hotel housekeeping manager

IFM Facilities Management LLC

Assistant Housekeeping Manager Job DescriptionThe Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing all daily operations of the Housekeeping department to ensure impeccable cleanliness standards and maximum guest satisfaction.Preferrable Looking for candidates from Hotel IndustryKey Responsibilities:<ul><li>Supervise Staff: Directly manage, train, and schedule the housekeeping team (attendants, public area staff, etc.).</li><li>Quality Control: Conduct frequent inspections of guest rooms and public areas to ensure they meet the hotel's high standards of cleanliness and maintenance.</li><li>Inventory: Monitor and manage the stock of linens, amenities, and cleaning supplies, assisting with ordering and cost control.</li><li>Guest Relations: Promptly and professionally handle all guest requests and resolve any complaints related to housekeeping services.</li><li>Operations: Ensure all department operations comply with safety and hygiene regulations; serve as the department head in the manager's absence.</li></ul>Requirements:<ul><li>Proven experience in hotel housekeeping, with prior supervisory experience.</li><li>Strong leadership and organizational skills.</li><li>Exceptional attention to detail and commitment to high standards.</li><li>Ability to work a flexible schedule, including weekends and Holidays.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Salary expectations (AED)</li><li>Notice period (months)</li><li>Current salary (AED)</li></ul>Experience:<ul><li>Assistant Manager - Soft Service or Senior: 6 years (Required)</li><li>Facilities Management: 6 years (Required)</li><li>Large scale projects (400+ workforce projects): 6 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Assistant Housekeeping Manager

Rixos Hotels

<div>
 
 Company Description
 
 
 
 
 Rixos Premium Qetaifan Island North
 
 
 
 Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres.
 
 
 
 Job Description
 
 
 
 
 Housekeeping Manager
 
 
 
 The Housekeeping Manager is responsible for overseeing all housekeeping operations, ensuring cleanliness, hygiene, and overall guest satisfaction. This role involves supervising the housekeeping team, managing inventory, and coordinating with other hotel departments to maintain high standards of cleanliness and efficiency.
 
 
 <ul>
 <li>
 Ensure all guest rooms, public areas, and back-of-house spaces meet cleanliness and hygiene standards.
 </li>
 <li>
 Develop and implement cleaning procedures and schedules.
 </li>
 <li>
 Conduct regular inspections to maintain quality control and address any issues promptly.
 </li>
 <li>
 Manage and lead the housekeeping team, including room attendants, laundry team, and supervisors.
 </li>
 <li>
 Train, schedule, and evaluate team performance to ensure high productivity and adherence to hotel standards.
 </li>
 <li>
 Conduct regular team meetings and provide ongoing coaching and feedback.
 </li>
 <li>
 Track and control the housekeeping budget, minimizing waste and controlling costs.
 </li>
 <li>
 Coordinate with suppliers and vendors to ensure timely delivery of materials.
 </li>
 <li>
 Address guest complaints and requests related to housekeeping services professionally and efficiently.
 </li>
 <li>
 Work closely with the front desk and maintenance team to resolve room readiness and maintenance issues.
 </li>
 <li>
 Ensure compliance with health and safety regulations, as well as hotel policies and procedures.
 </li>
 <li>
 Implement proper waste disposal and eco-friendly cleaning practices.
 </li>
 <li>
 Train team in safety procedures, such as handling cleaning chemicals and emergency protocols.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 At least 3-4 years of previous experience in a similar capacity for a five-star hotel.
 </li>
 <li>
 Strong leadership, organizational, and communication skills.
 </li>
 <li>
 Knowledge of cleaning chemicals, sanitation standards, and housekeeping procedures.
 </li>
 <li>
 Ability to multitask, problem-solve, and work in a fast-paced environment.
 </li>
 <li>
 Proficiency in hotel management software and Microsoft Office.
 </li>
 </ul>
</div>

Housekeeping Manager

Rixos

<div>Company Description 
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres. 
Job Description 
Housekeeping Manager
The Housekeeping Manager is responsible for overseeing all housekeeping operations, ensuring cleanliness, hygiene, and overall guest satisfaction. This role involves supervising the housekeeping team, managing inventory, and coordinating with other hotel departments to maintain high standards of cleanliness and efficiency.<ul><li>
Ensure all guest rooms, public areas, and back-of-house spaces meet cleanliness and hygiene standards.</li><li>
Develop and implement cleaning procedures and schedules.</li><li>
Conduct regular inspections to maintain quality control and address any issues promptly.</li><li>
Manage and lead the housekeeping team, including room attendants, laundry team, and supervisors.</li><li>
Train, schedule, and evaluate team performance to ensure high productivity and adherence to hotel standards.</li><li>
Conduct regular team meetings and provide ongoing coaching and feedback.</li><li>
Track and control the housekeeping budget, minimizing waste and controlling costs.</li><li>
Coordinate with suppliers and vendors to ensure timely delivery of materials.</li><li>
Address guest complaints and requests related to housekeeping services professionally and efficiently.</li><li>
Work closely with the front desk and maintenance team to resolve room readiness and maintenance issues.</li><li>
Ensure compliance with health and safety regulations, as well as hotel policies and procedures.</li><li>
Implement proper waste disposal and eco-friendly cleaning practices.</li><li>
Train team in safety procedures, such as handling cleaning chemicals and emergency protocols.</li></ul> 

Qualifications 
<ul><li>
At least 3-4 years of previous experience in a similar capacity for a five-star hotel.</li><li>
Strong leadership, organizational, and communication skills.</li><li>
Knowledge of cleaning chemicals, sanitation standards, and housekeeping procedures.</li><li>
Ability to multitask, problem-solve, and work in a fast-paced environment.</li><li>
Proficiency in hotel management software and Microsoft Office.</li></ul></div>

The First Group

Job Description <div>
<div>
<div>
The Housekeeping Coordinator is a vital link between the housekeeping team and other hotel departments, ensuring the seamless operation of the housekeeping department. This role involves coordinating daily housekeeping activities, managing staff schedules, handling guest requests, and maintaining accurate records to support the efficient delivery of services that meet the hotel s high standards. <ul> <li>Create and manage daily housekeeping staff schedules, ensuring adequate coverage for guest rooms and public areas. Coordinate with other departments to align housekeeping activities with hotel operations.</li> <li>Serve as the primary point of contact for the housekeeping team, relaying information between housekeeping staff and management. Communicate effectively with other hotel departments, such as front desk and maintenance, to address guest needs and resolve issues promptly.</li> <li>Monitor and respond to guest requests related to housekeeping services, such as extra linens, special cleaning, or room changes. Ensure requests are fulfilled in a timely and efficient manner.</li> <li>Track and manage inventory of cleaning supplies, linens, and amenities. Place orders and ensure timely restocking to avoid shortages.</li> <li>Maintain accurate records of housekeeping activities, including room status, cleaning schedules, staff attendance, and inventory usage. Prepare reports as required by management.</li> <li>Assist in inspecting guest rooms and public areas to ensure cleanliness meets hotel standards. Report any deficiencies to the housekeeping team for immediate action.</li> <li>Support the onboarding and training of new housekeeping staff. Provide ongoing guidance and feedback to ensure consistent adherence to hotel policies and procedures.</li> <li>Ensure all housekeeping activities comply with health, safety, and hygiene standards. Report any safety hazards or maintenance issues to the appropriate department.</li> <li>Assist housekeeping staff with daily tasks during peak times or when needed. Foster a collaborative and positive work environment.</li><li> </li> </ul>
</div>
</div>
</div>
Desired Skill &amp; Expertise <div>
<div>
<div>
<ul> <li>Proven experience in luxury hotels as a housekeeping coordinator or a similar role.</li> <li>Strong organizational and multitasking abilities, excellent communication skills, and proficiency in using housekeeping management software or hotel management systems.</li> <li>Ability to think quickly and resolve issues efficiently while maintaining a high level of service.</li> <li>Keen eye for detail to ensure the highest standards of cleanliness and order are met.</li> <li> Flexibility to work weekends, holidays, and varied shifts as needed.</li></ul></div></div></div>

Housekeeping Coordinator

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Housekeeping Manager, reporting directly to Executive Housekeeper, is responsible for the hotel&rsquo;s commercial, quality and people performance in Housekeeping department. The incumbent will combine strategic thought and planning which will enhance the growth and profitability of the department.
 
 
 The Housekeeping Manager will ensure to deliver the following business objectives subject to the budget and annual targets: departmental cost, guest satisfaction score (OSAT), quality audit score (QA), employee engagement and departmental Health &amp; Safety audit compliance.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensures the highest possible standard of cleanliness and standards of all guest rooms and public areas.
 </li>
 <li>
 Ensured 100% compliance with brand standards.
 </li>
 <li>
 Managing the payroll, linen and other departmental costs in accordance of business demand and departmental budget.
 </li>
 <li>
 Carries out monthly linen inventory.
 </li>
 <li>
 Continuously evolve / improve departmental SOPs and productivity of the department.
 </li>
 <li>
 Schedule&rsquo;s routine inspections of all housekeeping areas (rooms and public) by/with the Housekeeping Supervisors to ensure that the furnishing, facilities and equipment are clean and in good repair.
 </li>
 <li>
 Supervises outside contractors to ensure contractual compliance.
 </li>
 <li>
 Ensures service standards are consistently reviewed and monitored, and in compliance with Wyndham brand standards and 3rd party inspection standards.
 </li>
 <li>
 Ensures departmental health and safety compliance.
 </li>
 <li>
 Maintains appropriate standards for dress, hygiene, uniforms, appearance, and conduct of housekeeping team members.
 </li>
 <li>
 Is responsible for all flower arrangements placed in the public areas and rooms.
 </li>
 <li>
 Ensures that all daily VIP rooms, special request rooms long stay guest for arrivals are inspected personally.
 </li>
 <li>
 Implementing assigned task during emergencies such as fire, power failure and natural disaster.
 </li>
 <li>
 Liaises with the hotels contracted company for pest control to ensure that an effective program is instituted and supervised.
 </li>
 <li>
 Ensure all guests and internal stakeholders receive prompt and courteous service.
 </li>
 <li>
 Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.
 </li>
 <li>
 Manages spring cleaning schedules and follow up on all machinery linked to Housekeeping/Laundry.
 </li>
 <li>
 Makes recommendations regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.
 </li>
 <li>
 Informs other departments of the housekeeping matters that concern them, particularly the Engineering, Front Office, and the Food and Beverage Department. Maintains open channels of communication with other Department Heads and the Operations Manager/Director of Operations/ Executive Assistant Manager/General Manager.
 </li>
 <li>
 Responsible for effective People leadership of the housekeeping team, involving recruitment and onboarding of new team members, driving team member engagement, coaching, training, continuous performance management (regular 1:1 conversations), and managing employee relations in conjunction with HR.
 </li>
 <li>
 To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
 </li>
 <li>
 Acting as a role model for the Count On me Service culture.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Excellent communication
 </li>
 <li>
 Operations Management
 </li>
 <li>
 Leadership
 </li>
 <li>
 Business Acumen
 </li>
 <li>
 Exceptional service delivery
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Planning &amp; organisation
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Ability to work in a multi-tasking and multi-cultural environment
 </li>
 <li>
 Self-motivation
 </li>
 <li>
 Flexibility
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Minimum 1.5 years&rsquo; experience as an Assistant Housekeeper Manager/ Executive Housekeeper within a similar-sized hotel
 </li>
 <li>
 Experience from a international hotel brand is an advantage
 </li>
 <li>
 Proficiency in Opera Cloud
 </li>
 <li>
 Language requirement:&hellip;&hellip;..(Basic / conversational / professional / native)
 </li>
 <li>
 Eligibility to work in &hellip;&hellip;&hellip;&hellip;&hellip;(Country) (Unless visa sponsorship is offered)
 </li>
 <li>
 Diploma or vocational training in hospitality is an advantage
 </li>
 </ul>
</div>

KERZNER INTERNATIONAL LIMITED

As a Manager of Housekeeping, you will be managing the housekeeping operations, and ensure the operation is running as per the resort standards and policies whilst meeting associate guest and owner expectations. The successful applicant will conduct daily walk-throughs and quality checks to drive cleanliness, productivity, efficiency, exceptional service, and guest satisfaction. Besides, you will oversee administrative processes such as departmental staffing, training, and budgeting to ensure we have enough trained manpower in place. You will also be conducting disciplinary action and coaching colleagues when necessary. An ideal candidate must demonstrate a clear passion for customer service and the willingness to learn various areas of resort operations related to the cleanliness of the hotel including guest rooms public areas and back of house nonkitchen areas as well as the laundry and dry-cleaning operations, hotel linen uniforms and guest laundry.

Manager, Housekeeping

Hilton

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Director of Housekeeping (Temporary Assignment) to join the team! Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District. Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining. We are looking for an individual with an upbeat, outgoing personality to join our Housekeeping team. This is a great opportunity for someone looking to grow their career in the Hospitality industry and Housekeeping. We are looking forward to your application! This is a TEMPORARY position The Director of Housekeeping is responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As the Director of Housekeeping, you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards • Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward • Recruit, interview and train team members • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations • Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments.ESSENTIAL FUNCTIONS: • Communicates effectively, both verbally and in writing, to provide clear direction to team members. • Hires, trains, coaches and counsels Housekeeping team. • Performs reviews of the Housekeeping Department management team. Manages and motivates management team in the administration of their duties. • Plans, organizes and monitors staff activities to ensure compliance with quality standards set by hotel which requires continuous visual inspection of guest rooms and public space areas including food and beverage outlets, meeting rooms and offices. • Manages finances of housekeeping operations including budget and inventory controls. • Analyses data and compiles reports on expenditures, wages, labor, supplies, etc., in relation to hotel financial forecasts and budget. • Establishes and maintains systems and controls to provide adequate supplies for efficient operation of department. • Evaluates condition of furniture, fixtures, décor, etc. Makes recommendations and assists in the coordination of rehab projects. • Works with the general manager and director of property operations to administer the repair and maintenance program as it relates to public areas and guest rooms. • Attends executive level meetings to obtain and disseminate pertinent information. • Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation: • Knowledge of basic sanitation requirements/controls and applications of relevant chemicals. • Basic mathematical skills to prepare moderately complex calculations for financial reporting. • Supervisory skills. • Ability to deal effectively with team members, vendors, contractors, etc. • Ability to coordinate and cooperate with other departments regarding housekeeping services and activities. • Ability to access and accurately input information using a moderately complex computer system. • Ability to access and accurately input information using a moderately complex computer system. EDUCATION: • High school graduate or equivalent required. • 4-year college degree preferred. EXPERIENCE: • At least three years management experience in hotel/housekeeping preferred. • Previous management experience required. • Hilton experience preferred (knowledge of OnQ, HotSos). • Luxury hotel experience is strongly preferred, not required.What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • AdaptabilityWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!<img src="https://www.jobg8.com/Tracking.aspx?OU9UQ%2blXl7QR1ZKjO8Ikf2OvlOScoRW9j" width="0" height="0" />

Director of Housekeeping (TEMPORARY ASSIGNMENT) - The Roosevelt New Orleans, A Waldorf Astoria Hotel

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Director of Housekeeping (TEMPORARY ASSIGNMENT) - The Roosevelt New Orleans, A Waldorf Astoria Hotel