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housekeeping supervisor

hotel cleanliness expert

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25178163
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Hotel Cleanliness Expert

Minor Hotels

<div>
 
 Rising above the fairways of the LA VIE Club Golf Course, Tivoli Muscat Hotel &amp; Residences is a distinctive new address with a Western lifestyle in the Omani capital. Part of the prestigious LA VIE development, the property offers a sophisticated stay just ten minutes from Muscat International Airport and close to the Oman Convention &amp; Exhibition Centre.
 
 
 
 
 This new-build property will comprise 79 elegant hotel rooms and 100 fully serviced branded residences. Interiors will reflect the elegance of European design with a modern edge, many enjoying impressive views over the course and surrounding hills.
 
 
 
 
 
 
 Job Description
 
 
 
 
 As the
 
 Executive Housekeeper
 
 for the
 
 pre-opening
 
 of
 
 Tivoli Muscat
 
 , you will play a pivotal role in establishing the Housekeeping department from the ground up. You will oversee all aspects of housekeeping operations including rooms, public areas, laundry, and back-of-house cleanliness, ensuring the highest standards of luxury, efficiency, and guest satisfaction in line with Tivoli brand standards. This role requires strong leadership, pre-opening experience, and a detailed operational approach.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Pre-Opening Phase:
 
 
 
 
 <ul>
 <li>
 
 Participate in pre-opening planning, budgeting, recruitment, procurement, and setting up SOPs.
 
 
 
 </li>
 <li>
 
 Design and implement Housekeeping operational workflows, policies, and procedures.
 
 
 
 </li>
 <li>
 
 Oversee the selection, purchasing, and inventory of linen, guest amenities, equipment, and cleaning supplies.
 
 
 
 </li>
 <li>
 
 Recruit, train, and onboard the housekeeping team to meet brand standards and local regulations.
 
 
 
 </li>
 <li>
 
 Coordinate with other departments (e.g., Rooms, Engineering, Front Office) to ensure readiness for opening.
 
 
 
 </li>
 <li>
 
 Set up cleaning schedules and room assignment systems (manual/digital).
 
 
 
 </li>
 </ul>
 
 
 Operational Responsibilities:
 
 
 
 
 <ul>
 <li>
 
 Lead, train, and manage all housekeeping and laundry team members.
 
 
 
 </li>
 <li>
 
 Ensure the cleanliness and maintenance of guest rooms, public areas, and back-of-house.
 
 
 
 </li>
 <li>
 
 Monitor and maintain departmental budgets, inventories, and cost controls.
 
 
 
 </li>
 <li>
 
 Implement quality control measures and conduct regular inspections.
 
 
 
 </li>
 <li>
 
 Ensure compliance with health, safety, and hygiene regulations.
 
 
 
 </li>
 <li>
 
 Handle guest complaints and feedback professionally to ensure high satisfaction.
 
 
 
 </li>
 <li>
 
 Coordinate with Front Office and Maintenance for room readiness and preventive maintenance.
 
 
 
 </li>
 <li>
 
 Prepare departmental reports including occupancy-related forecasts and performance metrics.
 
 
 
 </li>
 </ul>
 
 
 People &amp; Culture:
 
 
 
 
 <ul>
 <li>
 
 Foster a positive and motivated work environment through training, communication, and recognition.
 
 
 
 </li>
 <li>
 
 Monitor performance and provide ongoing feedback and development for team members.
 
 
 
 </li>
 <li>
 
 Ensure staffing levels are adequate and aligned with operational needs and occupancy.
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
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 <ul>
 <li>
 
 Minimum 5 years of experience in a similar role, preferably with international luxury hotel brands.
 
 
 
 </li>
 <li>
 
 Proven experience in hotel
 
 pre-opening
 
 is
 
 required
 
 .
 
 
 
 </li>
 <li>
 
 Strong leadership and team development skills.
 
 
 
 </li>
 <li>
 
 Excellent communication and organizational skills.
 
 
 
 </li>
 <li>
 
 Proficient in housekeeping systems and hotel property management software.
 
 
 
 </li>
 <li>
 
 Good understanding of budgeting, scheduling, and inventory control.
 
 
 
 </li>
 <li>
 
 Knowledge of local labor laws and hygiene standards.
 
 
 
 </li>
 <li>
 
 Fluent in English; Arabic is a plus.
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 
 Opportunity to be part of a prestigious hotel launch in Muscat.
 
 
 
 </li>
 <li>
 
 Competitive salary and benefits package.
 
 
 
 </li>
 <li>
 
 Dynamic working environment with career advancement opportunities within Tivoli and Minor Hotels Group.
 
 
 
 </li>
 </ul>
</div>

Executive Housekeeper

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The Housekeeping Supervisor assists the Executive Housekeeper and Assistant Executive Housekeeper in ensuring the smooth operation of the department. The Supervisor needs to assign the team's daily duties and inspect work for adherence to prescribed standards of cleanliness. You will oversee the development of your team to ensure delivery of exceptional customer experiences.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; At least five years' experience in hotel housekeeping operations
 
 
 &bull; Effective supervisory skills
 
 
 &bull; Good interpersonal skills
 
 
 &bull; Proficient in English communication
 
 
 &bull; Eye for detail
 
 
 
</div>

Housekeeping Supervisor

IHG Hotels & Resorts

<div>
 Life&rsquo;s too short for mediocre cups of coffee. We appreciate just how important it is to our guests that we get their favourite drink order just right. Every single time. So, we&rsquo;re searching for a barista with exceptional skills, experience, and a double shot of enthusiasm to do just that.
 
 
 
 A little taste of your day-to-day
 
 
 
 Every day is different, but you&rsquo;ll mostly be:
 
 
 <ul>
 <li>
 Taking guest orders and making menu recommendations as our go-to coffee expert
 </li>
 <li>
 Preparing and serving a wide variety of hot, cold, artisan and speciality beverages
 </li>
 <li>
 Receiving and processing guest payments
 </li>
 <li>
 Keeping us well-supplied by ordering, receiving, and distributing essential stock
 </li>
 <li>
 Helping set exceptional cleanliness standards across all work areas and equipment
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 <ul>
 <li>
 Communication and customer service skills
 </li>
 <li>
 Hands-on experience with brewing equipment
 </li>
 <li>
 Knowledge of various hot and cold beverage recipes and espresso production
 </li>
 <li>
 Strive for excellence in an eager and motivated manner
 </li>
 <li>
 Possess the ability to work under pressure
 </li>
 <li>
 Demonstrate exceptional timekeeping and reliability
 </li>
 <li>
 Passion for coffee and coffee artistry
 
 
 </li>
 </ul>
 
 What You Can Expect From Us
 
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Barista

Bali Jobs Recruitment

<div>
 Position Level: Department Head
 
 
 Reports to: Resort Manager &amp; General Manager
 
 
 Our client is an ultra-luxury resort, recognised globally as a hospitality leader. As an Executive Housekeeper, you are responsible for leading and managing the housekeeping department, ensuring the cleanliness, maintenance, and overall presentation of guest rooms and public areas.
 
 
 The executive housekeeper will play an important role in supporting the resort's reputation for exceptional service and guest satisfaction by overseeing a team of housekeeping professionals and ensuring the highest standards of cleanliness and comfort.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 A Hospitality degree from a recognized hospitality school or previous experience is preferred.
 </li>
 <li>
 3+ years of progressive managerial experience in a luxury lifestyle brand.
 </li>
 <li>
 Past working experience in GCC country or remote location.
 </li>
 <li>
 Cross-cultural work environments exposure.
 </li>
 <li>
 Very good command over written and spoken English.
 </li>
 <li>
 Ability to train and supervise staff and communicate well with management and guests.
 </li>
 <li>
 Strong leadership and organizational skills.
 </li>
 <li>
 Microsoft Office application literacy.
 
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 
 Operational Ownership
 
 
 
 <ul>
 <li>
 Coordinates with front office to ensure that rooms are serviced and turned down according to guest requirements and vacant rooms are cleaned for new arrivals.
 </li>
 <li>
 Monitors the daily servicing of guest rooms, public areas and back of house areas to ensure they conform to requisite standards.
 </li>
 <li>
 Maintains systems to be able to handle day to day guest requests quickly and efficiently.
 </li>
 <li>
 Ensures host uniforms are in good condition and laundered as per resort standards.
 </li>
 <li>
 Ensures guest laundry is laundered and delivered as per resort standards, and guests are billed accordingly.
 </li>
 <li>
 Ensures all hotel linen is in good condition and laundered as per resort standards.
 </li>
 <li>
 Monitors the standard of work carried out by contractors engaged by the resort to ensure that it meets the agreed quality.
 </li>
 <li>
 Directs and co-ordinates the mini-bar operation to ensure that all day to day operational matters are handled on time and guests are billed accordingly.
 </li>
 <li>
 Administers the resorts Lost and Found system.
 </li>
 <li>
 Maintains efficient administration within the department preparing and submitting operational reports on time.
 </li>
 <li>
 Contributes to the morale and team spirit of the hotel by maintaining effective relationships with resort colleagues.
 </li>
 <li>
 Stays current with developments in the field of Housekeeping, and makes appropriate suggestions and recommendations to the General Manager.
 
 
 
 </li>
 </ul>
 
 Financial Performance
 
 
 
 <ul>
 <li>
 Maintains par stocks for all housekeeping operating equipment and supplies and re-orders as required.
 </li>
 <li>
 Prepares, monitors and controls the resorts annual Housekeeping budget.
 </li>
 <li>
 Oversees inventory control, purchasing, disbursement and control for all aspects of housekeeping operations
 
 
 
 </li>
 </ul>
 
 People Management
 
 
 
 <ul>
 <li>
 Prepares duty rosters, vacation plans and schedules and public holiday schedules to ensure efficient use of human resources.
 </li>
 <li>
 Directs and co-ordinates all subordinate housekeeping hosts to ensure that all day to day operational matters are handled on time and that guest expectation are met.
 </li>
 <li>
 Ensures that hosts are selected, trained, evaluated and rewarded in compliance with existing host management system.
 </li>
 <li>
 Coaches, counsels, disciplines and develops subordinate hosts.
 
 </li>
 </ul>
</div>

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Houseperson
 
 to join our
 
 Housekeeping
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 To ensure the cleanliness and tidiness of all guest corridor areas, pantries, offices, and storage. To support colleagues with linen collection and delivery and to ensure that all pantries are set up for an efficient operation. To ensure that guest requests are fulfilled in a professional and timely manner.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensures the cleanliness of storage areas, flower office, housekeeping pantries and back of house areas
 </li>
 <li>
 Refills all pantries with minibar items, follows the first-in-first-out process and carries out inventory controls
 </li>
 <li>
 Ensures that extra beds, baby cots and sofa beds are stored and set up correctly and in accordance with our standards
 </li>
 <li>
 Supports the florists in delivering flower arrangements from flower storage to the floors
 </li>
 <li>
 Refills and organizes all guest supplies and amenities in the storages and pantries
 </li>
 <li>
 Refills the housekeeping pantries and storages with fresh linen
 </li>
 <li>
 Responsible for receiving fresh linen and handing over dirty linen to the laundry company
 </li>
 <li>
 Supports the laundry, room attendants and public cleaning attendants in peak times
 </li>
 <li>
 Ensures a clean, comfortable, well maintained and welcoming environment
 </li>
 <li>
 Ensures all equipment and cleaning supplies are used correctly and in accordance with the local regulations
 </li>
 <li>
 Undertakes regular deep cleaning duties and inventory controls
 </li>
 <li>
 Provides a seamless, efficient and friendly service at all times
 </li>
 <li>
 Provides training for new starters, apprentices and trainees
 </li>
 <li>
 Handles all guest request to ensure satisfaction
 </li>
 <li>
 Complies to the hygiene and safety standards of Mandarin Oriental Hotel Group
 </li>
 <li>
 Reports technical defects and missing room items
 </li>
 <li>
 Collects guests&rsquo; preferences
 </li>
 <li>
 Actively reviews processes and voices ideas and suggestions
 </li>
 <li>
 Completes department relevant administrative tasks
 </li>
 <li>
 Other reasonable tasks may be assigned by the direct manager or a senior manager on duty
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Houseperson

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 1. Food Safety Management
 
 
 
 
 <ul>
 <li>
 
 Develop, implement, and maintain the hotel's Food Safety Management System (FSMS) in line with HACCP principles and local authority requirements.
 
 
 
 </li>
 <li>
 
 Ensure compliance with Oman Municipality health regulations and corporate hygiene policies.
 
 
 
 </li>
 <li>
 
 Conduct regular food safety audits in all kitchens, restaurants, bars, and storage areas.
 
 
 
 </li>
 <li>
 
 Oversee the temperature monitoring, cleaning, and sanitization schedules for all food-related operations.
 
 
 
 </li>
 </ul>
 
 
 2. Training &amp; Awareness
 
 
 
 
 <ul>
 <li>
 
 Conduct regular training sessions for all F&amp;B and kitchen employees on hygiene and food safety procedures.
 
 
 
 </li>
 <li>
 
 Ensure new staff undergo proper hygiene induction and ongoing refresher training.
 
 
 
 </li>
 <li>
 
 Promote a culture of hygiene awareness throughout the hotel.
 
 
 
 </li>
 </ul>
 
 
 3. Inspections &amp; Documentation
 
 
 
 
 <ul>
 <li>
 
 Perform daily inspections of kitchens, restaurants, and staff canteen to ensure cleanliness and compliance.
 
 
 
 </li>
 <li>
 
 Maintain proper documentation for all hygiene-related checklists, audits, pest control reports, and corrective actions.
 
 
 
 </li>
 <li>
 
 Ensure timely calibration and maintenance of food safety equipment.
 
 
 
 </li>
 </ul>
 
 
 4. Liaison &amp; Compliance
 
 
 
 
 <ul>
 <li>
 
 Liaise with local health authorities, pest control providers, and waste management vendors.
 
 
 
 </li>
 <li>
 
 Ensure corrective actions are implemented following health inspections and internal audits.
 
 
 
 </li>
 <li>
 
 Stay updated on food safety regulations, best practices, and emerging risks.
 
 
 
 </li>
 </ul>
 
 
 5. Quality Assurance
 
 
 
 
 <ul>
 <li>
 
 Work closely with the Executive Chef and F&amp;B management to monitor product quality and storage standards.
 
 
 
 </li>
 <li>
 
 Verify that suppliers meet the hotel&rsquo;s food safety and hygiene requirements.
 
 
 
 </li>
 <li>
 
 Support the hotel&rsquo;s sustainability and waste reduction initiatives related to food safety.
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 &middot; Bachelor&rsquo;s degree or higher in Food Science/ Food Technology or related or 7+years related experience
 
 
 
 
 &middot; Diversified background with experience in QA and Food Safety
 
 
 
 
 &middot; Excellent communication skills across all levels within and outside of organization
 
 
 
 
 &middot; Solid judgment to know what is appropriate for the organization&rsquo;s size/scope
 
 
 
 
 &middot; Provide support and train to staff to build risk awareness within organisation
 
 
 
 
 &middot; Decisive; flexible; highly adaptable; effective in fast paced and rapidly evolving environment
 
 
 
 
 &middot; Good Command of English and computer literacy
 
 
 
</div>

Hygiene & Food Safety Manager

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