hotel manager

Naik Foundation

Key ResponsibilitiesOperational Leadership<ul><li>Direct and oversee all Rooms Division operations to ensure seamless guest experiences from arrival to departure.</li><li>Develop and implement departmental strategies that align with the hotel's business objectives.</li><li>Ensure compliance with company policies, brand standards, and operating procedures.</li><li>Monitor daily operations and resolve operational challenges promptly.</li><li>Lead departmental meetings and communicate operational priorities effectively.</li><li>Collaborate with Food &amp; Beverage, Sales &amp; Marketing, Engineering, Finance, Security, and Human Resources to ensure smooth hotel operations.</li></ul>Guest Experience<ul><li>Drive a culture of exceptional guest service and hospitality throughout the Rooms Division.</li><li>Oversee the handling of VIP arrivals, special requests, and service recovery for guest concerns.</li><li>Review guest feedback, identify trends, and implement continuous improvement initiatives.</li><li>Ensure consistent delivery of personalized and memorable guest experiences.</li></ul>Financial Management<ul><li>Develop and manage the Rooms Division annual operating budget.</li><li>Monitor departmental revenues, expenses, payroll, and productivity.</li><li>Work closely with Revenue Management to optimize room inventory, occupancy, average daily rate (ADR), and revenue per available room (RevPAR).</li><li>Identify opportunities to improve profitability while maintaining service excellence.</li><li>Prepare operational reports, forecasts, and performance analyses.</li></ul>Housekeeping &amp; Front Office Oversight<ul><li>Ensure Front Office operations deliver efficient check-in, check-out, reservations support, and guest services.</li><li>Oversee Housekeeping to maintain the highest standards of cleanliness, presentation, and room readiness.</li><li>Monitor room status, inventory control, and maintenance coordination to maximize room availability.</li><li>Ensure preventive maintenance issues are identified and addressed in coordination with Engineering.</li></ul>Leadership &amp; Team Development<ul><li>Recruit, train, mentor, and develop department managers and team members.</li><li>Conduct performance reviews and create development plans.</li><li>Foster employee engagement, accountability, and teamwork.</li><li>Ensure appropriate staffing levels while controlling labor costs.</li><li>Promote a culture of safety, diversity, inclusion, and continuous improvement.</li></ul>Quality, Safety &amp; Compliance<ul><li>Ensure compliance with health, safety, sanitation, and security standards.</li><li>Maintain compliance with applicable laws, regulations, and company policies.</li><li>Oversee emergency preparedness and response procedures for the Rooms Division.</li><li>Ensure proper handling of guest information and data privacy requirements.</li><li>Lead quality assurance initiatives and prepare departments for internal and external audits.</li></ul>Work Location: In person

Director of rooms

Apres Restaurant LLC

1. JOB PURPOSEThe Branch Manager &ndash; OPUS is responsible for the overall day-to-day management, operational excellence, sales performance, guest experience, team leadership, and profitability of the OPUS branch located at Premium location in Abu Dhabi.The role is responsible for maintaining the premium OPUS brand standards while ensuring smooth coordination with Hotel management and operations. The Branch Manager will lead the team to achieve sales targets, deliver exceptional customer service, control costs and inventory, and maximize commercial opportunities within the location.2. KEY RESPONSIBILITIESA. Branch Operations<ul><li>Manage the complete day-to-day operation of the OPUS branch.</li><li>Ensure the branch opens and closes according to approved operating procedures and timings.</li><li>Maintain high standards of cleanliness, presentation, grooming, merchandising, and service.</li><li>Ensure all company policies, SOPs, health and safety requirements, and hotel operational requirements are followed.</li><li>Conduct daily opening and closing checks.</li><li>Monitor branch activities and resolve operational issues promptly.</li><li>Coordinate with Hotel management regarding operational requirements, events, VIP visits, and special activities.</li><li>Ensure the branch is always ready for VIP guests and high-profile events.</li></ul>B. Sales &amp; Revenue Management<ul><li>Achieve monthly and annual sales and revenue targets.</li><li>Monitor daily sales performance and identify opportunities to increase revenue.</li><li>Drive upselling, cross-selling, and premium product sales.</li><li>Monitor Average Order Value (AOV) and customer conversion.</li><li>Develop opportunities for corporate orders, gifting, events, weddings, Ramadan, festive occasions, and other activations.</li><li>Review daily, weekly, and monthly sales reports.</li><li>Take corrective action when sales performance is below target.</li><li>Build strong relationships with repeat and high-value customers.</li></ul>C. Customer Experience<ul><li>Deliver a luxury and personalized customer experience consistent with OPUS standards.</li><li>Personally handle VIP and high-value customers when required.</li><li>Monitor customer feedback and ensure complaints are resolved professionally and promptly.</li><li>Ensure staff demonstrate excellent product knowledge and selling skills.</li><li>Maintain a customer-focused culture within the branch.</li><li>Develop and maintain relationships with regular customers and corporate clients.</li></ul>D. Team Management<ul><li>Lead, supervise, and motivate all branch employees.</li><li>Prepare staff schedules and ensure appropriate manpower coverage.</li><li>Monitor attendance, punctuality, grooming, and discipline.</li><li>Conduct daily briefings and regular performance discussions.</li><li>Set individual and team KPIs.</li><li>Identify training requirements and coordinate training with the relevant departments.</li><li>Ensure employees have adequate product and brand knowledge.</li><li>Conduct performance evaluations and recommend development plans.</li><li>Address staff performance and disciplinary matters in coordination with HR.</li></ul>E. Inventory &amp; Stock Control<ul><li>Monitor daily stock levels and product availability.</li><li>Ensure accurate receiving, storage, display, and issuing of products.</li><li>Monitor fast-moving and slow-moving products.</li><li>Minimize wastage, damages, expiry, and stock discrepancies.</li><li>Conduct regular stock counts and support monthly stock audits.</li><li>Ensure proper handling and storage of flowers, cakes, chocolates, gifts, packaging, and other products as applicable.</li><li>Coordinate replenishment with the production, procurement, and warehouse teams.</li><li>Report stock shortages and discrepancies immediately.</li></ul>F. Visual Merchandising &amp; Brand Standards<ul><li>Maintain OPUS luxury brand standards throughout the branch.</li><li>Ensure all products are presented according to approved visual merchandising guidelines.</li><li>Maintain attractive displays and seasonal/festive presentations.</li><li>Ensure packaging, uniforms, signage, and customer-facing materials meet OPUS standards.</li><li>Coordinate with the marketing team for campaigns, activations, and promotional activities.</li><li>Protect the reputation and premium positioning of the OPUS brand.</li></ul>G. Financial &amp; Cost Control<ul><li>Monitor branch revenue, expenses, wastage, and profitability.</li><li>Ensure all transactions are properly recorded through the POS system.</li><li>Monitor cash handling and ensure compliance with company procedures.</li><li>Review daily cash and sales reconciliation.</li><li>Control operational expenses within approved budgets.</li><li>Identify opportunities to reduce wastage and improve profitability.</li><li>Report financial and operational variances to management.</li></ul>H. Events &amp; Hotel team Coordination<ul><li>Coordinate with hotel management for hotel/property events and activations.</li><li>Support VIP visits, weddings, corporate events, festive activations, and internal hotel requirements.</li><li>Identify opportunities to increase OPUS sales through hotel's guest, event, and corporate network.</li><li>Ensure timely execution of special orders and event requirements.</li><li>Maintain professional communication with hotel departments and management.</li></ul>I. Reporting &amp; Administration<ul><li>Prepare daily sales and operational reports.</li><li>Submit weekly performance updates to management.</li><li>Monitor branch KPIs and prepare action plans where required.</li><li>Maintain accurate records for attendance, stock, sales, wastage, complaints, and operational incidents.</li><li>Ensure all required documents and reports are completed on time.</li><li>Escalate operational, financial, staffing, or customer-related issues to management.</li></ul>3. DAILY / WEEKLY RESPONSIBILITIESDaily<ul><li>Conduct opening operational checks.</li><li>Conduct staff briefing and review daily sales targets.</li><li>Monitor sales, customer service, and product availability.</li><li>Check product quality and presentation.</li><li>Monitor staff attendance and grooming.</li><li>Review stock levels and replenishment requirements.</li><li>Handle customer feedback and complaints.</li><li>Coordinate with hotel operations when required.</li><li>Review daily sales and cash reconciliation.</li></ul>Weekly<ul><li>Review branch sales performance against targets.</li><li>Review staff performance and manpower requirements.</li><li>Review inventory movement and wastage.</li><li>Monitor customer feedback.</li><li>Review upselling and AOV performance.</li><li>Submit weekly operational and sales reports.</li><li>Identify business development opportunities.</li></ul>4. KEY PERFORMANCE INDICATORS (KPIs)<ul><li>Achievement of monthly and annual sales targets.</li><li>Revenue growth.</li><li>Average Order Value (AOV).</li><li>Gross profit and branch profitability.</li><li>Customer satisfaction and complaint resolution.</li><li>Customer retention and repeat business.</li><li>Stock accuracy.</li><li>Reduction in wastage and damages.</li><li>Staff attendance and productivity.</li><li>Staff turnover and training completion.</li><li>Compliance with OPUS and hotel operational standards.</li><li>Successful execution of events and activations.</li></ul>5. QUALIFICATIONS &amp; EXPERIENCE<ul><li>Bachelor's degree or diploma in Hospitality, Business Administration, Retail Management, or a related field preferred.</li><li>Minimum 3&ndash;5 years of experience in branch management, retail, luxury hospitality, F&amp;B, gifting, lifestyle, or a similar customer-facing business.</li><li>Previous experience managing a premium/luxury brand is highly preferred.</li><li>Experience in the UAE hospitality or retail industry is an advantage.</li><li>Proven experience in achieving sales targets and managing teams.</li><li>Strong knowledge of POS, inventory, sales reporting, and basic financial controls.</li></ul>6. REQUIRED SKILLS &amp; COMPETENCIES<ul><li>Strong leadership and people-management skills.</li><li>Excellent customer service and communication skills.</li><li>Strong sales and commercial awareness.</li><li>Ability to work in a luxury hospitality environment.</li><li>Strong organizational and problem-solving skills.</li><li>Good knowledge of inventory and stock control.</li><li>Ability to analyze sales and operational reports.</li><li>Excellent English communication skills; Arabic is an advantage.</li><li>Professional appearance and strong interpersonal skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Strong attention to detail and brand standards.</li></ul>7. WORKING RELATIONSHIPSInternal:<ul><li>Brand Manager</li><li>Operations Manager</li><li>HR Department</li><li>Finance Department</li><li>Procurement &amp; Warehouse</li><li>Production Team</li><li>Marketing Team</li><li>Sales Team</li></ul>External:<ul><li>Hotel Management and Departments</li><li>Corporate Clients</li><li>VIP Customers</li><li>Event Partners</li><li>Suppliers and Service Providers</li></ul>8. AUTHORITY &amp; ACCOUNTABILITYThe Branch Manager is accountable for the overall operational and commercial performance of the OPUS branch at premium hotel Abu Dhabi and is expected to take ownership of branch performance, customer experience, team productivity, inventory control, and compliance with company and hotel standards.The Branch Manager must escalate significant financial, operational, employee, customer, safety, or reputational matters to the relevant management immediately.9. GENERAL RESPONSIBILITIES<ul><li>Maintain confidentiality of company and customer information.</li><li>Follow all company policies, procedures, and SOPs.</li><li>Comply with UAE labour, health and safety, and applicable regulatory requirements.</li><li>Maintain professional conduct at all times.</li><li>Protect company assets, products, equipment, and brand reputation.</li><li>Perform any other duties reasonably assigned by management in line with the position.</li></ul>Pay: AED7,000.00 - AED15,000.00 per monthWork Location: In person

Branch Manager

Park Hyatt Dubai

<div>
 
 Organization- Park Hyatt Dubai
 
 
 
 
 Summary
 
 
 
 The Human Resources Manager leads Human Resources functions for the hotel, ensuring people strategies effectively support business objectives, employee engagement, and operational performance. Reporting to the Director of Human Resources, the role oversees talent acquisition, employee relations, performance management, compensation and benefits, and HR compliance. The HR Manager partners closely with hotel leadership to foster a positive workplace culture, upholding the highest standards of professionalism and service excellence.
 
 
 
 Main Duties:
 
 
 
 <ul>
 <li>
 Act as a strategic HR business partner, supporting hotel leadership on people, culture, and organizational effectiveness initiatives.
 </li>
 <li>
 Lead and develop the HR team, ensuring professional, confidential, and service-oriented support for all employees and stakeholders.
 </li>
 <li>
 Oversee all HR operations and ensure alignment with business objectives, brand standards, and company values.
 </li>
 <li>
 Prepare and manage the annual HR budget, ensuring efficient resource utilization.
 </li>
 <li>
 Develop, implement, and maintain HR policies, procedures, and standards in line with company requirements and local regulations.
 </li>
 <li>
 Ensure compliance with UAE Labour Law, company policies, and all statutory employment requirements.
 </li>
 <li>
 Manage recruitment and selection activities, supporting workforce planning and the attraction of top talent.
 </li>
 <li>
 Drive talent development, succession planning, coaching, and career growth initiatives.
 </li>
 <li>
 Support effective workforce planning, payroll coordination, and HR systems administration to optimize productivity and control costs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's or Master&rsquo;s Degree in Human Resources, Business Administration, Hospitality Management, or a related field.
 </li>
 <li>
 5-7 years of progressive HR experience, preferably within a luxury hotel or international hospitality environment.
 </li>
 <li>
 Strong knowledge of UAE Labor Law, employment regulations, and HR compliance requirements.
 </li>
 <li>
 Proven experience in recruitment, employee relations, performance management, succession planning, and HR operations.
 </li>
 <li>
 Excellent communication, interpersonal, coaching, and conflict-resolution skills.
 </li>
 <li>
 Strong understanding of workforce planning, payroll coordination, HR budgeting, and employee benefits administration.
 </li>
 <li>
 Proficiency in HR systems, Microsoft Office applications, and HR reporting.
 </li>
 </ul>
</div>

Human Resources Manager

Hyatt

<div><div><h2 class="jobSectionHeader">Summary</h2>
<div>The Human Resources Manager leads Human Resources functions for the hotel, ensuring people strategies effectively support business objectives, employee engagement, and operational performance. Reporting to the Director of Human Resources, the role oversees talent acquisition, employee relations, performance management, compensation and benefits, and HR compliance. The HR Manager partners closely with hotel leadership to foster a positive workplace culture, upholding the highest standards of professionalism and service excellence.
Main Duties:
<ul><li>Act as a strategic HR business partner, supporting hotel leadership on people, culture, and organizational effectiveness initiatives.</li>
<li>Lead and develop the HR team, ensuring professional, confidential, and service-oriented support for all employees and stakeholders.</li>
<li>Oversee all HR operations and ensure alignment with business objectives, brand standards, and company values.</li>
<li>Prepare and manage the annual HR budget, ensuring efficient resource utilization.</li>
<li>Develop, implement, and maintain HR policies, procedures, and standards in line with company requirements and local regulations.</li>
<li>Ensure compliance with UAE Labour Law, company policies, and all statutory employment requirements.</li>
<li>Manage recruitment and selection activities, supporting workforce planning and the attraction of top talent.</li>
<li>Drive talent development, succession planning, coaching, and career growth initiatives.</li>
<li>Support effective workforce planning, payroll coordination, and HR systems administration to optimize productivity and control costs.</li>
</ul></div></div><div><h2 class="jobSectionHeader">Qualifications</h2>
<div><ul><li>Bachelor's or Master&rsquo;s Degree in Human Resources, Business Administration, Hospitality Management, or a related field.</li>
<li>5-7 years of progressive HR experience, preferably within a luxury hotel or international hospitality environment.</li>
<li>Strong knowledge of UAE Labor Law, employment regulations, and HR compliance requirements.</li>
<li>Proven experience in recruitment, employee relations, performance management, succession planning, and HR operations.</li>
<li>Excellent communication, interpersonal, coaching, and conflict-resolution skills.</li>
<li>Strong understanding of workforce planning, payroll coordination, HR budgeting, and employee benefits administration.</li>
<li>Proficiency in HR systems, Microsoft Office applications, and HR reporting.</li></ul></div></div></div>

The Meydan Hotel

<div>Manager, Recreation
 
(20546) 
Situated at the heart of Dubai&rsquo;s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world&rsquo;s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. 
Job Summary
The Manager, Recreation of The Meydan Hotel will oversee daily operations across all resort recreational facilities&mdash;including pools and fitness center&mdash;to ensure exceptional guest service and strict adherence to hotel, health, and safety standards. This role leads team management, recruitment, colleague training, operational administrative tasks, and the development of the hotel&rsquo;s wellness offerings.
Key Responsibilities
<ul><li>Direct daily setup, maintenance, and routine inspections of all recreational areas (pools, fitness center, cabanas) to uphold guest service standards, safety protocols, and equipment condition.</li>
<li>Lead daily briefings, manage team shift and vacation schedules, enforce uniform/grooming standards, and maintain accurate departmental personnel records.</li>
<li>Partner with HR on recruitment and interviews, conduct onboarding and continuous training programs, and provide ongoing coaching, performance evaluation, and constructive feedback.</li>
<li>Design and manage the hotel's wellness calendar and launch new seasonal guest wellness experiences.</li>
<li>Departmental inventory management, supply tracking, and expense control while maintaining proficiency in the Opera PMS system.</li>
</ul>Skills, Experience &amp; Educational Requirements
<ul><li>At least 2 to 3 years experience supervising hospitality, recreation, or resort operations.</li>
<li>Certified in resort emergency protocols and first aid.</li>
<li>Strong communication, leadership, and team coaching skills with flexibility in scheduling.</li> 
</ul>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div>

Manager, Recreation

PRIME HR ADVISORY

About the RoleWe are looking for an experienced and well-connected French-speaking Sales Manager to drive the growth of our portfolio of premium artisan French cheeses across the UAE.The ideal candidate will have a strong track record in premium food sales within the UAE, particularly with hotels, restaurants, and luxury hospitality groups. They must have an established network of contacts across the UAE&rsquo;s major hotel groups and be capable of opening doors, developing relationships, and converting opportunities into long-term business.Key Responsibilities<ul><li>Develop and execute a sales strategy for artisan French cheese across the UAE.</li><li>Build and maintain strong relationships with major hotel groups, luxury hotels, restaurants, chefs, purchasing managers, and F&amp;B directors.</li><li>Leverage an existing network of contacts within leading UAE hospitality groups to generate new business.</li><li>Identify and secure new hotel and restaurant accounts while growing sales with existing customers.</li><li>Present and promote our French cheese portfolio to chefs, buyers, and key decision-makers.</li><li>Conduct product tastings, presentations, and chef demonstrations where appropriate.</li><li>Negotiate commercial terms and close sales while protecting margins.</li><li>Monitor market trends, competitor activity, pricing, and customer requirements.</li><li>Achieve agreed sales, revenue, and margin targets.</li></ul>Requirements<ul><li>Proven sales experience in the UAE food and hospitality market.</li><li>Strong experience selling premium, gourmet, specialty, or imported food products.</li><li>Existing relationships and multiple active contacts within major UAE hotel groups are essential.</li><li>Established network among luxury hotels, restaurants, chefs, procurement teams, and F&amp;B decision-makers.</li><li>Strong understanding of the UAE hospitality and foodservice landscape.</li><li>Fluent French and English preferred.</li><li>Excellent communication, negotiation, presentation, and relationship-building skills.</li></ul>Pay: AED20,000.00 - AED28,000.00 per monthWork Location: In person

Cheese Sales Manager -French National

Zoya Health and Wellbeing Resort

Assistant HR Manager &ndash; Wellness ResortSupport daily HR operations, including recruitment, onboarding, employee relations, payroll coordination, and maintaining employee records. Help foster a positive workplace culture aligned with the resort's wellness values.Requirements:<ul><li>Bachelor's degree in Human Resources, Business Administration, Hospitality, or a related field.</li><li>2&ndash;5 years of HR experience, preferably in a hotel, resort, spa, or wellness environment.</li><li>Strong communication, organizational, and interpersonal skills.</li><li>Knowledge of HR practices, payroll processes, and labour regulations.</li></ul>Work Location: In person

Assistant HR Manager – Wellness Resort

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Director of rooms

Branch Manager

Human Resources Manager

Human Resources Manager

Manager, Recreation

Cheese Sales Manager -French National

Assistant HR Manager – Wellness Resort