hotel assistant manager

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
The Housekeeping Assistant Manager supports the Housekeeping Manager in overseeing the daily operations of the housekeeping department. This role ensures the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and back-of-house spaces. The Assistant Manager supervises staff, manages inventory, maintains service quality standards, and ensures a safe and productive work environment.
Key Responsibilities:<ul><li>
Assist in planning, organizing, and coordinating daily housekeeping operations.</li><li>
Supervise and motivate housekeeping staff, including room attendants, public area attendants, and linen room personnel.</li><li>
Conduct daily inspections of guest rooms, public areas, and employee work areas for cleanliness and maintenance.</li><li>
Ensure housekeeping standards and procedures are consistently followed to maintain quality service.</li><li>
Manage inventory and ordering of cleaning supplies, linens, and guest amenities.</li><li>
Help schedule staff shifts, manage attendance, and participate in performance reviews.</li><li>
Train new housekeeping team members and conduct refresher training sessions.</li><li>
Handle guest complaints and special requests in a prompt, courteous manner.</li><li>
Support in ensuring compliance with health and safety regulations and sanitation standards.</li><li>
Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service</li></ul> 
Qualifications 
Qualifications:<ul><li>
High school diploma or equivalent</li><li>
2+ years of experience in housekeeping operations, with at least 1 year in a supervisory or assistant managerial role</li><li>
Strong leadership and interpersonal skills</li><li>
Excellent organizational and time management abilities</li><li>
Working knowledge of housekeeping systems and hotel property management systems (e.g., Opera, HotSOS) is a plus</li><li>
Ability to handle multiple priorities and work under pressure</li></ul></div>

Assistant manager Housekeeping

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 As an Assistant Concierge Manager with us, your role is to execute the Service Promise to our Guests through the proper training provided and the Brands' Service Essentials. In order to deliver on this promise, it all starts with the right attitude and a smile. Your role is to make what seems to be impossible and unusual happen!
 
 
 <ul>
 <li>
 Overlook the daily operations of the whole Concierge department.
 </li>
 <li>
 Coach, lead, guide and direct the efforts of the team of Concierge Agents.
 </li>
 <li>
 Approve and adjust schedules as required based on business volume forecasts.
 </li>
 <li>
 Provide feedback, seizes training and coaching opportunities with Colleagues.
 </li>
 <li>
 Support training initiatives and provides a training role as required.
 </li>
 <li>
 Ensure everyone in the team is knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests.
 </li>
 <li>
 Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen.
 </li>
 <li>
 Maintain a network of service providers for the efficient conduct in coordinating guest requirements.
 </li>
 <li>
 Ensure availability of printed materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests.
 </li>
 <li>
 Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel.
 </li>
 <li>
 Respond to queries positively.
 </li>
 <li>
 Follow through all endorsements at the concierge and ensure completion.
 </li>
 <li>
 Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently.
 </li>
 <li>
 Be transparent and responsible on matters involving finances.
 </li>
 <li>
 Maintain absolute integrity and trustworthiness in the team.
 </li>
 <li>
 Adhere to the established financial guidelines and control all costs.
 </li>
 <li>
 Manage the daily documentation/recording of bills particularly filing of receipts.
 </li>
 <li>
 Manage all activities relating to Concierge and ensure that all transactions are performed in the best interest of the company.
 </li>
 <li>
 Monitor responsible use of all available systems and equipment in the hotel.
 </li>
 <li>
 Promotes and follows a safe work environment.
 </li>
 <li>
 Promotes and leads a service driven, results driven work environment.
 </li>
 <li>
 Follows departmental SOP's (Standard Operating Procedures) including all safety policies
 </li>
 <li>
 Promote all hotel services, offers and facilities and their operating hours.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Passion for guest service
 </li>
 <li>
 Excellent written and verbal communication, interpersonal and leadership skills.
 </li>
 <li>
 Highly organized, results-oriented with the ability to be flexible and work well under pressure.
 </li>
 <li>
 Strong interpersonal and problem solving abilities.
 </li>
 <li>
 Highly responsible &amp; reliable.
 </li>
 <li>
 Fluency in English, secondary language preferred.
 </li>
 <li>
 Member of Les Clefs D'Or.
 </li>
 <li>
 Minimum of 1 year previous proven Supervisory position or equivalent in a customer service industry.
 </li>
 <li>
 Must have the ability to handle a multitude of tasks and Guest requests.
 </li>
 <li>
 Computer proficiency in a Windows environment (Word, Excel, PowerPoint).
 </li>
 <li>
 Ability to work cohesively with fellow colleagues as part of a team.
 </li>
 <li>
 Ability to focus attention on guest needs, remaining calm and courteous at all times.
 </li>
 </ul>
</div>

Assistant Concierge Manager

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Steps from the Prophet&rsquo;s Mosque, our Hotel will offer luxury accommodation for the city&rsquo;s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet&rsquo;s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.
About the Role
We are seeking a dedicated and passionate Guest Experience Manager to ensure the highest level of guest satisfaction at Four Seasons Hotel Madinah. Reporting directly to the Assistant Director of Rooms, you will oversee the Guest Experience team, focusing on enhancing the guest journey from arrival to departure. You will also collaborate with various departments to ensure seamless service delivery and to resolve guest concerns, ensuring a memorable stay for all.
What You Will Do
<ul><li>Lead the Guest Experience team in providing personalized service to guests and anticipating their needs to exceed expectations.
</li><li>Monitor and manage guest feedback, addressing concerns and ensuring high levels of satisfaction.
</li><li>Coordinate with other hotel departments, including Front Office, Housekeeping, and F&amp;B, to ensure seamless guest service.
</li><li>Develop and implement strategies to improve guest satisfaction and operational efficiency.
</li><li>Manage the guest arrival and departure process, ensuring it is efficient, welcoming, and seamless.
</li><li>Oversee special guest requests, VIP arrivals, and group arrivals, ensuring that their experience is exceptional.
</li><li>Analyze guest satisfaction reports, identify areas for improvement, and implement solutions to address guest concerns.
</li><li>Train and develop the Guest Experience team to maintain high service standards and foster a positive work environment.
</li><li>Prepare and present regular reports on guest feedback and team performance.
</li><li>Assist in the recruitment, training, and development of new staff members in the Guest Experience department.
</li></ul>What You Bring
<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field preferred; high school diploma or equivalent required.
</li><li>Proven experience in a guest services or hospitality management role, ideally in a luxury hotel or high-end resort.
</li><li>Strong leadership and management skills with the ability to motivate and guide a diverse team.
</li><li>In-depth knowledge of guest services operations and guest satisfaction strategies.
</li><li>Excellent communication, problem-solving, and organizational skills.
</li><li>Ability to handle guest concerns professionally and efficiently while maintaining a calm and positive demeanor.
</li><li>Proficiency in hotel management software and Microsoft Office Suite (Excel, Word, PowerPoint).
</li></ul>What We Offer
<ul><li>Competitive salary.
</li><li>Housing and transportation allowances.
</li><li>30 days of vacation plus public holidays.
</li><li>Complimentary meals and uniform cleaning.
</li><li>Medical and life insurance.
</li><li>Employee Assistance Program and worldwide complimentary room nights.
</li><li>Opportunities for growth and development.
</li></ul>Schedule &amp; Hours
This is a full-time role.
Localization
As part of our commitment to Saudization, we actively welcome applications from Saudi nationals. Join us in shaping the future of luxury hospitality in Madinah.</div>

Guest Experience Manager - Four Seasons Hotel Madinah (Saudi National)

brilliant mind events

Location: Qatar We are looking for a Hotel &amp; Airport Logistics Manager to oversee staffing and operations at designated hotels and airport locations for a high-profile event in Qatar. You will manage the recruitment and training of staff, coordinate logistics, and ensure seamless operations across all hotel and airport teams.If you have experience in logistics management and staff coordination, apply today! Apply now!Job Types: Part-time, Temporary

Hotel & Airport Logistics Manager

py olliv

We are seeking a dynamic and result-driven Hotel Sales Manager with 2&ndash;5 years of hotel industry experience to drive total revenue across Corporate, Travel Trade, and OTA distribution channels. The role focuses on business development, revenue optimization, client relationship management, and online channel performance to maximize Rooms, Banquet, and F&amp;B revenue.Key Responsibilities1. Revenue &amp; Business Development<ul><li>Achieve monthly and annual revenue targets (Rooms, Banquets &amp; F&amp;B).</li><li>Develop and execute sales strategies for Corporate, and OTA segments.</li><li>Conduct client meetings, site inspections, and sales calls to generate business.</li><li>Negotiate corporate contracts, event proposals, and rate agreements.</li><li>Coordinate with Revenue team to optimize pricing, ADR, and RevPAR.</li></ul>2. Client &amp; Account Management<ul><li>Maintain strong relationships with corporate and travel trade accounts.</li><li>Identify and acquire new business opportunities.</li><li>Ensure timely follow-ups, proposals, and conversion of leads.</li><li>Deliver high client satisfaction to drive repeat business.</li></ul>3. Online Distribution &amp; Market Analysis<ul><li>Manage OTA channels and monitor rate parity and visibility.</li><li>Analyze market trends, competitor pricing, and demand forecasts.</li><li>Prepare weekly and monthly sales performance reports.</li><li>Optimize online listings and promotions for better ranking and revenue growth</li><li>Bachelor&rsquo;s Degree in Hotel Management / Business / Marketing.</li></ul>Job Types: Full-time, PermanentPay: ₹15,000.00 - ₹45,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Hotel Sales Manager

IRS Tunisia

Must be Arab with relevant ExperienceShould have a good command in EnglishJob Types: Full-time, PermanentPay: KD450.000 - KD500.000 per monthEducation:<ul><li>Primary (Preferred)</li></ul>Experience:<ul><li>Assistant Manager-Room Service: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>

Assistant Manager-Room Services

Hunting Cherry

Job Title: Facility Administration &ndash; Assistant ManagerJob Type: Full-time Work Mode: Work From OfficeJob SummaryThe Facility Administration &ndash; Assistant Manager will be responsible for overseeing and coordinating day-to-day facility and administrative operations to ensure smooth office functioning. The role involves managing maintenance, vendors, security, inventory, compliance, and overall administrative processes while maintaining high service and operational standards.Key Responsibilities<ul><li>Coordinate office services to ensure smooth and efficient daily operations</li><li>Manage facility operations including maintenance, repairs, housekeeping, security, and utilities</li><li>Handle vendor management including onboarding, performance monitoring, contract renewals, and negotiations</li><li>Maintain office inventory, pantry supplies, and essential equipment</li><li>Ensure compliance with security, safety, environmental, and statutory regulations</li><li>Oversee operation and maintenance of electrical systems, air-conditioning, internet connectivity, CCTV, and other infrastructure</li><li>Manage procurement of office supplies and maintain accurate expense records</li><li>Coordinate travel and accommodation arrangements for employees</li><li>Assist in planning and managing office events, meetings, and conferences</li><li>Liaise with government authorities for compliance, audits, and documentation</li><li>Handle infrastructure projects such as renovations, office expansions, or new office setup</li><li>Develop, review, and improve administrative systems, policies, and procedures</li><li>Provide administrative support and ensure timely and accurate completion of tasks</li><li>Build and maintain strong relationships with internal teams and external vendors</li></ul>Requirements &amp; Qualifications<ul><li>Graduate with 8&ndash;10 years of experience in Facility Administration / Office Administration / Admin Manager role</li><li>Proven experience managing corporate office facilities and multiple vendors</li><li>Hands-on experience in infrastructure projects and office operations</li><li>Strong understanding of office administration procedures, compliance, and legal requirements</li><li>Excellent organizational, communication, and interpersonal skills</li><li>Proficient in MS Office and administrative systems</li><li>Ability to multitask, work independently, and manage priorities effectively</li><li>High level of integrity, professionalism, and attention to detail</li></ul>Job Type: Full-timePay: ₹50,182.13 - ₹75,131.25 per monthWork Location: In person

Assistant Facility Manager (Travel agent )

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