hotel director

IHG Hotels & Resorts

<div>InterContinental Hotel &amp; Residences Abu Dhabi is seeking a highly strategic and results-driven Cluster Commercial Director to lead the commercial strategy across both the hotel and residences. This pivotal role will be responsible for optimizing all revenue-generating departments &mdash; including Sales, Marketing, Revenue Management, and Reservations &mdash; and driving the property&rsquo;s overall market performance.
The ideal candidate will demonstrate exceptional leadership, analytical strength, and business acumen, with the ability to balance strategic vision and operational execution.
A little taste of your day-to-day:
Every day is different, but you&rsquo;ll mostly do:
Strategic Leadership<ul><li>
Develop and implement a comprehensive commercial strategy for both the Hotel and Residences to deliver revenue and profitability objectives.</li><li>
Ensure all commercial functions operate cohesively under a unified business vision.</li><li>
Identify market trends, competitor activities, and emerging opportunities to strengthen market share.</li><li>
Provide commercial insights and recommendations to support long-term strategic decision-making.</li></ul>
Revenue &amp; Sales Management<ul><li>
Drive the Sales strategy across corporate, MICE, leisure, and long-stay segments to achieve and exceed revenue targets.</li><li>
Oversee Revenue Management and pricing decisions to ensure optimal business mix and yield.</li><li>
Utilize IHG systems and reporting tools to forecast accurately, monitor performance, and implement corrective actions where needed.</li><li>
Maintain strong client relationships, ensuring key accounts and partnerships are developed and retained effectively.</li></ul>
Marketing &amp; Communications<ul><li>
Lead the Marketing and Communications strategy in line with IHG brand standards.</li><li>
Maximize brand visibility, reputation, and digital presence in local and international markets.</li><li>
Oversee promotional campaigns, public relations, and partnerships to support business objectives.</li></ul>
Team Leadership &amp; Development<ul><li>
Lead, mentor, and develop a diverse commercial team, creating a culture of accountability, collaboration, and excellence.</li><li>
Provide regular coaching, performance reviews, and professional development opportunities.</li><li>
Encourage innovation and best practices across commercial functions.</li></ul>
Collaboration &amp; Compliance<ul><li>
Partner closely with the Cluster General Manager and Finance teams to align commercial plans with the broader business strategy.</li><li>
Ensure adherence to IHG policies, brand standards, and compliance requirements.</li><li>
Represent the property at industry events, client meetings, and networking forums to enhance business visibility.</li></ul>
What we need from you:<ul><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, or Hospitality Management; a Master&rsquo;s degree is an advantage.</li><li>
Minimum 7 years of progressive commercial leadership experience within a luxury or upper-upscale hotel environment.</li><li>
Demonstrated success in developing and executing revenue and sales strategies with measurable results.</li><li>
Strong analytical, negotiation, and decision-making skills.</li><li>
Excellent communication and stakeholder management abilities.</li><li>
In-depth knowledge of digital marketing, pricing, distribution, and revenue optimization.</li><li>
Familiarity with IHG systems (Opera PMS, Concerto, Business Intelligence tools) preferred.</li><li>
Experience in the Abu Dhabi or GCC market highly desirable.</li></ul>
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Cluster Commercial Director - InterContinental Hotel & Residences Abu Dhabi

Assets Group

<div>
 
 
 Hotel Manager &ndash; Luxury 5-Star Property | Doha, Qatar
 
 
 
 
 Location:
 
 Doha, Qatar
 
 
 
 Company:
 
 Assets Hospitality
 
 
 
 
 
 Department:
 
 Operations &ndash; Hospitality Division
 
 
 
 Are you a visionary hotel leader ready to redefine luxury hospitality in Doha?
 
 
 
 We&rsquo;re looking for an experienced
 
 Hotel Manager
 
 to lead the operations of one of our prestigious 5-star hotels under Assets Hospitality. You&rsquo;ll be the driving force behind impeccable guest experiences, operational excellence, and a motivated, world-class team.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Oversee daily hotel operations: Front Office, Housekeeping, F&amp;B, Engineering, and Guest Services.
 </li>
 <li>
 Maintain flawless service standards and ensure guest satisfaction at every touchpoint.
 </li>
 <li>
 Lead and inspire department heads to achieve business goals and deliver exceptional results.
 </li>
 <li>
 Drive profitability through smart cost control, revenue management, and operational efficiency.
 </li>
 <li>
 Implement brand standards, service audits, and continuous improvement initiatives.
 </li>
 <li>
 Represent the hotel with professionalism across events, partnerships, and media.
 </li>
 </ul>
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Hospitality Management
 
 or a related field.
 </li>
 <li>
 
 8&ndash;10 years of hotel experience
 
 , including
 
 at least 3 years in a leadership role
 
 within a luxury or 5-star property.
 </li>
 <li>
 Proven success in guest satisfaction, financial performance, and staff development.
 </li>
 <li>
 Strong leadership, communication, and people-management skills.
 </li>
 <li>
 Proficiency in
 
 Opera PMS, Micros, SAP and MS Office.
 
 </li>
 <li>
 Fluent in
 
 English
 
 (Arabic or other languages are a plus).
 </li>
 </ul>
 
 
 Who You Are
 
 
 <ul>
 <li>
 A charismatic and hands-on leader with a passion for luxury hospitality.
 </li>
 <li>
 A strategist who can balance operational excellence with guest delight.
 </li>
 <li>
 A motivator who builds strong teams and champions brand culture.
 </li>
 <li>
 Someone who thrives under pressure and leads by example.
 </li>
 </ul>
 
 
 Ready to Make Your Mark?
 
 
 
 If you&rsquo;re passionate about delivering exceptional experiences and leading a high-performing team, we&rsquo;d love to hear from you!
 
</div>

Hotel Manager

RAFFLES

Has responsibility for the overall operations of the Hotel s Rooms and Food &amp; Beverage including the development and performance management of employees. Oversee the financial aspects of the different hotel areas, optimizing profits while ensuring the highest level of service quality is provided to Hotel guests. The Hotel Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the hotel. KEY ROLES AND RESPONSIBILITIES: <ul> <li>Set, plan and direct the operational departments to achieve and overpass agreed goals of gross operating profit, Guest Satisfaction, Brand Consistency and Employee Engagement.</li> <li>Support the hotel s annual budgeting process and adhere to Accor established guidelines.</li> <li>Assist in managing the hotel s budget and ensuring that expenses incurred are within budget and in line with the Brand established guidelines.</li> <li>Lead and guide their reporting and management teams in driving the hotel to achieve its performance goals</li> <li>Follow ACCOR protocol in approving expenses, and obtaining the approval first from the General Manager and Financial Controller for items which require approval at this level before implementation.</li> <li>Be present to personally welcome key residents and patrons</li> <li>Be the host for Raffles Residents Evening Cocktail, if applicable.</li> <li>Help to ensure all Marketing and PR Communications are in compliance with Raffles Brand Marketing guidelines</li> <li>Support and help to prepare and submit the weekly GM reports to RVP of Operations and Brand President</li> <li>Communicate in an effective and timely manner with ExCom and the General Manager on matters which require the attention of ExCom and the General Manager</li> <li>Represent the Raffles Brand in projecting a credible image to the market, residents and colleagues alike.</li> <li>Comply with Raffles established guidelines on the hotel organizational structure and reporting lines, for example ExCom structure.</li> <li>Comply with Raffles established guidelines on recruitment, appointment and promotion of ExCom, Department Heads and colleagues.</li> <li>Comply with ACCOR &amp; Raffles established guidelines on staff fringe benefits.</li> <li>Be visible around the hotel and shows an active interest in our colleagues welfare by asking our colleagues how they are doing regularly.</li> <li>Lead by example in living the Raffles brand values and service culture as well as Code of Ethics</li> <li>Help and support to establish positive owner relations through proper and appropriate communications with the appointed Owner s representative</li> </ul> Follow appropriate protocol in communicating with the appointed Owner s representative and keeping the General Manager informed of such communications

NOVOTEL

Responsibilities: <ul> <li>Oversee day-to-day operations of all hotel departments</li> <li>Implement and maintain luxury hotel quality standards</li> <li>Coordinate activities between departments for a seamless guest experience</li> </ul> Guest Experience <ul> <li>Ensure exceptional guest satisfaction through personalised service</li> <li>Manage guest feedback and complaints efficiently</li> <li>Greet VIP guests and handle special requests</li> </ul> Financial Performance <ul> <li>Develop and monitor budgets in collaboration with senior management</li> <li>Optimise revenues and control operating costs</li> <li>Implement strategies to increase occupancy and RevPAR</li> </ul> Food &amp; Beverage Management <ul> <li>Oversee all F&amp;B outlets, ensuring profitability, hygiene, and quality standards</li> <li>Develop innovative concepts and menus to enhance guest experience</li> <li>Manage F&amp;B budgets, costs, and supplier relationships</li> </ul> Quality Assurance <ul> <li>Conduct daily hotel inspections and provide written reports</li> <li>Establish and oversee maintenance and deep cleaning plans</li> <li>Ensure compliance with health, safety, and regulatory standards</li> </ul> Team Leadership <ul> <li>Recruit, train, and evaluate staff across all departments</li> <li>Foster a culture of excellence and guest-centric service</li> <li>Conduct performance assessments for department heads and their teams</li> </ul> Strategic Development <ul> <li>Contribute to the hotel's commercial and marketing strategies</li> <li>Develop local and international partnerships to increase brand awareness</li> <li>Anticipate market trends and adapt services to maintain competitiveness</li> </ul> General Management <ul> <li>Manage routine operations in the absence of the General Manager</li> <li>Ensure effective communication and decision-making across all departments</li> <li>Drive continuous improvement in all aspects of hotel operations</li> </ul>

Zameen.com

<div>
 
 The Business Development Manager (BDM) will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and driving revenue growth for the hotel. This includes developing strategies to attract corporate clients, travel agents, event planners, and other potential partners, while working closely with the operations and marketing teams to deliver exceptional guest experiences.
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ol>
 <li>
 Identify and pursue new business opportunities to increase hotel occupancy, banquet sales, and event bookings.
 </li>
 <li>
 Develop and maintain relationships with corporate clients, travel agencies, tour operators, and MICE (Meetings, Incentives, Conferences, and Exhibitions) Planners.
 </li>
 <li>
 Prepare and deliver presentations, proposals, and contracts to potential clients.
 </li>
 <li>
 Conduct regular market research and competitor analysis to stay updated with industry trends.
 </li>
 <li>
 Develop and execute sales strategies aligned with hotel revenue targets.
 </li>
 <li>
 Coordinate with marketing teams for promotional campaigns and branding efforts.
 </li>
 <li>
 Attend trade shows, networking events, and industry conferences to promote the hotel.
 </li>
 <li>
 Collaborate with operations to ensure client needs are met and expectations exceeded.
 </li>
 <li>
 Track sales performance, prepare reports, and present updates to management.
 </li>
 <li>
 Negotiate contracts and close deals in alignment with hotel pricing and revenue policies.
 </li>
 </ol>
 
 
 KPI&rsquo;s:
 
 
 <ul>
 <li>
 Responsible for meeting monthly KPI&rsquo;s
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent experience
 </li>
 <li>
 3 - 4 years' prior industry related business development experience
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Proven knowledge and execution of successful development strategies
 </li>
 <li>
 Focused and goal-oriented
 </li>
 </ul>
 
 
</div>

BDM South( Hotel one Vogue)

LEGOLAND® Dubai Resort

<div>
 
 
 Scope of work
 
 (JOB PURPOSE)
 
 
 
 
 <ul>
 <li>
 Performs administrative, secretarial, logistics and operational guests related task for several departments within the hotel business unit. Acts as a resource and point of contact for coordinating internal and external projects. Develops systems, methods and procedures for managing and coordinating hotel offers and marketing inquiries. Utilizes knowledge of departments and company to facilitate communications and completion tasks.
 </li>
 </ul>
 
 
 
 
 
 Main Responsibilities
 
 
 <ul>
 <li>
 Communications and Liaison Role: Reviews emails and other forms of communication. Provides general information of forwards inquiries to appropriate departments. Acts as a resource, point of contact and information source. Maintains ongoing communications and information to staff, including coordinating timelines and schedules.
 </li>
 <li>
 
 
 Program Administration: Updates data base maintains records and contracts as well as supporting operations where required. Maintains all Ordering of the hotel departments and keeps trace of all orders made through the relevant system.
 </li>
 <li>
 
 
 Admin Support Role: Drafts letters, memos, emails and reports and required to support operational departments. Prepares and tracks proposals. Arranges and coordinates meeting requirements. Maintains duty rosters, Lieu days and Public Holiday count for all Hotel employees and provides weekly update and monthly consolidated reports for all departments, takes minutes of meetings and maintains a status update weekly.
 </li>
 <li>
 
 
 Office Management: Creates and tracks method to maintain contracts, project works and information. Maintains all required authority documents such as trade license, alcohol license etc. and places a trace for expiry. Continuously evaluates admin support procedures to ensure high levels of productivity.
 </li>
 <li>
 
 
 Active Guest Communications: Supports operational departments with guest emails and tracks and records all information, laisse with guest relations on emails from guests following any negative comments given and follows up on communication. Including any VIP requests.
 </li>
 </ul>
 
 
 
 
 Tasks Included but not limited to:
 
 
 
 
 <ul>
 <li>
 To establish a proper filing system for all documentations related to Housekeeping Department.
 </li>
 <li>
 To record all incoming / outgoing items in the office
 </li>
 <li>
 To carry out required ATW and Onsite HSE and Maintenance requirements for any 3rd party work required within the hotel.
 </li>
 <li>
 To trace and record any repairs on operating equipment.
 </li>
 <li>
 To compile all reports daily and safe keep in assigned areas.
 </li>
 </ul>
 
 
 
 
 
 Health &amp; Safety
 
 
 
 Managers/Supervisors are responsible for all aspects of Health, Safety &amp; Security within their department, in line with the Group Policy (HS001). They must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated.
 
 
 
 
 
 
 Qualifications, Experience, &amp; Skills
 
 
 <ul>
 <li>
 Candidate with Coordinator / Administrative Studies background or equivalent.
 </li>
 <li>
 At least three (3) years of experience in similar job profile and preferable with hospitality industry exposure.
 </li>
 <li>
 Detail, strong analytical, evaluative, coordination and organizing skills;
 </li>
 <li>
 Good command of English both writing and communication skills.
 </li>
 <li>
 Energetic, flexible, and customer focused with strong interpersonal skills to effectively communicate with a wide range of individuals and constituencies in a diverse community
 </li>
 <li>
 Strong organizational and follow-through skills to coordinate work plans, ability to prioritize works based on urgency
 </li>
 <li>
 Possess ability to work under pressure and high demand environment
 </li>
 <li>
 Must have exceptional knowledge of working with MS Programs, Hotel Ordering systems and company/group portals
 </li>
 </ul>
 
 
</div>

Hotel Administrator

Apt Resources

Description Apt Resources is seeking a professional and friendly Door Lady to join their client's team at a luxurious Hotel. As a Door Lady, you will be responsible for warmly welcoming guests, providing assistance with luggage, opening doors, and ensuring a smooth and pleasant arrival and departure experience. Your role will also involve assisting with guest inquiries and coordinating with other hotel staff to meet guest needs. The ideal candidate will have a friendly and welcoming demeanor, possess excellent communication skills, and be able to provide exceptional customer service. Requirements <ul><li>Prior experience as a Door Lady or in a similar role</li><li>Strong customer service skills</li><li>Ability to lift and carry heavy luggage</li><li>Friendly and welcoming personality</li><li>Excellent communication and interpersonal skills</li><li>Professional appearance and demeanor</li></ul> Benefits TBD

Door Lady for Luxurious Hotel

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