hotel clerk

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Santa Clara
 
 
 
 
 Summary
 
 
 
 At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
 
 
 Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
 
 
 View our Virtual Reality Experience to spend a &lsquo;day in the life&rsquo; of a hospitality professional at a full-service hotel.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 A true desire to satisfy the needs of others in a fast paced environment.
 </li>
 <li>
 Refined verbal and written communication skills.
 </li>
 <li>
 Ability to stand for long periods of time.
 
 
 </li>
 </ul>
 Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!
</div>

Front Office Agent - Full Time ($28.00)

Columbia Hospitality

Night Auditor | Hope Village Hotel
 Let’s start off with the most important part - what’s in it for you:
 
The Perks
 <ul>
<li>Eligibility of perks is dependent upon job status</li>
<li>Hourly Pay Range: $20 to $21 DOE</li>
<li>Get Paid Daily (Make any day payday)</li>
<li>Paid Time off & Holiday Pay (Because Balance Matters)</li>
<li>Benefits - Medical, Dental, Vision, Disability, 401K</li>
<li>HSA/FSA Plans -with employer contribution</li>
<li>Values Based Culture (#OMGLIFE)</li>
<li>Culture Add (Creating Space for Fresh Perspectives)</li>
<li>Referral Bonus (Get Paid to Recruit)</li>
<li>Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)</li>
<li>Employee Assistance Program</li>
<li>“Columbia Cares” Volunteer Opportunities</li>
<li>Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)</li>
<li>Task Force Work Opportunities (Grow your career in idyllic locations across the globe)</li>
<li>Online Learning Platform to Help You Grow!</li>
<li>Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)</li>
</ul>
Our Commitment to you: 
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
 Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
 
What you’ll do: 
The Brass Tacks
 <ul>
<li>Oversight of the day to day night operation of the property including front desk operations, and financial reconciliation and reporting.</li>
<li>Follows all procedures to ensure that all front office activities and services meet or exceed the established standards and goals.</li>
<li>Ensures confidentiality of all guest information and pertinent hotel data.</li>
<li>Assists guests, team members, and vendors during their shift.</li>
<li>Maintains a safe and secure environment for guests and team members. Reports security concerns and problematic situations immediately to the General Manager or appropriate party.</li>
<li>Responds and works to resolve guest issues and concerns as necessary.</li>
<li>Evaluates patterns or trends in guest concerns in order to plan and implement corrective actions.</li>
<li>Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations.</li>
<li>Ensures front office, reception area, lobby and storage areas are clean and organized.</li>
<li>Ensures all equipment is properly maintained and functioning.</li>
<li>Ensures all equipment is used only as intended.</li>
<li>Completes property walks routinely to monitor guest safety and security.</li>
</ul>
The Nitty Gritty
 <ul>
<li>Minimum 1 year hospitality experience required, 2 year hotel/clerk experience strongly preferred.</li>
<li>Previous experience in cash handling and computerized Point of Sale system strongly preferred.</li>
<li>Strong written and verbal communication skills required; bi-lingual skills preferred (English/Spanish).</li>
<li>Strong problem solving and conflict resolution skills.</li>
<li>Ability to understand and apply labor and industry-specific laws and regulations.</li>
<li>Ability to park and retrieve guest vehicles.</li>
<li>Ability to secure property by walking up and down halls to make sure appropriate doors are securely locked.</li>
<li>Must possess basic negotiation skills and strong customer relations skills.</li>
<li>Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel and Word.</li>
</ul>
Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Night Auditor

Commonwealth Hotels

<div></div><div><div>Join Our Team at the Residence Inn by Marriott Kenwood!</div>
<div> 
The Residence Inn by Marriott Kenwood is seeking a Part-Time Hotel Night Auditor, Overnight Hotel Guest Service Agent, Overnight Hotel Front Desk Clerk or Overnight Hotel Front Office Agent.</div>
<div></div><div>About Us: 
Working at the Residence Inn Kenwood offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. Located just off I-71 next to Kenwood Towne Center, our all-suite hotel offers the perfect blend of comfort and convenience for guests and a fantastic work environment for our team. As part of our growing team, you will help create memorable experiences in a vibrant setting, with amenities like a heated indoor pool, a 24-hour fitness center, and spacious suites designed to help guests feel at home. We believe in supporting our team members, offering opportunities for growth and an environment where your contributions truly matter. If you're looking to advance your career in hospitality and be part of a dedicated and supportive team, join us at Residence Inn Kenwood. 
 
Why This Role? 
Working as a Hotel Night Auditor, Overnight Guest Service Agent, Overnight Hotel Front Desk Agent or Overnight Hotel Front Desk Clerk at the Residence Inn by Marriott Kenwood offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Night Auditor, Overnight Guest Service Agent, Overnight Front Desk Agent, or Overnight Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel&rsquo;s convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.</div>
<div></div><div>What&rsquo;s In It for You? 
Comprehensive Benefits: Medical, Dental and Vision 
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts 
Time Off: Vacation, Personal Days, and Holiday pay 
Exclusive Discounts: Hotel, food, and beverage savings for personal travel 
Professional Growth: Online training courses and Commonwealth University 
Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more</div>
<div></div><div>Key Responsibilities for the Part-Time Hotel Night Auditor, Overnight Hotel Guest Service Agent, Overnight Hotel Front Desk Clerk or Overnight Hotel Front Office Agent include:</div>
<ul><li>Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.</li>
<li>Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.</li>
<li>Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.</li>
<li>Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.</li>
<li>Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.</li>
<li>Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.</li>
<li>Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.</li>
<li>Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel&rsquo;s property management system (PMS).</li>
<li>Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.</li>
<li>Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.</li>
</ul>
<div> 
What We are Looking for in a Part-Time Hotel Night Auditor, Overnight Guest Service Agent, Overnight, or Overnight Front Office Agent:</div>
<ul><li>Previous experience in customer-facing roles, such as in hospitality, retail, or food service is preferred.</li>
<li>Familiarity with using computers and software systems, especially reservation or property management systems (PMS)</li>
<li>Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.</li>
<li>Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.</li>
<li>Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.</li>
<li>Hospitality or Front Desk Experience (Preferred)</li>
<li>A high school diploma or equivalent</li>
<li>Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.</li>
</ul><div>Applicants should have flexibility to work weekends &amp; holidays</div>
<div></div><div>Why Commonwealth Hotels? 
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results. 
 
Explore Our Hotel: 
https://www.marriott.com/en-us/hotels/cvgkr-residence-inn-kenwood/overview/ 
 
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs. 
 
Join us in shaping the future of hospitality in Kenwood, Ohio! Apply today!</div></div>

Night Audit

DelMonte Hotel Group

<div>
 Job Details
 
 
 
 Description
 
 
 
 Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a
 
 Front Desk Clerk
 
 .
 
 
 You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today &ndash; we&rsquo;re waiting to hear from you!
 
 
 
 Job Responsibilities
 
 
 
 As a
 
 Front Desk Clerk
 
 , you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.
 
 
 
 Your Specific Duties In This Role Will Include
 
 
 
 <ul>
 <li>
 Greet, register, and assign rooms to guests.
 </li>
 <li>
 Answer telephone.
 </li>
 <li>
 Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
 </li>
 <li>
 Make and confirm reservations.
 </li>
 <li>
 Monitor room availability.
 </li>
 <li>
 Block rooms.
 </li>
 <li>
 Program wake-up calls.
 </li>
 <li>
 Handle guest mail and messages.
 </li>
 <li>
 Perform check-out services.
 </li>
 <li>
 Open and close shifts making cash drops as necessary.
 </li>
 <li>
 Maintain market stock and coffee area as needed.
 </li>
 <li>
 Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
 </li>
 <li>
 Provide guests with directions and information regarding the local area.
 </li>
 <li>
 Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
 </li>
 <li>
 Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
 </li>
 <li>
 Schedule shuttle runs for guests (hotels with shuttle only).
 </li>
 <li>
 Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
 </li>
 <li>
 Perform laundry duties as needed (Fairfield Inn only).
 </li>
 <li>
 Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 We are looking for a self-motivated
 
 Front Desk Clerk
 
 with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.
 
 
 
 Specific Qualifications For The Role Include
 
 
 
 <ul>
 <li>
 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
 </li>
 <li>
 Solid organizational, time-management and prioritization skills
 </li>
 <li>
 Exceptional customer service skills
 </li>
 <li>
 Ability to multi-task in a fast-paced environment
 </li>
 <li>
 Basic computer and administrative skills
 </li>
 <li>
 Availability to work a flexible schedule
 </li>
 <li>
 Maintain a valid Driver&rsquo;s License from the state which you reside with no major violations.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 As a
 
 Front Desk Clerk
 
 with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It&rsquo;s the kind of company where many of our associates come for a job, but stay for a career&mdash;the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.
 
 
 Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
 
 
 <ul>
 <li>
 Compensation: $16.00 - $16.25 per hour
 </li>
 <li>
 Comprehensive benefit packages for full-time positions
 </li>
 <li>
 Hotel room discounts at our locations around the globe
 </li>
 <li>
 Discounts on food and beverages
 </li>
 <li>
 Professional development and advancement opportunities
 </li>
 </ul>
</div>

Hotel Front Desk Clerk (Open Availability Required)

Tulsa Club Hotel | Curio Collection by Hilton

<div>
 Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable
 
 Server
 
 for the Tulsa Club Hotel in Tulsa, OK 74103
 
 
 
 Job Purpose
 
 
 
 Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us.
 
 
 <ul>
 <li>
 Responsible for greeting every guest with a smile and positive attitude
 </li>
 <li>
 Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
 </li>
 <li>
 Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
 </li>
 <li>
 Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
 </li>
 <li>
 Assist with setting tables and rearranging tables to accommodate larger parties
 </li>
 <li>
 Provide a safe working environment by ensuring compliance with safety programs, Health
 </li>
 <li>
 Department requirements, and job safety analysis.
 </li>
 <li>
 Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
 </li>
 <li>
 Follow all applicable Company Standard Operating Procedures
 
 
 
 </li>
 </ul>
 
 Qualifications And Requirements
 
 
 
 High School diploma /Secondary qualification or equivalent.
 
 
 Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
 
 
 
 This Job Requires The Ability To Perform The Following
 
 
 
 <ul>
 <li>
 All associates must maintain a neat, clean and well-groomed appearance per Company Standards
 </li>
 <li>
 Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
 </li>
 <li>
 Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
 </li>
 <li>
 Upon employment, all associates are required to fully comply with the Company&rsquo;s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment
 
 
 
 </li>
 </ul>
 
 Other
 
 
 
 <ul>
 <li>
 Being passionate about people and service.
 </li>
 <li>
 Strong communication skills are essential when interacting with guests and employees.
 </li>
 <li>
 Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
 </li>
 <li>
 Basic math skills are used frequently when handling cash or credit.
 </li>
 <li>
 Problem-solving, reasoning, motivating, and training abilities are often used.
 </li>
 <li>
 Have the ability to work a flexible schedule including nights, weekends and/or holidays
 
 
 
 </li>
 </ul>
 
 Amazing Benefits At A Glance
 
 
 
 <ul>
 <li>
 $10.00/hour
 </li>
 <li>
 Team Driven and Values Based Culture
 </li>
 <li>
 Medical/Dental/Vision
 </li>
 <li>
 Vacation &amp; Holiday Pay
 </li>
 <li>
 Same-day pay available
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Career Growth Opportunities/ Manager Training Program
 </li>
 <li>
 Reduced Room Rates throughout the portfolio
 </li>
 <li>
 Third Party Perks (Movie Tickets, Attractions, Other)
 </li>
 <li>
 401(k)
 </li>
 <li>
 Employee assistance program
 </li>
 <li>
 Employee discount
 </li>
 <li>
 Flexible schedule
 </li>
 <li>
 Flexible spending account
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Parental leave
 </li>
 <li>
 Referral program
 </li>
 </ul>
</div>

Server - Tulsa Club Hotel - Tulsa, OK 74103

Hilton

<div>Purchasing Clerk
A Purchasing Assistant / Clerk will support the negotiation of contracts, purchasing of required goods, and record-keeping as it related to transactions and vendor performance. 
What will I be doing? 
As Purchasing Assistant / Clerk, you will support the negotiation of contracts, purchasing of required goods, and record-keeping as it related to transactions and vendor performance. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased, using Group Nominated suppliers where applicable</li>
<li>Ensure locally Nominated supplier information is kept current</li>
<li>Manage the database of active local contracts with suppliers</li>
<li>Ensure Purchasing Manual is current</li>
<li>Adhere to quality procedures and standards and oversee purchasing administration such that all Hilton policies and standards are upheld</li>
<li>Maintain a record of commitments for all budgets and ensure that the relevant senior managers are constantly informed of updates</li>
<li>Ensure a comprehensive system for allocating and reconciling purchase orders</li>
<li>Monitor all areas of purchasing including contracts, leases and nominations</li>
<li>Prepare the month end accounts reports in an accurate and timely manner</li>
<li>Execute on tasks/requests as instructed by the Hotel Management</li></ul>
What are we looking for? 
A Purchasing Assistant / Clerk serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Strong financial knowledge and ability to work with budgets</li>
<li>Computer literate, with good MS Excel skills</li>
<li>Good time management and organisation skills</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience within the hotel/leisure sector</li>
<li>Previous experience in a similar purchasing role</li>
<li>Relevant degree, in Finance/Accounting or related business discipline, from an academic institution</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Purchasing Clerk

Nivea Hospitality

<div>
 
 Hotel Night Audit 11pm - 7am
 
 
 
 
 We are looking to add to our award winning team!
 
 
 
 
 About the Hotel:
 
 The Comfort Inn and Suites is located in Caldwell, Ohio
 
 
 
 Job Description:
 
 Provide excellent customer service to all guest of the hotel, check -in and check- out procedures, balancing cash, reconcile credit cards, answering the phone, attend to the needs of the guest.
 
 
 
 Essential Job Functions:
 
 Be in required uniform, name tag, and ear piece. Greet all guests. Providing information to guest about policies, services, and ammenties. Respond to guest requests, selling rooms to walk-in guests, entering / changing reservations in the system, posting charges to guest accounts, processing payments from guests, making necessary changes to guest accounts, informing housekeeping of any room changes, etc. Listening and responding to the needs of the guest. Responding to guest complaints, answering the phone, transfering calls, cleaning of the front desk area and the surrounding area, completing checklists, maintaining daily logs, balancing cash drawer, must be able to stand for an 8 hour shift.
 
 
 
 Additional Responsibilities:
 
 Attitude must be conductive to team growth, hospitality, and serving environment. Must be willing to complete hospitality training, and education of the hospitality industry, and any other duties given by the supervisor, or general manager.
 
 
 
 Benefits
 
 
 
 
 Knowledge of Choice Advantage is preferre but not required.
 
 
 
 Friends and family hotel discounts
 
 
 Paid time off
 
 
 Holiday Pay
 
 
 Vision, Dental, and Life Insurance
 
 
 
 Apply online or stop by the front desk to pick up an application.
 
</div>

Hotel Night Audit

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