hotel office manager

Executive Hotel Buea

Are you an organized professional who thrives on keeping high-standard environments running like clockwork? At Executive Hotel Buea LLC, we believe that exceptional guest experiences are built on a foundation of seamless operations. As our Hotel Operations Coordinator, you will be the central link between our diverse departments, ensuring every guest request is met with excellence and every internal process is optimized. If you are looking for a role that offers a birds-eye view of luxury hospitality and a clear path for growth, we want to meet you.About the CompanyExecutive Hotel Buea LLC is a growing name in the premium hospitality sector, known for blending sophisticated comfort with warm, personalized service. With our roots in providing &quot;a home away from home,&quot; our Doha operations focus on delivering high-quality stays for both business travelers and tourists. We pride ourselves on maintaining a calm, professional, and supportive atmosphere for our guests and staff alike.Why Work With Us?<ul><li>Consistent Compensation: Competitive monthly salary paid reliably and on time.</li><li>Growth Opportunities: We invest in our team with internal training and clear pathways into management.</li><li>Supportive Environment: Work in a culture that values professional collaboration and a smooth daily workflow.</li><li>Comprehensive Perks: Duty meals provided, comprehensive health insurance, and annual flight ticket allowance.</li><li>Prime Location: Work in the heart of Doha&rsquo;s vibrant hospitality district.</li></ul>Key Responsibilities<ul><li>Coordinate daily communication between Front Office, Housekeeping, and Maintenance to ensure operational readiness.</li><li>Monitor guest feedback and resolve service issues promptly to maintain high satisfaction scores.</li><li>Assist with staff scheduling and resource allocation to optimize hotel performance during peak periods.</li><li>Maintain accurate operational records, including inventory logs and vendor invoices.</li><li>Support the Management team in implementing new service standards and safety protocols.</li><li>Facilitate the onboarding of new team members and assist in departmental training sessions.</li></ul>Skills and Requirements<ul><li>Operational Coordination: Proven ability to manage multiple tasks and departments simultaneously.</li><li>Communication: Strong verbal and written English skills; ability to interact professionally with diverse guests and staff.</li><li>Problem-Solving: A proactive approach to identifying bottlenecks and implementing quick solutions.</li><li>Technical Savvy: Proficiency in Hotel Management Systems (PMS) and Microsoft Office Suite.</li><li>Experience: 2+ years of experience in hotel operations or a similar coordination role.</li><li>Education: Diploma or Degree in Hospitality Management or Business Administration.</li></ul>Join Our Team TodayReady to take the next step in your hospitality career? We are looking for talented individuals to join us immediately. Submit your application now to become a vital part of the Executive Hotel Buea LLC family.Apply Now to start your journey with us.الراتب المدفوع: QAR٦٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Hotel Operations Coordinator

Muller's Solutions

<div>M&uuml;ller's Solutions is seeking a meticulous and experienced Hospitality Auditor specializing in Hotels, with expertise in both Hotel Operations and IT. As a key member of our team, you will be responsible for evaluating and ensuring the effectiveness of operational processes and IT systems within the hospitality sector, particularly in hotels. Your assessments will help enhance compliance, operational efficiency, and risk management, supporting the delivery of superior guest experiences.
Key Responsibilities:<ul><li>
Conduct comprehensive audits of hotel operations, including front desk, housekeeping, food and beverage, and other service areas to ensure adherence to company policies and industry standards.</li></ul><ul><li>
Perform IT audits focused on hotel management systems, POS systems, network security, data integrity, and compliance with IT protocols.</li><li>
Identify operational inefficiencies, control weaknesses, and potential risks, providing actionable recommendations for improvement.</li><li>
Collaborate with hotel management and IT teams to implement audit recommendations and enhance process compliance.</li><li>
Prepare detailed audit reports and presentations for senior management outlining findings and corrective actions.</li><li>
Stay updated on industry best practices, regulatory requirements, and emerging technologies relevant to hotel operations and IT systems.</li><li>
Hotel operations and financial controls</li><li>
Supporting functions (HR, engineering, maintenance, H&amp;S)</li><li>
IT systems supporting hotel operations</li><li>
Operational efficiency and compliance</li></ul> 
Requirements 
<ul><li>
Bachelor's degree in Hospitality Management, Information Technology, or a related field.</li><li>
Minimum 5 years of experience in hospitality auditing, hotel operations, or IT auditing within the hotel industry.</li><li>
Strong knowledge of hotel operational processes and IT systems used in hospitality.</li><li>
Proficiency in audit methodologies, risk assessment, and compliance standards.</li><li>
Excellent analytical, organizational, and report-writing skills.</li><li>
Ability to communicate findings clearly to diverse stakeholders.</li><li>
Detail-oriented with a commitment to maintaining high standards.</li><li>
Relevant certifications such as Certified Internal Auditor (CIA), Certified Hospitality Auditor, or IT audit certifications are a plus.</li><li>
Bilingual professional (Arabic and English) with experience in the Hajj and Umrah sector.</li><li>
Extensive experience in capital project audits and IT application reviews.</li><li>
Strong background in the hospitality industry</li><li>
Familiar with regulatory requirements of the Ministry of Tourism and the Capital Market Authority (CMA).</li></ul> 

Benefits 
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.</div>

Hospitality Auditor(Hotels) - Hotel Operations and IT

HHM Hotels

<div><div>Opportunity: Operations Supervisor

Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times.
Potential Career Path

Front Office Manager &ndash; Assistant General Manager &ndash; General Manager

Essential Job Functions
<ul>
<li>Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
</li><li>Manage the operations of the front office to ensure an optimal level of service and hospitality are provided to the hotel customers.</li>
<li>
Coordinate with department managers when necessary to ensure optimal functioning of the hotel.</li>
<li>
Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.</li>
<li>
Monitor and maintain the front office systems and equipment to ensure optimum performance.</li>
<li>
Supervise night audit functions, and perform audit in absence of the night auditor.</li>
<li>
Be aware of emergency procedures and take full responsibility in emergency situations.</li>
<li>
Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li>
<li>Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li>
<li>Able to fill in throughout the hotel for any department needing staffing in hourly or managerial role.</li>
<li>Perform other duties as requested by management.</li>
</ul>
Position Requirements
<ul>
<li>Associate or Bachelor&rsquo;s degree preferred.</li>
<li>Thorough knowledge of front office operations and an intermediate knowledge of overall hotel operations.</li>
</ul>
Work Environment and Context
<ul><li>Work schedule varies and may include working on holidays and weekends.</li>
<li>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.</li>
</ul>
What We Believe

People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It
</div>
Managed by HHM Hotels</div>

Operations Supervisor

American Cruise Lines

<div>
 American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
 
 
 The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests&rsquo; expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager.
 
 
 At American Cruise Lines, we are driven by our values&mdash;
 
 Optimism, Commitment, Patriotism, and Merit
 
 . These values shape our culture, our service, and our people, guiding us as we work together to
 
 Share America&rsquo;s Story on the Finest American Ships.
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Supervise the Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager.
 </li>
 <li>
 Assists Hotel Manager as directed.
 </li>
 <li>
 Assists Dining Room Manager during all meal services.
 </li>
 <li>
 Performs duties of Hotel General Manager when Hotel General Manager is off ship 1-2 times per week.
 </li>
 <li>
 Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
 </li>
 <li>
 Present and available during all meal services, either front or back of house including secondary dining outlet.
 </li>
 <li>
 Ensures Housekeeping Manager is keeping all staterooms and public spaces clean.
 </li>
 <li>
 Assists with stateroom inspections.
 </li>
 <li>
 Prepares for turnaround day process.
 </li>
 <li>
 Oversees bar operations and manages wine/liquor inventory.
 </li>
 <li>
 Displays leadership and maintains professional presence.
 </li>
 <li>
 Visible and available to all guests and crew.
 </li>
 <li>
 Holds officers and crew accountable to American Cruise Lines&rsquo; standards.
 </li>
 <li>
 Complies with American Cruise Lines&rsquo; Operations Manual, service standards, and procedures.
 </li>
 <li>
 Assesses the performance of the management team and provides immediate corrective feedback.
 </li>
 <li>
 Anticipates the needs of guests and crew.
 </li>
 <li>
 Responds quickly to guest requests and ensures follow through of service delivery.
 </li>
 <li>
 Identifies problems, resolves immediately, and requests home office support as needed.
 </li>
 <li>
 Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
 </li>
 <li>
 Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
 </li>
 <li>
 Assists ship officers in achieving weekly sales goals.
 </li>
 <li>
 Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
 </li>
 <li>
 Maintains sanitation and cleanliness standards of crew rooms.
 </li>
 <li>
 Monitors shipboard business transactions, accounting, timecards, and home office reporting.
 </li>
 <li>
 Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed.
 </li>
 <li>
 Tracks all hotel maintenance items and ensures completion.
 </li>
 <li>
 Creates consistent and positive crew experiences to improve employee retention.
 </li>
 <li>
 Perform bartending duties as needed with other management personnel
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management or Hotel &amp; Restaurant Management is preferred.
 </li>
 <li>
 Proficiency in Microsoft Office Suite applications.
 </li>
 <li>
 Business degree may be considered with management and hospitality experience.
 </li>
 <li>
 Military experience may be considered with management and hospitality experience.
 </li>
 <li>
 Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
 </li>
 <li>
 Strong organizational skills and excellent verbal and written communication skills (English).
 </li>
 <li>
 Available to travel and work a flexible schedule including long days for extended periods of time.
 </li>
 <li>
 Proficiency in Microsoft Office.
 </li>
 <li>
 US Coast Guard regulated pre-employment drug test.
 </li>
 <li>
 Transportation Worker Identification Credential (TWIC).
 </li>
 <li>
 Ability to perform the essential functions of the job with or without accommodation.
 
 
 
 </li>
 </ul>
 
 Attributes for Success:
 
 
 
 <ul>
 <li>
 Ability to motivate, train, and assess individual and team performance.
 </li>
 <li>
 Superior time management.
 </li>
 <li>
 Ability to manage and solve problems.
 </li>
 <li>
 Sense of urgency in all passenger, crew, and home office requests.
 </li>
 <li>
 Positive attitude and receptive to continuous performance feedback.
 </li>
 <li>
 Consistent, accountable, confident, assertive, and committed.
 
 
 
 </li>
 </ul>
 
 Work Schedule:
 
 
 
 <ul>
 <li>
 7 Days per week while onboard the ship.
 </li>
 <li>
 6 to 8 weeks working and living onboard the ship / 1 to 2 weeks off
 </li>
 <li>
 This is a full-time, exempt position.
 
 
 
 </li>
 </ul>
 
 Essential Functions:
 
 
 
 <ul>
 <li>
 Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
 </li>
 <li>
 Ability to work around 12 hours per day.
 </li>
 <li>
 Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20&rdquo; diameter hatch.
 </li>
 <li>
 Ability to stand for your entire shift.
 </li>
 <li>
 Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
 </li>
 <li>
 Ability to frequently bend, squat and reach.
 </li>
 <li>
 Ability to live and work on board a vessel for extended periods of time.
 </li>
 <li>
 Ability to use stairs frequently.
 
 
 
 </li>
 </ul>
 
 Compensation and Benefits:
 
 
 
 <ul>
 <li>
 Competitive daily rate.
 </li>
 <li>
 Health, dental, vision, and 401(k) with match.
 </li>
 <li>
 Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.
 
 
 
 </li>
 </ul>
 Applicant Acknowledgment
 
 
 By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
 
 
 Equal Opportunity Employer
 
 
 
 American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. &lrm;American Cruise Lines bases all employment decisions on business needs, job requirements, and individual &lrm;qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. &lrm;This policy applies to all aspects of employment and employment decisions, including, but not limited to, &lrm;hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access &lrm;to benefits.&lrm;
 
 
 
 <ul>
 <li>
 Job sites across the nation.
 </li>
 <li>
 This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.
 </li>
 </ul>
</div>

Assistant Hotel Manager

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