hotel front desk agent

Holiday Inn Express Elizabeth-Newark Airport

Hotel Front Desk AgentJoin our team as a Front Desk Agent and be the first point of contact for our valued guests! As a Front Desk Agent, you will play a vital role in providing exceptional guest service and ensuring a smooth check-in/check-out process.We are looking for individuals who are friendly, professional, and have a passion for delivering outstanding customer service. If you enjoy interacting with people from all walks of life and thrive in a fast-paced environment, this is the perfect opportunity for you!We offer benefits such as dental and vision insurance, paid time off, employee discounts for IHG brand travel, and opportunities for career growth within our organization!If you are ready to join our team and make a positive impact on our guests' experience, please submit your application today. We look forward to hearing from you!Responsibilities- Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Answer phone calls and respond to guest inquiries - Provide information about hotel amenities, services, and local attractions - Handle guest complaints or concerns with patience and professionalism - Process payments and maintain accurate records - Assist with reservations and room assignments - Maintain a clean and organized front desk areaQualifications- Excellent customer service and communication skills - Strong attention to detail and organizational abilities - Ability to multitask and prioritize tasks effectively - Proficient in computer software and office phone systems - Previous experience in a similar customer service role is preferredPay: From $16.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Hotel Front Desk: 1 year (Preferred)</li><li>Customer Service: 1 year (Required)</li><li>Hotel: 1 year (Preferred)</li></ul>Work Location: In person

Hotel Front Desk Agent

Fairfield Inn & Suites

Job Overview We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle guest inquiries and concerns efficiently. Experience is not necessary but is a plus.AvailabilitySeeking morning shift (7am to 3pm) applicants with open availability on weekends.Responsibilities<ul><li>Greet guests upon arrival with a warm and friendly demeanor.</li><li>Manage check-in and check-out processes efficiently.</li><li>Handle guest inquiries, requests, and complaints with professionalism.</li><li>Maintain accurate records of guest information and reservations using phone systems.</li><li>Provide information about hotel amenities, services, and local attractions.</li><li>Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.</li><li>Process payments and manage billing inquiries.</li><li>Uphold high standards of phone etiquette when answering calls from guests.</li></ul>Experience<ul><li>Previous experience in customer service or guest relations is highly desirable.</li><li>Familiarity with hospitality management principles is a plus.</li><li>Proficiency in using phone systems and hotel management software is beneficial.</li><li>A passion for providing excellent service in a fast-paced environment is essential.</li></ul>Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests!Job Types: Full-time, Part-timePay: $14.00 - $15.00 per hourBenefits:<ul><li>Employee discount</li></ul>People with a criminal record are encouraged to applyLocation:<ul><li>Lexington, KY 40511 (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Lexington, KY 40511 (Required)</li></ul>Work Location: In person

Holiday Inn Express and Suites

We are seeking 1 dedicated Front Desk Agent to join our team in providing exceptional customer service in a hospitality setting. If you have a passion for guest relations and creating memorable experiences, we want to hear from you.Duties - Greet guests upon arrival and provide a warm welcome - Assist guests with check-in and check-out procedures - Handle guest inquiries and provide accurate information about the hotel amenities and services - Manage reservations and room assignments efficiently - Utilize phone systems to answer calls and direct them appropriately - Ensure the front desk area is organized and presentable at all timesRequirements - Prior experience in customer service, preferably in a hotel or resort setting - Strong communication skills with the ability to interact effectively with guests from diverse backgrounds - Proficiency in multilingual communication is a plus - Knowledge of hotel management software is advantageous - Ability to work in a fast-paced environment while maintaining a positive attitude- Approx 16-24 hours per week (must be able to work 1 shift 7a-5:30 pm &amp; 2 evening shifts, 3p to 11p)<ul><li>Come by to fill out an application and bring a resume if you have one.</li></ul>***Please no phone calls.***1 year Hotel Front Desk experience preferred***Opera experience is beneficial.Job Type: Part-timePay: From $15.00 per hourBenefits:<ul><li>Employee discount</li></ul>Application Question(s):<ul><li>Are you available at least shift 7 am-5:30 pm?</li><li>This positions requires working weekends. Are you available to work Fridays?</li><li>This positions requires working weekends. Are you available to work Saturday?</li><li>This positions requires working weekends. Are you available to work Sundays?</li></ul>Work Location: In person

We are looking for a Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. All shifts needed including weekends.Responsibilities<ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li></ul>Skills<ul><li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li><li>Experience with hotel reservations software, like OPERA and RoomKeyPMS</li><li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li></ul>All guests as well as staff are required to wear a mask when in public spaces.Job Types: Part-time, Full-timePay: $16.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Hotel Experience: 1 year (Preferred)</li><li>Front Desk: 1 year (Preferred)</li></ul>Work Location: In person

Front Desk Agent

The Ghoman Group

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 AM Front Desk / PM Front Desk
 
 
 Pay Rate : $16 - $20 per hour
 
 
 Job responsibilities :
 
 
 Front Desk Agent Job Description:
 
 
 We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests&rsquo; payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.
 
 
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 Address - Holiday Inn Indianapolis Airport North, 5601 Fortune circle w Indianapolis Indiana 46241
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 Joining: Immediately !!!
 
 
 
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 </ul>
 Contact Person : Rachel Jean +1 (616) 405-2931
 
 
 Front Desk Agent Responsibilities:
 
 
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 Greeting and thanking guests in a sincere, friendly manner.
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 Checking guests in on arrival and out on departure.
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 Posting charges to appropriate guest accounts.
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 Anticipating and addressing guests' needs, and resolving their problems and complaints.
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 Assisting guests with disabilities.
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 Operating switchboard and assisting with inquiries.
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 Assisting the reservations manager with taking reservations.
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 Collaborating and communicating with other internal departments to ensure guest satisfaction.
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 Complying with company procedures and safety policies.
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 Performing duties on a daily checklist.
 
 
 
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 </ul>
 Job Qualification :
 
 
 Front Desk Agent Requirements:
 
 
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 High school diploma or suitable equivalent.
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 1+ years of front desk agent experience preferred.
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 Well-groomed, professional appearance.
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 Outstanding written and verbal communication skills.
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 Team player.
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 Physically agile, and able to stand for extended periods.
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 Available to work shifts, over weekends, and on public holidays.
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 </ul>
</div>

Front Desk-Holiday Inn Fortune Cir.

Motel 6

<div>
 
 Benefits/Perks
 
 
 
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 Flexible Scheduling
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 Career Advancement Opportunities
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 Competitive Compensation
 
 
 
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 </ul>
 
 Job Summary
 
 
 
 We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
 
 
 
 Responsibilities:
 
 
 
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 Monitor the maintain knowledge of hotel operations and activities
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 Take reservations and answer questions via phone, email, and in-person
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 Build rapport with guests and identify their needs through friendly conversation and open-ended questions
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 Describe the features and amenities of guest rooms
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 Ensure compliance with health and quality standards
 
 
 
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 </ul>
 
 Qualifications
 
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 Friendly and outgoing personality
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 Familiarity with hospitality industry standards
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 Proficient in English; knowledge of other languages is a plus
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 Computer literacy
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 Able to resolve issues with a customer-focused orientation
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 Able to lift 30 pounds
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</div>

A-1 Hospitality Group

<div>
 We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest&rsquo;s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
 
 
 Benefits:
 
 
 <ul>
 <li>
 Sick Pay
 </li>
 <li>
 Hotel Discounts
 
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 Perform all check-in and check-out tasks
 
 
 Manage online and phone reservations
 
 
 Inform customers about payment methods and verify their credit card data
 
 
 Register guests collecting necessary information (like contact details and exact dates of their stay)
 
 
 Welcome guests upon their arrival and assign rooms
 
 
 Provide information about our hotel, available rooms, rates, and amenities
 
 
 Respond to clients&rsquo; complaints in a timely and professional manner
 
 
 Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests&rsquo; needs
 
 
 Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
 
 
 Upsell additional facilities and services, when appropriate
 
 
 Maintain updated records of bookings and payments
 
 
 
 Qualifications
 
 
 
 Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
 
 
 Experience with hotel reservations software, like OnQ or Opera
 
 
 Customer service experience
 
 
 Excellent communication and organizational skills
 
 
 <ul>
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 Must be willing to work weekends, holidays, and different shift times.
 
 
 
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 </ul>
 We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
</div>

Front Desk Agent - Part Time

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2741 hotel front desk agent jobs Near Me

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Front Desk Agent - Part Time