hotel manager

Paradise Inn Group

<div><div>Hotel Manager:</div><ul><li>
Room Division Experience Background is a must.</li></ul><div> 

Benefits:</div><ul><li>
Attractive and competitive salary packages.</li><li>
Luxury accommodation for non-resident hires.</li><li>
Monthly performance-based bonuses.</li><li>
Private health insurance.</li><li>
Life insurance coverage.</li></ul><div> 

Job Description:</div><ul><li>
The hotel manager is in charge of all elements of business at the establishment, including daily staff management and customer service. He or she ought to serve as a brand and hotel ambassador.</li><li>
Assist all departments with leadership and strategic planning to enhance our service culture, efficient operations, and satisfied customers. Collaboration with hotel owners and other stakeholders should be close.</li><li>
It is your responsibility to oversee the hotel's management staff (HODs) and overall hotel goals in order to provide a top-notch guest experience.</li><li>
Additionally, managing metrics for profitability and customer satisfaction would be expected of a hotel manager.</li><li>
Establishing standards, financial planning and strategy, process improvement, decision-making, strategic planning, and quality management are all aspects of performance management.</li><li>
increases management's effectiveness through the hiring, vetting, orientation, training, coaching, and reprimanding of managers; the sharing of values, strategies, and objectives; the assignment of accountabilities; the planning, monitoring, and appraisal of job outcomes; the creation of incentives; the creation of an environment that encourages the sharing of information and opinions; and the provision of educational opportunities.</li><li>
Creates a strategic plan by researching available financial and technological opportunities, making assumptions, and suggesting goals.</li><li>
Establishing goals, budgets, and metrics for results; allocating resources; monitoring progress; and making mid-course adjustments help achieve ancillary objectives.</li><li>
Establishes policies and practices for technical services, field work, marketing, and procurement. It also coordinates actions with corporate staff.</li><li>
Builds a company's reputation by working with clients, the government, community groups, and workers to enforce moral corporate conduct.</li><li>
Maintains high-quality service, by developing and upholding organizational standards.</li></ul><div> 

Job Requirements:</div><ul><li>
Years of Experience: 2-4 years.</li><li>
Room Division Experience IS A MUST.</li><li>
Ability to lead a large group.</li><li>
Attention to detail.</li><li>
Ability to work in a fast-paced, high-stress environment.</li><li>
Excellent English written and verbal communication.</li><li>
Knowledge of all hotels' operating procedures.</li><li>
Critical-thinking and problem-solving skills</li><li>
Ability to manage several budgets.</li><li>
Excellent customer service and interpersonal skills.</li></ul><div> 

About Paradise Inn Group for Hotels and Resorts:</div><ul><li>
Luxury hotel. Dating back to the early 20th century, this historic hotel is right on Alexandria&rsquo;s waterfront, where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.</li><li>
Accommodations: The hotels have 5 room categories. All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite.</li><li>
Amenities: Coffee tray, Satellite TV, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony.</li><li>
Facilities: 24-hour room service, Laundry, Dry cleaning, 24-hour security, Valet parking.</li><li>
Halls: Queen Elizabeth, Prince of Wales, King Edward.</li><li>
Outlets: Blue harbor Cafe &amp; Restaurant - Skyroof Rooftop Lounge.</li><li>
Locations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, and 2 km from Qaitbait Citadel.</li><li>
Near to the Central Bank of Egypt, Embassies and Consulates, Tourist Organisations, 24 mins/8 km to City Centre Alexandria.</li></ul> 

About Paradise Inn Group: 
Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria&rsquo;s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite.Amenities: Coffee tray, Satellite Tv, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony.Facilities: 24 hours room service, Laundry, Dry cleaning, 24 hours security, Valet parking.Halls: Queen Elizabeth, Prince of Wales, King EdwardOutlets: Blue harbor Cafe &amp; Restaurant - Skyroof Rooftop LoungeLocations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait CitadelNear to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.</div>

Hotel Manager

Goym Resort

About the RoleWe are seeking a skilled and proactive Chief Engineer / Maintenance Manager to oversee the entire engineering and maintenance operations of our 4-star hotel in Daman. The ideal candidate will ensure smooth functioning of all hotel facilities, maintain high safety standards, and support our commitment to providing exceptional guest experiences.Key Responsibilities<ul><li>Oversee and manage all aspects of hotel maintenance, including electrical, mechanical, plumbing, HVAC, water systems, and general building upkeep.</li><li>Develop and implement preventive maintenance schedules to minimize downtime and ensure uninterrupted operations.</li><li>Supervise, train, and lead the engineering/maintenance team, ensuring productivity and adherence to safety standards.</li><li>Monitor utility consumption and implement energy-saving initiatives.</li><li>Coordinate with external vendors, contractors, and government authorities for repair, maintenance, and compliance requirements.</li><li>Ensure all equipment, systems, and facilities comply with statutory safety, health, and environmental regulations.</li><li>Respond promptly to guest requests and complaints related to maintenance, ensuring timely resolution.</li><li>Prepare budgets for engineering operations, track expenses, and maintain cost efficiency.</li><li>Conduct regular inspections of hotel facilities and prepare reports for management.</li><li>Support in emergency situations (fire, power outage, water supply breakdown, etc.) with immediate corrective action.</li></ul>Qualifications &amp; Requirements<ul><li>Diploma/Degree in Mechanical/Electrical Engineering or related field preferred.</li><li>Minimum 3 years of experience in the hospitality industry.</li><li>At least 1 year of prior experience as a Chief Engineer / Maintenance Manager in a hotel environment.</li><li>Strong technical knowledge across mechanical, electrical, plumbing, and HVAC systems.</li><li>Leadership and team management skills with hands-on problem-solving ability.</li><li>Good communication, planning, and organizational skills.</li></ul>Job Types: Full-time, PermanentPay: &#8377;10,000.00 - &#8377;18,000.00 per monthAbility to commute/relocate:<ul><li>Daman, Daman and Diu: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Property maintenance: 1 year (Required)</li></ul>Work Location: In person

Hotel Maintenance Manager

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza&rsquo;s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
 
 
 
 Hotel Assistant Manager
 
 
 
 Four Seasons Hotel Cairo at The First Residence
 
 
 Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Hotel Assistant Manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
 
 
 
 About The Role
 
 
 
 Hotel Assistant Manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
 
 
 
 What You Will Do
 
 
 
 A college degree in Hospitality Management is preferred.
 
 
 A minimum of three years of hotel Rooms Division experience, including at least one to two years in a leadership position.
 
 
 Excellent personal presentation and interpersonal skills, good problem-solving ability, and proficient in Hotel property management systems, in particular Opera.
 
 
 Fluent in reading, writing, and speaking both English &amp; Arabic language skills.
 
 
 Strong supervisory and managerial skills are essential, with outstanding demonstrated coaching and development skills.
 
 
 Have a thorough knowledge of the Front Office systems, such as Opera, Web Checkin, Key, etc.
 
 
 Understands and can perform all duties of the Front Office, Guest Services, and Concierge Agents, as well as the Manager on Duty.
 
 
 Reviews daily arrivals and departures to ensure proper handling of VIP and return guests, groups, etc, and escorts them to and/or from their rooms effectively.
 
 
 Together with the Front Office supervisors, reviews late arrivals, next day early arrivals, and departures to plan for the next day&rsquo;s activities. Coordinates arrivals, departures, and billing requirements. Blockings rooms for arrivals and ensure any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return guests, and groups.
 
 
 Liaise with the team on all group arrivals to ensure the rooming lists, accounting instructions, and special requests are adhered to.
 
 
 Communicates closely with the Night Manager and other Assistant Managers to ensure follow-up on special guests, glitches, etc., keeping FOM/FDM well informed as to problems and actions taken, using the Glitch Database and other communications (verbal and written).
 
 
 Guest follow-ups and glitches are to be handled according to the Hotel&rsquo;s empowerment guidelines.
 
 
 Ensures adherence to all credit procedures in the Front Office, reviews high balance reports, and follows up on credit problems/queries with Accounting and the Front Office Manager.
 
 
 Covers all Night Manager&rsquo;s duties when and if needed.
 
 
 Has a good understanding of how the hotel system works, and can provide basic troubleshooting support for in-room services such as Internet, games, and Web Service.
 
 
 Be fully familiar with the fire panel operation and the Duty Manager&rsquo;s role as controller in an alarm situation.
 
 
 Motivates and provides a working environment in which associates are productive and work together to their fullest ability. Ensure positive communication with associates and the manager, keeping morale high.
 
 
 Handles any guests&rsquo; issues or complaints in an understanding and hospitable manner, ensures they are resolved and followed through in the most appropriate and best manner.
 
 
 Be able to read the guests and sense the guests' needs, and adapt the service style accordingly.
 
 
 Actively lobby the host and act as a role model for the team
 
 
 At all times strives to represent Four Seasons Astir Palace Athens in the most professional, courteous, and efficient manner
 
 
 Assists with managing the performance of the Front Office team to ensure the team delivers the highest quality and Four Seasons brand service standards to consistently meet and exceed all guest expectations
 
 
 Communicates all new policies and procedures to all associates
 
 
 Continuously strives for new thoughts and ideas to improve and strengthen the Front Office team, update procedures, and implement them
 
 
 During the absence of the HOD, monitors associates' appearance daily, ensures the correct dress code is adhered to, to maintain our professional image
 
 
 Always uses the correct standard and etiquette when answering the telephone
 
 
 Works together with the FOM/FDM with regards to VIP&rsquo;s and any special procedures which may be necessary
 
 
 Works closely with other department heads and deputies in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
 
 
 Is responsive to associates' needs and problems; is firm, fair, and consistent in dealing with challenges
 
 
 Attends training sessions, both internal and external
 
 
 Constantly keeps the FOM/FDM updated on the performance of the Front Office team
 
 
 Spot checks the Front Office Team&rsquo;s performance to ensure the Four Seasons&rsquo; brand standards are being adhered to
 
 
 Ensures the number of open folios is kept minimum, liaises with related departments to resolve them in due course, maintains a good tracking record of all ongoing cases
 
 
 Monitors and updates to open folio &amp; PM Excel sheet
 
 
 Strives to achieve upselling goals by leading by example, providing training, and motivating the team
 
 
 Coordinates with FO supervisors' room assignments &amp; monitors Out of Order and Out of Service rooms regularly
 
 
 Promotes the hotel's facilities effectively
 
 
 Takes an active role in the preparation of Reviews/Appraisals with the FOM/FDM
 
 
 Understands the structure and standards to ensure a smooth operation between Front Office, Concierge, In-Room Dining Butlers, Accounts, and Housekeeping
 
 
 Leads the daily handovers, contributing and communicating relevant issues.
 
 
 Conducts the morning meeting in the absence of FOM/FDM
 
 
 Responds to all guest requests in a prompt and courteous manner
 
 
 Assists the FOM/FDM in organizing monthly departmental meetings
 
 
 Attends training sessions, both internal and external
 
 
 Has a good knowledge of the emergency duties and responsibilities
 
 
 Report all disciplinary and grievance matters immediately to FOM
 
 
 Spot checks associates on LQA standards every week
 
 
 Ensures that all associates act continuously in an intuitive, engaging, and refined manner to internal and external guests
 
 
 Walks in public areas and ensures all are in high spec as expected, as set by the exec team
 
 
 Welcomes and bids farewell to all VIP&rsquo;s and ensures that the executive member is called where necessary
 
 
 Acts as a role model to actively learn from our guests, and record their preferences for future
 
 
 Leads the Guest Focus Programs: long-staying, milestone, preference collection, upsell, and ensures all are implemented effectively
 
 
 Leads by example to ensure the team is familiar and participates in Four Seasons&rsquo; Guest Recognition program, and attends all the relevant trainings.
 
 
 <ul>
 <li>
 Follow company work-related safety and security policies and procedures to ensure a clean, safe, and secure environment.
 </li>
 <li>
 Report work-related accidents or other injuries immediately upon occurrence.
 </li>
 <li>
 Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
 </li>
 <li>
 Use proper equipment, wear appropriate personal protective clothing, and employ correct lifting procedures, as necessary, to avoid injury.
 </li>
 <li>
 Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
 </li>
 <li>
 Complete appropriate safety training and certifications to perform work tasks.
 </li>
 <li>
 Follow property-specific procedures for handling emergencies (e.g., evacuations, medical emergencies, natural disasters).
 </li>
 <li>
 Follow company and department policies and procedures.
 </li>
 <li>
 Protect the privacy and security of guests and coworkers.
 </li>
 <li>
 Maintain confidentiality of proprietary materials and information.
 </li>
 <li>
 Ensure uniform, name tags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures.
 </li>
 <li>
 Perform other reasonable job duties as requested by Supervisors as well as the hotel management team, has all right to change your job functions according to the business needs without any effect in terms of salary or benefits.
 </li>
 <li>
 Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
 </li>
 <li>
 Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
 </li>
 <li>
 Talk with and listen to other employees to effectively exchange information.
 </li>
 <li>
 Speak to guests and co-workers using clear, appropriate, and professional language.
 </li>
 <li>
 Answer telephones using appropriate etiquette, including answering the phone within 3 rings, answering with a smile in one's voice, using the caller's name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
 </li>
 <li>
 Assist coworkers, ensuring they understand their tasks.
 </li>
 <li>
 Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 Competitive Salary, wages, and a comprehensive benefits package
 
 
 Excellent Training and Development opportunities
 
 
 Complimentary Dry Cleaning for Employee Uniforms
 
 
 Complimentary Employee Meals
 
 
 Complimentary stays at FS properties (based on availability), with discounted meals.
 
 
 Dental and medical/disability/life insurance
 
 
 Retirement benefits/pension
 
 
 Employee service awards
 
 
 Annual employee party/social and sporting events
 
 
 
 Schedule &amp; Hours
 
 
 
 Full&ndash;Time Job with 5 working days a week.
</div>

Hotel Assistant Manager

CYBER TATVA

Position: Hotel Sales ManagerLocation: Indore Experience Required: 2&ndash;4 years in the Hospitality IndustryAbout UsWOW STAYZ2 is a growing boutique hotel &amp; resort chain with properties across India&rsquo;s most loved leisure destinations. We&rsquo;re building a brand rooted in warmth, comfort, and thoughtful hospitality, and now we need a strong sales lead to drive our growth story forward.This role is for someone who understands the business side of hospitality, from travel agent partnerships and corporate tie-ups to driving direct bookings and managing key accounts. Someone who can build revenue pipelines, open new markets, and create win-win collaborations while keeping our brand values intact.Who We&rsquo;re Looking ForA driven, resourceful sales professional with a strong network in the travel and hospitality space, someone who knows how to build trust, close deals, and make things happen.Key Responsibilities<ul><li>Drive B2B and B2C sales across all properties; travel agents, corporate clients, event planners, and direct guests</li><li>Build and manage relationships with travel partners, corporates, and wedding/event planners</li><li>Develop and execute sales strategies to achieve monthly and annual targets</li><li>Handle negotiations, proposals, and the closing of high-value deals</li><li>Work closely with marketing to run campaigns, offers, and promotions</li><li>Track sales performance and provide regular revenue reports to leadership</li><li>Act as the brand ambassador of WOW STAYZ2 in every conversation</li></ul>What We&rsquo;re Looking For<ul><li>2&ndash;4 years of hands-on sales experience in the hospitality/hotel industry</li><li>Strong industry network, travel agents, corporates, DMCs, event planners, and OTA partners</li><li>Deep understanding of hospitality revenue models and seasonality</li><li>Great communication, negotiation, and relationship-building skills</li><li>Self-driven, target-oriented, and comfortable working across multiple properties</li><li>Someone who brings energy, ideas, and ownership, not just numbers</li></ul>Bonus Points If You&rsquo;ve<ul><li>Worked with a growing hotel/hospitality group</li><li>Built regional/national sales networks from scratch</li><li>Managed multi-property sales portfolios and driven revenue growth</li></ul>We&rsquo;re a growing brand with heart, purpose, and a deep belief in the power of good people. If you&rsquo;re someone who thrives in a close-knit, mission-driven team, this might just be your place.Apply at: shaurya.b@wowstayz.funJob Type: Full-timePay: &#8377;40.00 - &#8377;50.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

Hotel Sales Manager

IHG Hotels & Resorts

<div>
 
 This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees
 
 .
 
 
 
 By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer
 
 .
 
 
 
 About Us
 
 
 
 Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.
 
 
 We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.
 
 
 Our hotels are unique in their own right, with their own distinct outlook and story to tell.
 
 
 
 Your day to day
 
 
 
 We are in search of a Sales Manager who will oversee and implement sales activities, including developing new accounts, maintaining existing accounts and implementation of sales strategies.
 
 
 People
 
 
 <ul>
 <li>
 Meet and exceed individual and team sales goals.
 </li>
 <li>
 Represent the hotel in various events and exhibition.
 </li>
 <li>
 Conducts daily sales calls and arranges site inspection trips to hotels for corporate clients.
 </li>
 <li>
 Participates in sales calls with members of sales team to acquire new business and/or close on business.
 </li>
 <li>
 Coach and train sales team members on sales techniques, product knowledge, and effective sales strategies.
 </li>
 <li>
 Develops relationships within community to strengthen and expand customer base for sales opportunities.
 </li>
 <li>
 Manages and develops relationships with key internal and external stakeholders.
 
 
 </li>
 </ul>
 Financial
 
 
 <ul>
 <li>
 Develop and implement strategic sales plans to achieve company sales targets and objectives.
 </li>
 <li>
 Identify new business opportunities and target potential clients to expand the customer base.
 </li>
 <li>
 Clear understanding of the hotels' business strategies and to determine action plans to meet those goals.
 </li>
 <li>
 Responsible for Corporate, Travel Agency as well as MICE business for the hotel.
 </li>
 <li>
 Identify new markets and business opportunities to increase sales.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
 </li>
 <li>
 Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
 </li>
 <li>
 Conduct sales presentations, negotiate contracts, and close deals with clients.
 
 
 </li>
 </ul>
 Guest Experience
 
 
 <ul>
 <li>
 Provides the highest quality of service to the customer at all times.
 </li>
 <li>
 Able to support hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer's experience.
 </li>
 <li>
 Collaborate with other departments, such as marketing and product development, to support sales efforts.
 </li>
 <li>
 Monitor market trends, competitor activities, and customer preferences to identify sales opportunities.
 </li>
 <li>
 Stay updated on industry trends, customer needs, and market dynamics to drive sales growth.
 
 
 </li>
 </ul>
 Responsible Business
 
 
 <ul>
 <li>
 Raise the awareness and reputation of the hotel and the brand locally
 </li>
 <li>
 Ensure guest safety is a priority with minimal interruptions or problems
 </li>
 <li>
 Offer advice to clients to reduce waste, save energy and have a minimal impact to the environment
 </li>
 <li>
 Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 <ul>
 <li>
 Proven success in a similar role and environment.
 </li>
 <li>
 A confident communicator with strong interpersonal strong skills
 </li>
 <li>
 Business language and tools acumen
 </li>
 <li>
 With a higher degree in Hospitality, you have 2 years of experience in a similar position in a 5 stars' hotel and knowledge of Opera is required,
 </li>
 <li>
 Direct supervisory experience over a sales team, leading and managing teams and projects.
 </li>
 <li>
 Must speak local language(s)
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
 
 
 We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 So, join us and you'll become part of our hotel family.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Franchise Hotel - Sales Manager

Vignette Collection

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.
 
 
We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.
 
 
Our hotels are unique in their own right, with their own distinct outlook and story to tell.<h4 class="jobSectionHeader"> 
Your day to day
<div>
Do you have exceptional standards? We're searching for a Housekeeping Manager to ensure all aspects of housekeeping befitting of our reputation for delivering genuinely memorable experiences to our guests. 
 
Every day is different, but you'll mostly be: 
<ul><li>Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards</li><li>Handling complaints and special requests to keep every guest happy</li><li>Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations</li><li>Assisting with deep cleaning projects and occasionally assisting your team during busy periods</li><li>Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards</li><li>Maintaining inventory levels, preparing budgets, and driving productivity</li></ul></div> 
What we need from you
<ul>
<li>High school diploma or equivalent; additional education or certification in hospitality management or a related field is a plus.</li>
<li>Previous experience in a managerial role.</li>
<li>Strong leadership, organizational, and communication skills.</li>
<li>Knowledge of housekeeping procedures, equipment, and chemicals.</li>
<li>Attention to detail and ability to maintain high cleanliness standards.</li>
<li>Proficiency in relevant computer software for scheduling, reporting, and communication. 
</li></ul> 
<div></div>What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Franchise Hotel - Housekeeping Manager

six senses

<div>As Experiences Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel/resort.

Duties and Responsibilities
In this role, I will assume full responsibility for the efficient operation of the Guest Experience department to provide exceptional products and services within Six Senses brand operating standards and budget.

I will work strategically with the Director of Rooms to develop cohesive and productive goals for my department and establish procedures/guidelines to achieve them. I will support an overall consistency of the Company&rsquo;s vision, quality/standards and develop concepts consistent with brand identity.

The duties and responsibilities will include:
<ul>
<li>Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering.</li>
<li>Focus on the rejuvenation of the Guest Experience department.
</li><li>Products and services will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.</li>
<li>Focus and review regularly through my physical presence in the department, our rigorous adherence to LQA standards.</li>
<li>Effectively carry out service recovery or charge our hosts to do so in the event of guest complaints.</li>
<li>Responsible for inspecting Guest Experience department on a regular basis and ensuring any maintenance and product improvements are actioned within the designated time frame.
</li><li>Ensure that all activities within the Guest Experience department are carried out ethically, honestly and within the parameters of local law.</li>
<li>Revise and control department&rsquo;s operational budget is strictly adhered to and all costs will be continually monitored and controlled to drive profitability, while taking into consideration the preservation of required standards with every decision made.</li>
<li>Ensure that forecasting is undertaken on a daily, weekly, monthly, quarterly and annual basis to ensure budgets are met and exceeded.</li>
<li>Minimize payroll costs by maximizing productivity and efficient scheduling of hosts.</li>
<li>Prepare and submit legally required and confidential documentation related to the operation.</li>
<li>Complete accurately all corporate reporting requirements for the role.</li>
<li>Attend or conduct the designated meetings and briefings as instructed by my Manager.</li>
<li>Perform any additional duties given to me by my manager.</li>
</ul>
Qualifications

To execute the position of Experiences Manager, I have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results.
Possess a minimum of a Bachelor&rsquo;s degree in Hospitality or Hotel Management or Business Administration and three years or more experience in a similar luxury hotel role plus multi-departmental experience.

Technical skills include Advanced MS Office &ndash; Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS and OPERA platforms and have knowledge on property and policies.

Fluent in English

The above is intended to provide an overview of the role and responsibilities for a Experiences Manager at Six Senses Amaala. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Experiences Manager - Six Senses Amaala

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