hostess

The LAB Holding LTd

<p><b>We&rsquo;re Hiring: Hostess &ndash; Arabic Speaker | F&amp;B Industry (Dubai, UAE)</b></p><p>Do you have a warm smile, a graceful presence, and a passion for delivering exceptional guest experiences? <b>3FILS RESTAURANT</b> is looking for an experienced <b>Hostess</b> to join our front-of-house team in one of our upscale restaurant brands in <b>Dubai</b>.</p><p>This is a <b>full-time, on-site</b> opportunity for someone who loves hospitality, thrives in fast-paced environments, and knows how to make every guest feel like a VIP.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet guests with a professional, welcoming attitude and escort them to their tables</li><li>Manage reservations and seating arrangements efficiently</li><li>Answer and direct phone calls with courtesy and professionalism</li><li>Provide accurate information about the restaurant, menu, and events</li><li>Coordinate and assist with private events or special guest arrangements</li><li>Keep the reception and dining area neat, organized, and presentable at all times</li><li>Communicate effectively with service and kitchen teams to ensure smooth operations</li><li>Support the overall guest experience from arrival to departure</li></ul><p><b>Requirements:</b></p><ul><li>2+ years of experience as a Hostess in a high-end restaurant or hospitality environment</li><li>Strong communication skills, both verbal and written</li><li>Fluent in English &amp; Arabic</li><li>Experience managing reservations and coordinating event logistics</li><li>Warm personality, excellent grooming, and customer service focus</li><li>Ability to multitask and work gracefully under pressure</li><li>Familiarity with reservation systems is a plus</li></ul><p><b>Location:</b> Dubai, UAE<br/><b>Job Type:</b> Full-time, Permanent</p><p>Job Type: Full-time</p>

Hostess

Hot n cool

<p>We are currently looking for a Hostess responsible for creating a welcoming and exceptional experience for guests from the moment they enter the establishment. This role involves greeting guests, managing reservations, seating guests, and ensuring their needs are met promptly and professionally.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet guests warmly and professionally upon arrival.</li><li>Manage reservations and seating arrangements.</li><li>Escort guests to their tables and provide menus.</li><li>Monitor dining areas to ensure guest satisfaction and assist with any inquiries or special requests.</li><li>Coordinate with waitstaff to ensure smooth operation and guest satisfaction.</li><li>Answer phone calls and handle inquiries or reservations.</li><li>Maintain a clean and organized reception area.</li><li>Handle guest complaints or concerns promptly and courteously.</li><li>Provide guests with information about the menu, specials, and promotions.</li><li>Assist with special events and functions as needed.</li><li>Uphold the establishment's standards of service and hospitality.</li></ul><p><b>Qualifications:</b></p><ul><li><b>Education:</b> High school diploma or equivalent; additional hospitality or customer service training is a plus.</li><li><b>Experience:</b> Previous experience as a hostess or in a similar customer service role is preferred.</li></ul><p><b>Skills:</b></p><ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Positive attitude and professional appearance.</li><li>Ability to handle stressful situations calmly and efficiently.</li><li>Basic computer skills for managing reservations and inquiries.</li><li><b>Language:</b> Proficiency in English; additional languages are an advantage.</li><li><b>Availability:</b> Flexible schedule, including evenings, weekends, and holidays.</li></ul><p><b>Physical Requirements:</b></p><ul><li>Ability to stand for extended periods.</li><li>Capability to lift and carry up to 25 pounds occasionally.</li><li>Good stamina and overall physical condition.</li><li>With valid QID, NOC, and Food Handling Certificate.</li></ul><p>Job Type: Full-time</p>

HOSTESS

Rixos

<div><b>Company Description</b><p><br>
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Hostess and build your career with us.</p><b><br>
Job Description</b><p><br>
The candidate must be able to:</p><ul><li>
Answer telephone within 3 rings, using correct salutations and telephone etiquette.</li><li>
Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.</li><li>
Communicate reservation /cancellation changes to management as they arise throughout the shift.</li><li>
Monitor the preparation of own assignments, ensuring compliance to departmental standards.</li><li>
Ensure that all menu&rsquo;s, check folders are cleaned and in sufficient quantity.</li><li>
Ensure that the hostess stand is cleaned and organized.</li><li>
Review Reservation book, pre-assign designated tables and follow up on all special requests.</li><li>
Greet the guests at the entrance of the restaurant.</li><li>
Seat Guest accordingly to floor plan / being fair to each waiter.</li><li>
Show guests their table which has been designated to them.</li><li>
Ensure that the guests are pleased with their table.</li><li>
Present the open menu to the guest.</li><li>
Maintain positive guest relations at all times.</li><li>
Be familiar with hotel services / activities to respond to guest inquiries accurately.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Excellent communication and organizational skills</li><li>
Being fluent in English and any additional language is an advantage.</li><li>
Minimum 1 to 2 years of experience in Food &amp; Beverage/Restaurant operation preferably in a similar quality hotel</li><li>
A friendly, outgoing behavior, able to involve and support operation</li><li>
Proactive, resourceful, and able to work independently.</li></ul></div>

Renaissance Corporate Services

Hostess
<br><br>
All Day Dining Restaurant, Traders Hotel, Qaryat Al Beri, Abu Dhabi
<br><br>
An amazing opportunity has opened up for talented Hostess in our award winning Afya Restaurant. The successful applicant will be responsible for providing a high level of service to our guests and always remaining available to assist and advise when necessary.
<br><br>
What are we looking for?
<br><br>
Outgoing personality.
<br>Excellent Communicator.
<br>Ability to put patrons at ease and create a warm, inviting atmosphere.
<br>Passion for driving exceptional levels of customer service.
<br>Presentable & well groomed.
<br>Ability to handle multiple guest queries efficiently.
<br>Lives & breathes the Shangri-La Values.
<br><br>
What will you do?
<br><br>
Welcome guests in a cheery, welcoming manner.
<br>Handle guest queries/complaints.
<br>Remain aware of incoming VIP's/ Special Guests.
<br>Handle incoming calls on service phone promptly.
<br>Maintain Positive Guest Relations.
<br>Accommodate guest requests for change courteously.
<br>Assist team members where possible.
<br><br>
Traders Hotel, Qaryat Al Beri, Abu Dhabi
<br><br>
The hotel comprises 301 well-appointed guestrooms and suites. Rooms start at a spacious 32 square metres and feature a stylish design of warm tones and comfortable furnishings. For travellers requiring the highest levels of service and attention, the hotel also offers 80 Traders Club rooms on the seventh, eighth and ninth floor, as well as suites on the first to seventh floor. With a blend of contemporary style and comfortable furnishings, Traders Hotel, Qaryat Al Beri, Abu Dhabi is ideally located in the Qaryat Al Beri complex, which houses Shangri-La Hotel, Shangri-La Residences, CHI, The Spa at Shangri-La, The Villas by Shangri-La and a Souk.
<br><br>
Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and committed to non-discrimination on any protected basis, or any other basis covered under applicable law. We respect your privacy, and committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website www.shangri-la.com/careers, or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy, “personal data” shall have the meaning as given to it by applicable privacy or data protection laws.

Hostess (173234)

The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 We are looking for a Greeter/Hostess to work within The Ned Doha. If you have experience as a Hostess/Greeter in a busy restaurant or hotel luxury environment, and you are enthusiastic, passionate and knowledgeable about fresh food and good service, then we want to hear from you!
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Warmly welcome guests upon arrival and provide a gracious first impression.
  </li>
  <li>
   Manage reservations for dining, spa appointments, and other hotel amenities with precision and efficiency.
  </li>
  <li>
   Escort guests to their tables and ensure seating arrangements are comfortable and in line with their preferences.
  </li>
  <li>
   Provide guests with information about hotel facilities, services, and local attractions, offering personalized recommendations as needed.
  </li>
  <li>
   Handle guest inquiries, requests, and complaints promptly and professionally, striving to exceed expectations.
  </li>
  <li>
   Collaborate closely with other hotel staff members to ensure seamless operations and exceptional service delivery.
  </li>
  <li>
   Promote upselling opportunities and special offers to enhance the guest experience and maximize revenue.
  </li>
  <li>
   Maintain a polished and professional appearance in accordance with the hotel's grooming standards.
  </li>
  <li>
   Adhere to all hotel policies, procedures, and safety regulations to ensure a safe and pleasant environment for guests and colleagues alike.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent communication skills, both verbal and written, with a warm and welcoming demeanor.
  </li>
  <li>
   Strong organizational skills and attention to detail to manage reservations and guest requests effectively.
  </li>
  <li>
   Ability to multitask, prioritize tasks, and adapt to changing circumstances in a fast-paced environment.
  </li>
  <li>
   Team player with a positive attitude and a genuine passion for providing exceptional hospitality.
  </li>
  <li>
   Proficiency in multiple languages is an asset.
  </li>
  <li>
   Flexibility to work evenings, weekends, and holidays as required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience &amp; Knowledge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience in customer service, hospitality, or a related field preferred.
  </li>
  <li>
   Computer proficiency &ndash; Excel, Windows, Outlook, PowerPoint and Publisher
  </li>
  <li>
   Hotel information system &ndash; Opera
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communication Skills: Clear verbal communication and active listening skills are crucial for understanding guest needs and providing assistance.
  </li>
  <li>
   Customer Focus: Anticipating guest needs, providing personalized service, and ensuring guest satisfaction are central to this competency.
  </li>
  <li>
   Interpersonal Skills: The ability to establish rapport, demonstrate empathy, and resolve conflicts diplomatically contributes to a welcoming and harmonious environment.
  </li>
  <li>
   Organization and Time Management: Managing reservations, seating arrangements, and guest inquiries requires strong organizational and time management skills. Prioritizing tasks, multitasking effectively, and maintaining attention.
  </li>
  <li>
   Problem-Solving Abilities: Strong problem-solving skills enable hostesses to address issues promptly and find satisfactory resolutions while maintaining guest satisfaction.
  </li>
  <li>
   Adaptability and Flexibility: Hospitality environments are dynamic, with priorities often changing rapidly. Hostesses must be adaptable and flexible, adjusting to changing circumstances and guest needs while remaining composed under pressure.
  </li>
  <li>
   Professionalism: This includes maintaining a polished appearance, adhering to hotel policies and procedures, and handling guest interactions with tact and discretion.
  </li>
  <li>
   Sales and Upselling: Promoting special offers, upgrades, and additional services to guests requires effective sales and upselling skills.
  </li>
  <li>
   Cultural Awareness and Sensitivity: Understanding and respecting cultural differences, customs, and preferences contribute to creating inclusive and welcoming experiences for all guests.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What In It for you?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   One of the most iconic place to be and work
  </li>
  <li>
   Amazing learning and development program
  </li>
  <li>
   Discounted rates at The Ned Doha
  </li>
  <li>
   Fantastic career growth opportunities
   <br/>
   <br/>
  </li>
 </ul>
 At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 <br/>
 <br/>
 Apply today and join us as a Hostess!
 <br/>
 <br/>
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>


Conservatorium Hotel

<div><div><div><p>Hostess
 </p><div></div><div><div><ul><div>543324
</div> </ul></div><div></div><div><ul><div>Food &amp; Beverage
</div> </ul></div><div></div><div><ul><div>Full time
</div></ul></div><div></div><div><ul><div><div>Mandarin Oriental, Muscat
</div></div>
</ul></div></div><p></p><div><p><b>Hostess</b></p>
<p><b>
Mandarin Oriental Muscat</b> is looking for a<b> Hostess </b>to join our <b>Food and Beverage</b> team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p><b>
Mandarin Oriental Muscat</b></p>
<p>
Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.</p>
<p>
For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.</p>
<p><b>
About the job</b></p>
<p>
Have a very good understanding of the outlet&rsquo;s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests.</p>
<ul><li>Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated.</li></ul>
<ul><li>Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place.</li></ul>
<ul><li>To reconfirm all reservations by phone or email at the set timely standard and schedule the reservations and planned seating arrangements with management prior to service period.</li></ul>
<ul><li>Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible.</li></ul>
<ul><li>Welcome and escort patrons with the overall objective to delight and satisfy each and every guest and if needed she/he will assist and reasonably escort and direct the patron to other destinations within the hotel.</li></ul>
<ul><li>Ensure accuracy of all menus: current, spelled correctly, clean and presentable and the menu paper is complete and distributed appropriately.</li></ul>
<ul><li>Recommend and up-sell the initial beverage offering as per service sequence and forward effectively the order directly to the waiter in the respective station.</li></ul>
<ul><li>Perform any tasks related to billing according to hotel standards and cashiering policies if required.</li></ul>
<ul><li>Attend to any complaints of comments given by guests and if no resolution can be found refer the matter to the Outlet Manager.</li></ul>
<ul><li>To bid friendly farewell to guests and sincerely thank them for their visit.</li></ul>
<ul><li>Check that all public areas of the outlet including the bathrooms are kept clean throughout operation times and communicate to superiors or housekeeping colleagues if areas are in not acceptable state.</li></ul>
<ul><li>Ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests.</li></ul>
<ul><li>Any other reasonable tasks as assigned by the Outlet Manager including assisting other outlets.</li></ul>
<ul><li>Communicate clearly and directly with all colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Particularly focus on clear communication of all floor plans and seating related matters as well as other requests from guests to related service colleagues.</li></ul>
<ul><li>Ensure that superiors and if required kitchen colleagues are informed if any special guest preferences are known, such as allergies.</li></ul>
<ul><li>Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks including assisting service procedures such as order taking, clearing of table or serving food if required.</li></ul>
<ul><li>Ensure that Mandarin Oriental Muscat's grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.</li></ul>
<ul><li>Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.</li></ul>
<ul><li>Report critical situations, such as intoxicated guests or aggressive behaviour to managers or security immediately.</li></ul>
<ul><li>Be able to converse well in English and preferably other languages, in verbal and written format and present and recommend menus to the guest.</li></ul>
<ul><li>Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests.</li></ul>
<ul><li>Create WOW moments to surprise and delight guests in the outlet through gestures and other actions.</li></ul>
<ul><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li></ul>
<ul><li>Proactively gather and record guest&rsquo;s preference to superiors and act upon them whenever known and maintain the database.</li></ul>
<p><b>
Our commitment to you</b></p>
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Raffles

<div><b>Company Description</b><p><br>
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.</p><b><br>
Job Description</b><p><br>
We are seeking a friendly and professional Hostess to join our team in Jeddah, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.</p><ul><li>
Greet and welcome guests with a warm, friendly demeanor upon their arrival</li><li>
Manage reservations and seating arrangements efficiently, optimizing available space</li><li>
Escort guests to their tables, present menus, and assist with seating</li><li>
Collaborate with waitstaff, kitchen, and management to ensure smooth operations</li><li>
Maintain cleanliness and organization of the reception area and dining section</li><li>
Handle phone and online reservations, confirming bookings and managing the reservation system</li><li>
Provide excellent customer service by addressing guest inquiries and resolving issues promptly</li><li>
Stay informed about menu items, specials, and events to offer accurate information to guests</li><li>
Assist in organizing and coordinating special functions during busy periods or events</li><li>
Promote special offers and menu items to enhance guest experience and increase revenue</li><li>
Adhere to company policies and procedures related to customer service and hospitality</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
At least 1 year of experience in a similar hospitality role</li><li>
Excellent customer service skills with a friendly and enthusiastic attitude</li><li>
Strong communication skills and proficiency in English</li><li>
Cultural sensitivity and awareness, with knowledge of local customs in Jeddah, Saudi Arabia</li><li>
Exceptional organizational and multi-tasking abilities</li><li>
Ability to work efficiently in a fast-paced environment</li><li>
Detail-oriented with a focus on accuracy in managing reservations and seating arrangements</li><li>
Basic math skills for table assignments and reservation management</li><li>
Flexibility to work various shifts, including evenings, weekends, and holidays</li><li>
Professional appearance and good personal hygiene</li><li>
Knowledge of reservation systems (preferred)</li><li>
Problem-solving skills to handle guest concerns effectively</li><li>
Familiarity with hospitality industry practices and standards</li><li>
Team-oriented mindset with a collaborative approach</li><li>
Dedication to continuous improvement in service quality</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul></div>

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