host and hostess

Dusit Hotels and Resorts in Davao

<div>
 
 Job Description
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Responsible for seating and greeting the guests, escorting them to their table, pulling chairs for the ladies, and presenting menus according to Dusit Standards.
 </li>
 <li>
 Controls and maintains the sufficiency of operating equipment and supplies for service, keeps the stand or reception desk clean and organized at all times.
 </li>
 <li>
 Plans out the seating chart and organizes the reservations (planning is everything when running an effective host stand).
 </li>
 <li>
 Effectively operates the table management system
 </li>
 <li>
 Liaises with guests to check up on service delivery and guest&rsquo;s satisfaction for service and product improvement
 </li>
 <li>
 Bids farewell to all guests. Checks to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment they are also the last. He/she should check with every guest and if there was any kind of problem, quickly get a manager to rectify the situation.
 </li>
 <li>
 Promotes the impressive service to achieve the financial goals of the Outlet by maximizing the guest satisfaction whenever the chance arises.
 </li>
 <li>
 Monitors grooming standards for all service personnel in the outlet.
 </li>
 <li>
 Maintains a clean and wholesome ambiance in the area, controlling room temperature, ventilation, and lighting effects.
 </li>
 <li>
 Organizes and maintains the cleanliness and tidiness of all the dining room, entryway, bathrooms, and ensures that menus are kept clean throughout operations, as well as other operating amenities are well-stock and prepared.
 </li>
 <li>
 Attends daily briefing and de-briefing as required by supervisors.
 </li>
 <li>
 Participates in all training organized by hotel management to improve the service, skills and knowledge.
 </li>
 <li>
 Performs other duties as assigned by supervisors.
 
 
 </li>
 </ul>
 
 Report Lines &amp; Communications
 
 
 
 <ul>
 <li>
 Reports to Assistant Outlet Manager/ Outlet Supervisor.
 </li>
 <li>
 Coordinates with other outlet heads and kitchen section heads for reservations, special VIP arrangements and other activities in the Hotel.
 
 
 </li>
 </ul>
 
 Others
 
 
 
 <ul>
 <li>
 Continuous learning through own IDP.
 </li>
 <li>
 Any other duties as may be assigned by the superior.
 
 
 </li>
 </ul>
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
 
 
 </li>
 </ul>
 
 Company&rsquo;s Culture
 
 
 
 <ul>
 <li>
 Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
 
 
 </li>
 </ul>
 CONFIDENTIALITY
 
 
 <ul>
 <li>
 Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
 
 
 </li>
 </ul>
 
 Job Requirement
 
 
 
 <ul>
 <li>
 Minimum education of Vocational diploma in any discipline.
 </li>
 <li>
 Minimum of 1 year in hospitality business. Fresh graduate is welcome.
 </li>
 <li>
 Knowledgeable in various kinds of food and beverage.
 </li>
 <li>
 Have excellent English communication skills both in written and spoken.
 </li>
 <li>
 Computer literate.
 </li>
 <li>
 Pleasant personality with good communication and interpersonal skills
 </li>
 </ul>
</div>

Hostess

Hilton

<div>Hostess
A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. 
 
 
What will I be doing? 
As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Manage guest queries in a friendly, timely, and efficient manner</li>
<li>Ensure knowledge of menu and all products</li>
<li>Follow correct reporting procedures if faced with issues</li>
<li>Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene</li>
<li>Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay</li>
<li>Has a good knowledge of the restaurant's sitting arrangements</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul>What are we looking for? 
A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Positive attitude</li>
<li>Good communication skills (oral and Written)</li>
<li>Committed to delivering high levels of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Degree in relevant area</li>
<li>Experience in Food and Beverage department and/or industry</li>
<li>Previous experience of cash handling</li>
<li>Knowledge of Food Hygiene Regulations</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Downtown Rotana

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.
 
 
 As a Host / Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Offer consistently professional, friendly, warm and engaging service
 </li>
 <li>
 Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
 </li>
 <li>
 Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
 </li>
 <li>
 Set up the outlet prior to the business hours along with the service team
 </li>
 <li>
 Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
 </li>
 <li>
 Observe the cleanliness and maintenance of the outlet and the entrance area
 </li>
 <li>
 Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact
 </li>
 <li>
 Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
 </li>
 <li>
 Contribute in setting up the outlets database
 </li>
 <li>
 Reassure the guests&rsquo; satisfaction upon their departure
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food &amp; Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Host / Hostess

HGM (Hospitality Group)

Job Summary:We're looking for a friendly, outgoing, and organized hostess to be the face of our caf&eacute;. Needs to greet customers, manage the seating area, and support the team in delivering a great experience. The ideal candidate will have a friendly attitude, outstanding customer service abilities, and the capacity to make visitors feel at home. As a hostess, your duties will include taking reservations, welcoming and seating guests, and making sure the service runs smoothly. Immediate joiners are preferred.Key Responsibilities:Guest Reception &amp; Seating:&middot; To be the first point of contact for our guests&middot; Greet guests warmly and promptly as they arrive&middot; Helping a guest find a comfy spot.&middot; Manage bookings and walk-ins to minimize down on waiting lists.Reservation &amp; Waitlist Management:&middot; Manage reservations and seating assignments&middot; Provide guests with accurate wait times and manage a waitlist if neededCustomer Experience &amp; Service Support:&middot; Managing takeout orders during a rush time, you&rsquo;ll be the heart of our front-of-house operations&middot; Answer phones and respond to customer inquiries courteously&middot; Assist with mobile or to-go orders&middot; Answer basic customer questions about our menu, Wi-Fi, or seatingAmbience &amp; Cleanliness:&middot; Keep the front area clean, inviting, and organized&middot; Maintain an organized front-of-house area&middot; Keep up an elegant, professional appearance that highlights the brand. To improve the overall dining experience, maintain focus on the lighting, music, and design.Coordination with Team:&middot; Communicate effectively with servers and kitchen staff to ensure smooth seating flow&middot; Help with VIP reservations, exclusive dining experiences, and special event planning.&middot; When necessary, assist the team with minor administrative duties.Qualifications &amp; Skills:&middot; Previous experience in customer service or hospitality preferred&middot; Excellent communication and interpersonal skills&middot; Positive attitude and a team-oriented mindset&middot; Ability to multitask in a fast-paced environment&middot; Professional appearance and demeanor&middot; Flexible availability, including evenings, weekends, and holidays&middot; Able to stay calm and organized in a busy environment&middot; Reliable and punctual&middot; Previous experience in a coffee shop or food service is a plus, but not requiredWe encourage you to join our team and contribute to operational success if you are a prepared, strategic thinker and extremely passionate about being a great hostess.Job Type: Full-time

The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 
 
 
 Job Purpose
 
 
 
 We are looking for a Greeter/Hostess to work within The Ned Doha. If you have experience as a Hostess/Greeter in a busy restaurant or hotel luxury environment, and you are enthusiastic, passionate and knowledgeable about fresh food and good service, then we want to hear from you!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Warmly welcome guests upon arrival and provide a gracious first impression.
 </li>
 <li>
 Manage reservations for dining, spa appointments, and other hotel amenities with precision and efficiency.
 </li>
 <li>
 Escort guests to their tables and ensure seating arrangements are comfortable and in line with their preferences.
 </li>
 <li>
 Provide guests with information about hotel facilities, services, and local attractions, offering personalized recommendations as needed.
 </li>
 <li>
 Handle guest inquiries, requests, and complaints promptly and professionally, striving to exceed expectations.
 </li>
 <li>
 Collaborate closely with other hotel staff members to ensure seamless operations and exceptional service delivery.
 </li>
 <li>
 Promote upselling opportunities and special offers to enhance the guest experience and maximize revenue.
 </li>
 <li>
 Maintain a polished and professional appearance in accordance with the hotel's grooming standards.
 </li>
 <li>
 Adhere to all hotel policies, procedures, and safety regulations to ensure a safe and pleasant environment for guests and colleagues alike.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent communication skills, both verbal and written, with a warm and welcoming demeanor.
 </li>
 <li>
 Strong organizational skills and attention to detail to manage reservations and guest requests effectively.
 </li>
 <li>
 Ability to multitask, prioritize tasks, and adapt to changing circumstances in a fast-paced environment.
 </li>
 <li>
 Team player with a positive attitude and a genuine passion for providing exceptional hospitality.
 </li>
 <li>
 Proficiency in multiple languages is an asset.
 </li>
 <li>
 Flexibility to work evenings, weekends, and holidays as required.
 
 
 </li>
 </ul>
 
 Work Experience &amp; Knowledge
 
 
 
 <ul>
 <li>
 Previous experience in customer service, hospitality, or a related field preferred.
 </li>
 <li>
 Computer proficiency &ndash; Excel, Windows, Outlook, PowerPoint and Publisher
 </li>
 <li>
 Hotel information system &ndash; Opera
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Communication Skills: Clear verbal communication and active listening skills are crucial for understanding guest needs and providing assistance.
 </li>
 <li>
 Customer Focus: Anticipating guest needs, providing personalized service, and ensuring guest satisfaction are central to this competency.
 </li>
 <li>
 Interpersonal Skills: The ability to establish rapport, demonstrate empathy, and resolve conflicts diplomatically contributes to a welcoming and harmonious environment.
 </li>
 <li>
 Organization and Time Management: Managing reservations, seating arrangements, and guest inquiries requires strong organizational and time management skills. Prioritizing tasks, multitasking effectively, and maintaining attention.
 </li>
 <li>
 Problem-Solving Abilities: Strong problem-solving skills enable hostesses to address issues promptly and find satisfactory resolutions while maintaining guest satisfaction.
 </li>
 <li>
 Adaptability and Flexibility: Hospitality environments are dynamic, with priorities often changing rapidly. Hostesses must be adaptable and flexible, adjusting to changing circumstances and guest needs while remaining composed under pressure.
 </li>
 <li>
 Professionalism: This includes maintaining a polished appearance, adhering to hotel policies and procedures, and handling guest interactions with tact and discretion.
 </li>
 <li>
 Sales and Upselling: Promoting special offers, upgrades, and additional services to guests requires effective sales and upselling skills.
 </li>
 <li>
 Cultural Awareness and Sensitivity: Understanding and respecting cultural differences, customs, and preferences contribute to creating inclusive and welcoming experiences for all guests.
 
 
 </li>
 </ul>
 
 What In It for you?
 
 
 
 <ul>
 <li>
 One of the most iconic place to be and work
 </li>
 <li>
 Amazing learning and development program
 </li>
 <li>
 Discounted rates at The Ned Doha
 </li>
 <li>
 Fantastic career growth opportunities
 
 
 </li>
 </ul>
 At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 
 
 Apply today and join us as a Hostess!
 
 
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>

Banyan Tree

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
We are seeking a friendly and professional Hostess to join our team in Banyan Tree Doha. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Your warm personality and attention to detail will set the tone for our restaurant and contribute to our mission of delivering exceptional customer service.<ul><li>
Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.</li><li>
Ensures proper appearance (condition of uniforms) and grooming whilst on duty.</li><li>
Handles the guest greeting upon arrival and their seating through the hostess.</li><li>
Ensures that under no circumstances the entrance is left unattended.</li><li>
Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.</li><li>
Makes herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).</li><li>
Reports cleanliness and maintenance issues to the immediate Supervisor.</li><li>
Handles guest complaints as per instructions or consults the immediate Supervisor.</li><li>
Does all mise-en place work according to the whole day service requirements.</li><li>
To report any equipment failures/problems to the Maintenance Department.</li><li>
To pass any maintenance requests to the Maintenance Department.</li><li>
To participate in any Training/Developments schemes as recommended by senior management.</li><li>
Attends all regular departmental briefings and contributes to an open communication within the assigned team.</li><li>
To treat guests and colleagues in a polite and courteous manner.</li><li>
To observe high standards of personal hygiene.</li><li>
To maintain clean and organized side stations at all times.</li><li>
To anticipate customers&rsquo; needs.</li></ul> 

Qualifications 
<ul><li>
Ideally with a relevant degree or diploma in Hospitality or Tourism management.</li><li>
Minimum 2 years of work experience in hotel operations. Good customer service, communications, and interpersonal skills are a must.</li></ul></div>

Emirates Flight Catering

<div>
 
 Job Opportunity: Hostess at Emirates Flight Catering (EKFC)
 
 
 
 
 
 Join Our Team and Elevate Guest Experiences at the World&rsquo;s Premier Lounges!
 
 
 Are you passionate about hospitality and delivering unforgettable guest experiences? Emirates Flight Catering (EKFC) is seeking exceptional Hostesses to join our F&amp;B Airport Services team and be part of our renowned airport lounges. With a commitment to world-class service and attention to detail, we are looking for individuals who can embody our brand values and create memorable moments for our guests.
 
 
 Why Join EKFC?
 
 
 &bull; Be part of one of the world&rsquo;s leading catering providers.
 
 
 &bull; Work in a dynamic and multicultural environment.
 
 
 &bull; Enhance your career with unparalleled training and growth opportunities.
 
 
 
 
 
 Job Purpose
 
 
 To provide an exceptional guest experience through warm greetings, efficient seating management, informed responses, and seamless collaboration with colleagues to ensure optimal lounge operations and uphold the highest standards of service.
 
 
 
 
 
 Key Responsibilities
 
 
 1.Welcome guests and guide them to their seating arrangement to ensure a smooth and inviting atmosphere for exceptional guest experience.
 
 
 2.Explain F&amp;B offerings, specifically buffet options and coordinate effectively with colleagues such as servers, chefs, and managers to facilitate seating arrangements and ensure seamless service delivery.
 
 
 3.Monitor customer feedback and deliver timely reports to the Supervisor on Duty to facilitate informed decision-making and improve guest satisfaction levels.
 
 
 4.Collect the VIP and IO (Invitation-Only) lists from EK reception each day, promptly notifying the Supervisor on Duty and Chef on Duty about upcoming VIPs and IO visits to facilitate operational efficiency, enhance preparedness, communication, and service for VIP and IO guests.
 
 
 5.Maintain a comprehensive record of VIP and IO guest preferences and visit details by logging information after each interaction, facilitating personalized service and enhanced guest experiences for future visits.
 
 
 6.Coordinate with Supervisor on Duty to guarantee the presence of essential tools and equipment to facilitate efficient workflow in the designated area.
 
 
 7.Maintain daily wine and store receipts, proper storage of all documentation in the designated location and promptly notify the Assistant F&amp;B Manager of identified discrepancies or non-receivable items from the store to ensure accurate inventory management.
 
 
 8.Transition the shift responsibilities effectively from the preceding shift supervisor, and ensure completion of pending tasks which includes accurately filled reports for the shift and their storage in the designated location to provide a comprehensive overview of operational progress, including stock management, facilitating seamless continuity in operations.
 
 
 9. Maintain a clean and organized lounge environment for guest comfort, adhering to hygiene standards, ensuring a clean and inviting atmosphere for guests in compliance with QHSE and hygiene protocols.
 
 
 
 
 
 Education Qualification
 
 
 &bull; Bachelor&rsquo;s degree or Diploma in Hotel Management or an equivalent qualification.
 
 
 Work Experience
 
 
 &bull; A minimum of 5 years of experience as a Hostess in a hospitality environment, preferably within upscale hotels or restaurants.
 
 
 &bull; Knowledge of food safety regulations and hygiene protocols to ensure guest safety and compliance with health standards.
 
 
 
 
 
 Skills Required
 
 
 &bull; Strong Communication and Interpersonal Skills: Ability to interact confidently with guests from diverse backgrounds. (Fluency in English is essential; Arabic is an added advantage.)
 
 
 &bull; Organizational Skills: Ability to multitask effectively in a fast-paced environment.
 
 
 &bull; Collaboration: Seamless teamwork with colleagues, including waiters, supervisors, and airline clients.
 
 
 &bull; Attention to Detail: Ability to maintain accurate records, manage inventory, and follow established procedures.
 
 
 
 
 
 Be the Face of EKFC Hospitality! If you are passionate about delivering exceptional guest experiences and thrive in a fast-paced, dynamic environment, we would love to hear from you.
 
 
 Apply Now and embark on a rewarding career journey with Emirates Flight Catering!
 
 
 
</div>

Search 10000+ Host and hostess jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 host and hostess jobs NEAR_ME

Hostess

Hostess

Host / Hostess

Hostess

Hostess

Hostess

Hostess