hotel clerk

Columbia Hospitality

Night Auditor | Hope Village Hotel
 Let’s start off with the most important part - what’s in it for you:
 
The Perks
 <ul>
<li>Eligibility of perks is dependent upon job status</li>
<li>Hourly Pay Range: $20 to $21 DOE</li>
<li>Get Paid Daily (Make any day payday)</li>
<li>Paid Time off & Holiday Pay (Because Balance Matters)</li>
<li>Benefits - Medical, Dental, Vision, Disability, 401K</li>
<li>HSA/FSA Plans -with employer contribution</li>
<li>Values Based Culture (#OMGLIFE)</li>
<li>Culture Add (Creating Space for Fresh Perspectives)</li>
<li>Referral Bonus (Get Paid to Recruit)</li>
<li>Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)</li>
<li>Employee Assistance Program</li>
<li>“Columbia Cares” Volunteer Opportunities</li>
<li>Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)</li>
<li>Task Force Work Opportunities (Grow your career in idyllic locations across the globe)</li>
<li>Online Learning Platform to Help You Grow!</li>
<li>Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)</li>
</ul>
Our Commitment to you: 
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
 Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
 
What you’ll do: 
The Brass Tacks
 <ul>
<li>Oversight of the day to day night operation of the property including front desk operations, and financial reconciliation and reporting.</li>
<li>Follows all procedures to ensure that all front office activities and services meet or exceed the established standards and goals.</li>
<li>Ensures confidentiality of all guest information and pertinent hotel data.</li>
<li>Assists guests, team members, and vendors during their shift.</li>
<li>Maintains a safe and secure environment for guests and team members. Reports security concerns and problematic situations immediately to the General Manager or appropriate party.</li>
<li>Responds and works to resolve guest issues and concerns as necessary.</li>
<li>Evaluates patterns or trends in guest concerns in order to plan and implement corrective actions.</li>
<li>Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations.</li>
<li>Ensures front office, reception area, lobby and storage areas are clean and organized.</li>
<li>Ensures all equipment is properly maintained and functioning.</li>
<li>Ensures all equipment is used only as intended.</li>
<li>Completes property walks routinely to monitor guest safety and security.</li>
</ul>
The Nitty Gritty
 <ul>
<li>Minimum 1 year hospitality experience required, 2 year hotel/clerk experience strongly preferred.</li>
<li>Previous experience in cash handling and computerized Point of Sale system strongly preferred.</li>
<li>Strong written and verbal communication skills required; bi-lingual skills preferred (English/Spanish).</li>
<li>Strong problem solving and conflict resolution skills.</li>
<li>Ability to understand and apply labor and industry-specific laws and regulations.</li>
<li>Ability to park and retrieve guest vehicles.</li>
<li>Ability to secure property by walking up and down halls to make sure appropriate doors are securely locked.</li>
<li>Must possess basic negotiation skills and strong customer relations skills.</li>
<li>Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel and Word.</li>
</ul>
Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Night Auditor

DelMonte Hotel Group

<div>
 Job Details
 
 
 
 Description
 
 
 
 Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk.
 
 
 You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today &ndash; we&rsquo;re waiting to hear from you!
 
 
 Job Responsibilities
 
 
 As a
 
 Front Desk Clerk
 
 , you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.
 
 
 
 Your Specific Duties In This Role Will Include
 
 
 
 <ul>
 <li>
 Greet, register, and assign rooms to guests.
 </li>
 <li>
 Answer telephone.
 </li>
 <li>
 Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
 </li>
 <li>
 Make and confirm reservations.
 </li>
 <li>
 Monitor room availability.
 </li>
 <li>
 Block rooms.
 </li>
 <li>
 Program wake-up calls.
 </li>
 <li>
 Handle guest mail and messages.
 </li>
 <li>
 Perform check-out services.
 </li>
 <li>
 Open and close shifts making cash drops as necessary.
 </li>
 <li>
 Maintain market stock and coffee area as needed.
 </li>
 <li>
 Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
 </li>
 <li>
 Provide guests with directions and information regarding the local area.
 </li>
 <li>
 Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
 </li>
 <li>
 Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
 </li>
 <li>
 Schedule shuttle runs for guests (hotels with shuttle only).
 </li>
 <li>
 Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
 </li>
 <li>
 Perform laundry duties as needed (Fairfield Inn only).
 </li>
 <li>
 Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 We are looking for a self-motivated
 
 Front Desk Clerk
 
 with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.
 
 
 
 Specific Qualifications For The Role Include
 
 
 
 <ul>
 <li>
 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
 </li>
 <li>
 Solid organizational, time-management and prioritization skills
 </li>
 <li>
 Exceptional customer service skills
 </li>
 <li>
 Ability to multi-task in a fast-paced environment
 </li>
 <li>
 Basic computer and administrative skills
 </li>
 <li>
 Availability to work a flexible schedule
 </li>
 <li>
 Maintain a valid Driver&rsquo;s License from the state which you reside with no major violations.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 As a
 
 Front Desk Clerk
 
 with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It&rsquo;s the kind of company where many of our associates come for a job, but stay for a career&mdash;the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.
 
 
 Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
 
 
 <ul>
 <li>
 Compensation: $18.00 and up based on experience
 </li>
 <li>
 Comprehensive benefit packages for full-time positions
 </li>
 <li>
 Hotel room discounts at our locations around the globe
 </li>
 <li>
 Discounts on food and beverages
 </li>
 <li>
 Professional development and advancement opportunities
 </li>
 </ul>
</div>

Front Desk Clerk

Hilton

<div>
 A Purchasing Assistant / Clerk will support the negotiation of contracts, purchasing of required goods, and record-keeping as it related to transactions and vendor performance.
 
 
 
 What will I be doing?
 
 
 
 As Purchasing Assistant / Clerk, you will support the negotiation of contracts, purchasing of required goods, and record-keeping as it related to transactions and vendor performance. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased, using Group Nominated suppliers where applicable
 </li>
 <li>
 Ensure locally Nominated supplier information is kept current
 </li>
 <li>
 Manage the database of active local contracts with suppliers
 </li>
 <li>
 Ensure Purchasing Manual is current
 </li>
 <li>
 Adhere to quality procedures and standards and oversee purchasing administration such that all Hilton policies and standards are upheld
 </li>
 <li>
 Maintain a record of commitments for all budgets and ensure that the relevant senior managers are constantly informed of updates
 </li>
 <li>
 Ensure a comprehensive system for allocating and reconciling purchase orders
 </li>
 <li>
 Monitor all areas of purchasing including contracts, leases and nominations
 </li>
 <li>
 Prepare the month end accounts reports in an accurate and timely manner
 </li>
 <li>
 Execute on tasks/requests as instructed by the Hotel Management
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Purchasing Assistant / Clerk serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Strong financial knowledge and ability to work with budgets
 </li>
 <li>
 Computer literate, with good MS Excel skills
 </li>
 <li>
 Good time management and organisation skills
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience within the hotel/leisure sector
 </li>
 <li>
 Previous experience in a similar purchasing role
 </li>
 <li>
 Relevant degree, in Finance/Accounting or related business discipline, from an academic institution
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Supply Management, Procurement, Purchasing, and Receiving
</div>

Purchasing Officer

Embassy Suites by Hilton Tampa Downtown Convention Center

<div>
 A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
 
 
 
 What will I be doing?
 
 
 
 As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
 </li>
 <li>
 Respond to guest inquiries and in a timely, friendly and efficient manner
 </li>
 <li>
 Provide driving and/or walking directions to guests to local destinations
 </li>
 <li>
 Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
 </li>
 <li>
 Assist fellow team members and other departments wherever necessary to maintain positive working relationships
 </li>
 <li>
 Provide or obtain accurate information
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
 
 
 <ul>
 <li>
 Hospitality - We're passionate about delivering exceptional guest experiences.
 </li>
 <li>
 Integrity - We do the right thing, all the time.
 </li>
 <li>
 Leadership - We're leaders in our industry and in our communities.
 </li>
 <li>
 Teamwork - We're team players in everything we do.
 </li>
 <li>
 Ownership - We're the owners of our actions and decisions.
 </li>
 <li>
 Now - We operate with a sense of urgency and discipline
 
 
 
 </li>
 </ul>
 In addition, we look for the demonstration of the following key attributes:
 
 
 <ul>
 <li>
 Quality
 </li>
 <li>
 Productivity
 </li>
 <li>
 Dependability
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Adaptability
 
 
 
 </li>
 </ul>
 Preferred Experience and Qualifications:
 
 
 <ul>
 <li>
 Prior Hilton/OnQ experience
 </li>
 <li>
 Night Audit experience
 </li>
 <li>
 Hospitality Degree, any focus
 
 
 
 </li>
 </ul>
 Required Experience:
 
 
 <ul>
 <li>
 Minimum of 6 months experience in hotel front desk role or hospitality degree
 </li>
 <li>
 Minimum 6 months in the hotel industry (i.e. food and beverage, customer service, hotel, or service industry related positions)
 
 
 
 </li>
 </ul>
 Required Qualifications:
 
 
 <ul>
 <li>
 Must have a flexible schedule, including Mornings, Evenings, Weekends and Holidays
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Embassy Suites Tampa Downtown Convention Center
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Embassy Suites by Hilton
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Desk Agent - Embassy Suites Tampa Downtown Convention Center

Hyatt

<div>
 
 Description
 
 
 
 Front Desk &amp; Guest Care
 
 
 
 Flexible Schedule Required (Morning, Evening, And Overnight)
 
 
 
 
 Pay: $20
 
 
 
 We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility &ndash; this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
 
 
 Role Responsibilities:
 
 
 As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:
 
 
 Assisting guests efficiently, courteously and professionally at all times
 
 
 Maintain a high level of service and hospitality
 
 
 Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
 
 
 Post guest charges, collect payments and follow all cash handling procedures as required by Concord
 
 
 Handle guest mail and messages with respect to privacy and professionalism
 
 
 Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
 
 
 Be a great communicator to various departments and management on guest comments and concerns
 
 
 Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
 
 
 Have full knowledge of hotel safety and emergency procedures
 
 
 Here are some reasons our associates like working for us:
 
 
 Benefits (Full Time Associates only)
 
 
 We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training &amp; development and career advancement opportunities.
 
 
 Why Concord?
 
 
 Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It&rsquo;s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
 
 
 You take pride in your work, the hotel, and your employer to make sure we exceed our guests&rsquo; expectations. If this is you, we want you to contact us... Now!
 
 
 If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
 
 
 Equal Opportunity Employer
 
 
 This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
 
 
 This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
</div>

Front Desk Agent

<div>Receiving Clerk
The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best-in-class finance professionals and assists in developing their finance team. This role supports a robust control and compliance environment and contributes to implement EMEA Operations Finance innovations and projects. 
 
What will I be doing?
The Receiving Clerk is responsible for all activities related to the Hotel&rsquo;s goods receiving process and recording of goods received in close co-operation with the Accounts Payable / OTP (Order to Procure department). Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Oversees and records all activities related to accurate receivable procedures in terms of quantitive and quality controls, order approval documents and passing on of received goods to the relevant inhouse departments.</li>
<li>The Receiving Clerk is also ensuring that any goods, material and equipment leaving the hotel is recorded, accounted for and internally approved.</li>
<li>Assists in any other way deemed necessary for the efficient overall operation of the Accounts Payable / OTP (Order to Procure department) in full compliance with the policy, regulatory and contractual framework.</li>
<li>Business partner with all hotel finance team members and all departments.</li>
<li>Participate in all relevant Finance training and development programs. In case of a joint job role any responsibility relevant joint job descriptions will apply in accordance with Hilton&rsquo;s job segregation policies.</li>
</ul>What are we looking for?
<ul><li>Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections</li>
<li>Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate</li>
<li>Ability to proactively identify and prevent potential problems</li>
<li>Ability to help develop problem solving skills among direct reports and other team members as appropriate</li>
<li>Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities</li>
<li>Detail oriented and organized</li>
<li>Ability to develop presentations and effectively present to all levels of company, hotels &amp; owners.</li>
<li>Strong communication and negotiation skills (all levels of management and external customers)</li>
<li>Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required</li>
</ul>Additional Preferences:
<ul><li>University degree in Accounting or Finance</li>
</ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Receiving Clerk

Concord Hospitality

<div>Front Desk &amp; Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility &ndash; this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:
<ul>
<li>Assisting guests efficiently, courteously and professionally at all times.</li>
<li>Maintain a high level of service and hospitality.</li>
<li>Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.</li>
<li>Post guest charges, collect payments and follow all cash handling procedures as required by Concord.</li>
<li>Handle guest mail and messages with respect to privacy and professionalism.</li>
<li>Be knowledgeable of the hotel brand and various programs (travel programs, special offers).</li>
<li>Be a great communicator to various departments and management on guest comments and concerns.</li>
<li>Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.</li>
<li>Have full knowledge of hotel safety and emergency procedures.</li>
</ul>
Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training &amp; development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It&rsquo;s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. 


If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.</div>

Front Desk Clerk - Brand New Hyatt Place PM Shift

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