hotel front desk agent

Quality inn Edison

We are looking for a friendly and reliable Front Desk Agent to join our team. This role involves assisting guests with check-ins, check-outs, reservations, and general inquiries to ensure a positive stay.Responsibilities<ul><li>Greet and assist hotel guests</li><li>Check guests in and out</li><li>Answer phones and manage reservations</li><li>Process payments and maintain records</li><li>Coordinate with housekeeping on room status</li></ul>Qualifications<ul><li>Hotel experience preferred</li><li>Basic computer skills</li><li>Reliable and professional attitude</li></ul>Schedule: Morning or afternoon shifts; weekends and holidays requiredBenefits:<ul><li>Paid Sick Leave</li><li>Flexible schedule and employee hotel discounts</li></ul>Job Types: Part-time, Full-timePay: $16.00 - $18.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Schedule:<ul><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekend availability</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>hotel front desk: 1 year (Required)</li></ul>Work Location: In person

Hotel Front Desk Agent

Hotel 43

<div>
 This job was posted by https://idahoworks.gov : For more information,
 
 
 please see: https://idahoworks.gov/jobs/2504312 Description:
 
 
 <ul>
 <li>
 Experts in the art of hospitality, Hotel 43 and the Block22 Companies
 
 
 </li>
 </ul>
 create memorable experiences. We are a destination for experiences
 
 
 beyond the ordinary, the heart of downtown Boise**. **As a front desk
 
 
 agent at Hotel 43, youll deliver personalized service with poise and
 
 
 professionalism, setting the tone for a seamless and elevated guest
 
 
 experience.**
 
 
 \
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Answer property questions; provide accurate information regarding
 
 
 </li>
 </ul>
 hotel amenities, rooms, restaurants, and directions.
 
 
 <ul>
 <li>
 Performs all front desk duties including check-in, check-out, room
 
 
 </li>
 </ul>
 assignments, and guest key issue.
 
 
 <ul>
 <li>
 Verify charges, collect payment and post to the corresponding guest
 
 
 </li>
 </ul>
 folio in an accurate and efficient manner.
 
 
 <ul>
 <li>
 Assist in the coordination and support of other departments as
 
 
 </li>
 </ul>
 necessary.
 
 
 <ul>
 <li>
 Respond to and resolve guest complaints, creatively solve problems,
 
 
 </li>
 </ul>
 anticipate, recognize, evaluate, and resolve potential difficulties.
 
 
 <ul>
 <li>
 Create, change, and understand guest &amp; group reservations.
 </li>
 <li>
 Maintain the appearance and operations of the front desk, lobby, and
 
 
 </li>
 </ul>
 gift shop.
 
 
 <ul>
 <li>
 Attend periodic department trainings &amp; meetings.
 </li>
 <li>
 Complete all duties in accordance with property standards and adhere
 
 
 </li>
 </ul>
 
 To All Company Policies And Legal Requirements Regarding Safety,
 
 
 
 health, and welfare of guests, employees, and the property.
 
 
 <ul>
 <li>
 Provide genuine hospitality engage with guests, create experiences,
 
 
 </li>
 </ul>
 and deliver exceptional customer service.
 
 
 <ul>
 <li>
 Other related duties as assigned.
 
 
 </li>
 </ul>
 \
 
 
 Requirements:
 
 
 <ul>
 <li>
 Excellent written &amp; verbal communication skills
 </li>
 <li>
 Consistent positive attitude
 </li>
 <li>
 Ability to problem solve &amp; multi-task
 </li>
 <li>
 Ability to work well independently, &amp; as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 </li>
 <li>
 Ability to stand for long periods of time
 </li>
 <li>
 Must be available on weekends &amp; holidays
 </li>
 <li>
 Previous experience in customer service is a plus
 
 
 </li>
 </ul>
 Physical Requirements:
 
 
 Prolonged periods of standing at front desk and working on a computer.
 
 
 Ability to lift, carry and manipulate various items (ex: luggage)
 
 
 weighing up to 50 pounds
 
 
 \
 
 
 <ul>
 <li>
 Block 22, LLC is proud to offer a comprehensive benefit package to its
 
 
 </li>
 </ul>
 full-time employees**
 
 
 \
 
 
 Successful candidates exhibit the core values of **Teamwork, Respect,
 
 
 Integrity** and **Passion** while delivering our core purpose **of
 
 
 serving and inspiring our communities by creating memorable experiences
 
 
 through integrity and teamwork.**
 
 
 \
 
 
 \
 
 
 \
 
 
 Equal Opportunity Employer, including disability/protected veterans\
 
 
 \
 
 
 ![](https://www.click2apply.net/v/5GrXZjtYjWJoVUbeVCplK7)\
 
 
 \
 
 
 Equal employment opportunity, including veterans and individuals with
 
 
 disabilities.\
 
 
 \
 
 
 PI282571855
</div>

Hotel 43 Front Desk Agent

TownePlace Suites by Marriott Sidney

This position for someone with a flexible schedule as hours will include mainly 2pm-10pm shifts along with some 6am-2pm shifts.We are looking for a Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service, we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities<ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Communicate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li></ul>This position for someone with a flexible schedule as hours will include mainly 2pm-10pm shifts along with some 6am-2pm shifts.Job Types: Full-time, Part-timePay: From $13.25 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>The hours for this position include some 6am-2pm shifts and some 2pm-10pm shifts. Are you willing to work these hours?</li></ul>Work Location: In person

Hilton Jackson

<div>
 We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You&rsquo;ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
 
 
 
 Mainly 3 pm to 11 pm and anytime on the weekend
 
 
 
 
 Compensation:
 
 $14.50 hourly
</div>

Hampton by Hilton

<div>Benefits:<ul><li>
Medical Insurance</li><li>
Vision Insurance</li><li>
Dental Insurance</li><li>
401(K) Match</li><li>
Paid Time Off</li></ul>
JOB SUMMARY: Assists guest check-ins, processes reservations, and coordinates guests&rsquo; services through various departments. 
 
QUALIFICATIONS<ul><li>
Hilton Brand Experience with PEP experience is a PLUS</li><li>
1 year hotel front desk experience preferred</li><li>
1 year Customer Service experience required</li><li>
Strong Work Ethic</li><li>
Ability to be a team-player.</li><li>
Willingness to work 2 night audit and 3 day shifts is highly desirable in a candidate.</li></ul>
ESSENTIAL FUNCTIONS:<ul><li>
Provides courteous guest service by responding promptly and efficiently to inquiries, requests and complaints, and by accurately processing guest mail and messages.</li><li>
Coordinates the delivery of guest services by other hotel departments and outside businesses</li><li>
Processes all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, in person and via the applicable franchise system.</li><li>
Check-in and Check-out departing guests in the most efficient manner possible, following all established procedures and policies.</li><li>
Maximizes room revenue and occupancy levels through suggestive selling.</li><li>
Applies knowledge of marketing programs applicable to the hotel, local area and all hotel functions and outlets, and properly presents the programs to guests.</li><li>
Handles departmental accounting of monies, receipts, guest accounts and other forms of credit. Operates the department's cash register.</li><li>
Maintains information and communication sources such as room rack, telephone information rack, log book and applicable franchise directories.</li><li>
Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls and the paging of guests.</li><li>
Operates the applicable franchise terminal and performs designated training and maintenance tasks.</li><li>
Monitors in-house computer accuracy to ensure maximum occupancy.</li><li>
Examines the day's reservations for correct date, type of room reserved, and any special requests.</li><li>
Complies with the hotel's security and emergency procedures as well as operational policies and procedures.</li><li>
Complies with all corporate office and applicable franchise policies and procedures.</li><li>
Maintains order and cleanliness of the front desk area.</li><li>
Provides assistance to other employees to contribute to the smooth operation of the department and hotel.</li><li>
Complete all items on checklist prior to completing shift close out.</li><li>
Participates in MOD schedule with Front Desk Manager or General Manager are off property.</li><li>
Performs other related unrelated tasks as assigned by management.</li></ul>
JOB SPECIFICATIONS:<ul><li>
Environmental Conditions<ul><li>
95% Inside: Protection from weather conditions but not necessarily from temperature changes.</li><li>
5% Outside: No protection from weather conditions during property walks and inspections.</li></ul></li><li>
Essential Skills<ul><li>
Requires familiarity with applicable franchise front desk standards and procedures or ability (gained through 2+ years previous experience related employment or front desk experience) to quickly become familiar with applicable franchise standards and procedures.
</li><li>Must possess knowledge of hotel interdepartmental relationships as well as all operations pertaining to front desk: Reservations, Guest Registration, Concierges Services, Telephone Services, and Guest Accounting.</li><li>
Must have ability to handle/resolve guest complaints and/or knowledge/understanding of when and how to direct the guest to receive assistance.
</li><li>Must have ability to professionally represent the hotel, deal positively with the public, and possess pleasant telephone manner.
</li><li>Knowledgeable in Reservations/Inventory management.
</li></ul></li><li>Educational/Vocational Preparation<ul><li>
High school graduate or equivalent.
</li><li>Previous hotel front office experience preferred; however, ability gained through 2+ years related employment (sales, resort, marketing) or on-the-job training may substitute for actual front office experience.</li></ul></li></ul>
9v6BKGZdmZ</div>

Grand Naniloa Hotel Hilo - DoubleTree by Hilton

<div>
 We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You&rsquo;ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
 
 
 
 Compensation:
 
 $18.50 per hour
</div>

Hotel Front Desk Agent - Part Time

Peachtree Group Hospitality Management

<div>
 Job Details
 
 
 
 Description
 
 
 
 The
 
 Front Desk Agent
 
 is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
 
 
 Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
</div>

Hotel Front Desk Agent - AM Shift

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Hotel Front Desk Agent

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Hotel Front Desk Agent

Hotel Front Desk Agent

Hotel Front Desk Agent - Part Time

Hotel Front Desk Agent - AM Shift