hotel manager

SAP Hotels LLC

Overview Join our dynamic hospitality team as a Hotel General Manager, where you'll lead the overall operations of a vibrant resort or hotel property. This energetic role calls for a passionate leader who thrives on delivering exceptional guest experiences, optimizing revenue, and fostering a motivated team. As the driving force behind daily operations, you'll ensure that every aspect of the hotel runs smoothly, efficiently, and with a focus on excellence. Your leadership will shape memorable stays for guests and create a welcoming environment that encourages repeat visits and positive reviews.Responsibilities<ul><li>Oversee all hotel operations, including front desk management, guest services, housekeeping, food and beverage, and maintenance to ensure seamless service delivery. </li><li>Lead and supervise staff across departments, promoting teamwork, high performance, and professional development. </li><li>Develop and implement strategies for revenue management to maximize profitability while maintaining outstanding guest satisfaction. </li><li>Manage human resources functions such as hiring, training, performance evaluations, and ensuring compliance with employment laws. </li><li>Maintain budgetary controls by monitoring expenses, controlling costs, and optimizing resource allocation to meet financial targets. </li><li>Ensure exceptional guest relations by addressing concerns promptly and fostering a welcoming atmosphere that encourages positive feedback. </li><li>Oversee night audit procedures and ensure accurate financial reporting at the end of each day. </li><li>Utilize multilingual or bilingual skills to communicate effectively with diverse guests and staff from various backgrounds. </li><li>Implement hotel policies and procedures aligned with industry standards to uphold safety, security, and quality standards. </li><li>Manage multi-line phone systems with professional phone etiquette to handle inquiries efficiently and courteously.</li></ul>Qualifications<ul><li>Proven experience in hotel management or hospitality management roles with supervising responsibilities. </li><li>Strong background in revenue management, budgeting, and financial oversight within a resort or hotel setting. </li><li>Excellent customer service skills with a passion for creating memorable guest experiences. </li><li>Demonstrated leadership ability to motivate teams and foster a positive work environment. </li><li>Knowledge of human resources practices including hiring, training, and employee relations. </li><li>Familiarity with front desk operations, night audit procedures, and guest services protocols. </li><li>Multilingual or bilingual capabilities are highly desirable to serve diverse clientele effectively. </li><li>Experience with hotel management software systems and multi-line phone systems is preferred. Embark on this exciting journey where your leadership transforms ordinary stays into extraordinary experiences! We are committed to supporting your growth as you lead our team to new heights of hospitality excellence.</li></ul>Pay: $48,000.00 - $56,000.00 per yearBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Hotel General Manager

The Antlers Hotel

Job Title CATERING MANAGER Division/Department Sales &amp; MarketingReports To Director of SalesFLSA Designation ExemptStatus Full-time, SalariedCompensation Starting wage $57,800 to $63,000 + quarterly bonusJob SummarySell event space, Food &amp; Beverage/Banquet offerings for weddings, corporate meetings, seminars and diverse clients. Maximize catering revenues. Maintain and increase client base. Ensure successful events.Job Duties Conduct sales activities to maintain relationships with key accounts to maintain source of revenue and to generate incremental revenue from existing accounts through knowledge, expertise and judgement. Perform inside sales activities such as responding to telephone and in-person inquiries about hotel services, booking sales business, giving property tours and coordinating arrangements for group events with the Front Desk, Reservations, meeting rooms, audio/visual equipment rental and Food &amp; Beverage.  Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and community events. Manage &amp; maintain an up-to-date contact management system. Meet with sales clients before and during sales events to ensure guest satisfaction. Contact clients after function to measure guest satisfaction and respond to any guest complaints or issues. Maintain the role of customer advocate by acting as a listening post with key client representatives to determine evolving needs and then keep operational counterparts informed so that the hotel may continue to meet and exceed expectations. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guest leaves the property. Personally respond to guest complaint letters and comment cards in accordance with company standards. Properly administer the hotel policies and procedures for satisfaction guarantees. Participate in the research of competition&rsquo;s products, services and pricing. Run administration of Delphi system. Run monthly reports. Patiently answer all inquiries of our guests and assist them in every way possible.  Maintain regular and punctual attendance. Comply with all company policies and procedures. Assist department, as needed. Additional duties, as required.Managerial duties Use appropriate strategies to develop and self-motivate Communicate expectations, assignments and responsibilities clearly and professionally Lead by example Exhibits accountability for shown performance Exhibit efficient delegation, time management, and people skills.Qualifications Two years of catering sales experience in Hospitality. Education in Hospitality Management, Sales, Marketing, Business Administration or related field, preferred. Knowledge of Opera PMS, Delphi, Office Suite, Outlook, and Market Vision systems, preferred. Self-starting and outgoing personality with a pleasant disposition, and strong attention to detail. Must be able to communicate in a professional manner with guests and visitors.Physical Environment The position performs indoors. The position constantly requires the ability to communicate effectively orally and in writing; a stationary stance for long periods of time and moving about behind a reception desk; and the operation of computers and office equipment. The position frequently requires to move items up to 25 lbs. The position occasionally requires to move items up to 50 lbs. The position rarely requires to perform in a stooping, kneeling, crouching or, crawling position.Benefits For full time employees: medical, dental, vision insurance, and ancillary options offered 60 days after hired. EAP. Sick leave. PTO accruals offered. Company and travel discounts.For part time employees: EAP. Sick leave. Company and travel discounts.Notes-A hospitable demeanor must be projected at all times.-The hotel operates seven days per week, twenty four hours per day; schedules are reflective of business needs and employees may be requested to be available to work on days, evenings, weekends and/or holidays.-Description subject to change at any time. Description is not an exhaustive list of all the tasks that may be assigned. Management reserves the right to assign or reassign tasks.-The hotel offers employment at-will, as defined under applicable law. The employment relationship can be terminated by the employee or the hotel for any reason, at any time, with or without prior notice and with or without Cause.-Reasonable accommodations may be made to enable employees to perform the essential functions of their job, absent undue hardship. I have read, and I understand the duties required for this position. I attest that I can satisfactorily perform the essential functions of the job, with or without reasonable accommodation.The posting will remain open for 7 days. The company may choose to modify the deadline to apply.Job Type: Full-timePay: $57,800.00 - $63,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Hotel Catering Manager

Westmont Hospitality Group

Job Summary We are seeking a dedicated and experienced On-Site Property Manager to oversee the daily operations of our property. The ideal candidate will possess strong leadership skills and a background in hospitality management, ensuring exceptional guest services and maintaining a welcoming environment for residents and visitors. This role requires a proactive approach to property management, with a focus on customer satisfaction and operational efficiency.Duties<ul><li>Manage day-to-day operations of the property, ensuring high standards of service and hospitality.</li><li>Supervise front desk staff, providing guidance and support to ensure excellent customer service.</li><li>Handle guest inquiries and complaints promptly and professionally, fostering positive relationships with residents.</li><li>Conduct night audits to ensure accurate reporting of occupancy and financial transactions.</li><li>Develop and manage budgets, ensuring financial targets are met while maintaining quality services.</li><li>Oversee maintenance requests and coordinate with service providers for timely resolutions.</li><li>Implement policies and procedures that enhance operational efficiency and guest satisfaction.</li><li>Maintain effective communication with staff, residents, and vendors through various phone systems.</li><li>Train new employees in hospitality standards, front desk operations, and customer service protocols.</li></ul>Experience<ul><li>Proven experience in hospitality management or property management is preferred.</li><li>Strong background in customer service with demonstrated leadership abilities.</li><li>Familiarity with front desk operations, including night audit processes.</li><li>Experience in budgeting and financial oversight within a hospitality or property management context is advantageous.</li><li>Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse groups.</li><li>Proficient in using phone systems and other technology relevant to property management operations.</li></ul>We invite qualified candidates who are passionate about delivering exceptional service to apply for this exciting opportunity as an On-Site Property Manager.Job Type: Full-timePay: From $50,000.00 per yearBenefits:<ul><li>401(k)</li><li>Employee discount</li><li>Paid time off</li></ul>Work Location: In person

Fairfield Austintown

Overview We are seeking a dynamic and results-driven Regional Sales Manager to lead our sales initiatives across multiple territories. In this pivotal role, you will drive revenue growth by developing strategic relationships, managing key accounts, and expanding our market presence. Your leadership will inspire your team to achieve ambitious sales targets while delivering exceptional customer service. This is an exciting opportunity for a motivated professional passionate about B2B sales, medical and pharmaceutical markets, and technical product solutions.Duties<ul><li>Develop and execute comprehensive sales strategies tailored to regional markets to meet or exceed sales goals. </li><li>Lead, motivate, and mentor a team of outside sales representatives to ensure high performance and professional growth. </li><li>Cultivate strong relationships with healthcare providers, pharmaceutical companies, and other B2B clients through effective negotiation and account management. </li><li>Conduct engaging product demonstrations and technical sales presentations to showcase product benefits and features. </li><li>Identify new business opportunities by analyzing market trends, customer needs, and competitor activities. </li><li>Manage existing accounts with a focus on customer satisfaction, retention, and upselling opportunities. </li><li>Collaborate with marketing teams to develop targeted campaigns and promotional materials using Microsoft Office tools such as Word and PowerPoint. </li><li>Monitor regional sales performance metrics, analyze data for insights, and prepare detailed reports for executive leadership. </li><li>Represent the company at industry events, conferences, and trade shows to enhance brand visibility and network with potential clients.</li></ul>Qualifications<ul><li>Proven experience in B2B sales within the medical or pharmaceutical industries, with a strong track record of achieving sales targets. </li><li>Exceptional negotiation, communication, and organizational skills to manage multiple accounts effectively. </li><li>Demonstrated leadership ability to inspire teams and foster a collaborative environment. </li><li>Strong analysis skills for market research, competitor analysis, and sales forecasting. </li><li>Proficiency in Microsoft Office suite including Word, PowerPoint, with experience in creating compelling presentations and reports. </li><li>Knowledge of medical sales processes, pharmaceutical regulations, and technical product demonstrations is highly desirable. </li><li>Excellent customer service skills with a focus on building long-term client relationships through proactive account management. </li><li>Outside sales experience combined with a proactive approach to prospecting new clients in diverse regions is preferred. Join us as a Regional Sales Manager to lead impactful initiatives that shape our growth trajectory while empowering your career in a fast-paced, rewarding environment!</li></ul>Pay: $45,000.00 - $57,000.00 per yearWork Location: In person

Regional Hotel Sales Manager

Legacy Management

<div><h1 class="jobSectionHeader">Field Support Manager
</h1>Travel 75%-95% Required | Hospitality Operations Leadership<h3 class="jobSectionHeader">
Position Summary</h3>
The Field Support Manager provides operational and leadership support to General Managers across assigned hotel locations. This role is highly hands-on and requires the ability to step into day‑to‑day hotel operations as needed, including assuming General Manager responsibilities and performing front desk, housekeeping, maintenance, laundry, and other hotel functions. The Field Support Manager plays a critical role in ensuring operational excellence, guest satisfaction, employee engagement, and compliance with company standards.
This position requires extensive travel, with time spent in the field supporting hotel teams.<h3 class="jobSectionHeader">
Essential Duties &amp; Responsibilities</h3><h3 class="jobSectionHeader">
Guest Service &amp; Operations</h3>
This role leads by example in delivering excellent guest service, resolving concerns quickly, and ensuring quality standards are met at all occupancy levels. Responsibilities include daily room inspections, maintaining cleanliness, safety, and security, addressing operational issues, and promoting company and brand loyalty programs.<h3 class="jobSectionHeader">
Leadership &amp; Team Development</h3>
The position recruits, hires, trains, and supervises hotel employees while clearly communicating expectations and enforcing company policies. It fosters a respectful, inclusive workplace, manages performance fairly, recognizes strong work, addresses issues professionally, and supports ongoing development.<h3 class="jobSectionHeader">
Safety, Compliance &amp; Administration</h3>
This role ensures compliance with all safety, security, and regulatory requirements, including OSHA and company standards. It addresses unsafe conditions, manages audits, oversees key control and security procedures, and works with local law enforcement as needed. Financial responsibilities include payroll, cash handling, reporting, inventory control, scheduling, and understanding hotel‑level profit and loss.<h3 class="jobSectionHeader">
Sales, Community &amp; Operational Support</h3>
The position supports marketing and sales efforts through competitor analysis and market awareness, builds positive community relationships, and assists with local engagement. The role requires flexibility to perform all hotel positions as needed and to support preventive maintenance and equipment needs.<h3 class="jobSectionHeader">
Job Requirements</h3><ul><li>
Basic computer skills, including Microsoft Office.</li><li>
Strong written and verbal communication skills.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and problem‑solving skills.</li><li>
Understanding of basic engineering and maintenance principles.</li><li>
Reliable, professional, and consistent work ethic.</li></ul><h3 class="jobSectionHeader">
Education &amp; Experience</h3>
Bachelor's degree or equivalent experience preferred.
Prior hotel operations or hospitality leadership experience strongly preferred.<h3 class="jobSectionHeader">
Licenses &amp; Certifications</h3>
Valid driver's license. Must be insurable for driving.
Final candidates are subject to a pre-employment background and motor vehicle record review in accordance with company policy, as travel and driving are essential functions of this position.<h3 class="jobSectionHeader">
Physical &amp; Travel Requirements</h3><ul><li>
Ability to drive a vehicle and travel by airplane.</li><li>
Ability to inspect hotel premises, including walking hallways and stairs.</li><li>
Assist guests and staff during emergencies.</li><li>
Ability to perform the physical duties of all hotel positions.</li><li>
Extended travel required: 75%&ndash;95% of the time.</li></ul><h3 class="jobSectionHeader">
Supervisory Responsibility</h3>
Direct supervision of all staff at assigned hotel locations.<h3 class="jobSectionHeader">
Safety Requirements</h3>
Must follow all safety procedures when in hotel facilities, operating vehicles, or performing field duties.</div>

Field Support Manager

MIA Hospitality Management

<div>
 Director of Operations &ndash; Hyatt Place Melbourne Airport
 
 We are seeking a dynamic and results-oriented Director of Operations to lead the daily hotel operations of Hyatt Place Melbourne Airport and support the continued success of the property. This leadership role is responsible for ensuring exceptional guest satisfaction, driving financial performance, developing team members, and maintaining Hyatt brand standards. The ideal candidate is a hands-on hospitality leader with strong operational expertise, a passion for service excellence, and the ability to inspire high-performing teams.
 
 
 
 
 Responsibilities
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 Lead and oversee all day-to-day hotel operations, ensuring exceptional guest service and operational efficiency.
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 Partner with the General Manager to achieve financial, guest satisfaction, and associate engagement goals.
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 Ensure compliance with Hyatt brand standards, company policies, and all applicable federal, state, and local regulations.
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 Drive revenue growth and profitability through effective labor management, expense control, and operational execution.
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 Supervise and mentor department leaders, providing coaching, training, and performance evaluations.
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 Foster a culture of accountability, teamwork, and continuous improvement throughout the hotel.
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 Monitor guest feedback, online reviews, and service metrics to identify opportunities for operational enhancements.
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 Collaborate with Sales, Revenue Management, and other departments to maximize hotel performance.
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 Ensure the hotel maintains the highest standards of cleanliness, safety, maintenance, and guest experience.
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 Assist with budgeting, forecasting, and financial analysis to support operational decision-making.
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 Lead special projects, process improvements, and operational initiatives as assigned.
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 </ul>
 
 
 
 Requirements
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 Proven hotel operations management experience with a strong track record of driving guest satisfaction and financial results.
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 Minimum of 3 years of hotel department head or hotel management experience required.
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 Hyatt brand experience preferred.
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 Demonstrated success leading teams in a hotel environment and developing future leaders.
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 Strong understanding of hotel financial statements, labor management, budgeting, and forecasting.
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 Excellent organizational and project management skills with the ability to prioritize multiple responsibilities.
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 Exceptional leadership, communication, and interpersonal skills.
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 Ability to make sound decisions in a fast-paced hospitality environment.
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 Proficient in hotel operating systems and Microsoft Office applications.
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 Flexible schedule, including the ability to work evenings, weekends, and holidays as business needs require.
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 </ul>
 
 
 
 Qualifications
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 3+ years of hotel department head or hotel management experience required.
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 Hyatt brand experience preferred; experience with other major hotel brands such as Marriott, Hilton, or IHG is also acceptable
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 Strong interpersonal, leadership, and communication skills.
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 Proven ability to lead teams, drive operational excellence, and deliver exceptional guest experiences.
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 Ability to work collaboratively across departments and effectively manage multiple priorities.
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 </ul>
 
 
 
 
 Join our team and play a key role in delivering exceptional hospitality while helping drive the continued success of Hyatt Place Melbourne Airport.
 
</div>

Director of Operations

Courtyard by Marriott

Overview Join our dynamic hospitality team as a Hotel Assistant General Manager, where you will play a pivotal role in ensuring seamless hotel operations and exceptional guest experiences. This energetic leadership position offers the opportunity to oversee daily hotel functions, support staff, and elevate service standards across all departments. You will be instrumental in driving revenue growth, managing budgets, and fostering a welcoming environment for guests and team members alike. If you thrive in a fast-paced setting and possess a passion for hospitality excellence, this role is your next career move!Duties<ul><li>Assist in managing daily hotel operations, including front desk, guest services, housekeeping, and food &amp; beverage departments</li><li>Supervise and support staff to ensure high standards of customer service and operational efficiency</li><li>Oversee revenue management strategies to maximize profitability while maintaining guest satisfaction</li><li>Handle guest relations proactively, resolving issues promptly to ensure memorable stays</li><li>Coordinate with human resources on staffing needs, training programs, and employee performance evaluations</li><li>Monitor budgeting processes, control expenses, and optimize resource allocation for maximum efficiency</li><li>Oversee night audit procedures and ensure accurate financial reporting at the end of each day</li><li>Maintain excellent communication across departments using multi-line phone systems and uphold professional phone etiquette</li><li>Lead initiatives to improve guest services, enhance resort amenities, and elevate overall guest experience</li></ul>Skills<ul><li>Proven supervising experience within the hospitality or hotel management industry</li><li>Strong leadership skills with the ability to motivate and develop teams in a fast-paced environment</li><li>Excellent customer service skills with a focus on guest relations and satisfaction</li><li>Multilingual or bilingual abilities are highly desirable to serve diverse clientele effectively</li><li>Deep understanding of hospitality management principles including revenue management, budgeting, and human resources practices</li><li>Experience with front desk operations, night audit procedures, and multi-line phone systems</li><li>Knowledge of resort operations and guest services standards is preferred</li><li>Exceptional communication skills with the ability to handle complex situations professionally and diplomatically</li></ul>Embark on a rewarding journey where your leadership transforms guest experiences into lasting memories! We are committed to fostering an inclusive environment that values innovation, teamwork, and excellence. Join us in shaping memorable stays for every guest while advancing your career in hospitality management!Pay: $65,000.00 - $75,000.00 per yearBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Experience:<ul><li>Marriott: 1 year (Required)</li></ul>Work Location: In person

Hotel Assistant General Manager

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5249 hotel manager jobs Near Me

Hotel General Manager

Hotel Catering Manager

Hotel General Manager

Regional Hotel Sales Manager

Field Support Manager

Director of Operations

Hotel Assistant General Manager