hotel housekeeping lead

Crestline Hotels & Resorts

<div>Lead with Pride, Shine with Purpose &ndash; Become Our Next Housekeeping Supervisor at Courtyard/TownePlace Suites Suffolk Chesapeake! 
Are you a detail-driven leader who takes pride in creating spotless, welcoming spaces? Join our team as a Housekeeping Supervisor and play a vital role in delivering exceptional guest experiences.
You'll guide a dedicated team, uphold the highest cleanliness standards, and help make every stay unforgettable. 
Overview:
The Housekeeping Supervisor directly supervises and coordinates work activities of the Housekeeping staff in hotel. 
Key Duties &amp; Responsibilities:
<ul><li>Resolve guest complaints, ensuring guest satisfaction.</li><li>
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.</li><li>
Maintain complete knowledge at all times of: Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms.</li><li>
Ensure that assigned staff have reported to work; document any late or absent employees.</li><li>
Coordinate breaks for assigned staff. Prepare and distribute assignment sheets to assigned staff and review priorities.</li><li>
Assign designated guest room keys and beepers to assigned staff.</li><li>
Maintain accurate record of such and ensure security of keys.</li><li>
Communicate additions or changes to the assignment sheets as they arise throughout the shift.</li><li>
Inspect supply levels of floor closets.</li><li>
Assign designated personnel to rectify any deficiencies.</li><li>
Check Room Attendant's carts for proper supplies, neatness, cleanliness and mechanical problems.</li><li>
Inspect rooms cleaned by assigned Room Attendants, using designated checklist.</li><li>
Directly contact Room Attendant and relay any deficiencies to be corrected.</li><li>
Update room status after approving cleanliness and condition in accordance with departmental standards.</li><li>
Check vacant rooms, verify status and update status of discrepant rooms throughout the shift.</li><li>
Check DND rooms and verify status.</li><li>
Mark dirty sheets of randomly selected assigned rooms and follow up to ensure</li><li>
Room Attendant's have changed bed sheets.</li><li>
Counsel Room Attendants on any discrepancies.</li><li>
Inspect public areas/bathrooms, fitness center, pool area, offices and service areas after being cleaned by Floor/Lobby Attendants, using designated checklists.</li><li>
Directly contact respective personnel and relay any deficiencies to be corrected.</li><li>
Complete work orders for maintenance repairs and submit to Housekeeping Clerk.</li><li>
Contact Engineering directly for urgent repairs.</li><li>
Conduct training of staff as assigned.</li><li>
Provide feedback on staff performance to manager.</li><li>
Report disciplinary problems to manager and participate in the counseling of employees.</li><li>
Document pertinent information in department log book.</li><li>
Complete all paperwork and closing duties before leaving.</li><li>
Review status of assignments and any follow-up action with manager and/or on-coming supervisor.</li><li>
Check P.M. reports for accuracy and completeness.</li><li>
Complete night counts in accordance with departmental standards.</li></ul> 
Education and Experience:<ul><li>
High School Graduate or General Education Degree (GED).</li><li>
Six months to one year related supervisory experience.</li></ul> 
Crestline Hotels &amp; Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 
 
Brand: Courtyard/TownePlace Suites Suffolk Chesapeake
 
Address: 8060 Harbour View Boulevard Suffolk, VA - 23435
 
Property Description: Courtyard/TownePlace Suites Suffolk Chesapeake
 
Property Number: 110</div>

Housekeeping Supervisor

Hilton

<div>Housekeeping Supervisor
Housekeeping Floor Supervisor 
 
 
What will I be doing? 
As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:<ul>
<li>Allocate work duties to Team Members</li>
<li>Perform routine inspections of all check out rooms and spot checks of all occupied rooms</li>
<li>Report and follow up on any maintenance defects or other issues</li>
<li>Inspect, routinely, service areas, store rooms and corridors</li>
<li>Schedule and supervise deep cleaning and any other projects</li>
<li>Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required</li>
<li>Manage, efficiently, stock control and the maintenance of equipment</li>
<li>Provide excellent Guest service, including VIP and other special requirements</li>
<li>Ensure the adherence to hotel brand standards at all times</li></ul>
What are we looking for? 
Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a Housekeeping supervisory role</li>
<li>A successful track record of managing a team</li>
<li>Strong organizational and analytic skills</li>
<li>An attention to details</li>
<li>Strong communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Proficiency, preferred, with computers and computer programs, including Microsoft Office</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

StepStone Hospitality Inc

<div>Description:

The Le Meridien Sheraton Charlotte Hotel is currently seeking individuals for the positions of Housekeeping Supervisor to join our Housekeeping team at our StepStone Hospitality managed hotel. The Supervisor will report to the Executive Housekeeper.
The role is to ensure that the cleaning of guest rooms, public space and back of the house are up to standard.
Responsibilities include:<ul><li>Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.</li><li>Open and close the department in the absence of the Executive Housekeeper including assignment of room boards, keys, and any other opening and closing requirements.</li><li>Take all incoming Housekeeping calls and respond the guest&rsquo;s needs.</li><li>Perform inventories of supplies and order for par levels</li><li>Log all missing items and maintain catalog of lost and found and ship or mail out claimed items to the guests.</li><li>Report all items in need of repair to supervisor and maintain equipment used in work.</li><li>Protect guest safety and well-being; be courteous to all guests and co-workers.</li><li>Ability to accurately use various office software.</li><li>Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.</li><li>Ability to accurately report information.</li><li>Ability to scrupulously follow all StepStone and hotel policies and procedures.</li><li>Attend required meetings.</li><li>Additional language ability preferred.</li></ul>
Requirements:

MUST BE AVAILABLE TO WORK WEEKENDS AND HOLIDAYS<ul><li>
Ability to work with management on special projects</li><li>
Strong attention to detail with a sense of urgency as required</li><li>
Must be able to lift a minimum of 20 lbs</li><li>
Must be able to push or pull a minimum of 20 lbs</li><li>
Must be able to communicate via radio and phone as needed</li><li>
Must be able to clean rooms if necessary</li></ul>
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Housekeeping Supervisor- AM Shift

GF Hotels & Resorts

<div>
 The Hotel Housekeeping Supervisor leads the housekeeping team to ensure rooms and public areas meet cleanliness, safety, and hygiene standards. They are responsible for assigning daily duties, conducting room inspections, training staff, managing inventory of supplies and linens, and responding to guest requests.
</div>

Hard Rock International

<div>Overview: The incumbent in this position is responsible for smooth and efficient housekeeping operations and top-quality guest service. Responsibilities: ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Creates an atmosphere that induces guests to make Hard RockHotel &amp; Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. - Prepares work schedules and conducts employee evaluations. Assists in hiring and establishing training programs for public space personnel. - Recommends adjustments to public space policies to more effectively service the guest. - Resolves non-routine departmental problem situations and performs specials projects as assigned. - Conducts detailed property inspections to ensure adherence to departmental policies and to identify problems. - Must possess proven leadership ability necessary to provide guidance to subordinate personnel. - Must possess the general financial knowledge necessary to maintain adherence to detailed operating budgets and analyze vendor billing receipts. - Must possess a high degree of interpersonal skills necessary to resolve potential guest problem situations and ensure total customer satisfaction. - Attend and participate in meetings, completing follow-up as assigned; - Perform work regularly and predictably. - Other duties as assigned. Qualifications: EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through an Associate&rsquo;s Degree or additional equivalent experience. One to three years of supervising housekeeping staff or related experience required. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): - Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming/Lottery regulations. - Must successfully pass background check. - Must successfully pass drug screening. - Must be at least twenty-one (21) years of age. KNOWLEDGE OF: - Regulatory requirements. - Supervisory/management duties. - Leadership skills. - Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations. ABILITY TO: - Be flexible to work varying shifts and time schedules as needed. - Communicate effectively with all levels of employees and guests. - Review and comprehend all necessary documentation. - Ability to use a typewriter, 10-key, computer, etc - Ability to review reports and observe activities subordinates. - Present ideas and information in a clear manner. - Perform well under pressure. Additional Details:
<div>
Closing:</div><div>
The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.</div></div><div></div>

SUPERVISOR - EVS

Next Generation Recruitment and Staffing Agency

<div>Housekeeping Supervisor &mdash; Bilingual (English / Spanish) Luxury Hotel | Baltimore, MD

Position Overview

Our client, a luxury hotel in Baltimore, MD, is seeking a polished and driven Housekeeping Supervisor to lead day-to-day housekeeping operations across the property. This is a hands-on leadership role for someone who sets the standard for cleanliness, holds the team accountable, and ensures every guest-facing space reflects the caliber of a luxury experience.

You will oversee and coordinate the housekeeping team, conduct inspections, manage inventory and supply levels, and serve as the primary point of contact between staff and hotel management. Bilingual fluency in English and Spanish is required to effectively lead a diverse team and maintain clear communication across all levels of the operation.

Key Responsibilities

Team Leadership &amp; Operations
<ul>
<li>Supervise, train, and schedule housekeeping staff across all shifts, ensuring adequate coverage for guest rooms, public areas, and back-of-house spaces.</li>
<li>Conduct daily pre-shift briefings, assign room and area assignments, and set clear expectations for quality and timing.</li>
<li>Perform routine and spot inspections of guest rooms, hallways, lobbies, restrooms, elevators, stairways, locker rooms, and all common areas to ensure luxury cleanliness standards are consistently met.</li>
<li>Coach and develop team members on proper cleaning techniques, chemical safety, equipment use, and guest interaction protocols.</li>
</ul>
Facility Standards &amp; Quality Control
<ul>
<li>Ensure all rooms are serviced to brand standards, including bed-making, linen replenishment, bathroom detailing, dusting, vacuuming, and restocking of guest amenities.</li>
<li>Oversee deep-cleaning schedules for carpets, upholstered furniture, draperies, windows, walls, ceilings, and woodwork, coordinating the use of vacuum cleaners, shampooers, and specialty equipment.</li>
<li>Monitor the condition of driveways, garages, pool areas, and exterior common spaces, directing staff to remove debris and maintain curb appeal.</li>
<li>Ensure draperies, window treatments, and blinds are properly hung, cleaned, and maintained.</li>
</ul>
Inventory, Supplies &amp; Logistics
<ul>
<li>Manage par levels for linens, towels, toiletries, cleaning supplies, drinking glasses, writing materials, and all guest-facing amenities.</li>
<li>Ensure housekeeping carts are properly stocked, organized, and clean at the start and end of each shift.</li>
<li>Sort, count, and inspect clean linens; oversee proper storage in linen closets and coordinate laundry operations as needed.</li>
<li>Track supply usage and coordinate timely reorders with purchasing or management.</li>
</ul>
Communication &amp; Reporting
<ul>
<li>Serve as the bilingual liaison between housekeeping staff and hotel management, ensuring directives, feedback, and policy updates are clearly communicated in both English and Spanish.</li>
<li>Document and report any property damage, maintenance issues, theft, safety hazards, or guest lost-and-found items to the appropriate department.</li>
<li>Enforce health, safety, and sanitation standards across the department and ensure compliance with hotel and regulatory protocols.</li>
<li>Manage waste disposal operations, ensuring proper handling and transport of trash and recyclables.</li>
</ul>
Qualifications &amp; Requirements
<ul>
<li>Minimum 2 years of housekeeping experience in a hotel or hospitality environment, with at least 1 year in a supervisory or lead role.</li>
<li>Bilingual fluency in English and Spanish (spoken and written) is required.</li>
<li>Demonstrated ability to lead, motivate, and hold a team accountable while maintaining a positive work environment.</li>
<li>Strong knowledge of luxury housekeeping standards, cleaning protocols, chemical safety, and equipment operation.</li>
<li>Excellent prioritization, time management, and organizational skills with the ability to manage competing demands.</li>
<li>Professional demeanor with strong attention to detail, a sense of urgency, and a guest-first mentality.</li>
<li>Ability to work independently, stay self-motivated, and adapt to shifting priorities in a fast-paced environment.</li>
<li>Comfortable with physical demands including standing, walking, bending, and lifting throughout a full shift.</li>
</ul>
Schedule &amp; Physical Requirements

This is an on-site position requiring flexibility to work weekends, holidays, and varied shifts as business demands. The role involves extended periods of standing, walking, bending, reaching, and lifting up to 25 lbs. Candidates must be comfortable working in a physically active environment across multiple floors and areas of the property.</div>

Housekeeping Supervisor — Bilingual (English / Spanish)

Crescent Hotels & Resorts

<div>
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 Compensation:
 
 $17.00 to $20.00 per hour
 
 
 
 
 Description
 
 
 
 The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations to ensure guest rooms, public areas, and back-of-house spaces meet established cleanliness, safety, and brand standards. This role provides leadership, training, and support to housekeeping team members while ensuring exceptional guest satisfaction and operational efficiency.
 
 
 
 Essential Job Functions
 
 
 
 <ul>
 <li>
 Supervise and coordinate daily activities of housekeeping staff, including room attendants and housepersons
 </li>
 <li>
 Inspect guest rooms and public areas to ensure cleanliness and brand quality standards are met
 </li>
 <li>
 Assign daily work schedules and manage room assignments based on occupancy and operational needs
 </li>
 <li>
 Train, coach, and mentor housekeeping associates on cleaning procedures, safety practices, and service standards
 </li>
 <li>
 Ensure compliance with hotel policies, brand standards, and safety regulations
 </li>
 <li>
 Monitor productivity and maintain staffing efficiency
 </li>
 <li>
 Respond promptly to guest requests, concerns, and service recovery situations
 </li>
 <li>
 Maintain inventory levels of linens, amenities, and cleaning supplies
 </li>
 <li>
 Report maintenance issues and coordinate with Engineering for timely resolution
 </li>
 <li>
 Assist with onboarding and performance evaluations of team members
 </li>
 <li>
 Support departmental goals related to guest satisfaction scores and cleanliness metrics
 </li>
 <li>
 Promote a positive, professional, and team-focused work environment
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Previous housekeeping experience in a hotel or hospitality environment required
 </li>
 <li>
 Prior supervisory or leadership experience preferred
 </li>
 <li>
 Strong attention to detail and organizational skills
 </li>
 <li>
 Ability to lead and motivate a diverse team
 </li>
 <li>
 Excellent communication and customer service skills
 </li>
 <li>
 Ability to work flexible schedules, including weekends and holidays
 </li>
 <li>
 Basic computer skills and familiarity with hotel property management systems preferred
 
 
 </li>
 </ul>
 Physical Requirements
 
 
 <ul>
 <li>
 Ability to stand and walk for extended periods
 </li>
 <li>
 Ability to lift, push, or pull up to 25&ndash;40 lbs
 </li>
 <li>
 Frequent bending, reaching, and repetitive motion
 </li>
 <li>
 Ability to inspect multiple floors and guest rooms daily
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 Competitive pay
 </li>
 <li>
 Health, dental, and vision insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Hotel travel discounts
 </li>
 <li>
 Career growth opportunities
 
 
 </li>
 </ul>
 Equal Opportunity Employer Statement
 
 
 We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs.
 
 
 Equal Opportunity Employer
 
 
 This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
 
 
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</div>

HOUSEKEEPING SUPERVISOR

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Housekeeping Supervisor

Housekeeping Supervisor

Housekeeping Supervisor- AM Shift

Housekeeping Supervisor

SUPERVISOR - EVS

Housekeeping Supervisor — Bilingual (English / Spanish)

HOUSEKEEPING SUPERVISOR