalent Degree
 
 </li>
 <li>
 
 Experience:
 
 &nbsp;Minimum of&nbsp;3 to 5 years of duty management experience, in a 3, 4 or 5-star hotel environment.
 </li>
 <li>
 Strong technical knowledge of MEP systems in hospitality or residential estates
 </li>
 <li>
 Excellent reporting, documentation, and stakeholder coordination skills
 </li>
 <li>
 Strong knowledge of building automation systems, HVAC, and commercial plumbing.
 </li>
 </ul>
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership, communication, and decision-making skills to manage teams and resolve issues under pressure.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Professional appearance and strong interpersonal skills
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High level of organization, reliability, and attention to detail
 
 
 &nbsp;
 
 
 
 
 
 
 Personal Qualities:
 
 
 <ul>
 <li>
 A "guest-first" mentality with a calm approach in high-pressure or emergency situations.
 </li>
 <li>
 Excellent negotiation skills for managing external vendors and contractors.
 </li>
 <li>
 Ability to work flexible hours, including weekends or holidays, as required by the 24/7 nature of the hospitality industry.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 &nbsp;Competitive salary and other benefits
 </li>
 <li>
 &nbsp;Opportunity to gain hands-on experience in the Hospitality Industry
 </li>
 <li>
 &nbsp;Professional growth and career development
 </li>
 <li>
 &nbsp;Supportive and professional work environment
 </li>
 </ul>
 <li>
 
 </li>
</div>

Duty Manager (Hospitality)

TownX Real Estate Development LLC

TownX Real Estate Development LLC is a leading Dubai-based property developer, recognized for delivering premium residential communities that reflect luxury, quality, and exceptional client experience. Our commitment extends beyond construction to ensuring a world-class service journey for residents, guests, and stakeholders.Role SummaryWe are seeking a highly experienced male hospitality professional with a minimum of 5 years&rsquo; experience in luxury or 5-star service environments. The role requires a polished, service-driven individual capable of delivering exceptional guest experiences while representing the company with professionalism, confidence, and discretion.The successful candidate will play a key role in guest relations, service excellence, and operational coordination, ensuring all interactions reflect the highest standards of hospitality.Key Responsibilities<ul><li>Deliver personalized, high-quality guest services that consistently meet 5-star hospitality standards.</li><li>Serve as a primary point of contact for guests, handling inquiries, requests, and complaints with professionalism, efficiency, and discretion.</li><li>Anticipate guest needs and proactively provide solutions to enhance overall experience.</li><li>Coordinate closely with internal departments to ensure seamless service delivery and smooth daily operations.</li><li>Maintain comprehensive knowledge of company services, facilities, and local attractions to provide accurate recommendations.</li><li>Support, guide, and mentor junior staff on service standards, etiquette, and best hospitality practices.</li><li>Ensure impeccable personal presentation, conduct, and adherence to company service protocols at all times.</li><li>Assist in guest arrivals, VIP handling, events, and concierge-style services when required.</li></ul>Qualifications &amp; Experience<ul><li>Minimum 5 years of experience in hospitality or guest services, preferably within 5-star hotels, luxury residences, resorts, or premium service environments.</li><li>Strong command of English; additional languages are an advantage.</li><li>Proven ability to manage high-profile guests and demanding service expectations.</li><li>Excellent interpersonal, communication, and problem-solving skills.</li><li>Ability to work flexible hours in a fast-paced, service-oriented environment.</li><li>Professional appearance, strong work ethic, and service-focused mindset.</li></ul>Job Type: Full-timePay: From AED5,000.00 per month

SENIOR HOSPITALITY PROFESSIONAL / GUEST SERVICES SPECIALIST (Male)

Best Choice Recruitment Consultancy

Job SummaryThe Head of Human Resources is responsible for leading and managing the overall HR strategy and operations for the organization within the hospitality sector. This role ensures the development of a high-performance culture focused on exceptional guest service, employee engagement, talent development, compliance, and operational excellence. The Head of HR will align HR strategies with business goals to drive workforce effectiveness and organizational growth.Key Responsibilities1. Strategic HR Leadership<ul><li>Develop and implement HR strategies aligned with business objectives.</li><li>Act as a strategic advisor to senior leadership.</li><li>Lead workforce planning and organizational development initiatives.</li><li>Drive culture transformation and employee engagement strategies.</li></ul>2. Talent Acquisition &amp; Workforce Planning<ul><li>Oversee recruitment strategies for all hospitality roles (front office, F&amp;B, housekeeping, operations, management).</li><li>Ensure effective onboarding processes.</li><li>Develop employer branding initiatives to attract top talent.</li><li>Manage seasonal workforce planning (if applicable).</li></ul>3. Learning &amp; Development<ul><li>Design and implement training programs focused on service excellence.</li><li>Develop leadership development and succession planning programs.</li><li>Promote continuous learning culture.</li><li>Monitor training effectiveness and ROI.</li></ul>4. Employee Relations &amp; Engagement<ul><li>Lead employee engagement surveys and action plans.</li><li>Manage grievance handling and disciplinary processes.</li><li>Promote a positive work environment aligned with hospitality service standards.</li><li>Ensure fair and consistent HR policies implementation.</li></ul>5. Compensation &amp; Benefits<ul><li>Develop competitive compensation structures.</li><li>Oversee payroll management.</li><li>Conduct market benchmarking for hospitality industry standards.</li><li>Manage benefits programs and employee wellness initiatives.</li></ul>6. Compliance &amp; Labor Law<ul><li>Ensure compliance with local labor laws and hospitality regulations.</li><li>Maintain employee records and HR documentation.</li><li>Oversee audits and legal compliance matters.</li><li>Manage health &amp; safety standards in coordination with operations.</li></ul>7. Performance Management<ul><li>Design and oversee performance appraisal systems.</li><li>Implement KPIs aligned with guest satisfaction and operational goals.</li><li>Support managers in performance improvement plans.</li></ul>8. HR Operations &amp; Systems<ul><li>Oversee HRIS implementation and management.</li><li>Monitor HR metrics (turnover, retention, absenteeism, cost per hire).</li><li>Prepare HR reports for senior management.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (Master&rsquo;s preferred).</li><li>10&ndash;15 years of progressive HR experience, with at least 5 years in hospitality.</li><li>Experience in hotels, resorts, restaurants, or hospitality groups preferred.</li><li>Strong knowledge of labor laws and hospitality industry regulations.</li><li>Proven experience in managing multi-site operations (if applicable).</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>HR Manager : 10 years (Preferred)</li><li>Hospitality sector : 10 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>

Head of HR - Hospitality sector experience require

Topgolf

<div>What You'll Do
As a Hospitality Manager, your role is vital in ensuring that our associates deliver exceptional service to our guests. You will be responsible for hiring and training new associates, monitoring performance, and implementing new training initiatives.
Annual Base Salary: From $55,000 + based on experience. Position also includes competitive quarterly bonus structure, merit plan, full health benefits, 401K with company match, and a lucrative PTO package!<h2 class="jobSectionHeader">
How'll You'll Do It</h2><ul><li>
Set up and run hiring events to keep up with venue staffing needs.</li><li>
Collaborate with department heads to identify specific training gaps or needs for hospitality staff.</li><li>
Deliver engaging training programs for managers and associates.</li><li>
Organization and inventory of training materials, manuals, and resources to support training initiatives.</li><li>
Evaluate the effectiveness of training programs through assessments and feedback, making improvements as necessary.</li><li>
Coordinate and schedule training sessions to ensure all staff receive proper training.</li><li>
Monitor the performance and progress of trainees, providing coaching and additional support when required.</li><li>
Stay updated on industry trends and best practices in hospitality training.</li></ul>
What We're Looking For<ul><li>
Strong leadership experience in the restaurant, F&amp;B, entertainment, or similar industry.</li><li>
Proven experience as a manager in the hospitality industry.</li><li>
Excellent knowledge of hospitality principles, guest service, and etiquette.</li><li>
Effective communication and interpersonal skills.</li><li>
Experience with learning management systems (LMS) is preferred.</li><li>
Ability to assess training needs and develop customized training solutions.</li></ul>
BENEFITS
Free Play &amp; 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform &ndash; and that&rsquo;s just for starters for those who qualify. View playmaker benefits here. 
ADA 
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. 
 
EEO Statement 
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. 
 
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. 
 
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. 
 
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</div>

The PENTA Building Group

<div><div>The PENTA Building Group is searching for a construction Hospitality Project Executive with prior hospitality construction project experience to join our team in Phoenix, AZ!</div><div>
</div><div>
The Hospitality Project Executive is responsible for the management and coordination of the project team (or teams); and, in conjunction with the Project Manager and General Superintendent, assumes corporate-level responsibility and accountability for the success of the hospitality project(s) they are assigned to.
</div><div>
</div>A PENTA Hospitality Project Executive will also:<ul><li>
Lead major hospitality construction projects or multiple concurrent hospitality projects. Ensure all PENTA procedures and processes are followed by assuming project accountability from conceptual drawings to post-construction.</li><li>
Demonstrate project-level leadership and corporate-level leadership.</li><li>
Serve as the primary point of contact between PENTA and hospitality clients and Owner&rsquo;s Representatives to foster, strengthen, and protect long-term client relationships.
</li><li>Mentor and coach Project Managers and Superintendents to take on this role as appropriate.</li><li>
Develop or oversee the development of budgets, creation of bid packages, and de-scope of subcontractors on Cost plus / GMP projects.</li><li>
Participate in go/no-go decisions on prospective hospitality projects.</li><li>
Conduct initial plan reviews, lead project kickoff meetings, and develop a deep understanding of the hospitality scope.</li><li>
Review the Prime Contract in its entirety and ensure that all requirements and obligations are understood and addressed with project controls, documentation, procedures, etc. Delegate to project team members as required.</li><li>
Monitor and/or manage the Buyout of general condition items.</li><li>
Monitor and/or manage the development of the procurement schedule, including MEP components.</li><li>
Develop and/or delegate the development of the project chart of accounts with cost codes using PENTA standard cost codes.</li><li>
Oversee the creation and management of the Master Project Schedule, logistics planning, phasing, shutdown coordination, and procurement schedule alongside the project team.</li><li>
Ensure that Purchase Orders are issued and executed and the Purchase Order log is maintained according to PENTA standard operating procedures.</li><li>
Oversee and monitor all change management processes, ensuring changes are clearly communicated to hospitality clients with sensitivity to budget constraints and operational impacts.</li><li>
Monitor and track project insurances and bonds to ensure compliance with project and PENTA requirements.</li><li>
Assume responsibility for ensuring that PMs manage all costs on the project. Report costs monthly according to the PENTA standard cost reporting procedures.</li><li>
Review Monthly Project Financial Reports for accuracy and that it meets the project financial goals.</li><li>
Monitor subcontractor pay applications and the vendor and subcontractor payable process to ensure payments are being made on a timely basis. Direct course corrections as required.</li><li>
Ensure the project team generates Project Completion Report and that the cost history report, unit cost analysis, subcontractor evaluations, and lessons learned report are all completed in accordance with standard operating procedures. Review closeout information with the Estimating department.</li><li>
Maintain existing relationships with architects and industry partners, and identify new business development opportunities to establish new clients in the hospitality industry.</li><li>
Drive annual revenue and backlog growth by proactively cultivating new hospitality client relationships and converting them into successful, repeat projects.</li><li>
Promote safety culture by understanding OSHA requirements and company's safety policies and procedures.</li><li>
Build and develop project teams both from an internal standpoint and a subcontractor standpoint. Conduct career development discussions for Project Managers, Project Engineers, and Contract Administrators.</li><li>
Perform additional duties as assigned, supporting both project success and the long-term growth of PENTA Hospitality.</li></ul><div></div><div>
We trust that you have:</div><ul><li>
10+ years minimum of senior-level construction project management experience</li><li>
Minimum 5 years of large ($50MM - $200 MM) hospitality commercial project experience is required; casino gaming experience is a plus</li><li>
Proven experience leading and managing a team of direct reports</li><li>
Degree in Construction Management or a related field is preferred</li><li>
OSHA 10 or 30 is required</li><li>
Fluency in reading, quantifying, and analyzing construction drawings</li><li>
Competent understanding of construction scheduling and sequencing</li><li>
The ability to work efficiently on fast-paced construction projects with accelerated schedules</li><li>
Proven ability to adapt behavior or work methods in response to new information or conditions</li><li>
Experience with follow-up and monitoring of work to ensure quality standards and attention to detail</li><li>
A positive attitude and team player mindset</li></ul></div>

Hospitality Project Executive

Search 10000+ Hospitality services manager jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 hospitality services manager jobs Near Me

Corporate Hospitality Services Manager/Community Manager Lead

Hospitality Manager

Duty Manager (Hospitality)

SENIOR HOSPITALITY PROFESSIONAL / GUEST SERVICES SPECIALIST (Male)

Head of HR - Hospitality sector experience require

Hospitality Manager

Hospitality Project Executive