hotel office manager

SoHolidays

<div>
 
 Contracting Manager &ndash; Istanbul Region (SoHolidays DMC)
 
 
 
 
 
 
 Company Headquarters: Marbella, Spain
 
 
 
 
 
 
 
 About SoHolidays:
 
 
 
 Founded in 2021 in Marbella (Spain),
 
 SoHolidays
 
 is a fast-growing
 
 Destination Management Company (DMC)
 
 and part of the BBG.
 
 
 
 
 
 We operate across multiple destinations including
 
 Turkiye, Spain, Egypt, Georgia
 
 , and soon
 
 Greece, and Portugal
 
 , providing a wide range of direct hotel contracts and dynamic travel solutions to global tour operators.
 
 
 Our vision is to connect the world&rsquo;s best hotels with the right distribution partners through strong local expertise and smart technology.
 
 
 
 
 
 
 Position:
 
 Hotel Contracting Manager &ndash; Istanbul Hotels
 
 
 
 Location:
 
 Istanbul (office-based or hybrid)
 
 
 
 Reports to:
 
 Regional Director, Turkiye
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Develop and maintain
 
 hotel contracts
 
 (4&ndash;5 star properties) in Istanbul and nearby regions.
 </li>
 <li>
 Negotiate
 
 rates, allotments, offers, and marketing contributions
 
 with hoteliers.
 </li>
 <li>
 Manage and analyze
 
 Channel Manager connections
 
 (experience with
 
 RateTiger, Dingus, HotelRunner, Siteminder, etc.
 
 is essential).
 </li>
 <li>
 Coordinate with
 
 Head Office (Spain)
 
 for rate loading, XML integrations, and system updates.
 </li>
 <li>
 Prepare detailed
 
 performance and pricing reports
 
 (weekly/monthly).
 </li>
 <li>
 Ensure data accuracy in
 
 Juniper
 
 and other distribution systems (Juniper knowledge is an advantage).
 </li>
 <li>
 Monitor market trends, competitor pricing, and optimize profitability.
 </li>
 </ul>
 
 Requirements
 
 <ul>
 <li>
 Minimum
 
 5 years of experience
 
 in hotel contracting or revenue management.
 </li>
 <li>
 Strong understanding of
 
 Channel Managers and Extranet systems
 
 .
 </li>
 <li>
 
 Fluent in English
 
 (Spanish is a plus).
 </li>
 <li>
 Analytical mindset and excellent negotiation skills.
 </li>
 <li>
 Ability to work independently and coordinate with multinational teams.
 </li>
 </ul>
 
 What We Offer
 
 <ul>
 <li>
 Opportunity to be part of a
 
 fast-growing global DMC
 
 with Spanish headquarters.
 </li>
 <li>
 Competitive salary package and performance-based bonuses.
 </li>
 <li>
 International career development opportunities across Europe and the Middle East.
 </li>
 <li>
 Friendly, dynamic, and innovation-driven working environment.
 </li>
 </ul>
 
 
 
</div>

Hotel Contracting Manager

AI Tech

Now Hiring: Hotel Sales ManagerLocation: Dubai, UAE Property Type: 4-Star Hotel Employment Type: Full-time Salary: AED 10,000 &ndash; 20,000 per month (plus incentives)About UsWe are a leading 4-star hotel located in the heart of Dubai, catering to a diverse clientele from corporate executives and leisure travelers to long-stay guests and MICE groups. We pride ourselves on service excellence, high guest satisfaction, and a reputation built on quality and consistency.To strengthen our position in the market, we are currently seeking an experienced and goal-driven Hotel Sales Manager to lead our business development and revenue growth strategies.Job PurposeThe Hotel Sales Manager will be responsible for developing and implementing effective sales strategies to drive business from corporate clients, travel agents, OTAs, and other key segments. This role requires a motivated and well-connected sales professional who can generate leads, convert prospects, and maintain strong client relationships while achieving revenue targets.Key Responsibilities<ul><li>Develop and execute sales plans to achieve occupancy and revenue targets across corporate, leisure, long-stay, OTA, and MICE segments.</li><li>Manage key accounts and source new business through proactive sales activities including cold calls, networking, and site inspections.</li><li>Maintain strong relationships with travel agents, corporate travel planners, DMCs, and OTAs.</li><li>Prepare competitive proposals and negotiate contracts and rates in line with property goals.</li><li>Work closely with the Revenue, Front Office, and Reservations teams to ensure seamless client experience.</li><li>Represent the hotel at local and international trade shows, exhibitions, networking events, and corporate functions.</li><li>Monitor market trends, competitor performance, and client feedback to optimize sales strategy.</li><li>Prepare regular sales performance reports and forecasts for the General Manager.</li><li>Maintain CRM systems and ensure proper documentation of all client interactions and agreements.</li></ul>Requirements<ul><li>Minimum 5 years of proven hotel sales experience in the UAE (4-star or 5-star segment preferred).</li><li>Strong network of corporate and travel industry contacts in Dubai and across the GCC.</li><li>Solid understanding of UAE hospitality market trends and dynamics.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong planning, time management, and organizational abilities.</li><li>Proficient in Microsoft Office and hotel sales systems (e.g., Opera, Delphi, Salesforce, etc.).</li><li>Bachelor's degree in Hospitality Management, Business Administration, or related field.</li><li>Valid UAE driving license (mandatory).</li><li>Ability to work independently, meet deadlines, and exceed targets in a competitive environment.</li></ul>What We Offer<ul><li>Competitive monthly salary: AED 10,000 &ndash; AED 20,000</li><li>Attractive commission/incentive structure based on performance</li><li>Supportive work environment with professional growth opportunities</li><li>Exposure to regional and international hospitality networks</li><li>Staff meals, uniform, and duty transport (where applicable)</li></ul>Ideal CandidateYou are a self-starter with a hunter&rsquo;s mentality &mdash; passionate about sales, building business relationships, and turning connections into long-term clients. You know how to position a hotel brand competitively in a saturated market and thrive on achieving and exceeding targets.How to ApplyIf you&rsquo;re ready to take your career to the next level with a reputable 4-star hotel brand in Dubai, please submit your CV and cover letter by applying directly through this platform.Only candidates with hospitality sales experience and a valid UAE driving license will be considered.Join our team and help shape the future of hospitality in Dubai.Job Type: Full-timePay: AED10,000.00 - AED20,000.00 per monthExperience:<ul><li>Hospitality Sales: 5 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Hotel Sales Manager

Trinity Hospitality

<div>
 
 
 Company Description
 
 
 
 Trinity Hospitality is a boutique consulting firm specializing in the conceptual development of hotels and restaurants, with over 20 years of experience in the Saudi market. We are currently working on a unique women only hotel, and looking for all Saudi Women management team
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Hotel Operation Manager based in Riyadh, Saudi Arabia. The Hotel Operation Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, and managing staff training. The role also involves implementing effective operational strategies, maintaining high standards of customer service, and communicating with both staff and guests to facilitate smooth hotel operations.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong skills in Operations Management and Customer Satisfaction
 </li>
 <li>
 Excellent Communication and Customer Service skills
 </li>
 <li>
 Experience in staff Training and development
 </li>
 <li>
 Ability to work on-site in Riyadh, Saudi Arabia
 </li>
 <li>
 Bachelor's degree in Hospitality Management or related field
 </li>
 <li>
 Proven experience in a managerial role within the hospitality industry
 </li>
 </ul>
</div>

Hotel Operation Manager

BGE Limited

Manager for HotelOnly apply if you can start within 3 days.At least 2 years Guest House /Hotel experience is required for this role.salary range 35,000 - 85,000 plus incentiveShare your resume via saadia@berkshireglobal-edu.comJob Type: Full-timePay: Rs35,000.00 - Rs85,000.00 per monthWork Location: In person

Manager for Hotel

Equinox Hotels

<div>
 
 
 Lead the Future. A Hospitality Brand - For Those Who Want It All!
 
 
 
 
 
 
 At Red Sea Global (RSG), we&rsquo;re redefining the way the world experiences travel&mdash;by creating destinations that are immersive, sustainable, and transformative. In partnership with trailblazing hospitality leaders like
 
 Equinox Hotels
 
 , we&rsquo;re turning this vision into reality.
 
 
 
 
 
 Soon to rise at the heart of Amaala&rsquo;s Triple Bay,
 
 Equinox
 
 is developing a next-generation resort that will set new standards in performance living and holistic hospitality. At the core of this development is a one-of-a-kind staff village, purposefully designed to nurture wellbeing, connection, and an exceptional quality of life for every team member.
 
 
 
 
 
 RSG is proud to support
 
 Equinox
 
 by spotlighting career opportunities during this critical phase of operational growth. We are committed to fostering a work environment where diversity is celebrated, integrity with members, employees, and partners is upheld, and each individual is empowered to grow and contribute meaningfully.
 
 
 
 
 
 This collaboration is built on shared principles: innovation, regenerative thinking, lifestyle excellence, and a supportive approach to common goals. Together, we are reshaping what it means to work and lead in the world of hospitality.
 
 
 
 
 
 If you're inspired by innovation, driven by purpose, and ready to make a lasting impact&mdash;your journey begins here.
 
 
 
 
 
 
 Work Where Performance Drives Purpose. Challenge the Status Quo &mdash; Join Equinox Amaala.
 
 
 
 
 
 
 
 Job Purpose
 
 
 <ul>
 <li>
 The
 
 Office Manager
 
 plays a key role in ensuring smooth administrative operations and providing high-level support to the General Manager in a luxury hospitality environment.
 </li>
 <li>
 This role requires a proactive, highly organized, and detail-oriented individual who can manage office administration, coordinate executive functions, and assist in operational management while upholding the highest service standards expected in a prestigious hotel
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities
 
 
 
 
 
 
 
 Executive Support to the General Manager
 
 
 <ul>
 <li>
 Act as the primary point of contact between the GM and internal/external stakeholders.
 </li>
 <li>
 Manage the GM&rsquo;s schedule, meetings, and travel arrangements.
 </li>
 <li>
 Prepare reports, presentations, and correspondence on behalf of the GM.
 </li>
 <li>
 Assist in confidential matters, maintaining discretion and professionalism at all times.
 </li>
 </ul>
 
 
 
 
 
 Office Administration &amp; Operations Management
 
 
 <ul>
 <li>
 Oversee the day-to-day office operations to ensure efficiency and organization.
 </li>
 <li>
 Manage office supplies, office equipment maintenance, and vendor contracts.
 </li>
 <li>
 Maintain digital and physical filing systems for administrative and hotelrecords.
 </li>
 <li>
 Ensure compliance with company policies, procedures, and industry regulations.
 </li>
 <li>
 Act as a liaison between departments to ensure seamless communication and coordination.
 </li>
 </ul>
 
 
 
 
 
 Guest Relations Support
 
 
 <ul>
 <li>
 Assist with high-profile member and VIP guest requests on behalf of the GM.
 </li>
 <li>
 Handle inquiries and complaints with professionalism and a service-first mindset.
 </li>
 <li>
 Ensure that all administrative tasks align with the hotel&rsquo;s luxury service standards.
 </li>
 <li>
 Organize and oversee executive-level hotel events as needed.
 </li>
 </ul>
 
 
 
 
 
 HR &amp; Staff Coordination Support
 
 
 <ul>
 <li>
 Assist the HR department with staff scheduling, onboarding, and documentation.
 </li>
 <li>
 Help coordinate employee engagement initiatives and internal communications.
 </li>
 <li>
 Monitor and track employee performance reviews, training, and compliance.
 </li>
 <li>
 Support recruitment processes by liaising with candidates, scheduling interviews, and maintaining records.
 </li>
 </ul>
 
 
 
 
 
 Financial &amp; Procurement Support
 
 
 <ul>
 <li>
 Assist finance director basic financial tasks such as invoice processing, expense tracking, and petty cash management.
 </li>
 <li>
 Work with finance director to ensure timely submission of financial reports.
 </li>
 <li>
 Oversee office and operational procurement, ensuring cost-effective purchasing while maintaining luxury standards.
 </li>
 </ul>
 
 
 
 
 
 Event &amp; Meeting Coordination
 
 
 <ul>
 <li>
 Organize and coordinate executive meetings, including agenda preparation and minutes recording.
 </li>
 <li>
 Assist events manager in planning and executing hotel events, board meetings, and VIP gatherings when needed.
 </li>
 <li>
 Ensure that all executive logistical needs for meetings and events are met, including catering, AV support, and guest accommodations.
 </li>
 </ul>
 
 
 
 
 
 IT &amp; Communication Support
 
 
 <ul>
 <li>
 Manage office communications, including emails, phone calls, and internal messaging systems.
 </li>
 <li>
 Assist in maintaining digital records and supporting IT-related administrative tasks.
 </li>
 <li>
 Ensure seamless use of digital tools for guest bookings, event planning, and member communications.
 </li>
 </ul>
 
 
 
 
 
 Safety, Quality &amp; Environment
 
 
 <ul>
 <li>
 Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.
 </li>
 </ul>
 
 
 
 
 
 Continuous Improvement
 
 
 <ul>
 <li>
 Contribute to the identification of opportunities for continuous improvement of department&rsquo;s systems, processes and practices considering &lsquo;international best practice&rsquo;, improvement of business processes, cost reduction and productivity improvement.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 
 
 
 Qualification and Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Hospitality Management, or a related field preferred.
 </li>
 <li>
 5+ years of experience in office management, executive assistance, or hospitality administration.
 </li>
 <li>
 Prior experience in luxury hospitality, or high-end resorts is an advantage.
 </li>
 <li>
 Strong proficiency in Microsoft Office Suite, CRM software, and administrative tools.
 </li>
 <li>
 Excellent written and verbal communication skills in English and Arabic.
 </li>
 <li>
 Ability to handle confidential information with discretion and professionalism.
 </li>
 <li>
 Strong multitasking, organizational, and problem-solving skills.
 </li>
 <li>
 Ability to work in a fast-paced, high-pressure environment while maintaining attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills &amp; Attributes:
 
 
 <ul>
 <li>
 Experience working with high-net-worth individuals and VIP clientele.
 </li>
 <li>
 Strong customer service orientation with a refined, luxury hospitality mindset.
 </li>
 <li>
 Ability to anticipate the needs of executives and proactively provide solutions.
 </li>
 <li>
 Multilingual skills (English and Arabic required, any further languages preferred but not required).
 </li>
 </ul>
 
 
 
 
 
 Work Environment &amp; Expectations:
 
 
 <ul>
 <li>
 Must be flexible to work beyond standard office hours, including evenings and weekends as needed.
 </li>
 <li>
 Hands-on role requiring active engagement with staff, members, and executives.
 </li>
 <li>
 Professional appearance and demeanor required to uphold the hotel&rsquo;s prestige
 </li>
 </ul>
 
 
 
 
 
 Note:
 
 
 This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; employment relationship.
 
 
</div>

Office Manager (Exec Office Admin Assistant)

Holiday Inn

<div>Are you ready to take your hospitality career to the next level? At Holiday Inn &amp; Suites Cairo Maadi, a proud GPTW Certified hotel, we believe in creating unforgettable experiences for our guests and a vibrant workplace for our team. If you&rsquo;re passionate about exceptional service and thrive in a dynamic environment, we want you to be our next Duty Manager!

Your Day-to-Day
<ul>
<li>Manage the day-to-day activities of the front office department consisting of reception, bellmen, doormen, valet, phone operators, guest relations and concierge, plan, schedule, and organize work to ensure proper coverage. Communicate and enforce policies and procedures.
</li><li>Communicates performance expectations to employees in accordance with job descriptions for each position.</li>
<li>Monitoring and supporting progress toward IHG Rewards Club &amp; Ambassador enrolments, IHG Guest Heartbeat, Colleague Heartbeat, Social Media reviews against departmental goals.</li>
<li>Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
</li><li>Ensure all staff is properly trained and has the tools and equipment needed to effectively carry out their respective job duties.</li>
<li>Utilize True Hospitality skills to drive guest &amp; colleague engagement.
</li><li>Monitor, coordinate and execute the special needs and requests of IHG Rewards club guests, Ambassador guests, VIP, repeat guests and members of frequency program(s).
</li><li>Participates in an ongoing employee recognition program.
</li><li>Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.</li>
<li>Supervises same day selling procedures to maximize room revenue and property occupancy.</li>
<li>Monitors advance deposit procedure</li>
<li>Co-ordinates billing with the Finance Department</li>
<li>Ensures Front desk handles billing and cash in accordance with Hotel&rsquo;s standards</li>
<li>Co-ordinates group arrivals and departures</li>
<li>Responds to positive and negative comments expressed in Guest Comment Cards and develops strategies to improve comment card results</li>
<li>Implementing the customer recognition/service program, communicating and ensuring the process.</li>
<li>Assists in the review of comment cards and guest satisfaction results with employees.
</li><li>Ensures employees have the proper supplies and uniforms.</li>
<li>Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.</li>
<li>Maintains statistics on rooms and reservations, customer arrivals and departures, average occupancy rates and related information.</li>
<li>Revises daily forecast whenever status changes and informs Department Heads as necessary</li>
<li>Checks daily for out-of-order rooms, VIP rooms and special accommodation requests</li>
<li>Seeks opportunities to improve the customer experience by seeking customer feedback, reviewing management reports and developing strategies to improve Department and Hotel services</li>
<li>Assures the maximisation of total room occupancy by supervising the accurate listing of all future reservations</li>
<li>Pre-blocks all special requests and/or VIP accommodations</li>
<li>Controls and pre-assigns code markings for groups booked</li>
<li>Provides effective sales effort at Front desk to maximise rooms revenue</li>
<li>Conduct pre-shift meeting and review all information pertinent to the day&rsquo;s activities.</li>
<li>Prepares and analyses reports in order to develop an informative database for decision making and to communicate upcoming business throughout the Hotel.</li>
<li>Ensures that all employees follow safety rules and procedures</li>
<li>Takes corrective action where required to improve safety of work areas</li>
<li>Ensures that employees are trained in emergency procedures</li>
<li>Keeps GM/Hotel Manager/FOM promptly and fully aware of all problems or unusual matters of significance.</li>
<li>Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include housekeeping, Engineering and Food and Beverage</li>
<li>Always act as on hotel &ldquo;Manager on Duty&rdquo; during scheduled shift.</li>
<li>May assist with other duties as assigned.
</li></ul>What we need from you

This is very high paced front of house multitasking managerial role in the front office department. Typically manages a large, frequently monitoring and moving around within sub-departmental areas in a full-service.

Experience
<ul>
<li>3-5 years&rsquo; experience a similar position or a related field experience preferably in a hotel of similar size and complexity and including supervisory experience.</li>
<li>Experience in a 5-star hotel company is essential.</li>
</ul>
Skills
<ul>
<li>Excellent written and spoken communication skills in Arabic &amp; English, particularly to deal effectively with people from diverse backgrounds</li>
<li>Familiar with hotel software systems Property Management System, Excel, PowerPoint &amp; other related systems.</li>
<li>Able to work rotational shifts in any day of the week, including work nights, weekends, and/or holidays.</li>
<li>Experienced, inspiring and motivating leader with excellent leadership, interpersonal and communication skills</li>
<li>Demonstrated strong negotiation, influencing skills with high level of creativity and innovation</li>
<li>Good time management skills; ability to prioritize and coordinate details; ability to multitask</li>
<li>A self-directed, strong self-starter with relationship skills consistent with cultivating extensive personal interactions with diverse cast and guests</li>
<li>Frequently standing up and moving about the facility and handling objects and equipment to maintain the facility.</li>
<li>Ability to work as part of a diverse team.</li>
<li>Maintains high confidentiality in regards to guest privacy and any related hotel matters.</li>
</ul>
What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.<div>
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn&reg;&#65039; we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we&rsquo;ve been on our journey since 1952.</div> 
<div>
 
</div><div>So if you can help our guests enjoy the brighter side of travel, we&rsquo;d love to give you a warm welcome to the Holiday Inn&reg;&#65039; family.
</div>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Duty Manager - Holiday Inn & Suites Cairo Maadi

Fiestro Holidays Pvt Ltd

Job Title: Hotel Sales ManagerDepartment: Sales &amp; MarketingReports To: Director of Sales / General ManagerLocation: JaipurEmployment Type: Full-TimePosition Summary:We are seeking a motivated and results-driven Hotel Sales Manager to join our team. The Sales Manager will be responsible for generating revenue through proactive sales efforts, developing strategic relationships, and securing new business across all market segments including corporate, group, leisure, and events. This role plays a critical part in maximizing occupancy and profitability while maintaining the brand&rsquo;s service and operational standards.Key Responsibilities:Develop and implement sales strategies to attract new clients and grow existing accounts.Identify and target potential clients through research, networking, and cold calling.Conduct sales visits, presentations, and negotiations to close group and individual business deals.Manage and grow relationships with corporate clients, travel agents, event planners, and tour operators.Respond promptly to inquiries for group and event bookings, preparing proposals and contracts as needed.Collaborate with the marketing team to create promotional materials and campaigns.Maintain accurate records of sales activities, bookings, and account status using CRM systems.Prepare and present weekly, monthly, and quarterly sales reports to leadership.Attend industry trade shows, conferences, and networking events to promote the hotel.Coordinate with other departments to ensure client satisfaction and smooth delivery of services.Monitor market trends and competitor activities to identify opportunities for growJob Types: Full-time, PermanentPay: &#8377;40,000.00 - &#8377;50,000.00 per monthWork Location: In person

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