hotel

Al Khoory Hotels

<div>
 
 
 I.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;JOB SUMMARY&nbsp;
 
 
 
 
 
 
 Over-all responsible for the day-day-operations related to the hotel and its staff. You would have commercial accountability for budgeting and financial management, planning, organizing and directing all hotel services, including Front Office, Food and Beverage operations, Housekeeping, Engineering and Sales. Also ensures implementation of Al Khoory Hotel&rsquo;s brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and optimized operational efficiency.
 
 
 
 
 
 
 II.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Main Duties and Responsibilities
 
 
 
 
 
 
 Demonstrates and provide high level of leadership, guidance, and direction to the hotel management team as it strives to provide the highest quality in standards and services.
 
 
 Oversee the operational functions of the hotel, as per the Organizational chart of Al Khoory Hotels.
 
 
 Hold regular morning briefings and monthly/weekly operational meetings with all head of the departments.
 
 
 Develop and manage the commercial and operational strategy for the hotel to drive optimal performance and achieve financial and other business targets.
 
 
 Commercial accountability for budgeting and financial management, planning, organizing and directing all hotel services, including Front Office, Food and Beverage operations, Housekeeping, Engineering and Sales.
 
 
 Ensure full compliance to Hotel operating controls, SOP&rsquo;s, policies and procedures to ensure high level of service standards.
 
 
 Maximize revenue and profitability of the hotel.
 
 
 Develop and implement strategies to achieve a larger market share and attract new market segments for the hotel.
 
 
 Maintain effective relationships with key stakeholders, including owners, Al Khoory Group management, customers and suppliers.
 
 
 Business and people management.
 
 
 Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing &amp; Sales Plan and Capital Budget.
 
 
 Actively participate in the development of all key managerial positions and manage effectively employee turnover, recruitment and employee development within budgeted parameters.
 
 
 Analyzing sales figures and devising marketing and revenue management strategies.
 
 
 Regularly and personally verify that guests are receiving personalized, thoughtful and generous service.
 
 
 Use guests and colleague feedback to make recommendations for improvements that drive performance and enhance the guest experience.
 
 
 Ensuring compliance with licensing laws, health and safety and other statutory regulations.
 
 
 
 
 
 
 III.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;JOB ACCOUNTABILITIES
 
 
 
 
 
 
 Accountable for the Hotels &amp; Departments Operational Budget is adhered and controlled.
 
 
 Accountable for the monthly revenue targets.
 
 
 Accountable for brand development
 
 
 Minimizing guest complaints
 
 
 Ensure all Staffs are working in safe working environment.
 
 
 &nbsp;
 
 
 
 IV.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;KEY PERFORMANCE INDICATORS (KPIs)
 
 
 
 
 
 
 Annual/Monthly Revenue targets (indicate figures).
 
 
 Full Occupancy capacity (supply vs. demand)
 
 
 Increased guest satisfaction level
 
 
 People Management (Staff turnover)&nbsp;
 
 
 
 
 
 
 V.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;COMMUNICATION &amp; WORKING RELATIONSHIPS
 
 
 
 
 
 
 
 External&nbsp;&nbsp;:&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 
 
 
 Travel Agents
 
 
 
 
 
 Corporate Offices/ Companies
 
 
 
 
 
 Suppliers/Vendors
 
 
 
 
 
 Approved Third party suppliers
 
 
 
 
 
 Officers from Government bodies&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 
 
 
 Internal&nbsp;&nbsp;&nbsp;:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 
 
 
 Corporate Office (Al Khoory Hotel Management)
 
 
 
 
 
 Department Heads
 
 
 
 
 
 All Staffs
 
</div>

Hotel Manager

Clarion Inn Surfrider Resort

Job detailsSalary$50,000 to 60,000 a yearJob Type Full-timeBenefits<ul><li>401(k)</li></ul>Full Job DescriptionWe are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as perform daily front desk, housekeeping oversight and office functions. It is important for the hotel manager to be involved in all aspects of hotel operations. You will be responsible for dealing with complaints, assisting with revenue management, working front desk shifts regularly, handling OTA s, performing housekeeping quality checks, reviewing the grounds, scheduling and covering all positions when needed. A hands-on-approach is a must. You will be a key person of reference for employees and clients as well as external vendors. The hotel manager must be able to guide the employees work as a well-functioning team. The ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of team work. The goal is to enhance customer dedication and expand our clientele by strengthening our hotel&rsquo;s reputation.Responsibilities<ul><li>Supervise work at all levels: front desk, housekeeping, maintenance, etc. and set clear objectives</li><li>Work with the Area Manager to support marketing promotions and revenue goals</li><li>Communicate with customers daily: welcome them in the facilities, address complaints, find solutions, offer information on the area, etc.</li><li>Deal with maintenance issues, shortages in staff or supplies, conduct inventory check lists</li><li>Inspect facilities regularly and enforce strict compliance with health and safety standards</li></ul>Skills<ul><li>Proven experience as Hotel Manager or relevant role</li><li>Fluency in English; knowledge of other languages is a plus</li><li>Understanding of all hotel management best practices and relevant laws and guidelines</li><li>Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage</li><li>Excellent customer service skills as well as a business mindset</li><li>Demonstrable aptitude in decision-making and problem-solving</li><li>Reliable with an ability to multi-task and work well under pressure</li><li>Outstanding leadership skills and a great attention to detail</li></ul>Schedule:<ul><li>Monday to Friday</li><li>Weekends</li></ul>Work Location:<ul><li>One location</li></ul>Work Remotely:<ul><li>No</li></ul>Job Type: Full-timePay: $50,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k)</li></ul>Work Location: In person

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Hotel Group

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

Mandarin Oriental, Bodrum

A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.

Duties and Responsibilities

To manage hotel&rsquo;s daily operational needs ensuring consistent guest services, colleague productivity, and safety while constantly striving for improvement. 
To execute all operational and strategic initiatives that have been discussed, providing feedbacks and alternatives. 
To develop of lower and middle management executives through coaching, mentoring and general communications. 
To keep abreast of newest trends and innovations in the marketplace and be aware of competitors. 
To ensure there is a continuous focus and drive on all Quality assessments. In particular supporting local LQE initiatives. 
To orchestrate and direct the annual Safe &amp; Sound Audit conducted by third parties engaged by MOHG.
 
To chair the monthly Risk Management Committee meetings ensuring full compliance by all Departments.
 
To work with EXCO and the Director of IT to ensure continual progress regarding systems, software and hardware. 
To oversee the strategic direction of general projects related to the enhancement of the hotel. The project management covers the areas of planning, administration, implementation and evaluation of financial results of project. 
To direct and ensure the success of the preventive maintenance programs of the hotel in all areas. 
To work on the energy saving and related projects. 
To support the Director of Finance in the preparation and implementation of the budget and the development of Sales and Marketing Strategies for the Hotel. 
To translate and execute the strategies into operational excellence. 
To support the People &amp; Culture Strategy, including recruitment and selection of colleagues. 
To assist in career development programs for colleagues. HM will act as the mentor and coach for the new and mid level Managers, actively engaging them in projects and learning initiatives. HM will ensure that appraisals and feedback sessions are regularly done.

Requirements

Minimum 10 years of extensive Luxury Hotel &amp; Minimum 4 years Resort/Hotel Manager experience in Hospitality operations

Bachelor's degree in Hospitality Management.

Experience in Luxury Resorts is preferred.

Excellent communication skills both written and spoken in English and Turkish.

Additional language would be an advantage

Experience in managing large teams

Effective management, leadership, organizational and communications skills.

Ability to assemble, analyze, understand integrated spread sheets and complex technical information.

Strong presentation skills.Prioritization skills necessary to meet deadlines.

Proficiency in various hotel systems and advanced proficiency in Excel

Be aware of global trends.

Able to work flexibly.</div>

HOTEL OM RESIDENCY

We are looking for an experienced General Manager to lead the overall operations of Hotel Om Residency, Kushinagar. The ideal candidate will be responsible for ensuring exceptional guest experiences, smooth daily operations, and profitable growth of the hotel. This role requires a strong leader with proven hospitality management skills, financial acumen, and the ability to inspire and manage a diverse team.Responsibilities<ul><li>Oversee all hotel operations including front office, housekeeping, food &amp; beverage, and guest relations.</li><li>Ensure high standards of customer service and resolve guest concerns promptly.</li><li>Develop and execute strategies to improve occupancy rates, revenue, and profitability.</li><li>Manage budgets, monitor expenses, and ensure cost efficiency.</li><li>Recruit, train, and supervise staff while maintaining a positive and professional work environment.</li><li>Coordinate with travel agencies, tour operators, and corporate clients, particularly in Buddhist tourism.</li><li>Ensure compliance with hotel policies, safety regulations, and legal requirements.</li><li>Monitor service quality, hygiene, and operational efficiency.</li><li>Prepare operational and financial reports for management.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field (preferred).</li><li>Minimum 5 years of managerial experience in hotels or hospitality industry.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Knowledge of hotel management systems (PMS, POS) and financial planning.</li><li>Fluency in English required; Hindi and East Asian languages (Japanese, Chinese, Korean) are a plus.</li><li>Ability to work flexible hours during peak seasons.</li></ul>Skills<ul><li>Leadership &amp; staff management</li><li>Guest service excellence</li><li>Financial &amp; operational planning</li><li>Sales &amp; marketing in hospitality</li><li>Problem-solving &amp; decision-making</li></ul>Benefits<ul><li>Competitive salary (&#8377;35,000 &ndash; &#8377;55,000 per month, negotiable)</li><li>Accommodation and meals may be provided</li><li>Performance-based incentives</li><li>Growth and career development opportunities</li></ul>Job Type: Full-timePay: &#8377;30,000.00 - &#8377;50,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Commuter assistance</li><li>Food provided</li><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

Hotel manager

Icy deck Frozen Fish & Seafood Trading LLC

Job Summary:We are looking for a proactive and customer-oriented Hotel Representative fluent in English and Russian speaking, to join our team. This includes organizing tours, offering guidance on local attractions, and ensuring a smooth travel experience tailored to guests&rsquo; language and cultural needs.Key Responsibilities:<ul><li>Provide travel and tourism information to hotel guests about excursions and tours.</li><li>Recommend and book local tours, sightseeing packages, and dining reservations.</li><li>Ensure all guest requests and itineraries are handled efficiently and accurately.</li><li>Maintain up-to-date knowledge of local attractions, events, and travel regulations.</li><li>Coordinate group bookings, excursions, and VIP services as required.</li><li>Provide clear and engaging presentations about local culture, landmarks, and activities.</li><li>Handle guest inquiries and resolve issues promptly and professionally.</li></ul>Qualifications:<ul><li>Fluency in English and Russian (spoken and written)</li><li>Previous experience in travel, tourism, or hospitality is preferred</li><li>Excellent customer service and problem-solving abilities</li><li>Knowledge of travel booking tools and hotel software systems</li><li>Familiarity with local culture, geography, and transportation</li><li>Ability to multitask and work flexible shifts, including weekends and holidays</li></ul>Job Type: Full-time

Hotel Guide

Elite Resort and Spa

4 STAR HOTEL EXPERIENCEOPERA SYSTEM KNOWLEDGEEnglish / ARABIC SPEAKINGWILLING TO JOIN IMMEDIATELYFront Desk OperationsGreet and welcome guests warmly upon arrival.Handle check-in and check-out procedures efficiently.Provide room keys, hotel information, and directions to rooms.Manage room reservations and booking confirmations.Update room availability in the hotel system.Guest ServicesRespond to guest inquiries and special requests.Handle complaints or concerns professionally.Arrange services such as wake-up calls, taxis, tour bookings, or restaurant reservations.Provide information about hotel amenities, local attractions, and events.Administrative TasksOperate hotel management software (PMS).Process payments (cash, credit cards, etc.) and issue receipts.Maintain daily reports on occupancy, guest arrivals, and financial transactions.Answer phone calls, emails, and manage messages.Team CoordinationCommunicate with housekeeping and maintenance teams regarding room status or issues.Report unusual situations, emergencies, or guest incidents to supervisors or security.Typical Qualifications:High school diploma or a degree in Hospitality, Tourism, or HRM is preferredPrevious experience in a hotel or customer service is an advantageWillingness to work shifts, weekends, and holidaysJob Type: Full-timePay: BD140.000 - BD170.000 per month

Hotel Receptionist

Sharjah Palace Hotel

Role &amp; Job Responsibilities<ul><li>Welcome and register guests, provide information, and ensure a positive guest experience.</li><li>Handle phone and online reservation inquiries, manage bookings, and assign rooms.</li><li>Process guest check-ins and check-outs, collect payments, and verify credit card details.</li><li>Answer phones, forward calls, take messages, and respond to guest inquiries and requests.</li><li>Maintain accurate guest records, process payments, balance cash drawers, and perform other clerical duties.</li><li>Address guest issues and complaints in a timely and professional manner.</li><li>Liaise with other hotel departments, such as housekeeping, to fulfill guest needs.</li><li>Provide information about local attractions, arrange travel, and book activities or tickets.</li><li>Keep the front desk area tidy, organized, and presentable.</li><li>Utilize hotel management software and operate multi-line phone systems.</li><li>Understand and enforce hotel rules and policies for both guests and staff.</li></ul>Desired Candidate Profile<ul><li>Relevant Diploma in hospitality management, Hotel Management, tourism, or a related field.</li><li>A minimum of 2 years of experience is desirable</li><li>Candidates have experience with IDS System - (+ Point)</li><li>Working comfortably in any shift.</li><li>Good basic computer skills</li></ul>Job Types: Full-time, PermanentPay: AED1,500.00 - AED2,000.00 per month

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