hospitality supervisor

Hilton

<div>Housekeeping Supervisor
A Housekeeping Supervisor is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives 
What will I be doing? 
As a Housekeeping Supervisor, you are responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience. A Housekeeping Supervisor will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Oversee housekeeping operations</li><li>
Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement</li><li>
Operate within departmental budgets through effective stock and cost controls and well managed schedules</li><li>
Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>
Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork</li><li>
Ensure team members have an up-to-date knowledge of all room categories and amenities</li><li>
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li><li>
Ensure staffing levels cover business demands</li><li>
Ensure ongoing training</li><li>
Ensure communication meetings are conducted and post-meeting minutes generated</li><li>
Manage staff performance issues in compliance with company policies and procedures</li><li>
Recruit, manage, train and develop the Housekeeping team</li><li>
Competent in property management systems</li><li>
Assist other departments wherever necessary</li></ul>
What are we looking for? 
A Housekeeping Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity</li><li>
High level of commercial awareness and cost control capabilities</li><li>
Previous experience of managing a department and Profit and Loss account</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Committed to delivering high levels of customer service</li><li>
Ability to work under pressure</li><li>
IT proficiency</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Familiar with Property Management Systems</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Housekeeping Supervisor

<div>Banquet Supervisor (Arabic Speaker)
A Banque Supervisor is responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience while assisting with meeting department targets. 
What will I be doing? 
As a Banquet Supervisor, you are responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience. You will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Supervise Conference and Banqueting operations</li><li>
Communicate and delegate in line with daily function sheets</li><li>
Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service</li><li>
Welcome guests in a polite and friendly manner</li><li>
Follow cash handling procedures</li><li>
Manage guest queries in a timely and efficient manner</li><li>
Ensure cleanliness of work areas</li><li>
Plan, organise and control the daily operations</li><li>
Ensure compliance of brand standards</li><li>
Represent needs of the team</li><li>
Assist Food and Beverage with achieving financial targets</li><li>
Assist Conference and Banquet Manager with training and developing the team</li><li>
Assist with annual and mid-year appraisals with team members under your responsibility</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Comply with local licensing laws</li><li>
Be environmentally aware</li><li>
Assist other departments wherever necessary and maintain good working relationships</li></ul>
What are we looking for? 
A Banquet Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous Conference and Banquet experience</li><li>
Committed to delivering high levels of customer service</li><li>
Positive attitude</li><li>
Good communication skills</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Experience in the hotel industry</li><li>
Experience in supervising and/or delegation</li><li>
Willingness to develop team members and self</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Banquet Supervisor (Arabic Speaker)

<div>Bar Supervisor
A Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. 
 
 
What will I be doing? 
As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Maintain an effective bar service with an emphasis on high quality, efficient service</li>
<li>Check that Guest service standards are set, implemented and monitored, and continuously evaluated</li>
<li>Set-up of the outlet in accordance with the pre-determined standards of the operation</li>
<li>Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly</li>
<li>Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it</li>
<li>Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied</li>
<li>Ensure all Team Members are impeccably presented and adhere to the correct uniform standards</li>
<li>Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures</li>
<li>Complete all necessary administration in accordance with Company procedures relating to all staff members</li>
<li>Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques</li></ul>
What are we looking for? 
A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>A warm personality, attentive and smartly presentable</li>
<li>An ability to listen and respond to demanding Guest needs</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Committed to delivering high levels of customer service</li>
<li>Ability to work under pressure</li>
<li>Flexibility to respond to a range of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Customer Service experience in a supervisory capacity</li>
<li>Passion for delivering exceptional levels of Guest service</li>
<li>A basic level of IT proficiency</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Bar Supervisor

Havana Holiday Homes

We are currently looking for a Female Housekeeping Supervisor with a passion for hospitality and a commitment to maintaining the highest standards of cleanliness and customer satisfaction.As a Housekeeping Supervisor, you will play a crucial role in leading and managing the housekeeping team, ensuring that all guest rooms and public areas are maintained to the highest standards of cleanliness. Your expertise and leadership will ensure that our guests experience exceptional cleanliness and comfort during their stay.Key Responsibilities:<ul><li>Supervise, train, and manage a team of housekeeping staff to ensure high standards of cleanliness and orderliness.</li><li>Inspect guest rooms, public areas, and back-of-house areas regularly for cleanliness and maintenance issues.</li><li>Ensure all housekeeping staff adhere to health and safety regulations and company policies.</li><li>Monitor inventory and order supplies as needed to ensure the department is fully stocked.</li><li>Assign daily tasks and responsibilities to housekeeping staff, ensuring that they are completed in a timely and efficient manner.</li><li>Provide guidance and support to housekeeping staff in resolving guest complaints or special requests.</li><li>Maintain and update daily records, including room status reports, work orders, and inventory logs.</li><li>Handle any special cleaning projects or requests from management or guests.</li><li>Assist with hiring and training new housekeeping staff.</li><li>Ensure that guest feedback is reviewed and corrective actions are taken when necessary.</li><li>Foster a positive and productive team environment.</li></ul>Qualifications:<ul><li>Minimum of 3 years of experience in housekeeping or a related field within the hospitality industry (previous supervisory experience preferred)</li><li>Proven leadership skills with the ability to motivate and guide a team.</li><li>Strong attention to detail and organizational skills.</li><li>Excellent communication skills with the ability to interact effectively with guests, team members, and management.</li><li>Ability to handle multiple tasks in a fast-paced environment.</li><li>Knowledge of cleaning products, chemicals, and safety protocols.</li><li>Flexible availability, including weekends and holidays.</li><li>High school diploma or equivalent (a degree in hospitality management or related field is a plus).</li></ul>Benefits:<ul><li>Competitive salary range of AED2500 - AED2800 per month.</li><li>Visa and accommodation provided by the company.</li><li>Transportation provided to and from work.</li><li>Opportunity to work in a dynamic and growing company.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED2,800.00 per month

Female Housekeeping Supervisor

Green Land Catering Services LLC

Job Title: Catering SupervisorCompany: Green Land Catering Services L.L.C Location: Abu Dhabi, United Arab Emirates Employment Type: Full-TimeJob Summary:Green Land Catering Services L.L.C is looking for an experienced and dedicated Catering Supervisor to oversee daily catering operations, manage staff, and ensure high-quality food and service delivery for our clients. The ideal candidate will have strong leadership skills, excellent organizational abilities, and hands-on experience in large-scale catering or hospitality environments.Key Responsibilities:<ul><li>Supervise and coordinate all catering operations, including food preparation, service, and delivery.</li><li>Manage kitchen and service staff, ensuring smooth workflow and adherence to company standards.</li><li>Oversee menu execution and ensure food quality, presentation, and portion control meet client expectations.</li><li>Ensure strict compliance with food safety, hygiene, and HACCP standards.</li><li>Coordinate with the Chef, Storekeeper, and Operations Team for timely procurement and dispatch of meals.</li><li>Plan and allocate staff schedules, manage attendance, and monitor performance.</li><li>Handle client inquiries, resolve complaints promptly, and ensure customer satisfaction.</li><li>Conduct site visits and inspections to ensure catering setups meet company and client standards.</li><li>Prepare and submit daily operational reports to management.</li><li>Assist in cost control, waste reduction, and maintaining inventory accuracy.</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum 3&ndash;5 years of experience as a Catering Supervisor or in a similar role within the catering, hospitality, or food service industry.</li><li>Strong knowledge of bulk meal production, event catering, and industrial catering operations.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Familiarity with UAE food safety and hygiene regulations (HACCP certification preferred).</li><li>Ability to work under pressure and manage multiple catering sites or projects simultaneously.</li><li>Basic computer literacy (MS Excel, Word, Email).</li><li>Salary &amp; Benefits:</li><li>Competitive salary (based on experience)</li><li>Company-provided accommodation, transportation, and meals</li><li>Annual leave and benefits as per UAE Labor Law</li></ul>Job Type: Full-time

Catering Supervisor

Accor

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.
At Sofitel Shahd Al Madinah our Guests experience profound spiritual luxury, a few steps away from Al Masjid Al Nabawi. Our 5-star retreat, near one of Saudi Arabia's most sacred sites, seamlessly connects local traditions with elegant French hospitality.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart, 
Job Description 
We are seeking a detail-oriented and customer-focused Floor Supervisor to join our team in Madinah, Saudi Arabia. As a Floor Supervisor, you will play a crucial role in ensuring the highest standards of cleanliness and guest satisfaction in our facility. This position requires a motivated individual who can efficiently manage a team while maintaining a professional and organized work environment.<ul><li>
Supervise, train, and evaluate the performance of assigned staff, including room attendants, housekeepers, and other cleaning personnel</li><li>
Ensure all cleaning procedures are completed to the facility's standards and assist where necessary to maintain optimal service</li><li>
Conduct regular inspections of assigned areas to maintain cleanliness, sanitation, and organization</li><li>
Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels at all times</li><li>
Coordinate staff schedules, breaks, and assignments to maximize efficiency and coverage</li><li>
Respond promptly to guest requests and complaints, ensuring timely resolution and guest satisfaction</li><li>
Maintain accurate records and documentation, including staff attendance, room status, and maintenance issues</li><li>
Collaborate with other departments to address any facility-wide concerns or special requests</li><li>
Implement and enforce safety protocols and proper handling of cleaning chemicals</li><li>
Conduct regular team meetings to communicate updates, address concerns, and motivate staff</li><li>
Assist in developing and implementing new procedures to improve efficiency and quality of service</li></ul> 

Qualifications 
<ul><li>
High school diploma or equivalent; some college education preferred</li><li>
Minimum of 3 years of experience in a related role, such as room attendant or housekeeper</li><li>
Proven supervisory experience in a hospitality or service-oriented environment</li><li>
Thorough knowledge of cleaning techniques, equipment usage, and chemical handling</li><li>
Strong leadership and team management skills</li><li>
Excellent communication and interpersonal skills</li><li>
Basic English language skills required; fluency in English (verbal and non-verbal) preferred</li><li>
Fluency in Arabic or another second language is a plus</li><li>
Proficiency in basic mathematical calculations</li><li>
Previous guest relations training is advantageous</li><li>
Ability to work flexible hours, including weekends and holidays</li><li>
Physical stamina to be on feet for extended periods and perform cleaning tasks when necessary</li><li>
Familiarity with local customs and etiquette in Madinah, Saudi Arabia</li><li>
Proficiency in using computer systems for record-keeping and communication</li><li>
Detail-oriented with strong organizational and time management skills</li><li>
Ability to work efficiently under pressure and meet deadlines</li></ul></div>

Floor supervisor

Apt Resources Pvt.Ltd.

At Apt Resources, we are looking for a highly experienced and enthusiastic Restaurant Supervisor to join the team of one of our top clients running very successful award-winning restaurants in Dubai. As a European experienced Restaurant Supervisor for Trendy Western Restaurants, you will play a crucial role in providing exceptional customer service and ensuring the smooth operations of our trendy restaurants. If you are passionate about the hospitality industry and ready to take on a new challenge, we want to hear from you!
 
Responsibilities: 
<ul>
<li>Oversee the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively</li>
<li>Train, motivate, and supervise a team of restaurant staff, including servers, bartenders, and hosts/hostesses</li>
<li>Monitor and maintain restaurant cleanliness and sanitation standards, ensuring compliance with health and safety regulations</li>
<li>Develop and implement strategies to enhance customer satisfaction and increase revenue</li>
<li>Handle customer complaints and feedback, resolving issues in a professional and timely manner</li>
<li>Collaborate with the Head Chef and Restaurant Manager to develop menus, specials, and promotions</li>
<li>Manage inventory and order supplies, ensuring that the restaurant is adequately stocked at all times</li>
</ul>
Requirements: 
<ul>
<li>Minimum of 3 years of experience as a Restaurant Supervisor in a similar environment</li>
<li>Strong knowledge of European cuisine and trends in the hospitality industry</li>
<li>Exceptional customer service and communication skills</li>
<li>Ability to work under pressure and handle multiple tasks simultaneously</li>
<li>Excellent leadership and team management abilities</li>
<li>Proficient in Microsoft Office and restaurant management software</li>
<li>Flexible schedule, including evenings, weekends, and holidays</li>
</ul>
Benefits: 
AED 3500 - 4700 basic salary range depending on the experience. Plus 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

Restaurant Supervisor for Trendy Western Restaurants

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