hotel general manager

Eastgate Industries Pvt Ltd

Role Overview:The General Manager will oversee all aspects of our hotel's operations, ensuring the highest standards of service, profitability, and team performance. This leadership role demands a strategic thinker with a passion for hospitality and a proven track record in hotel management.Job Responsibilities:<ul><li>Maximize revenue through effective pricing strategies, yield management, and promotional activities.</li><li>Monitor market trends and competitor pricing. Develop and implement sales and marketing plans to attract new business.</li><li>Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.</li><li>Ensure the efficient and smooth running of all hotel departments. Develop and implement operational policies and procedures.</li><li>Monitor and analyze hotel performance against budget and key performance indicators (KPIs). Control costs and maximize profitability.</li><li>Ensure a high level of guest satisfaction and loyalty. Respond to guest complaints and resolve issues promptly and effectively.</li><li>Prepare financial reports and present to management. Build and maintain relationships with local businesses and community organizations.</li><li>Conduct regular inspections of hotel facilities and services. Ensure the safety and security of guests and employees.</li></ul>Qualifications:<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is preferred.</li><li>15+ Years of Experience&#65279;</li><li>Strong financial acumen and experience with budgeting, forecasting, and financial analysis.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Proficiency in hotel management software and systems.</li><li>In-depth knowledge of industry trends and best practices.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Hotel Industry: 10 years (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

General Manager Hotel

ABC Investments & Management Co.

<div>Hotel General Manager - Dual Property
<div><div>ABC Investments &amp; Management Company is seeking a General Manager for our Days Inn &amp; Motel6 / Studio 6 Northlake, Charlotte, NC.
Responsibilities include the completion of various tasks in order to ensure that the following duties are completed effectively: revenue generation and cost control, daily and other duties completed as required and needed, scheduling, supervision &amp; monitoring, and leadership &amp; individual effectiveness.
HOTEL GENERAL MANAGER EXPERIENCE IS REQUIRED
Primary Responsibilities<ul><li>
Supports revenue and cost objectives by revenue generation and cost control using all available marketing and planning tools that maximize return to the hotel</li><li>
Avoids wasteful spending (includes not only wasting of goods, but also waste from unnecessary payroll costs &amp; utilities)</li><li>
Aims to meet or exceed budgeted Gross Operating Profit</li><li>
Addresses all guest complaints</li><li>
Responds to all guest reviews and surveys</li><li>
Addresses all credit card disputes</li><li>
Posts accounts receivable payments</li><li>
Double checks all numbers on night audit reports and ensures all daily reports are balanced</li><li>
Ensures all accounts payables are handled in accordance with company procedures</li><li>
Ensures all accounts receivables are billed in accordance with company procedures</li><li>
Checks payroll system daily for accuracy, completes daily payroll reports and submits payroll to HR biweekly</li><li>
Controls and monitors inventory so that ordering is done on time in accordance with company procedures</li><li>
Completes new hire procedures on time in accordance with company requirements</li><li>
Handles employee disciplinary actions promptly and following company policies and procedures</li><li>
Creates employee schedules on a timely basis</li><li>
Ensures proper supervision of all hotel staff on a daily basis</li><li>
Frequently does a walk-through of the hotel and grounds</li><li>
Monitors fire and safety systems, and ensures safety and security to the fullest extent possible</li><li>
Reports incidents promptly in compliance with company and legal requirements.</li><li>
Other duties as assigned</li></ul>
Education/Experience<ul><li>
Minimum 2-3 years of hotel experience as GM required - may be combined with 1 year as AGM</li><li>
Degree in hotel management, business or related discipline preferred</li><li>
Ability to plan and organize the activities of others</li><li>
Ability to express ideas clearly using effective word choice, grammar, &amp; tone both in written and oral communications. Fluent English is a must.</li><li>
Knowledge of local geographic area, area businesses &amp; services, major highway/street information, and community events &amp; attractions are preferred</li></ul>
Physical Requirements<ul><li>
Basic gross motor skills and mobility</li><li>
Minimal lifting and carrying</li><li>
Travel throughout hotel during shift</li><li>
Must be able to multitask and change activity frequently</li><li>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</li></ul>
Our company offers competitive pay and benefits.</div></div><div> 
</div> 
 
 
#hc194058</div>

General Manager

Wyndham Hotels & Resorts

<div>
 
 Wyndham Garden Muscat is looking for a General Manager to join their team!
 
 
 
 
 
 SUMMARY
 
 
 
 
 
 The role holder will contribute to the performance of the hotel by leading the business forward from the front by leading by example. This role needs to ensure that at all times that the key stakeholders (Wyndham Hotels and Resorts/Ownership/Team members/Guests) are all satisfied.
 
 
 
 
 <ul>
 <li>
 Must be able to drive yield, profitability and excellence in service standards.
 </li>
 <li>
 Hold property leadership team accountable for project execution, and guide their individual and professional development.
 </li>
 <li>
 Build strong rapport with property owners through proactive and on-going communication; as well as keep them informed of brand initiatives and guest experience
 </li>
 </ul>
 
 
 
 
 It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 
 
 
 OPERATIONAL MANAGEMENT
 
 
 <ul>
 <li>
 Lead and oversee all hotel operations, including Front Office, Housekeeping, Food &amp; Beverage, Sales &amp; Marketing, Finance, and Engineering.
 </li>
 <li>
 Ensure high standards of guest service and satisfaction in line with brand expectations.
 </li>
 <li>
 Conduct daily property walks to ensure brand standards for cleanliness, safety, and appearance are maintained.
 </li>
 <li>
 Oversee capital projects and ensure the physical asset is well-maintained and secure.
 </li>
 <li>
 Lead the hotel team with a guest-centric approach, ensuring every guest interaction is exceptional.
 </li>
 <li>
 Develop and execute the hotel&rsquo;s business plan to achieve and exceed operational and financial goals.
 </li>
 <li>
 Prepare, review, and manage budgets, forecasts, and financial plans.
 </li>
 <li>
 Monitor financial performance and ensure profitability by controlling costs, optimizing revenues, and implementing effective financial controls.
 </li>
 <li>
 Review financial statements, reports, and KPIs regularly to make informed business decisions.
 </li>
 <li>
 Approve expenditures and capital investments in accordance with hotel&rsquo;s policies.
 </li>
 <li>
 Analyze financial statements, sales reports, and other performance data to identify areas for improvement and implement cost-control strategies.
 </li>
 <li>
 Maximize profitability and return on investment for the hotel's ownership.
 </li>
 <li>
 Drive sales and marketing strategies to maximize occupancy and revenue.
 </li>
 <li>
 Work closely with the DOSM to develop strategies to attract new business and retain existing clients.
 </li>
 <li>
 Build and maintain strong relationships with key clients, corporate partners, and local community stakeholders.
 </li>
 <li>
 Represent the hotel at industry events, conferences, and community gatherings to enhance the hotel&rsquo;s market presence.
 </li>
 <li>
 Lead, coach, and mentor all department heads to build a high-performing, unified executive team.
 </li>
 <li>
 Recruit, train, mentor, and develop hotel staff to achieve high performance and engagement.
 </li>
 <li>
 Foster a positive, collaborative, and professional work environment that encourages employee engagement and career development.
 </li>
 <li>
 Conduct regular performance evaluations and implement corrective or development actions when necessary.
 </li>
 <li>
 Oversee all aspects of employee management, including recruitment, training, performance reviews, and employee relations.
 </li>
 <li>
 Ensure all HR practices are compliant with local labor laws and company policies.
 </li>
 <li>
 Ensure compliance with all local laws, regulations, and brand standards.
 </li>
 <li>
 Maintain health, safety, and security standards across all hotel operations.
 </li>
 <li>
 Oversee risk management, insurance policies, and emergency preparedness programs.
 </li>
 <li>
 Implement and enforce all hotel policies and procedures, ensuring adherence to brand standards and legal regulations.
 </li>
 <li>
 Monitor guest satisfaction scores and feedback, implementing strategies to address concerns and continuously improve the guest experience.
 </li>
 <li>
 Proactively engage with guests, especially VIPs, to build relationships and gather feedback.
 </li>
 <li>
 Ensure the hotel consistently delivers a superior guest experience in line with brand expectations.
 </li>
 </ul>
 
 
 DEFINE AND DELIVER AGAINST THE HOTEL&rsquo;S STRATEGIC PLAN
 
 
 <ul>
 <li>
 Define and deliver against the hotel&rsquo;s strategic plan
 </li>
 <li>
 Working closely with the Regional Office, the General Manager will define and execute against a detailed strategic and budget plan for the property. This will include setting performance targets, enforcing policies, processes and procedures as well as defining the infrastructure of the hotel, particularly critical in the opening phase
 </li>
 <li>
 The General Manager will create a positive identity and awareness of the hotel within the city, region and country, to help &lsquo;Grow our Iconic Brands&rsquo;
 </li>
 <li>
 Will build and keep an excellent relationship with owners and protecting the assets and act as an extension of the WH&amp;R Management team. Will build a strong PR presence and relationship with Media, Trade shows etc.
 </li>
 <li>
 Create and establish the property on defined target markets, business management and develop and fulfill the defined business plan at a hotel and company level.
 </li>
 </ul>
 
 
 
 
 
 QUALITY ASSURANCE, BRAND STANDARDS AND GUEST SATISFACTION
 
 
 <ul>
 <li>
 As the guardian and protector of the Wyndham brand, the General Manager will ensure that all activities are conducted within the brand standards of WH&amp;R.
 </li>
 <li>
 They will also take steps to set up and initiate guest satisfaction measurement tools like Wynreview/Trip Advisor, team member awareness and operating standards and SOP&rsquo;s/LSOP&rsquo;s in order to ensure the highest level of performance, compliance and guest satisfaction for the property in fitting with the high standards expected in a hotel of this type.
 </li>
 <li>
 &lsquo;Leverage the strength of the World&rsquo;s Largest Hotel Company&rsquo;, to deliver results with the Wyndham Rewards loyalty program.
 </li>
 </ul>
 
 
 
 
 
 COMMUNICATION
 
 
 <ul>
 <li>
 Conducted documented 121&rsquo;s with all direct reports
 </li>
 <li>
 Share all relevant information with RVP in 121&rsquo;s
 </li>
 <li>
 Monthly HOD Meeting
 </li>
 <li>
 Weekly Exec Com Meeting
 </li>
 <li>
 Quarterly all Hotel Meeting
 </li>
 <li>
 Monthly Business Review Meeting
 </li>
 <li>
 Chair Monthly Credi
 
 t
 
 Meetings
 </li>
 <li>
 Owners Meetings
 </li>
 </ul>
 
 
 
 
 
 FINANCE
 
 
 <ul>
 <li>
 Review with the Finance Leader/HR Leader the payroll figures and challenge the HOD&rsquo;s with regards to over spending and casual usage
 </li>
 <li>
 Be accountable for the overall performance of the hotel and will be involved in all key decisions and expenditures
 </li>
 <li>
 Manage the CAPEX/OPEX in alignment to the approved budget
 </li>
 <li>
 Have ultimate responsible for the hotel Balance Sheet /P&amp;L and will manage the relationships with the owner and Wyndham on an ongoing basis
 </li>
 <li>
 Be responsible for preparing the annual budget for Wyndham and owner approval in conjunction with the relevant Exec Com
 </li>
 <li>
 Ensure accurate and timely reporting to the Regional Office
 </li>
 <li>
 Be accountable for the overall success and performance of the hotel and the delivery of operational, brand led and financial goals whilst delivering exceptional guest service and quality
 </li>
 <li>
 In conjunction with the Exec Com/HOD&rsquo;s the General Manager will measure overall performance based on KPI&rsquo;s and regular reporting, keeping a firm control over the bottom line Profit and Loss and anticipating and or resolving potential problems or obstacles which may hinder revenue optimization, cost control or quality. Should there be any changes in revenue generation this is communicated to the Regional Office immediately
 </li>
 </ul>
 
 
 
 
 
 MANAGEMENT &amp; LEADERSHIP
 
 
 <ul>
 <li>
 Train and develop direct reports and provide support when required through regular coaching and mentoring sessions
 </li>
 <li>
 Ensure all direct reports have an PDP to achieve their goals
 </li>
 <li>
 Ensure that effective communication flow is maintained at all times
 </li>
 <li>
 Actively participate in the community involvement projects and initiatives together with the hotel&rsquo;s management team
 </li>
 <li>
 Maintaining a business environment based on the Code of Conduct and Company Vision
 </li>
 <li>
 Working with the hotel Exec Com to ensure the successful execution of the individual departmental plans as they fit within the overall business strategy.
 </li>
 <li>
 Provide guidance, motivation and direction to all team members and act as the face and ambassador for the property with respect to relationship management and development.
 </li>
 <li>
 Leading by example, to ensure s/he and her/his team always look to &lsquo;Do the Right&rsquo;
 </li>
 </ul>
 
 
 
 
 SKILLS &amp; COMPETENCIES
 
 <ul>
 <li>
 Leadership
 </li>
 <li>
 Communication
 </li>
 <li>
 Integrity
 </li>
 <li>
 Respect
 </li>
 <li>
 Diplomacy
 </li>
 <li>
 Team player
 </li>
 <li>
 Strategic planning and decision making
 </li>
 <li>
 Commercial acumen
 </li>
 <li>
 Quality orientation and attention to detail
 </li>
 <li>
 True hotelier
 </li>
 <li>
 Analysis
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Accountability
 </li>
 <li>
 Self-starter
 </li>
 </ul>
 
 
 
 
 Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company&rsquo;s WeCom! Service culture to be responsive, respectful and deliver a great experience.
 
 
 
 
 
 EXPERIENCE, CERTIFICATION &amp; EDUCATION
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree level educated, ideally within a hospitality management related or business administration discipline from an internationally recognized hospitality school or similar
 </li>
 <li>
 and/or profound industry experience as General Manager as per below.
 </li>
 <li>
 Broad international experience as a General Manager in branded international 4 and/or 5 star hotels - 5 years minimum
 </li>
 <li>
 Previous international working experience ideally in two regions like Europe, Middle East, Africa, or Asia is highly desirable
 </li>
 <li>
 Experience within the hospitality commercial function, such as sales, revenue management, marketing, managing a P&amp;L statement
 </li>
 <li>
 Significant experience of managing people including large, complex, and multi-national teams as well as strong understanding of F&amp;B.
 </li>
 <li>
 Understanding of uniform systems of accounts used for hotels.
 </li>
 <li>
 A strong sense of commerciality and financial acumen
 </li>
 <li>
 Computer literacy and a high level of competency within Microsoft Office programmes and hotel reservations systems (Micros Opera)
 </li>
 <li>
 Knowledge of the GCC Market will be a plus.
 </li>
 </ul>
 
 
 
 
 Any other reasonable duties as directed by the Regional Director of Operations &ndash; Middle East &amp; Africa/ Senior Regional Director, North &amp; West Europe.
 
 
 
</div>

MahadJobs.com

<div>
 Job Detail
 
 
 <ul>
 <li>
 Job ID 19526
 </li>
 <li>
 Offered Salary 15000
 </li>
 <li>
 Experience 4 Years
 </li>
 <li>
 Gender Male
 </li>
 <li>
 Industry Food Beverage
 </li>
 </ul>
 <li>
 
 
 </li>
 
 Job Description
 
 
 
 Qualifications Degree Bachelor
 
 
 The restaurant general manager in Qatar has various obligations and duties and oversees daily activities. The manager is responsible for ensuring that the food served is of the highest quality. The manager also advocates for sound financial decisions and is responsible for buying food items and other supplies. They also collaborate with the hotel&rsquo;s marketing team to supervise the marketing and public relations strategy. They are also responsible for the development of posts on social media related to restaurants and events. Additionally, they are involved in local social networking events and activities.
 
 
 Restaurant General Manager.
 
 
 A general manager also creates marketing and operations plans and ensures that food and beverages are of high quality and satisfy the needs of hotel guests. The general manager maintains the highest hygiene standards for all guests. In addition, they oversee every aspect of the operation of a restaurant at a hotel and supervise employees. They ensure the restaurant is managed correctly and in line with the budget. Additionally, they create and enforce standards in administration, food, entertainment, and personnel.
 
 
 
 Role Details
 
 Job Title:
 
 Brand General Manager
 
 Reports to:
 
 Restaurants CEO
 
 Department:
 
 Brand Management Lead
 
 
 
 
 Role Dimensions
 
 
 
 Brand
 
 
 <ul>
 <li>
 People leadership:
 </li>
 <li>
 Brand marketing
 
 
 </li>
 </ul>
 Also, Brand Finance
 
 
 <ul>
 <li>
 Brand HR
 </li>
 <li>
 Area leads
 </li>
 <li>
 Operations
 </li>
 <li>
 Supervision Received from:
 </li>
 <ul>
 <li>
 Restaurants CEO
 </li>
 </ul>
 <li>
 Coordination with:
 </li>
 <ul>
 <li>
 Finance
 </li>
 <li>
 Shared services
 </li>
 <li>
 Supply chain/quality
 </li>
 <li>
 Development/maintenance
 </li>
 <li>
 Legal
 </li>
 <li>
 Digital
 </li>
 <li>
 Procurement
 </li>
 <li>
 Branch leader
 
 </li>
 </ul>
 </ul>
 Restaurant General Manager
 
 
 
 Job Purpose
 
 
 
 <ul>
 <li>
 I am in charge of maintaining the current branding for the business. The responsibilities also extend to future aspects, such as the establishment and implementation of operating plans. The budget takes into account the business&rsquo;s overall vision, mission, and values.
 </li>
 </ul>
</div>

1 Best Restaurant General Manager in Qatar

AI Tech

Now Hiring: Hotel Sales ManagerLocation: Dubai, UAE Property Type: 4-Star Hotel Employment Type: Full-time Salary: AED 10,000 &ndash; 20,000 per month (plus incentives)About UsWe are a leading 4-star hotel located in the heart of Dubai, catering to a diverse clientele from corporate executives and leisure travelers to long-stay guests and MICE groups. We pride ourselves on service excellence, high guest satisfaction, and a reputation built on quality and consistency.To strengthen our position in the market, we are currently seeking an experienced and goal-driven Hotel Sales Manager to lead our business development and revenue growth strategies.Job PurposeThe Hotel Sales Manager will be responsible for developing and implementing effective sales strategies to drive business from corporate clients, travel agents, OTAs, and other key segments. This role requires a motivated and well-connected sales professional who can generate leads, convert prospects, and maintain strong client relationships while achieving revenue targets.Key Responsibilities<ul><li>Develop and execute sales plans to achieve occupancy and revenue targets across corporate, leisure, long-stay, OTA, and MICE segments.</li><li>Manage key accounts and source new business through proactive sales activities including cold calls, networking, and site inspections.</li><li>Maintain strong relationships with travel agents, corporate travel planners, DMCs, and OTAs.</li><li>Prepare competitive proposals and negotiate contracts and rates in line with property goals.</li><li>Work closely with the Revenue, Front Office, and Reservations teams to ensure seamless client experience.</li><li>Represent the hotel at local and international trade shows, exhibitions, networking events, and corporate functions.</li><li>Monitor market trends, competitor performance, and client feedback to optimize sales strategy.</li><li>Prepare regular sales performance reports and forecasts for the General Manager.</li><li>Maintain CRM systems and ensure proper documentation of all client interactions and agreements.</li></ul>Requirements<ul><li>Minimum 5 years of proven hotel sales experience in the UAE (4-star or 5-star segment preferred).</li><li>Strong network of corporate and travel industry contacts in Dubai and across the GCC.</li><li>Solid understanding of UAE hospitality market trends and dynamics.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong planning, time management, and organizational abilities.</li><li>Proficient in Microsoft Office and hotel sales systems (e.g., Opera, Delphi, Salesforce, etc.).</li><li>Bachelor's degree in Hospitality Management, Business Administration, or related field.</li><li>Valid UAE driving license (mandatory).</li><li>Ability to work independently, meet deadlines, and exceed targets in a competitive environment.</li></ul>What We Offer<ul><li>Competitive monthly salary: AED 10,000 &ndash; AED 20,000</li><li>Attractive commission/incentive structure based on performance</li><li>Supportive work environment with professional growth opportunities</li><li>Exposure to regional and international hospitality networks</li><li>Staff meals, uniform, and duty transport (where applicable)</li></ul>Ideal CandidateYou are a self-starter with a hunter&rsquo;s mentality &mdash; passionate about sales, building business relationships, and turning connections into long-term clients. You know how to position a hotel brand competitively in a saturated market and thrive on achieving and exceeding targets.How to ApplyIf you&rsquo;re ready to take your career to the next level with a reputable 4-star hotel brand in Dubai, please submit your CV and cover letter by applying directly through this platform.Only candidates with hospitality sales experience and a valid UAE driving license will be considered.Join our team and help shape the future of hospitality in Dubai.Job Type: Full-timePay: AED10,000.00 - AED20,000.00 per monthExperience:<ul><li>Hospitality Sales: 5 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Hotel Sales Manager

Hilton

<div>Sales Manager - Arabic Speaker Preferred | DoubleTree by Hilton Sharjah
A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. 
What will I be doing? 
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Assist in developing and implementing sales strategies targeting government departments, ministries, and public sector clients.</li><li>
Identify and respond to government tenders, RFQs, and RFPs through relevant portals</li><li>
Coordinate and prepare technical and commercial bid documents in line with tender requirements.</li><li>
Maintain and build relationships with key decision-makers in government agencies.</li><li>
Collaborate with internal teams (product, legal, finance, logistics) to ensure smooth execution of government contracts.</li><li>
Track tender status, submission deadlines, and award notifications.</li><li>
Ensure compliance with government procurement policies and regulations.</li><li>
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams</li><li>
Negotiate room rates/packages with corporate clients</li><li>
Develop and implement creative local marketing channels, including social media channels</li><li>
Prepare company contracts for the hotel in accordance with current business and pricing conditions</li><li>
Work within current business strategies and recognizing potential opportunities</li><li>
Analysis local market trends and competitor activity to identify business leads</li><li>
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams</li><li>
Negotiate room rates/packages with corporate clients</li><li>
Develop and implement creative local marketing channels, including social media channels</li><li>
Prepare company contracts for the hotel in accordance with current business and pricing conditions</li><li>
Work within current business strategies and recognising potential opportunities</li><li>
Attend Sales events, as required</li></ul>
What are we looking for? 
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Flexibility to respond to a range of different work situations</li><li>
Experience in a sales role with a proven track record</li><li>
Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, Delphi (or in house sales system), Market Vision, OnQ, InFocus, Internet and Intranet and Optimum Settings (or in house CAD program)</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Fluent in English and Arabic</li><li>
Knowledge of Sharjah local market</li><li>
Knowledge of hospitality</li><li>
Passion for sales and for achieving targets and objectives</li><li>
Degree-level qualification in a relevant field</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Sales Manager - Arabic Speaker Preferred | DoubleTree by Hilton Sharjah

Dimension Hospitality, LLC

<div><div><h4 class="jobSectionHeader">Job Details</h4>
<div>Job Location: Clearwater, FL</div>
<div>Position Type: Full Time</div>
<div>Salary Range: $75000.00 - $85000.00 Salary</div>
<div>Job Shift: Day</div>
</div><h4 class="jobSectionHeader">Description</h4>
Job Purpose: To manage a hotel&rsquo;s operation and maintain established cost and quality standards in order to ensure superior service and maximize profits.
Key Responsibilities:<ul>
<li>
Oversee all aspects of hotel operations, including front desk, housekeeping, and food and beverage services.</li>
<li>Ensure guest satisfaction by addressing inquiries, resolving complaints, and providing personalized service.</li>
<li>Manage and train hotel staff, fostering a positive and productive work environment.</li>
<li>Develop and implement operational policies and procedures to enhance efficiency and service quality.</li>
<li>Monitor financial performance, including budgeting, forecasting, and cost control measures.</li>
<li>Collaborate with marketing teams to promote the hotel and increase occupancy rates.</li>
<li>Ensure compliance with health and safety regulations and maintain a clean and safe environment for guests and staff.</li>
<li>Other duties as assigned.</li>
</ul>
Job Skills:<ul>
<li>
Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).</li>
<li>Ability to exercise excellent communication, presentation, organization, time management and listening skills.</li>
<li>Ability to use analytical skills for measuring business potential and value to the hotel.</li>
<li>Ability to successfully interact with all levels of customers and hotel management.</li>
</ul>
Management Activities:<ul>
<li>
Interview, select and train associates</li>
<li>Set and adjust associates&rsquo; rates of pay and hours of work</li>
<li>Direct the work of associates</li>
<li>Appraise associates&rsquo; productivity &amp; efficiency to recommend promotions or other changes in status</li>
<li>Handle associate complaints</li>
<li>Discipline associates</li>
<li>Plan the work</li>
<li>Determine the techniques to be used</li>
<li>Apportion the work among associates</li>
<li>Determine materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked &amp; sold</li>
<li>Control the flow and distribution of materials or merchandise and supplies</li>
<li>Provide for the safety and security of the employees or the property</li>
<li>Plan and control the budget</li>
<li>Monitor or implement legal compliance measures</li>
<li>Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates).</li>
<li>Authority to hire or fire other associates, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other associates are given particular weight.</li>
</ul>
Discretion &amp; Independent Judgment:<ul>
<li>
Develops new programs which result in an increased level of guest satisfaction and operational excellence</li>
<li>Prepares the annual hotel budget.</li>
<li>May deviate from established procedures to modify strategies that will enhance revenues effectively.</li>
<li>Modifies strategies that will enhance revenues.</li>
<li>Develops short term and long term financial and operational plans for the hotel which support the overall objectives of the company.</li>
<li>Investigates complaints and maintains product and service quality standards by conducting ongoing evaluations and initiates corrective action.</li>
<li>Makes an independent choice to develop sales action plans and evaluate trends to modify strategies that will enhance revenues.</li>
</ul>
Physical Requirements:<ul>
<li>
Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 10 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.</li>
<li>Additional physical &amp; visual requirements</li>
<li>Walk extended distances</li>
<li>Able to work overtime and irregular hours</li>
</ul>
Working Conditions:<ul><li>
Continually works in normal office conditions and in close proximity to others.</li></ul><h4 class="jobSectionHeader">
Qualifications</h4>
Education - Bachelors degree in Hotel Management or a related field is preferred.
Experience (Required) - Minimum 3-5 years of experience as a General Manager in a branded hotel (Marriott/Hilton/Hyatt) with a strong background in operations, sales and marketing.
Licenses/Certifications - Possess a valid driver&rsquo;s license and be able to drive to customer appointments.</div>

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