hotel auditor

Muller's Solutions

<div>M&uuml;ller's Solutions is seeking a meticulous and experienced Hospitality Auditor specializing in Hotels, with expertise in both Hotel Operations and IT. As a key member of our team, you will be responsible for evaluating and ensuring the effectiveness of operational processes and IT systems within the hospitality sector, particularly in hotels. Your assessments will help enhance compliance, operational efficiency, and risk management, supporting the delivery of superior guest experiences.
Key Responsibilities:<ul><li>
Conduct comprehensive audits of hotel operations, including front desk, housekeeping, food and beverage, and other service areas to ensure adherence to company policies and industry standards.</li></ul><ul><li>
Perform IT audits focused on hotel management systems, POS systems, network security, data integrity, and compliance with IT protocols.</li><li>
Identify operational inefficiencies, control weaknesses, and potential risks, providing actionable recommendations for improvement.</li><li>
Collaborate with hotel management and IT teams to implement audit recommendations and enhance process compliance.</li><li>
Prepare detailed audit reports and presentations for senior management outlining findings and corrective actions.</li><li>
Stay updated on industry best practices, regulatory requirements, and emerging technologies relevant to hotel operations and IT systems.</li><li>
Hotel operations and financial controls</li><li>
Supporting functions (HR, engineering, maintenance, H&amp;S)</li><li>
IT systems supporting hotel operations</li><li>
Operational efficiency and compliance</li></ul> 
Requirements 
<ul><li>
Bachelor's degree in Hospitality Management, Information Technology, or a related field.</li><li>
Minimum 5 years of experience in hospitality auditing, hotel operations, or IT auditing within the hotel industry.</li><li>
Strong knowledge of hotel operational processes and IT systems used in hospitality.</li><li>
Proficiency in audit methodologies, risk assessment, and compliance standards.</li><li>
Excellent analytical, organizational, and report-writing skills.</li><li>
Ability to communicate findings clearly to diverse stakeholders.</li><li>
Detail-oriented with a commitment to maintaining high standards.</li><li>
Relevant certifications such as Certified Internal Auditor (CIA), Certified Hospitality Auditor, or IT audit certifications are a plus.</li><li>
Bilingual professional (Arabic and English) with experience in the Hajj and Umrah sector.</li><li>
Extensive experience in capital project audits and IT application reviews.</li><li>
Strong background in the hospitality industry</li><li>
Familiar with regulatory requirements of the Ministry of Tourism and the Capital Market Authority (CMA).</li></ul> 

Benefits 
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.</div>

Hospitality Auditor(Hotels) - Hotel Operations and IT

Avocet Hospitality

<div>The Admiral Hotel, located in the heart of Mobile, is seeking to hire a full-time Night Auditor to join our Guest Services department. Must be able to work a flexible schedule which may include weekends and/or holidays. Shifts are generally scheduled between 11 pm - 7 am. If you have a passion for hospitality and strive to provide excellent service to guests, look no further than The Admiral!
WHAT WE HAVE TO OFFER:
LOCATION: 251 Government Street Mobile, AL 36602
SALARY: $17.00 per hour
BENEFITS:
A culture that values passion, individuality, and fun!
<ul><li>Opportunities for internal growth and development
</li><li>Paid Time Off (PTO)
</li><li>Paid holidays
</li><li>Affordable medical, dental, &amp; vision insurance plans
</li><li>Company provided life insurance
</li><li>Short &amp; Long Term Disability and Accident and Critical Illness Insurance
</li><li>Traditional 401(k) &amp; Roth 401(k) with employer matching of up to 3.5%
</li><li>Referral program
</li><li>Employee Assistance Program
</li><li>Discounts at all Avocet-owned hotels &amp; restaurants
</li></ul>WHO WE ARE LOOKING FOR:
POSITION SUMMARY:
As a Guest Service Representative conducting Night Audit, you would be responsible for handling the responsibilities of the Guest Service Representative and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotel&rsquo;s continuing efforts to deliver outstanding guest service and financial profitability. Through reconciling daily revenue and expenses, the Night Auditor ensures that guests are correctly billed and credit card transactions are accurately recorded
MAIN DUTIES AND RESPONSIBILITIES:
<ul><li>Audit, post, and balance daily cashiers work for The Admiral Hotel
</li><li>Accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, resort fees, and the like to each guest&rsquo;s account daily
</li><li>Verify all account entries are balanced; notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts.
</li><li>Ensure Hotel billing standards are followed and create financial reports that detail various aspects of the Hotel&rsquo;s performance; ensure distributed to the appropriate departments
</li><li>Ensure credit card system reconciles to daily transaction lists
</li><li>Verify cash postings and verify cashier drops to ensure accurate
</li><li>Ensure daily turn of Hotel and paperwork associated with all transactions is compiled and organized as set forth by management
</li><li>Greets all guests in a pleasant and professional manner
</li><li>Completes the guest registration and check-out procedures
</li><li>Answers telephone, transfers calls, and takes messages when applicable
</li><li>Makes hotel reservations for guests, including changes and cancellations
</li><li>Follows proper credit card procedures
</li><li>Maintains accurate bank during shift and uses correct vouchers for specified transactions
</li><li>Responds to all guest needs and requests in a timely fashion
</li><li>Knowledgeable of geographical area and points of interest
</li><li>Ensure the front desk is adequately stocked of all supplies
</li><li>Understands hotel emergency procedures and evacuation protocols
</li><li>Collects payment for all guests at check-in and check-out. Makes changes as necessary
</li><li>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
</li><li>Ensure uniform and personal appearance is clean and professional
</li><li>Maintain confidentiality of proprietary information and protect company assets
</li><li>Speak with others using clear and professional language
</li><li>Establishes and maintains open, collaborative relationships with employees and fellow management team members.
</li><li>Perform all reasonable job duties as requested.
</li></ul>SUPERVISORY RESPONSIBILITIES:
<ul><li>The Night Auditor will act as Manager on Duty for the overnight shift. Overnight positions including Housekeeper and Maintenance Technicians will report to the Night Auditor.
</li></ul>QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
<ul><li>High School diploma or equivalent and/or experience in a Hotel or a related field preferred
</li></ul>Experience:
<ul><li>One year of prior hotel guest service experience preferred
</li><li>Prior guest relations training
</li></ul>Skills:
<ul><li>Significant attention to detail.
</li><li>Ability to operate front desk equipment: computer, switchboard, credit card machines, etc.
</li><li>Understanding of basic math skills
</li><li>Good verbal and guest interaction skills
</li><li>Collect money and issue change where applicable
</li><li>Ability to work as a cohesive team member - relaying information appropriately from shift to shift
</li></ul>WORKING CONDITIONS:
Equipment to Be Used:
<ul><li>Computers (MS Office/Google) PMS (Opera,) POS (Micros,) and Key Card software (SafLok, Dorma Kaba)
</li></ul>Physical &amp; Mental Requirements:
<ul><li>Must be able to stand for several hours at a time
</li><li>May be required to lift items up to 25 lbs.
</li></ul>Work Environment:
<ul><li>Very high guest and team member interaction
</li><li>Fast paced; high volume
</li><li>Subject to extreme weather conditions including high heat, rain, wind, etc.
</li></ul>WHO WE ARE:
The Admiral: Illuminate Your Career in a World of Elegance
With a mission to dazzle and delight, we provide an environment that&rsquo;s as inspiring as it is welcoming. As part of our team, you'll be the face of a storied hotel where tradition meets innovation, and every day is a celebration of our city's rich culture. If you&rsquo;re ready to be part of our illustrious story, learn more at theadmiralhotel.com.
EOE / DFWP</div>

Night Auditor

Sheraton

<div>Job Summary:
Join our team as a Night Auditor responsible for reconciling daily financial transactions and providing overnight guest services. This position suits detail-oriented individuals who are comfortable working independently during late-night hours. 
Benefits:<ul><li>
Night shift differentials</li><li>
Weekly pay</li><li>
Cross-training opportunities</li><li>
Safe and quiet work environment</li></ul> 
Responsibilities:<ul><li>
Process late check-ins and early check-outs</li><li>
Reconcile and balance daily transactions</li><li>
Prepare nightly audit reports for management</li><li>
Ensure guest safety during overnight hours</li><li>
Handle guest requests or emergencies professionally</li></ul><h2 class="jobSectionHeader"> 
REQUIREMENTS</h2><ul><li>
High school diploma or GED, Strong math and data entry skills, Experience in hotel operations or bookkeeping is a plus, Comfortable working overnight alone &amp; Basic computer literacy</li></ul></div>

Best Western Premier Hotel

Best Western Premier is looking for a part time Night Auditor for our location in Ankeny.This is an excellent opportunity for someone wanting a part time position to supplement their full time job. This position is during the overnight hours - giving you your days open to manage time with your family and friends!If you want to maximize your hours in a part time weekend job without sacrificing fun and games with family and friends - this is it!There is always something to do in the hotel industry for those wanting to experience and learn new things!SOME DUTIES AND RESPONSIBILITIES:<ul><li>Register late night guests and assigns rooms. Accommodates special requests whenever possible.</li><li>Should be familiar with computers, microsoft word and excel experience are helpful but not required.</li><li>Knows room locations, types of rooms available, and room rates.</li><li>Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.</li><li>Process guest check-outs.</li><li>Performing cashier related functions like posting charges to guest accounts and folios.</li><li>Uses proper telephone etiquette.</li><li>Reports any unusual occurrences or requests to the manager or assistant manager.</li><li>Knows all safety and emergency procedures, is aware of accident prevention policies.</li><li>Maintains the cleanliness and neatness of the front desk area.</li><li>Performs cleaning in all public spaces.</li></ul>Job Type: Part-timePay: $15.00 - $16.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li><li>Referral program</li></ul>Schedule:<ul><li>8 hour shift</li><li>Night shift</li><li>Weekends as needed</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Hotel: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Shift availability:<ul><li>Overnight Shift (Required)</li></ul>Work Location: In person

Night Auditor (Part-Time)

Schulte Hospitality Group

<div><ul><li>Schulte Hospitality Group is seeking a dynamic, service-oriented Night Auditor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

</li></ul><div>Work Today, Get Paid today, with Daily Pay!</div>
<div>Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!</div>
<div>Multiple Health Insurance and Life Insurance options</div>
<div>401k Plan + Company Match</div>
<div>Paid Parental Leave</div>
<div>Paid Time Off</div>
<div>Holiday Pay</div>
<div>Pet Insurance
</div><div>Employee Assistance Program</div>
<div>Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!</div>

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
<div>JOB DUTIES AND RESPONSIBILITIES
</div><div>Audits the daily guest ledger</div>
<div>Handles all end-of-day accounting functions including posting daily room rates and room tax</div>
<div>Ensures accuracy of all charges to guest folios</div>
<div>Averages sum of revenues of all accounts receivable from food, room and other departments</div>
<div>Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues</div>
<div>Make cash drops in accordance with proper cash handling procedures</div>
<div>Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift</div>
<div>Monitors hotel security camera system</div>
<div>Ensures that lobby is well-maintained, properly lit and with music at proper volume</div>
<div>Work nights, weekends, and holidays as needed</div>
<div>Any other duties as assigned</div>
<div></div><ul><li>EDUCATION AND EXPERIENCE</li>
</ul><div>Minimum of 1 year in Accounting or Night Auditor role</div>
<div>Knowledge of PMS</div>
<div>High School Diploma/GED</div> 
<ul><li>
<div>
</div></li><li>KNOWLEDGE, SKILLS AND ABILITIES</li>
</ul><div>Ability to multi-task</div>
<div>Ability to communicate effectively verbally and in writing</div>
<div>Team player</div>
<div>Ability to exceed expectations of guests</div>
<div>Basic accounting/math skills</div>
<div>
</div><ul><li><ul><li>The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.</li></ul>
<ul><li>Schulte Hospitality Group is an Equal Opportunity Employer.</li></ul></li> 
</ul>
 
Compensation: 12-14</div>

Part Time Night Auditor Courtyard

MCR Hotels

Fairfield Inn & Suites Fort Worth Downtown/Convention Center
 
SECTION ONE: MCR Universal Role Standards
 
EXECUTIVE SUMMARY
 
CLEANLINESS and FRIENDLINESS!
 The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
 
AREAS OF EXCELLENCE
 <ul>
<li>Happy Guests</li>
<li>Spotless Cleanliness</li>
<li>Product Consistency & Quality</li>
<li>Teamwork</li>
</ul>
DUTIES AND EXPECTATIONS
 1. Happy Guests
 <ul>
<li>Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.</li>
<li>Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed.</li>
<li>Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.</li>
<li>Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.</li>
<li>Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.</li>
<li>Events: Awareness and support for all groups and events at the hotel.</li>
<li>Technology: Understanding of relevant technology for each role.</li>
<li>Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.</li>
</ul>
2. Spotless Cleanliness
 <ul>
<li>Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.</li>
<li>Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.</li>
<li>Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.</li>
</ul>
3. Product Consistency & Quality
 <ul>
<li>Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.</li>
<li>Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.</li>
<li>Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.</li>
</ul>
4. Teamwork
 <ul>
<li>Communication: Communication between Team Members should be clear, honest, and professional.</li>
<li>Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests.</li>
<li>Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.</li>
</ul>
SECTION TWO: Night Auditor, Role Specific Duties and Expectations
 
Other Duties and Expectations
 <ul>
<li>Audit Management: All hotel audit-related reports must be completed and sent out by the designated time on the overnight checklist.</li>
<li>Security: Overnight security measures should be followed to ensure a safe environment for all team members and guests including, but not limited to locking exterior entrances at the designated times, following protocols for late arriving guests, following procedures for handling safety and security issues.</li>
<li>Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.</li>
</ul>
SECTION THREE: Success Metrics
 
Happy Guests
 <ul>
<li>Management Performance Ratings</li>
<li>Guest Satisfaction Scores/Intent to Return</li>
</ul>
Spotless Cleanliness
 <ul>
<li>GM/AGM Spot Checks</li>
<li>Leadership Walk-throughs (RVP, etc.)</li>
<li>Guest Ratings/Reviews</li>
</ul>
Product Consistency & Quality
 <ul>
<li>Checklist Tracking</li>
<li>Management Performance Ratings</li>
<li>Guest Ratings</li>
</ul>
Teamwork
 <ul>
<li>Management Performance Ratings</li>
</ul>
SECTION FOUR: Qualifications & Requirements
 
Qualifications & Requirements: 
<ul>
<li>Experience in a hospitality, service, consumer-facing franchise or related field preferred.</li>
<li>Can-Do Attitude: Must have a positive attitude and willingness to learn.</li>
<li>Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.</li>
<li>Handle Pace and Pressure: Must work well in stressful, high-pressure situations.</li>
<li>Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.</li>
<li>Communication Skills: Must be able to convey information and ideas clearly.</li>
<li>Hospitality and Guest Service: Must have a desire to serve all guests.</li>
<li>Age Requirement: Must be 18 years of age or older to perform this job.</li>
<li>Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.</li>
<li>Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.</li>
<li>Breaks: Clock in/out for breaks at the designated time on your schedule.</li>
<li>Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.</li>
</ul>
Physical Working Demands & Working Environment: 
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
 <ul>
<li>Stand or remain in a stationary position for long periods of time (3-4 hours at a time).</li>
<li>Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.</li>
<li>Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.</li>
<li>Inspect and visually observe details at close range (within a few feet) and from long range.</li>
</ul>
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
 
Language + Reasoning Skills: 
<ul>
<li>Read, write, understand and communicate with others effectively using the English language.</li>
</ul>
Note: 
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.
 
This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
 
Our Company
 <ul>
<li>MCR is the 3rd-largest hotel owner-operator in the United States.</li>
<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
<li>MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.</li>
<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
<li>MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.</li>
<li>MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.</li>
<li>For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
</ul>
What we offer/What’s in it for you?
 <ul>
<li>Hotel Discounts</li>
<li>Weekly Pay</li>
<li>Paid Time Off</li>
<li>Retirement Options</li>
<li>Referral bonuses</li>
<li>Career advancement & upward mobility</li>
<li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members</li>
</ul>

Sage Hospitality

<div>Why us?
The Iconic Stanley Hotel is seeking an experienced Night Auditor to join our team!
As part of Sage Hospitality Group , we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We&rsquo;re not afraid to forge our own path. After all, it&rsquo;s what industry leaders do. That&rsquo;s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do&mdash;it&rsquo;s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Nestled in the majestic Rocky Mountains in Estes Park, Colorado, The Stanley Hotel is a landmark of timeless elegance, known for its historic charm, panoramic views, and a legacy that has inspired artists, writers, and adventurers for over a century. From its famed role in American pop culture to its status as a luxury mountain retreat, The Stanley offers guests an unforgettable blend of grandeur and mystery. We're looking for someone who can bring creativity, operational excellence, and a passion for storytelling.
Estes Park is more than a scenic getaway&mdash;it's the gateway to Rocky Mountain National Park, offering year-round outdoor adventure, wildlife encounters, and a vibrant arts and culture scene. Working at The Stanley means embracing the spirit of exploration and hospitality in a setting unlike any other.
At Sage Hospitality Group, we aim to &ldquo;make the ordinary extraordinary,&rdquo; and The Stanley Hotel is no exception. Join us, and help write the next chapter in The Stanley&rsquo;s enduring legacy.
Job Overview
Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
<ul><li>Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
</li><li>Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
</li><li>Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
</li><li>Balance and close all bank ticket codes, daily.
</li><li>Run night audit final after insuring all revenues are in balance nightly.
</li><li>Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
</li><li>Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
</li><li>Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
</li><li>Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
</li><li>Perform the duties of a Front Desk Clerk including express checkouts.
</li></ul>Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
Accounting background preferred, but not required.
Knowledge/Skills
<ul><li>Ability to operate personal computer, cash register and calculator.
</li><li>Ability to compile facts and figures.
</li><li>Telephone and guest relations etiquette and skills.
</li><li>Moderate hearing required to communicate with guests.
</li><li>Excellent vision required for viewing of CRT screen.
</li><li>Excellent speech communication skills required to communicate with guests over the telephone.
</li><li>Excellent comprehension and literacy required for reading daily reports, numbers, etc.
</li></ul>Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
</li><li>Mobility - must be able to reach all areas of hotel to assist clients.
</li><li>Prolonged standing.
</li><li>Occasional carrying and lifting of files and office items up to 25 lbs.
</li></ul>Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
We offer all Full Time Hourly Associates some amazing benefits!
<ul><li>Medical, dental, &amp; vision insurance
</li><li>Health savings and flexible spending accounts
</li><li>Basic Life and AD&amp;D insurance
</li><li>Paid time off for vacation, sick time, and holidays
</li><li>Eligible to participate in the Company&rsquo;s 401(k) program with employer matching
</li><li>Employee Assistance Program
</li><li>Tuition Reimbursement
</li><li>Great discounts on Hotels, Restaurants, and much more.
</li><li>Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
</li></ul>The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe.
ID: 2026-30756
Position Type: Regular Full-Time
Property : Stanley Hotel
Outlet: Hotel
Category: Front Desk &amp; Guest Services
Min: USD $22.00/Hr.
Address : 333 E Wonder View Ave
City : Estes Park
State : Colorado
EOE Protected Veterans/Disability</div>

Search 2024+ Hotel auditor jobs near you this May. New roles added regularly across leading industries. Apply today.

2024 hotel auditor jobs Near Me

Hospitality Auditor(Hotels) - Hotel Operations and IT

Night Auditor

Night Auditor

Night Auditor (Part-Time)

Part Time Night Auditor Courtyard

Night Auditor

Night Auditor