hotel cleanliness expert

Marriott International

<div>Additional Information 
Job Number25200231 
Job CategoryHousekeeping &amp; Laundry 
LocationLe M&eacute;ridien Istanbul Etiler, Cengiz Topel Caddesi No: 39, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34337 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>Marriott International olarak, kapısı herkese a&ccedil;ık ve fırsata erişim imk&acirc;nı sunan bir eşit fırsat işvereni olmaya kararlıyız. &Ccedil;alışma arkadaşlarımızın, &ouml;zg&uuml;n arka planlarına değer verilen ve ge&ccedil;mişleriyle birlikte kabul g&ouml;rd&uuml;kleri bir iş ortamını etkin bir şekilde teşvik ediyoruz. En g&uuml;&ccedil;l&uuml; yanımız, &ccedil;alışma arkadaşlarımızın beraberlerinde getirdikleri zengin k&uuml;lt&uuml;r, yetenek ve deneyimlerdir. Kişinin engellilik durumuna, askerlik durumuna veya y&uuml;r&uuml;rl&uuml;kteki yasalarla korunan diğer durumlara dayalı ayrımcılık da d&acirc;hil olmak &uuml;zere, her t&uuml;rl&uuml; ayrımcılığa karşıyız.
G&ouml;z kamaştırıcı seyahat geleneğinden ilham alan Le M&eacute;ridien&rsquo;de her k&uuml;lt&uuml;r&uuml; &ouml;zellikle Avrupa'ya &ouml;zg&uuml; g&uuml;zel hayatın tadını &ccedil;ıkarma ruhuyla kutluyoruz. Misafirlerimiz, ziyaret ettikleri destinasyonların tadını &ccedil;ıkarmak i&ccedil;in bağlantı kurmayı ve hayatın keşmekeşinden uzaklaşmayı &ouml;nemseyen, meraklı ve yaratıcı, kozmopolit k&uuml;lt&uuml;rlere ilgi duyan bireylerdir. Misafirlere g&uuml;zel hayatın tadını &ccedil;ıkarmaları i&ccedil;in ilham olan deneyimlerle birlikte otantik, zarif ve unutulmaz hizmetler sunuyoruz. Ekibimize katılacak meraklı ve yaratıcı insanlar arıyoruz. Sizin gibi d&uuml;ş&uuml;nen misafirlerle bağlantı kurmayı &ouml;nemli buluyorsanız ve unutulmaz deneyimler yaratmak istiyorsanız, sizi Le M&eacute;ridien'deki kariyer fırsatlarını keşfetmeye davet ediyoruz. Le M&eacute;ridien'e katılarak, Marriott International &ccedil;atısı altındaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;ası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı ger&ccedil;ekleştirmeye başlayın, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi olun ve hayallerinize ulaşmayı başarın.</div></div>

Hotel Cleanliness Expert

Accor

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
<ul><li>
Lead and manage the housekeeping team to ensure efficient operations.</li><li>
Develop and implement housekeeping policies and procedures.</li><li>
Ensure high standards of cleanliness and guest satisfaction are maintained.</li><li>
Coordinate with other departments to ensure seamless service delivery.</li><li>
Manage inventory and order supplies as needed.</li><li>
Conduct regular inspections to ensure compliance with health and safety standards.</li><li>
Train and mentor housekeeping staff to enhance their skills and performance.</li><li>
Handle guest complaints and resolve issues promptly and effectively.</li><li>
Oversee the maintenance and repair of housekeeping equipment.</li><li>
Ensure compliance with company policies and procedures.</li><li>
Utilize skills in Housekeeping, Housekeeping Manager, and Kat Hizmetleri M&uuml;d&uuml;r&uuml; to enhance service quality.</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Administration of Tourism and Hotel or related fields.</li><li>
Minimum of 3 years and a maximum of 5 years of experience in an Executive Housekeeper position.</li><li>
Proficiency in English (Good).</li><li>
Experience in the Tourism / Hospitality sector is preferred.</li><li>
Strong leadership and team management skills.</li><li>
Excellent organizational and time management abilities.</li><li>
Ability to maintain high standards of cleanliness and guest satisfaction.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to work on-site.</li></ul> 

Additional Information 
A team player 
Add diplomas/certifications required if needed. Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Housekeeping Manager

Swissôtel

<div>Company Description 
Where passion drives life, join us at Accor! 
As one of the world&rsquo;s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries. 
With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand. 
If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let&rsquo;s shape the future together!
Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.
✨ Hospitality is a work of heart. 
Join us and become a Heartist&reg;.
Swiss&ocirc;tel The Bosphorus, Istanbul
As one of Istanbul&rsquo;s most distinguished hotels, Swiss&ocirc;tel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.
Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swiss&ocirc;tel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.
Besides being a luxury hotel, Swiss&ocirc;tel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu&rsquo;s and Sabrosa.
Are you ready to join this esteemed brand and take the next step in your career at Swiss&ocirc;tel? 
Job Description<ul><li> 
Greet and check-in/check-out guests in accordance with Swissotel standards</li><li>
Handle room reservations, modifications, and cancellations efficiently</li><li>
Process payments, deposits, and billing with accuracy and attention to detail</li><li>
Anticipate guest needs and coordinate with relevant departments to fulfill requests</li><li>
Provide information about room types, hotel services, special packages, and promotions</li><li>
Maintain accurate records, complete daily reports, and manage shift handovers smoothly</li><li>
Promote and manage loyalty program memberships</li><li>
Assist with Executive Lounge operations, including guest registration and concierge duties</li><li>
Provide orientation and on-the-job training for new colleagues as a buddy/trainer</li><li>
Take on the role of shift leader in the absence of the Front Office Supervisor</li><li>
Uphold cleanliness and organization in front and back office areas</li><li>
Communicate professionally and proactively resolve guest complaints when needed</li></ul> 
Qualifications<ul><li> 
Degree in Hospitality, Tourism or a related field (preferred)</li><li>
Minimum 1-2 years of experience in a similar Front Office role</li><li>
Strong command of English (C1 or above); additional languages are a plus</li><li>
Proficient in Opera PMS or similar hotel management software</li><li>
Excellent communication, problem-solving, and organizational skills</li><li>
Guest-focused, detail-oriented, and a natural team player</li><li>
Flexible with working hours, including night shifts and weekends</li></ul></div>

Receptionist

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city&rsquo;s storied history and traditions to bring guests an exceptional experience in the heart of one of the world&rsquo;s most talked about destinations.
 
 
 Fairmont Quasar Istanbul is at once in touch with this fabulous city&rsquo;s past and part of its dynamic future, rising up from the heart of Istanbul&rsquo;s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize.
 
 
 
 Job Description
 
 
 
 Ensure the smooth operation of information and message, mail, luggage and transport with high level of quality and maximum courtesy.
 
 
 <ul>
 <li>
 Assigns, supervises and controls the activities of the Concierge staff.
 </li>
 <li>
 Fulfils all requests for information and services such as entertainment, transportation, sightseeing and excursions. Makes sure that all employees are supplied with all resources necessary to respond the inquiries.
 </li>
 <li>
 Regularly updates employees with regards to information concerning the hotel services, VIP s and daily functions for them to be well informed.
 </li>
 <li>
 Maintains accurate information with regards to shops and opening closing times, local attractions, transportation, flight information, restaurants and other relevant details.
 </li>
 <li>
 Ensures adequate stock of necessary guest stationary, brochures, leaflets, and promotional items.
 </li>
 <li>
 Controls plans and gives guidance for luggage service carried out for the guests for maximum efficiency.
 </li>
 <li>
 Establishes an efficient system for loading, unloading, collection, delivery, of guest luggage including safe storage for short and long term.
 </li>
 <li>
 Takes responsibility of luggage registration.
 </li>
 <li>
 Takes responsibility for all the equipment used in his department such as luggage trolleys, computers etc.
 </li>
 <li>
 Be acquainted with all the facilities offered by the hotel including in room facilities.
 </li>
 <li>
 Encourages promotion of hotel services by employees as appropriate.
 </li>
 <li>
 Oversees the lobby area and main entrance to ensure cleanliness and tidiness at all times.
 </li>
 <li>
 Controls access to the hotel and parking arrangements including valet parking and ensures that access road to main entrance is clear of traffic at all times.
 </li>
 <li>
 Supervises distribution of mail, parcels, messages and faxes to guests and offices, also redirection of the mail for the departed guests.
 </li>
 <li>
 Supervises dispatch of fax and messages in the absence of switchboard operators.
 </li>
 <li>
 Ensures the correct charging for payable services extended by the concierge to the guests.
 </li>
 <li>
 In collaboration with security, provides the required control of main entrance to the hotel.
 </li>
 <li>
 Investigates and follows up on guest complaints and takes remedial action for those not to be repeated.
 </li>
 <li>
 Handles guest complaints on the spot.
 </li>
 <li>
 Is fully responsible for the departmental induction for all the staff and provides ongoing on the job training to achieve required standards.
 </li>
 <li>
 Prepares work schedule and vacation schedule for the department.
 </li>
 <li>
 Carries out inspections for the purpose of maintaining high standards of appearance, hygiene and staff relations.
 </li>
 <li>
 Ensures that function board is updated daily and correctly.
 </li>
 <li>
 Is fully responsible for the Flags.
 </li>
 <li>
 Is fully responsible of the Limousine Department
 </li>
 <li>
 Knows and follows the fire and safety regulations of the hotel.
 </li>
 <li>
 Performs other duties assigned by his/her supervisor.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 The qualifications are:
 
 
 <ul>
 <li>
 University degree preferably Tourism &amp; Hotel Management,
 </li>
 <li>
 Good command of English
 </li>
 <li>
 At least 2+ years of Head Concierge experience in luxury hotel management.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits.
 
 
 
 Only Turkish or candidates which able to communicate in Turkish will be hired.
 
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Head Concierge

Hilton

<div>Esthetician - Hilton Istanbul Bomonti
An Esthetician is responsible for managing and carrying out professional spa and beauty treatments to deliver an excellent Guest and Member experience while helping to achieve sales revenue targets. 
What will I be doing?
As an Esthetician, you will be responsible for managing and carrying out professional spa and beauty treatments to deliver an excellent Guest and Member experience. Our beauty treatments include massages, body treatments, facials, manicures, pedicures and a range of other treatments. An Esthetician will also be required to help achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Perform professional skincare treatments targeting the hands, feet, neck, shoulders, and d&eacute;collet&eacute; area.</li><li>
Provide expert advice to guests on personal skincare, routines, and product usage.</li><li>
Offer competent services in aromatherapy, cosmetic product knowledge, and skin analysis.</li><li>
Ensure the hygiene and organization of skincare areas and equipment.</li><li>
Address guest needs quickly and professionally.</li><li>
Collaborate with other teams when necessary to ensure guest satisfaction.</li><li>
Continuously improve by keeping up-to-date with current practices, trends, and trainings.</li><li>
Work in accordance with company procedures, hygiene, and safety standards.</li><li>
Manage procedures and stay informed about treatments, ensuring that all treatments comply with current regulations and company standards.</li><li>
Communicate and interact effectively with clients, members, team members, guests, and management.</li></ul>
What are we looking for? 
 
An Esthetician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Possess a cosmetology/esthetician certificate.</li><li>
Minimum of 3 years of experience in skincare.</li><li>
Knowledgeable in cosmetic products, aromatherapy, and skin analysis.</li><li>
Guest-focused work ethic with strong communication skills.</li><li>
Persuasive, friendly, and dynamic personality.</li><li>
Maintain high standards of cleanliness and hygiene.</li><li>
Professional, helpful, and solution-oriented work approach.</li><li>
Ability to work effectively in a team.</li><li>
Keep up-to-date with developments in the field and be open to continuous learning.</li><li>
Previous experience in a similar role.</li><li>
Experience in spa, wellness, or hotel settings.
</li></ul>What's in it for me?<ul><li>
Career and development opportunities in Hilton Hotels Worldwide</li><li>
Competitive Salary &amp; Wages</li><li>
Private Health Insurance</li><li>
&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members &amp; friends</li><li>
Indoor Parking Privileges
</li><li>Complimentary Dry Cleaning for Business Attire</li><li>
Monthly Transportation Fee</li><li>
Complimentary Shuttle Bus
</li><li>50% discount on personal food &amp; beverage consumption in the sister hotels.
</li><li>Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)</li><li>
14 days paid paternity leave</li><li>
Opportunity to make a positive impact on environment and community with Travel with Purpose program</li></ul>
Specifically, we look for demonstration of these Hilton Values:<ul><li>
Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>
Integrity - We do the right thing, all the time.</li><li>
Leadership - We're leaders in our industry and in our communities.</li><li>
Teamwork - We're team players in everything we do.</li><li>
Ownership - We're the owners of our actions and decisions.</li><li>
Now - We operate with a sense of urgency and discipline 
 
What will it be like to work for Hilton? 
 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</li></ul></div>

Esthetician - Hilton Istanbul Bomonti

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A timeless palace between the continents. Proudly standing on the shores of the scenic Bosphorus &ndash; the storied strait that links Europe and Asia &ndash; our lovingly restored, 19th-century Ottoman palace brings together Istanbul&rsquo;s ancient architecture, warm Turkish hospitality and contemporary accommodations. Relax in one of our traditional hammams, spend an afternoon lounging around our outdoor pool, and savour Anatolian delicacies as you admire the soaring minarets and towers of the city&rsquo;s inimitable waterfront skyline. We&rsquo;ll show you a seldom-seen side of Istanbul during your stay with us.
Please note: This is a local position, only candidates with existing work permit in Turkey (either Turkish Nationals or Turkish ID holders will be considered).
Join our Team
Four Seasons Hotel Istanbul at the Bosphorus is looking for a passionate and professional Spa Therapist to join our dedicated Spa &amp; Wellness team.
In this vital role, you will perform a wide range of face and body treatments in a professional and gender-neutral manner, ensuring that every guest receives a relaxing, safe, and memorable experience that reflects the legendary Four Seasons standard of care. With warmth, attention to detail, and a deep understanding of wellness, you will help create an atmosphere of tranquility and rejuvenation for every guest who visits our Spa.
What you will do:
<ul><li>Deliver professional, high-quality massage, facial, hammam, and body treatments in accordance with Four Seasons Spa Standards.
</li><li>Greet guests warmly, maintaining eye contact and a welcoming demeanor at all times.
</li><li>Provide detailed information about spa services, facilities, and current promotions.
</li><li>Prepare and maintain treatment rooms to the highest standards of cleanliness and organization.
</li><li>Ensure guest comfort throughout the treatment by adjusting temperature, lighting, music, and pressure as needed.
</li><li>Handle guest questions or concerns with professionalism and empathy, escalating to supervisors when required.
</li><li>Maintain comprehensive knowledge of all spa products, treatments, and contraindications to make personalized recommendations and upsell appropriately.
</li><li>Report any maintenance deficiencies, guest feedback, or irregularities to the Assistant Spa Manager.
</li><li>Follow all health, safety, hygiene, and grooming standards consistently.
</li><li>Be flexible with scheduling to accommodate business demands and assist other areas of the Spa &amp; Wellness Department when needed.
</li><li>Attend regular training sessions and departmental meetings to ensure continuous professional development.
</li><li>Perform any other reasonable duties as assigned by the Spa Manager or Assistant Spa Manager.
</li></ul>What you bring:
<ul><li>Minimum 2 years of experience as a Spa Therapist in a 5-star hotel or reputable spa.
</li><li>Certification from MEB (Ministry of Education) or equivalent &mdash; massage therapy, facial specialist, or minimum &ldquo;Experienced Apprentice&rdquo; (Kalfalık Belgesi).
</li><li>Strong knowledge of at least three types of massage techniques, plus facial, hammam, and body treatments.
</li><li>Basic conversational English skills to communicate clearly with guests and colleagues.
</li><li>Excellent interpersonal and guest service skills, with a warm and professional demeanor.
</li><li>Knowledge of spa safety procedures, product usage, and contraindications.
</li><li>Ability to maintain the highest level of cleanliness, organization, and personal grooming.
</li><li>Flexibility to work in a dynamic environment, including weekends and holidays.
</li></ul>About Four Seasons Hotels Istanbul at the Bosphorus
A thriving metropolis that connects continents, cultures, and religions, Istanbul captivates all who visit. Within this cradle of civilization, Four Seasons provides an oasis of quality and beauty in two unsurpassed locations.
Four Seasons Hotel Istanbul at the Bosphorus shines with a modern, resort-like experience that welcomes guests with luxurious sophistication.
Sky&rsquo;s the Limit
Four Seasons Hotels and Resorts has been named to FORTUNE magazine&rsquo;s &ldquo;100 Best Companies to Work For&rdquo; every year since 1998 &mdash; come and find out why! With over 100 hotels in 38 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees &ndash; people who share a single focus and are inspired to offer great service.
What To Expect
Private Health Insurance
Excellent Learning and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Business Attire
Complimentary Employee Meals
Discounted Indoor Parking Privileges
&hellip; and so much more!
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
Legal Disclaimer
7 Nisan 2016 tarihli Resmi Gazete&rsquo;de y&uuml;r&uuml;rl&uuml;ğe giren 6698 sayılı Kişisel Verileri Koruma Kanunu&rsquo;na istinaden, &ouml;zge&ccedil;mişinizde yer alan kişisel bilgileriniz kurum b&uuml;nyesinde oluşacak mevcut ve gelecek işe alım talepleri doğrultusunda istihdam ama&ccedil;lı kullanılacak olup; kişisel bilgileriniz veri tabanımızda gizlilik i&ccedil;erisinde saklanacaktır.
&Ouml;zge&ccedil;mişinizin veri tabanımızda bulunmasını istemiyorsanız, l&uuml;tfen contactus.bosphorus@fourseasons.com adresi ile iletişime ge&ccedil;iniz.</div>

Spa Therapist

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A timeless palace between the continents. Proudly standing on the shores of the scenic Bosphorus &ndash; the storied strait that links Europe and Asia &ndash; our lovingly restored, 19th-century Ottoman palace brings together Istanbul&rsquo;s ancient architecture, warm Turkish hospitality and contemporary accommodations. Relax in one of our traditional hammams, spend an afternoon lounging around our outdoor pool, and savour Anatolian delicacies as you admire the soaring minarets and towers of the city&rsquo;s inimitable waterfront skyline. We&rsquo;ll show you a seldom-seen side of Istanbul during your stay with us.
Please note: This is a local position, only candidates with existing work permit in Turkey (either Turkish Nationals or Turkish ID holders will be considered).
Join our Team
Four Seasons Hotel Istanbul at the Bosphorus is seeking an experienced, strategic, and results-driven Director of Spa to lead and oversee The Spa, Fitness Center, Pools, and Hotel Retail Shops.
In this senior leadership role, you will be fully accountable for people leadership, operational excellence, guest satisfaction, and financial performance. You will set the vision, standards, and commercial direction of the Spa operation while ensuring alignment with Four Seasons culture, values, and the Golden Rule.
This role requires a hands-on leader who understands luxury wellness operations, drives revenue growth, anticipates industry trends, and consistently delivers exceptional guest experiences.
What you will do:
People Leadership
<ul><li>Lead, manage, and develop all Spa and Fitness Club colleagues, ensuring high performance, engagement, and professional growth.
</li><li>Recruit, interview, train, schedule, evaluate, and discipline team members in line with company standards and local regulations.
</li><li>Establish clear expectations, provide regular feedback, and maintain high morale, productivity, and service culture.
</li><li>Act as a trusted leader and objective mediator in conflict resolution, grievance handling, and counseling situations.
</li><li>Collaborate closely with the Training Manager to ensure all Spa and Fitness team members are trained to brand and operational standards.
</li><li>Participate actively in managerial development programs and succession planning initiatives.
</li><li>Ensure full compliance with health, safety, emergency, and confidentiality requirements at all times.
</li></ul>Product &amp; Operations
<ul><li>Oversee daily operations of The Spa, Fitness Center, Pools, and Retail Shops, ensuring consistency with brand philosophy, policies, and objectives.
</li><li>Ensure all treatments, facilities, equipment, and amenities meet luxury standards and are properly maintained.
</li><li>Develop, implement, and continuously improve Spa concepts, treatments, packages, and operational manuals.
</li><li>Monitor cleanliness and coordinate closely with Housekeeping, Laundry, and Engineering teams.
</li><li>Anticipate operational needs, manage inventory, and ensure timely availability of all materials and supplies.
</li><li>Review guest feedback, complaints, and suggestions, taking corrective action where required.
</li><li>Integrate Spa operations seamlessly with overall hotel operations and guest journey standards.
</li></ul>Profit &amp; Commercial Performance
<ul><li>Drive revenue growth through strategic planning, upselling initiatives, innovative treatments, and trend-driven offerings.
</li><li>Prepare and analyze daily, weekly, monthly, quarterly, and annual operational and financial reports.
</li><li>Contribute to annual operating and capital expenditure budgets and monitor financial performance against targets.
</li><li>Maintain accurate records, statistics, and payroll data for the department.
</li><li>Actively manage cost controls, labor efficiency, merchandising, and retail performance.
</li><li>Work closely with PR and Marketing teams to promote Spa services, concepts, and brand positioning.
</li></ul>What you bring:
<ul><li>Minimum 5 years of senior management experience in a luxury Five-Star Resort or Spa environment.
</li><li>Strong operational knowledge of Spa treatments, wellness concepts, contraindications, and industry best practices.
</li><li>Proven experience in budgeting, financial analysis, revenue generation, and cost control.
</li><li>Excellent command of English (spoken and written); additional languages are a strong advantage.
</li><li>High level of professionalism, integrity, discretion, and leadership maturity.
</li><li>Ability to perform under pressure, manage multiple priorities, and lead large teams effectively.
</li><li>Advanced computer literacy and experience with Spa management systems.
</li><li>A forward-looking mindset combined with respect for established standards and luxury service traditions.
</li><li>A genuine passion for wellness, guest experience, and continuous improvement.
</li></ul>About Four Seasons Hotels Istanbul at the Bosphorus
A thriving metropolis that connects continents, cultures, and religions, Istanbul captivates all who visit. Within this cradle of civilization, Four Seasons provides an oasis of quality and beauty in two unsurpassed locations.
Four Seasons Hotel Istanbul at the Bosphorus shines with a modern, resort-like experience that welcomes guests with luxurious sophistication.
Sky&rsquo;s the Limit
Four Seasons Hotels and Resorts has been named to FORTUNE magazine&rsquo;s &ldquo;100 Best Companies to Work For&rdquo; every year since 1998 &mdash; come and find out why! With over 100 hotels in 38 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees &ndash; people who share a single focus and are inspired to offer great service.
What To Expect
Private Health Insurance
Excellent Learning and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Business Attire
Complimentary Employee Meals
Discounted Indoor Parking Privileges
&hellip; and so much more!
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
Legal Disclaimer
7 Nisan 2016 tarihli Resmi Gazete&rsquo;de y&uuml;r&uuml;rl&uuml;ğe giren 6698 sayılı Kişisel Verileri Koruma Kanunu&rsquo;na istinaden, &ouml;zge&ccedil;mişinizde yer alan kişisel bilgileriniz kurum b&uuml;nyesinde oluşacak mevcut ve gelecek işe alım talepleri doğrultusunda istihdam ama&ccedil;lı kullanılacak olup; kişisel bilgileriniz veri tabanımızda gizlilik i&ccedil;erisinde saklanacaktır.
&Ouml;zge&ccedil;mişinizin veri tabanımızda bulunmasını istemiyorsanız, l&uuml;tfen contactus.bosphorus@fourseasons.com adresi ile iletişime ge&ccedil;iniz.</div>

Spa Director

Explore 120+ Hotel cleanliness expert in Istanbul Turkey this January. Find roles across top companies and apply now to boost your career.