hotel assistant manager

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza&rsquo;s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
<div><div>Hotel Assistant Manager
<div>Four Seasons Hotel Cairo at The First Residence 
</div><div>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Hotel Assistant Manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience. 
</div><div>About The Role 
</div><div>Hotel Assistant Manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience. 
</div><div>What You Will Do
</div></div><div>A college degree in Hospitality Management is preferred.
</div><div>A minimum of three years of hotel Rooms Division experience, including at least one to two years in a leadership position.
Excellent personal presentation and interpersonal skills, good problem-solving ability, and proficient in Hotel property management systems, in particular Opera.
Fluent in reading, writing, and speaking both English &amp; Arabic language skills.
Strong supervisory and managerial skills are essential, with outstanding demonstrated coaching and development skills.
 </div><div>Have a thorough knowledge of the Front Office systems, such as Opera, Web Checkin , Key, etc .
</div><div>Understands and can perform all duties of the Front Office, Guest Services, and Concierge Agents, as well as the Manager on Duty.
Reviews daily arrivals and departures to ensure proper handling of VIP and return guests, groups, etc, and escorts them to and/or from their rooms effectively .
Together with the Front Office supervisors, reviews late arrivals, next day early arrivals, and departures to plan for the next day&rsquo;s activities. Coordinates arrivals, departures, and billing requirements. Blockings rooms for arrivals and ensure any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return guests, and groups .
Liaise with the team on all group arrivals to ensure the rooming lists, accounting instructions, and special requests are adhered to .
Communicates closely with the Night Manager and other Assistant Managers to ensure follow-up on special guests, glitches, etc., keeping FOM/FDM well informed as to problems and actions taken, using the Glitch Database and other communications (verbal and written) .
Guest follow-ups and glitches are to be handled according to the Hotel&rsquo;s empowerment guidelines .
Ensures adherence to all credit procedures in the Front Office, reviews high balance reports, and follows up on credit problems/queries with Accounting and the Front Office Manager .
Covers all Night Manager&rsquo;s duties when and if needed .
Has a good understanding of how the hotel system works, and can provide basic troubleshooting support for in-room services such as Internet, games, and Web Service .
Be fully familiar with the fire panel operation and the Duty Manager&rsquo;s role as controller in an alarm situation.
</div></div><div><div>Motivates and provides a working environment in which associates are productive and work together to their fullest ability. Ensure positive communication with associates and the manager, keeping morale high.
Handles any guests&rsquo; issues or complaints in an understanding and hospitable manner, ensures they are resolved and followed through in the most appropriate and best manner.
Be able to read the guests and sense the guests' needs, and adapt the service style accordingly.
Actively lobby the host and act as a role model for the team
At all times strives to represent Four Seasons Astir Palace Athens in the most professional, courteous, and efficient manner
Assists with managing the performance of the Front Office team to ensure the team delivers the highest quality and Four Seasons brand service standards to consistently meet and exceed all guest expectations
Communicates all new policies and procedures to all associates
Continuously strives for new thoughts and ideas to improve and strengthen the Front Office team, update procedures, and implement them
During the absence of the HOD, monitors associates' appearance daily , ensures the correct dress code is adhered to, to maintain our professional image
Always uses the correct standard and etiquette when answering the telephone
Works together with the FOM/FDM with regards to VIP&rsquo;s and any special procedures which may be necessary
Works closely with other department heads and deputies in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
Is responsive to associates' needs and problems; is firm, fair, and consistent in dealing with challenges
Attends training sessions, both internal and external
Constantly keeps the FOM/FDM updated on the performance of the Front Office team
Spot checks the Front Office Team&rsquo;s performance to ensure the Four Seasons&rsquo; brand standards are being adhered to
Ensures the number of open folios is kept minimum, liaises with related departments to resolve them in due course , maintains a good tracking record of all ongoing cases
Monitors and updates to open folio &amp; PM Excel sheet
Strives to achieve upselling goals by leading by example, providing training, and motivating the team
Coordinates with FO supervisors' room assignments &amp; monitors Out of Order and Out of Service rooms regularly
</div></div><div><div>Promotes the hotel's facilities effectively
Takes an active role in the preparation of Reviews/Appraisals with the FOM/FDM
Understands the structure and standards to ensure a smooth operation between Front Office, Concierge, In-Room Dining Butlers, Accounts, and Housekeeping
Leads the daily handovers, contributing and communicating relevant issues .
Conducts the morning meeting in the absence of FOM/FDM
Responds to all guest requests in a prompt and courteous manner
Assists the FOM/FDM in organizing monthly departmental meetings
Attends training sessions, both internal and external
Has a good knowledge of the emergency duties and responsibilities
Report all disciplinary and grievance matters immediately to FOM
Spot checks associates on LQA standards every week
Ensures that all associates act continuously in an intuitive, engaging, and refined manner to internal and external guests
Walks in public areas and ensures all are in high spec as expected, as set by the exec team
Welcomes and bids farewell to all VIP&rsquo;s and ensures that the executive member is called where necessary
Acts as a role model to actively learn from our guests, and record their preferences for future
Leads the Guest Focus Programs: long-staying, milestone, preference collection, upsell, and ensures all are implemented effectively
Leads by example to ensure the team is familiar and participates in Four Seasons&rsquo; Guest Recognition program, and attends all the relevant trainings. 
</div></div><div>&bull; Follow company work-related safety and security policies and procedures to ensure a clean, safe, and secure environment.
</div><div>&bull; Report work-related accidents or other injuries immediately upon occurrence.
</div><div>&bull; Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
</div><div>&bull; Use proper equipment, wear appropriate personal protective clothing, and employ correct lifting procedures, as necessary, to avoid injury.
</div><div>&bull; Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
</div><div>&bull; Complete appropriate safety training and certifications to perform work tasks.
</div><div>&bull; Follow property-specific procedures for handling emergencies (e.g., evacuations, medical emergencies, natural disasters). 
</div><div>&bull; Follow company and department policies and procedures.
</div><div>&bull; Protect the privacy and security of guests and coworkers.
</div><div>&bull; Maintain confidentiality of proprietary materials and information.
</div><div>&bull; Ensure uniform, name tags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures.
</div><div>&bull; Perform other reasonable job duties as requested by Supervisors as wel l as t he hotel management team, has all right to change your job functions according to the business needs without any effect in terms of salary or benefits. 
</div><div>&bull; Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
</div><div>&bull; Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
</div><div>&bull; Talk with and listen to other employees to effectively exchange information.
</div><div>&bull; Speak to guests and co-workers using clear, appropriate, and professional language.
</div><div>&bull; Answer telephones using appropriate etiquette, including answering the phone within 3 rings, answering with a smile in one's voice, using the caller's name, transferring calls to the appropriate person/department , requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
</div><div>&bull; Assist coworkers, ensuring they understand their tasks.
</div><div>&bull; Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
</div>What We Offer
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary stays at FS properties (based on availability), with discounted meals.
Dental and medical/disability/life insurance
Retirement benefits/pension
Employee service awards
Annual employee party/social and sporting events
Schedule &amp; Hours
Full&ndash;Time Job with 5 working days a week.</div>

Hotel Assistant Manager

IHG Hotels & Resorts

<div><div>Franchise Hotel - Assistant Reservation Manager
<div></div><div><div>Hotel Brand: VOCO Hotels
 
Location: United Arab Emirates, Dubai
Hotel: VX Monaco Hotel &ndash; Dubai World Islands - (DXBCA)
Job number: FRDXBCA4204<div> 
 
 
</div></div><div><div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.</div> 

<div>About Us

Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels. 
Your day to day
<ul>
<li>Reservations Management
<ul>
<li>Oversee daily operations of the reservations team, ensuring accuracy in bookings, confirmations, and guest correspondence.
</li>
<li>Manage group and individual reservations, including special requests, VIP arrangements, and long-stay requirements.
</li>
<li>Ensure all reservations are entered correctly in the system with updated rates, availability, and policies.
</li>
</ul>Revenue &amp; Sales Support
<ul>
<li>Support revenue management strategies by monitoring booking pace, market trends, and demand patterns.
</li>
<li>Assist in maximizing occupancy and revenue through upselling, cross-selling, and promoting packages.
</li>
<li>Work closely with Sales &amp; Marketing to convert leads, group bookings, and special events.
</li>
</ul>Team Leadership
<ul>
<li>Train, guide, and supervise reservations agents to maintain high service standards.
</li>
<li>Monitor team performance and provide feedback, coaching, and development opportunities.
</li>
<li>Ensure adherence to company policies, procedures, and brand standards.
</li>
</ul>Guest Experience
<ul>
<li>Maintain excellent communication with guests, handling queries, complaints, and special requests promptly.
</li>
<li>Ensure VIP guests and repeat customers receive personalized reservation service.
</li>
<li>Support smooth check-in/check-out processes by coordinating with Front Office and other departments.
</li>
</ul>Administration &amp; Reporting
<ul>
<li>Prepare daily, weekly, and monthly reports on reservations, cancellations, and room occupancy trends.
</li>
<li>Ensure compliance with data privacy, payment security, and hotel policies.
</li>
<li>Provide feedback to management on system improvements and process enhancements.</li></ul> 
</li>
</ul> 
What we need from you
<ul>
<li>Bachelor&rsquo;s degree in Hospitality, Business, or related field.
</li>
<li>2&ndash;4 years&rsquo; experience in reservations, preferably in a luxury hotel or resort.
</li>
<li>Knowledge of Opera PMS / CRS or other hotel reservation systems.
</li>
<li>Strong communication and customer service skills.
</li>
<li>Analytical mindset with attention to detail.
</li>
<li>Fluency in English (Arabic or Russian is an advantage).
</li>
<li>Leadership skills with the ability to train and motivate a team</li></ul> 
 
What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you&rsquo;ll become part of our hotel family.</div></div></div></div></div>

Franchise Hotel - Assistant Reservation Manager

voco™ hotels

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels.<h4 class="jobSectionHeader"> 
Your day to day
<ul>
<li>Reservations Management
<ul>
<li>Oversee daily operations of the reservations team, ensuring accuracy in bookings, confirmations, and guest correspondence.
</li>
<li>Manage group and individual reservations, including special requests, VIP arrangements, and long-stay requirements.
</li>
<li>Ensure all reservations are entered correctly in the system with updated rates, availability, and policies.
</li>
</ul>Revenue &amp; Sales Support
<ul>
<li>Support revenue management strategies by monitoring booking pace, market trends, and demand patterns.
</li>
<li>Assist in maximizing occupancy and revenue through upselling, cross-selling, and promoting packages.
</li>
<li>Work closely with Sales &amp; Marketing to convert leads, group bookings, and special events.
</li>
</ul>Team Leadership
<ul>
<li>Train, guide, and supervise reservations agents to maintain high service standards.
</li>
<li>Monitor team performance and provide feedback, coaching, and development opportunities.
</li>
<li>Ensure adherence to company policies, procedures, and brand standards.
</li>
</ul>Guest Experience
<ul>
<li>Maintain excellent communication with guests, handling queries, complaints, and special requests promptly.
</li>
<li>Ensure VIP guests and repeat customers receive personalized reservation service.
</li>
<li>Support smooth check-in/check-out processes by coordinating with Front Office and other departments.
</li>
</ul>Administration &amp; Reporting
<ul>
<li>Prepare daily, weekly, and monthly reports on reservations, cancellations, and room occupancy trends.
</li>
<li>Ensure compliance with data privacy, payment security, and hotel policies.
</li>
<li>Provide feedback to management on system improvements and process enhancements.</li></ul></li> 
</ul>
 
What we need from you
<ul>
<li>Bachelor's degree in Hospitality, Business, or related field.
</li>
<li>2-4 years' experience in reservations, preferably in a luxury hotel or resort.
</li>
<li>Knowledge of Opera PMS / CRS or other hotel reservation systems.
</li>
<li>Strong communication and customer service skills.
</li>
<li>Analytical mindset with attention to detail.
</li>
<li>Fluency in English (Arabic or Russian is an advantage).
</li>
<li>Leadership skills with the ability to train and motivate a team</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Hilton

<div>Assistant Human Resources Manager - Waldorf Astoria Ras Al Khaimah
An Assistant Human Resources Manager is responsible for providing first-class employee relations services to the Director of Human Resources and management team to deliver an excellent staff experience while assisting with Human Resources strategy.
What will I be doing? 
 
As an Assistant Human Resources Manager, you will be responsible for providing first-class employee relations services to the Director of Human Resources and management team to deliver an excellent team member experience. An Assistant Human Resources Manager will also be required to support employee relations and ensure compliance with team member training requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Support the Director of Human Resources in leading the HR team and overseeing all aspects of the Human Resources function</li><li>
Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability</li><li>
Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out</li><li>
Help achieve departmental goals</li><li>
Support the hotel with departmental training requirements</li><li>
Control costs when possible and assist in meeting hotel/departmental financial targets</li><li>
Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines</li><li>
Ensure completion of training for hotel security, fire regulations and other health and safety legislation</li><li>
Work with local organizations and schools to promote the hospitality industry</li><li>
Assist and resolve team member and management queries</li><li>
Ensure compliance with internal HR policies and all applicable local labor laws</li><li>
Support audits and reporting of HR metrics, turnover, and other performance indicators</li></ul>
What are we looking for?
An Assistant Human Resources Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Proven experience in Human Resources, preferably in the hospitality industry.</li><li>
Solid understanding of UAE labor law (or local labor laws based on location)</li><li>
Strong interpersonal and problem-solving skills</li><li>
Good communication and people skills</li><li>
Committed to delivering a high level of customer service, both internally and externally</li><li>
Positive attitude and passion for delivering exceptional HR service</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure</li><li>
Ability to work on their own or in teams</li></ul> 
What will it be like to work for Hilton? 
 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day and our amazing Team Members are at the heart of it all!</div>

Assistant Human Resources Manager - Waldorf Astoria Ras Al Khaimah

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Downtown, Dubai is looking for an Assistant Manager to join our Lobby Lounge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Food and Beverage department in Dubai, the Assistant Manager, will support the Lounge Manager in overseeing daily operations, ensuring smooth service and exceptional guest experiences. Lead and motivate the team, uphold brand and quality standards, and handle guest feedback with professionalism. Additionally, will assist with staff scheduling, inventory control, and maintaining compliance with health and safety. Assistant Manager reports to the Lobby Lounge Manager.

As an Assistant Manager, you will be responsible for the following duties:
<ul>
<li>Assist the Lobby Lounge Manager in overseeing all operational aspects, ensuring smooth shift management, and taking charge in the manager&rsquo;s absence.</li>
<li>Enforce brand standards, SOPs, and quality measures, while supervising cleanliness and maintenance through regular walk-throughs.</li>
<li>Provide leadership and motivation to the team, support colleague scheduling, and participate in staff development, including coaching and performance management.</li>
<li>Ensure exceptional guest satisfaction by handling complaints effectively, managing VIP service, and creating memorable &ldquo;WOW&rdquo; moments aligned with LQE standards.</li>
<li>Support in managing outlet budgets, labour costs, P&amp;L reviews, and maintaining accurate POS setup and menu content.</li>
<li>Assist in organising promotions and festive events, monitor competition and dining trends, and contribute innovative ideas to enhance restaurant offerings.</li>
</ul>
As an Assistant Manager, we expect from you:
<ul>
<li>High school diploma or equivalent; Degree or Higher National Diploma in Hospitality/Hotel/Business Management is an advantage.</li>
<li>Minimum 2 years&rsquo; experience as an Assistant Manager in a high-volume, 5-star hotel or luxury restaurant environment.</li>
<li>Strong understanding of Lobby Lounge operations and ability to train team members effectively.</li>
<li>Effective communication skills in English (verbal &amp; written); knowledge of additional languages is a plus.</li>
<li>Proven leadership, coaching, and conflict-resolution abilities.</li>
<li>Flexibility to work varied shifts, including evenings, weekends, and holidays.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</li>
<li>Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Assistant Manager - Lobby Lounge

<div>
 An Assistant Human Resources Manager is responsible for providing first-class employee relations services to the Director of Human Resources and management team to deliver an excellent staff experience while assisting with Human Resources strategy.
 
 
 
 What will I be doing?
 
 
 
 As an Assistant Human Resources Manager, you will be responsible for providing first-class employee relations services to the Director of Human Resources and management team to deliver an excellent team member experience. An Assistant Human Resources Manager will also be required to support employee relations and ensure compliance with team member training requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Support the Director of Human Resources in leading the HR team and overseeing all aspects of the Human Resources function
 </li>
 <li>
 Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
 </li>
 <li>
 Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
 </li>
 <li>
 Help achieve departmental goals
 </li>
 <li>
 Support the hotel with departmental training requirements
 </li>
 <li>
 Control costs when possible and assist in meeting hotel/departmental financial targets
 </li>
 <li>
 Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
 </li>
 <li>
 Ensure completion of training for hotel security, fire regulations and other health and safety legislation
 </li>
 <li>
 Work with local organizations and schools to promote the hospitality industry
 </li>
 <li>
 Assist and resolve team member and management queries
 </li>
 <li>
 Ensure compliance with internal HR policies and all applicable local labor laws
 </li>
 <li>
 Support audits and reporting of HR metrics, turnover, and other performance indicators
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Assistant Human Resources Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Proven experience in Human Resources, preferably in the hospitality industry.
 </li>
 <li>
 Solid understanding of UAE labor law (or local labor laws based on location)
 </li>
 <li>
 Strong interpersonal and problem-solving skills
 </li>
 <li>
 Good communication and people skills
 </li>
 <li>
 Committed to delivering a high level of customer service, both internally and externally
 </li>
 <li>
 Positive attitude and passion for delivering exceptional HR service
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Ability to work on their own or in teams
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day and our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Ras Al Khaimah
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Human Resources
</div>

SPHC

<div>Are you a passionate HR professional ready to make waves at one of Sharm El-Sheikh&rsquo;s premier beachfront resorts? We&rsquo;re transforming into Holiday Inn and looking for a dynamic Assistant HR Manager to help shape our team&rsquo;s success!

If you thrive in a vibrant hospitality environment, love fostering a positive workplace culture, and want to be part of an exciting rebranding journey, we want YOU!

A little taste of your day-to-day:

Every day is different at IHG, but you&rsquo;ll mostly be:
<ul>
<li>Work within the established Human Resources department budget.
</li><li>Handle payroll process in the hotel.
</li><li>Identify and analyze local compensation and benefits practices to ensure financial competitiveness.
</li><li>Collect and maintain data from exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs, and supervisory issues.
</li><li>Prepare, analyse and educate peer colleagues on monthly HR Metrics and other reports and its importance in Hotel Business.
</li><li>Manage Office supplies and control expense within HR Department.
</li><li>Support &ldquo;BrandHearted&rdquo; journey by providing candidates pre-care and excellent &quot;Room to have a great start&quot; experience.
</li><li>Assist HRD in creating, implementing and monitoring hotel and colleagues' goals, strategies &amp; policies.
</li><li>Train, motivate, evaluate, coach and mentor direct colleagues to meet desired outcomes.
</li><li>Actively promotes Performance Management Culture and participates in all its activities/steps.
</li><li>Become an CHB champion in organization, communication and follow up.
</li><li>Supervise colleagues&rsquo; accommodation matters: inventory, rooms&rsquo; allocation, monthly checks etc.
</li><li>Supervise (through subordinates) employees&rsquo; public areas: lockers, smoking area etc.
</li><li>Supervise transport section of the department by arranging transportation of all colleagues at the high standard.
</li><li>Maintain and update master database for the hotels employees&rsquo; data and maintain all HR records and effective filing system as per the departmental standards.
</li><li>Work with department managers to develop initiatives to achieve service behavior standards and drive continuous improvement in the guest experience.
</li><li>To come up with ideas on internal customers services improvement and discuss them with HR Manager.</li>
<li>Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community.
</li><li>Actively participate in Corporate social responsibilities organized by the Hotel and HR department.
</li><li>Ensure compliance with relevant employment laws and hotel or company policies and procedures.
</li><li>Deputize the HRD in his/her absence.
</li><li>Perform other duties as assigned.
</li></ul>What We Need From You
<ul>
<li>Bachelor&rsquo;s degree / higher education qualification/equivalent
</li><li>5 years of related experience in HR Management
</li><li>Currently in a leadership role, managing a diverse team
</li><li>Ability to maintain confidentiality on all HR related matters
</li><li>High level of integrity and credibility.
</li><li>Strong, effective communication and comprehension.</li>
</ul>
What We Offer

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Assistant HR Manager - Continental Plaza Beach Resort

Search 10000+ Hotel assistant manager jobs near you this September. New roles added regularly across leading industries. Apply today.

10000 hotel assistant manager jobs NEAR_ME

Hotel Assistant Manager

Franchise Hotel - Assistant Reservation Manager

Franchise Hotel - Assistant Reservation Manager

Assistant Human Resources Manager - Waldorf Astoria Ras Al Khaimah

Assistant Manager - Lobby Lounge

Assistant Human Resources Manager - Waldorf Astoria Ras Al Khaimah

Assistant HR Manager - Continental Plaza Beach Resort