hostess

Hilton

<div>Head Hostess / Hostess
A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. 
 
 
What will I be doing? 
As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Manage guest queries in a friendly, timely, and efficient manner</li>
<li>Ensure knowledge of menu and all products</li>
<li>Follow correct reporting procedures if faced with issues</li>
<li>Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene</li>
<li>Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay</li>
<li>Has a good knowledge of the restaurant's sitting arrangements</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul>What are we looking for? 
A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Positive attitude</li>
<li>Good communication skills (oral and Written)</li>
<li>Committed to delivering high levels of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Degree in relevant area</li>
<li>Experience in Food and Beverage department and/or industry</li>
<li>Previous experience of cash handling</li>
<li>Knowledge of Food Hygiene Regulations</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Head Hostess / Hostess

78lounge cafe

The RoleAs our Hostess, you are the face of [The One Cafe]. You provide the first and last impression of our brand. Your role is to manage the door with grace, handle the &quot;flow&quot; of the restaurant with precision, and ensure every guest feels anticipated and welcomed. You turn a simple entry into a high-end invitation.Key Responsibilities<ul><li>The Welcome: Greet every guest with authentic warmth and a professional, polished demeanor.</li><li>Reservation Management: Master our booking system to maximize table turn over without ever making guests feel rushed.</li><li>Floor Control: Work closely with the Waiters and Supervisors to balance seating across different sections of the cafe.</li><li>Waitlist Strategy: During busy or weekends, manage the waitlist elegantly, keeping guests engaged and informed.</li><li>Guest Recognition: Remember the names and preferences of our &quot;VIP Ritual&quot; regulars to provide a personalized experience.</li><li>The Final Touch: Bid every guest a warm farewell, ensuring their last memory of the cafe is as perfect as their first.</li></ul>What We Are Looking For<ul><li>The Personality: Naturally charming, confident, and highly poised. You stay calm and smiling even when there is a line out the door.</li><li>Experience: 1&ndash;3 years in a hostess role within luxury hospitality, high-end cafes, or 5-star hotels.</li><li>Presentation: Impeccable grooming and a sophisticated sense of style that reflects our brand's luxury aesthetic.</li><li>Communication: Fluent in English; Arabic is a significant advantage. You must be able to handle difficult situations (like long wait times) with extreme tact.</li><li>Tech-Savvy: Comfortable using iPad-based reservation and POS systems.</li></ul>Why Join Us?<ul><li>Work in one of the most aesthetically beautiful spaces in the city.</li><li>A professional environment where hospitality is treated as an art.</li></ul>Job Type: Full-time

Hostess

<div>
 A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.
 
 
 
 What will I be doing?
 
 
 
 As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Manage guest queries in a friendly, timely, and efficient manner
 </li>
 <li>
 Ensure knowledge of menu and all products
 </li>
 <li>
 Follow correct reporting procedures if faced with issues
 </li>
 <li>
 Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
 </li>
 <li>
 Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
 </li>
 <li>
 Has a good knowledge of the restaurant's sitting arrangements
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Positive attitude
 </li>
 <li>
 Good communication skills (oral and Written)
 </li>
 <li>
 Committed to delivering high levels of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work on your own or in teams
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Degree in relevant area
 </li>
 <li>
 Experience in Food and Beverage department and/or industry
 </li>
 <li>
 Previous experience of cash handling
 </li>
 <li>
 Knowledge of Food Hygiene Regulations
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Muscat Al Bandar
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Bars and Restaurants
</div>

Donatello Hotel Jeddah

Job Description:Restaurant HostessRole Objective: To serve as the professional face of the restaurant, ensuring a warm welcome and efficient guest flow.Key Responsibilities:<ul><li>Greeting &amp; Seating: Provide a warm, immediate welcome and escort guests to their tables.</li></ul><ul><li>Reservation Management: Handle bookings via phone or digital systems and confirm arrivals.</li></ul><ul><li>Flow Control: Manage the seating rotation to ensure a balanced workload for the service staff.</li></ul><ul><li>Waitlist Management: Professionally manage walk-ins and provide accurate wait times during peak hours.</li></ul><ul><li>Menu Maintenance: Ensure all menus are clean, organized, and ready for guests.</li></ul><ul><li>Guest Farewell: Bid guests a warm goodbye and ensure they had a positive experience.</li></ul>Key Requirements:<ul><li>Professional appearance and excellent communication skills.</li></ul><ul><li>Ability to stay calm and organized in a fast-paced environment.</li></ul><ul><li>Fluency in English (Arabic is a plus).</li></ul>Job Types: Full-time, Contract

Fairmont

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
We are seeking a professional and enthusiastic Hostess to join our hospitality team in Cairo, Egypt. As the first point of contact for our guests, you will play a vital role in creating a warm, welcoming, and organized dining experience. Working collaboratively with our restaurant management and service staff, you will ensure seamless front-of-house operations while maintaining the highest standards of guest satisfaction and service excellence. This position is ideal for a customer-focused individual with exceptional communication skills and a genuine passion for delivering outstanding hospitality.<ul><li>
Welcome guests with warmth, professionalism, and personalized attention, setting a positive tone for their dining experience</li><li>
Manage reservations, seating arrangements, and guest flow to optimize table turnover while maintaining service quality</li><li>
Coordinate closely with the restaurant management, service staff, and kitchen team to ensure smooth operations during all service periods</li><li>
Escort guests to their tables, present menus, and ensure they feel comfortable and well-attended from arrival to departure</li><li>
Handle guest inquiries, special requests, and preferences with discretion, efficiency, and empathy</li><li>
Maintain accurate and organized reservation records, updating guest information in the booking system with attention to detail</li><li>
Monitor waiting times during peak service hours and communicate clearly with guests regarding estimated seating times</li><li>
Provide personalized service for VIP guests and special occasions, ensuring memorable experiences</li><li>
Maintain the cleanliness, organization, and professional presentation of the restaurant entrance and reception areas</li><li>
Listen actively to guest feedback, comments, and concerns, escalating issues to management when necessary</li><li>
Uphold all hotel and restaurant service standards, grooming guidelines, and brand values</li><li>
Support the wider food and beverage team in achieving operational excellence and guest satisfaction goals</li><li>
Demonstrate flexibility and resilience in adapting to changing priorities and high-volume service periods</li></ul> 

Qualifications 
<ul><li>
Excellent level of English</li><li>
Previous experience as a hostess or in a front-of-house role within a restaurant, hotel, or hospitality establishment is preferred</li><li>
Excellent communication and interpersonal skills with a natural ability to engage warmly with diverse guests</li><li>
Strong passion for customer service and the hospitality industry</li><li>
Professional appearance, confident demeanor, and exceptional attention to detail</li><li>
Proven ability to remain calm, organized, and courteous in a fast-paced, high-pressure environment</li><li>
Strong organizational and time management skills with the ability to prioritize multiple tasks simultaneously</li><li>
Basic computer literacy and familiarity with reservation systems; experience with booking software is an advantage</li><li>
Team-oriented mindset with the ability to collaborate effectively in a multicultural work environment</li><li>
Flexibility to work shifts, weekends, and holidays as required by operational needs</li><li>
Demonstrated empathy and emotional intelligence when interacting with guests and colleagues</li><li>
Legal right to work in Egypt</li><li>
Knowledge of Egyptian hospitality standards and cultural awareness is beneficial</li></ul> 

Additional Information 
Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking. 
The spectacular reception leads the way to 540 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
Note: Customization may be included for any specific local or legislative requirements, such as work permits. 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

The Leela Palace New Delhi

<div>
 
 
 Company Description
 
 
 
 Located in the heart of Delhi&rsquo;s Diplomatic Enclave, The Leela Palace New Delhi combines timeless luxury with modern-day elegance. Surrounded by the city&rsquo;s historic monuments and business districts, the property showcases the cultural richness of the capital with artistic interiors and opulent decor. Guests are invited to indulge in exceptional dining and relaxation experiences, from fine dining at The Qube to serene moments in the inner courtyard. Recognized as a Great Place to Work&reg; Certified&trade;, The Leela Palaces, Hotels and Resorts is revered for its commitment to exceptional service and maintaining an exemplary workplace culture.
 
 
 
 
 
 
 Role Description
 
 
 
 The Hostess role at The Leela Palace New Delhi is a full-time, on-site position located in Delhi, NY. The Hostess will be responsible for welcoming guests, managing reservations, and ensuring a seamless guest experience. Day-to-day tasks also include escorting guests to their tables, addressing inquiries, and maintaining excellent communication with both the service team and guests to ensure satisfaction. A professional demeanor, attention to detail, and warm hospitality are essential for this role.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong Interpersonal Skills to build rapport with guests and ensure a welcoming atmosphere.
 </li>
 <li>
 Expertise in Reservations and managing seating arrangements efficiently.
 </li>
 <li>
 Outstanding Communication skills to effectively interact with guests and team members.
 </li>
 <li>
 Exceptional Customer Service and Phone Etiquette to handle guest inquiries and resolve issues gracefully.
 </li>
 <li>
 Professional appearance and ability to maintain a calm and courteous demeanor under pressure.
 </li>
 <li>
 Prior experience in the hospitality industry is an advantage but not mandatory.
 </li>
 </ul>
 
 
 
</div>

Dusit Thani Mactan Cebu

<div>
 
 Job Description
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Responsible for seating and greeting the guests, escorting them to their table, pulling chairs for the ladies, and presenting menus according to Dusit Standards.
 </li>
 <li>
 Controls and maintains the sufficiency of operating equipment and supplies for service, keeps the stand or reception desk clean and organized at all times.
 </li>
 <li>
 Plans out the seating chart and organizes the reservations (planning is everything when running an effective host stand).
 </li>
 <li>
 Effectively operates the table management system
 </li>
 <li>
 Liaises with guests to check up on service delivery and guest&rsquo;s satisfaction for service and product improvement
 </li>
 <li>
 Bids farewell to all guests. Checks to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment they are also the last. He/she should check with every guest and if there was any kind of problem, quickly get a manager to rectify the situation.
 </li>
 <li>
 Promotes the impressive service to achieve the financial goals of the Outlet by maximizing the guest satisfaction whenever the chance arises.
 </li>
 <li>
 Monitors grooming standards for all service personnel in the outlet.
 </li>
 <li>
 Maintains a clean and wholesome ambiance in the area, controlling room temperature, ventilation, and lighting effects.
 </li>
 <li>
 Organizes and maintains the cleanliness and tidiness of all the dining room, entryway, bathrooms, and ensures that menus are kept clean throughout operations, as well as other operating amenities are well-stock and prepared.
 </li>
 <li>
 Attends daily briefing and de-briefing as required by supervisors.
 </li>
 <li>
 Participates in all training organized by hotel management to improve the service, skills and knowledge.
 </li>
 <li>
 Performs other duties as assigned by supervisors.
 
 
 </li>
 </ul>
 
 Report Lines &amp; Communications
 
 
 
 <ul>
 <li>
 Reports to Assistant Outlet Manager/ Outlet Supervisor.
 </li>
 <li>
 Coordinates with other outlet heads and kitchen section heads for reservations, special VIP arrangements and other activities in the Hotel.
 
 
 </li>
 </ul>
 
 Others
 
 
 
 <ul>
 <li>
 Continuous learning through own IDP.
 </li>
 <li>
 Any other duties as may be assigned by the superior.
 
 
 </li>
 </ul>
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
 
 
 </li>
 </ul>
 
 Company&rsquo;s Culture
 
 
 
 <ul>
 <li>
 Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
 
 
 </li>
 </ul>
 CONFIDENTIALITY
 
 
 <ul>
 <li>
 Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
 
 
 </li>
 </ul>
 
 Job Requirement
 
 
 
 <ul>
 <li>
 Minimum education of Vocational diploma in any discipline.
 </li>
 <li>
 Minimum of 2 year in hospitality business. Fresh graduate is welcome.
 </li>
 <li>
 Knowledgeable in various kinds of food and beverage.
 </li>
 <li>
 Have excellent English communication skills both in written and spoken.
 </li>
 <li>
 Computer literate.
 </li>
 <li>
 Pleasant personality with good communication and interpersonal skills
 </li>
 </ul>
</div>

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