hotel concierge

Marriott International

To ensure a hospitable and professional atmosphere in the concierge area. Serve all guests providing the highest level of services in an efficient and courteous manner while following Marriott Standards, procedures and policies at all times.Specific Duties and Responsibilities:Set up concierge breakfast every morning.Handle all guest' requests and fulfill them as quickly as possible.Be very knowledgeable about local are, local events, attractions, sightseeing and cultural events.Ensure that hotel interests are followed. Be informed about hotel contracts and follow them at all times.Be trained in all guest relations functions and concierge lounge attendant functions. Be able to perform them when asked.Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.At all times strive to represent Marriott in the most professional and courteous manner.Job Type: Part-timePay: From $16.90 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Concierge Host

La Valencia Hotel- Spa Grand Opening

YOU: We are looking for an enthusiastic and polished individual to join the Spa team at our 115 room Iconic Luxury Boutique Hotel. The Spa Concierge is responsible for providing an exceptional guest experience by providing personalized, attentive service from the moment the guest arrives until after their departure. This individual serves as the first point of contact for all guests, ensuring seamless interactions, accurate bookings, addressing guest requests and delivering exceptional service. The Spa Concierge plays a vital role in upholding the high standards and reputation of The Spa at La Valencia, ensuring each guest feels welcomed, valued, and cared for throughout their spa visit. This role requires excellent communication skills, attention to detail, problem-solving abilities, and a strong team-player attitude. This role is performed in a luxury resort spa environment. Day, evening, weekend, and holiday shifts may be required, based on the hotel&rsquo;s guest demand. Ideal candidates are highly motivated, thrive in a fast-paced team environment, and have a passion for hospitality.JOB OVERVIEW:Guest Services and Communication:<ul><li>Acknowledge and greet everyone who enters and leaves the spa</li><li>Actively promote the Spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available</li><li>Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation</li><li>Answer the phone promptly and use the Guest name throughout the phone conversation</li><li>Provide accurate, appropriate and immediate responses to all requests by Guests ensuring complete Guest satisfaction</li><li>Handle Guests questions and concerns professionally and courteously</li><li>Maintain eye contact when addressing external and internal Guests</li><li>Accurately book, change, and cancel spa appointments</li></ul>Operational Duties:<ul><li>Be on time for your shift and promptly open and close Spa each day according to Standard Operating Procedures</li><li>Maintain a Spa Desk Cash Drawer, handling cash and credit transactions with accuracy, adhering to financial protocols</li><li>Utilize spa computers with skill and proficiency, managing appointments, guest records, process transactions efficiently, and maintain guest confidentiality</li><li>Stock and refresh guest locker rooms, lounge, and outdoor relaxation areas</li><li>Maintain a clean, safe, fully stocked and well-organized work area</li></ul>Team Collaboration:<ul><li>Maintain a positive attitude and contribute toward a quality work environment</li><li>Regularly attend, participate in, and support training and staff meetings for the Spa</li><li>Assist in all areas of spa operation or other areas as requested by Management</li></ul>Professionalism:<ul><li>Ability to work without direct supervision and remain at assigned post for extended periods of time</li><li>Maintain professionalism in appearance, demeanor, and communication, ensuring respectful interactions with guests and team members at all times</li></ul>*Note: All duties and requirements stated are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the Staff occupying this position. Staff may be required to perform other job-related duties by their supervisor.QUALIFICATIONS &amp; REQUIREMENTS: Education: High school diploma or equivalent required. Spa and wellness certifications are a plus.Experience: Previous experience in hospitality, customer service, or within a spa or wellness center, preferably in a luxury hotel or resort setting. Retail sales is a plus.Skills:<ul><li>Excellent communication skills and demonstrate the ability to interact positively with guests, employees and third parties that reflects highly on the hotel and the Spa</li><li>Enjoy working with people, be a team player, and possess a friendly and outgoing personality</li><li>Detail oriented and ability to multi-task while being efficient/ productive in a fast-paced environment</li><li>Computer skills including experience with Spa software Book4Time a plus.</li><li>Basic math, budgeting, profit/loss concepts, percentages and variances are utilized frequently</li><li>Strong problem solving, reasoning, motivating, organizational and training abilities</li><li>May be required to work days, evening, weekends, and/or holidays as business levels see fit</li><li>Ability to walk and move about the facility for extensive period of time, bending, stooping and kneeling and carrying or lifting items weighing up to 50 pounds</li><li>Promote safety awareness and practice safe work</li><li>Support and comply with hotel policies and procedures</li></ul>This position requires a high level of energy, enthusiasm, motivation, organization and leadership. A consistent display of professionalism and sincerity towards Guests and Staff is required. This position is paramount to the Hotel&rsquo;s success.Work Location: In personEmployment Status: Part TimePay: $20.00 per hour, plus ability to earn retail incentiveEqual Opportunity EmployerThe above statements are intended to be a general description of the position. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.Pacifica is an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.Job Type: Part-timePay: $20.00 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Spa Concierge

GardaWorld Security Services US

<div>GardaWorld Security Services is Now Hiring a Concierge Security Officer!
Ready to suit up as a Security Guard in a Concierge post?
What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.
As a Security Officer &ndash; Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.
What&rsquo;s in it for you:<ul><li>
Site Location: Mesa, Az</li><li>
Set schedule: 7:00pm to 7:00am Saturday/ Sunday &amp; 11:00pm to 7:00am Monday/ Tuesday</li><li>
Competitive hourly wage of $19.50 (DailyPay is available for GardaWorld employees!)</li><li>
A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options</li><li>
Career growth opportunities at GardaWorld</li><li>
Uniform provided at no cost</li></ul>
Responsibilities of a Concierge Security Guard<ul><li>
Customer service duties like welcoming, verifying identity, and guiding visitors</li><li>
Manage access control</li><li>
Perform regular patrols to identify potential risks</li><li>
Inspect security equipment and report any maintenance needs</li><li>
Respond to incidents, provide first aid, and coordinate with emergency teams</li><li>
Answer questions in person or by phone</li><li>
Write incident reports and communicate security concerns</li><li>
Ensure the safety and protection of individuals and property</li></ul>
Qualifications for Concierge Security Guard<ul><li>
Be authorized to work in the U.S.</li><li>
Be able to provide documentation of High School Diploma or GED</li><li>
Be able to ace (and pass) an extensive screening process</li><li>
Exceptional customer service skills</li><li>
Proficient in basic phone &amp; computer skills</li><li>
If you have Security, Military, Law Enforcement experience &ndash; even better!</li><li>
You have a state license if required</li></ul>
In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today &ndash; this could be more than a job! 26% of our corporate employees started as frontline workers.
If you&rsquo;re ambitious with an entrepreneurial spirit &ndash; someone who wants to be a GardaWorld Ambassador &ndash; a promising career awaits you!
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available. 
 
Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. 
 
**STATE LICENSE NUMBER IF REQUIRED**</div>

Concierge Security Officer - Resort

Five Star Senior Living

About Discovery Management GroupDiscovery Management Group leads one of the nation&rsquo;s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work&reg; certifications from 2022&ndash;2027. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members&rsquo; professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.Discover You Purpose with us at The Palms of Mt. Pleasant. As Concierge, you&rsquo;ll play an essential role in enriching the lives of seniors by creating a welcoming first impression, building meaningful connections, and making a difference every single day.Your Role:As the Concierge, you serve as the first point of contact for residents, families, guests, and team members. You help ensure smooth daily operations by managing communications, supporting resident services, and maintaining a warm, organized, and professional front-desk environment.Position Highlights:<ul><li>Status: FULL TIME</li><li>Schedule: Monday - Friday, rotating weekends as needed</li><li>Rate of Pay: $16</li></ul>What You&rsquo;ll Do:<ul><li>Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.</li><li>Take accurate, detailed messages and ensure timely communication to the appropriate recipient.</li><li>Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.</li><li>Collate brochures and support marketing materials as requested.</li><li>Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.</li><li>Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.</li><li>Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.</li><li>Keep the front desk and entry areas clean, organized, and welcoming at all times.</li><li>Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.</li><li>Maintain resident forms related to miscellaneous credits.</li><li>Follow all company personnel policies, operating procedures, and confidentiality requirements.</li><li>Perform other duties as assigned.</li></ul>Qualifications:<ul><li>High school diploma or GED preferred.</li><li>One to three years of customer service, reception, or administrative experience preferred.</li><li>Strong communication, organization, and interpersonal skills.</li><li>Professional demeanor with the ability to multitask in a fast-paced environment.</li><li>Basic computer skills and comfort using phones, email, and office systems.</li><li>Ability to maintain confidentiality and represent the community positively.</li></ul>Benefits You&rsquo;ll Enjoy: <ul><li>Competitive wages</li><li>Early access to earned wages before payday!</li><li>Flexible scheduling options with full-time and part-time hours</li><li>Paid time off and Holidays (full-time)</li><li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)</li><li>401(K) with employer match</li><li>Paid training</li><li>Opportunities for growth and advancement</li><li>Employee Assistance Program</li></ul>Why Join Us:Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It&rsquo;s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.Our Culture &amp; ValuesSo often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we&rsquo;re unified by certain, core values, which we call our &ldquo;Pillars of Excellence.&rdquo; They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.Equal Opportunity EmployerWe are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/VA Note to ApplicantsThis job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.Agency PolicyWe do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.Employment Scam WarningWe only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.Regulatory Compliance &amp; Background ScreeningDiscovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.Pay: $16.00 - $18.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Concierge/Receptionist

IHG Hotels & Resorts

<div>As the world&rsquo;s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. 
 
Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you&rsquo;d like to embrace a wider world of experiences and opportunities, we&rsquo;d like to welcome you to join InterContinental Dubai Marina Hotel &amp; Residences as Commis I. 
 
InterContinental Dubai Marina is a Five Star luxury hotel &amp; residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants &amp; bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence. 
 
A little taste of your day-to-day: 
 
Your role will include but not be limited to:<ul><li>
Support the Culinary team in preparing exceptional dishes, from setting up food and equipment to assisting with mise en place to ensure everything runs like clockwork.</li><li>
Play a key role in food pick-up, ensuring efficiency and quality while strictly following HACCP standards to maintain the highest level of food safety.</li><li>
Provide assistance to the Demi Chef De Parties and Chef De Parties in day-to-day operations, learning from experienced chefs and contributing to a smooth kitchen operation.</li><li>
Keep the kitchen organized and safe by maintaining cleanliness and adhering to food safety regulations.</li><li>
Be part of an exciting and fast-paced kitchen, where your work directly contributes to the creation of delicious, world-class dishes.</li></ul>
Why you will love this job:<ul><li>
Work in a dynamic, high-energy environment where no two days are the same.</li><li>
Learn new skills, receive mentorship, and have opportunities for career growth.</li><li>
Be part of a supportive team that values collaboration and fun.</li><li>
Enjoy benefits like staff discounts, and a creative, inspiring workplace.</li></ul>
Ideally, you'll have some or all the following qualifications and experience we're looking for<ul><li>
Previous experience in a commis chef within a hotel or restaurant setting.</li><li>
Strong understanding of food safety and hygiene practices.</li><li>
Passionate about food and cooking with a keen interest in learning.</li><li>
Ability to work well in a team environment and communicate effectively.</li></ul>
What you can expect from us: 
 
We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including impressive room discounts, and some of the best training in the industry. 
 
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives. 
 
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 
 
So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Commis I at InterContinental Dubai Marina Hotels & Residences

Sheraton

<div>The following Core Responsibilities represent the primary duties and key priorities of this position. They are grouped into two categories: Job Functions and Professionalism and Style Expectations. 
A Physical Requirements section follows, outlining expectations applicable to all positions.

Each responsibility is assigned a weight indicating the percentage of the job it represents. 
 
For performance evaluations, the Core Responsibilities account for 90% of the overall score, while the Professionalism and Style Expectations make up the remaining 10%. 
Availability including nights, weekends, holidays, and varying shifts is required. 
<h3 class="jobSectionHeader">
Job Function</h3>

Guest Services and Concierge Operations

Provide exceptional guest service by assisting guests with information, recommendations, and personalized service requests.

Serve as a knowledgeable resource regarding hotel services, amenities, local attractions, dining, transportation, and entertainment options.

Assist guests with arranging transportation, reservations, directions, and special accommodations.

Respond promptly and professionally to guest inquiries, requests, and concerns.

Coordinate with front desk, housekeeping, engineering, food and beverage, and other departments to ensure guest needs are met.

Anticipate guest needs and proactively provide solutions to enhance the overall guest experience.

Handle guest concerns and service recovery efforts professionally and efficiently.

Maintain accurate records of guest requests, deliveries, and service-related communications.

Ensure the concierge desk and surrounding guest areas are clean, organized, and professional in appearance.

Stock, organize, and maintain the Marriott Bonvoy Lounge with food, beverages, supplies, and amenities to ensure a clean, welcoming, and fully operational guest experience.

Monitor Bonvoy Lounge inventory levels and communicate shortages or replenishment needs to the appropriate supervisor.

Ensure the Marriott Bonvoy Lounge remains clean, stocked, and in compliance with hotel presentation and service standards throughout the shift.

Assist with opening and closing procedures for concierge operations and guest service areas.

Respond promptly to supervisor and guest requests.

Follow all hotel policies and procedures.

Attend all required meetings and trainings.

Assist with additional guest services or operational duties as assigned. 
<h3 class="jobSectionHeader">
Professionalism and Style Expectations</h3>

Personal Effectiveness

Complete tasks accurately, efficiently, and with attention to detail.

Work effectively in a fast-paced, guest-focused environment.

Take responsibility for maintaining service excellence and operational standards.

Present a professional appearance and maintain grooming standards.

Work collaboratively with guest services staff and other departments.

Communication

Communicate clearly and professionally with guests, team members, and management.

Follow instructions and ask for clarification when necessary.

Share relevant information regarding guest needs, requests, and operational updates.

Handle guest concerns with professionalism, discretion, and courtesy.

Treat co-workers, supervisors, and guests with respect at all times. 
<h3 class="jobSectionHeader">
Physical Requirements</h3>

These are required of every associate:

Ability to stand and move for extended periods of time.

Ability to lift and carry a minimum of 25&ndash;50 pounds.

Ability to push, pull, bend, stoop, and reach as needed.

Ability to stock and organize supplies in guest service areas including the Marriott Bonvoy Lounge.

Ability to operate computers, phones, and office equipment.

Ability to perform repetitive tasks requiring manual dexterity.

Ability to hear, write, and communicate effectively.

Additional duties may be assigned as needed. 
<h3 class="jobSectionHeader">
Additional Responsibilities Specific to This Position</h3>

Must possess strong guest service and hospitality skills.

Must have knowledge of hotel operations, guest relations, and local area attractions.

Ability to manage multiple guest requests while maintaining a high level of service.

Strong problem-solving and service recovery skills are required.

High school education or equivalent experience is required.

Prior concierge, front desk, or hospitality experience is preferred.

Ability to obtain any required certifications or training in a timely manner.

CPR certification is preferred; first aid training is a plus.

Additional language proficiency is preferred.</div>

Concierge

Hilton

<div>Exceptional Hospitality Starts with You
About the Opportunity:
Are you ready to lead one of Chicago&rsquo;s most connected and fast-paced hospitality destinations? Hilton Chicago O'Hare Airport is seeking an experienced and visionary General Manager to oversee daily operations, inspire a high-performing team, and deliver exceptional service at one of the nation&rsquo;s busiest airport hotels.
In this role, you&rsquo;ll be at the forefront of creating a seamless guest experience&mdash;guiding a collaborative team, driving operational and financial performance, and ensuring every guest interaction reflects Hilton&rsquo;s signature hospitality. We&rsquo;re looking for a dynamic leader with a strong background in full-service hotel operations who can balance strategic leadership with a hands-on approach in a high-volume environment.
This is more than a leadership role&mdash;it&rsquo;s an opportunity to shape the future of a premier Hilton property and make a lasting impact on both the team and travelers from around the world. If you&rsquo;re passionate about hospitality excellence and ready to lead at the gateway to Chicago, we invite you to join us on this exciting journey.
About the Property:
Connected directly to O'Hare International Airport via underground walkways, Hilton Chicago O'Hare Airport offers unmatched convenience and full-service hospitality in one of the nation&rsquo;s busiest travel hubs. The hotel welcomes business travelers, airline crews, convention attendees, and international guests with seamless airport access and easy connections to downtown Chicago.
The property features spacious guest rooms and suites designed for comfort and productivity, along with multiple dining options, a fitness center, indoor pool, business center, and concierge services. With over 40,000 square feet of flexible meeting and event space, the hotel is a premier destination for conferences, corporate gatherings, and special events.
Combining the energy of a global gateway with Hilton&rsquo;s signature hospitality, Hilton Chicago O&rsquo;Hare Airport delivers a fast-paced yet welcoming environment where service excellence and guest experience remain at the forefront.
For more information on this property, please click HERE.
What are we looking for?
Basic Qualifications:
<ul><li>Minimum two years' Hotel Manager OR five years Executive Committee member experience at a at a similar-sized or larger hotel
</li><li>Proven experience in hotel operations, with a strong focus on rooms management
</li><li>Skilled in cultivating and sustaining strong relationships with ownership groups
</li><li>Solid commercial acumen with expertise in financial oversight and revenue optimization
</li><li>Thoughtful people leadership with a demonstrated track record of driving engagement and overseeing high-performing teams
</li>Demonstrated experience managing labor relations and union partnerships 
<li>
 
</li></ul>Preferred Qualifications:
<ul><li>Hilton brand experience
</li><li>Local market experience</li></ul></div>
 <div>As General Manager, your responsibilities will also include:
<ul><li>Managing and optimizing hotel operations: You will lead the hotel with strategic oversight of all departments &mdash; ensuring alignment with Hilton brand standards. Through effective budgeting, forecasting, and service delivery, you&rsquo;ll drive operational excellence and a seamless guest experience. By identifying inefficiencies and leveraging guest feedback, you&rsquo;ll implement targeted improvements that enhance workflow, reduce waste, and elevate service. Your focus on continuous improvement, coaching, and innovation will strengthen team performance and consistently exceed guest expectations.
</li><li>Managing commercial financial performance: You&rsquo;ll take full ownership of the property&rsquo;s financial performance, including sales, revenue and finance that will lead to growth, cost control, and profitability. This means setting and achieving targets for key performance indicators like GOP and RevPAR, while maintaining strong financial discipline. You'll also collaborate closely with the hotel&rsquo;s commercial team and lead budgeting, forecasting, and strategic planning processes to ensure sustained financial health and business agility.
</li><li>Communicating with key stakeholders: As the primary point of contact for hotel owners and Hilton&rsquo;s corporate leadership, you will be responsible for maintaining alignment on business goals, operational strategies, and performance expectations. You will deliver regular updates, collaborate on long-term planning, and act as a trusted advisor, ensuring transparency and partnership at every level.
</li><li>Leading and developing on-property teams: You will cultivate a high-performing, people-first culture by recruiting top talent, championing diversity and inclusion, and supporting the professional development of every team member. Through performance management, coaching, and recognition programs, you'll inspire engagement, accountability, and continuous growth. Your leadership will empower teams to deliver outstanding service while growing their own careers at Hilton.</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div>How We'll Help You Thrive
At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
<ul><li>Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
</li><li>Own a piece of Hilton &ndash; Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
</li><li>Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
</li><li>Personalized caregiving support &ndash; Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
</li><li>Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
</li><li>Mental health resources &ndash; Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
</li><li>Generous paid time off (PTO) &ndash; Recharge, relax, and take time for what matters most
</li><li>Health &amp; welfare benefits &ndash; From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
</li><li>Financial security for your future &ndash; Our retirement plans make it easier to save for what&rsquo;s next
</li></ul>*Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

General Manager - Hilton Chicago O'Hare Airport

Search 1112+ Hotel concierge jobs near you this July. New roles added regularly across leading industries. Apply today.