hotel concierge

Accor

<div><div>Company Description</div> 
&ldquo;Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.&rdquo;<div> 
Job Description</div> 
**Key Responsibilities**<ul><li>
Welcome guests and provide warm, professional assistance with inquiries, requests, and complaints in a timely manner</li><li>
Provide comprehensive information about hotel services, facilities, and local attractions</li><li>
Arrange transportation, restaurant reservations, tours, tickets, and other guest requests with attention to detail</li><li>
Coordinate with housekeeping, front office, and other departments to fulfill guest needs and ensure satisfaction</li><li>
Maintain up-to-date knowledge of the local area, events, and services to deliver personalized, proactive service</li><li>
Handle luggage assistance coordination and manage complex guest requests with resourcefulness and discretion</li><li>
Maintain confidentiality and professionalism at all times, protecting guest privacy and data</li><li>
Record guest requests and feedback, following up to ensure satisfaction and continuous improvement</li></ul>
**Requirements**<ul><li>
Previous experience in hospitality, front office, or guest services (luxury hotel environment preferred)</li><li>
Strong communication and interpersonal skills with excellent customer service orientation</li><li>
Good knowledge of local area attractions and services</li><li>
Ability to multitask, work under pressure, and manage time effectively</li><li>
Fluent in English; additional languages are an advantage</li><li>
Professional appearance, positive attitude, and cultural awareness</li><li>
Flexibility to work shifts, weekends, and holidays</li><li>
Problem-solving acumen and ability to work collaboratively within a team environment</li></ul><div> 
Qualifications</div><ul><li> 
Minimum 2&ndash;3 years of substantive experience in a luxury hotel concierge or guest relations role within a 5-star or ultra-luxury establishment.</li><li>
Les Clefs d'Or certification or demonstrated eligibility is essential.</li><li>
Comprehensive knowledge of the local destination, luxury lifestyle offerings, and the expectations of high-net-worth clientele.</li><li>
Demonstrated expertise in anticipating guest requirements and delivering bespoke, tailored experiences consistently.</li><li>
Fluency in a minimum of two languages required; proficiency in additional languages is essential.</li><li>
Superior interpersonal and communication capabilities with a proven track record of building and maintaining relationships with discerning clientele.</li><li>
Advanced problem-solving acumen and resourcefulness in managing complex guest requests with absolute discretion and professionalism.</li><li>
Advanced proficiency with concierge management systems, property management software, and digital communication platforms.</li><li>
Unwavering commitment to confidentiality, discretion, and the maintenance of the highest standards of guest privacy and data protection.</li></ul></div>

Tamayyaz - Concierge Agent- Saudi Only

Swissôtel

<div>Company Description 
&ldquo;Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.&rdquo; 
Job Description 
**Key Responsibilities**<ul><li>
Welcome guests and provide warm, professional assistance with inquiries, requests, and complaints in a timely manner</li><li>
Provide comprehensive information about hotel services, facilities, and local attractions</li><li>
Arrange transportation, restaurant reservations, tours, tickets, and other guest requests with attention to detail</li><li>
Coordinate with housekeeping, front office, and other departments to fulfill guest needs and ensure satisfaction</li><li>
Maintain up-to-date knowledge of the local area, events, and services to deliver personalized, proactive service</li><li>
Handle luggage assistance coordination and manage complex guest requests with resourcefulness and discretion</li><li>
Maintain confidentiality and professionalism at all times, protecting guest privacy and data</li><li>
Record guest requests and feedback, following up to ensure satisfaction and continuous improvement</li></ul>
**Requirements**<ul><li>
Previous experience in hospitality, front office, or guest services (luxury hotel environment preferred)</li><li>
Strong communication and interpersonal skills with excellent customer service orientation</li><li>
Good knowledge of local area attractions and services</li><li>
Ability to multitask, work under pressure, and manage time effectively</li><li>
Fluent in English; additional languages are an advantage</li><li>
Professional appearance, positive attitude, and cultural awareness</li><li>
Flexibility to work shifts, weekends, and holidays</li><li>
Problem-solving acumen and ability to work collaboratively within a team environment</li></ul> 

Qualifications<ul><li> 
Minimum 2&ndash;3 years of substantive experience in a luxury hotel concierge or guest relations role within a 5-star or ultra-luxury establishment.</li><li>
Les Clefs d'Or certification or demonstrated eligibility is essential.</li><li>
Comprehensive knowledge of the local destination, luxury lifestyle offerings, and the expectations of high-net-worth clientele.</li><li>
Demonstrated expertise in anticipating guest requirements and delivering bespoke, tailored experiences consistently.</li><li>
Fluency in a minimum of two languages required; proficiency in additional languages is essential.</li><li>
Superior interpersonal and communication capabilities with a proven track record of building and maintaining relationships with discerning clientele.</li><li>
Advanced problem-solving acumen and resourcefulness in managing complex guest requests with absolute discretion and professionalism.</li><li>
Advanced proficiency with concierge management systems, property management software, and digital communication platforms.</li><li>
Unwavering commitment to confidentiality, discretion, and the maintenance of the highest standards of guest privacy and data protection.</li></ul></div>

Stein Eriksen Lodge

<div>For those who seek the best, there's only Stein.

Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination.

Why work for the best?

The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.

We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters.

Summary
Hotel guest liaison; must ensure that all guest requests are met in a timely and sufficient manner; information agent for area activities/events. A concierge must apply patience, tact, and resourcefulness in meeting the many and varied demands of our guests.

Essential Functions:
<ul>
<li>Welcome guests sincerely and make their stay as enjoyable as possible. Effectively and seriously deal with guest complaints</li>
<li>Serves as information agent for hotel guests and handles their needs in a timely and efficient manner</li>
<li>Knowledge of the Park City and surrounding area and points of interest</li>
<li>Maintain complete and informative log books</li>
<li>Make and confirm dining reservations for all hotel guests</li>
<li>Maintain communication with all Hotel departments</li>
<li>Demonstrate a friendly, professional attitude with all guests as well as fellow employees</li>
<li>Acknowledge owners and previous guests as appropriately as possible</li>
</ul>
Physical Requirements
Must be able to stand for extended periods of time.

Stein Collection:
<ul>
<li>Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more</li>
<li>Competitive wages and bonus plans to recognize your dedication and service with us</li>
<li>Paid training time and programs</li>
<li>Chef prepared meals daily in our cafeteria, at no cost to you</li>
<li>On site heated garage for employee parking -a great perk in winter!</li>
<li>Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
</li><li>Flexible schedules and time off policies to accommodate family, school, and other activities</li>
<li>Weekly raffles for tickets to events such as the Utah Jazz, Mammoth, Real SL, and Salt Lake Bees</li>
<li>Monthly team member appreciation events and recognition programs</li>
<li>Hotel room, spa, dining, shopping, ski/snowboard rental discounts available</li>
</ul>
We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.</div>

Concierge

Hilton

<div>
 
 Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
 
 
 
 
 It's not just a job vacancy, we will help you elevate your career by offering a variety of learning &amp; development programs, career growth &amp; thousands of opportunities all around the world. Take the next step and be the star of your own success story!
 
 
 
 
 What we offer:
 
 
 
 Thriving work environment.
 
 
 Team members' special rates for Hilton hotels worldwide.
 
 
 Thousand opportunities for career growth and development.
 
 
 Comprehensive learning &amp; development programs that fits all fields.
 
 
 Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
 
 
 
 Competitive Compensation And Benefits.
 
 
 
 Daily duty meal.
 
 
 Life insurance.
 
 
 
 What will I be doing?
 
 
 
 The
 
 Lobby Ambassador
 
 serves as the face of the hotel&rsquo;s hospitality, ensuring that every guest entering the lobby experiences a warm, engaging, and personalized welcome. Always present and visible, the Lobby Ambassador is responsible for maintaining the atmosphere of the lobby area, offering welcome refreshments, anticipating guest needs, and providing accurate information about all hotel services, facilities, and promotions. The Lobby Ambassador truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Maintain a continuous, polished presence in the lobby area, greeting and engaging guests with warmth and professionalism.
 </li>
 <li>
 Offer welcome drinks, cold towels, or refreshments as part of the arrival experience.
 </li>
 <li>
 Proactively approach guests to offer assistance or answer inquiries.
 </li>
 <li>
 Create a memorable first impression for all arriving and departing guests.
 </li>
 <li>
 Provide detailed and up-to-date information on all hotel services, amenities, promotions, dining venues, spa offerings, and nearby attractions.
 </li>
 <li>
 Assist guests with directions, reservations, and special requests, coordinating with relevant departments when necessary.
 </li>
 <li>
 Handle guest feedback or complaints with empathy and efficiency, ensuring timely follow-up and resolution.
 </li>
 <li>
 Work closely with the Concierge, Front Desk, and Guest Relations teams to deliver seamless service.
 </li>
 <li>
 Communicate guest preferences, VIP movements, and special occasions to relevant departments.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Lobby Ambassador serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 Exceptional interpersonal and communication skills in English (Proficiency in Chinese is an advantage).
 </li>
 <li>
 Confident, engaging, and naturally hospitable personality.
 </li>
 <li>
 Strong knowledge of hotel operations, local attractions, and current promotions.
 </li>
 <li>
 Impeccable grooming and professional appearance.
 </li>
 <li>
 Ability to remain calm and composed under pressure, with excellent problem-solving skills.
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in a guest-facing role within a luxury hotel or similar environment.
 </li>
 <li>
 Bachelor&rsquo;s degree or diploma in Hospitality, Tourism, or a related field.
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Cairo Heliopolis
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Lobby Ambassador - Waldorf Astoria Cairo Heliopolis

Auberge Collection

<div>Company Description 
Located in the idyllic town of Washington in Connecticut, Mayflower Inn &amp; Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and woodland. Just two hours&rsquo; drive from New York City, it is renowned as one of northeast America&rsquo;s most distinguished luxury hideaways. Memories are made easily when you stay at our boutique hotel in Litchfield County, a portal to a simpler time, where the definitive measure of the good life is in soul-stirring moments rooted in the idyllic countryside. 
Job Description 
Join our team as a Spa Concierge. You will be responsible for creating Spa experiences for our guests, providing recommendations for Spa services, Experiences, and Wellness activities with the highest standards of professionalism, creating a warm, relaxing, and healing environment, ensuring that the guest experience exceeds expectations.<ul><li>
Warmly welcome all guests and strive to provide exceptional service.</li><li>
Be able to communicate professionally and effectively in the languages used in the Spa.</li><li>
Be fully knowledgeable about all treatments currently offered in the Spa Service Menu and any promotions or offers at any given time.</li><li>
Be fully familiar with the product lines used in the Spa for retail and professional use, and be fully capable of providing guidance and recommendations to our customers on products that benefit retail sales.</li><li>
Process all spa service reservations from pre-arrival contact and booking to final room charge and perform other administrative tasks and reports as needed.</li><li>
Manage daily reservations, ensuring that the workload is evenly distributed among the massage therapists according to the balance.</li><li>
Ensure that Therapists are fully aware of any special indications or contraindications so that the Spa service is tailored to meet the specific needs of our guests as described in their medical consultation form.</li><li>
Ensure that all guest feedback and reviews are communicated to the Spa Management for quick follow-up.</li><li>
Take care of the assigned areas and treatment rooms, ensuring they are prepared according to the specific standard and maintain them clean and organized at all times.</li><li>
Keep the Spa Boutique clean and organized.</li></ul> 

Qualifications 
<ul><li>
Preferably two years of experience in a high-end Spa or luxury hotel.</li><li>
Proficiency in Google Suite and prior knowledge of Spa services preferred.</li><li>
Advanced English, both spoken and written.</li><li>
Able to work flexible hours, including weekends and holidays, depending on the department's needs.</li><li>
Minimum education level: Secondary school.</li></ul> 

Additional Information 
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world&rsquo;s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.<div></div>
MFI Operations LLC is an Equal Opportunity Employer, M/F/D/V. MFI Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFI Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>

Spa Concierge (Front Desk)

Cascade Living Group

<div>We are looking for exciting people who want to get paid to spend time with interesting people. The work you do will be rewarding while you have the opportunity to grow and develop your career path. We want people who value integrity, inclusivity, positivity, and wellness.
If you want to help us build a culture of joy for our associates and residents, we would like to invite you to apply and experience what makes Cascade Living Group the difference between living and living well.
Alpine Way (independent living, assisted living, memory care) provides care for residents and their families all over the region, including Olympia, Belfair, Union, Allyn, Aberdeen, and Tumwater. We invite you to learn more about us and meet the team at:
www.alpinewayliving.com/about/meet-our-team
As the Concierge we&rsquo;re looking for you to create a welcoming environment and play an important role when it comes to creating the overall culture of the community. In addition to building relationships with our residents and their families, you&rsquo;ll also be relied upon to help out other departments in variety of different ways.
What Cascade Living and Alpine Way look for in a Concierge:<ul><li>
Previous experience working with seniors preferred</li><li>
Effective communicator who connects with staff, residents and their families</li><li>
Reliable transportation and dependable to show up on time</li><li>
Ownership attitude and is able to prioritize and stay focused despite interruptions</li><li>
Compassionate individuals who will represent our community in a positive and professional manner</li><li>
Demonstrate good judgment, problem solving and decision-making skills</li></ul>
What you can expect to do as a Concierge for Alpine Way:<ul><li>
Greet guests who come to the door and potentially work with sales to make sure everything is in order for an upcoming tour</li><li>
Responsible for calls that come in and delivering messages</li><li>
Demonstrate organizational skills around time management</li><li>
Establish effective relationships with residents, family members and staff</li><li>
Manage, maintain and process payroll</li><li>
Assemble and maintain resident and employee files according to company standards and state regulations</li><li>
Process accounts receivable and payable</li><li>
Ensure that there are adequate brochures and move-in packets ready for tours and admissions</li><li>
Promote the mission, values and beliefs of Cascade Living</li></ul><div>
$17.13 - $19.13/hour 
<ul><li>Depending on Experience</li></ul></div>
Job Type:<ul><li>
Full Time</li><li>
Day Shift</li><li>
Weekend Availability Required (One weekend day required)</li></ul>
Cascade Living Group Benefit Offerings:<ul><li>
Competitive Wages</li><li>
Career Pathways</li><li>
Health Insurance (for those eligible)</li><li>
Voluntary Benefits (Disability, Accident, Life)</li><li>
Flexible Pet Insurance for cats and dogs</li><li>
401k (with company match)</li><li>
Payroll advances on earned wages</li><li>
Perks at Work Discount Program</li><li>
Generous Paid Time Off</li><li>
Education Assistance</li><li>
Longevity Bonuses</li></ul>
Cascade Living Group is an Equal Opportunity Employer. We are committed to hiring and retaining a diverse workforce and do not discriminate against any employee or applicant on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, disability, veteran status, marital status, or any other characteristic protected by applicable law. All offers of employment are conditioned on passing a background check.
If you need assistance or accommodation due to a disability during the application process, please contact our Human Resources Department at 360-979-0149 or recruiter@cascadeliving.com.</div>

Concierge (Receptionist)

<div>Cascade Living is committed to the quality of life around us, as individuals and as a company. You&rsquo;ll find that we&rsquo;re different as our focus is to create a culture of wellness and purposeful living for both residents and employees alike. This is why our motto is:
The Difference Between Living and Living Well&hellip;
Magnolia Grand (independent living) provides care for residents and their families all over the region, including Moreno Valley, San Bernardino, Fontana and Rialto. We invite you to learn more about us and meet the team at:
www.magnoliagrand.com/about/meet-our-team
As the Concierge we&rsquo;re looking for you to create a welcoming environment and play an important role when it comes to creating the overall culture of the community. In addition to building relationships with our residents and their families, you&rsquo;ll also be relied upon to help out other departments in variety of different ways.
What Cascade Living and Magnolia Grand look for in a Concierge:<ul><li>
Previous experience working with seniors preferred</li><li>
Effective communicator who connects with staff, residents and their families</li><li>
Reliable transportation and dependable to show up on time</li><li>
Ownership attitude and is able to prioritize and stay focused despite interruptions</li><li>
Compassionate individuals who will represent our community in a positive and professional manner</li><li>
Demonstrate good judgment, problem solving and decision-making skills</li></ul>
What you can expect to do as a Concierge for Magnolia Grand:<ul><li>
Greet guests who come to the door and potentially work with sales to make sure everything is in order for an upcoming tour</li><li>
Responsible for calls that come in and delivering messages</li><li>
Demonstrate organizational skills around time management</li><li>
Establish effective relationships with residents, family members and staff</li><li>
Manage, maintain and process payroll</li><li>
Assemble and maintain resident and employee files according to company standards and state regulations</li><li>
Process accounts receivable and payable</li><li>
Ensure that there are adequate brochures and move-in packets ready for tours and admissions</li><li>
Promote the mission, values and beliefs of Cascade Living</li></ul><div>
$16.90 - $18.90/hour 
<ul><li>Depending on Experience
</li></ul></div>Job Type:
<ul><li>Part Time/ On-Call as needed
</li></ul>Cascade Living Group Benefit Offerings:<ul><li>
Competitive Wages</li><li>
Career Pathways</li><li>
Health Insurance (for those eligible)</li><li>
Voluntary Benefits (Disability, Accident, Life)</li><li>
Flexible Pet Insurance for cats and dogs
</li><li>401k (with company match)</li><li>
Payroll advances on earned wages</li><li>
Perks at Work Discount Program</li><li>
Generous Paid Time Off</li><li>
Education Assistance</li><li>
Longevity Bonuses</li></ul>
Cascade Living Group is an Equal Opportunity Employer. We are committed to hiring and retaining a diverse workforce and do not discriminate against any employee or applicant on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, disability, veteran status, marital status, or any other characteristic protected by applicable law. All offers of employment are conditioned on passing a background check.
If you need assistance or accommodation due to a disability during the application process, please contact our Human Resources Department at 360-979-0149 or recruiter@cascadeliving.com.</div>

Concierge (Front Desk)

Search 2677+ Hotel concierge jobs near you this April. New roles added regularly across leading industries. Apply today.

2677 hotel concierge jobs Near Me

Tamayyaz - Concierge Agent- Saudi Only

Tamayyaz - Concierge Agent- Saudi Only

Concierge

Lobby Ambassador - Waldorf Astoria Cairo Heliopolis

Spa Concierge (Front Desk)

Concierge (Receptionist)

Concierge (Front Desk)