hotel director

Gillis Sales

<div>About Gillis

At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and dynamic environment, we would love to hear from you. 


Our clients trust us to increase their revenue and build both short-term and long-term business. We embrace the dynamic nature of our industry and always ask ourselves, &ldquo;How can this be done better?&rdquo; and &ldquo;How can we provide more value?&rdquo; 


Overview
<ul>
<li>The Regional Director of Sales (RDOS) will provide strategic, outbound and proactive sales for 6 multi-branded hotels, located across Canada and/or the USA.</li>
<li>This position is home-based and reports to an Executive Director of Sales Performance.</li></ul> 


What&rsquo;s in it for you?
<ul>
<li>Position is home-based (remote) during client&rsquo;s business hours and requires travel for in-market visits (2-4 visits per year).</li>
<li>Working within a fun and fast-paced environment, Gillis&rsquo; culture offers dynamic training, ongoing coaching, and a deep commitment to taking care of our employees.</li>
<li>Competitive salary ($70,000 USD), quarterly incentives and an annual profit-sharing bonus.</li>
<li>15 accrued PTO days per year.</li>
<li>Additional &ldquo;Gillis Days&rdquo; in months without an observed holiday.</li>
<li>Comprehensive benefits package.</li>
<li>Team offsites.</li></ul> 


Responsibilities
<ul>
<li>Provide strategic, outbound and proactive sales for a portfolio of 6 multi-branded hotels while also creating a sales-focused culture with the General Managers and Front Desk staff by sharing best practices and peer to peer coaching.</li>
<li>Accountable for driving ROI for hotel partners while achieving revenue milestones on a shortened sales cycle of 6 months.</li>
<li>Activate new accounts in the local market and increase market share from existing accounts through intentional and strategic prospecting. Deliver bi-weekly sales strategy presentations over MS Teams with each of your designated hotels to report progress.</li>
<li>Develop and nurture a sales pipeline utilizing Salesforce CRM to manage accounts and shorten the sales cycle.</li>
<li>Support the Dynamic Sales Solution model by working closely with your assigned POD (team) to drive revenue across our portfolio of hotels.</li>
<li>Create remarkable client experiences, manage client expectations, and maintain a high level of client satisfaction by acting as a seamless extension of the hotel and representing your clients with professionalism and integrity.</li>
<li>Ability to travel for bimonthly in-market visits to elevate and strengthen client relationships with Hotel Owners, General Managers, and team which will expand sales targets and increase revenue.</li></ul> 


Requirements

Hotel Industry Sales Experience:
<ul>
<li>3 or more consecutive years of hotel guestroom sales experience in business transient, crew, and government segments within a select service hotel.</li>
<li>2 years of experience in a Dual or Area hotel sales role is preferred.</li>
<li>Strong understanding of hotel systems, RFP process, and brand tools.</li>
<li>Understands how to communicate and negotiate effectively so that prospecting efforts are converted into actualized revenue.</li>
<li>Proven track record of meeting and exceeding sales targets.</li>
<li>Ability to establish and maintain relationships with hotel clients and team members.</li>
<li>General hotel operations knowledge.</li>
</ul>
Technical Proficiency:
<ul>
<li>Proven experience using a CRM system to manage your sales pipeline and be held accountable for daily activities and follow-ups to track progress within your sales cycle.</li>
<li>Strong ability to use all Microsoft Office applications (ie. Outlook, Word, Excel, PowerPoint, Microsoft Teams, SharePoint) to effectively manage your portfolio of hotels by creating and analyzing reports, delivering presentations, and presenting progress updates.</li>
<li>Ability to work remotely from your home-office at a computer for extended periods of time.</li>
</ul>
Other Skills:
<ul>
<li>Excellent verbal and written communication skills to create and deliver general correspondence, proposals, and reports.</li>
<li>Strong organization, time management, and adaptability skills are essential.</li>
<li>A collaborative team player who is goal-oriented, eager to contribute and learn from others, while seeking continuous improvement.</li>
<li>Applicant can reside anywhere in Canada or the USA.</li></ul></div>

Hotel Regional Director of Sales - Remote (USA)

Super 8 Chicago

Ama de Llaves / HousekeeperTipo de empleo: Tiempo completo / Medio tiempoSalario: $13/14 por hora + posibles propinasHorario: Turno de ma&ntilde;ana, disponibilidad para fines de semana y feriados requerida&iexcl;&Uacute;nete a nuestro equipo en Hilton!Buscamos personas responsables, detallistas y con ganas de trabajar en un ambiente din&aacute;mico. Si te enorgullece dejar las habitaciones impecables y ayudar a que nuestros hu&eacute;spedes tengan una estancia agradable, esta es tu oportunidad.Responsabilidades principales:<ul><li>Limpiar y preparar habitaciones de hu&eacute;spedes seg&uacute;n los est&aacute;ndares de la marca Super 8</li><li>Cambiar s&aacute;banas, hacer las camas, aspirar alfombras y desempolvar muebles</li><li>Limpiar completamente los ba&ntilde;os (inodoro, lavabo, ba&ntilde;era/ducha y espejos)</li><li>Reemplazar toallas, jab&oacute;n, champ&uacute;, papel higi&eacute;nico y otros amenities</li><li>Vaciar la basura y colocar bolsas nuevas</li><li>Reportar cualquier problema de mantenimiento o art&iacute;culos perdidos</li><li>Mantener organizado el carrito de limpieza y los suministros</li><li>Ayudar con &aacute;reas comunes (pasillos, lobby) cuando sea necesario</li><li>Cumplir con la cuota diaria de habitaciones asignadas</li></ul>Requisitos:<ul><li>Experiencia previa en limpieza o housekeeping (experiencia en hoteles es una ventaja)</li><li>Capacidad para estar de pie durante largos periodos, levantar hasta 25 libras y agacharse frecuentemente</li><li>Atenci&oacute;n al detalle y gusto por la limpieza</li><li>Persona confiable, puntual y capaz de trabajar en equipo o de forma independiente</li><li>Disponibilidad para trabajar fines de semana y d&iacute;as festivos</li><li>Ingl&eacute;s b&aacute;sico es necesario; &iexcl;el espa&ntilde;ol es una gran ventaja!</li></ul>Lo que ofrecemos:<ul><li>Salario de $13/14 por hora</li><li>Horarios flexibles (tiempo completo o parcial)</li><li>Descuentos para empleados en estad&iacute;as de hotel</li><li>Oportunidades de crecimiento dentro de las propiedades Wyndham</li><li>Ambiente de trabajo amigable y de equipo</li></ul>C&oacute;mo aplicar:Puedes aplicar directamente en Indeed o presentarte en persona en la recepci&oacute;n del hotel.Menciona que vienes por la posici&oacute;n de &ldquo;Ama de Llaves&rdquo; o &ldquo;Housekeeper&rdquo;.&iexcl;Caminantes bienvenidos!Hilton es un empleador que ofrece igualdad de oportunidades.Job Types: Full-time, Part-time, Temporary, ContractPay: $13.00 - $14.00 per hourBenefits:<ul><li>401(k)</li></ul>Work Location: In person

Camarera de Hotel

Omni Hotels

Mokara Hotel & Spa
 
The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only Forbes four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one where exceptional is included.
 The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.
 
Assistant Director of Engineering
 
Overview: 
To provide technical and administrative assistance to the Director of Engineering Services and to assist the Director of Engineering Services in the operational aspect of the Engineering Department
 
Responsibilities: 
Assist the Director of Engineering Services in the full upkeep of the preventative maintenance, including the keeping of logs on work done, scheduling and the assignment of projects and other related tasks.
 
Assist the Director of Engineering Services in the procurement of supplies and the issuance of purchase orders.
 
Review work orders and assign work by priorities.
 
Maintain up-to-date inventories of heat, light & power and repair and maintenance supplies.
 
Respond to guest requests.
 Work with the Engineering staff on a shift basis and coordinates their activities.
 
Assume the full responsibility for the Engineering Department in the absence of the Director of Engineering Services
 
Have a thorough understanding of Omni's fire alarm procedures and emergency evacuation
 
Have a thorough understanding of Omni's job scenarios
 
Must be familiar with Omni's Systems and Services procedures
 
Qualifications: 
Must have extensive HVAC and mechanical experience.
 
Excellent oral and written communication skills.
 
Must be able to work a flexible schedule to include nights, weekends and holidays.
 
3-5 years of hotel engineering experience preferred.
 
Previous experience at a convention service hotel preferred.
 
Experience managing a crew of 5 or more.
 
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
 EEOC is the Law Poster.
 Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
 If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Assistant Director of Engineering

ALKO Hotels

ALKO HOTELS is a limited-service hotel development, ownership, and management company headquartered in Eugene, Oregon. With a focus on exceptional service and quality hotel products, ALKO HOTELS has a reputation for progressive and successful property management. The Executive Team, with over 30 years of experience, delivers great results in diverse market sectors such as university, urban, and growing markets. ALKO HOTELS prides itself on exceeding clients' expectations through technical expertise and in-depth market knowledge.Role DescriptionThis is a full-time on-site role for an Area Director of Hotel Operations at ALKO HOTELS located in Eugene, Oregon. Regional Directors are responsible for all areas of operation for the hotels that are under their supervision. This includes, but is not limited to, hotel sales, hotel profitability, personnel, and the overall condition of the property. Directors of Hotel Operations will report directly to the Corporate team and are in charge of 6 Hotels in Oregon. It is also the responsibility of the Area Director of Hotel Operations to step in and assist properties that are in transition from general managers, and includes taking on the role of general manager until the position has been filled.Qualifications<ul><li>Operations Management and Customer Service skills</li><li>Budgeting and Sales skills</li><li>Experience in the hospitality industry</li><li>Ability to train and delate teamwork throughout the property for success</li><li>Strong leadership and communication skills</li><li>Bachelor's degree in Hospitality Management or related field</li></ul>Requirements: College or higher level education10 years of Hotel operations experienceMinimum of 5 years at the Area Director of Operations level.Must be a strong leader, self-motivator, team builder, and willing toWork 50+ hours per week (minimum 5 days per week).Must have a vehicle and be ready to commute to each property, including one in Beaverton, as needed.General Responsibilities:<ul><li>Oversee the implementation of company plans and programs and ensure compliance with brand standards.</li><li>Uses business knowledge, sales and operational skills, and diverse sources of information, products, and tools to generate profitability and ensure high levels of customer satisfaction.</li><li>Conduct property visits and implement pre-opening systems for new projects.</li><li>Execute operational strategies and monitor property performance against defined expectations.</li><li>Create a clear system of accountability with General Managers.</li><li>Contribute on a regular basis to the training at the property level.</li><li>Develop and empower the development of hotel staff for progression in the company.</li><li>Negotiate skillfully to settle differences and win concessions without damaging relationships.</li><li>Implement ways for General Managers to hold employees accountable for their job performance.</li><li>Actively pursue learning and self-development to enhance personal, professional, and unit growth.</li><li>Keep abreast of new developments and trends in the market.</li><li>Understand and learn brands.</li><li>Become subject matter experts in ALKO Hotels policies and procedures.</li></ul>Regional Directors are expected to work a minimum schedule of Monday through Friday from 8:00 A.M. to 5:00 P.M., plus any other hours or weekend days as needed to complete their responsibilities. Regional Directors are expected to be on property either from 8:00 A.M. until 5:00 P.M. or from 8:30 A.M. until 5:30 P.M. Regional Directors are to notify the Corporate of their intended work schedule. When visiting properties more than 45 miles from their home, Regional Directors are to be in route to these properties by 8:00 A.M. and should never leave a property before 3:00 P.M.ResponsibilitiesThe main responsibility of the Regional Director will be to provide support for each of his managers and teams. By providing the necessary support for the manager, a Regional Director will develop the loyalty of the managers. In order to provide the necessary support for the manager, the Regional Director is expected to work shifts if needed to relieve a manager who is working extra hours because of the lack of help. The Regional Director is expected to work weekends when necessary to give the manager time off when no other help is available. The Regional Director is expected to help the manager interview when short of help and is expected to help the manager find help from other hotels in the system when needed. In general, the Regional Director is expected to perform any task that will lend support to the manager, not just those listed above.In addition to the responsibility of providing support to the manager, the Regional Director will be responsible for the duties listed below.<ul><li>Regional Directors are to spend at least one night a quarter at each property. This includes the properties in the city in which they live. Quarterly visit reports are to be completed for each visit; reports for two or more properties are not to be completed on the same overnight stay. Theses are to be turned in to the Corporate on a quarterly basis.</li><li>Regional Directors will complete a weekly time report and return it to the Corporate on a daily basis wih a daily Director of Operations Report..</li><li>Regional Directors will complete bi-monthly inspections at all properties as scheduled by the Corporate. Copies of the Inspections are to be turned in to the Corporate and to HR. Regional Directors are to follow up with the managers regularly to see that all items listed on the inspections are corrected.</li><li>Regional Directors are responsible for overseeing that company Inspections are corrected and returned to the Corporate and HR in a timely manner. They are also responsible for seeing that all corrections are completed on Franchise company inspections and are returned to the Corporate and HR in a timely manner.</li><li>Regional Directors are to complete a manager report for the manager&rsquo;s file on a quarterly basis.</li><li>Regional Directors will be in contact with their area salesperson (s) on a regular basis. Regional Directors will work with the manager and sales representative to monitor rates. Lower rates during slow periods, higher rates during busier times, and special events. Always know what is happening in your locations.</li><li>Regional Directors will follow up with and contact properties during special event weeks and weekends. Regional Directors will make sure that properties are not blocked out with block reservations until all rooms are sold. A Regional Director must begin this follow-up months in advance of the special event(s). During the event you the Regional Director will call the Hotel several times during the day and night to make sure that they are full. The Regional Director should spend time at the property during the event if necessary.</li><li>Regional Directors will monitor all costs closely, especially payrolls. Payrolls may need to be monitored on a weekly basis. If a property is having high payroll cost, it should be monitored on a daily basis.</li><li>Regional Directors will ultimately be responsible for the quality of employees employed by each of their Hotels. Regional Directors should work with the managers in hiring competent employees and may have to actually complete the hiring process, from running ads to interviewing, to hiring the employee. Regional Directors are to constantly monitor the staff training by the manager. Managers should be given a time frame in which to replace substandard employees. If the manager does not dismiss them, it will be the Regional Director&rsquo;s responsibility to do so.</li><li>Regional Directors are responsible for overseeing that all Accounts Receivables are collected in a timely manner. The Regional Director will make personal contact with all accounts 60 days past due and shall notify Corporate of the status of the account. Regional Directors are to continue contacting the past due accounts until the account is collected.</li><li>Regional Directors will be responsible for following up on credit card chargebacks and furnishing the proper documentation to the corporate office. Regional Directors need to monitor credit card procedure compliance by the managers and employees to prevent loss of revenue through credit card charge backs.</li><li>The Regional Director will be responsible for covering any hotel that may be without a manager for vacations, terminations, resignations, illness, or for any other reason that may leave a hotel without proper management.</li><li>The Regional Director&rsquo;s responsibilities are not limited to the above. A Regional Director will be responsible for performing those duties deemed necessary for the profitable management of the company.</li></ul>Revenue:Aggressively pursue revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget.Profit:Effectively manage and control all operational expenses, including labor, overtime, supplies, etc., enforce ALKO Hotels procurement guidelines, and seek and implement cost-saving strategies.Quality: Guest Service: Ensure that the hotel meets/exceeds ALKO Hotels and Brand standards for guest satisfaction.Training: Analyze service and quality issues, identify training needs, ensure implementation of training programs to optimize results, and adhere to ALKO Hotels' training guidelines and policies.Conducts monthly audits to ensure quality standards are to the brand and ALKO Hotels standards.Sales &amp; Marketing:Provide leadership support and direction to the sales team, by taking an active role in the preparation and implementation of the hotel&rsquo;s annual Marketing plan. Make sales calls to Key accounts and capitalize on all revenue opportunities. Sales calls with and without a Sales Manager will be expected.Community Involvement:Ensure good standing in the community by developing and maintaining relationships with the Chamber of Commerce, the Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations.Leadership:Leading: Motivate, coach, and train team members, set goals and hold team members accountable, and provide appropriate feedback, rewards, and recognition. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to ALKO Hotels' Standard Operating Procedures.Specific Responsibilities: Send a daily end-of-the-day activity and accomplishment email to Corporate Team Things mentioned on Daily Activities will include: Inspection Results (Can be breakfast room, guest rooms, Monthly, PM&rsquo;s, Surprise, safety inspection etc.). Sales Events (Can be sales calls, inquiries, group results, events attended). Budget Review (Can be forecasts, ordering changes, schedule changes, anything that affects revenue anticipated). Maintenance (Something they did or inquired about, out of order room detail, special things needed for ordering or additional inspections). Weekly Walk details along with what public area was given attention. Labor Develop and implement the approved business plan to attain and exceed the financial goals. Maintain a high personal visibility throughout the property. Gain and maintain excellent knowledge of local competition and general industry trends. Handle any emergencies at the hotel. Actively manage the financial statement and review and critique performance in a timely fashion. Teach the process to all members of the management team. Assess and/or ensure regular and timely assessment and performance reviews of all hotel associates and the processing of all personnel records. Closely monitor sales solicitation activities. Conduct daily individual meetings with each department head/manager to review the prior day&rsquo;s outcomes and today&rsquo;s goals. Conduct prescheduled weekly meetings with the department heads/managers. Conduct monthly and or quarterly staff meetings to update files or conduct training for all employees. Conduct a monthly safety meeting to ensure safety policies and procedures are known and followed by all associates. Ensure all associates are trained on emergency and security procedures and policies. Ensure that all property equipment is in good working condition. Successfully maintain adequate staffing. Audits on par stock in all areas to make sure that all required hotel supplies are ordered and stocked in advance of need. Performs audits on rooms and other operating areas. Provide effective leadership to hotel team members. Ensure hotel staff are provided with uniforms and name tags, and uphold property grooming standards. Ensures effective, timely, and accurate communications flow with regard to hotel policies and procedures. Corporate client handling and taking part in new client acquisition, along with the sales team , whenever required. Assisting in residential sales when required and developing strong sales prospects.Optimum Attributes: Willing to take responsibility and accountability for the team. Well-groomed and professional appearance. Willing to work on weekends and holidays if required. Effective communication skills. Good listener. Emphatic and tolerant. Open with praise, discreet with criticism. Consistent and congruent. Rational, prudent, and practical. Must be available 24/7 to respond to any guest or employee emergencies.Job Type: Full-timePay: Up to $110,000 per year depending on experienceBenefits:<ul><li>401(k)</li><li>401(k) Profit Sharing</li><li>Dental Insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Discretionary End of Year Bonus</li></ul>Schedule:<ul><li>9-hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekends as needed</li></ul>Work Location: In personJob Type: Full-timePay: Up to $110,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Director of Operations: 5 years (Preferred)</li></ul>Ability to Commute:<ul><li>Eugene, OR 97403 (Required)</li></ul>Ability to Relocate:<ul><li>Eugene, OR 97403: Relocate before starting work (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Area Director of Hotel Operations

Hilton

<div>
 A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
 
 
 
 What will I be doing?
 
 
 
 As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
 </li>
 <li>
 Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
 </li>
 <li>
 Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
 </li>
 <li>
 Respond to audits that are completed by the company to ensure continual improvement is achieved
 </li>
 <li>
 Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
 </li>
 <li>
 Comply and exceed hotel and company Service Standards
 </li>
 <li>
 Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
 </li>
 <li>
 Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
 </li>
 <li>
 Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
 </li>
 <li>
 Hold regular briefings and communication meetings with the HOD team
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
 </li>
 <li>
 Experience in managing budgets, revenue proposals and forecasting results
 </li>
 <li>
 In-depth knowledge of the hotel / leisure / service sector
 </li>
 <li>
 Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Ability to work under pressure
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of the hotel property management systems
 </li>
 <li>
 Previous experience in the same or similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 General Manager/Hotel Manager
</div>

Director of Operations

Sonesta

<div>We&rsquo;re Sonesta International Hotels.
 
The 8th largest hotel company in the U.S.&mdash;and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta&rsquo;s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive&mdash;bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The Sales Coordinator (SC) executes the sales strategy of the hotel, as defined by the Director of Sales, to ensure that occupancy, average daily rate, extended stay and market share goals are achieved. This includes assisting with client requests in a timely manner and efficiently handling all inquiries in absence of the Director of Sales. The SC will be required to perform general administrative duties, but not limited to, contracts, meeting room logistics, group rooming lists, and compiling/updating reports as needed. The SC will also handle Social, Military, Education, Religious and Fraternity (SMERF) group blocks and meetings as guided by the Director of Sales.
Job Description
DUTIES AND RESPONSIBILITIES:
<ul><li>Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.</li>
<li>Develop and maintain assigned segmentation goals to achieve revenue targets for the hotel.</li>
<li>Develop and maintain relationships with key clients in order to produce targeted room night goals.</li>
<li>Execute directives from the hotel Director of Sales (DOS) and Regional Sales Director (RSD) to effectively operate the Sales Office of the hotel.</li>
<li>Communicate operational problems that impact the effectiveness of hotels sales performance.</li>
<li>Work with group prospecting websites as defined by the DOS and/or RSD.</li>
<li>Assist in creating and implementing hotel-level tactical sales plans that drive measurable occupancy, average rate, and extended stay business volume.</li>
<li>Coordinate with other hotel-level departments to facilitate services agreed upon by the Sales Office and prospective clients.</li>
<li>Act as &ldquo;Manager on duty&rdquo; as required.</li>
<li>Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads.</li>
<li>Ensure compliance with federal, state and local laws regarding health, safety, food and alcohol services.</li>
<li>Perform other duties as assigned.</li>
</ul>QUALIFICATIONS AND REQUIREMENTS:
<ul><li>Previous background from the extended stay industry preferred.</li>
<li>Ability to speak, read, and write fluent English; other languages beneficial.</li>
<li>Professional verbal and written communication skills.</li>
<li>Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.</li>
<li>Problem solving, reasoning, motivating, organizational and training abilities.</li>
<li>Experience with Microsoft Office and Opera systems preferred.</li>
<li>Ability to travel including some overnight travel is required.</li>
<li>Valid driver&rsquo;s license required.</li>
<li>Frequently standing up, bending, climbing, kneeling, and moving about the facility.</li>
<li>Carrying, lifting or pulling items weighing up to 25 pounds.</li>
<li>Frequently handling objects and equipment.</li>
</ul>Additional Job Information/Anticipated
Pay Range
Pay range is $27.00 to $29.00.
The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
<ul><li>Medical, Dental and Vision Insurance</li></ul>
<ul><li>Health Savings Account with Company Match</li></ul>
<ul><li>401(k) Retirement Plan with Company Match</li></ul>
<ul><li>Paid Vacation and Sick Days</li></ul>
<ul><li>Sonesta Hotel Discounts</li></ul>
<ul><li>Educational Assistance</li></ul>
<ul><li>Paid Parental Leave</li></ul>
<ul><li>Company Paid Life Insurance</li></ul>
<ul><li>Company Paid Short Term and Long-Term Disability Insurance</li></ul>
<ul><li>Various Employee Perks and Discounts</li></ul>
<ul><li>Hospital Indemnity</li></ul>
<ul><li>Critical Illness Insurance</li></ul>
<ul><li>Accident Insurance</li></ul>
Go Beyond @SonestaHotels
WHO WE ARE
We are an organization made up of people, thoughts and ideas &ndash; all working towards fulfilling our simple mission: To wow every guest, team member, partner &amp; community we operate in by delivering quality, value &amp; amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.</div>

Area Sales & Events Coordinator

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 An Assistant Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.
 
 
 
 What will I be doing?
 
 
 
 As Assistant Director of Sales, you will be responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. An Assistant Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
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 Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
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 Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
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 Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
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 Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
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 Produce accurate and timely reports that meet the needs of the hotel and the management company
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 Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
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 Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
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 Contribute to relevant management meetings to develop and implement sales and marketing initiatives
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 Prepare company contracts for the hotel in accordance with current business and pricing conditions
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 Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
 
 
 
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 What are we looking for?
 
 
 
 An Assistant Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
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 Positive attitude and good communication skills
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 Commitment to delivering a high level of customer service
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 Excellent grooming standards
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 Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
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 Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
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 Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
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 Excellent organisational and planning skills
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 Experience in a similar role with a proven track record
 
 
 
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 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
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 Knowledge of local market
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 Knowledge of hospitality
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 Passion for sales and for achieving targets and objectives
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 Degree-level qualification in a relevant field would be advantageous
 
 
 
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 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
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Assistant Director of Sales

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