hotel assistant manager

Hilton

<div>Assistant Banqueting Manager - Waldorf Astoria Lusail Doha
An Assistant Banqueting Manager is responsible for banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand. 
 
What will I be doing?
As an Assistant Banqueting Manager, you will be responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. An Assistant Banqueting Manager will also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Manage &amp; support all Banquets/Events</li>
<li>Lead in the absence of the Banqueting Manager</li>
<li>Maintain exceptional levels of customer service</li>
<li>Evaluate guest satisfaction levels with a focus on continuous improvement</li>
<li>Propose ideas to build the range and quality of Conference and Banquet</li>
<li>Optimise sales and contain costs, identifying any areas for action</li>
<li>Maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li>
<li>Ensure staffing levels meet business demands</li>
<li>Ensure training is carried out on an ongoing basis</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Manage staff performance issues in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Banquet team</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul>What are we looking for?
An Assistant Banqueting Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Strong knowledge of hotel/leisure/service sector</li>
<li>Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty</li>
<li>Exceptional communication skills</li>
<li>Exceptional leadership skills</li>
<li>Conference and Banquet Operations experience in a Supervisory or Assistant position in hotel/Events Centre</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Degree or diploma in Hotel Management or equivalent</li>
<li>Passion for delivering exceptional levels of guest service</li> 
</ul> 
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Assistant Banqueting Manager - Waldorf Astoria Lusail Doha

<div>Assistant Laundry Manager - Hilton Salwa
An Assistant Laundry Manager is responsible to oversee the team of laundry, linen and uniform section towards achieving the operational objectives while ensuring that the hotels operational standards are met. Also ensures quality controls are in place and manage customer service inquiries. 
What will I be doing? 
 
As a Laundry Manager, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Enforces policies, procedures, rules and regulations as per hotel standards</li><li>
Responsible for the proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed</li><li>
Develop and implement standard operating procedure, as well as production and quality standard</li><li>
Follow up with engineering department on preventive maintenance and repair orders</li><li>
Assist Laundry Manager for preparing departmental budget and goals programmed</li><li>
Provide training to laundry employees and take corrective action when performance is not satisfactory</li><li>
Ensure that laundry employees are knowledgeable about hotel&rsquo;s services and facilities</li><li>
Monitor employee attendance and manpower planning to meet activities in the hotel and in order to maintain cost effectiveness</li><li>
Resolve all guest complaints and recommend improvement in operation in order to develop better service standards</li><li>
Assists in standardizing the method in which laundry tasks will be performed.</li><li>
Makes recommendations to the Laundry Manager / Director of Housekeeping.</li><li>
Manage customer service issues quickly and effectively.</li><li>
Responsible for proper running of equipment and proper amounts of chemicals.</li><li>
Train, develop, and appraise the laundry team and Carry out stock takes as per management policy.</li><li>
Assists in the recruitment and selection of laundry personnel.</li><li>
Assigns schedules and duties to laundry staff as per business needs.</li><li>
Assists in determining staffing requirements necessary to meet the Laundry Department's needs.</li><li>
Performs other duties as assigned and able to carry out any other reasonable task set by the hotels management.</li></ul>
What are we looking for? 
An Assistant Laundry Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
IT proficient</li><li>
Excellent organisational and planning skills</li><li>
Accountable and resilient</li><li>
Good communication skills</li><li>
Ability to work under pressure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous hotel or leisure sector experience</li><li>
Previous experience at Supervisory level</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Laundry Manager - Hilton Salwa

kokio kitchens trading llc

Position: Executive Assistant &ndash; Hotel Operations Location: Abu Dhabi, UAE Industry: Hospitality &ndash; Luxury Hotel ApartmentsRole Overview: We are seeking an experienced Executive Assistant with a strong background in the hospitality industry to support the Hotel Operations Manager in overseeing the day-to-day operations of a luxury Hotel Apartment property in Abu Dhabi. The role is critical in ensuring seamless guest services, maintaining high long-stay standards, and enhancing operational efficiency across all departments.Key Responsibilities:<ul><li>Assist the Hotel Operations Manager in daily management of hotel apartment operations.</li><li>Coordinate and monitor guest services to ensure exceptional experiences for short- and long-stay guests.</li><li>Support in maintaining service excellence, quality standards, and brand compliance across all departments.</li><li>Prepare reports, presentations, and operational documentation for management review.</li><li>Act as a liaison between the Operations Manager, department heads, and staff for smooth communication and issue resolution.</li><li>Monitor performance metrics and highlight areas for operational improvement.</li><li>Handle confidential information with discretion and professionalism.</li><li>Support in scheduling, planning, and coordinating operational and administrative tasks.</li><li>Support day-to-day operations across Front Office, Housekeeping, and Maintenance.</li><li>Ensure apartments are maintained to the highest standards of cleanliness, comfort, and safety.</li><li>Assist in managing staff schedules, training, and performance reviews.</li><li>Conduct daily property walkthroughs to identify operational or maintenance issues.</li><li>Prepare daily/weekly reports on occupancy, guest feedback, and operational performance.</li><li>Support procurement and vendor coordination for housekeeping and maintenance supplies.</li><li>Act as deputy to the Operations Manager during meetings or in their absence.</li><li>Contribute to property inspections and ensure compliance with health, safety, and brand standards.</li></ul>Requirements<ul><li>7&ndash;10 years of proven experience in hotel or serviced apartment operations (luxury/lifestyle brand experience preferred).</li><li>Strong leadership and people-management skills.</li><li>Proficiency in hotel systems (Opera PMS or similar) and MS Office.</li><li>Fluent in English; Arabic or additional languages are an advantage.</li><li>Customer-focused, detail-oriented, and able to resolve issues quickly.</li><li>Professional and presentable, suitable for guest-facing interactions.</li></ul>Compensation &amp; Benefits<ul><li>Salary: AED 5,000 &ndash; 7,000 per month.</li><li>Accommodation, meals, and transport (as per company policy).</li><li>Medical insurance and annual flight allowance.</li><li>Growth opportunities within the company.</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per monthExperience:<ul><li>Hotel Operations: 5 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have experience in hospitality Industry ?</li><li>Are you willing to accept the salary range and benefits provided above ?</li></ul>

Executive Assistant - Hotel Experience

Position: Assistant to Hotel Operations Manager &ndash; Hotel ApartmentsLocation: Abu Dhabi, UAEReports to: Hotel Operations ManagerSummary:We are looking for an experienced hospitality professional to assist the Hotel Operations Manager in overseeing the daily operations of a luxury Hotel Apartment property in Abu Dhabi. The role requires ensuring smooth guest services, maintaining long-stay standards, and supporting staff and operational efficiency across all departments.Key Responsibilities<ul><li>Support day-to-day operations across Front Office, Housekeeping, and Maintenance.</li><li>Ensure apartments are maintained to the highest standards of cleanliness, comfort, and safety.</li><li>Monitor guest satisfaction, handle escalated issues, and provide personalized service for long-stay residents.</li><li>Assist in managing staff schedules, training, and performance reviews. &bull; Conduct daily property walkthroughs to identify operational or maintenance issues.</li><li>Prepare daily/weekly reports on occupancy, guest feedback, and operational performance.</li><li>Support procurement and vendor coordination for housekeeping and maintenance supplies.</li><li>Act as deputy to the Operations Manager during meetings or in their absence. &bull; Contribute to property inspections and ensure compliance with health, safety, and brand standards.</li></ul>Requirements<ul><li>7&ndash;10 years of proven experience in hotel or serviced apartment operations (luxury/lifestyle brand experience preferred).</li><li>Strong leadership and people-management skills.</li><li>Proficiency in hotel systems (Opera PMS or similar) and MS Office.</li><li>Fluent in English; Arabic or additional languages are an advantage.</li><li>Customer-focused, detail-oriented, and able to resolve issues quickly.</li><li>Professional and presentable, suitable for guest-facing interactions.</li></ul>Compensation &amp; Benefits<ul><li>Salary: AED 5,000 &ndash; 7,000 per month.</li><li>Accommodation, meals, and transport (as per company policy).</li><li>Medical insurance and annual flight allowance.</li><li>Growth opportunities within the company.</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per monthExperience:<ul><li>Hotel Operations: 5 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Assistant to Hotel Operations Manager

<div>Groups, Conference and Events Assistant Manager (Mandarin Speaker) | Waldorf Astoria Dubai Palm Jumeirah
The Groups, Conference &amp; Events Assistant Manager is responsible for overseeing the planning, organization, and execution of all group events, conferences, and meetings at the hotel. This role involves working closely with clients to ensure their events are executed flawlessly while maintaining the hotel's standards of luxury service.
What will I be doing?
As Groups, Conferences &amp; Events Assistant Manager, you will manage group accommodations actively converting customer enquiries into confirmed sales. The Groups, Conferences and Events Assistant Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.
Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Assist in managing all aspects of group bookings, conferences, and events, including pre-event planning, on-site coordination, and post-event follow-up.</li><li>
Collaborate with clients to understand their specific event requirements, ensuring their needs are met with the highest standard of service.</li><li>
Liaise with internal departments (e.g., catering, audio-visual, housekeeping) to ensure seamless event execution.</li><li>
Build and maintain strong relationships with clients, ensuring their experience is personalized and exceeds expectations.</li><li>
Conduct site visits, assist in event proposals, and provide guidance on event planning to clients.</li><li>
Respond to client inquiries promptly and professionally, addressing concerns and providing solutions as needed.</li><li>
Ensure smooth operation of all events by overseeing logistics, such as room setups, catering, audiovisual arrangements, and other event-specific requirements.</li><li>
Ensure that events are executed on time, within budget, and to the highest standards of quality.</li><li>
Oversee the preparation of event spaces, ensuring they are set up according to specifications.</li><li>
Assist in preparing event contracts, monitoring event budgets, and ensuring all invoicing and billing is accurate.</li><li>
Track revenue and costs associated with group bookings and events, striving to meet or exceed financial goals.</li><li>
Assist in managing and mentoring the Events team, providing guidance on event management and customer service.</li><li>
Work closely with other departments to ensure all event logistics and requirements are coordinated effectively.</li><li>
Assist the sales team in promoting the hotel&rsquo;s event and conference facilities to potential clients.</li><li>
Stay informed about industry trends and competitor offerings to provide insights for improvement and innovation in event services.</li><li>
Ensure compliance with the hotel's standards, policies, and procedures.</li><li>
Conduct post-event evaluations to identify areas for improvement and ensure client satisfaction.</li></ul>
What are we looking for?
A Groups, Conferences and Events Assistant Manager serving Waldorf Astoria Hotels and Resorts brand is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Bachelor's degree in hospitality management, Business Administration, or a related field.</li><li>
Previous experience in event planning or management, preferably in a luxury hotel or similar environment.</li><li>
Strong organizational skills and attention to detail.</li><li>
Excellent communication, interpersonal, and customer service skills.</li><li>
Ability to multitask and work well under pressure.</li><li>
Proficiency in Microsoft Office Suite and event management software.</li><li>
Strong problem-solving skills and the ability to think on your feet.</li><li>
Knowledge of luxury service standards and a passion for delivering exceptional experiences.</li><li>
This position requires flexibility, including working evenings, weekends, and holidays, depending on the event schedule.</li><li>
Ability to work in a fast-paced and dynamic environment.</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience working in Groups, Conferences and Events Assistant Manager in a luxury hotel</li><li>
Fluency in Mandarin (both written and spoken) is required.</li></ul>
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

Groups, Conference and Events Assistant Manager (Mandarin Speaker) | Waldorf Astoria Dubai Palm Jumeirah

Hyatt Regency Doha

<div><div>Summary<div>
About Hyatt Regency Oryx Doha

Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha&rsquo;s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized. 

About the role:

We are looking for a passionate, energetic Assistant Manager - Housekeeping to join our team and assist in managing all functions related to the cleanliness of the hotel, including guest rooms, public areas, and back-of-house non-kitchen areas as well as the hotel linen and uniforms.</div></div><div>
Qualifications<div>
What we are looking for:
At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.
Exceptional interpersonal skills showing care and the ability to connect and care for our guests
International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
Desire to constantly learn and ambition to grow, setting an exceptional leadership example
Ability to work under pressure
Excellent written and spoken English 

What we are offering:
Competitive tax free salary and benefits
Opportunities for career growth within the global company
Discounted rooms at Hyatt worldwide</div></div></div>

ASSISTANT MANAGER - HOUSEKEEPING

<div>Assistant Restaurant Manager (Lobby Lounge) | Hilton Dubai Palm
At Hilton Dubai Palm Jumeirah, an Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars and Kitchens to ensure high standards of quality and service. 
 
 
What will I be doing? 
As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars and Kitchens to ensure quality and service by performing the following tasks to the highest standards:
<ul><li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li>
<li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li>
<li>Ensure Team Members maximize all sales opportunities</li>
<li>Ensure Team Members consistently maintain brand standards and high levels of customer service</li>
<li>Handle all customer inquiries in an appropriate and professional manner</li>
<li>Accurately manage all transactions during service</li>
<li>Manage Team Member schedules, stock, and wastage levels</li>
</ul>What are we looking for? 
At Hilton Dubai Palm Jumeirah, an Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in organizing food and beverage service in a range of outlets</li>
<li>Experience in supervising a team</li>
<li>Ability to demonstrate delegation skills</li>
<li>Flexibility to respond quickly and positively to a range of work situations</li>
<li>A passion for developing others to be part of a winning team</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Restaurant Manager (Lobby Lounge) | Hilton Dubai Palm

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