hospitality services manager

Sullivan's Fish Camp

Job Summary:The Hospitality/Floor Manager plays a hands-on leadership role on the restaurant floor, ensuring every guest receives exceptional service while fostering a positive, high-performing team culture. You&rsquo;ll serve as the key liaison between the front-of-house staff, the culinary team, and guests&mdash;championing excellence in every detail of the dining experience.Key Responsibilities:<ul><li>Lead, train, and inspire FOH team members to deliver warm, attentive, and elevated service.</li></ul><ul><li>Maintain a visible presence on the floor, actively engaging with guests to ensure satisfaction and resolve issues gracefully.</li></ul><ul><li>Monitor daily operations with a sharp eye for detail&mdash;from table presentation to service timing.</li></ul><ul><li>Support the GM in implementing systems and processes that drive efficiency and consistency.</li></ul><ul><li>Foster a culture of teamwork, respect, and continuous improvement.</li></ul><ul><li>Assist in recruiting, onboarding, and scheduling staff to ensure optimal coverage and performance.</li></ul><ul><li>Uphold and model all health, safety, and sanitation standards.</li></ul><ul><li>Identify opportunities for service or operational enhancements and participate in strategic planning for growth.</li></ul>What We&rsquo;re Looking For:<ul><li>Proven experience in a supervisory or managerial role in a full-service or upscale casual restaurant.</li></ul><ul><li>Passion for hospitality and a strong commitment to delivering exceptional guest experiences.</li></ul><ul><li>High emotional intelligence with a natural ability to motivate, coach, and lead a team.</li></ul><ul><li>Attention to detail and a proactive approach to problem-solving.</li></ul><ul><li>Ability to thrive in a dynamic environment and maintain composure under pressure.</li></ul><ul><li>Familiarity with POS systems, scheduling software, and service standards.</li></ul><ul><li>Flexible availability including evenings, weekends, and holidays.</li></ul>What We Offer:<ul><li>Competitive salary</li></ul><ul><li>Opportunities for advancement and professional development</li></ul><ul><li>A collaborative and supportive team environment</li></ul><ul><li>Staff / Manager meals and employee perks</li></ul><ul><li>The chance to grow with a brand rooted in quality, community, and hospitality</li></ul>Job Type: Full-timePay: From $60,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul>Work Location: In person

Hospitality Manager

Qiddiya Investment Company

<div>About the Role
Qiddiya is Saudi Arabia&rsquo;s future capital of entertainment, sports, and culture &mdash; a 360 km&sup2; mega-project just outside Riyadh. From F1-grade racetracks and theme parks to stadiums and performance venues, we&rsquo;re creating a destination like no other. This is more than a project &mdash; it&rsquo;s a national transformation. As construction accelerates, we&rsquo;re hiring ambitious talent to help shape it. If you&rsquo;re driven by scale, impact, and the chance to build something iconic from the ground up &mdash; Qiddiya is calling.
Job Summary
We are seeking a motivated and detail-oriented Hotel Asset Manager to join our growing team. This role is ideal for a candidate with at least 3 years of experience in hospitality asset management or development, who can manage hotel assets from concept and planning stages through to operations and performance optimization.
The Asset Manager will play a key role in maximizing the value of hotel assets by overseeing operator relationships, monitoring performance, and supporting development and pre-opening activities for new hotel projects. The ideal candidate will be an Arabic and English speaker, and have a strong understanding of both the local and international hospitality landscape.
Key Responsibilities<ul>
<li>
Asset Oversight</li>
<li><ul><li>Manage a portfolio of hotel assets across various stages &ndash; pre-development, development, pre-opening, and operations.</li>
<li>Monitor operator performance, ensuring alignment with ownership objectives and brand standards.</li>
<li>Analyze financial and operational KPIs (e.g., RevPAR, GOP, NOI, flow-through) and recommend strategies to improve performance.</li>
</ul></li><li>Development &amp; Pre-Opening</li>
<li><ul><li>Support feasibility studies, brand selection, and contract negotiations (HMA, TA, LOI).</li>
<li>Coordinate with development teams, designers, and project managers to ensure delivery aligns with brand and operational requirements.</li>
<li>Assist in pre-opening budget reviews, FF&amp;E procurement, and operational readiness activities.</li>
</ul></li><li>Strategic Planning &amp; Reporting</li>
<li><ul><li>Prepare asset management reports, investment memos, and board presentations.</li>
<li>Work closely with finance, legal, and development teams to ensure smooth execution of asset strategies.</li>
<li>Assist in annual business plan and CapEx reviews with hotel operators.</li>
</ul></li><li>Stakeholder Engagement</li>
<li><ul><li>Serve as a key point of contact between ownership, operators, and external consultants.</li>
<li>Conduct regular site visits and performance review meetings with hotel GMs and management teams.</li>
<li>Ensure compliance with local regulations and ownership standards.</li>
</ul></li>
</ul>Requirements<ul>
<li>
Bachelor&rsquo;s degree in hospitality management, or related field
</li><li>Minimum 3 years of relevant experience in hotel asset management, development, or hospitality consulting</li>
<li>Strong financial acumen and ability to interpret hotel operating statements and budgets</li>
<li>In-depth understanding of financial principles, budgeting processes, and asset lifecycle management.</li>
<li>Excellent communication and negotiation skills and stakeholder management capabilities</li>
<li>Proficient in Microsoft Excel, PowerPoint, and hospitality data tools (e.g., STR, HotStats)</li>
<li>Bilingual in Arabic and English (preferred)</li>
</ul><ul><li>Prior experience working with or for international hotel brands or operators (e.g., Marriott, Hilton, Accor)</li>
<li>Prior experience working within the master developer organisation, developing large hospitality or mixed-use projects
</li></ul>Benefits<ul>
<li>
Career development opportunities within a rapidly growing hospitality investment platform</li>
<li>Collaborative and dynamic work environment</li>
<li>Exposure to high-profile hotel and mixed-use developments in Saudi Arabia</li>
<li>Competitive salary and performance-based bonus</li></ul></div>

Manager - Hospitality Asset Management - CDUP 2079 CDU8

Millennium Hotels and Resorts MEA

<div>Hospitality Finance Manager is responsible for overseeing the financial consolidation and reporting across multiple properties within the region. This role plays a key part in ensuring financial consistency, compliance, and operational efficiency.
Key Job Responsibilities: 
<ul>
<li>Manages regional consolidation and financial reporting.</li>
<li>Standardize financial policies and templates across all properties.</li>
<li>Supports internal audit and ensure compliance.</li>
<li>Coordinates with property-level finance teams to ensure accurate reporting.</li>
<li>Reviews monthly P&amp;L statements in detail and identify spending strategies.</li>
<li>Ensures all hotels follow USALI standards and a uniform chart of accounts.</li>
<li>Balance sheet review and cash management.</li>
<li>Coordinate with Procurement to review processes and Annual Maintenance Contracts (AMCs).</li>
<li>Bachelor&rsquo;s degree in Accounting, Finance, or related field (CPA preferred).</li>
<li>5&ndash;8 years&rsquo; experience in financial management, preferably in hospitality.</li>
<li>Strong knowledge of USALI standards and multi-property financial consolidation.</li>
<li>Excellent analytical, communication, and coordination skills.</li></ul></div>

Hospitality Finance Manager

Al Ghalia Trading

Key Purpose To drive B2B sales growth, develop strong client relationships, and ensure long-term business success through strategic account management and team leadership.Core Responsibilities Business Development &ndash; Identify and acquire new clients; retain existing ones. Account Management &ndash; Maintain strong relationships and meet client needs. Sales &amp; Marketing &ndash; Drive sales through targeted strategies and market analysis. Negotiation &ndash; Handle contracts ensuring favorable outcomes for the company. Team Management &ndash; Lead, coach, and set goals for the B2B team. Data Analysis &ndash; Use sales data and feedback to guide decision-making. Communication &ndash; Effectively liaise with clients, internal teams, and leadership. Strategy Development &ndash; Craft long-term growth plans and optimize operations. Risk Management &ndash; Identify and mitigate business risks. Customer Service &ndash; Ensure high levels of satisfaction and resolve issues. Industry Knowledge &ndash; Stay informed of market trends and adapt strategies. Budget Management &ndash; Oversee and align spending with company objectives.Reports/Collaboration With Executive Chef. Operations Director. B2B Sales Manager. Boutique Manager. Food Safety &amp; Finance Teams.Required Skills &amp; Competencies Minimum 5 years of experience in the food industry within KSA. Strong network and contacts with hotels, caf&eacute;s, and restaurants. Passionate, customer-focused, strong communicator. Excellent leadership and networking skills. Strong background in customer service and food safety. Effective decision-making and problem-solving abilities.Job Types: Full-time, ContractExperience:<ul><li>hospitality : 10 years (Required)</li></ul>

B2B Manager - Hospitality

Peak Performance Advisors (OPS) PVTLTD

Company Overview: We are a premium beauty and wellness brand expanding into the luxury hospitality segment across Dubai. Our mission is to bring high-end beauty solutions to international hotel salons and spas, ensuring elegance, consistency, and superior guest experiences.Role Objective:To establish, manage, and grow partnerships with 5-star hotels, international chains, and luxury salons by introducing and marketing our exclusive range of beauty products.Key Responsibilities:<ul><li>Identify and onboard salons located inside 4-star and 5-star international hotels.</li><li>Build strong professional relationships with Hotel Directors, Spa Managers, and Procurement Heads.</li><li>Conduct product presentations, demonstrations, and brand awareness sessions for salon professionals.</li><li>Develop and maintain a client pipeline of luxury hotel partnerships in Dubai.</li><li>Negotiate contracts and ensure product placements align with brand image and quality standards.</li><li>Collaborate with the marketing team to execute promotional campaigns in hospitality spaces.</li><li>Ensure monthly sales and expansion targets are achieved with measurable outcomes.</li></ul>Required Qualifications &amp; Skills:<ul><li>Minimum 3&ndash;5 years of experience in hospitality sales, beauty brand partnerships, or B2B luxury marketing.</li><li>Strong existing network across Dubai&rsquo;s hotel and salon industry.</li><li>Excellent English communication and presentation skills; Arabic is an added advantage.</li><li>Valid UAE Driving License &ndash; mandatory.</li><li>Well-groomed, professional appearance with strong interpersonal etiquette.</li><li>Ability to independently meet senior officials and represent the brand with poise.</li></ul>Work Location:Dubai, UAE (Field-based, frequent hotel visits)Job Type: Full-timePay: AED3,000.00 - AED6,000.00 per month

Hospitality (BDM)

Client of Talent Bridge HR Consultancy Dubai

Patient Experience Manager | Healthcare Guest Relations Manager | Premium Hospital Patient Services | Jobs in Dubai 
 Location: Muhaisnah 1, Dubai, United Arab Emirates 
Industry: Healthcare / Patient Services / Hospitality 
Reports To: Hospital Administration / Foundation Leadership 
Salary (tax-free): Please fill in your expectation in the application
 Patient Experience Manager | Healthcare Guest Relations Manager | Premium Hospital Patient Services | Jobs in Dubai 
 About the Role: 
Our client, a prestigious Charity Foundation established in 2022 by a legacy family group with an 85-year history in the UAE, is seeking a Patient Experience Manager to join their new premium hospital in Dubai. The Foundation focuses on healthcare and education, providing a secure and dynamic environment that fosters growth and development.
This is a unique opportunity to contribute to a foundation-led healthcare initiative at a premium facility. The successful candidate will be responsible for designing and implementing a world-class patient experience, ensuring service excellence and customer satisfaction throughout the patient journey. Candidates with experience in healthcare or high-end hospitality will be ideally suited for this role.
 Key Responsibilities 
<ul>
 <li>Lead, plan, and implement a premium patient experience strategy across all hospital touchpoints.</li>
 <li>Ensure every patient receives a seamless, compassionate, and high-quality service from admission to discharge.</li>
 <li>Collaborate with medical, nursing, and administrative teams to integrate patient feedback into service improvements.</li>
 <li>Develop, implement, and monitor patient experience policies, standards, and training programs.</li>
 <li>Conduct regular assessments and satisfaction surveys to measure and improve the patient journey.</li>
 <li>Manage escalated concerns and resolve issues with empathy and professionalism.</li>
 <li>Benchmark patient service standards against best practices in both healthcare and luxury hospitality.</li>
 <li>Train and mentor staff to deliver premium, patient-focused service.</li>
</ul>
 Candidate Requirements 
<ul>
 <li>Proven track record in a similar role within healthcare or luxury hospitality.</li>
 <li>Strong understanding of premium patient or customer experience management.</li>
 <li>Excellent communication, leadership, and interpersonal skills.</li>
 <li>Healthcare/medical knowledge is not required, but prior exposure is an advantage.</li>
 <li>Professional, polished, and customer-focused personality with attention to detail.</li>
</ul>
 Benefits &amp; Compensation 
<ul>
 <li>Stable and secure work environment within a prestigious Foundation.</li>
 <li>Excellent career growth and long-term opportunities.</li>
 <li>Competitive compensation package and benefits as per UAE Labour Law.</li>
</ul>
 Similar Job Titles in Dubai 
<ul>
 <li>Patient Experience Manager</li>
 <li>Guest Relations Manager Healthcare</li>
 <li>Patient Services Manager</li>
 <li>Healthcare Customer Experience Lead</li></ul>

Patient Experience Manager

Hilton

<div>Human Resources Manager
A Human Resources Manager is responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience while assisting with Human Resources strategy and managing succession planning. 
 
 
What will I be doing? 
As a Human Resources Manager, you are responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience. A Human Resources Manager will also be required to manage succession planning and assist the HR Director with strategy. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Provide and deliver first-class employee relations services to the hotel</li>
<li>Assist Human Resources Director with Human Resources strategy</li>
<li>Manage succession planning with senior managers during the bi-annual appraisal process</li>
<li>Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability</li>
<li>Support managers to ensure success of their teams</li>
<li>Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out</li>
<li>Support the hotel with departmental training requirements</li>
<li>Ensure completion of management reports for head office and region</li>
<li>Control costs when possible and assist in meeting hotel/departmental financial targets</li>
<li>Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines</li>
<li>Ensure completion of training for hotel security, fire regulations and other health and safety legislation</li>
<li>Work with local organisations and schools to promote the hospitality industry</li>
<li>Assist and resolve team member and management queries</li>
</ul>What are we looking for? 
A Human Resources Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous HR managerial experience</li>
<li>CIPD qualified</li>
<li>Positive attitude</li>
<li>Good communication and people skills</li>
<li>Committed to delivering a high level of customer service, both internally and externally</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of hospitality</li>
<li>IT proficiency</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Human Resources Manager

Search 10000+ Hospitality services manager jobs near you this October. New roles added regularly across leading industries. Apply today.