hotel front desk agent

Hilton

<div><p>Front Desk Agent - Conrad Istanbul Bosphorus</p><p>
A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.</p><br>
<p></p><p><br>
<b>What will I be doing?</b></p>
<p></p><p>As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<p></p><ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul><p><b>What are we looking for?</b></p>
<p></p><p>Front Desk Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<p></p><ul><li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li>
</ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Previous experience in cash handling</li><br>
</ul><p></p><p><br>
<b>What will it be like to work for Hilton?</b></p>
<p></p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Front Desk Agent - Conrad Istanbul Bosphorus

MGroup Hospitality

<p>The Front Desk Agent oversees the operation of the front desk to maintain the highest productivity, employee morale, and guest service possible.</p><p><b>RESPONSIBILITIES</b></p><ul><li>Greet, register, and assign rooms to guests of hotels.</li><li>Verify customers' credit, and establish how the customer will pay for the accommodation.</li><li>Contact housekeeping or maintenance staff when guests report problems.</li><li>Make and confirm reservations.</li><li>Issue room keys and escort instructions to bellhops.</li><li>Keep records of room availability and guests' accounts, manually or using computers.</li><li>Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.</li><li>Compute bills, collect payments, and make change for guests.</li><li>Record guest comments or complaints, referring customers to managers as necessary.</li><li>Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.</li><li>Clean and maintain lobby and common areas, such as restocking supplies and watering plants.</li><li>Advise housekeeping staff when rooms have been vacated and are ready for cleaning</li><li>Smiles and greets all guests immediately in a gracious and professional manner; handles all guest questions and problems within empowerment guidelines.</li></ul><p><b>QUALIFICATIONS</b></p><p>Education &amp; Experience:</p><ul><li>High School Graduate or General Education Degree (GED).</li><li>Prior hotel front desk experience is preferred.</li><li>Basic computer skills required.</li><li>Must be available to work weekday and weekend shifts.</li></ul><p>Job Type: Part-time</p><p>Pay: $16.50 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Experience:</p><ul><li>Hotel experience: 2 years (Preferred)</li><li>Customer service: 2 years (Preferred)</li></ul><p>Ability to Relocate:</p><ul><li>Vista, CA 92081: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Front Desk Agent PT

Rotana Hotels

<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.</p><p>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:</p><ul><li>Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure</li><li>Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed</li><li>Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests</li><li>Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries</li><li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels</li><li>Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures</li><li>Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems</li><li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed</li><li>Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</li></ul>

Front Desk Agent - Arabic Speaker

Millennium Hotel and Convention Centre Kuwait

<div><p>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.</p><p><b>
Key Job Responsibilities:</b></p><ul>
<li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li>
<li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li>
<li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li>
<li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li>
<li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li>
<li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li>
<li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li>
<li>Safeguard guest privacy by refraining from disclosing any guest details.</li>
<li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Front Desk Agent

M Hotel Al Dana Makkah

<div><p>Guest Service Agent / Front Office Host</p><p>
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.</p><br>
<p><br>
<b>What will I be doing?</b></p><br>
<p>As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:</p>
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul><b>What are we looking for?</b><p><br>
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Previous experience in a customer-focused industry</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Calm, efficient, and organized with great attention to detail</li>
<li>Ability to multi-task while maintaining a positive attitude when working with a Guest</li>
<li>Professional manner with an emphasis on hospitality and guest service</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Previous experience in cash handling</li>
<li>Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors</li>
<li>Conflict resolution experience</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Guest Service Agent / Front Office Host

Georges Hotel

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><p>
Our new recruit(s) will be a member(s) of a Front Office team whose main objective is to achieve maximum guest satisfaction and perfect standards of customer service for one of the best luxury hospitality brands in Istanbul.<br>
<br>
The focus is on excellent communication with our guests and within our team, a welcoming, well-groomed, professional and personal attitude and an obsession for ethics, detail and perfection.<br>
<br>
The ideal candidate(s) will have seamless conversational skills, is able to express themselves clearly in both written and spoken English and Turkish, have familiarity with and the will to be a part of the luxury hotel industry. Training will be provided continuously.</p><h2 class="jobSectionHeader"><b>
Required Skills</b></h2><div><br>
<br>
<ul><li>University graduates, this is your chance!</li>
<li>Minimum 2 years of experience in hospitality industry, definitely works!</li>
<li>Familiarity with hotel operational systems and Front Office environment is necessary.</li>
<li>Knowledge of Opera PMS is a big plus!</li>
<li>CMS experience would be amazing!</li>
<li>Very good command of English is a &quot;must&quot;!!!</li>
<li>Friendly and welcoming personality, will make you very popular everywhere.</li>
<li>Professional, positive and attentive attitude, always works.</li>
<li>Flexible working hours should not scare you, it's a hotel, we are open 24/7 :)</li>
</ul>
<br>
Please send a full CV.</div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>Summary Info</b></h2><ul>
<div><p><b>Position</b></p>
<div>:</div>
<div>Front Office Agent
</div></div><div><p><b>Sector</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Department</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Working Type</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>Working Preference</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Career Level</b></p>
<div>:</div>
<div>Eleman
</div></div><div><p><b>Location</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305; Beyo&#287;lu
</div></div><div><p><b>Experience</b></p>
<div>:</div>
<div>1-25 y&#305;l
</div></div><div><p><b>Refresh Date</b></p>
<div>:</div>
<div>7.11.2025
</div></div><div><p><b>Last Application Date</b></p>
<div>:</div>
<div>7.12.2025</div></div></ul></div>

Front Office Agents for Luxury Boutique Hotel

Search 7287+ Hotel front desk agent jobs near you this November. New roles added regularly across leading industries. Apply today.

7287 hotel front desk agent jobs NEAR_ME

Front Desk Agent - Conrad Istanbul Bosphorus

Front Desk Agent PT

Front Desk Agent - Arabic Speaker

Front Desk Agent

Front Desk Agent

Guest Service Agent / Front Office Host

Front Office Agents for Luxury Boutique Hotel