hotel controller

Sofitel Dubai The Obelis...

This is a full-time, on-site role for a Rooms Controller at Sofitel Dubai The Obelisk, located in Dubai.The Rooms Controller will manage daily room control tasks, ensuring rooms are allocated according to guest needs and preferences.Responsibilities include coordinating with reservations and front office teams, managing overbooking situations, and ensuring effective communication between departments to enhance guest experiences.Qualifications<ul><li>Experience in Control Room operations / Supervisor position one year.</li><li>Strong Communication and Customer Service skills</li><li>Knowledge of Reservations and Front Office procedures</li><li>Excellent organizational and multitasking abilities</li><li>Ability to work effectively in a team and independently</li><li>Proficiency in hotel management software is a plus</li><li>Previous experience in a luxury hotel environment is an advantage</li></ul>

Rooms Controller

Accor Group

Job Title
Barista Boutique Lifestyle Hotel Dubai, UAE
Job Description
Barista Boutique Lifestyle Hotel Dubai, UAE Role Summary Join the vibrant team at 25hours Hotel One Central as a Barista and bring a passion for coffee and hospitality to a unique, design-led environment. Located near Dubai International Financial Centre with stunning views of the Museum of the Future, this role offers the chance to create memorable guest experiences while working in a lively and welcoming atmosphere. You will prepare high-quality coffee beverages, deliver exceptional service, and contribute to the hotel s energetic and friendly culture. Job Details Location: UAE Location City: Dubai Industry: Hospitality / Travel Function: Food Preparation / Service Salary: 3000 4500 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full Time What You ll Do Prepare and serve a range of coffee beverages including espresso, cappuccino, latte, and specialty drinks following standard recipes. Provide excellent customer service by welcoming guests, taking orders accurately, and offering recommendations. Operate and maintain espresso machines, grinders, and other coffee equipment with care and precision. Keep the coffee station clean, organised, and fully stocked at all times in line with hygiene standards. Manage coffee supplies and ingredients to ensure uninterrupted service. Work with kitchen staff to coordinate orders and ensure timely service. Follow cash handling, inventory control, and safety guidelines. Stay up to date with coffee trends and brewing techniques to enhance guest experience. Support hotel events, promotions, and activities when required. Ideal Profile Previous barista experience in a hotel, caf , or restaurant preferred. Skilled in operating coffee machines and related equipment. Strong interpersonal and communication skills with a guest-focused approach. Knowledge of coffee preparation methods and quality standards. Ability to multitask in a busy environment while maintaining attention to detail. Flexible with work schedules, including mornings, evenings, weekends, and holidays. Food handling certification or willingness to obtain it. Why Join Us Be part of a creative, diverse, and supportive team where individuality is celebrated. Enjoy free stays at other 25hours hotels, generous discounts on dining and rooms through the Ennismore network, and exclusive partner offers. With lively staff events and a workplace that values fun and professionalism, you will thrive both personally and professionally. About the Company 25hours Hotel One Central is a distinctive lifestyle hotel that blends Bedouin-inspired design with a modern twist. Located in the heart of Dubai s business district, it offers a vibrant atmosphere, unique interiors, and a culture built on warmth, creativity, and storytelling.
Post Details

Barista Boutique Lifestyle Hotel Dubai, UAE

Job Title Hostess Luxury Floating Hotel &amp; Fine Dining Dubai, UAE Job Description Hostess Luxury Floating Hotel &amp; Fine Dining Dubai, UAE Role Summary Join the prestigious Queen Elizabeth II (QE2), the world s only floating hotel permanently docked at Dubai s Port Rashid, as a Hostess. In this front-of-house role, you will be the first point of contact for guests, delivering exceptional service that reflects the property s unique blend of British heritage and modern luxury. You will manage reservations, coordinate guest seating, and ensure every visitor enjoys a seamless dining experience aboard this iconic ocean liner. Job Details Location: UAE Location City: Dubai Industry: Hospitality / Travel Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full Time What You ll Do Greet guests warmly upon arrival, set a positive tone, and maintain the hotel s high service standards. Manage waitlists, reservations, and seating arrangements using the reservation system. Inform guests about current promotions and introduce their server for a smooth handover. Answer incoming calls professionally, providing accurate information and assistance. Handle guest billing for dining and to-go orders, verifying payments and processing transactions accurately. Note and communicate guest dietary requirements and special requests to the service team. Support the restaurant team in maintaining a polished and welcoming environment. Ideal Profile At least 1 year of experience in a similar role, preferably in hospitality or fine dining. Proficiency in Micros POS system. Strong guest service skills, with the ability to remain calm and courteous under pressure. Fluent in English; knowledge of additional languages is an advantage. Well-presented, with excellent communication and interpersonal skills. Why Join Us Be part of a globally recognized hospitality landmark, offering a rare opportunity to work in a venue that combines history, luxury, and innovation. The QE2 offers a unique work environment, professional growth opportunities, and the chance to create unforgettable experiences for guests from around the world

Hostess Luxury Floating Hotel

IHG Hotels & Resorts

<div>Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG&reg;)

InterContinental Residences Dubai Business Bay is nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquillity amidst the city's vibrant landmarks. Located just a short distance from the outstanding Dubai Mall and the awe-inspiring Burj Khalifa, hotels strive to provide the epitome of luxury and lifestyle filled with elegance and sophistication.

With the combination of 176 meticulously designed rooms, each offering unparalleled comfort and style, guests will be immersed in a world of grandeur. If you&rsquo;d like to embrace a wider world of experiences and opportunities, we&rsquo;d like to welcome you to join the team as Hotel Driver and let us help you create a career journey like no other.

As a professional in your role, your responsibilities and essential job functions will include but are not limited to:
<ul>
<li>Safely transport hotel guests, VIPs, and executives to and from designated destinations with utmost courtesy, precision, and professionalism.</li>
<li>Demonstrate exceptional driving etiquette, ensuring comfort, safety, and a seamless journey experience at all times.</li>
<li>Uphold complete confidentiality and discretion, particularly when attending to high-profile or distinguished guests.</li>
<li>Comply with all traffic regulations, hotel protocols, and safety standards without exception.</li>
<li>Maintain hotel vehicles in immaculate condition through daily cleaning, polishing, fueling, and inspection.</li>
<li>Monitor vehicle performance, promptly reporting any maintenance or repair needs to ensure reliability and presentation consistency.</li>
<li>Accurately record mileage, fuel consumption, service schedules, and trip details.</li>
<li>Extend a warm, personalized welcome to guests upon arrival, opening doors and assisting with luggage and belongings with poise and efficiency.</li>
<li>Handle, tag, and store luggage carefully and securely, ensuring swift delivery during check-in, check-out, or room transfers.</li>
<li>Offer thoughtful assistance with local knowledge&mdash;providing refined recommendations on dining, cultural attractions, and transportation options.</li>
<li>Collaborate seamlessly with the Concierge and Front Office teams to deliver flawless, anticipatory service that exceeds guest expectations.</li>
<li>Maintain the hotel entrance, driveway, and lobby areas in pristine, organized, and inviting condition at all times.</li>
<li>Deliver guest messages, packages, and amenities promptly and discreetly.</li>
<li>Support comprehensive transportation coordination to ensure punctual, smooth, and luxurious guest movements throughout their stay.</li>
</ul>
Ideally, you should possess some or all the following qualifications and experience:
<ul>
<li>Minimum high school diploma or equivalent required.</li>
<li>At least 2&ndash;3 years of driving experience in a luxury hotel, limousine service, or hospitality environment.</li>
<li>Valid professional driver&rsquo;s license with clean driving record.</li>
<li>Defensive driving or hospitality driving certification preferred.</li>
<li>Excellent communication and interpersonal skills; fluency in English (additional languages an advantage).</li>
<li>Strong knowledge of local roads, airports, and traffic patterns.</li>
<li>Impeccable grooming and presentation standards suitable for a luxury environment.</li>
<li>Punctual, reliable, and discreet with a focus on guest privacy and comfort.</li>
<li>Ability to handle guest requests with poise, discretion, and genuine hospitality.</li>
<li>Flexibility to work varied shifts, including weekends, holidays, and nights.</li>
<li>Must be able to stand, walk, and sit for extended periods.</li>
<li>Ability to lift and handle luggage up to 25 kg.</li>
</ul>
In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming diverse backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We are committed to supporting wellbeing in your health, lifestyle, and workplace.
We are an equal opportunities employer.
As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;&#65039; brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Hotel Driver at InterContinental Residences Dubai Business Bay

ACCOR

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Be familiar with Hotel services, operational hours and ongoing promotions. Have a thorough knowledge of Sofitel JBR Hotel product and services. Have a good knowledge of local area and surrounding facilities. Provide recommendations and direction to guests whenever needed. Check House Count to establish selling strategy for shift, monitoring it regularly during shift and responding to any changes. Ensure Daily Log and all forms of communication are used to full capacity and relevant information is handed over to the next shift throughout the shift and briefings Demonstrate and promote Quality Awareness amongst Front Office team. Seek ways to improve and maintain guest satisfaction scores for all front office sections. Ensure Contingency Reports are regularly printed and filed accordingly. Pre Block VIP and ALL members arrivals taking into account any special requirements. Ensure that all arrivals, departures, no shows, extensions and OPERA related reservation amendments are performed on a timely manner in order to avoid further confusion to all reception associates. Ensure that all concerned departments are informed in regards of room moves, no-shows, early arrivals, special requests, repeat guests or other guest preferences. Follow up the daily arrives with housekeeping department. Be fully aware of Credit Policy and supervise compliance, keeping manager and all concerned departments informed of any possible credit risks. Supervise and arrange all long stay guest reservations. Payments, guarantees, contracts, extensions, outstanding balance and other requirements throughout their stay. Have thorough knowledge of Cashing up procedure. Be familiar and promote ALL Program and encourage all front office associates in order to achieve monthly target. Ensure that all guest requests and information updated in OPERA and communicated to other departments Supervise accurate and thorough Bucket Check. Encourage all associates to keep working areas clean and tidy Have a thorough knowledge of OPERA Cloud, Redberry, IMS and other front office related operational software. Be familiar with all S.O.P.s and L.S.O.P.s relating to the Front Office Operations Participate in the training and development of Front Office Associates and provide training to associates when necessary Be aware of remedial steps to be taken to rectify Housekeeping discrepancies. Support and practice Empowerment within the Front Office Understand all front office sections and their operational requirements. Be able to work shifts around the business needs to assist all front office sections. Be reliever for the / Front office supervisor when needed. Be able to identify and resolve Guests problems and feedback up to the guest satisfaction constructive guest feedback and ensure that all concerned application are filled and concerned departments are informed Have a thorough knowledge of all Emergency Procedures Supervise guest registration and all relevant registration details required by the UAE law. Assuring that all Front Office receptionists are continually updated with hotel rates, packages and discounts Supervising compliance of FO Receptionists in Cash handling procedures to maintain an accurate float. Attend weekly sales and BEO meeting and other front office operational meetings to ensure up to date information within the department. Be security conscious at all times and inform Manager on Duty of anything suspicious. Prepare and ensure timely delivery of daily reports to other departments as well as executive office Perform any reasonable task as requested by the Management. Report to work on time with proper uniform, including name tag. Personal appearance and other grooming standards must comply with the standard of the hotel. Assist in maintenance of bulletin board, or other visual representation, to note any outstanding issues, supply shortages, etc Develop knowledge about frequent guests and their special requests and needs. Ensure the information is updated and maintained in guest profiles accordingly. Utilizing all available resources, follow up on previous shift requests and pending issues. Each associate is expected to carry out, within their capabilities, all reasonable requests by management Be flexible according to the business need Have an excellent approach to customer service Have strong organizational skills; always practice Clean as you go At all times strive to represent Accor/ Sofitel in the most professional, courteous manner. Be able to perform any additional scope of duties if requested by the Management.

MAIN DUTIES: <ul> <li>Respect the policies and procedures implemented on the process of receiving.</li> <li>Support and encourage the objective of cost control and maintain traces for audit.</li> <li>Maintain records for municipality and local authority requirements.</li> <li>Update the purchasing manager and the Executive Chef on rejected deliveries, short supplies and non-supply of products for alternative actions.</li> <li>Ensure the quality, quantity; prices and self life of the incoming supplies are according to the purchase orders.</li> <li>Where appropriate obtain specialist opinion on the quality of the supply from department concern.</li> <li>Secure the product received on behalf of the hotel and arranged deliver to them to respective department or stores without delays.</li> <li>Create credit notes where appropriate.</li> <li>Documentation of hotel properties returned, send out for repairs and refilling etc.; and follow-up on their return.</li> <li>Update the accounts payable with all supporting at the end of the day.</li> <li>Maintain updated documents related to supplies on order in fine and in the inventory system. </li> <li>Assist the Cost Controller for month-end inventories and their reconciliations. </li> <li>Assist the Cost Controller in administration of the Inventory system.</li> <li>To assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment.</li> </ul> Other Duties: <ul> <li>To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.</li> <li>To provide friendly, courteous and professional service at all times.</li> <li>To maintain good working relationships with colleagues and all other departments.</li> <li>To read and understand the hotel s Employee Handbook and to adhere to the hotel s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.</li> <li>To comply with local legislation as required.</li> <li>To respond to any changes in the department as dictated by the needs of the hotel.</li> <li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li> <li>To attend training and meetings as and when required.</li> </ul>

Receiving Clerk

Paradise Inn Group

<div><div>Job Title: Cost Controller.</div><div>
Location: Alexandria, Egypt.</div><div> 

Job Details:</div><ul><li>
Cost controllers are responsible for managing the costs of producing goods and services.</li><li>
They work with a variety of different departments to ensure that production is happening as efficiently as possible, while also ensuring that quality standards are being met.</li><li>
Cost controllers may be involved in many aspects of the production process, from sourcing raw materials to overseeing manufacturing or assembly line processes.</li><li>
Their goal is to make sure that products can be produced at a reasonable cost while maintaining a high level of quality.</li></ul><div></div><div> 
 Benefits:</div><ul><li>
Attractive and competitive salary packages.</li><li>
Luxury accommodation for non-resident hires.</li><li>
Monthly performance-based bonuses.</li><li>
Private health insurance.</li><li>
Life insurance coverage.</li></ul><div> 

Cost Controller responsibilities include:</div><ul><li>
Preparing budgets and hotel expenses.</li><li>
Collecting cost data from suppliers or subcontractors to track material costs.</li><li>
Preparing reports to management regarding costs and expenses.</li><li>
Preparing bid estimates for new projects or bids on existing projects.</li><li>
Managing supplier relationships to ensure that the company is receiving quality products at competitive prices.</li><li>
Controlling all costs incurred by each hotel department.</li><li>
Surveying market prices to determine the basic price of goods.</li><li>
Approving purchases in collaboration with the purchasing department.</li><li>
Checking purchase orders and market lists.</li><li>
Calculating costs of food and beverage items (for a food and beverage cost controller).</li><li>
Monitoring and updating cost estimates for projects to ensure that costs are within expected ranges.</li><li>
Reviewing expense reports to ensure that expenses are reasonable and appropriate for the circumstances.</li><li>
Coordinating with other departments such as human resources, payroll, accounting, and finance to ensure that all costs are accurately tracked.</li><li>
Conducting cost analyses to identify areas where costs can be reduced or eliminated altogether.</li><li>
Monitoring budgets to ensure that spending does not exceed approved levels.</li></ul><div> 

Job Requirements:</div><ul><li>
Bachelor's degree in finance, accounting, or a related field.</li><li>
Several years of experience working in cost control or financial analysis.</li><li>
Proficiency in Microsoft Office, especially Excel.</li><li>
Familiarity with accounting software.</li><li>
Strong financial analysis and reporting skills.</li></ul> 

About Paradise Inn Group: 
Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria&rsquo;s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite.Amenities: Coffee tray, Satellite Tv, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony.Facilities: 24 hours room service, Laundry, Dry cleaning, 24 hours security, Valet parking.Halls: Queen Elizabeth, Prince of Wales, King EdwardOutlets: Blue harbor Cafe &amp; Restaurant - Skyroof Rooftop LoungeLocations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait CitadelNear to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.</div>

Cost Controller (Hotel Experience Only)

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