hotel assistant manager

IHG Hotels & Resorts

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees. By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. About Us Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels. The Assistant Spa Manager supports the Spa Manager in overseeing the daily operations of the spa to ensure the highest level of guest satisfaction, service quality, and operational efficiency. This role involves supervising spa team members, maintaining service standards, managing scheduling, and assisting with financial and marketing goals to enhance the spa's profitability and reputation. Your day to day Operations Management <ul> <li>Assist in the daily management and smooth operation of the spa and wellness facilities.</li> <li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.</li> <li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.</li> <li>Monitor inventory levels and coordinate with suppliers for product replenishment.</li> <li>Support the implementation of spa protocols and standard operating procedures (SOPs).</li> </ul> Guest Experience <ul> <li>Ensure guests receive personalized, professional, and memorable experiences.</li> <li>Handle guest complaints or feedback promptly and professionally.</li> <li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.</li> <li>Maintain strong guest relationships and encourage repeat business.</li> </ul> Team Leadership <ul> <li>Assist in the recruitment, training, and evaluation of spa staff.</li> <li>Support employee scheduling, attendance, and performance management.</li> <li>Foster a positive, motivated, and collaborative team environment.</li> <li>Conduct regular briefings and training sessions to maintain service excellence.</li> </ul> Financial & Sales Support <ul> <li>Assist in achieving spa revenue and profitability goals.</li> <li>Support in preparing reports, budgets, and forecasts.</li> <li>Promote retail sales and develop strategies to increase treatment bookings and product sales.</li> <li>Ensure proper billing and adherence to financial procedures.</li> </ul> Marketing & Promotion <ul> <li>Assist with spa promotions, seasonal offers, and partnerships.</li> <li>Coordinate with the marketing team to create attractive campaigns and social media content.</li> <li>Stay updated with industry trends to introduce innovative treatments and experiences.</li> </ul> What We Need From You <ul> <li>Minimum 2-3 years of experience in a supervisory or assistant management role within a spa or wellness center.</li> <li>Strong knowledge of spa operations, treatments, and retail products.</li> <li>Excellent communication, leadership, and organizational skills.</li> <li>Customer-oriented with a passion for wellness and hospitality.</li> <li>Proficiency in spa management software and Microsoft Office Suite.</li> <li>Diploma or certification in Spa Management, Hospitality, or a related field is preferred.</li> <li>Leadership & Team Management</li> <li>Guest Service Excellence</li> <li>Financial Awareness</li> <li>Attention to Detail</li> <li>Sales & Marketing Focus</li> <li>Problem-Solving</li> <li>Professional Appearance & Attitude</li> </ul> What We Offer We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Temporary</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul>

Franchise Hotel - Assistant Spa Manager

Coury Hospitality

Why Work at Hotel Carmichael?
 At Hotel Carmichael, Autograph Collection, we set the stage for luxury, artistry, and world-class hospitality in Carmel’s vibrant city center. Featuring 122 elegantly appointed guest rooms, the stunning Feinstein’s Cabaret, and the upscale dining experience of Vivante, our hotel is a destination for refined comfort and unforgettable experiences. Curators at Hotel Carmichael are part of a passionate, service-driven team, bringing elegance, culture, and personalized hospitality to every guest.
 
JOB OVERVIEW
 
Responsible for multi-channel marketing efforts and helps shape the brand story across digital, social, and email platforms.
 REPORTS TO
 
Reports to property Marketing Manager with a dotted line to Corporate Marketing Team.
 PRIMARY JOB FUNCTIONS
 
1. Administration & Brand Support
 <ul>
<li>Support execution of marketing plans and SMART goals for assigned brands.</li>
<li>Collaborate on marketing strategy, campaign ideation, and implementation.</li>
<li>Maintain marketing trackers, timelines, and project updates.</li>
<li>Assist in managing allocated marketing budgets and tracking expenses.</li>
<li>Provide routine performance reporting on marketing initiatives.</li>
<li>Maintain digital asset libraries including photography, video, and brand collateral.</li>
<li>Coordinate photo and video shoots, ensuring assets align with brand standards.</li>
<li>Serve as on-property brand ambassador, ensuring all materials reflect current brand guidelines.</li>
<li>Participate in local events and networking opportunities to strengthen community engagement and brand awareness.</li>
</ul>
2. Digital & Email Marketing
 <ul>
<li>Support the creation and deployment of brand and outlet email campaigns.</li>
<li>Maintain website content, imagery, and key business information to ensure accuracy and alignment with brand voice.</li>
<li>Conduct regular digital audits across websites, listings, and partner platforms to ensure accuracy and optimization.</li>
<li>Manage online profiles (Google Business, OpenTable, Yelp, TripAdvisor, etc.) to strengthen visibility and reputation.</li>
</ul>
3. Social Media
 <ul>
<li>Execute social media strategy in alignment with each brand’s marketing plan, including paid social media campaigns.</li>
<li>Develop engaging content calendars that reflect brand personality and encourage community interaction.</li>
<li>Create and curate high-quality photography and video content for digital use.</li>
<li>Engage with followers and guests through active community management—responding to messages, comments, and reviews in brand voice.</li>
<li>Collaborate with influencers and brand partners to expand reach and awareness.</li>
<li>Monitor and report on social media performance, insights, and growth opportunities.</li>
<li>Stay current on trends, tools, and best practices to evolve the brand’s digital presence.</li>
</ul>
4. Local Marketing: 
<ul>
<li>Serve as marketing champion for on-site activations including the design and distribution of marketing material physically and digitally.</li>
<li>Assist in process of design projects and implementation of on-site marketing touchpoints such as brand collateral and general marketing material.</li>
</ul>
WORK ENVIRONMENT
 
Most work is done on-site at hotel or outlet(s) and there may be times when work may be conducted off-site when attending events related to job functions. Attendance at on-site activations is required.
 KEY RELATIONSHIPS
 
Internal: General Manager, Sales Managers, Front Desk Staff, Executive Chef, Restaurant Managers, Corporate Marketing Team.
 External: Community partners, vendor support staff, and vendor technical support.
 QUALIFICATIONS
 
Essential: 
1. Previous experience of managing business social media profiles on Facebook, Instagram, and LinkedIn.
 2. 1-2 years in Communications, Marketing, Business, Public Relations, or other field related experience.
 3. Computer literate, comfortable with applications such as Outlook, Microsoft software, and design tools such as Canva and Adobe applications.
 4. Understands social media KPIs and application to overall strategy.
 5. Displays knowledge and understanding of social media platforms relevant for industry, such as Facebook, Instagram, LinkedIn, Pinterest, YouTube, etc.
 6. Has creative eye for capturing quality photography/videos and ability to make minor edits.
 7. Perform job functions with attention to detail, speed, and accuracy, and can pick up new tools quickly.
 8. Maintains exceptional communications skills that effectively communicates information and ideas through verbal, written, and visual format.
 9. Takes ideas and sees them through. Follows directions thoroughly, multitasks well and practices superior time management.
 10. Is a team player with the confidence to take the lead in content development, creation and editing of content, online reputation management, and capturing on-site activations.
 11. Can easily and naturally promote brand advocacy through relationships, online and off.
 12. Demonstrates winning social customer service techniques being a clear thinker, remaining calm, resolving problems using good judgment, empathy, patience, advocacy and conflict resolution.
 13. Maintains personal social media profiles in a professional manner.
 
Desirable: 
14. Previous experience in the hospitality industry.
 15. Knowledge of online marketing and good understanding of major marketing channels.
 PHYSICAL ABILITIES
 
Essential: 
While performing the duties of this job, the Assistant Marketing Manager is regularly required to move around the facility; to stand for long hours during events. This position may require work inside or outside of the building, as needed by events. Generally, works in an office setting with minimal adverse exposure to environmental hazards.
 STANDARD SPECIFICATIONS
 
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
 A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
 This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
 This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Hotel Carmichael - Assistant Manager, Marketing

Hilltop Hotel

We Are Hiring: Assistant Manager (Night Shift)Location: Hilltop Hotel, Adjacent to Ferozabad Police Station, Tariq Road, KarachiHilltop Hotel is looking for a dedicated and intelligent Assistant Manager to join our team.Eligibility Criteria:&middot; Graduate (minimum)&middot; Hardworking, responsible, and proactive&middot; Permanent resident of Karachi&middot; Preferably residing near Tariq Road&middot; Must own a motorbike for commuting&middot; Car driving skills are mandatory&middot; Willing to perform light all-rounder dutiesDuty Timings: 9:00 PM to 9:00 AMSalary Package: PKR 35,000 &ndash; 45,000 (based on experience and skills)Job Location: Hilltop Hotel, Tariq Road Area, KarachiInterested candidates may send us CV on 03458115324 directly or visit the hotel from 5:00 pm to 6 pm for walk-in interviews.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Assistant Manager / Receptionist (Night Shift)

Naumi Hotel Dubai

Assistant HR Manager &ndash; Naumi Hotel Dubai &ldquo;Shape people strategy for one of Dubai&rsquo;s boldest lifestyle hotel brands.&rdquo;Role snapshotNaumi Hotel Dubai is seeking an Assistant HR Manager to support and elevate the People and Performance function for a vibrant, design‑led hotel in Barsha Heights. Reporting to the Group Director People &amp; Performance, this role partners closely with the Hotel General Manager and department heads to deliver exceptional people outcomes across the property.Key responsibilities<ul><li>Partner with the GM and leaders to execute Naumi&rsquo;s People &amp; Performance strategy at hotel level (workforce planning, talent, engagement, culture).</li><li>Oversee day‑to‑day HR operations: recruitment, onboarding, employee relations, performance management, and offboarding.</li><li>Ensure HR policies, procedures and documentation are accurate, current and aligned to UAE Labour Law and Group standards.</li><li>Coach leaders on performance, conduct, and capability issues, ensuring timely, fair and compliant outcomes.</li><li>Support learning and development initiatives, talent reviews and succession planning for the Dubai property.</li><li>Lead HR metrics and reporting for the hotel (turnover, headcount, absenteeism, engagement insights) to inform decision‑making.</li><li>Champion Naumi&rsquo;s culture, values and colleague experience, driving recognition, wellbeing and inclusion activities.</li></ul>What you will bring<ul><li>Experience in an HR generalist or Assistant HR Manager role within upscale hotel/hospitality or a similar service‑driven environment.</li><li>Strong exposure to Dubai or wider Middle East HR practices, with solid working knowledge of UAE Labour Law and local HR norms.</li><li>Proven ability to manage end‑to‑end recruitment for frontline and supervisory roles in a competitive market.</li><li>Confident employee relations skills, with the ability to balance empathy and commercial outcomes.</li><li>Comfortable working in a fast paced, hands on environment where you switch between strategy and detail daily.</li><li>Strong communication skills in English; Arabic or additional languages an advantage.</li><li>HR qualification or similar is desirable.</li></ul>Reporting lines and scope<ul><li>Reports directly to: Group Director People &amp; Performance (regional role).</li><li>Key stakeholders: Hotel General Manager Dubai, department heads, Finance, Group People &amp; Performance team.</li><li>Scope: Full HR support for Naumi Hotel Dubai, with involvement in group‑wide projects, initiatives and roll‑outs.</li></ul>Why join Naumi?<ul><li>Opportunity to shape and grow the people agenda for an exciting lifestyle hotel in Dubai.</li><li>Exposure to group‑level HR and People &amp; Performance projects across multiple geographies.</li><li>Collaborative culture that encourages fresh ideas, experimentation and continuous improvement.</li><li>Competitive salary and benefits, with real career growth potential in the Group.</li></ul>How to applyIf you are a proactive HR professional with Dubai or Middle East experience who loves creating great colleague experiences, apply now with your CV and a brief cover letter outlining:<ul><li>Your HR experience in Dubai/Middle East.</li><li>A recent example where you improved engagement, culture or people processes in your hotel or business.</li></ul>Job Types: Full-time, Permanent

Assistant HR Manager – Naumi Hotel Dubai

Crestline Hotels & Resorts

<div>Overview:
Crestline Hotels &amp; Resorts is currently hiring for an Assistant General Manager. The ultimate mission of this role will be to provide strong on-the-ground leadership to one of Crestlines multi-million dollar business units by providing strong operational leadership and manage with unparalleled customer service philosophies. 
Positioned as one of Crestlines Key Operational Leaders, this is a phenomenal opportunity to:<ul><li>
Champion operational experience you already have obtained as well as grow your skills within the financial, forecasting, HR, and other Accounting functions</li><li>
Be part of the hotel brand, which has a stellar reputation for being the leader in the hospitality space</li><li>
Be given superior support from the Corporate level all the way from Operations, Sales &amp; Marketing, Accounting, IT, and Human Resources</li></ul>
A strong predictor of success for the Assistant General Manager will be the ability to:<ul><li>
Balance strategic planning with hands-on execution out on the floor in a fast-paced environment</li><li>
Develop cohesion with direct reports and maximize each ones potential</li><li>
Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition</li><li>
Successfully interact with Hotel General Manager, all key leaders and staff across the hotel, as well as key corporate staff and ownership groups when necessary</li></ul>
Key Duties &amp; Responsibilities:
<ul><li>Strong led focus and support to the General Manager in maintaining and furthering the Hotel Brand Standards to heighten Guest Satisfaction (GSS) your ability to understand these quickly upon hire and drive are key!</li><li>
Understand and be able to execute on all Accounts Receivable and Payable duties within the first 30 days</li><li>
Familiarize yourself and be comfortable with all HR processes within the first 30 days you will play a huge part in new hire onboarding and success!</li><li>
Staff Optimization develop a plan for all newly hired and current leaders/staff so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days</li></ul>
Education and Experience:<ul><li>
Bachelors degree plus at least one (1) years of related Assistant General Manager experience; or High school diploma or equivalent plus at least three (3) years of related experience; or any equivalent combination of education and experience that provides the above skills, knowledge, and abilities</li><li>
Computer skills required must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases</li><li>
Experience with hotel information systems required</li></ul>
 Preferred Skills and/or Education:<ul><li>
Hotel experience</li><li>
Opera and M3 system experience</li><li>
Must have solid Operations Manager experience within a Select Service and/or Extended Stay property</li></ul> 
Crestline Hotels &amp; Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 
 
Brand: DoubleTree Baton Rouge
 
Address: 4964 Constitution Avenue Baton Rouge, LA - 70808
 
Property Description: DoubleTree Baton Rouge
 
Property Number: 308</div>

Assistant General Manager

Join to apply for the Franchise Hotel - Assistant Food & Beverage Manager role at IHG Hotels & ResortsJoin to apply for the Franchise Hotel - Assistant Food & Beverage Manager role at IHG Hotels & ResortsGet AI-powered advice on this job and more exclusive features.This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees. By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. About Us Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels Your day to day <ul><li>Oversee daily operations of the food and beverage department, ensuring compliance with health, safety, and quality standards.</li><li>Manage inventory control, including ordering supplies, conducting stock takes, and minimizing waste.</li><li>Develop and implement training programs for food and beverage staff to enhance service quality and efficiency.</li><li>Coordinate with the kitchen staff to ensure timely preparation and delivery of food and beverages.</li><li>Handle customer complaints and feedback, ensuring guest satisfaction and implementing improvements as necessary.</li><li>Assist in creating and updating menus, considering seasonal availability, customer preferences, and cost-effectiveness.</li><li>Monitor financial transactions and budget adherence, including payroll management and cost analysis.</li><li>Plan and execute special events and catering services, including menu selection, staffing, and logistics coordination. </li></ul>What We Need From You <ul><li>Minimum of 2 years of experience in a food and beverage management role</li><li>Bachelor's degree in hospitality or a related field</li><li>Knowledge of food and beverage industry regulations and compliance</li><li>Ability to manage inventory and control costs</li><li>Proficiency in Microsoft Office and Point of Sale (POS) systems</li><li>Excellent communication and interpersonal skills</li><li>Strong leadership and team management abilities</li><li>Ability to multitask and work under pressure</li><li>Customer-focused mindset and commitment to providing exceptional service</li><li>An eye for detail and a passion for quality assurance </li></ul>What We Offer We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Seniority level <ul><li> Seniority level Mid-Senior level</li></ul> Employment type <ul><li> Employment type Temporary</li></ul> Job function <ul><li> Job function Other</li><li> Industries Hospitality</li></ul>Referrals increase your chances of interviewing at IHG Hotels & Resorts by 2xGet notified about new Assistant Food Beverage Manager jobs in Dubai, Dubai, United Arab Emirates. Assistant Manager - Breakfast Operations - Jumeirah Burj Al Arab Dubai, Dubai, United Arab Emirates 23 hours ago Assistant Outlet Manager - F&B - Jumeirah Wild Wadi Junior Floor Assistant Manager (M/F) - NEW OPENING Dubai Assistant Restaurant Manager (All Day Dining) Hilton Dubai Palm Assistant Outlet Manager - Nuska Beach - Jumeirah Beach Hotel Restaurant Manager (Ginori Terrace, Signature Lounge) - The St. Regis Downtown Dubai Assistant Restaurant Manager - The Butcher Shop & Grill OliOli Dubai Operations Manager - F&B Dubai, Dubai, United Arab Emirates 2 hours ago Assistant Outlet Manager - All-Day Dining Restaurant We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Franchise Hotel - Assistant Food & Beverage Manager

Al Habtoor Palace

We&rsquo;re Hiring: Assistant Guest Relations &amp; Butler Manager at Al Habtoor Palace HotelAbout Al Habtoor Palace HotelAl Habtoor Palace Hotel is a luxury five-star hotel in Dubai, offering a blend of timeless elegance and modern sophistication. Known for its exquisite architecture, opulent interiors, and world-class amenities, the hotel provides guests with an exceptional hospitality experience. With multiple fine-dining restaurants, a lavish spa, and personalized services, Al Habtoor Palace Hotel is dedicated to creating unforgettable moments for every guest.Role OverviewWe are seeking an Assistant Guest Relations &amp; Butler Manager to join our team. This full-time, on-site role is pivotal in delivering exceptional hospitality experiences. You will support the Guest Relations team, oversee personalized butler services, manage guest requests, resolve issues promptly, and ensure consistent adherence to the highest service standards.Key Responsibilities<ul><li>Assist in managing the Guest Relations team to ensure top-tier guest satisfaction.</li><li>Supervise and train staff, including butlers, to maintain excellence in service delivery.</li><li>Manage personalized guest experiences and handle special requests with discretion and efficiency.</li><li>Address and resolve guest complaints or concerns promptly and effectively.</li><li>Monitor and act on guest feedback to enhance services continuously.</li><li>Uphold and enforce luxury service standards across all guest interactions.</li></ul>Qualifications<ul><li>Strong background in Guest Relations and Customer Service.</li><li>Excellent verbal and written communication skills.</li><li>Proven problem-solving abilities and a proactive approach to service.</li><li>Leadership experience, with the ability to motivate and guide teams.</li><li>Experience in luxury hotel management is highly desirable.</li><li>Bachelor&rsquo;s degree in Hotel Management or a related field preferred.</li><li>Proficiency in multiple languages is an advantage</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and career development.</li><li>Training and mentorship to enhance skills and leadership capabilities.</li><li>A vibrant, multicultural work environment focused on teamwork and excellence.</li><li>Recognition programs for outstanding performance and dedication.</li></ul>Join us and be part of a team that sets the standard for luxury hospitality.Job Types: Full-time, Permanent

Assistant Guest Relations & Butler Manager

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