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executive housekeeper

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hotel cleanliness supervisor

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house keeping manager

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housekeeping supervisor

reservations manager

hotel cleanliness expert

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25128533
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 JW Marriott Hotel Muscat, Madinat Al Irfan, Airport Heights, Muscat, Oman, Oman, 113VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: r3y2/etErWhO6R5GfVOqNb5YyUAJ2QHZwr+dFZrMHgQ2n8w/6bQN8wpGDzVamCoxkHghL7Yt9R+5n/4m9FxoVbH1zZbBhUIDVstGqDiLrXI8m1yBvSGgjx7FdE7drh7c61VVJCuKNSIhh8U+jXJwVJGO/PYbi3XofOMXk5/W4+kvTLhDeLyHz8q0HPUSgDhW912NdEsHnmlGztEfvjMEDtp9</div>

Hotel Cleanliness Expert

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25128533
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 JW Marriott Hotel Muscat, Madinat Al Irfan, Airport Heights, Muscat, Oman, Oman, 113VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 우리의 업무는 단순히 고객에게 깨끗한 방과 갓 만든 침대를 제공하는 것만이 아닙니다. 대신 기억에 남는 특별한 경험을 구축하고자 합니다. 호텔 청결 전문가는 다양한 객실 관리 업무에 숙련되어 있으며 호텔 전체의 외관 및 청결 유지를 책임지고 있습니다. 직원들은 자신의 공간을 이동하며 필요한 작업을 수행할 수 있는 권한을 부여받습니다. 호텔 청결 전문가는 고객 요청 사항 전달, 카트 정리, 객실 및 공용 공간 청소 또는 기타 유사한 업무를 담당하며 호텔 내 공간이 훌륭한 고객 경험을 제공하는 데 도움이 되도록 합니다.
 
 
 어떤 직책을 맡으시든 성공에 필수적인 몇 가지 사항이 있습니다. 안전한 근무 환경 조성, 회사 정책 및 절차 준수, 기밀 유지, 품질 기준 준수, 그리고 유니폼, 외모 및 의사소통의 전문성 확보입니다. 호텔 청소 전문가는 서 있거나 장시간 서 있거나 앉아 있거나 걷는 등 활동적인 자세를 유지하며, 23kg 이하의 물건을 다른 사람의 도움 없이 옮기고, 들어 올리고, 나르고, 밀고, 당기고, 놓는 등 실질적인 업무 수행을 합니다. 이러한 모든 활동(그리고 요청 시 적절한 업무 수행).
 
 
 을 완벽하게 수행하는 것은 호텔 청소 전문가에게 매우 중요합니다. 고객과 비즈니스를 위해 매 순간 최선을 다해야 하기 때문입니다.
 
 
 
 메리어트 인터내셔널은 기회 균등 고용주로서 모두를 환영하고 기회에 대한 접근성을 제공하기 위해 최선을 다하고 있습니다. 우리는 직원 개개인의 고유한 배경을 가치 있게 여기고 존중하는 환경을 적극적으로 조성합니다. 우리의 최대 강점은 직원들의 문화, 재능, 경험이 풍부하게 어우러져 있다는 점입니다. 우리는 장애인, 재향군인 및 관련 법률이 보호하는 기타 모든 기준을 포함하여, 어떠한 보호 대상 기준에 대해서도 차별하지 않기 위해 최선을 다하고 있습니다.
 
 
 
 메리어트 호텔은 호텔을 방문하는 전 세계 고객이 항상 감탄이 절로 나오는 편안함을 누릴 수 있도록 힘쓰는 동시에 모든 기회에 혁신을 불어 넣으면서 호스피탈리티 서비스를 예술의 경지로 끌어 올리기 위해 노력하고 있습니다. 여러분은 메리어트 호텔의 주인으로서 살아있는 유산을 유지하고 구축하기 위하여 진심을 담아 미래지향적인 서비스를 고객에게 제공함으로써 '항상 최고의 호스피탈리티 서비스를 제공한다'라는 약속을 실천하게 될 것입니다. 전 세계적으로 호스피탈리티의 대명사인 메리어트 호텔에서 경력을 쌓고자 채용 기회를 탐색하신다면 여러분을 환영합니다. 메리어트 호텔에 입사하면
 
 메리어트 인터내셔널의 브랜드 포트폴리오
 
 에 합류하게 됩니다.
 
 최선
 
 을 다해 일하고,
 
 목표
 
 를 향해 달리며,
 
 훌륭한 글로벌 팀의 일원
 
 으로 최고의 나를 만들고 싶다면 메리어트 호텔의 문을 두드리세요.
 
 
 메리어트 인터내셔널의 럭셔리 포트폴리오에 속해 있는 JW 메리어트는 전 세계 관문도시와 특색 있는 리조트에 위치한 100개 이상의 아름다운 호텔로 구성되어 있습니다. JW는 동료를 최우선으로 생각합니다. 직원이 행복하면 고객도 행복하기 때문입니다. JW 메리어트의 직원들은 자신감 넘치고, 혁신적이며, 진실함과 동시에 직관적입니다. 또한, 직원들은 메리어트 호텔 이름을 따온 설립자 J. 윌러드 메리어트(J.Willard Marriott)의 유산을 계승하고 있습니다.JW 메리어트는 다른 호텔과는 차별화된 업무 경험을 제공하고 있기 때문에 커뮤니티의 일원이 되면, 여러분은 다양한 동료 그룹과 진정한 유대감을 느낄 수 있습니다. JW 메리어트는 직원을 위해 교육, 개발, 인식을 위한 기회를 창출하며, 무엇보다도 총체적인 웰빙에 초점을 맞춰 럭셔리한 환경에서 열정을 추구할 수 있는 공간을 마련해 드립니다. 고객을 특별하게 모시는 것은 JW 메리어트가 직원을 케어하는 방식에서 비롯됩니다. 우리는 이를 JW 트리트먼트(JW Treatment&trade;)라 칭합니다. JW 메리어트에 입사하면
 
 메리어트 인터내셔널의 브랜드 포트폴리오
 
 에 합류하게 됩니다.
 
 최선
 
 을 다해 일하고,
 
 목표
 
 를 향해 달리며, 훌륭한 글로벌 팀
 
 의 일원으로
 
 최고의 나를 만들고 싶다면 JW 메리어트의 문을 두드리세요.
</div>
 <div id='job-id'>Job Id: 6dk6ZFmnj8vn8XVtrNR632tLAWQEuIcPymqqpPbONX+XjPByqwEen+FXF7kgraar4W2SWNUcOmTjz9A2iv8vMKHcNekBsi0jZ/HOL9hE9zH/T5JUvBAbgYAEMuKhG5DN1oQLff2xBAlkiULhw5n8waLO9on7ExtGxNsckmz/uE0bnBjOGn16nMKTqj0xMckhwymctm3SG181a0v/B3E0AUNqGY7W</div>

Bali Jobs Recruitment

<div>
 Our client is an international reputable 5* hotel &amp; resort chain, nestled on an astonishing canyon with mesmerizing mountain view in Oman. They are seeking a dynamic spa receptionist to join their fabulous pre-opening team.
 
 
 As a Spa Receptionist, you are responsible to manage spa reception duties such as greeting clients, scheduling appointments, process payments, and maintain a welcoming atmosphere while ensuring smooth operations.
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 2+ years total experience in a related field in a reputable hotel chain or a well-established spa brand.
 </li>
 <li>
 Recognized training in massage, facial and body therapy, or other related wellness modalities.
 </li>
 <li>
 Exceptional communication skills with the ability to build rapport and lasting relationships with guests.
 </li>
 <li>
 Computer literate and proficient in system operations to manage spa reception.
 </li>
 <li>
 Membership in a recognized professional association, and adherence to industry standards and ethics is an advantage.
 </li>
 <li>
 Awareness of responsible business practices, sustainability, and eco-friendly initiatives.
 </li>
 <li>
 Skill in yoga therapy is additional.
 
 
 
 </li>
 </ul>
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Provide exceptional customer service to guests by understanding their needs and concerns, and addressing them professionally.
 </li>
 <li>
 Maintain a professional and friendly demeanor at all times while interacting with guests and colleagues.
 </li>
 <li>
 Build relationships with guests and provide personalized treatments based on their individual requirements.
 </li>
 <li>
 Maintain accurate records of treatments provided, scheduling appointments, and processing payment transactions.
 </li>
 <li>
 Ensure that treatment rooms are stocked and properly maintained, and report any maintenance requirements in a timely manner.
 </li>
 <li>
 Promote spa services to guests, contributing to sales goals and revenue targets.
 </li>
 <li>
 Provide expert guidance to guests on spa treatments and overall wellness.
 </li>
 <li>
 Create an inviting and relaxing atmosphere for guests, anticipating their needs and exceeding expectations.
 </li>
 <li>
 Consistently deliver exceptional service, ensuring that guests have a memorable and fulfilling experience.
 </li>
 <li>
 Adhere to all ethical and sustainable business practices, promoting eco-friendly initiatives, and responsible retailing.
 </li>
 <li>
 Contribute to the overall success of the spa by maintaining cleanliness and safety standards, and actively participating in team meetings and training sessions.
 </li>
 <li>
 Continuously expand knowledge of new products, services, and industry developments, and apply this knowledge to enhance guest experiences.
 </li>
 <li>
 Ensure all security incidents, accidents, and near misses are always reported and brought to the attention of the Manager.
 
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: nwoc4R+4ZTdab6aCMaM+/Kx8IiKIp50wPgtnMvxiQ7mnyzw4/sDLmeMe3hIfkYT84OuE4NEc+xzldYyjQaaUcEVaFppnzm992rojsSFr6dRA0wocwxwqq2dlHQ49RIjZCsl57nf3gC8paZoLe4F8fJ3oXQX3SvNcGwl47GONKEgeIxJUpVUC</div>

Spa Receptionist

Afkar Investment

<div>
 
 About Us
 
 
 Afkar Investment is a fast growing group managing a portfolio of creative and homegrown brands in F&amp;B and fashion. Each brand has its own identity and community, We are now looking for a talented Videographer and Photographer to help bring our brands to life through dynamic visuals.
 
 
 
 
 
 About the Role
 
 
 As a Barista Mixologist, you&rsquo;ll be responsible for shaping and elevating the full drink experience across our caf&eacute; brands. From specialty coffee to non-alcoholic mixology, you&rsquo;ll lead the development of signature beverages, maintain top-tier quality standards, and support training across the bar team. This is a hands-on creative role for someone who blends precision with passion and knows how to lead by example.
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Beverage Craftsmanship and Expertise
 
 
 &bull; Prepare a wide range of specialty coffee and alternative brews with expert consistency
 
 
 &bull; Create and serve natural mocktails, cold infusions, wellness drinks, and in-house recipes
 
 
 &bull; Ensure every drink meets brand standards in flavor, presentation, and temperature
 
 
 
 
 
 Quality Control and Innovation
 
 
 &bull; Lead regular tasting and calibration sessions with the team
 
 
 &bull; Design and update seasonal menus and signature drink offerings
 
 
 &bull; Standardize drink recipes and SOPs to ensure consistency across all locations
 
 
 
 
 
 Bar Operations and Equipment Oversight
 
 
 &bull; Maintain and calibrate all bar equipment, from espresso machines to juicers
 
 
 &bull; Monitor stock levels and coordinate ingredient ordering with operations
 
 
 &bull; Oversee cleanliness, prep areas, and equipment performance
 
 
 
 
 
 Team Training and Development
 
 
 &bull; Train new team members on beverage skills, bar standards, and service techniques
 
 
 &bull; Conduct hands-on workshops in brewing, milk texturing, mocktail creation, and upselling
 
 
 &bull; Support the bar team with feedback, guidance, and skill development
 
 
 
 
 
 Guest Experience and Brand Representation
 
 
 &bull; Engage guests with beverage storytelling, flavor recommendations, and customization
 
 
 &bull; Represent the brand at tastings, pop-ups, and industry events when required
 
 
 &bull; Champion high service standards and brand consistency at all times
 
 
 
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 &bull; 3&ndash;5 years of experience in a specialty caf&eacute;, hotel, or concept bar
 
 
 &bull; Expert knowledge in coffee brewing techniques and espresso-based drinks
 
 
 &bull; Strong background in non-alcoholic mixology and ingredient pairing
 
 
 &bull; Creativity, leadership, and attention to detail in every drink crafted
 
 
 &bull; Strong communication and training skills
 
 
 &bull; Passion for quality, innovation, and customer experience
 
 
 
</div>
 <div id='job-id'>Job Id: BBZWy3At56kYMimFC8pemHgATbR+2VlG1zGDOxcAO3OBFEb2cKffcWBGccFmd25WhdNA2VR4gmuqJ8sIDMVdWWfeedwCrpnzig==</div>

Barista Mixologist

TIVOLI

<div>Company Description 
Rising above the fairways of the LA VIE Club Golf Course, Tivoli Muscat Hotel &amp; Residences is a distinctive new address with a Western lifestyle in the Omani capital. Part of the prestigious LA VIE development, the property offers a sophisticated stay just ten minutes from Muscat International Airport and close to the Oman Convention &amp; Exhibition Centre.
This new-build property will comprise 79 elegant hotel rooms and 100 fully serviced branded residences. Interiors will reflect the elegance of European design with a modern edge, many enjoying impressive views over the course and surrounding hills. 
Job Description 
As the Executive Housekeeper for the pre-opening of Tivoli Muscat, you will play a pivotal role in establishing the Housekeeping department from the ground up. You will oversee all aspects of housekeeping operations including rooms, public areas, laundry, and back-of-house cleanliness, ensuring the highest standards of luxury, efficiency, and guest satisfaction in line with Tivoli brand standards. This role requires strong leadership, pre-opening experience, and a detailed operational approach.
Key Responsibilities:
Pre-Opening Phase:<ul><li>
Participate in pre-opening planning, budgeting, recruitment, procurement, and setting up SOPs.</li><li>
Design and implement Housekeeping operational workflows, policies, and procedures.</li><li>
Oversee the selection, purchasing, and inventory of linen, guest amenities, equipment, and cleaning supplies.</li><li>
Recruit, train, and onboard the housekeeping team to meet brand standards and local regulations.</li><li>
Coordinate with other departments (e.g., Rooms, Engineering, Front Office) to ensure readiness for opening.</li><li>
Set up cleaning schedules and room assignment systems (manual/digital).</li></ul>
Operational Responsibilities:<ul><li>
Lead, train, and manage all housekeeping and laundry team members.</li><li>
Ensure the cleanliness and maintenance of guest rooms, public areas, and back-of-house.</li><li>
Monitor and maintain departmental budgets, inventories, and cost controls.</li><li>
Implement quality control measures and conduct regular inspections.</li><li>
Ensure compliance with health, safety, and hygiene regulations.</li><li>
Handle guest complaints and feedback professionally to ensure high satisfaction.</li><li>
Coordinate with Front Office and Maintenance for room readiness and preventive maintenance.</li><li>
Prepare departmental reports including occupancy-related forecasts and performance metrics.</li></ul>
People &amp; Culture:<ul><li>
Foster a positive and motivated work environment through training, communication, and recognition.</li><li>
Monitor performance and provide ongoing feedback and development for team members.</li><li>
Ensure staffing levels are adequate and aligned with operational needs and occupancy.</li></ul> 
Qualifications 
<ul><li>Minimum 5 years of experience in a similar role, preferably with international luxury hotel brands.</li><li>
Proven experience in hotel pre-opening is required.</li><li>
Strong leadership and team development skills.</li><li>
Excellent communication and organizational skills.</li><li>
Proficient in housekeeping systems and hotel property management software.</li><li>
Good understanding of budgeting, scheduling, and inventory control.</li><li>
Knowledge of local labor laws and hygiene standards.</li><li>
Fluent in English; Arabic is a plus.</li></ul> 
Additional Information<ul><li> 
Opportunity to be part of a prestigious hotel launch in Muscat.</li><li>
Competitive salary and benefits package.</li><li>
Dynamic working environment with career advancement opportunities within Tivoli and Minor Hotels Group.</li></ul></div> <div id='job-id'>Job Id: EmuMzAG/8/uIeEsmNHWFfMkN2dVhIJIRVfJBLivR+fE4JcjqSP0lmOqhw4nx0hDt04ffLyeemFvBxestAkPYjt57Y8/dQGcUk++7PUBmPn7jeKDzFS3LMlSb1hJpIiok2ucol4Qukl6JqCqq+pPbm2Z5lbKk0Q==</div>

Executive Housekeeper

Crowne Plaza Hotel

<div>Do you picture yourself as a Commis I? Crowne Plaza Resort Salalah: Our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location is suitable for business, meetings, and leisure travel.

Responsible for preparing, cooking, and presenting high-quality hot dishes in line with hotel recipes and standards. Assists senior chefs in daily kitchen operations, ensures food hygiene and safety, and maintains cleanliness in the work area. Supports menu preparation, portion control, and timely service to deliver exceptional guest dining experiences.

A little taste of your day-to-day

Every day is different, but you&rsquo;ll mostly be:
<ul>
<li>Prepare and cook high-quality dishes in accordance with hotel standards and recipes.</li>
<li>Assist in the creation of new menu items and specials.</li>
<li>Maintain high levels of cleanliness, food hygiene, and safety in the kitchen at all times.</li>
<li>Work closely with the Demi Chef de Partie and Chef de Partie to ensure smooth kitchen operations.</li>
<li>Ensure correct portion control and presentation for all dishes.</li>
<li>Support in receiving and storing food deliveries, ensuring quality and freshness.</li>
</ul>
What do we need from you?
<ul>
<li>Previous experience as Commis 1 or in a similar role within a hotel or fine dining environment.</li>
<li>Knowledge of culinary techniques and hot kitchen operations.</li>
<li>Ability to work under pressure and in a fast-paced environment.</li>
<li>A team player with strong communication skills.</li>
<li>Food Hygiene Certification (preferred).</li>
<li>Flexibility to work different shifts, including weekends and public holidays.</li>
</ul>
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 
<div></div> 
<div>Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
</div>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div> <div id='job-id'>Job Id: QNyYKwGqV5pwsVqkGs3TInW93vCHS9bxszB9JNPdxFJQnPddGMo/XF/sN34YbsEybdSxqbr3CV81zM2O5akNPpl5dpGbbMhf9ubi9eZ9nLbN4kTv+xqRzs/VR+FCX3htW6455K1eAAsetO3GEQ==</div>

Commis I (Hot Kitchen)

IHG Hotels & Resorts

<div>
 
 About Us
 
 
 
 A little curiosity fuels our soul for adventure and experiences. So, at Hotel Indigo &reg;, we do more than satisfy our guest&rsquo;s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Every day brings new discoveries, fresh ideas, and unexpected journeys.
 
 
 So, just like our hotels, no two colleagues are the same. So, we&rsquo;re curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo&reg; hotels, we&rsquo;re excited to meet spirited characters who can delight the most curious guests.
 
 
 Situated at 2,000m above sea level on the edge of the canyon in Jabal Akhdar, you will find a lifestyle property with 165 keys including penthouse suites and cliff side pool villas, the best spa in Oman spread over 2,200sq, plus great food and beverage concepts. We are a destination.
 
 
 
 Your day to day:
 
 
 
 
 People
 
 
 
 <ul>
 <li>
 Provide exceptional customer service to guests by understanding their needs and concerns, and addressing them professionally.
 </li>
 <li>
 Maintain a professional and friendly demeanour at all times while interacting with guests and colleagues.
 </li>
 <li>
 Build relationships with guests and provide personalized treatments based on their individual requirements.
 
 
 </li>
 </ul>
 
 Financial
 
 
 
 <ul>
 <li>
 Maintain accurate records of treatments provided, scheduling appointments, and processing payment transactions.
 </li>
 <li>
 Ensure that treatment rooms are stocked and properly maintained, and report any maintenance requirements in a timely manner.
 </li>
 <li>
 Promote spa services to guests, contributing to sales goals and revenue targets.
 
 
 </li>
 </ul>
 
 Guest Experience
 
 
 
 <ul>
 <li>
 Provide expert guidance to guests on spa treatments and overall wellness.
 </li>
 <li>
 Create an inviting and relaxing atmosphere for guests, anticipating their needs and exceeding expectations.
 </li>
 <li>
 Consistently deliver exceptional service, ensuring that guests have a memorable and fulfilling experience.
 
 
 </li>
 </ul>
 
 Responsible Business
 
 
 
 <ul>
 <li>
 Adhere to all ethical and sustainable business practices, promoting eco-friendly initiatives, and responsible retailing.
 </li>
 <li>
 Contribute to the overall success of the spa by maintaining cleanliness and safety standards, and actively participating in team meetings and training sessions.
 </li>
 <li>
 Continuously expand knowledge of new products, services, and industry developments, and apply this knowledge to enhance guest experiences.
 </li>
 <li>
 Ensure all security incidents, accidents, and near misses are always reported and brought to the attention of the Manager.
 
 
 </li>
 </ul>
 
 What do we need from you?
 
 
 
 <ul>
 <li>
 Recognized training in massage, facial and body therapy, or other related wellness modalities.
 </li>
 <li>
 Exceptional communication skills with the ability to build rapport and lasting relationships with guests.
 </li>
 <li>
 Membership in a recognized professional association, and adherence to industry standards and ethics.
 </li>
 <li>
 Awareness of responsible business practices, sustainability, and eco-friendly initiatives.
 </li>
 <li>
 4+ years total experience in a related field in a luxury hotel or a well-established spa brand.
 </li>
 <li>
 Skill in yoga therapy is additional.
 
 
 </li>
 </ul>
 
 How do I deliver this?
 
 
 
 
 We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It&rsquo;s what connects every colleague in all IHG&reg; hotels.
 
 
 
 Each IHG&reg; hotel brand delivers True Hospitality in its way, and at the heart of it all are specific, core service skills.
 
 
 <ul>
 <li>
 True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
 </li>
 <li>
 True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.
 </li>
 <li>
 True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
 </li>
 <li>
 True Responsiveness: is about providing guests with what they need and doing so in a timely and caring manner.
 
 
 </li>
 </ul>
 There&rsquo;s so much more to the job than we can capture here. It&rsquo;s simply about creating great experiences, doing the right thing, and understanding people.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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