hotel front desk agent

Peddler's Village

<div><div>The Golden Plough Inn located in Peddler's Village ,is looking for a Full-time and Part-time Front Desk Agent to join our team!
Peddler's Village and the Golden Plough are located in Central Bucks County. Public transportation is not available to our location.
Become part of an organization that offers training, opportunities for growth, and a challenging and rewarding work environment.
Responsibilities and Duties<ul><li>
Welcome and register guests</li><li>
Make daily reservations</li><li>
Handle telephone inquiries relating to The Golden Plough Inn and Peddler's Village</li><li>
Displaying a friendly and positive attitude towards all guests</li><li>
Resolving guest issues promptly and professionally.</li></ul>
Qualifications and Skills<ul><li>
Ability to work rotating shifts (days, evenings, weekends &amp; holidays)</li><li>
High school graduate or equivalent.</li><li>
Previous hotel front office experience is preferred</li><li>
Basic computer skills</li><li>
Requires strong communication skills.</li></ul>
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will be required to walk, sit, climb stairs, use hands to finger, handle or feel objects, tools or controls: reach with hands and arms; balance, stoop, talk or hear. Employee must have the ability lift and/or move up to 20 pounds.
Thank you for your interest in working with the Golden Plough Inn. We hope to meet you soon!</div></div>

Hotel Front Desk Agent

Holiday Inn Express Hastings

OverviewWe are seeking a dynamic and personable Front Desk Agent to join our team! In this vital role, you will be the first point of contact for visitors, clients, and staff, creating a welcoming and professional environment. Your energetic approach and excellent communication skills will ensure smooth operations at the front desk while providing exceptional customer service. This paid position offers an exciting opportunity to develop your office management skills and gain experience in administrative support within a vibrant workplace.Responsibilities<ul><li>Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly</li><li>Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette</li><li>Handle data entry tasks accurately using spreadsheets, Microsoft Office, Google Workspace, and productivity software</li><li>Maintain organized filing systems, including document management and record keeping</li><li>Assist with calendar management and appointment scheduling for staff or management teams</li><li>Support office operations through clerical tasks such as proofreading, word processing, and filing</li><li>Provide customer support via phone or in person, addressing inquiries with professionalism and clarity</li><li>Utilize technical proficiency in computer skills to manage office equipment and software applications effectively</li></ul>Qualifications<ul><li>Proven office management or administrative experience, including front desk or receptionist roles such as dental or medical receptionist positions</li><li>Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, spreadsheets, and data entry tools</li><li>Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment</li><li>Exceptional customer service skills with a friendly demeanor and professional phone communication abilities</li><li>Bilingual capabilities are highly desirable to serve diverse client needs effectively</li><li>Experience with QuickBooks or bookkeeping is a plus for handling basic financial transactions</li><li>Knowledge of multi-line phone systems and office management practices is preferred</li><li>Ability to manage time effectively while maintaining accuracy in clerical tasks such as proofreading and filing</li></ul>Join us as a Front Desk Agent where your enthusiasm and organizational talent will make a real difference! This role offers valuable experience supporting daily office functions while engaging with a vibrant team dedicated to excellence. We are committed to fostering an inclusive environment that values your skills and supports your professional growth.Pay: From $15.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Staybridge Suites

<div>Job Description

Front Desk Agent
Department: Front Office

Reports To: Assistant General Manager

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview:

As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out process. You will be responsible for managing guest inquiries, reservations, and any issues that may arise.

Key Responsibilities:

Guest Service:

o Greet and welcome guests in a warm and friendly manner.

o Assist guests with check-in and check-out procedures, including room assignments and payment processing.

o Handle guest inquiries and requests promptly and efficiently.

o Provide information about hotel amenities, local attractions, and transportation options.

o Resolve guest complaints and issues in a timely and professional manner.

Reservations:

o Process reservations and cancellations.

o Manage room assignments and room blocks.

o Update and maintain accurate guest records.

Administrative Tasks:

o Answer phone calls and respond to emails.

o Maintain a clean and organized front desk area.

o Adhere to hotel policies and procedures.

o Assist with other tasks as assigned.

Qualifications:

. Excellent communication and interpersonal skills.

. Strong customer service orientation.

. Ability to multitask and prioritize tasks.

. Attention to detail and accuracy.

. Basic computer skills, including proficiency in property management systems.

. Previous experience in the hospitality industry preferred.

Perks &amp; Benefits:

. Medical, Dental, Vision

. Hotel Discounts

. Paid Time Off

. Employee Assistance program

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

EEO and ADA Statements

Staybridge Suites Charlotte Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.</div>

Front Desk Agent

Aimbridge Hospitality

<div>
 
 Join Our Team as a Front Desk Agent!
 
 
 
 The Front Desk Agent is the ultimate guest experience guru&mdash;mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You&rsquo;re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
 
 
 
 Key Skills/Responsibilities
 
 
 
 <ul>
 <li>
 Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it&rsquo;s a quick question or a big request, you&rsquo;re all about making their stay unforgettable.
 </li>
 <li>
 Communication Champ: You know how to get the message across&mdash;clearly, confidently, and with a smile. Whether it&rsquo;s chatting with guests or coordinating with the team, you keep things flowing smoothly.
 </li>
 <li>
 Quick-Thinking Problem Solver: When challenges pop up, you&rsquo;re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
 </li>
 <li>
 Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
 
 
 </li>
 </ul>
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; experience in a hotel or related field preferred.
 </li>
 <li>
 Familiarity with hotel management software and Microsoft Office suite.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
 
 
 <ul>
 <li>
 Now offering Daily Pay! Ask your Recruiter for more details
 </li>
 <li>
 Medical, Dental, and Vision Coverage
 </li>
 <li>
 Short-Term and Long-Term Disability Income
 </li>
 <li>
 Term Life and AD&amp;D Insurance
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 401k Retirement Plan
 
 
 </li>
 </ul>
 
 Property Information
 
 
 
 The Fairfield Inn &amp; Suites Galesburg is located across the street from Sandburg Mall, and just a short drive from both Carl Sandburg College and Knox College. This hotel by Marriott has modern amenities which allow travelers to work and relax, including free WiFi, free breakfast featuring a variety of selections, a 24-hour fitness facility, and a heated indoor pool with hot tub. Whether guests are staying for business or leisure, they can stay at ease with area attractions like the Galesburg Railroad Museum, Orpheum Theatre, and Discover Depot just minutes away. Nearby businesses include BNSF Railroad, Blick Art Materials, OSF St. Mary Medical Center and Cottage Hospital. The Galesburg, IL Amtrak Station is just minutes away, and the Quad City Airport and Peoria Airport are both a reasonable commute from Galesburg. At the Fairfield Inn &amp; Suites Galesburg, our guests are our #1 priority.
</div>

Fairfield Inn & Suites Galesburg - Front Desk Agent

The Indigo Road Hospitality Group

<div>
 Hospitality Starts Here:
 
 
 Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!
 
 
 Why Us:
 
 
 Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.
 
 
 The Role:
 
 
 Our hotel team is seeking a highly motivated and detail-oriented individual to join our front desk team as a Front Desk Agent. In this key role, you will be the first point of contact for our valued guests, playing a vital role in ensuring their comfort and satisfaction throughout their stay.
 
 
 What we will ask of you:
 
 
 <ul>
 <li>
 Always provide excellent and attentive service to guests.
 </li>
 <li>
 Handle confidential information, including guest records, with a high degree of integrity.
 </li>
 <li>
 Ensure proper credit card and key control policies are followed accurately.
 </li>
 <li>
 Obtain and verify essential guest information; ensure accuracy and completeness of all records for guest check-in/check-out needs, inquiries and reported problems.
 </li>
 <li>
 Responsible for knowing hotel emergency procedures.
 </li>
 <li>
 Maintain accurate accounts of cash, and credit transactions.
 </li>
 <li>
 Maintain the integrity of the guests&rsquo; privacy, including confidentiality of personal information.
 </li>
 <li>
 Process check-ins, check-outs, and room assignments, assist with luggage when necessary.
 </li>
 <li>
 Maintain the integrity of Company proprietary information and protect Company assets.
 </li>
 <li>
 Maintain complete knowledge in the use of all office equipment, and property management systems.
 </li>
 <li>
 Follow all company safety and security policies and procedures. Report accidents, injuries and unsafe conditions.
 </li>
 <li>
 Attend required training and meetings.
 </li>
 <li>
 Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
 </li>
 <li>
 Proficiency in Microsoft Word, Outlook and Excel preferred.
 
 
 
 </li>
 </ul>
 Requirements for Success:
 
 
 <ul>
 <li>
 Have a positive energy, be ready to assist fellow support staff and work as a team player
 </li>
 <li>
 One or more years of employment in similar position or equivalent preferred
 </li>
 <li>
 Additional education, training, or certification preferred
 </li>
 <li>
 Positive, friendly, and enthusiastic mindset with an excellent record of hotel management
 </li>
 <li>
 Ability to communicate effectively with fellow leaders, managers, employees, and all guests
 </li>
 <li>
 Strong problem management skills with accuracy in quickly handling emergency situations and providing solutions
 </li>
 <li>
 Must be able to work days, nights, weekends and holidays
 </li>
 <li>
 Ability to constantly stand and walk with occasional stooping, kneeling, ascending, reaching, pushing, pulling, or lifting
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Opportunity to be part of a dynamic and growing hospitality team.
 </li>
 <li>
 Fast-paced and rewarding work environment.
 
 
 
 </li>
 </ul>
 The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
 
 
 The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
</div>

Home2 Tooele

Night AuditorCome join the Award-winning Magnus Hotel Management team at our Brand New Home2 Suites by Hilton, where we strive to be one of the best hotels in Northern Utah. Guest satisfaction is a top priority. We work together as a team to create a culture of safety, quality and integrity.About you:What does hospitality mean to you? Do you like getting to know new people from all over? Or do you like seeing them smile after a good night&rsquo;s stay? Whatever it is, your drive to make people feel welcome is important to us. People who fit well here at Home2 Suites by Hilton have a commitment to quality &amp; people in everything they do. Our team members understand the importance of a home away from home and try their best to make people feel at home here.About us:Our team members understand our vision, contribute to our mission, thrive on hard work and good, honest values. We empower on-site staff to take responsibility and pride in their hotel.A day in the life:&middot; The Front Desk Log will be reviewed for any unusual situations or conditions. The outgoing Front office Clerk should also be asked about any situations which may have been omitted from the log.&middot; Post all telephone, food, and miscellaneous charges to the guest folios.&middot; Ability to stand and move throughout the Front Office area and continually perform essential functions.&middot; Review all check-out folios to ensure a zero balance and that approval codes have been posted for all credit card vouchers.&middot; Follow established procedures for night audit. Systems vary from property to property.&middot; Review the next day&rsquo;s reservations and ensure that all appropriate information is included. Place any reservations with discrepancies noted in front of the guest ledger bucket to be reviewed by the Front Office Manager in the morning.&middot; Prepare the Housekeeping/Rooms Status Report.&middot; At the end of the shift, prepare a Shift Reconciliation Report and count the cash in the drawer. The Front Office Manager or designee must verify and record the deposit in the Shift Deposit Log. The deposit is then dropped into the locked safe.&middot; Write into the Front Desk Log any information pertinent to the next shift.&middot; Review the general situation and any unusual circumstances with the morning front desk clerk.&middot; Note any messages or mail in the message/mail slots and ensure that the message light has been turned on for the appropriate room.&middot; Check the front desk for cleanliness and order.&middot; Once a week all reservations for a one-month period in the bucket should be removed and checked against the reservations control system for accuracy.&middot; Other duties as assignedSkills you&rsquo;ll need:&middot; High School Diploma or GED preferred.&middot; Prior hotel front desk/night audit experience preferred.&middot; Ability to stand/walk for entire shift.&middot; Lift up to 25lbs regularly, lift up to 40lbs occasionally.&middot; Ability to follow written or verbal instructions&middot; Ability to follow safety procedures.Benefits and Rewards:Fulltime (30-40 hours/week) and Part-time (as needed, up to 28 hours/week) positions available. Starting wage is $14.00/hr, Fulltime employees are eligible for health, dental and vision insurance; basic life and AD&amp;D insurance; paid-time-off and holiday pay.Magnus Hotel Management (MHM) is a Drug-Free Workplace and an EEO employer.Job Types: Full-time, Part-timePay: $14.00 - $15.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Tooele, UT 84074 (Required)</li></ul>Ability to Relocate:<ul><li>Tooele, UT 84074: Relocate before starting work (Required)</li></ul>Work Location: In person

Hotel Night Auditor

Sandpiper Hospitality

<div><h2 class="jobSectionHeader">Guest Services Ambassador 2 (GSA 2): The On-Site Operations Specialist!</h2> 
Your Challenge: Deliver Flawless Front Desk Service, Anchor Overnight Emergency Coverage, and Live On-Site to Ensure 24/7 Operational Excellence!
Ready for a unique and high-responsibility role that combines daily operational duties with mandatory on-site availability? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next GSA 2!
This position is the critical operational bridge between the daily management team and overnight safety. You'll work four front desk shifts (Monday&ndash;Thursday) and provide two On-Call Overnight shifts (Monday and Tuesday nights). The role requires you to live in the hotel to ensure continuous operational excellence and compliance with the hotel&rsquo;s fraternization policy.<h3 class="jobSectionHeader"> 
The On-Site Mandate and Shift Structure</h3><ul><li> 
Housing Requirement: You are required to live in the hotel and must comply with the fraternization policy.</li><li>
Primary Schedule: Typically works four &quot;B&quot; shifts (Front Desk, Monday&ndash;Thursday).</li><li>
On-Call Overnight: Responsible for on-call overnight shifts, typically Monday and Tuesday nights.</li></ul><h3 class="jobSectionHeader"> 
Your Essential Operational &amp; Guest Duties</h3> 
As the GSA 2, you are key to executing front desk administration, maintaining service standards, and providing necessary emergency coverage.
Key Responsibilities Include:<ul><li>
Guest Satisfaction &amp; Feedback: Routinely meet with and solicit comments from guests to maximize satisfaction. Respond to situations as they arise and manage guest conflict calmly.</li><li>
Front Desk Administration: Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Respond to guest service calls efficiently.</li><li>
Quality &amp; Safety: Inspect studios and public spaces daily according to the Clean &amp; Safe brand standards. Act according to procedure in the event of an emergency or accident and accurately follow all policies and procedures.</li><li>
Sales &amp; Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue. Maintain effective sales of ancillary offerings to accommodate guests&rsquo; needs.</li></ul><h3 class="jobSectionHeader"> 
Team Support and Additional Duties</h3><ul><li> 
Personnel Development: Assist with the training of all team members as necessary. Demonstrate to the team how to effectively follow the &ldquo;Say Yes to a Simple Request&rdquo; program.</li><li>
Property Support: Perform Laundry Duties (sorting, washing, drying, and folding linens/terry, cleaning facilities). Cross-train on the duties of all non-management staff members to provide essential backup as needed.</li></ul><h3 class="jobSectionHeader"> 
On-Call Overnight Specifics</h3><ul><li> 
Emergency Response: Will respond only to emergencies and calls forwarded from the Overnight Headquarters for resolution.</li><li>
Availability: Must stay within 30 minutes of the hotel to be able to provide necessary guest response.</li><li>
Communication: Will carry the hotel&rsquo;s cell phone when on overnight on-call shifts, responding appropriately when calls are forwarded for resolution.</li><li>
Work Tracking: Will clock in and out when fulfilling any and all duties of the overnight shift.</li></ul> 
Ready to step into this critical on-site role that demands reliability, service excellence, and dedication to safety?</div>

WSS - Hotel Front Desk (GSA) 2

Search 3097+ Hotel front desk agent jobs near you this August. New roles added regularly across leading industries. Apply today.

3097 hotel front desk agent jobs Near Me

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Hotel Night Auditor

WSS - Hotel Front Desk (GSA) 2