hotel front desk manager

Northwest x Southern Hospitality

<div>Courtyard by Marriott Walla Walla managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Supervisor! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality? If so, Northwest x Southern Hospitality is for you, apply today!
Summary of position: The primary purpose of this position to supervise the operational activities of the hotel's front desk and ensures guest satisfaction and revenue optimization through checkin, checkout and the coordination of hotel services. Ensures Front Desk/Guest Services is staffed appropriately by reviewing team member schedule and occupancy projections. Handles cash, makes change, balances an assigned house bank, and counts cash and other methods of payment at the end of the shift to verify and balance the house bank.
Qualifications:
High school diploma or equivalent GED; prior hotel or hospitality experience preferred
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
How we can elevate your career:
Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.
Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.
Why work for NSH?
Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle.
Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)
New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day
Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws.
Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us.
Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.
Bereavement
Jury/Witness Duty
Community Volunteer Events
Social Event Outings
Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).
Medical and Prescription, Vision
Dental
Employee Assistance Program
Hostcare
100% Company Paid Life Insurance
401(k) Retirement Plans With Match
Leave of Absence
Perks - More than just a paycheck!
Team Member Travel Discounts
Entertainment Industry Discounts
Snack of the Month
Monthly Team Member Recognition
Service Recognition Awards
Incentive Programs
Referral Bonuses
Direct Deposit
Earned Wage Access
Retirement Planning
Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands.
To learn more about our company please visit our web site at www.nwxsouthern.com
Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.</div>

Guest Service Supervisor

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction. This will include managing the performance of the team members: designing, implementing and monitoring the impact of training (including IT systems and guest service procedures) for all Front Office team members, capturing and implementing best current practice SOPs relating to Front Office operation. Manage the functioning of all departmental team members, facilities, sales and costs, to ensure maximum departmental profit. Drive the implementation of all sales and promotional programmes of the property, taking personal responsibility for driving upselling and ensuring the team has the most up to date knowledge of the property. 
Qualifications<ul><li> 
College degree in hotel management or related field</li><li>Previous experience in a Front Office management role</li><li>Strong commercial/business acumen</li><li>Passion for leadership</li><li>Fluent in English - both spoken and written</li></ul></div>

Front Office Manager

DoubleTree by Hilton Downtown San Antonio

Hotel Front Desk Agent DoubleTree Downtown San Antonio is seeking friendly and experienced Front Desk Agents to join our team!Ideal Candidate will have previous full-service hotel experience and OnQ property management system knowledgeBase Pay: starting at $13/hour plus HOLIDAY PAYResponsibilities:<ul><li>Register guests and assigns rooms. Accommodates special requests whenever possible.</li><li>Demonstrate exemplary customer service</li><li>Ensure Outstanding customer care at all times.</li><li>Maintains a friendly, cheerful and courteous demeanour at all times.</li><li>Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.</li><li>Assists in preregistration and blocking of rooms for reservations.</li><li>Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.</li><li>Understands room status and room status tracking.</li><li>Knows room locations, types of rooms available, and room rates.</li><li>Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.</li><li>Knows the location and types of available rooms as well as the activities and services of the property.</li><li>Coordinates room status updates with the housekeeping department by notifying housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.</li><li>Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.</li><li>Knows how to use front office equipment.</li><li>Process guest check-outs.</li><li>Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,</li><li>Follows procedures for issuing and closing safe deposit boxes used by guests.</li><li>Uses proper telephone etiquette.</li><li>Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.</li><li>Attends department meetings.</li><li>Reports any unusual occurrences or requests to the manager or assistant manager.</li><li>Maintains the cleanliness and neatness of the front desk area.</li></ul>Job Type: Full-timeBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Front Desk Agent

The Ghoman Group

<div>
 AM Front Desk / PM Front Desk
 
 
 Pay Rate : $16 - $20 per hour
 
 
 Job responsibilities :
 
 
 Front Desk Agent Job Description:
 
 
 We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests&rsquo; payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.
 
 
 <ul>
 <li>
 Address - Holiday Inn Indianapolis Airport North, 5601 Fortune circle w Indianapolis Indiana 46241
 </li>
 <li>
 Joining: Immediately !!!
 
 
 
 </li>
 </ul>
 Contact Person : Rachel Jean +1 (616) 405-2931
 
 
 Front Desk Agent Responsibilities:
 
 
 <ul>
 <li>
 Greeting and thanking guests in a sincere, friendly manner.
 </li>
 <li>
 Checking guests in on arrival and out on departure.
 </li>
 <li>
 Posting charges to appropriate guest accounts.
 </li>
 <li>
 Anticipating and addressing guests' needs, and resolving their problems and complaints.
 </li>
 <li>
 Assisting guests with disabilities.
 </li>
 <li>
 Operating switchboard and assisting with inquiries.
 </li>
 <li>
 Assisting the reservations manager with taking reservations.
 </li>
 <li>
 Collaborating and communicating with other internal departments to ensure guest satisfaction.
 </li>
 <li>
 Complying with company procedures and safety policies.
 </li>
 <li>
 Performing duties on a daily checklist.
 
 
 
 </li>
 </ul>
 Job Qualification :
 
 
 Front Desk Agent Requirements:
 
 
 <ul>
 <li>
 High school diploma or suitable equivalent.
 </li>
 <li>
 1+ years of front desk agent experience preferred.
 </li>
 <li>
 Well-groomed, professional appearance.
 </li>
 <li>
 Outstanding written and verbal communication skills.
 </li>
 <li>
 Team player.
 </li>
 <li>
 Physically agile, and able to stand for extended periods.
 </li>
 <li>
 Available to work shifts, over weekends, and on public holidays.
 </li>
 </ul>
</div>

Front Desk-Holiday Inn Fortune Cir.

Hotel Nikko Guam

INTRODUCTIONThis position is located in the Front Office Division, Rooms Department of Hotel Nikko Guam. The purpose of this position is to assist guests of Hotel Nikko Guam with check-in and check-out, ensuring a seamless transition throughout their stay. The incumbent plays a vital role in creating a welcoming atmosphere, serving guests with warmth and attentiveness while promoting the various services offered by the hotel. They interact with guests in a courteous and friendly manner, whether in-person or over the phone. Responsibilities include providing general information about Hotel Nikko Guam and the beautiful island of Guam, as well as understanding guests' needs and directing them to the appropriate personnel when necessary. This role is crucial to the company's success, as the front desk clerk is often the first point of contact for guests, setting the tone for their overall experience and conveying a positive image of the hotel.In addition to greeting guests, the front desk clerk efficiently manages the check-in and check-out processes, handles phone calls and emails, and offers assistance with any inquiries. They are also responsible for processing payments and maintaining accurate records while coordinating closely with other staff members to ensure a consistently positive guest experience. Key skills required for this position include exceptional communication, strong customer service orientation, and excellent organizational abilities. The ability to multitask and remain composed in a fast-paced environment is essential for success in this role.The incumbent is expected to work with the company team to create an environment for guests designed to stimulate all senses through personalized services, amenities, and experiential offerings. The focus is on delivering the unique &quot;Hotel Nikko Guam&quot; experience for guests by understanding internal and external customers and providing them with excellent products and services.The incumbent must be a team player and an effective leader, able to set examples and foster a climate of cooperation following Brand Guidelines and Core Values of Ease, Escape, and Ensured, thereby providing our guests with the Effortless Eden experience to become repeat guests.DUTIES AND RESPONSIBILITIES<ul><li>Prepare welcome packets and guest registration folios prior to guest arrival, coordinating with reservations staff, travel agents, or supervisors as needed.</li><li>Greet incoming guests with a warm smile, process check-in paperwork through the computer system, and ensure room assignments, key issuances, and payment methods are correctly handled.</li><li>Assist guests at check-out and ensure accurate preparation of their departure paperwork.</li><li>Manage baggage handling, including receiving and delivering messages or mail to guests.</li><li>Coordinate wake-up calls and any additional guest requests with the relevant departments.</li><li>Receive service calls from guests, record the requests, and promptly report them to the Maintenance Department. Follow up to ensure guest satisfaction.</li><li>Provide up-to-date information about hotel activities, outlets, special promotions, bus schedules, taxi information, and optional tours.</li><li>Address guest complaints and refer sensitive situations to the manager on duty when necessary.</li><li>Operate the foreign exchange counter, ensuring daily currency values are accounted for via the Accounting Department.</li><li>Handle lost and found items, promptly reporting such incidents to the Security Division and coordinating with Security and Housekeeping on guest inquiries.</li><li>Process payments from guests, whether in cash, credit cards, or vouchers, and ensure transparency in billing all items.</li><li>Complete deposits and cash reports, securing them in designated areas at the end of each shift, including dropping cash deposits in the hotel safe.</li><li>Check rooms as needed and assist guests with room changes.</li><li>Generate reports when required and inform the manager of discrepancies or special situations.</li><li>Maintain an organized filing system to support efficient operations.</li><li>Adhere to the policies and procedures of the Rooms Department and Hotel Nikko Guam, including strict cash reporting practices.</li><li>Manage incoming calls, operating the PBX system to provide accurate details regarding hotel facilities, rates, and amenities.</li><li>Handle incoming mail and direct calls to the appropriate department, oversee fax operations and the voicemail system, and assist guests with message retrieval.</li><li>Serve as a role model by adhering to company rules and regulations and inspiring fellow staff members through exemplary conduct.</li><li>Deliver positive first impressions through consistent greetings and assistance with guest inquiries and requests.</li><li>Manage reservations, including taking new bookings, modifying existing ones, and confirming details with guests.</li><li>Maintain the cleanliness and organization of the front desk area, ensuring it is stocked with necessary supplies.</li><li>Exhibit excellent communication and interpersonal skills to enhance guest experiences.</li><li>Demonstrate the ability to manage multiple tasks effectively while maintaining accurate records.</li><li>Exhibit proficiency in reservation systems, email, and relevant software to enhance operational efficiency.</li><li>Collaborate seamlessly with other staff members for smooth overall operations.</li><li>Perform other reasonable job duties as requested.</li><li>Develop and maintain positive working relationships with others and support team to reach common goals.</li><li>Maintain cleanliness of work areas, and ensure the safety of staff. Report all safety hazards.</li><li>Maintain neat, clean, and well-groomed appearance per hotel standards.</li><li>Perform additional duties as assigned in support of the department or hotel-related functions or events.</li></ul>SUPERVISORY CONTROLSThis position works under the direct supervision of the Duty Manager. May be assigned tasks by the Senior Duty Manager, Assistant Front Office Manager, or the Director of Rooms. Tasks are performed with some supervision. Unusual situations are referred to the supervisor or manager on duty, for action.KNOWLEDGE, SKILLS AND ABILITIES<ul><li>A foundational knowledge of hotel management principles, booking processes, and local tourism dynamics is essential. This includes familiarity with various services offered, department functions, and how to effectively contribute to a seamless guest experience.</li><li>A Front Desk Clerk must possess basic to intermediate computer skills to efficiently check in and out guests, create invoices, manage online bookings, and navigate property management systems. Familiarity with software for processing payments and generating reports is also beneficial.</li><li>Strong verbal and nonverbal communication skills are crucial for interacting with guests and team members. The ability to engage in active listening will help in accurately addressing individual guest needs, while nonverbal cues can assist in gauging guest satisfaction and comfort levels.</li><li>Excellent customer service skills are vital when assisting guests during check-in, check-out, and answering inquiries at the front desk. This includes demonstrating courtesy, empathy, and professionalism at all times to create a positive first impression and resolve any issues promptly.</li><li>The ability to identify and resolve guest issues is key. A successful Front Desk Clerk will be adept at assessing situations, brainstorming solutions, and implementing effective resolutions to enhance the guest experience.</li><li>Maintaining a well-groomed and professional appearance is essential, as it reflects the hotel's commitment to quality service and contributes to a welcoming environment for guests.</li><li>The capacity to learn on the job and adapt to changing situations is vital. A willingness to take on new responsibilities and enhance skills further supports both personal growth and operational excellence.</li><li>Building rapport with guests and establishing a friendly, welcoming atmosphere is important. This skill reinforces relationships and encourages repeat visits, benefitting the hotel's reputation and success.</li></ul>&middot; Proficient in English communication, both verbal and written, with strong reading and document interpretation skills.&middot; Knowledge of telephone etiquette and hospitality-oriented customer service.&middot; Ability to engage with guests, staff, and community members in a friendly, respectful, and professional manner, demonstrating confidence when interacting with individuals from diverse backgrounds.&middot; Familiarity with correspondence formats, spelling, grammar, punctuation, and organizational procedures.&middot; Competent in performing mathematical operations with various units of measure.&middot; Responsible for personal actions and accountable for team members&rsquo; conduct.&middot; Capacity to memorize, recall, and quickly retrieve important data such as dates, names, and times.&middot; Participation in departmental and hotel-wide meetings, including external engagements, as necessary, along with attending required training sessions.&middot; Ability to motivate and mentor the team to achieve desired outcomes while coordinating effectively with other departments.&middot; Strong leadership skills, able to lead by example and collaborate within a team environment or work independently without direct supervision.&middot; Resourceful, creative, and efficient, demonstrating sound judgment in handling routine matters.&middot; Maintain confidentiality and ethical standards, being discreet with sensitive information pertaining to staff and guests.&middot; Knowledge of standard operating procedures and policies at Hotel Nikko Guam, with the capability to follow and enforce company protocols.&middot; Proficient in operating office equipment, Microsoft Office (Word, Excel, Outlook), and strong typing skills.&middot; Basic computer skills to efficiently access, input, analyze, and retrieve information from systems for daily operations.&middot; Physical capability to move efficiently throughout the hotel, including reaching other departments as needed.&middot; Ability to perform various physical tasks, such as sitting, walking, standing, bending, lifting, and grasping.&middot; Strong multitasking abilities, meeting deadlines, maintaining focus and attention to detail while demonstrating speed in task completion.&middot; Maintain composure when dealing with difficult situations or individuals, including co-workers, superiors, and vendors.&middot; Flexibility to work various shifts, including nights, weekends, and holidays, as required, even in adverse conditions.&middot; A reliable and dependable attitude, with a commitment to punctuality.&middot; Maintain a friendly and professional demeanor, ensuring a neat appearance to uphold the positive image of Hotel Nikko Guam.&middot; Effective problem-solving skills coupled with strong organizational, time management, and interpersonal skills.&middot; Comprehensive understanding of Hotel Nikko Guam's Code of Ethics and Business Conduct.<ul><li>Basic knowledge of Guam Public Health rules and regulations concerning sanitation.</li><li>Basic knowledge of OSHA, ADA &amp; EPA regulations regarding safety requirements.</li><li>Basic knowledge of local and federal employment/labor laws and employment regulations regarding Fair Employment Practices, including wages, discrimination, harassment, and sexual harassment, i.e., FLSA, EEO, FEP, FMLA, ADA, PWFA, FCHPA, USERRA, etc.</li></ul>PHYSICAL DEMANDS AND WORK ENVIRONMENT<ul><li>The majority of tasks are performed indoors in a temperature-regulated environment. While sitting is limited to about 10% of the workday, employees may take up to an hour to sit when needed.</li><li>Approximately 90% of the work involves standing or engaging in non-seated activities. These include moving between work areas, filing, and assisting guests with check-in and check-out. Employees may need to walk, lift, reach, bend, stoop, push, pull, and grasp various items, with the duration of these tasks varying daily.</li><li>Strong communication skills are essential, as verbal and auditory interactions with guests, co-workers, and management are constant. Visual acuity is also critical, requiring near vision, color vision, and depth perception.</li><li>Working in an office setting characterized by moderate noise levels, front desk clerks face a balance of physical and mental demands. Although sitting is limited, when clerks do sit, it is typically while working at a computer or completing paperwork.</li><li>Mental challenges include managing multiple tasks, fielding customer inquiries, and resolving conflicts.</li><li>Clerks may occasionally lift or carry items such as files or supplies, usually weighing under 10 pounds, with some items occasionally reaching up to 25 pounds.</li><li>Mobility in the front desk area is required to greet guests, answer phones, and complete various tasks.</li><li>Good manual dexterity is crucial for typing on a computer keyboard, handling paperwork, and operating office equipment.</li><li>Clerks must also have keen vision to read small print and work with screens.</li><li>Some roles may necessitate bending, stooping, reaching, and kneeling.</li><li>Most clerks work in visible, accessible indoor environments for guests and staff, with the setting being generally quiet to moderately busy. However, it may become noisy or distracting during peak hours.</li><li>Front desk clerks often face stressful situations, such as handling difficult customers or managing multiple requests simultaneously.</li><li>Interaction with guests, clients, and colleagues is frequent, both in-person and through phone or email communication.</li><li>Certain front desk positions may require work during evenings, weekends, or holidays based on business needs.</li></ul>REQUIREMENTS<ul><li>University or College Graduate; or</li><li>High School Graduate (Diploma) with a minimum of six (6) months of clerical or hospitality experience; or</li><li>A combination of education, experience, and training that meets the knowledge, skills, and abilities of this position.</li></ul>Note: This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. The physical demands, knowledge, skills and abilities required of the job as described here are representative of those that may be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations and adjustments may be made to enable individual with disabilities to perform the essential functions. This Job Description may change, or new ones may be assigned at any time with or without notice.This job description supersedes any written prior to 31 December 2023.Pay: From $9.25 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Food provided</li><li>Free parking</li><li>Health insurance</li><li>Life insurance</li><li>Paid jury duty</li><li>Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Hotel Nikko Guam - Front Desk Clerk (Part Time or Full Time Status)

Holiday Inn Express and Suites

We are looking for a Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. All shifts needed including weekends.Responsibilities<ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li></ul>Skills<ul><li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li><li>Experience with hotel reservations software, like OPERA and RoomKeyPMS</li><li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li></ul>All guests as well as staff are required to wear a mask when in public spaces.Job Types: Part-time, Full-timePay: $16.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Hotel Experience: 1 year (Preferred)</li><li>Front Desk: 1 year (Preferred)</li></ul>Work Location: In person

Hyatt

<div>
 
 Position Overview:
 
 
 
 At The Wildbirch Hotel, our Front Desk Agents serve as the welcoming face of our unique boutique property. They are responsible for greeting guests, facilitating check-ins, and ensuring each guest enjoys an exceptional stay in Anchorage. The role requires handling reservations, guest inquiries, and managing check-outs in an efficient, warm, and professional manner.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Greet and check in guests while ensuring all guest information is accurate in the system.
 </li>
 <li>
 Assist guests in making and modifying reservations, including walk-ins and same-day bookings.
 </li>
 <li>
 Share in-depth knowledge of the hotel, its amenities, room layouts, and the surrounding Anchorage area, including notable events and activities.
 </li>
 <li>
 Process guest payments, manage check-outs, and settle any outstanding accounts.
 </li>
 <li>
 Handle guest inquiries, complaints, and requests, aiming to resolve any issues promptly to ensure guest satisfaction.
 </li>
 <li>
 Maintain the Front Desk area as a hub of guest interaction, keeping it organized and supplied.
 </li>
 <li>
 Work with other departments to coordinate guest needs, including room availability, housekeeping requests, and special accommodations.
 </li>
 <li>
 Communicate daily with the Front Office Manager to review guest services, priorities, and any additional tasks or special projects.
 </li>
 <li>
 Engage guests with personalized recommendations, including dining options at the hotel&rsquo;s onsite restaurant, brewery, and caf&eacute;.
 </li>
 <li>
 Contribute to the warm, inviting atmosphere by managing the lobby&rsquo;s communal space, which features a fireplace, and local art.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Previous hotel or customer service experience is required.
 </li>
 <li>
 Strong knowledge of hotel management systems (experience with Room Master and OPERA cloud is a plus).
 </li>
 <li>
 Excellent communication skills, including the ability to read and respond in English (additional languages are a plus).
 </li>
 <li>
 Ability to remain calm under pressure and multitask in a fast-paced environment.
 </li>
 <li>
 Enthusiastic, service-oriented, and with a passion for hospitality and Alaska&rsquo;s vibrant culture.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with web-based tools.
 </li>
 <li>
 Strong problem-solving skills and the ability to work independently or as part of a team.
 
 
 
 </li>
 </ul>
 
 Physical &amp; Availability Requirements:
 
 
 
 <ul>
 <li>
 This role requires standing for long periods and occasional lifting of light materials.
 </li>
 <li>
 The hotel operates 24/7, and availability for shifts on weekends, holidays, and nights is expected.
 
 
 
 </li>
 </ul>
 
 Why Work at The Wildbirch Hotel?
 
 
 
 As Anchorage&rsquo;s first boutique hotel, The Wildbirch Hotel offers a dynamic, local-first environment where team members are encouraged to share their passion for Alaska. Be part of the first team welcoming guests to the hotel and helping to shape the guest experience in a setting that celebrates the adventure, charm, and rugged beauty of the state.
 
 
 This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
</div>

Search 6304+ Hotel front desk manager jobs near you this June. New roles added regularly across leading industries. Apply today.

6304 hotel front desk manager jobs Near Me

Guest Service Supervisor

Front Office Manager

Front Desk Agent

Front Desk-Holiday Inn Fortune Cir.

Hotel Nikko Guam - Front Desk Clerk (Part Time or Full Time Status)

Front Desk Agent

Front Desk Agent