hotel concierge

Swissôtel

<div>Company Description 
&ldquo;Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.&rdquo; 
Job Description 
**Key Responsibilities**<ul><li>
Welcome guests and provide warm, professional assistance with inquiries, requests, and complaints in a timely manner</li><li>
Provide comprehensive information about hotel services, facilities, and local attractions</li><li>
Arrange transportation, restaurant reservations, tours, tickets, and other guest requests with attention to detail</li><li>
Coordinate with housekeeping, front office, and other departments to fulfill guest needs and ensure satisfaction</li><li>
Maintain up-to-date knowledge of the local area, events, and services to deliver personalized, proactive service</li><li>
Handle luggage assistance coordination and manage complex guest requests with resourcefulness and discretion</li><li>
Maintain confidentiality and professionalism at all times, protecting guest privacy and data</li><li>
Record guest requests and feedback, following up to ensure satisfaction and continuous improvement</li></ul>
**Requirements**<ul><li>
Previous experience in hospitality, front office, or guest services (luxury hotel environment preferred)</li><li>
Strong communication and interpersonal skills with excellent customer service orientation</li><li>
Good knowledge of local area attractions and services</li><li>
Ability to multitask, work under pressure, and manage time effectively</li><li>
Fluent in English; additional languages are an advantage</li><li>
Professional appearance, positive attitude, and cultural awareness</li><li>
Flexibility to work shifts, weekends, and holidays</li><li>
Problem-solving acumen and ability to work collaboratively within a team environment</li></ul> 

Qualifications<ul><li> 
Minimum 2&ndash;3 years of substantive experience in a luxury hotel concierge or guest relations role within a 5-star or ultra-luxury establishment.</li><li>
Les Clefs d'Or certification or demonstrated eligibility is essential.</li><li>
Comprehensive knowledge of the local destination, luxury lifestyle offerings, and the expectations of high-net-worth clientele.</li><li>
Demonstrated expertise in anticipating guest requirements and delivering bespoke, tailored experiences consistently.</li><li>
Fluency in a minimum of two languages required; proficiency in additional languages is essential.</li><li>
Superior interpersonal and communication capabilities with a proven track record of building and maintaining relationships with discerning clientele.</li><li>
Advanced problem-solving acumen and resourcefulness in managing complex guest requests with absolute discretion and professionalism.</li><li>
Advanced proficiency with concierge management systems, property management software, and digital communication platforms.</li><li>
Unwavering commitment to confidentiality, discretion, and the maintenance of the highest standards of guest privacy and data protection.</li></ul></div>

Tamayyaz - Concierge Agent- Saudi Only

Concord Hospitality

<div>We Are Hiring A Morning Hospitality Ambassador | Concierge &amp; Breakfast Attendant

Love serving others? Making someone smile? Great at giving restaurant and entertainment advice as well as directions in your area? The hotel concierge is an important role at any full-service hotel in providing the guest with the total &ldquo;Guest Experience.&rdquo; You are the go-to person the guest will come to for ideas on how to make their visit the most it can be&hellip;and you &ndash; armed with the knowledge of the area's best expected attractions &ndash; makes their stay memorable for years to come.

We are hiring a Concierge-Breakfast Attendant

Pay scale: $16-$17/hour.

Shift: 5:45am-12:00pm

We are looking for people that have a passion to serve others! Working at our morning breakfast means you are many times the first greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility &ndash; this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
 
 
Role Responsibilities: 
As a Breakfast Attendant you have the responsible to give our guests the best hospitality experience, they can have by: 
Maintaining a clean dining room, service area and food and beverage hallways* (depending on hotel design) 
Provide professional, competent, and prompt service with attention to guest needs. 
Arrive to work in uniform with a smile and &ldquo;Can-do&rdquo; attitude. 
Restock food and supplies as needed to ensure consistent service. 
Continuous cleaning of area to provide all guests the same experience regardless of their breakfast arrival. 
 
Be knowledgeable on the general area and engage in conversation with guests on plans for the day. Be a source of information on area needs such as grocery shopping, post office, highways and entertainment. 
Communicate to management any guest concerns that need to be addressed. 

Here are some reasons our associates like working for us: 
Benefits (Full Time Associates only): 
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training &amp; development and career advancement opportunities. 
 
Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It&rsquo;s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

 You take pride in your work, the hotel, and your employer to make sure we exceed our guests&rsquo; expectations. If this is you, we want you to contact us... Now! 
 
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.</div>

Join Our Upscale Hotel Team As A Morning Hospitality Ambassador | Concierge & Breakfast Attendant

Stein Eriksen Lodge

<div>For those who seek the best, there's only Stein.

Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination.

Why work for the best?

The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.

We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters.

Summary
Hotel guest liaison; must ensure that all guest requests are met in a timely and sufficient manner; information agent for area activities/events. A concierge must apply patience, tact, and resourcefulness in meeting the many and varied demands of our guests.

Essential Functions:
<ul>
<li>Welcome guests sincerely and make their stay as enjoyable as possible. Effectively and seriously deal with guest complaints</li>
<li>Serves as information agent for hotel guests and handles their needs in a timely and efficient manner</li>
<li>Knowledge of the Park City and surrounding area and points of interest</li>
<li>Maintain complete and informative log books</li>
<li>Make and confirm dining reservations for all hotel guests</li>
<li>Maintain communication with all Hotel departments</li>
<li>Demonstrate a friendly, professional attitude with all guests as well as fellow employees</li>
<li>Acknowledge owners and previous guests as appropriately as possible</li>
</ul>
Physical Requirements
Must be able to stand for extended periods of time.

Stein Collection:
<ul>
<li>Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more</li>
<li>Competitive wages and bonus plans to recognize your dedication and service with us</li>
<li>Paid training time and programs</li>
<li>Chef prepared meals daily in our cafeteria, at no cost to you</li>
<li>On site heated garage for employee parking -a great perk in winter!</li>
<li>Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
</li><li>Flexible schedules and time off policies to accommodate family, school, and other activities</li>
<li>Weekly raffles for tickets to events such as the Utah Jazz, Mammoth, Real SL, and Salt Lake Bees</li>
<li>Monthly team member appreciation events and recognition programs</li>
<li>Hotel room, spa, dining, shopping, ski/snowboard rental discounts available</li>
</ul>
We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.</div>

Concierge

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Soon to be one of the region&rsquo;s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.
The Role of the Concierge Agent
 
Respond to a wide variety of guest requests by accurately assessing needs and preferences, delivering personalized recommendations, and adding thoughtful touches to ensure exceptional guest satisfaction, all while upholding Four Seasons standards and policies.
About Four Seasons Red Sea
 
Set along the breathtaking Red Sea coast, Four Seasons Red Sea offers a truly unique luxury experience, combining natural beauty with world-class hospitality. The property features elegant accommodations, exceptional dining experiences, and curated leisure and wellness facilities designed to create unforgettable stays for every guest.
Area of Responsibility
 
Concierge
<div>Knowledge and Skills
 
<ul><li>Minimum 1 year of Front Office or related experience preferred
</li><li>Previous experience with Opera PMS is an advantage
</li><li>Strong ability to build rapport and connect with guests
</li><li>Bilingual candidates and experience in luxury hospitality preferred
</li><li>Excellent command of English (written and spoken)
</li><li>Strong service mindset and teamwork skills
</li><li>High attention to detail and ability to work in a fast-paced environment
</li><li>Flexibility to work various shifts, including weekends and holidays
</li><li>Clean criminal record required
</li><li>On-the-job training provided
</li></ul></div><div>What to Expect
 
<ul><li>Competitive net salary in a tax-free environment
</li><li>Accommodation and transportation provided by the hotel
</li><li>Paid annual leave and public holidays
</li><li>Home leave tickets
</li><li>Complimentary employee meals
</li><li>Medical and life insurance
</li><li>Employee Assistance Program
</li><li>Worldwide complimentary room nights with Four Seasons
</li><li>Laundry/dry cleaning for work attire
</li><li>Growth and development opportunities
</li></ul></div>Localization Opportunity
 
In line with our commitment to Saudi Vision 2030, this role is open to Saudi Nationals.
Join us and be part of a team redefining luxury hospitality at the Red Sea</div>

Concierge Agent, Four Seasons Red Sea

Wynn Al Marjan Island

<div>
 
 Job Description
 
 
 
 About the Position:
 
 
 Wynn Al Marjan Island is currently seeking an Assistant Chief Concierge to join the resort&rsquo;s Concierge team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Assist the Chief Concierge in overseeing daily concierge operations.
 </li>
 <li>
 Supervise and mentor concierge staff, ensuring consistent service excellence.
 </li>
 <li>
 Handle complex guest requests, including transportation, reservations, and special arrangements.
 </li>
 <li>
 Maintain strong relationships with local vendors, restaurants, and service providers.
 </li>
 <li>
 Ensure timely and accurate communication between guests and internal departments.
 </li>
 <li>
 Monitor guest feedback and assist in implementing service improvements.
 </li>
 <li>
 Support the Chief Concierge in scheduling, training, and performance evaluations.
 </li>
 <li>
 Maintain updated knowledge of local attractions, events, and services.
 </li>
 <li>
 Ensure qualitative Forbes Five Star standards are met.
 </li>
 <li>
 Uphold brand standards and ensure compliance with company policies.
 </li>
 <li>
 Step in as acting Chief Concierge during absences or peak periods.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Minimum 3&ndash;5 years of experience in concierge or guest services, with supervisory experience preferred.
 </li>
 <li>
 Strong leadership and organizational skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Proficiency in property management systems and Microsoft Office.
 </li>
 <li>
 Fluency in English; additional languages are an asset.
 </li>
 <li>
 Professional appearance and customer-focused attitude.
 </li>
 <li>
 Flexible schedule including weekends, holidays, and evenings.
 </li>
 <li>
 May involve standing for extended periods and handling guest luggage or packages.
 </li>
 <li>
 Prior experience and training with Forbes Travel Guide standards required.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Assistant Chief Concierge

QSL Management

<div>Description:

QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes while promoting wellness, security, longevity, family, joy, and self-worth. We believe in fostering an environment in which our team members can grow and thrive, and we are looking for leaders who exemplify our core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, &amp; Joy. We are looking for team members who want to serve others.
We offer a competitive wage and an excellent benefits package. Plus, we have a great work environment where you can make a difference in the lives of older adults. If this sounds like the opportunity that you have been looking for, please apply.
We are currently looking for a Concierge for The Blake at Panama City Beach
Primary Responsibilities of the Concierge (Sat &amp; Sun 8am-4:30pm):<ul><li>
Offer high level hospitality to all residents, guests and employees, you are our first impression.</li><li>
Fulfills front desk responsibilities to include answering the phone courteously with proper greetings and directs visitors appropriately, to ensure appropriate in/out procedures are followed</li><li>
Ensures that lobby and front porch area is clean and free of trash</li><li>
Assist with activities conducted in the lobby near phone and front door and leading of weekend/evening activities when less traffic occurs.</li><li>
Assist with other general office tasks upon request.</li></ul>
Requirements:

Education/Experience<ul><li>
Must have a caring heart, willing to serve others</li><li>
High School Diploma/GED</li><li>
Two years general office experience, including reception experience.</li><li>
Experience working with the older adult population (preferred)</li><li>
Professional and polished with proper grammar skills and pleasant voice tone.</li><li>
Excellent interpersonal, organizational, time management and oral/written skills</li><li>
Ability to work in team environment.</li><li>
Must be attentive to details, able to multi-task, and work with multiple interruptions.</li><li>
Basic knowledge with Microsoft Word (preferred).</li><li>
Basic knowledge with Microsoft Excel (preferred).</li><li>
Ability to work flexible schedules in 24-hour operation including weekends and holidays as requested.</li></ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</div>

Concierge (Sat & Sun 8am-4:30pm)

Cascade Living Group

<div>We are looking for exciting people who want to get paid to spend time with interesting people. The work you do will be rewarding while you have the opportunity to grow and develop your career path. We want people who value integrity, inclusivity, positivity, and wellness.
If you want to help us build a culture of joy for our associates and residents, we would like to invite you to apply and experience what makes Cascade Living Group the difference between living and living well.
Alpine Way (independent living, assisted living, memory care) provides care for residents and their families all over the region, including Olympia, Belfair, Union, Allyn, Aberdeen, and Tumwater. We invite you to learn more about us and meet the team at:
www.alpinewayliving.com/about/meet-our-team
As the Concierge we&rsquo;re looking for you to create a welcoming environment and play an important role when it comes to creating the overall culture of the community. In addition to building relationships with our residents and their families, you&rsquo;ll also be relied upon to help out other departments in variety of different ways.
What Cascade Living and Alpine Way look for in a Concierge:<ul><li>
Previous experience working with seniors preferred</li><li>
Effective communicator who connects with staff, residents and their families</li><li>
Reliable transportation and dependable to show up on time</li><li>
Ownership attitude and is able to prioritize and stay focused despite interruptions</li><li>
Compassionate individuals who will represent our community in a positive and professional manner</li><li>
Demonstrate good judgment, problem solving and decision-making skills</li></ul>
What you can expect to do as a Concierge for Alpine Way:<ul><li>
Greet guests who come to the door and potentially work with sales to make sure everything is in order for an upcoming tour</li><li>
Responsible for calls that come in and delivering messages</li><li>
Demonstrate organizational skills around time management</li><li>
Establish effective relationships with residents, family members and staff</li><li>
Manage, maintain and process payroll</li><li>
Assemble and maintain resident and employee files according to company standards and state regulations</li><li>
Process accounts receivable and payable</li><li>
Ensure that there are adequate brochures and move-in packets ready for tours and admissions</li><li>
Promote the mission, values and beliefs of Cascade Living</li></ul><div>
$17.13 - $19.13/hour 
<ul><li>Depending on Experience</li></ul></div>
Job Type:<ul><li>
Full Time</li><li>
Day Shift</li><li>
Weekend Availability Required (One weekend day required)</li></ul>
Cascade Living Group Benefit Offerings:<ul><li>
Competitive Wages</li><li>
Career Pathways</li><li>
Health Insurance (for those eligible)</li><li>
Voluntary Benefits (Disability, Accident, Life)</li><li>
Flexible Pet Insurance for cats and dogs</li><li>
401k (with company match)</li><li>
Payroll advances on earned wages</li><li>
Perks at Work Discount Program</li><li>
Generous Paid Time Off</li><li>
Education Assistance</li><li>
Longevity Bonuses</li></ul>
Cascade Living Group is an Equal Opportunity Employer. We are committed to hiring and retaining a diverse workforce and do not discriminate against any employee or applicant on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, disability, veteran status, marital status, or any other characteristic protected by applicable law. All offers of employment are conditioned on passing a background check.
If you need assistance or accommodation due to a disability during the application process, please contact our Human Resources Department at 360-979-0149 or recruiter@cascadeliving.com.</div>

Concierge (Receptionist)

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